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Public Storage Self-Storage Units at 1305 Rosewood Drive, Columbia, SC
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 42/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 42/mo $55Best Price Label
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10'x5'Online only price$ 52/mo
Small 10'x5'- Climate Controlled
- Upstairs/elevator
$ 52/mo $69Best Price Label
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10'x5'Online only price$ 62/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 62/mo $83Best Price LabelHurry! -
10'x10'Online only price$ 79/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 79/mo $105Best Price Label
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10'x10'Online only price$ 106/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 106/mo $141Best Price Label
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10'x15'Online only price$ 119/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 119/mo $159Best Price Label
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10'x15'Online only price$ 134/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 134/mo $179Best Price Label1 unit left! -
10'x25'Online only price$ 194/mo
Large 10'x25'- Climate Controlled
- Upstairs/elevator
$ 194/mo $259Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 332)
We received great customer service from the property manager Cecelia. But I can5 stars for sure.
Great customer service Cecilia. It was nice doing business with you. Tracy
Cat helped me rent a storage unit and was very helpful, kind, and patient. Would recommend! Great customer service!
Cat was very helpful today and saved me a few dollars!
Once again our trip to Public Stoage was made better because Cecelia is so helpful. She is always happy to help, even when we ask the same questions every time.
Thanks Cecelia. Been using this location for a while, great storage unit
Cat was very helpful in getting me set up. Great customer service by her.
Cecilia was extremely helpful and very communicative. Very proactive as she made sure to call as soon as a space opened up and later confirmed that everything went smoothly upon my move in to the unit.
Excellent location and excellent service from Cecilia! We had storage here for a year and were very happy with the customer service, cleanliness, and location. Cecilia was always available for questions and to help. Thank you!
Cat was super nice!!!! Very helpful with ALL of our questions and stuff as well. Thank you VERY much for everything, and have a nice day!
cecelia is awesome! super helpful and diligent! this storage unit was great!
Cat was awesome and helped me get set up with my storage unit same day!
Cat was amazing and helpful! She made the storage buying process really smooth, and she explained everything to me!
Cat was wonderful and made the whole experience stress free and seamless! Would definitely recommend this location to friends and family!
Cecelia was great!
I appreciate the great service from Cat today.
The on site staff was very friendly and knowledgeable about my unit
Friendly people. The place is always clean. I was going to leave 4.5 stars because of the yearly price increases (why do places like to punish loyalty?) but I know everyone does this, so I didn't think they deserved a full star drop for it.
I highly recommend public storage. Cecelia is very helpful. She is a dedicated employee. Thanks for the help!
BEST Service in Columbia , Clean ,Convenient and Fast Service. Go Public Storage.
Thank you Cecelia for all the help!!!
Great costumer service, thanks Cecelia for all the boxes here!
Cecelia was awesome, made the move in so easy.
Very quick and easy process. Cat was friendly and helpful in our moving process!
Cat- was very helpful and kind 10/10
Thank Cecilia! Great location:)
Thank you Cecilia, wonderful experience and technology
Thanks Cat for helping with the app so I can pay online
Cat helped me find and rent a space when she didnt have any. Love the app
Thank you so much Cecelia for helping get a storage unit so easy and convenient! Definitely recommend for anyone wanting to get a storage unit to save all their college dorm needs throughout summer!!
Cat was more than helpful. She explained everything to us & we would definitely recommend Public Storage to anyone!
Cat was very helpful, and eager to make sure all my needs were met. Really appreciate the time she took to explain things, keeping me from leaving Public Storage.
Ms. Cat was a joy to work with. She has great customer service and she is kind and patient. She is an asset to Public Storage.
Cecilia is super helpful and helped me upgrade storage units very easily. The area is super clean and easily accessible. Great location and great service.
Cecilia was super helpful moving in and out. Facility is clean and well managed. Had no issues using the app for entering the building, there are plenty of dollies, and the elevator is huge for helping with moving things to the upper floors as I was on the 4th floor.
Cecelia has gone above and beyond her customer service is exceptional!
