Very clean and secure complex.
Very nice people
Wanted to give a big thank you to Christina for taken the time to help me today. She was nice and very pleasant. Answered all my questions that I had. I would recommend her to anyone
Kathye was an amazing and a huge help to us! She ensured the move in/out process was quick and efficient. 10/10
Wonderful well kept storage facility Kathye was super helpful in getting my two units some of the best customer service I have experienced
Miss Kathye was so helpful and so nice. She helped us a lot and was proficient at her job!
The property manager is incredibly helpful, is always out cleaning and meets any needs or requests with a smile and a solution. Great experience!
I really appreciate the help that was rendered by Kathye. She was very helpful. I would definitely recommend your services to others.
Public Storage goes above and beyond with EXCELLENT CUSTOMER SERVICE and Diligently works to please each and every customer. Let's give David and Kathye a Great Big Clap!!!! 👏
Location was clean as was unit. Size was just what we needed, perfect for 1-2 bedroom apartment contents. Communication with local staff is nonexistent after reservation. No one in office when we arrived, so I couldn’t swap out locks to not get charged for the PS one. Called to speak to someone and left a message, no reply and going on a month. Called in the last week with a billing question, no reply. If you only want to interact online, then it’s no problem. If you need to speak with a live person, good luck, especially if you are not local to figure out when someone is in the office.
Kathye was wonderful working with me to procure a unit! She is a true assist to your company!!!
Kathy was a delight to work with. She was friendly and knowledgeable, making the process simple and painless. It was nice to be greeted with a smile instead of everything being electronic. If you are in the need of extra Space she is the one I recommend.
David at PS Mount Pleasant is the best! He set us up, and as helped us out with 1-2 issues since we’ve moved in. High quality guy!
The property manager, Janine is very nice, she is very pleasant and easy going. I only gave 3 stars because there are mice eating up my kids toys and my shoes ): I have set traps but they seem to not get caught. Beware.
We were able to rent two spaces with Dave. He was SUPER helpful, polite, and accommodating!
Steven was such a great help.
Janine is an excellent customer service representative at this location.
Monica was extremely helpful and very professional. Great experience moving in. Thank you
Janine was the best! We have been unloading 2.5 units during storms an brutal heat. Janine gave us water to help us through the nightmare. The facility is super clean; especially the bathroom. We almost finished clearing things out, but we will use and recommend Public Storage in Mount Pleasant from here on out.
I was very short term at this place I had a really great experience with Janine, Due to circumstances beyond my control. She was very helpful and went way out of her way to accommodate me after long travels coming back from South America. I would highly recommend the location and highly recommend working with Janine, although she probably has to take a day off 😂 very very nice experience thank you Janine.
Nice place with tons of space.
Excellent staff and willing to go the extra mile to ensure things are done correctly.
If I could give Janine, the property manager, at this location 10 stars I would. She went above and beyond to make my move in seamless! Thank you for everything Janine! You are a perfect example of excellent service!
Janine was very helpful and cordial.
Always warm and friendly with contemporary worship
Always warm and friendly with contemporary worship
Met a lovely lady named Kim who solved all my problems. Such a great experience.
Zee is a terrific manager at Go Store It and very helpful!
Zee has been very helpful and knowledgeable with my moving experience. She has gone above and beyond to make sure my move into the storage unit went smooth. I see her as an asset to your company. Thank you Zee
Extremely helpful staff! Zee always helps with whatever I need and answers and questions I have. Amazing customer service!
The wonderful lady in the office Z was of the utmost help both moving in and moving out. Great process overall. Would use again!
This place is convenient, clean and ran efficiently. The staff is always helpful and professional. 10/10 would recommend!
The staff and most importantly Zee herself helped me make this a wonderful experience! She is amazing to do business with and with peace of mind that you are in good hands! Cannot praise her enough for her wonderful customer service!
The onsite representative made the check-in and registration process very quick and easy, she was very pleasant and prepared for my arrival after reaching out by phone earlier in the day in response to my online reservation request. I can't think of an easier experience. Thank you.
Zee is very welcoming and knowledgeable of GoStoreIt. She makes you feel like you're right at home when you store with GoStoreIt. I have two units and I'm very satisfied here. Thxs Zee and GoStoreIt for your awesome service 👌🏾
Very happy with our experience with Go Store it Self Storage! Zee was very professional and helpful suggesting various options for our storage needs. Great experience and I highly recommend working with Zee and Go Store It for your storage applications!👍
I called the Go Store It Self Storage on Johnnie Dodds in Mount Pleasant and spoke with Zee. She was very professional and extremely knowledgeable about her product and the surrounding area. I cannot wait to meet with her on my trip to South Carolina next month to tour the facility and see which size unit will suit my needs. Thanks Zee keep up the exceptional work!!!
