Public Storage Self-Storage Units at 7102 Bakers Bridge Ave, Brentwood, TN
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Nearby Self-Storage Locations
Self-Storage Near Brentwood
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 545)
Juston was super helpful! Great experience
Juston is the Nicest and most helpful person I have ever met! His customer service is exceptional and he went above and beyond to help me. He took time to show me everything and explain instructions. I am moving to Brentwood and Juston made my day with his friendliness and kindness! Justin is a True Gem and an asset to the Public Storage Team! Justin is a Super Star!!!!!
Juston was professional, knowledgeable and helpful. Excellent service. Wonderful and clean facility. A great find!
5 star service! Thank you Juston!
Juston is amazing. Super friendly and helpful. Really appreciate his help! Thank you!
Public Storage is a great place to get storage unit JUSTON is fantastic guy he helps so much
Wonderful service and facility. Juston is terrific.
Juston is always such a pleasure and so helpful
Juston is amazing, my family uses public storage because of him ! What a great guy!!
Justin S. (I think) was so helpful and great to work with. He was knowledgeable about spaces available and able to help me know the size of space that would work perfectly for me. Thank you Justin!
Juston has been such a big help with my units here at public. He’s extremely capable, knowledgeable and he makes it fun while being very professional. He’s a great employee!!!!
JUSTON made my experience so easy and fast. His customer service was absolutely amazing
Love this location, Juston always has a smile and makes everyone feel like his #1 priority.
He's amazing!!
Juston is amazing I receive the best customer service. He made my experience easy and more comfortable.
Juston is extremely professional & very kind!!!!
Justone is great! He is easy to work with and quick to answer any question. Keeps the facility clean and running smoothly.
Clean, excellent management, and convenient. I would highly recommend to anyone looking for a storage facility. Justone is the property manager and he is a delight to work with! He takes meticulous care of the property and the customers! Well done!
Justin was great!!!
Juston from Brentwood Public Storage is such a pleasure to work with. He has helped several times when in need for my business and personal needs. He always has a smile and positive attitude. He keeps the hallways and common area clean as a whistle. Works after hours when customers are moving in and out to ensure they have everything they need. Truly a gem!
Great facility. Clean. Another reason I chose this facility is I noticed they have dehumidifiers. The property manger Juston made the process smooth and easy and continues to be a delight to interact with.
Great visit, Justin was able to advice me on unit size and ways to arrange for more space.
Juston is a great a help! He knows his stuff ! Definitely recommend him solid 10/10.
Juston the the best!! I would recommend him to anyone! He helped us so much during our move and got us the best storage units! Please ask for Justin
Juston was such a big help with our rentals he was a life saver in this move for all of us!! Thank you so much!! I would recommend this place and him to take care of your storage needs!! Lynn also said Thank you for her units and all you have done to help us with her move!! Thanks again buddy you ROCK!!
I just wanted to share with everyone how amazing Juston is we love him he is great
Justin at the Brentwood store was awesome
This Public Storage was recommended to me by the extended stay hotel I'm staying at while I look for a place to live. Prior to coming to Tennessee, I looked at several places online, but decided not to book anything until I was actually here and knew how much space I would need. This is my first experience renting a storage space. I reserved it online. It was a little bit confusing as to the location of the unit once I got there. Juston the manager showed me the additional entrance that was not visible from the front where my unit was located. He walked me to my unit. We determined it wasn't going to be large enough for my items. He took the time to help me select a unit that would meet my needs and to get me set up. He also made several very helpful suggestions and let me know where the nearest Costco was so I could go get shelving. When there was a technical issue with the remote access and the Public Storage app, he was quick to report the issue and write down the access code so that I could punch it into the keypads and gain access. When I decided to downsize my unit the following month, he found an available unit very close to my existing unit to make the transfer of my items super easy. Juston is responsible not only for customer service but keeping the facility clean. He goes above and beyond. He is incredibly patient, especially when dealing with difficult customers who have lots of questions. Public Storage is lucky to have him as a manager. Public Storage is not the least expensive storage facility that I could have chosen. However, after reading many reviews, it became clear this particular location has the best customer service as a result of his efforts.
