Loved the on hand staff member Mrs.April. She was there by demand of another customer who was a no show yet she saved my time and day of not having to use a machine (no offense) b/c she in fact was being helpful. Yet having that personal touch beats any other customers service features.
Thanks,
April and Brandy are two very helpful ladies!!!! I will miss them when I move.
Thank you ladies for all your help.
I tried to set up storage arrangements online but I was not sure of the size unit I needed so
I went to the Public Storage Facility in Greer to check it out. I met Brandy the Representative and also the District Manager at Public Storage at the Greer SC location. These are two of the nicest and engaging people I have met hands down since my move. They made rhe process very simple and plesant. Thanks guys.
This is a very clean facility staffed with super friendly and help staff. It is the best storage rental experience I have ever had
Brandy is very professional and very helpful. I been a customer for awhile. They have exceeded my expectations.
Brandy was very pleasant, friendly and helpful!! Facilities look clean and kept up nicely. Very easy to get service going!
April and Brandy are two very nice ladies.
They helped me understand the app I needed to open my unit!
Very clean and helpful staff!
Hats off to April and Brandy
Great experience! Clean and secure. Nice app controlled locks. April and Brandy are always helpful and friendly!
Excellent customer service
The facility once offered a bathroom & 24/7 door access
That’s long gone & significantly inconvenient now.
No point in reservations. I made one showed up to move in, no one was on site and they canceled the reservation on me. Customer service was not helpful at all.
I went in not sure what size unit to get and April helped me tremendously! She was so nice and helpful! I have never meant such a sweet person! She made move in a breeze!
April was very kind and professional. She helped us with all our doubts and questions. She went above and beyond what we expected and left us 110% satisfied. Thank you very much!
Clean storage units, various sizes available and I especially appreciated Brandy’s helpfulness and positivity, even on a weekend when my friend was in urgent need for storage and she was trying to help, while also facing system issues. She definitely went above and beyond to provide what we needed.
As a result of Public Storage's acquisition of the previously 24-hour operational facility, a change in operating hours from 6am to 9pm has been implemented. This modification has raised concerns, particularly among business tenants utilizing the 1000sqft units, including our own.
Given the critical need for unrestricted access to storage facilities by businesses, the revised operating hours may pose significant challenges and disruptions to our operations. In light of this development, we regret to inform you that we will be seeking alternative storage arrangements.
During our interaction with the new management, there appeared to be a lack of clarity regarding the timeline and communication surrounding this transition. This uncertainty has compounded the unease among tenants, underscoring the importance of clear and timely communication during such transitions.
We trust that you will recognize the necessity of maintaining a balance between operational changes and the needs of tenants, particularly businesses that rely on storage units for their operations. We urge the management to address these concerns promptly to ensure a smooth transition for all tenants.