Cat was very generous and helpful
Spoke with Cat to ask a few questions. She was very courteous and answered all my questions.
Very helpful and informative about my whole process thank you so much Ms Cat
Cat, was very informative and helpful in my situation of needing and immediate storage unit. Though it was closing time she didn’t act as so, made sure all my questions were answered and very patient. I really appreciate her help and making this process effortlessly in my time of distress! Love her award winning customer service!!!
Cecelia is extremely attentive and helpful. Very friendly staff and clean facility. So far, we’re very happy with the space we rented and everyone’s help!
Cecelia was such a great help, the location is perfect and the new app makes access so easy!
Cecelia was very helpful! 👍
Wonderful customer service. Quickly got me into a unit.
Cecilia and Cat, I appreciate your service! Thanks again.
I have been to the facility on Rosewood Drive for my storage. Everytime I go there Cecelia is there to help. She is always kind, thoughtful and very patient. It's nice to run into a nice employee that really cares about what she does. Liz
Thanks Cecelia! Great location, great service
Smoothest process I have ever gone through with renting a storage unit. Cecelia was incredibly helpful, friendly & professional! 10/10 would recommend
Thank you Cecelia she is always a great help to me and answers all the many questions. And to add this a great and convenient location.
Cat is a wonderful customer service representative. She is so nice. She help me to get everything together with my storage.
Cat was a wonderful customer service Representative, she took the time to answer all of our questions and helped us get the storage unit in the location we needed. I would definitely recommend this place for your storage needs!
Our experience was seamless. We were able to rent the unit we were looking for and the process was quick and easy. Cat did a wonderful job assisting us with our needs.
Thanks so much to Cecelia - she was incredibly helpful, so kind - plus fast and efficient. A great experience!
Great location! Cecelia was amazing and insanely helpful. 10/10 will come again
Cecelia was very helpful and made my experience at Public Storage effortless! 10/10 recommend Cecelia!
Cecelia at the front office is so amazing and helpful !! I’ve not had a single issue & she’s made sure everything has gone smoothly!!
Great location!!!
Very friendly and helpful, Cecelia is very accommodating and patient with customers.
Cecelia exemplified excellent customer service skills. She is very pleasant, kind, helpful, and knowledgeable about her job. Thank you Cecelia for all your help. Kudos to you!!!
Great selection of boxes and amazing customer service Cecelia was amazing 10/10
Thank you Cecelia
Thank you Cecelia, my wife and I have been renting storage for a couple years she has a wonderful personality and a big heart we moved in our beautiful home on Saturday and you already know moving is not easy task she kept us calm and was excited with us at the same time she's the best
Cecelia was a great help in getting us in and out! We appreciated the secure location and great service!
This place is awesome. They were so accommodating and well to work with. Cecelia was so helpful and made moving less stressful. The employees were accommodating to our crazy schedule.
Thanks Cecilia! Can't tell you how much help she was!
Thanks Cecilia! Great Location.
Cecilia was so helpful and inviting! She helped me figure out how everything works and is such a nice lady.
Cecelia was amazing. So glad we chose this location for daughter and roommates storage needs. Close to their housing in the Fall and access to Cecelia!
Great facility! It was very clean! Cecelia was wonderful. Very polite, friendly, and informative. She was a big help.
The store manager was super helpful and it was a very nice experience. Setting up and the “move in” process was very simple.
I had no issues at this location within my rental duration. The facility is kept very clean and Cecelia has also been very kind, helpful, and informative with any questions and concerns I may have had. I recommend this Public Storage to anyone local needing a unit!
Five stars for the location, for the quality of facilities, and for the incredibly kind and helpful staff. So pleased and highly recommend.
Great selection of boxes and moving stuff. Nice, helpful office staff.
Cecelia was so helpful, kind and courteous. She made the whole experience a breeze!
Cecelia was very helpful. She made sure I had everything I needed. It was also a Very clean facility.
Cecilia was very helpful! Will refer to friends! Great location
Clean and nice
Great experience with storage operator. CECELIA was a huge help.
