First time dealing with storage units & I ended up getting the wrong size unit and Brittany (I believe that's her name) was awesome and very understanding and helpful. I highly recommend!
Although I am not renting a storage unit at this location, Brittany was very knowledgeable today I needed to see a unit. She showed me and gave me any information that would be useful to me when I get ready to pick the unit I will need. She was very nice And attentive thank you Brittany We need more people like you working.
I had an amazing experience with Ms Sha’Cola, the lovely lady working for your company! She walked us through a couple different units.. even with myself feeling like I was holding her up with time closing in on almost closing time.. she NEVER made me feel as such. I ran into another employee that was also there prior to us arriving.. and her also, made sure to make me feel comfortable in my position.. no one could ask for more.. keep us posted is all 🤣😊😊 literally appreciate their love
I had the pleasure of checking in at the Public Storage on Savannah Hwy on yesterday 4/26/2025. The young lady who name began with an S was very pleasant. She didn’t even knew me but spoke some encouraging words into my life and I needed them. She was wonderful and amazing a rare jewel these days. Thank you for such a wonderful experience.
When I went to Public Storage, I interacted with Sha'Cola and she was great! She was very knowledgeable and had all the answers I needed, making the signup process quick and easy. So thankful for her, and the easy experience.
Ever since they bought out the previous company, they raised our prices (BOTH of our units, by almost $60 a month). Thank God we found a home so we didn't have to pay that extravagant price more than a month. We had been there for almost 3 years, so much better when the previous owners were there. They helped us when needed, they actually cared about us, instead of sending us a text wanting money every month. $60 upcharge for both units is absolutely INSANE. they didn't keep up the property so what is the money going to?! There was absolutely no reason to raise it THAT much on both units. I would suggest going somewhere else. My fiance got a text letting him know about the price increase, I didn't.... So when I had to pay $250 instead of $200 last month, I was pretty upset. The unit in his name went from $150 to $210. They need to figure out how to cut cost in other places instead of requiring their customers to cover it all... Or they won't have very many customers left sooner than later. Go anywhere else other than here. Right down the road there is another storage place, I can't remember the name but Kim is the manager and she is FANTASTIC. one of the best people we've worked with since moving to Beaufort.
Excellent staff. Answered all my questions. Very Professional.
Exceptional customer service
I am thankful for your extra effort in staying late to assist with my unit and ensuring that everything was in place for me; your help is greatly appreciated.Brittany
Excellent customer service and a very clean property. Thank you for your extensive knowledge of packaging items.Thanks Brittany
The lady's are very helpful and they have great customer service skills
Thanks Brittany for helping helping me with my online payment
Brittany thank you for walking me through the e rental process
I love this location very very good service Brittany was very helpful
Public Storage is hand down the best ‼️I couldn’t believe how easy was to rent by online .Brittany was super helpful and friendly. Thanks Brittany for making this experience great, and walking me through the steps.
Brittany did an awesome job with assisting me with the perfect storage i need . She was very detail in explaining everything thing great customer service .
Thank you for all your help with my unit Brittany
Thank Brittany for your help
Brittany was very helpful she answered all my questions!Very good service
Brittany Ford has such great amazing customer service, she loves what she does and that’s making sure her customers are satisfied.. Thank you Brittany for wonderful service .. Ask for Brittany