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Address

6525 N Lombard Street
Portland, OR 97203

Phone

503-715-2681

503-715-2681

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 5:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

503-715-2681

503-715-2681

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 5:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 42/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/stairs
    $ 42/mo $56
    Online only price
    $1 first month rent

    No Obligation

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    5'x6'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    Small 5'x6'
    • Upstairs/stairs
    $ 48/mo $64
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x6'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    Small 5'x6'
    • Inside unit
    • 1st Floor
    $ 61/mo $82
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 77/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/stairs
    $ 77/mo $103
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 154/mo
    Online only price
    $1 first month rent
    Medium 10'x12'
    • Inside unit
    • 1st Floor
    $ 154/mo $205
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 155/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 155/mo $206
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 159/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 159/mo $212
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 162/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 162/mo $216
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 182/mo
    Online only price
    $1 first month rent
    Parking 10'x30'
    • Uncovered parking
    $ 182/mo $242
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 202/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 202/mo $269
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x20'
    Online only price
    $ 203/mo
    Online only price
    Large 8'x20'
    • Outside unit
    • Drive-up access
    $ 203/mo $270
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x24'
    Online only price
    $ 254/mo
    Online only price
    2nd Month Free
    Large 10'x24'
    • Outside unit
    • Drive-up access
    $ 254/mo $339
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 301/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 301/mo $402
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Portsmouth Storage Units in North Portland

Portsmouth Public Storage gives North Portland customers a variety of choices when it comes to finding extra self storage space.
A short drive from Columbia Boulevard, I-5, U.S. Highway 30 or Highway 99E makes this a convenient self storage facility for customers throughout northwest Multnomah County.
Right near the intersection of Westanna Avenue and Lombard Street, this property features different sizes of indoor storage units and outdoor storage units, along with spaces for vehicle storage, boat storage and RV storage.
Less than two miles north from the University of Portland, UP students and staff can use a 5x10 storage unit to hold on to a few boxes or small furniture from a dorm room, classroom or campus-area apartment in University Park. It's also a great place to park bikes any time of the year.
St. Johns residents can use the space inside a 10x15 storage unit to hold on to a desk, office chair and bookcase when it's time to turn a home office into a kids' bedroom, while a 10x30 storage unit offers plenty of storage space for homeowners in Northgate Park who need to pack up the whole house before a major remodel.
A popular neighborhood for students, young professionals and families alike, Portsmouth offers easy access in and out of Portland along with a bit of breathing room outside of the hustle and bustle of downtown.
For folks moving in, moving out or just moving some stuff around in Portsmouth, this Public Storage is ready to help with cheap storage units year after year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 366)

October 1, 2023
Google Public Storage jason jason1988
Letting everybody know that the fire sprinkler system don't work I would not store your stuff unless your stuff but there was a fire there would be no sprinkler system to put it out these people don't care about your stuff and they have rats
September 30, 2023
Google Public Storage Bighung Donger
Swift and friendly same day service!
September 30, 2023
Google Public Storage Molly Strohl
September 30, 2023
Google Public Storage Terry K
Friendly helpful staff! Beware that rent may/will likely go up significantly after the first 30 days. Make sure to say “hi” to the friendly and interactive office window cat!
August 31, 2023
Google Public Storage Valencya Valdez
August 31, 2023
Google Public Storage Brandi DeLaVega
The gentleman who helped me get all set up was awesome! He went over everything thoroughly and was funny and kind, to boot!
August 26, 2023
Google Public Storage M. White
Great service!!!!
August 26, 2023
Google Public Storage Mary
Best customer service
August 25, 2023
Google Public Storage Claressa Tracy-Manning
Jesse was wonderful! I had an appointment for 4:30 and I showed up at 3:30 because I had a time crunch with work and he handled it beautifully including my 10 year old that is made of questions and never sat still. He was very sweet and helpful. 10 out of 10 would recommend!
August 24, 2023
Google Public Storage James Brown
Jesse was amazing!!!!! Such a friendly dude and answered all of our questions. I highly recommend this location, seems very safe and the customer service is top notch.
August 21, 2023
Google Public Storage Krystal Stockam
August 5, 2023
Google Public Storage Emma Hippler
Jesse was kind and provided great service!
August 5, 2023
Google Public Storage rachael clingan
July 22, 2023
Google Public Storage Jill McGeorge
Jesse is lovely to work with! Kind and attentive.
July 14, 2023
Google Public Storage Russell Fassio
Stored our stuff here for 1.5 years. No issues with security. They just close at 6 pm on weekdays and 5 pm on weekends so if you need access to your stuff after those hours you'll have issues. Other than that no complaints
June 29, 2023
Google Public Storage terence streeter sr
Very good experience with public storage in north Portland,st.johns, looking forward to a great relationship, very good customer service.
June 23, 2023
Google Public Storage Scott Silva
Excellent service! Jesse was great!