Excellent service and location. Cecelia was very helpful in helping me select the right units to accommodate my move.
The one star review I gave on Oct 19 to the Rosrwood store was an accident? I've never used that facility.
The 1 star review I gave this facility on Oct. 19, 21 was an accident. I've never dealt with this location of Public Storage. Based on the reviews I've read from others I will give them 5 stars.
Cecelia at the front desk has been a pleasure every time I’ve needed assistance. She remembered me by name, and showed she genuinely cares about her customers well being and business. This woman deserves a raise 🙏 Units were clean, easily accessible, private, and convenient. As well as reasonably priced. I highly recommend this location for your storage needs!!! And again, thank you Cecelia for all your help!
Cecilia gave A-1 Service
Very clean facility. Registration was simple and quick. Staff were very helpful and pleasant setting up the unit.
Cecelia was so helpful when I came in to inquire about storage units! I don’t need one at the moment but I will definitely be coming here to store when the time comes.
The lady that works at the facility is great! Cecilia is always so helpful.
We have been using this Public Storage location for several years and have loved it. Cecelia was wonderful to work with and extremely responsive. They are lucky to have her!
We moved our child’s belongings into this storage facility due to the location. When we arrived we were greeted by the front desk and she helped us get into the building and was super friendly. We did run into a snag with our couch not fitting in the elevator but with her quick thinking she offered us another location to store the couch on the first floor. This location is very clean and well organized. Thank you Cecelia for all your help !!!!!
Cecelia was wonderful! We were able to get exactly what we needed right when we walked in!! Thank you!
Cecilia was great! Wonderful service
Thank you Cecelia! Great service, very sweet!
Love that Cecilia
Our organization has had 2 units in this facility for about 2 years - the facility is easy to access, the staff always addresses our needs and we feel our stuff is safe and we are safe when we need to get into the unit.
Thanks to Cecelia for helping me and my roommates find the right space to put our stuff in for the summer and walking us through the online rental . It was so easy. And great location near USC
Ms. Cecelia is friendly, professional and helpful.
Great experience! Cecilia was very helpful throughout our entire rental process
Looks like a nice clean meat storage facility and the automated service was very helpful and knowledgeable
The facility is clean and well maintained. Great location. Cecilia, the Manager, is one of the best customer service professionals I have ever met. She is kind, courteous, and accommodating. Always a pleasure. Thanks PublicStorage❤️😉
Kudos to Ms. Cecelia, the manager at the 1305 Rosewood Drive Facility. She is informative and goes above and beyond to make customers experience at Public Storage amazing.
Cecilia is the Best! Love Love her she has such a great calming spirit and explain everything so well.
Maleiah was very helpful. I would highly recommend this store.
Celie was AMAZING! 10/10 would recommend to any of my friends
Being a military customer, my standards are quite high but I must say that this Public Storage location is awesome! Very clean, orderly and secure. The location manager Cecilia is amazing. You can tell that she really cares about the customers, the facility and loves what she does. She made being there a super smooth and easy experience. Hats off to this location and to whoever hired her. Would definitely recommend to my fellow military buddies in transition. Easily 5 stars across the board!
Cecilia and staff are super friendly & the place is always clean. Great customer service when needed!
Mrs.Cecelia is very helpful,always nice,very professional.
My storage unit was great. Cecelia was always so friendly and helpful, she made the process very easy. Strongly recommend this location.
Stored belongings here for a few months and have no complaints. Employee named Cecilia helped me close out my storage rental and was very kind. Will definitely recommend this place to my friends.
I really enjoyed talking with Cecilia. She gave me all the information I needed for my unit plus more. Great customer service she went above an beyond.
Cecelia was incredibly helpful and went above and beyond in helping figure out what we needed. She was a pleasure to work with!
Clean place
Cecelia was beyond helpful and made the process so easy!
I wanted to share my excellent experience renting a storage unit at Public Storage located at 1305 Rosewood Drive in Columbia, SC. Cecilia answered all of my questions, and was extremely efficient and friendly, both over the phone and in person. The facility is clean and easy to access. Overall I was very pleased with my experience.