It was great working with Justin for almost a year now. His professionalism and dedication to the job is unmatched. Has been a great resource. He is one of the reason why I continue to be a customer.
Al
Public Storage Brentwood is a hidden gem! I have never experienced such a clean and welcoming storage facility as I have with this location. Justin is so kind, very professional and makes you feel at home. He’s very accommodating and has impeccable customer service! The best storage facility I have ever experienced.
I rented my storage unit a couple of months ago and have had a wonderful experience. Juston was very helpful in showing me the different size units and helped me decide on what I needed based on pictures of what would be stored. He is always so cheerful and helpful, answering any questions or addressing any problems I might have right away. I would never go anywhere else! Also, the building is always spotless!
This place is amazing!! Juston was such a huge help and made move in so easy. Moving is such a stressful time and Juston made it calm and fun. Thankful I found this place!
Really nice property and Juston is a wonderful property manager!!
Juston was absolutely incredible!!! Highly recommend! He was a tremendous help.
Juston was great and very helpful 10/10
Justin was awesome and helped me get the units I needed! He has the best serve the customer first attitude. Very refreshing!!!!
I had a fantastic experience working with Juston who made the whole thing easy and efficient and pleasant. He assessed my storage needs and advised approximately on the square footage. The unit seems well temperature controlled and convenient for easy drop offs etc . Highly recommend this location!
Juston is amazing! So friendly and helpful. Facility always clean and well maintained!
Professional and friendly staff,Juston is a keeper!
Juston is such a pleasure to work with! He assisted with my move-in to my unit, making the entire process seamless and easy. He also helped manage and update my account when I received an increase in my monthly pricing, and he quickly and efficiently got my rate adjusted back to the original amount. Overall, he’s been a pleasure to work with!
Clean, well-kept facility with an excellent staff! Justin is friendly, professional, and made sure I had everything I needed.
JUSTON is MY Guy. He’s the best. Go see him!!!!
Juston, was very friendly and helpful in getting me set up with my unit. Has great energy!!
Juston is great! Love it here!
Great experience! Juston was amazing to work with. I would highly recommend this location.
Pleasant and informative tour. Easy sign up.
Juston was super friendly, informative and helpful. Made getting a unit very easy and so smooth. Thank you so much!!!
Love my time here at Public Storage Brentwood. It’s safe, easy, and the people are so kind. If you’re looking for a place to go, come here!
Juston Shultz went above and beyond, this facility is very clean and managed well. If you have any issues at all you just let Juston know and he is happy to help. Very impressed with the level of service at this facility.
I was very impressed by your employee at the Brentwood location by the name of Juston Schultz. He was very helpful to me and very courteous in the performance of his duties. I suggest you keep him on as he went above and beyond for me! Thanks, Hank B.
Juston is so helpful!!
Juston was great! Very professional and went above and beyond to help me find a spot for my things! Thank you!
Juston has been extremely helpful!
I just moved in the last week. It was a great experience. So many easy things handled online, but even when I got there and met with Juston he took all the time to walk me through everything I need to know and even took me up to my locker to make sure everything went smoothly. He even called me the next day to check yet. You just can’t beat that service can you?
I enjoyed Juston. He has great customer service skills and I enjoyed the conversation. Thanks for hiring a great person.
We moved all our belongings here before it became a public storage facility, just prior to relocating to the Dominican Republic. Juston’s communication has been outstanding, especially with us being overseas. If you decide to store your items here, make sure you work directly with Juston. He’s the best.
Honestly, in my opinion, this place wouldn’t be the same without Juston. He treats you like family and keeps everything impeccably clean. His professionalism stands out, and in a country where communication can sometimes be challenging (our stuff is housed here, we live in the Dominican Republic so you can imagine), he goes above and beyond to make himself available. Juston is truly a gift, his presence brings a sense of comfort, care, and excellence that makes all the difference.
Juston was incredibly kind and helpful! Grateful.
I had an amazing experience moving in and renting with this property. Juston was exceptional. He went above and beyond to make this as easy as a process as possible. He represented the face of Public Storage well!!! Thank you for all the help.