I used Go Store it for several years using a 10 X 20 & a 10 X 10 size during this time. I always found the staff very friendly and helpful. I once left an expensive telescopic ladder outside my building and forgot it. When I returned several days later, the Manager had seen it and kept it locked up for me. Very Professional. I always found the Facility and grounds very clean and maintained. I would recommend the Mount Pleasant location if you have a need for storage.
Have been a tenant here for over a year. Visited my unit to rearrange and one of their roofing vendors got silicone overspray all over my new truck…. No signage or rope stating work was being done but my fault for being there longer than 30 minutes. I guess the duration that you are in your unit dictates whether you are using it as a “garage”….. Poor vendor management, poor property management and no accountability… Wouldn’t recommend to anyone unless you want your property damaged while visiting…
Place is awesome and Z is the best!!!!
Great experience! Very friendly and helpful. Would store here again!
Zee is absolutely amazing. Great customer service and very accommodating. Thank you girly!
We had been struggling all day and we’re on the way to our storage unit and realized we lost our keys. Graham and Z were such a great help! They gave us snacks, and drinks while we waited. Very accommodating and friendly! Would highly recommend them if you are in need of a storage unit!!
Great team at Go-store it. Very personalized service from the kind of business that is usually transactional at best.
Z was fabulous! She makes this process so seamless and easy! If you’re on the fence about which facility to go with, choose this location and ask for Z!
Zee is outstanding! Above and beyond!
Zee is the best!! She made finding a unit so easy and convenient. Thank you!
Zee was very helpful in getting my rental done in a timely manner!
Zee and Aiden were extremely nice and helpful. If I ever need storage in the future, I will certainly return. 10/10 would recommend. Thanks again!
Z & Aiden were great. Very good vibes.
Such a great experience! Go to the location and work with Zee! She was so pleasant and helpful! When I called the call center they were not very helpful. In person Zee got me a unit set up within an hour!
Very helpful staff and sales folks, good prices compared to others in the area. Would recommend
I have been a customer at this GoStoreIt both in the past and currently, they are fantastic! Very polite and helpful associates. The facilities are kept clean and treated with respect. Great for both long-term storage or if you are just moving/renovating. Ask for Zee!
These folks are fantastic! Very responsive. Keep things clean. They worked with me to get all my insurance info. And best of all, kept everything safe for over a year.
Zee is awesome! She is very helpful in every way possible
Zee at Go store it gave great service. She was efficient, courteous, knowledgeable, and professional. She explained the process of moving in and out of units clearly and succinctly. I would definitely recommend this location if you are in need of a storage unit.
The girl in the office is so incredibly helpful and nice. I'm so glad I went in person. She made everything so smooth and easy
Best attendant I have ever had in my life doing storage unit she met my every need made sure that I was taken care of. Best experience I have ever had renting a unit. 10/10 Z is who to ask for.
Worker was very helpful and nice!
Great experience! Incredibly helpful in filling out all forms and makes move in real stress free and easy
Z was awesome! She showed me my shed which was very clean. She explained everything and was very friendly.
super easy and stress free!!
Best customer service in town, you can’t beat their prices. Look for the lady in the office, SHES 🤩 AMAZING!
The service here goes above and beyond expectations.
Great price! And location was super easy to get my extra stuff there. Helpful staff as well
I recently rented a storage unit with these folks. I wasn’t sure what size I needed and Zee showed me a couple units on different sides of the property. And when the latch on the unit I chose didn’t work with my lock she replaced the latch on the spot. 1st class.
John T.
Zee is friendly and very helpful. She is an asset you should make sure you keep.
Zee was absolutely amazing!!!
Service and units have been great! See was a big help!
Great place and staff Zee is fantastic very helpful and knows everything about the place
My experience was awesome. Units were in great condition, staff was very understanding and willing to help. They went above and beyond even after I had multiple lock issues(on my own fault.) I rented for over a year and I never had an issue with the facilities or the staff.
They were very professional in explaining all the details of renting
a space. Took us to examine it and see it’s location.
All in all a really good experience..
Very helpful, great to work with!
Wonderful customer service, smooth process, great price, fabulous!
Great staff. Very clean and safe. Much better value than almost all others
The manager was very helpful in determining the size of unit that would best suit my needs. If not for her advice, I probably would have chosen a too small unit which would hampered my access to the office furniture that I was storing.