May 5, 2023
Google Public Storage Tyler Santos
Great service
May 5, 2023
Google Public Storage Grace Lansberry
May 2, 2023
Google Public Storage Ysabella Reyes
April 30, 2023
Google Public Storage Melanie Speidel
Great place to buy units
April 1, 2023
Google Public Storage whitnee goode
1st, they charged me for a drive up unit that I can't drive up to. It is literally blocked by a pole, even though it says vehicle acess on all the maps. We are now in a difficult situation bc we have to move today and we reserved this over 2 weeks in advance. 2nd, they said we could have a much smaller unit for almost $100 more. We opted for a smaller, more expensive unit bc we didn't have time. The unit was disgusting and covered in mold. Hfs this is creating a MAJOR hassle for us on move-day. These folks are crooks. Stay away.
March 31, 2023
Google Public Storage Hollie Christenson
helpful + friendly staff!
March 17, 2023
Google Public Storage Chuck Minarsich
March 16, 2023
Google Public Storage Cody Einboden
March 13, 2023
Google Public Storage John Hawkins Gordon
Thumbs up! Clean and convenient. I think the whole place is on one story so all the spaces are easily accessible. And Jesse, the manager, is really helpful, friendly and cool.
March 13, 2023
Google Public Storage Joe FitzPatrick
Update: been storing here for the past 6 months - so far so good, no issues that weren't immediately addressed. Thanks Jesse!
February 28, 2023
Google Public Storage Ryan Wilson
Jesse is one of the kindest gentleman I have worked with. Storage was great!
February 24, 2023
Google Public Storage Joanna Schwartz
Great service very convenient
February 20, 2023
Google Public Storage James Brown
February 15, 2023
Google Public Storage Allee Blanton
February 5, 2023
Google Public Storage pablo “Pobz” juarez
Jesse was great!
February 4, 2023
Google Public Storage Christine Nair
Jesse is an outstanding manager! The facility is clean and well lit and always feels very safe and secure when I’m there. If you need storage in North Portland, I highly recommend you go see Jesse at Public Storage!
February 3, 2023
Google Public Storage Cindi S
Jesse was very informative polite respectful and helpful great customer service
February 2, 2023
Google Public Storage Gary Paquin
Thank you Jesse for the great friendly service!
January 28, 2023
Google Public Storage Yvonne Rodriguez
Fast, friendly service good prices
January 27, 2023
Google Public Storage Megan Dunning
January 27, 2023
Google Public Storage Karen Collins
Quick access, good experience and excellent customer service.
January 23, 2023
Google Public Storage Elizabeth Warner Lamback
Jesse was so polite and helped us find exactly what we needed for a great deal.
January 23, 2023
Google Public Storage Morgan Weber
Jesse is so kind and helpful!
January 8, 2023
Google Public Storage Carly Percell
January 6, 2023
Google Public Storage J C
December 31, 2022
Google Public Storage Jonah Jensen
December 2, 2022
Google Public Storage Tyrell
Amazing service
November 25, 2022
Google Public Storage Mike S.
Five stars for the bestest boi guard shack cat, whose name we don't know but we call him VIK (short for Very Important Kitty).
November 12, 2022
Google Public Storage Ryan Fleming
Good experience all around, no issues at all.
November 11, 2022
Google Public Storage Timbre Salley
Jesse in the office was both professional and down to earth. Super easy to set up an outdoor storage spot and really reasonably priced too.
November 5, 2022
Google Public Storage Davis Bergstrom
Jesse was very friendly! Reasonably priced! Thanks for the help Jesse!
November 4, 2022
Google Public Storage mrblond750
Jesse is amazing! Would come back again and again.
November 3, 2022
Google Public Storage Cindy Santer
Good customer service
October 31, 2022
Google Public Storage Jason Lopez
Jesse was informative and helpful. Reminded me of my vacate date.
October 29, 2022
Google Public Storage BadWolf GotWeen
October 27, 2022
Google Public Storage Tessa May
October 27, 2022
Google Public Storage Justin Montgomery
October 23, 2022
Google Public Storage Lee Barrow
Jesse was amazing! The location itself was lackluster. Can’t enter after 5 or 6. No lights in unit, literally can’t see anything inside the unit. Can’t return bolt lock for partial refund.
October 22, 2022
Google Public Storage Nathan Wallace
Great place to sore stuff.
October 13, 2022
Google Public Storage Ian Nesbit
Clean, safe, good customer service.
October 10, 2022
Google Public Storage Daniel Potter
October 9, 2022
Google Public Storage Erin Atkinson
Super great experience. This was our first time and everything was made east thanks to Jesse!! So hilarious and gave us an extremely informative run down of how everything works. Honestly turned our whole day around for the better.
October 8, 2022
Google Public Storage Bradlee Kitchen
Great service jesse!!
October 4, 2022
Google Public Storage Garrett (James)
September 30, 2022
Google Public Storage Austin Dela Cruz
Storage unit was nice and my belongings were safe
September 29, 2022
Google Public Storage Ian Schroff
Jesse was absolutely amazing. Great property manager - kind, friendly, and prompt. The unit didn’t have an escalator and was on the second floor but the unit was clean and the place was quiet
September 12, 2022
Google Public Storage Emily Hooper (emilysface)
Jesse was very helpful
September 5, 2022
Google Public Storage Brad Bean
Jessy was very informative and great to work with
September 2, 2022
Google Public Storage Alessandro Battisti
Jesse was great very friendly and helpful
August 29, 2022
Google Public Storage Mikolaj Gutierrez
Move in was easy no elevators so heavy items may be difficult to take to upper floors.