Cecelia has awesome customer care and very friendly. Would recommend.
Great place. Cecelia was the best!!!
Maleiah was a great help today! Very nice and she made me feel welcomed!
Cecelia was very professional! She solved all our problems, and walked us through the process of renting a storage locker. It was almost as if an old friend were guiding us through the process. The facility is very clean, and climate controlled!
Great service! Cecilia was a big help with boxes and packing material. Nice and clean facilities.
Trying to coordinate a move over the phone, from out of state during a pandemic, was made less daunting with the help of Cecelia and Public Storage. She walked us through the process over the phone and kept us updated as time passed. Service continued to be excellent when we arrived and we knew everything was in good hands when we left. Move out was just as simple and we will be back next semester. Highly recommend this location.
Great views.
If you are looking for a reliable storage solution you have found it. This facility is always clean, secure and the employees are very helpful. Special thanks to Cecelia for making the account management experience a quick and easy one.
Are your units climate controlled?
Cecilia was very helpful and friendly! Easy move in and easy move out
Cecilia was awesome and friendly when helping me close out my unit! Thanks for making it painless!
Does this location offer small size/locker size storage?
Cecilia was very kind and helpful! Made moving stuff back into storage quick and easy. Thank you!! I recommend this public storage!
Cecelia does a great job. Knows her product and procedures. Makes renting easy.
Cecelia was so nice, and full of information.... she was a god-send
Customer service was on point Cecilia was amazing over the phone and in person I would recommend this storage just because of the great customer service and the cleanliness! Thank you for all your help!
Great service from cecelia
Cecelia made the rental process easy! Great location!
Ms. Cecelia was a great help! Thanks again, would definitely recommend this location.
Way over priced, every couple of months the rates go up.
As a result of USC closing campus, we were in need of a storage unit prior to the previously scheduled end of school. But had no idea when we'd be able to get back to campus and empty the room. We called Cecelia who worked with us as we waited for a move out date. When the date finally arrived, Cecelia walked us through the entire rental process. She went all out for us.
Ms. Cecelia was the greatest so thankful for her and her generosity. Best service you could ask for!
Cat was awesome and extremely helpful!!!! Great and fast service!!!!
Great experience at this location. The people were very attentive and informative about the storage unit. The place is very clean and I have no worries about storing my belongings here
I had the pleasure of being assisted by Ms. Diedra!! Her customer service and rapport should be the gold standard!! She is well informed and was able to answer any and all questions with no problem. She made what is normally a dreaded experience a great one!!
Top level customer service maybe only second to Chick-fil-a.Thanks to Becca I had a excellent and expedient service and will be doing business here for the foreseeable future.
Great customer service. Diedra helped me secure a great rate and was very easy to work with. She made the process very quick and easy. This is a great location very central to campus with indoor units. Highly recommend!
hello deidra was a great .. she made me feel welcome ..thanks u deidra i be glad to send my family to here
Diedra and Gabrielle was wonderful we tell my friends and family
Becca was awesome
I needed a secure storage facility as I've had problems with theft at storage units in the past. This is a very secure location.The rates at this facility are very low as well. The only issue I had was that my over head door was not working properly. I trusted Deidre to keep my spare key so they could fix my unit. Deidre cares about her customers and is very friendly!!
Great people. Professional atmosphere and easy process. Thanks!
Diedra was super nice and a big help! Thank you, Diedra ;)
I was very pleased with the service at the Rosewood Public Storage location. Rebecca was pleasant, efficient and helpful. As this was my first time to ever use such a service, her assistance made the process quite smooth!
AMAZING. Diedra was the best. Super helpful and very welcoming! Be informative as well! Will use again!
Becca was extremely professional and helpful And made the rental experience very easy.
Becca was thorough and efficient! Thanks!
