Public Storage Self-Storage Units at 205 E West Pkwy, Anderson, SC

Melisa was the best! She was very helpful assisting me with my unit that hadn’t been open in years.

This is an updated review: My previous review noted that there appeared to be a couple of guys living in one of the storage units near mine. I made this part of my review. This review was read by someone at Public Storage and a couple of days later the District Manager for my Public Storage facility called and left a message that he was sorry for my experience and that they would investigate. I returned the call and left a message with the additional details that he requested. Later that week I went to the storage facility and saw a mattress and some other items from the guys I thought were living in a unit in the dumpster. It appears that my concerns were investigated, corrected and resolved. I therefore commend them taking my concern seriously. For this reason I have raised my review from 3 stars to 5 stars. Other than the occasional problem unlocking the gate access gate with my phone (you can key in a code if this happens) I am very happy with Public Storage and would highly recommend this facility for storage.

Melissa has been absolutely amazing! From day one, she took the time to really understand our needs and helped us find the perfect storage unit. Her professionalism and friendly attitude make every visit a pleasant experience. She’s always welcoming and goes above and beyond to ensure everything is just right. Couldn’t ask for better service—thank you, Melissa!

Was very helpful. Answered all my questions and walked me down to the unit to let me see the space. The units are well kept and the facility is clean.

Melissa was super helpful. Helped my mother in law get in a unit. Very quick, super helpful and nice lady. Ask for her if you go!!

This place is dirty. I dont feel like my stuff is safe here there office is gone through and there celling tiles are falling out water leaking from the celling the bathroom is locked there punch key pad doesn't work out front. And people are stealing people's stuff here not to mention no security.

It appears at least that there is a what I assume to be an unhoused individual living in one of the units

Facility is clean. Easy access

Storage unit location is great and very safe. Jalen was prompt with coordinating my move in and made it very easy. Thank you

Don’t like that there isn’t a staff running the place in person. And the access hours are inconsistent. There are a lot of people that go in and out of the units with shopping carts and seem to have access to the units that they’re living in at all hours of the night. And the people that live in those units offer help hoping to get paid. Makes me extremely uncomfortable. There are people walking their dogs there like it’s a dog park. Don’t understand why there is a gate if it always stays open. we pulled up a few minutes before 11pm our access to the unit was cut off to unload our belongings after being told we had access till midnight.

Don’t store anything with this company. They ruined all of my family heirlooms , paintings and from my late mother’s home. Gone forever and all they offered was $2000 insurance check . A few years ago we had a cold weather event and this place let temp get down to freezing during a power outage . So all the pipes froze and sprinklers filled the building . No generator for backup power . Asleep at the wheel . And no one onsite . I put this stuff in there to be safe secure and cared for until i could move it out of state and now it’s all lost . Do not use this company

They were very professional and answered my email immediately, also very polite on the phone, Bailee was wonderful and very helpful

Bailey was my representative today and she was very helpful and she also was very kind and patient and that’s a plus so thank you and head off to Bailey

Bailee was great and super helpful!! Highly recommend!

We loved storage ease while we needed it! The convenience of being able to go come and go was perfect! Bailee was great when it came to any questions that I had!

Brittney was excellent. She helped me with a maintenance issue. She was timely in response and kept me informed throughout the process.