August 27, 2022
Google Public Storage Stacia Espinoza
August 17, 2022
Google Public Storage Mike Estee
No return phone calls, no manager on site. When I went to check out the unit I reserved online, it was not as described. No refund for "admin fee". Lots of extra little charges like mandatory "insurance" and a lock you don't need. Stay away.
August 11, 2022
Google Public Storage Richard Scott
Jeremy made a stressful chore like getting a storage unit super easy and friendly. Thanks!
July 16, 2022
Google Public Storage DeKoda Virnig
Wouldn't let me rent a unit even though my ID was an identification card but it wasn't a real ID with the star the only reason why they wouldn't rent out to me was the star that's the only thing that makes it a real ID meaning for the airport or trying to cross the border it can be still used as a identification card for state and business use and it says it on the back
July 12, 2022
Google Public Storage Samantha Pelton
Jeremy was very helpful in finding us the right unit!
July 10, 2022
Google Public Storage Noa H
Very friendly service, easy to communicate with. It was nice that we moved our stuff out before they started pressure washing the outside as they said our stuff might get wet. They gave us about a month of notice tho so as long as you’re in the area it was great! Overall woukd store stuff here again
July 10, 2022
Google Public Storage Owen Bryant
Good service and true to their word
July 1, 2022
Google Public Storage Crystal Tomlin
June 30, 2022
Google Public Storage Thomas Primosch
This place is good, people at the desk are professional. Had a good experience using them.
June 23, 2022
Google Public Storage Elise Boutelle
June 22, 2022
Google Public Storage Richard W. Brooks (Cookieman)
June 19, 2022
Google Public Storage James V
Great experience getting rental set up, and professional, friendly staff.
June 18, 2022
Google Public Storage Shawn Wissenback
I live in a studio so having this extra space really helped. I definitely recommend them for your storage needs.
June 13, 2022
Google Public Storage Katherine Maeve
Had to have a friend move my stuff while I was out of state. It just took a phonecall to get everything sorted out. Great customer service.
June 9, 2022
Google Public Storage Rebecca Wilson
Jesse saved the day! I had a mix up with my movers and had to change reservations, and Jesse was able to get everything figured out in just a few minutes. Very, very thankful.
June 9, 2022
Google Public Storage Brandon Wilson
Rented a 10x12 unit. Measured it, in front of the manager, it’s 6x14. Manager says “this is our 10x12 unit”. Paying for 120 SF, getting 84 sf. That’s a 30% difference. They refuse to even acknowledge the difference, much less give the size listed or lower the cost.
June 6, 2022
Google Public Storage Angie Gardner
June 6, 2022
Google Public Storage Michael Pickrel
June 3, 2022
Google Public Storage Noel Musgnung
Jesse was considerate and helpful. Unit was perfect and the gates and facilities were in good condition.
May 23, 2022
Google Public Storage Kelsey Larson
May 22, 2022
Google Public Storage Ted Hurliman
Excellent service all around! Easy in, easy out, and secure in between! Thanks!
May 19, 2022
Google Public Storage Hannah T
May 19, 2022
Google Public Storage Tara Moore
May 11, 2022
Google Public Storage Marie delaNux
Run down, not a very secure location, $96 definitely is not worth the space or the location of the fact that it is in an unsafe area. Paid our monthly rate and ended up going to a small family run storage facility 5 minutes away from us and so glad we did. The new place we are at is safe, very very accessible, way better value and the nicest family that runs it! So glad Public storage was so horrible that it made us look elsewhere cause we never would have found the wonderful storage facility we are at. Keep the $96 even though we only stayed 4 days into the month, your company worth 55.8 billion obviously needs the money more than us!!!!! I suggest if you are looking for a storage unit, look into the smaller, family run companies, they are usually looked past but are cleaner, safer and what we learned, cheaper. And with nicer people. For gods sake, the guy at the office for the Public storage we were at was miserable there from the conversation he had with my fiancée. Very telling as to how the company is.
May 9, 2022
Google Public Storage Sam Franer
May 6, 2022
Google Public Storage melissa yates
May 6, 2022
Google Public Storage J N
May 2, 2022
Google Public Storage Tyrone Obamaniqua
May 1, 2022
Google Public Storage Raymond Easley
April 30, 2022
Google Public Storage Benjamin Kalin
Jesse was extremely helpful and made this abetter experience than I thought it'd be!!
April 30, 2022
Google Public Storage John Morrison
April 30, 2022
Google Public Storage Victor Levine
Excellent customer service. Great service I’ll definitely use again. Thanks PS
April 29, 2022
Google Public Storage Kalli McDade
April 23, 2022
Google Public Storage joseph fahey
April 15, 2022
Google Public Storage rick johnston
The space was convenient and clean. The staff was extremely helpful.