BECCA
My mom was having very horrible and stressful day. Diedra made her smile took very good care of her. Told her everything will work out. Some people dont know how much just a word or a smile could make your day. Great customer service Diedra. You are truly a blessing.
Friendly customer service on a hard moving day! Clean property. And... same day service when I locked myself out! Lock cut so I can get back to my things.
We just moved out of our unit and Jelyn was very help in making the process easy my company has been with this company for a while and they are always fair and very by the book Diedra was also very helpful while we were storing thanks so much we will definitely rent again when we need it !
Thank you Diedra. She made sure i was comfortable with my space. Wonderful customer service
Great customer service by Diedra!
They have carts that roll as if they have square Wheels. And the elevator is always out of operation
Diedra was very friendly. She explained everything that I need to know in details. Easy process did take long. Thanks
I went to on rosewood and meet this wonderful person miss diedra. She was so patient with me.
I went to the store on rosewood and ms diedra was so helpful and the faculty was very clean
Excellent customer service!!! Highly recommend this facility!!
Great facility. Friendly people and answered All my questions.
My experience at this location was great. Diedra was very knowledgeable and most helpful. I would highly recommend.
Ms.Dedra has been very polite helpful in Every way possible thank you public storage 1305 Rosewood Drive
Love Diedra, my first time getting a unit and she made me feel so welcomed. Great customer service
I went here with my husband looking for a unit, the building was very clean the staff young lady name Diedra was very helpful and friendly. I am very happy I came to this location.
Will never use this facility again. this was supposed to be a climate controlled facility but when i moved out most of my items that i had in boxes had gotten wet from water and were all destroyed. I had items that had mildew on them and smelled really bad that even after washing 2-3 times I couldn't get the nasty smell out. Not sure how water even got into this place but it smells really bad also upon entering the building like a bad mildew smell. I have used storage units before and some were even outside and I never had a problem with any of my items being destroyed . front desk employee had an attitude both times when i spoke to her over the phone. I had an issue after I moved out and she wasn't very friendly at all not at all like the employee that I met when i first moved in.
Always a pleasant experience!
Easy to set up
Wonderful customer service Diedra is the best
Diedra was very helpful and a delight to talk to. you rock girl
Great location. Friendly staff. Answered all my questions and made my transition from my house to the apartment smooth.
I Came in today for a Storage. Wasn't really Sure what size I really Needed MS.Diedra was Very passionate about her job ,and was very helpful and patient with me to see that I got what I Needed. I truly Appreciate her!!👍👍
I was here last week to get a unit. The building was so clean and organized, when I walked in Diedra was the greet me, she is awesome. She was very welcoming, She made sure I was comfortable, she was knowledgeable about the units, I just explained to her in a few words what I wanted and she was able to fine the right size unit for me. She had great customer service skills, and for me when I walk in to a place of business the what I look for. She made me want to come back, and tell people, my friends and family to go to THERE. She was so awesome I couldn't leave without buying some boxes and tape. Keep up the good work.
Diedra was amazing!!!
Great company! It was me and my friend's first time renting out a storage unit and the lady who was working at the time gave us great feedback and instructions
I had a very wonderful experience Diedra was very helpful Found the right unit for a good price Will tell family and friends to come visit Diedra for they storage need
Randy was the absolute best! Definitely recommend!
Very good
Ms diedra is a very helpful worker. She is a very patient and professional person. She helped me get a 5x10.
Awesome customer service and very professional
Safe, clean (spotless), affordable indoor climate-controlled storage. Helpful staff.
Angi was very helpful.
Stopped by Sunday for a look over. Suzann was extremely helpful and courteous. Need more people like this, when dealing with the public
My public storage rental was quick, easy and pleasant thanks to Diedra!
Friendly staff and very helpful!
Very friendly staff.
The District Manager could respond to calls from the Property Manager so customers can know when she will be available to cut a lock off. Customer service is abysmal at the District and corporate level. the Property Manager and staff are as helpful as they are able to be, given the total lack of communication from District management.
Miss Deidra Williams had exceptional customer service!! she's really looking to give you the best deal possible. Worth the price.