Zee is amazing. She always took care of us as we utilized the storage space. Highly recommend this facility for storage and ask for Zee!!!
It was refreshing to interact with such a courteous, professional and knowledgeable young lady when I rented my storage space yesterday. Ms Z was a delight and made the whole experience enjoyable.
Extremely attentive staff. Kind and considerate. Helped me to make ideal choice of unit size to meet my storage needs. Offered great advice re ideal lock to use and shared much needed and highly valued info regarding community resources I needed.
Z, as I call her, has been amazing to work with. Her customer service has been nothing but outstanding. It’s always a pleasure to work with her. She makes sure that the property is well kept. She also ensures that all of my needs are met. I am so happy that she is a part of the Go Store it family. Because of her, I would recommend this place to other people.
I found myself in need of a good, reliable, clean and convenient storage facility. I searched a few options and I chose this location. Upon arrival I was greeted by the nicest person ever! Zee was ABSOLUTELY AMAZING. She walked me thru my reservation, helped me set up autopay and even drove me over to my unit. She took her time to blow it out (it was already clean). She showed me how to open and lock my new unit! It was the easiest part of my hectic day! Thank you Zee!! I highly recommend this place!
There’s this very interesting woman at the counter that helped me. I was lost
Z was amazing! She was so helpful!
Z is a fantastic associate! Super helpful, friendly and excellent at her job!
The girl at the front desk is a pleasure to work with, very nice and helpful.
Z made the move in and move out process smooth! She was always very attentive to any questions I had. I stored my belongings there for 7 months and never had any problems. Thanks!
Zee is an amazing person, always extremely helpful and professional. I get a happy burst when I come in to make my payments!
I'll start by saying I don't review very much... but this deserves it. I will mirror the feelings of many of the previous reviewers and tell you that Z was one of the most professional and courteous people I have dealt with in a long time. Hopefully the owner is reading this because good help is in short supply these days. Facilities are clean and easy to access and well priced for their size. Thanks again Z and good luck in all you do.
Very helpful and professional. And it is a very nice storage place. The young lady Z is very, very helpful. She is absolutely AWESOME!
See was fabulous! Kind and very informative too, she was very approachable and friendly instantly. We toured the facility and units until finding the right one for my belongings that I treasure. I feel even more confident of the safety and here j owing she is on site and watching. I honestly can’t wait to see her again, it was a wonderful experience! PS-I suggested getting puncture free tires for the golf cart as it’s more cost effective bc there will always be debris. Thanks Zer for the great and comfortable greeting and presentation and representation of your company! You are great!!!
Zenaida offered great customer service and helped me assess how much space I really needed.
The whole process of finding and securing a storage space at Go Store It was pleasant. One of their employees, "Z", as she is called was especially knowledgeable and helpful. I needed a storage space for a certain date and was going out of town, and Z was able to save me a space at the location and of the size I needed. She was also very clear about what I could and could not do with my unit. She provided plenty of background information as well. Their rate is competitive and their facility is clean, well lighted, and there are lights I side the units themselves which is an upgrade from the last storage company I used. I think I will be keeping my stuff with Go Store It for quite some time!
Quick and easy application and approval process! Super friendly and helpful staff!! Clean and secure facility!! 10 out of 10, i would highly recommend! :)
Great friendly customer service
The best storage place I've úséd the office ladies are amazing especially Zee she is the sweetest person and has always been there if I needed help with anything!
Zee was very helpful and kind. In the middle of combining units from a move and she made it as easy as possible. The unit was clean and ready- in a convenient location to our existing unit. I will continue using this location.
Thank you to Zee for being a life saver. Zee was was efficient, kind, timely and understanding. I needed that through such a stressful time.
Moving has been a nightmare but Zee truly made this experience so much better and I will sing this location praises because of her amazing customer service!
I’ve rented storeage units in different states and around Charleston, this is the first time someone took time to listen and help me find a solution!
The unit was clean, the office is clean too!
The customer service is great, the price is great, the unit itself is where it loses a star for me. I believe most of my issues are outside of anyone's control but either way, it effects my opinion. The roll top door is SO loud and scratchy when opening and closing and there is always a new layer of wind blown debris on top of my stuff when I open my unit so weather has had a negative impact on the building.
Are you kidding me? There really should be more than 5 stars for Zee! Impeccable customer service. I seriously walked away feeling like I had a new best friend. You only find people like this on the top shelf! Thanks for making this new local feel like an old local!!
