I am updating my review because the company was very professional about the bizarre payment issues I was experiencing and were able to resolve the issue. Great facility and highly recommend using them for your storage needs.
Andrew did an amazing job getting me settled in, and answered all my questions. He even made sure to apply promotions to my accounts I was not aware of.
Carrie is wonderful. She was able to help me out tremendously with getting my storage paid, answering questions I have and also assisting me with storage rates as I have been a long time customer.
Andrew that works here is a SAINT! I was stuck here for possibly 20 to 30 minutes with the flat tire he checked on me made sure I was OK after I change my tire. He even offered me a water bottle. I have nothing but praises for this dude.
Andrew at this location is awesome! Want professionalism, courtesy, and respect? Contact him at the Public Storage location on Murfreesboro Road. He's always helpful and he will go the extra mile to make sure you're satisfied 😌
Apparently this place is an alternative to living under a tarp. While I was there, I heard two or three different conversations, but no shuffling of feet or boxes. When I heard this dude say "Pass me the jelly" I knew they were in there makin sammiches for the long haul. It's not uncommon for people to camp out in a storage facility. So if uber eats is not making your ends meet, and hunchin for paper is not your thing, then Public Storage might be the solution.
Hey . Great rental place Kim in the office was A+ on service and helping me
First time renting a storage space but the gentleman there that day who helped me (Andrew)was courteous enough to shut down the office while he showed me different size spaces to ensure I would be able to put all my things in there. I am very pleased.
Easy to reserve on line. Everything is set up on line. Easy instructions sent through email.
Brandy at the first desk was awesome and very helpful! Keep that girl on the payroll for sure!
The staff have been great at Public Storage and have made getting my unit quite easy. After a negative experience at another company, they’ve made the switch easy! From good advice signing up, to very helpful staff like Kayla in the office, so far my experience with Public Storage has been awesome.
Had a amazing experience renting was fast and easy and definitely if i ever had to use another stoage unit i deff recommend this place staff was very nice and helpful when it came to moving out
Nardia was absolutely a treat, informative, patient, and kind. Thank you for helping us today! See you soon.
I was completely impressed with Nardia professionalism and customer service. The ambiance here is outstanding.. Great Job nardia Keep up the great work !!!
My experience over is a very good experience with all the Smiley faces. Everyone is very friendly easy to talk too I like the atmosphere.
This property is so amazing I mean unbelievable ask for Nardia she is soooo great!
The best storage place ever! Nardia and kaytln were phenomenal. Very patient and knowledgeable. I was able to come in, look at the storage I wanted , book it and leave very quickly. The place is climate controlled and clean. Win win !
My unit and the facility is really clean and the managers are a great help!
Very disappointed with the management of this particular public storage. I rented a storage with them since 1/3/2004 and ever since then NO Illumination on the hall way.I’ve been to the customer service over 10 times to complain. They said they’ve been sending emails to the manager to send someone to fix it. It’s taking forever to get a simple bulb unit fixed. It’s so frustrating each time I go to the storage because I can’t see, will have to use the touch on my phone. Very disappointing with their services.
Great prices with nice and friendly staff.
Carrie-Lynn is so kind and does anything she can to help. She does her job within her boundaries AND goes above and beyond the call of duty. So glad I returned to Public Storage Cane Ridge. They’re lucky to have her! As am I. ❤️
Excellent Customer service from Resha, easy lease process!
Nardia was great I love her customer service great help and a stressful time
I know it's new but it's super clean. I really like it.
Nardia is absolutely wonderful!! She was very patient and so helpful with all my needs! She has great customer service and I appreciate her for sure for that!! She’s definitely a keeper!
Nardia was informative and helpful!
Katlyn was amazing! She was thorough and courteous and. Her explanation of the process and made my moving process a lot less overwhelming!
Brandie and Nardia hooked me up!
Amazing service From Brandie. 😊 Thanks again
Brand new location, Brandie and staff are great !
Brandie talks fast and is excellent at her job.
Katelyn & Amanda were amazing. Moving is always stressful!
I really do love this storage. Very clean and organized, specially i love the customer service. Brandie and Octavia were very great and very helpful. Thank you guys!
Great place clean resonbel prices and also the best customer service I have got WITH OCTAVIA AND BRANDIE