Do you have parking spaces for vehicle storage
Came into this location last week to get information about unit and Diedra was very friendly and helpful. Will recommend to other.
Love Diedra! Whenever I need boxes, she has them ready! All sizes for my packaging needs!
Very clean and well kept facility......Customer service is outstanding and anytime my family needs assistance I can always get the best results. Best public storage in the Columbia area!!!!!
Me and my daughter came into public storage and was greeted with awesome personality and was explain everything in great detail and will be telling others to come to come get the same great services!!! We loved Deidra
Love these young lady's they have awesome customers service. When me and my daughter went there to pay bill. We felt like family. I'm new to the area but didn't feel like that when I walked into the office I felt right at home. Yall lovely lady's keep up the good work and God bless
Always fun
Diedra is definitely a great addition to the Public Storage team. She was friendly, exceptional customer service, and was very helpful with my questions. She knew her products and up-selled items unfortunately I didn't need it but she made me feel I did. Keep Diedra on your team she is a great asset. From a satisfied customer, Derrick William's. Thank you Diedra!
Diedra was amazing helping me transfer units not once, but twice! She was patient, informative and worked to save me money so I would remain in the storage facility. I could not ask for a better experience! Thank you, Deidra!
I went into public storage to find a unit and didn’t know what size I needed. Diedra’s knowledge and confidence in her job help me pick & pay exactly what I needed for the exact unit I was looking for ! What a great associate !
Love the customer service skills and the fact that someone takes pride in their job..I went in for boxes and left out with a place to put them...
Great storage facility and Angi was great to work with.
Ok
Siesta has wonderful customer service ❗️❗️❗️
The ladies at this storage was very professional and friendly. I would recommend them to family and friends.Diedra and Angi keep up the good work.
Diedra at the front desk was awesome and chill to talk to, place was clean and well kept. Oh and diedra "hoodrich
The unit was clean, temperature controlled and Angi was very helpful.
Diedia is so sweet she helped me so much and gave me tips that are good for college students. I will be back again.
Angie as quite,helpful and very nice
I just put my house on the market and have been trying to decide between renting a storage unit or renting a POD. I went into this location today and talked to Angi about a unit. She was so helpful. She told me that right now units were limited so if I wanted one, I needed to rent soon. She also talked to me about the box deals and packing tips to help make the most of the storage unit. Thank you Angi for all your help.
Great customer service. Ja’Lyn was informative very friendly and professional. She was an absolute pleasure to deal with. Thanks for all your help Je’Lyn.
Diedra is a saint, no, really, through a mix-up, 22 UPS boxes were shipped to this location to her attention, which is NOT ALLOWED, but, she, like the trooper she is, tried to get in contact with me to save me time , boxes and money - only one box went 'astray' - she even tried to find that one too. Thanks Diedra, you make stress way less stressful...
Grat employees always a positive attitude. Great personality
Angi was terrific, couldn’t ask for better help getting everything sorted out!
Diedra's customer service was excellent.she is very helpful in every way,and she has a beautiful personality. I will rent from her again.
Customer service was very wonderful, I went to buy boxes last week, and Diedra’s services were wonderful.
Diedra showed me great customer service and was sooo patient with me!!
Emily was awesome! Great service!
Wonderful manager, Diedra! Very helpful and very personable. A pleasure having her at Public Storage.
Diedra is great!! She is very friendly and super big help!
Adorable people
Units in need of repair
Diedra is fantastic!!!
Diedra was great. Very helpful.
Nia at the Rosewood and Assembly Storage facility was a tremendous help.She went through everything with me and followed up to make sure I was satisfied. It's an excellent climate controlled storage space for your things. I recommend it to every one.
Nia provided great customer service. Very easy process to rent a space, especially with her assistance. Highly recommend renting from Public Storage.
Jassmine did a great job getting me signed up for my storage unit! She was informative and helpful. I would definitely recommend others to do business at this Public Storage.
Joanna was great. She helped me a lot and very informative on what I needed to help with my move. Thanks
Jasmin was great!! She had great customer service and was extremely helpful.