Z was extremely thorough. Unit was clean to begin with, but she recleaned it again. Everything was explained to me so that it was clear and I understood. Completely different experience from the other rental places I have used. This is above and beyond the BEST. Tons of cameras everywhere. I feel very safe.
I’ve never had a problem the staff is very polite and knowledgeable the facility is clean thanks to Zee and easy to access
Great experience. They make the process simple. Ive stored several different places in the Charleston area and this is by far the best. Really helps that they have caring staff on site. Zee in particular is a rockstar she is always helpful and makes me feel welcome every time I stop by. Cannot beat the customer service, value and simplicity!
I've been a customer for the past 9 months. The price is great, the location is convenient and Zee has always been helpful and personable.
My overall experience has been very pleasant thanks to the wonderful property manager. She is super friendly and has gone above and beyond to help me out! I would definitely recommend this particular storage facility to anyone considering renting a unit. The place is ALWAYS clean!
1st rate customer service!
First off, whoever hired Z needs to think their lucky stars that she is the face of the facility. Customers could not expect a better experience at a storage facility. She really goes above and beyond to make the customer feel confident about having a safe place for their belongings.
As for the facility, it’s clean, reasonably priced, and in a very convenient location. I’m very happy with my decision do utilize this facility for my storage needs. Keep up the good work!
I have had 4 other Storage Units in Mt Pleasant over the last 6 years. Go Store it on Johnnie Dodds Midtown has been the best experience so far.
They have tons of clean units climate controlled or not. Drive up easy access for loading or unloading on the ground level, this saves me time and energy.
Property has great drainage so that flooding does not impact units on ground level and my belongings always stay dry. They have very fair prices and are centrally located right in middle of Mt Pleasant.
Best thing by far is how friendly and helpful the staff has always been. Anytime I have seen staff
especially Zee! She remembers me and seems to remember all the customers names. She always has a smile on her face and is helpful and knowledgeable. Plus Zee always takes the time to say hi and asks if there is anything I need.
This is my personal experience as a paying customer. I was not paid for this review. Check them out before you rent anywhere else. I highly recommend Go Store it Self Storage Midtown for all your storage needs.
Jesse S
This was my 1st time getting any type of storage unit for myself so I had a few questions, Zee was absolutely the best! She took the time to explain the differences between the units as well as show me around to all of the different sizes so that we could choose the one that best suited my needs. Any doubts that I had were quickly and professionally done away with. Great experience overall!
We were so impressed with Zee’s legendary customer service! She was able to assist us with our storage needs and answer all of our questions. The facility is clean, organized, and easy to navigate. We highly recommend Zee and her team at Go Store It!
This storage facility is very well run by the manager, Zee. Zee maintains it quite professionally with enthusiasm, and she is readily available onsite. We rented a space for one year, and our possessions were well protected with no issues or problems. Record keeping regarding monthly billing was efficient and accurate. I would use this facility again in the future and would definitely recommend it.
Absolutely fantastic storage facility. Zee is friendly, professional and super helpful!
First, I must say, that I chose this storage unit for location and the price was awesome. But what I did not know was how helpful they would be. Zee was happy to help me with which size unit I needed, and she nailed it! She was even thoughtful enough to set me up with a unit that was nearby another vacant one in case it wouldn’t fit all of my belongings. She was beyond patient with me as I was in the middle of a move and incredibly stressed out. She was even more helpful when I received a bad email upon checking out- and she sat with me and was a friend when she could see I was visibly upset about the email. She helped me to gather my thoughts and was so patient with me, I could’ve cried. I know she cared, even though I was a complete stranger. That’s hard to find in an employee. She made me feel welcome and that my things will be cared for while in storage. Go-Store it is lucky to have her as an employee. Zee, I work on IOP if you ever dislike your job, I’d love to hire you!!! Thanks for being so awesome and patient!!!
Zee is Awesome! She was very helpful, knowledgeable and accommodating! She will definitely have me back as a customer!
Z. Does a great job with customer services.
Thank you!
Sincerely,
Patrick Korson
Wanted to thank Zee for the great experience I had with her and her assistance selecting my new storage unit in Mt Pleasant,SC!! I was so appreciative of her professionalism and time she spent with me to select the right storage unit for my family! Thanks so much Zee!! I strongly recommend Go Store It Self Storage for your personal or professional storage applications!! John
Zee is incredibly helpful. She showed me the unit, went over paperwork, gave me tips for how to arrange things & keep my belongings safe with moisture & how to wrap it. Ultimately, I ended up getting an indoor storage unit but even then... Zee was very understanding & helpful!!! Good customer service is often hard to come by.. BEST CUSTOMER SERVICE!!