April 15, 2022
Google Public Storage Sherry Ruff
April 4, 2022
Google Public Storage C Bhdi
Jesse was very helpful and very professional.
April 4, 2022
Google Public Storage Julia Nelson
Jesse was super helpful thank u!
March 31, 2022
Google Public Storage Sea Mason
March 3, 2022
Google Public Storage Jack Thayer
Incredibly helpful! Clean and easy to access. Jesse at the desk was incredibly friendly and accommodating for all of my needs. Thank you!
February 21, 2022
Google Public Storage miriam perez
jesse was great!
February 14, 2022
Google Public Storage Jason Axtman
February 11, 2022
Google Public Storage Chelsea Carranza
February 4, 2022
Google Public Storage Edward Ewert
January 31, 2022
Google Public Storage Doug Merritt
January 20, 2022
Google Public Storage Reuel Attwood
Jesse was very friendly while still remaining professional.
January 7, 2022
Google Public Storage Calvin Jennings
Great service, great rates. Jesse is a national treasure.
January 6, 2022
Google Public Storage Tom Cross
Rented unit online. Arrived to find my unit on second floor. Old freight elevator broken and was told it was not going to be fixed. OK, replaced it with ground floor unit (D25). This unit had a broken light fixture and is very dark requiring a head lamp to see. "Nope, we're not going to fix it." Then they replaced the doors. New door hits the beam not allowing it to open wide enough to get furniture out. Onsite manager (Jesse) told me they will not do anything about it insisting there is enough room and reiterated they would not fix the broken light fixture. This is customer service? Simply refusing to repair a $5 light fixture (it's not the bulb) is, to me, the ultimate f@#$ you. I was told by Jesse (in so many words): "We've got your stuff AND your debit card so...." Last time this company gets any of my future business. Advice - use a credit card so you can dispute charges as this company, as represented by Jesse, doesn't give a s@#t about you, your stuff or any problems you with the facility. Oh, and they increased the rent $40/month to pay for the new doors but the won't fix a stupid light fixture.
December 23, 2021
Google Public Storage Jennifer Phillips (Jenny Lynn, Fufu)
Have been using this place with a few different units for a few years now and love it. The manager Jesse is amazing and very helpful.
November 11, 2021
Public Storage Adam Clardy-O'Neal
How much does RV storage cost?
November 11, 2021
Google Public Storage Guy Mann
The rats got to it all. I can’t get the image of the little rat bodies scattered throughout the unit.
August 31, 2021
Google Public Storage Mikah Lewis (Phykho Blxxd AkA Ladii B)
August 29, 2021
Google Public Storage Andreas S
Jaboc was very professional and helpful. He made the process easy! Thank you.
August 24, 2021
Google Public Storage Alexzandra Mills (Allie)
August 21, 2021
Google Public Storage Nathan Hagstrom
The man at the front was very helpful!
July 6, 2021
Google Public Storage Bre Sebert
UPDATED REVIEW: RAT IN UNIT. DESTROYED MANY OF THE ITEMS. I contacted management multiple times before they put bait in unit. Upon move out request I was told to have my unit empty. I emptied unit by move out date and was later charged an entire extra month without warning because management had given inaccurate move out steps. I've used units before and never had to go beyond just emptying the unit. Tried contacting manager about issue and was told I'd have to accept charges and maybe receive a refund. Complete waste of money and would've saved money by buying everything new instead of storing. ORIGINAL REVIEW: So this review is written after having used this location for a couple months now. My biggest complaint about the spot was the difficulty in getting my unit. I signed up with the impression that everything could be done virtually. By the time I realized I couldn't just sign up, pay, etc. Online, I was in enough need of the unit that I had to go into the office in person. The only other complaints I have are that the unit doesn't actually have light inside (there's a switch but like 20ft up, no bulb and that the homeless camp just outside the location makes me feel slightly uneasy about going to my unit. I'm definitely more comfortable with my partner there or dogs in the car with me. The pros though are pretty great... My unit is big both in the square footage and height. I'm able to put my 2 bedroom house in there with plenty of room to spare. After downloading the app, I'm able to open the gate without leaving my car. In terms of hours, they're pretty generous despite not being 24 hours. I haven't had an issue with my autopay or accessing the unit at this point.
June 5, 2021
Google Public Storage Ivan Martinez Tovar
Easy to sign up , friendly manager.. feel secure all the time, and recently improve their doors.
May 24, 2021
Google Public Storage Hope Adams
May 17, 2021
Google Public Storage Cisco dock
This storage is awesome. Jesse is a GREAT employee. I love it because he is perfectional. If you need storage do Public Storage.🤠
May 13, 2021
Google Public Storage Dent de Lion
Jesse is fantastic! His presence and assistance with reserving our lot is *greatly* appreciated. He was kind, considerate, and got the job done quickly and efficiently. I am *very* impressed and happy with the service at this location.
May 6, 2021
Google Public Storage Michelle Gilbertson
May 1, 2021
Google Public Storage Sam B
These folks are great, especially Jesse!