Jasmin (without the E) was a great help to us. The property was very neat and the customer service was outstanding!!
Very good, Nia was very professional and the place seems well run.
Joanna gave great customer service, made reserving and paying for my storage unit quick and easy!
Joanna was great and very helpful when I came in. Got me through the process quickly and was very nice the whole time
Joanna, great service and was very thorough about what I needed to know I feel safe and very happy with choosing this for my storage unit :) thanks for the help!
Quick and easy service to solve my storage needs.
Joanna helped out immensely. Made everything very quick and easy.
Nia was extremely helpful in helping me update my contract information. She was very pleasant and knowledgeable about the property. I would highly recommend this storage facility to anyone.
Joanna was such a great help today! So easy to rent my storage unit!
Joanna was very helpful in the process and gave us all necessary information.
Well maintained climate controlled facility. Staff are knowledgeable and friendly, but they don't take any BS. They're pretty upfront about the terms of the lease agreement and will hold you to it.
Joanna was very helpful and got me in and out very quickly.
Joanna was courteous and nice!
Visited this place last week. Spoke with Joanna who answered all my questions and was very informative. I love her friendly demeanor and her CS skills made me feel at ease. Great facility and so easy to find.
Joanna provided great customer service and I have everything I need to start moving my belongings into my storage unit.
Joanna is the greatest ever!!!!
Joanna was very helpful and thorough. I feel very comfortable leaving my items at the unit and confident in the staff's ability and willingness to help with anything I need.
Joanna showed great customer service with helping me today at Public Storage. I moved out of town and haven't been able to come back and clear out my storage. Joanna has been on top by making sure when I'm aware and up to date on my payments as. Thank you for your candor, and warm welcome today.
Great service by Joanna!
Joanna Very informative and friendly customer service!
Joanna gave great customer service and was very informative!
Joanna and Sam was awesome.last min rental. Took care of me quick and friendly
Joanna is friendly and gave great service
Nia was very patient and informative. It was an easy transaction. The facility is super clean, climate controlled and has easy access and parking. Very pleased with the service.
Joanna - great experience.
Joanna was really sweet!! We figured it out in less than 9 minutes!!
Joanna is great!!
The perfect storage solution!
Great service! Thanks Joanna will not be the last time I come in :)
Joanna was great! Friendly and nice
Joanna and Denise are fantastic and super easy to work with! Absolutely will recommend them and this location!
Great employee. Hard worker
Joanna was very helpful and friendly making our experience at Public Storage Rosewood very nice.
Joanna Great service, clean facility!
Stephanie went above and beyond one of your benefits is having her as an employee thank you for allowing me to be a customer to an employee like her!!!
Customer service is awesome. Best storage facility I've used. I love Denise and keeps a smile.
Denise and Nia were awesome!
Great service and Denise is wonderful
Use this place and ask for Denise, she is the best. She helped us out with a personal issue and her knowledge and understanding was priceless. I would highly recommend this place to anyone their facility is nice and we'll maintained, but their staff and customer service surpasses any other business.
Denise was amazing! Even at the early morning hours! I was able to get a unit and secure my belongings in time. I love this place and will recommend
Easy sign up, clean units and plenty of carts to help. The location is climate controlled as well. Denise was great to work with and made everything easy and convenient.
Denise was absolutely the best. loved having a storage unit here, would recommend.
Moving can be overwhelming - Denise made my experience with the storage aspect much easier. She assisted me with everything from A - Z and I cannot thank her enough. I am a huge believer in helpful customer service and I have received an optimal level from Denise!
Denise was fantastic to work with and is always very helpful with our student workers when they come on-site. She is very professional and first class and we can't thank her enough for all she does!!!
Very friendly and knowledgeable staff. Manager helped to find the best deal for all my storage needs.
awesome service. very clean facility with knowledgeable staff. would definitely use them again.
I came in looking for packing supplies because I was moving, Jasmine greeted me as soon as I came in the door. I told her what I needed and she did a good job of explaining the different options I had to choose from. Great customer service I would definitely come back.