Juston was incredibly helpful… he made our move so easy… He adjusted when we had some issues and we loved our experience!!
Thank you, Juston!
Juston was AMAZING! From start to finish..he communicated and was always available!
Thank you so much Juston!!
Juston was very helpful and made the process easy!
Juston is the best! Super friendly and helpful!
Clean facility, well managed. Juston Shults was very helpful getting some account details sorted out for my bike club's storage unit.
Juston rocks! Excellent service.
Juston provides amazing customer service and makes renting at this facility a great experience! I would recommend this facility to anyone in the area. Thank you for your assistance!
I just wanted to take a minute to give a 5 STAR Shout Out to JUSTON. I was assisting a work colleague at our Company storage unit in CoolSprings in Nashville (off Bakers Bridge Rd.) yesterday and had a few questions concerning the cleaning and organization of our storage unit. Although Juston was busy with other customers, he was extremely present, pleasant and welcoming to our questions and concerns. His friendly demeanor and quick response made both myself and my colleague feel heard and at ease. He is definitely a keeper - give that man a raise!
Juston was very courteous and professional. He created a great customer experience for me. Well done Juston!
Juston was so helpful and kind! He helped us with everything we needed and was so professional. Such a great experience.
Juston, Who works at the Brentwood location has been more than helpful and very kind to me. I highly recommend using this storage facility!
Juston was just awesome in setting us up at the Public storage . He answered all our questions and thanks Juston !!
Absolutely wonderful customer service from our property manager ,Juston. He always goes above and beyond!!!!!!! Give that man a raise!!!
Juston is such an asset for this location! I've never rented a storage unit before. He was so friendly and took time to explain the whole process. He also went to extra efforts to correct a reservation error I made. You will be extremely pleased with Juston and with the service he provides at Public Storage on Bakers Bridge!
JUSTON was so kind and helpful! this place is clean, accessible, plenty of space, and great pricing! i feel very safe here and trust my stuff to be well protected. thanks public storage brentwood!
Juston helped us when decided to get a storage unit this summer for our daughter’s college items. He was knowledgeable, kind and helpful. He made accessing the unit and transferring her dorm supplies was very simple. We would wholeheartedly recommend this facility and its staff!
Have only just checked in but a very smooth process. Justin was very helpful.
Great storage facility. Clean and well laid out. Juston was an excellent help in helping me select a unit and getting set up on the app. First time I enjoyed getting a storage unit in my life.
I had a great experience at this Public Storage location, thanks to Juston! He was incredibly helpful, professional, and made the entire process smooth and stress-free. He answered all my questions, walked me through the rental options, and made sure I was comfortable with everything before moving forward. The facility is clean, secure, and well-maintained. Highly recommend — especially if you get to work with Juston!
Juston did a great job checking me in. Pleasant to do business with.
The place is very clean, bright and well air-conditioned.
The property manager, Juston, is a delight: Friendly, efficient, I’m very professional.
Justin is amazing! You don’t get the type of customer service he gives at other places!! He is always polite and communicates effectively with caring and interest for the customer. He is also willing to go above and beyond each time I have needed help. He is very much appreciated in my book. I wish there were more people like him in stores, banks etc!!!
Juston was absolutely amazing!!!!!!
Juston is amazing! Best customer experience I’ve ever had!!
Juston was amazing! I had rented my storage unit online and when I showed up for the first time I couldn’t find my space. I went to the office and Justin was very accommodating and helped me down to my storage unit and even showed me how to lock my storage unit properly. Amazing customer service at this location would recommend.
I had an issue with my lease and Juston continued to look in to it and help get it resolved for me. He was always in a good mood and pleasant to work with.
Justin was super helpful in getting us an additional unit near our current one. He is so pleasant to work with, and the facility is so clean!
As usual Juston handled my situation with total professionalism. He made it so easy to work through an issue I was having. Great customer service!