April 30, 2021
Google Public Storage Randy Thomas
Lovely service. Jessie went out of his way to make it happen for us. And then when plans changed, they again went out of there way to help and refund our money. Wow. Thank you team Jessie!
April 20, 2021
Google Public Storage Maxx Webster
I love the $1 first month price even though the reality of it is with all the add ons it ends up $59 but it is still a bargain for a 9'x 25' space ... Being able to do it all online, book it, pay for it, get the access codes, etc. Is a great feature .. however the biggest complaint I have is the gate hours, having to be off lot by 6pm during the week, 5pm on the weekends really makes it hard for the 8-4 worker , by the time I get home from work, deal with the other half , kids I'm lucky if I can get to the storage by 5:30pm, like I said not very convenient ... And yes the gates are open at 6am but really how many people are up at that time headed for a storage unit ... I would rather see the gates be open from 8am - 8pm which would give us working stuffs a bit more room at the end of the day IMO
April 15, 2021
Google Public Storage Walter Tarrats
Rented a truck it was nice
April 10, 2021
Google Public Storage Dan Hunt
The location is decent. The management is decent as well. But the gates are only open from 6 or 7a.m. - 5 or 6p.m. , outside of those hours your property is inaccessible. And they have an on-site manager too. That is my main issue with this plate. Employees are friendly and accommodating. Also the prices are competitive, but keep an eye on the 6 month mark, they will jack up your price. So have a good plan so that you can avoid those additional charges. One more HUGE POSITIVE because the keypad for entry has to be accessed outside your vehicle, you can now open the gate via bluetooth and the app. GREAT FEATURE...... Ok. So i have to edit this post.. I went into my unit the other day and there was a monster RAT running on my belongings. So thats gonna affect the grade that I give them.
March 31, 2021
Google Public Storage Jill Marble
Why the elevator is STILL not fixed years after it originally broke is beyond me. I would like to take all my stuff out, but having to carry things down the stairs has kept me from doing so. I pay enough, this should have been fixed by now.
March 14, 2021
Google Public Storage Meghan Beaudoin
Homeless camps all around the building. Trash all over. It's gross. I don't feel safe there.
March 1, 2021
Google Public Storage Larry Smith
February 19, 2021
Google Public Storage Noah Haskett
January 29, 2021
Google Public Storage Dell Boling
Great people that work there
January 20, 2021
Google Public Storage Candy Cotton - Brooks (BUG)
The Rent Is Kinda Expensive Every Month. Yes, They advertise only a $1.00 a Month, But What They Don't Tell You Is After 90 days, It's No longer a Dollar The Price goes Back Up to the normal Rate. And most of the time they hardly have anything available.
January 11, 2021
Google Public Storage Mary Bostrom
It is well lit, easy access to unit, trouble with elevàtor made me burn off some extra calories, always a plus.
December 31, 2020
Google Public Storage Amber Frey
Great prices
December 27, 2020
Google Public Storage Demetrios Garifalakis
I tried to rent a storage ther but the hours you can only get into your unit 7am. _5pm If sumbody could deal with those hours you could have it
November 4, 2020
Google Public Storage revolutions Bookshop
PLACE IS SHADY. Rented a 5X10 space at a reasonable price. Paid for a month. I wasn't too sure if I would need the space for more than a month and when the manager called me a week later-- I hadn't moved anything in yet--told him as much. He said to just let him know for certain a few days before the month was done, and my lease will be cancelled. Fast forward a few weeks--I realized I would use the space after all and tried calling them a week before the end of the month, but could not get through to anyone. (Shady part 1: when you call "Public Storage" they make you put in your account info to be patched through to a representative; when I did this they said I did not have an account. When I finally talked to an operator, she said my Public Storage DID NOT EXIST in her database, even though I gave her the exact address.) I went by the Office of this Public Storage a few times, but the door was locked and no rep was present. (Granted, it is Covid times...) Finally, 3 days before the end of my lease I go by and the manager is finally there, so I tell him I am keeping the space. Turns out it is already rented and occupied! Then, he offers me a smaller space, for double the price! No apologies for breaking my lease. No offerings to help me find another space at a similar rate. Total waste of time and money. Very dissapointing.
November 1, 2020
Google Public Storage Raymond Loretto
First-time user received delightful customer service from Lynn, and rented a 10 x 10 unit in a jiffy. The grounds are clean, secure and well-maintained, the units are as well. The peace of mind is priceless, and payments are easy and well-explained. You can't go wrong if you need to store here.
October 24, 2020
Google Public Storage Laura Strode
We rented two storage units here. One very large and another small one. Both had easy access. The large one held the contents of a large studio and the other held my mother-in-law's personal items which included very fragile pieces. We recently moved everything to a permanent location and all items were in good shape. Nothing missing or broken. I would recommend this facility to anyone needing temporary storage.
October 10, 2020
Google Public Storage Warner Knickrehm
Very helpful and patient
September 19, 2020
Google Public Storage Kelly Newman
The ladies who work here were very helpful with finding us the right unit and deal for our timeline. They got us right in and we didn’t feel like they were trying to up sell us or anything. The unit is perfect for our needs :) Thank you!!