Jasmine was extremely friendly & the Customer service was awesome! Will definitely recommend this location in the near future.
Manager was very helpful, knowledgeable about products and what would suit my needs. Highly recommend to anyone needing storage.
All the staff is very friendly and all the storage units are clean. Very impressed !
Jasmine had good customers service
Great experience, simple process, Jasmine was very helpful!
Derrell was most helpful in helping to obtain another storage unit. A very friendly and helpful young man. Quite an asset to the storage building.
Great location very friendly staff
Came in to get a unit. I met Diedra. She has a wonderful personality. Even though they didn't have the right size I need. She answer all my question. Great job when hiring her. Customer service is great.
I love this location. Every time I come in or call with questions or concerns Diedra always make sure that I'm satisfied. She is a very kind, courteous and genuine individual. If we only had more people like Diedra the world will be a better place.
I got great customer service. Diedra was very helpful. She answer all my question. She knows here job very well and is a people person. Will recommend public storage to everyone.
Wonderful experience. Deidre is very pleasant to do business with.
Very nice location. Friendly staff
darrel was very pleasant
Takira was very helpful and sweet. She has excellent customer service and really tried to sell me on the merchandise.
Darrell was very helpful in getting us into a storage unit on Labor Day. He was friendly and knowledgeable and the entire process was done in a very short time. He also followed up by phone to make sure that everything was satisfactory. He should be commended for his attention to customer service. The facility is clean with easy access to the unit we chose.
Derrell and Niki provided outstanding one-on-one service, answered all questions knowledgeable and helpfully and we're very friendly. Excellent!
Experienced great and friendly customer service from Derrell. Highly recommend, very easy and convenient!
I want to thank Darrell for his outstanding customer service. I was very impressed with his followed up with me on the availability of a specific unit. Thank you Darrell for making it easy to do business with Public Storage. Kindly Donna
Derrell was polite and helpful.
Great safe, clean and convenient. Derell was very knowledgeable and helpful.
Easy building access and location. Great customer service.
Darrell does a great job with customer service and was very helpful.
Great!!
Oustanding service today. It was a gloomy day but they were able to put a smile on my face when desperately needed. Got me the unit I needed and was in and out in under 20 minutes.
Derrell is an excellent property manager very courteous polite understanding and needs a raise.
My experience with Public Storage was outstanding. All members of the staff were professional and courteous. They were quickly able to address my moving needs and find a quick solution. Nikki was especially helpful.
good people, clean storage units, great experience.
My experience with Sara Hooker (Public Storage facility on Rosewood Drive, Cola. SC.) is that she is very professional very in dealing with the public clientele. She is courteous and has demonstrated a very high level of knowledge concerning her job requirements. Also Ms. Shakita Roland (employee at able referenced location) has demonstrated a very courteous disposition in dealing with clientele. She also has exhibited a high degree of in carrying out job responsibilities. Both of these employees are exemplary of the definition of professionals.
Sarah is awesome and makes renting a unit a dream!
Quick and easy to get a unit here, price for a 10x10 cheapest than non climate controlled units elsewhere
Excellent Service.Sarah is great to deal with. Condition inside of the units and the Facility in General is super clean. I highly recommend this Place!
Very clean facilities and great costumer service. Call and ask for Sarah, she's very sweet and very helpful!
Sarah is great to deal with. Condition inside of the units is always clean. Today was the second unit I rented there. Employee is great! Corporate policy does not allow any special deals for current customers, even if they rent an additional unit. For example, the move in special does not apply to existing customers, yet the admin fee is charged with each new unit. Corporate needs to step up and not be so greedy to loyal customers...
I go to USC and I rented a unit with a friend and its great. All thanks to Jammie Town.
Terrible. The company seems fine and the online UI is convenient and easy to use, but man were the employees at this location difficult to deal with. Make sure and call about price quotes, as well. I was...umm...mislead, we'll say.
Clean facility with friendly and helpful staff.