"I want to start by saying how incredible the General Manager of Public Storage was. As someone new to the area, he truly made me feel welcome and at ease. We arrived after his shift had ended, and despite that, he went above and beyond to assist us when we had trouble with our passcode. Thankfully, Juston was there to help, and his customer service exceeded all expectations. His kindness and dedication made a real difference. Thank you, Juston, for taking such great care of our family!"
Love this place. Clean beautiful facility. Juston is always cleaning and always helpful. Do not think he has ever met a stranger.
Great prices and great customer service. Love Public Storage and LOVE Juston !
I just moved and had decided that it was time to move some pieces and put them in storage, such as holiday decorations and summer furniture. I would have chosen the wrong size if Juston hadn't helped me and I would have run out of room.
Juston took the time to give me a tour of the facility and recommend a unit that will accommodate all my stuff.
Kudos to Juston!!!
I originally used the 3rd Ave location in Nashville and noticed that Juston wasn't there any longer, so I had to follow-up and find him. I changed locations because of the phenomenon service that Juston has always offered. I predict that more will follow Juston.
Juston is amazing. Our family owns a business and we continue to rent from public storage because of him.
Thank you for such an amazing employee, who cares about customer service !!
Juston, thanks for all you do everyday!
Justin is honestly the best and brings a value to using this location that is incredibly noteworthy! He puts the care in customer care for sure!
Juston at Bakers Bridge is so wonderful!!! He’s helpful and courteous at all times.
A delight to work with.
Justin is AWESOME!!! He is so caring, very helpful, went above and beyond the call of duty to help us. 10 out of 10 would recommend this facility 😁
Juston was super helpful and made the process of getting a unit very easy and smooth. I’m glad I chose this location and will be using them for my storage needs for the foreseeable future!
I have a lot to thank Mr. Juston for his attention and care for his new customers, this gentleman is a fantastic person, we have some spaces in this place, and we are very happy, Thank you Juston!
Absolutely fantastic experience with Harry, the property manager at Public Storage! From the moment I walked in, his customer service was exceptional. He took the time to understand my needs and provided clear, helpful solutions to ensure I had everything I needed. Harry’s professionalism and friendly demeanor made the entire process seamless and stress-free. He went above and beyond to make sure I was comfortable with my storage unit and answered all of my questions. Highly recommend working with Harry—he truly exemplifies top-notch customer service! Five stars all the way!
Juston has helped me setup the storage unit. Very helpful!
Juston was amazing!!
The customer service here is excellent! During a recent visit, the site manager was friendly & helpful.
Juston was AMAZING!! Everyone should give the customer service he did…. Went above and beyond, staying past his scheduled time to make sure everything was perfect. If I could give more than 5 stars, I would!!!
Great experience. Juston made everything quick and simple. Moving is never fun but he made it painless. The space was clean and the climate controlled unit was very comfortable.
Very smooth and easy process renting a storage unit here. Unit is clean and just like we wanted it. Juston helped us all the way through! Highly recommend!
Beautiful space. Temp and humidity control are awesome. Big spaces and very reasonable prices. Convenient location too. The staff JUSTON was absolutely amazing and helpful. Thanks!!!
Juston is incredible. He went out of his way to help us navigate the transition from the previous owners to Public Storage. He was extremely kind and helpful, going above and beyond expectations. Quite honestly, Juston is the only reason we decided to keep our two large units at this facility. Well done!
Recently, I have been in contact with what is now Public Storage on Baker's Bridge Ave in Brentwood. It was previously US Storage when I initially signed up for a unit a couple of years ago. I have been speaking with the new property manager, Juston.
From the first conversation, it was obvious that Juston was not only competent and efficient, but he was as amiable and easy to do business with as one could hope for when speaking to someone in a customer service situation.
Juston's knowledge let's you know he is the manager, but he is so friendly and eager to help out that you feel you're not just conducting business but also enjoying the process.
Anyone looking for a very nice storage location that has all the amenities, this one on Baker's Bridge is perfect in every way. It's very clean, secure and the air is always at a good level inside the building and also in the unit. And Public Storage is a big improvement over US Storage when it comes to answering phone calls and being available to customers.
I've moved a lot and had to use storage centers across the country, and working with Juston to take care of the details let's me say this company is now one of the best one I've ever used.