September 14, 2020
Google Public Storage seashell m
Its ok
September 7, 2020
Google Public Storage kennys play list
September 5, 2020
Google Public Storage Logan Desoto
The property manager Lori here is great! She is super friendly and a ton of help if you have any issues!
September 3, 2020
Google Public Storage Steven Kugler
With one phone call and a appointment that same day I was into storage. Lori was very helpful with excellent customer service. She took the time to walk to my future unit explaining all details along the way. I totally recommend public storage and a loud standing room only shout out for Lori! Thank you
August 15, 2020
Google Public Storage Pam Benson
Started out good for my mom. Then someone was able to break in and ransack her stuff! No security. Poor management!
August 8, 2020
Google Public Storage Andrew Gonzalez
July 26, 2020
Google Public Storage K K
So far, my experience has been great! Lori was very helpful and kind. Hopefully all goes well while my things are stored here. Update: I had a great experience with Pubic Storage. I moved my belongings out today. There were no issues. I appreciate the easy, short term, storage. Thank you Lori for being so helpful!
July 25, 2020
Google Public Storage Chas. Skinner
Smallest storage (5x10) - Twice as much as another that I rented before here in PBX. I only needed a 4x4. Sad and unfortunate - I would have stayed much longer.
July 10, 2020
Google Public Storage Ali
July 8, 2020
Google Public Storage Mercedes Flores
Lori was very pleasant and patient. She gave all the information I needed to in order to use the storage. So far I'm really satisfied with the service.
June 22, 2020
Google Public Storage Kevin Jordan
Great place to rent from, Monica is an awesome district manager who pays attention to your storage needs!!!
April 8, 2020
Google Public Storage Ryan Dickens
I have rented an rv spot here for several months. Employees are nice. However, my camper and five others (by my count) recently had items stolen from them (batteries, propane tanks etc). The place is fenced, barb wire and gated with limited hours, but theft is out of control.
March 17, 2020
Google Public Storage Miriam Badyrka
February 29, 2020
Google Public Storage Steven Bell
It’s a wonderful place to work with and store your valuables. Couldn’t be more pleased.
February 16, 2020
Google Public Storage susan kerseg
Omg. Just can’t say enough fantastic things about property manager Lori!!!! I drove up from NorCal with things to start of our move. My brother lives here in St John’s. This was our 3rd storage to check out and wish it would’ve been our first and saved us SO MUCH time!!! Lori asked all the right questions, knew what aprox size we needed, and just won us over with her fabulous customer service. We got the perfect storage with all amenities we required at a great price. HUGE load off thanks to Lori!!!
February 14, 2020
Google Public Storage Etienne Scott
Easy to sign up and thorough in all the details - I felt I was making a good choice for a storage provider. Lori was especially helpful and patient with all my questions - highly recommended!
February 9, 2020
Google Public Storage Howard Washington
Lori was very helpful , i like the tour we had. I appreciate her service!
January 16, 2020
Google Public Storage Chris
I had to come in here today to fill out some forms for a storage unit in another state, but the service here was so surprisingly warm and welcoming! The kind lady at the service counter explained everything, and greeted me with a smile and great energy. Completely unexpected as I've been to other competitor storage places (not naming names), and those have been underwhelming experiences. This place deserves all of the business because she made it so easy, was genuine, and hassle-free during an already stressful move!
January 6, 2020
Google Public Storage Marque Sierra
Great customer service and comfortability
December 30, 2019
Google Public Storage Joseph Tice
December 30, 2019
Google Public Storage Kristina Moody
December 27, 2019
Google Public Storage Cody Palmer
November 26, 2019
Google Public Storage Zach Phillips
Helpful staff. Close by. Easy rental. Available packing supplies.
November 14, 2019
Google Public Storage EDWARD PARHAM JR
My experiences with this public storage facility was very good. I had no problems what-so-ever. Lori was the person I dealt with when ever I was there, most of the time. She was very professional, and helpful all the time. I felt she was genuine and cared about her job, and the people she worked with. She is a good listener, and a very nice person to talk to. I feel she is a great access to the company. It was a pleasure working with her.
November 13, 2019
Google Public Storage Allen Wilson
My experience at public storage was the best on the planet I love this place! Treated me fair and was the best place that I ever experienced! Thank you so much Public Storage! From Global Green Tree Service!!!!
November 13, 2019
Google Public Storage Kevin O'Neill
I would imagine that almost all of the reviews on here are fake people created by Public Storage because this place is a nightmare. It's super shady and does not feel very secure. But then they also have the worst customer support you can possibly imagine. They just reject all claims and tell you sorry, even if you're being charged for something that is a mistake. I'm a brand new customer and was charged a late fee when I was supposed to be set up on auto-pay, and instead of fixing the problem (or listening), they just say, "Sorry. The system is telling me this." Horrible business.
November 11, 2019
Google Public Storage Sindy Westenfelt Bosch Easterly
October 26, 2019
Google Public Storage Shannon Wall
October 26, 2019
Google Public Storage Justine Pope
Lori and Desi were excellent as they arranged our move-in, super friendly and kind. Clean place and unit. Thank you!
