Simple,easy instructions plus the facilities are nice & clean.
I don’t usually write reviews, but I felt compelled to share my experience with Public Storage because of how much peace of mind they gave me during a stressful time in my life. When I first needed a storage unit, I was overwhelmed—downsizing, moving, and trying to figure out where to put years of memories. Walking into Public Storage, I immediately felt welcomed. The staff didn’t just treat me like another customer; they treated me like a neighbor who needed help.
The manager Joseph took time to listen, walked me through the options, and made sure I chose the unit that fit my budget and needs. It wasn’t about pushing the biggest unit or upselling—it was about making sure I felt secure. I can’t tell you how much that meant. With the death of my late husband, things have just felt so rushed and unorganized, not to mention an extremely expensive process. Public Storage has given me peace of mind with this whole process.
Every visit, I’ve felt that same sense of safety and respect. The property is always clean and well-lit, and I never once worried about my belongings. It honestly felt like I wasn’t just storing boxes, but storing pieces of my life—things that mean something to me. Knowing my husband's belongings are being cared for gave me one less thing to lose sleep over.
Public Storage became more than just a facility; it was a place of reassurance during a season of transition and sudden changes. And that’s why I’m grateful—not just for the storage unit, but for the kindness, the professionalism, and the way they treated me when I really needed it. Thank the Lord above for Joseph and his incredible team. I can not recommend enough this location of staff!
Reviewed the wrong location first. Fantastic customer service from Taylor. She answered all of my questions thoroughly and was very helpful and friendly.
Taylor was very kind and knowledgeable. She provided an Exceptional customer service experience.
The girls in the office are super organized and nice. We ended up moving 3 storage units over to Pearman Dairy Storage and we couldn't be happier. We even got our units close together with easy access. We love it here!
I had a great experience getting my unit setup. Niki stayed a little after and was super helpful walking me through all the steps. Great customer service!
Niki was extremely kind and walked me through the process of renting. I highly recommend working with her!
TJ did an awesome job, assuring my mother, Wanda. He was a big help throughout the entire process! Store ease kept my mother’s stuff, safe and secure. They are the best! When you need help, be sure to ask for TJ!
I was lucky enough to have Brittany walk me through the process of renting my storage space!
She is very patient with kind. Wonderful to deal with! Thanks so much!
Access was always super easy and direct, unit perfectly suited my needs, pricing was definitely a little high but still quite reasonable for the level of tech and access. Very easy to share access for help moving in/out and picking things up as needed. When it came time to move out, I had a wonderful experience with Bailee; after a long day of making calls and dealing with pains everywhere, I was on and off the phone and moved out in less than 3 minutes, absolutely made my day
Brittney was pleasant & sweet. Very professional.
It was really easy and Jalen was a great help
Very professional and helpful getting all move in documents completed
Jalen was very helpful and walked me through the documents and set up on app.I do have a concern though. Why are the gates open during the day? Gates should be locked so only people with access codes can enter the gates. That’s why I am giving a four star review. I was a little discussed with the unit though. There was trash in there and a bunch of rat poop in the unit. I had to sweep it out before we can load anything into it.
Baylee was very easy to talk to and very helpful