My family and I have 3 storage units here now... was not the original plan, but how it worked out moving from out of state and the whole process to get settled. The facility is a great location, clean and well laid out, but it is the customer service that stands out the most! We are SO grateful to Juston for helping to make each experience there as smooth and stress free as possible. He is VERY responsive, professional, and friendly! We are grateful for his empathy, patience and help along the way.
Our family highly recommends and sending a BIG thanks again to Juston!
JUSTON is amazing, so incredibly helpful and offers the BEST customer service!! So happy to see his smiling face at this location!!!
Juston is THE BEST!!! He goes above and beyond for his customers and is a joy to work with ~ 5 STARS! SO GLAD HE IS AT MY LOCATION!
The customer service provided by the property manager, Justin was above and beyond. He got me pointed in the right direction and assisted with my reservation. So friendly!
Elizabeth, the property manager was amazing!!! She was very helpful, considerate and knowledgable!!!
Yolanda was a great help thank you.
The owner was so sweet to me! She gave me a tour and showed me different ones I liked. I found the perfect one!
Elizabeth has been very helpful through the whole process. Going through everything with us and showing us the unit. Very great customer service it was a very nice experience and we’re glad to have our stuff in such a safe storage facility!
Elizabeth was a dream! Thank you so much
I gave 5 stars when I first moved into this place. Now just 3 months later I receive this letter! Absolutely ludicrous! What a scam to get people in at a cheap price (give discounts on the first few months), only to railroad them later. Wow.
Manager Liz is very professional and engages with her customers. She went out of her way to accommodate all of my requests as I was beginning use of my unit. Highly recommend
Amazing and perfect!
I received top-quality support from Elizabeth, the Manager. She helped us find and contract the perfect storage unit. Has to be the cleanest facility I have seen. The customer service is excellent.
Nice facility, works great for our needs! The property manager was great and the facility was clean and well kept.
Elizabeth was fabulous and very thorough explaining fees and process. This is one of the most affordable climate controlled units in the area. They also support cancer research and accept donations for local charities. We had a great experience!
The only plus is that it is clean and climate controlled. This location used to be Malory Station Storage and was great and easy to deal with. Overall this US Storage is impossible to deal with. No one in call center is knowledgeable or helpful. You have to rely on the site manager who is often out of office. She sends copious amounts of emails for mundane subjects. PDF attachments of office closures. They raise the rent constantly and make it very confusing and unpredictable. I have had storage in many places and states my entire life and I have never experienced such a crooked and intentional way of creating confusion around billing. I believe this is to charge more and more fees. I will be moving this unit as soon as the movers are available.
Clean facility, excellent service, and great rates! Also donations for a great cause!
Amazing staff! Jackie was very helpful and very informative
This is the best self storage I have been too very while kept and clean and wonderful help
Beautiful facility, helpful staff, and easy setup! Elizabeth was super helpful
It was a very pleasant ordeal. Easy place to get to easy to get to the door. You walk in and you meet two very polite professional women who will work with you to get you the discount and the unit you need. Very thorough with everything and even give you a tour. The place is super nice with loading docks easy entry plenty of carts to move your stuff around. Actually the whole experience had zero flaws! What more could I ask for. If I owned a business like that I would want it ran just like that. Thanks for making it easy.
Exceptional!
Very sweet and easy to work with she is a great employee
Great service from Elizabeth! Facility is clean and well maintained. A strong recommendation from our entire family.
Great experience with Carol when I needed storage. Come visit US Storage.
Carol was great! She took great care of me and showed me around the property. Very professional and takes pride in her work.
Elizabeth was incredibly helpful, in a difficult situation.
Facility is clean and very secure.
Highly recommended!
Feel like I was part of a bait and switch. After the discount period the quoted price when I signed more than doubled.
Wow, first class service. Elizabeth did a fantastic job setting me up extra storage promptly and professionally. I would recommend her and US Storage Centers to anyone. Much appreciated!!!
Easy, simple process! Elizabeth is awesome!!! She even gave us a tour of the facility & our unit before committing. Highly recommend!!!
Liz was so helpful!!