October 26, 2019
Google Public Storage Kareen Leslie
October 26, 2019
Google Public Storage Emilie Junge
very cool, very efficient and clean storage units. We had a great experience moving in today (10/26/19) - customer service was super.
October 19, 2019
Google Public Storage Steve Hoy
Expensive but the people are great
October 19, 2019
Google Public Storage Josiah Payne
Lori is great, and customer service is always helpful!
September 23, 2019
Google Public Storage Andy 503
September 1, 2019
Google Public Storage K p
Staff members Lori and Desi were friendly and courteous. Put a reservation on a unit and was ready to be looked at this morning 🙂. Desi showed me the unit and I was pleased with it. I've had a unit there for years and needed another one. Yes, they did let me know I could transfer over to the other unit but I let Desi and Lori know time was the issue. Thank you Desi and Lori for your Great Customer Service today.👏👏👏 Kay
August 26, 2019
Google Public Storage Richard Erskine
This place is foul. The first manager was O.K. the new manager can't seem to do their job correctly. They charge extra for convenience, act like you shouldn't be there, and straight up deny you the decency of honest communication. If you fall one month behind on rent your unit will be sold. I paid on the 26th. My unit was put up for auction the very next month. Even after explaining that I just paid less than a month ago. Still your unit will be sold. No exceptions. I understand running a business but there is no reason to sell someone unit after one month of falling behind.
August 20, 2019
Google Public Storage Resha Stevenson
August 16, 2019
Google Public Storage Future Loizo
She was very nice to help me when I need it the most that was so difficult for me at this moment I really appreciated and thank so much may God keep lighted your way .
August 6, 2019
Google Public Storage Joshua Sako
August 5, 2019
Google Public Storage Samantha Rodriguez
We had the amazing experience today thanks to Lori who went above and beyond to help us and was nice we definitely recommend this location and her 😊😊
August 2, 2019
Google Public Storage Carmen Waltz
Just wanted to take a minute and leave a review for the public storage on N Lombard because I was so impressed with the level of customer service. Lori was so helpful and accommodating during the rental process. She took the time to make sure I had the right space for my needs and made the experience easy and straight forward. I also want to add that I feel like this is a safe and clean storage space and it’s clear that it’s being well maintained and looked after.
July 29, 2019
Google Public Storage Hannah Corcoran
Lori was terrific! She provided amazing customer service and worked with us to rent a unit. We originally reserved a 10 x 10 ft unit, but there was double booking (Public Storage policy) and the last one was taken by the time we arrived at our scheduled move in. Lori apologized profusely, explaining the policy and offered us a bigger unit at the same price! We're very happy with the unit, Lori, and the facility, although I wish there was more parking/room at the entrance outside the gate. There's 2-3 parking spaces and only room for 1 car or truck to line up at the gate, so you have to drive around the block until they enter/exit.
July 26, 2019
Google Public Storage Ricky Moisan
Very helpful Lori is a pleasure.
July 23, 2019
Google Public Storage Will McBain
Property Manager was very helpful through the entire process. Very satisfied and feel good about my decision to go with this facility.
July 21, 2019
Google Public Storage Amber Smith
Staff there is awesome! Thanks for all your help.!
July 6, 2019
Google Public Storage Rose M
Horrible place to rent a storage, dirty and the staff don't know what they're doing and are always out. The hours for storage is office hours.
July 6, 2019
Google Public Storage Mike Wells
Lori and Terri were fantastic and wonderful. They provided us a great customer experience...
June 27, 2019
Google Public Storage DIANNE LAKE
Lori was absolutely wonderful and helpful. We moved all our things on the hottest day of the year so far and they were so nice they gave me water they let me chill out in the office they were extremely helpful we arrived late and they stayed open for us and everything. Great customer service very helpful
June 22, 2019
Google Public Storage Kevin C
June 18, 2019
Public Storage Stephanie Wilhoite
If there is an ugly, mismatched car out front, don't bother going to the office because the kid is never there!
June 18, 2019
Google Public Storage Tom Ruble
This place sucks, they have had multiple breakins and never contacted the owners of the cars/RVs that got damaged and vandalized. The manager never called me back and the regional manager never called me back despite leaving over 10 messages.
June 9, 2019
Google Public Storage Kathy Kaiser
Went to pay my bill and Leri was very helpful. She was about to leave to check on one of the units but she came back in and took my payment. She did it in under 3 minutes. Great service and I didn't have to wait.
May 22, 2019
Google Public Storage Z
Awesome management
May 20, 2019
Google Public Storage Chris Hamilton
The best managers in the business this facility is clean and Alyssa was very helpful in finding the perfect size of unit her smile was infectious made my move awsome
April 28, 2019
Google Public Storage Google User
Jeremiah was polite and provided excellent service. The property was noticeably tidy for such a large property!
April 25, 2019
Google Public Storage Megan Norton
Mini was super helpful and supportive and helped me make the right decision when choosing a unit!