The place is so clean and efficient. Elizabeth, the property manager was extremely cordial and classy. So far I am loving being a tenant!
I’ve used this storage facility off & on with various moves for 10+ years. My experience has been great! Elizabeth…the current property manager went above & beyond to accommodate my needs & is super kind & helpful! Would love it if the facility would cool down the indoor temps a little more, so it would be more comfortable while working in the storage unit. Thank you Elizabeth for your wonderful attitude & help!
I was having a bad day this morning and I went to change over my storage unit this morning. Carol made my day by making me laugh. She was the sweetest and so kind and helpful!!! I highly recommend US storage to any looking for a unit. They are always so kind and friendly!!!! 😊
Carol ella es súper amable servicial .
Elizabeth is a wonderful property manager, incredibly helpful and super nice!
Liz was great and helpful! Pricing is the best around along with the service 😊
Elizabeth was super helpful and so easy to work with. The facility is well monitored and cleaned.
Elizabeth is the BEST!!! The facility is reasonably priced, paved, level RV spots.
Elizabeth is amazing!! This was my second time at this location and I have good experiences both times!
Liz was so great to work with at US Storage! She was kind, efficient and helpful! I would highly recommend working with her.
Amazing customer service, they have a van that’s 12 foot you can use to help you move, and it is very clean facility. They even have a charity storage area if you don’t want some of your stuff. Great place!
Very friendly,
Knowledgeable and thorough
Very Helpful and Informative. Walked us through the whole process and made everything easy.
Safe, clean friendly!
Appreciative they where willing to work with us on the cost and rental time window period.
We loved this is storage unit!! If it was closer to home I would stay here! . The manager was awesome unit and parking lot very clean smell good We had really good experience i’m glad that I was brought out the charity options to help other people. Thank you.!!
⭐⭐⭐⭐⭐
I recently had the pleasure of using the services at US Storage Centers, and I couldn't be more satisfied with my experience. The facility is incredibly clean, well-maintained, and easily accessible. The security measures in place gave me great peace of mind, knowing my belongings were safe and secure.
One of the highlights of my visit was the exceptional customer service provided by Elizabeth, the branch manager. From the moment I walked in, she made me feel welcomed and valued as a customer. Elizabeth was incredibly knowledgeable, friendly, and went above and beyond to ensure all my needs were met. She patiently answered all my questions and provided detailed information about the storage options available, making the entire process smooth and stress-free.
The location is very convenient, with ample parking and easy access to the storage units. The facility also offers a wide range of packing supplies, which was a huge help during my move.
Overall, I highly recommend US Storage Centers, especially this location, for anyone in need of storage solutions. Elizabeth and her team provide top-notch service, making it a standout choice for all your storage needs.
Liz is awesome and very helpful!
Elizabeth is the best!!!!!
Liz, the property manager, is a very nice lady. She’s very helpful and willing to work with you through any process. Very happy to do business with US Storage!
Elizabeth was very courteous and helpful. She is the reason we chose to use this location.
What an easy process. Yolanda helped me and told us about the companies beliefs. I love that they give so much to cancer patients! Let’s go Jesus! I was able to get 50% off 2 months!
Just visited this Facility I can say Elizabeth at the front desk was awesome! It was 3 of us loading, she was so caring that she went out of her way to accommodate us with bottle waters in this heat! The facility is inside has cold air, very clean, also property is well kept!! 👌 Easy access to load, unload, also move around! Let me add that this facility also has hand sanitizer at the desk. Thank 😊 you Elizabeth your the best!!! Will definitely be back.
Liz was so kind! Offered me some cold water on this hot day!
Elizabeth Solberg, the Property Manager, is incredibly helpful on getting set up!!
Great place and Elizabeth is great . As far as moving goes it can't get any better.
Very clean and gives back to the community
Carol was a great help in finding donation centers for my aunt’s furniture donations. She went above and beyond to help with all of our needs.
Carol was very helpful
The whole process was easy and seamless! Staff was curteous and helpful!
Carol was most helpful through the day, giving us some chilled water and being diligent about a billing issue. Thank you so much!
Carol was great!