April 14, 2019
Google Public Storage Kali Tagomori-Lai
I am a college student that was in desperate need for a place to store my belongings during the summer! I found that this Public Storage was extremely close to my campus. I was helped by both Jeremiah and Mini. They found me a storage unit just in time. The first time that I went in, I was greeted and assisted by Mini. She was very helpful and informative, very straight to the point and made this stressful process less stressful! I feel reassured that my belongings will be safe and secured. Thank you so much to all the staff members.
March 22, 2019
Google Public Storage Nicky Wyatt
March 5, 2019
Google Public Storage merri jane Anderson
February 27, 2019
Google Public Storage Stephanie Wilhoite
I've never rented a storage unit before. I had a lot of questions that were answered kindly by the manager Jeremiah.
February 1, 2019
Google Public Storage Jeff Evanlee
Best priced units this side of the Colorado rockies and some of the most friendly and helpfull staff i have encountered.... Thank you again P-S staff especially miss Colorado...
January 11, 2019
Google Public Storage Ellen Kaiser
December 27, 2018
Google Public Storage Michael Salazar
The manager Tessa was so nice, and answered all my questions before I even asked them. She definitely made my day a lot easier!
December 10, 2018
Google Public Storage Brooks Account
November 5, 2018
Google Public Storage Ari W.
November 3, 2018
Google Public Storage John Parker
Really impressed with the Manager she was great, very sweet and nice lady i believe her name was Charidy? she has awesome customer service skills if you ever need a storage just ask for her and she will take care of you.
October 29, 2018
Google Public Storage Carl Thornton
Awesome facility. Jeramia (sp?) was great to work with.
September 20, 2018
Google Public Storage Eminent Bishop
I was really impressed with this locations cleanliness and the friendliness of Tessa, who was very patient with me even though I came unprepared but she helped me get everything set up and ready to go. I will definitely use this place again next time I am in Portland
September 10, 2018
Google Public Storage Kristin
August 13, 2018
Google Public Storage Lilliana Perez
Charity and Jeremiah are the team that helped me they made the process quick and painless, with laughs and possitive vibes. This location was the closest to home and has a wonderful staff, i will definately tell everyone i know about this place!
August 13, 2018
Google Public Storage Jewels Roster
the two people in the office where very pleasent, the lady made the move in quick and easy, and even helpped me find items to protect my belongings, i was having trouble with the elevator and the guy stepped in and helped us out. thanks you two for the outstanding customer service. you guys rock!
August 6, 2018
Google Public Storage Grayson Phillips
I had a poor experience here. There's only one dolly to help you move stuff and multiple people wanting to use it. The elevator is old and extremely hard to use. FYI - if you consider parking along the fence, there's a homeless encampment next to the cars. I was told it was Park at your own risk. It seemed like there was no effort or desire to pick up the broken glass by the cars. This may be the cheapest option, but I hope this helps you know what you're grtting into. Adjust your time and expectations accordingly.
July 27, 2018
Google Public Storage DIGBUSA TTV
Quick and easy. The way it should be.
July 21, 2018
Google Public Storage David Blocfar
Charity was awesome she always has a great attitude when i come in thank you for always being so positive.
July 13, 2018
Google Public Storage Lisa Ferrier
Charity was wonderful, changing our appointment on short notice to accommodate a move from another state. It was a fast check-in and we were moving things into the storage in just 1/2 hour.
July 12, 2018
Google Public Storage Stella Casias
Charity is always so nice and helpful! thank you for being so courteous.
July 12, 2018
Google Public Storage Lisa Berry
Charity was very informative, she had answers to all my questions, thanks for all your help today truely, and for helping me in my stressful situation while with my kids being upset thank you for offering paper and pens and being so paitent with us, you are truely amazing.
July 12, 2018
Google Public Storage Steven B
Very Helpful lady in the office. thank you for all your hard work.
July 7, 2018
Google Public Storage Mr Moore
Charity is the Manager i had the pleasure to work with, she made the process fast and easy, and when she saw that i was struggling with the elevator, and on her way to clean or other job duties, she stopped what she was doing and she took the time to show me what i was doing wrong, that to me made me think that my struggle was important enough to her to come and help me, and she did it with a smile. thank you again Charity for helping me when moving is always so stressful.
July 7, 2018
Google Public Storage Angela J.J
Charity is always a pleasure to work with thank you for being you.
July 7, 2018
Google Public Storage Jeffery 1
BIG THANK YOU CHARITY!!! YOU ROCK!!
July 4, 2018
Google Public Storage Lizzy W
Charity is the lady i worked with she made my process easy and fast and the place was really clean considering the location. she has a really awesome sence of humor and showed me the run down of the property, thank you again Charity for the amazing customer service. Sorry for posting this so late!
June 29, 2018
Google Public Storage Mr Kelly
The lady in the office helped me out in my stressful situation, i came in right before close after traveling a few days from Colorado, and she still did the rental for me and made the process smooth and easy for me. thank you for staying after to help me with getting signed up and into a unit.
June 29, 2018
Google Public Storage Jordan Stone
Charity showed me the ropes, cool person right here!
June 29, 2018
Google Public Storage Matt Broski
Charity made the process easy and even had a lock for me since i didnt have one. thanks for having such a great sence of humor and even walking me threw the steps of how to use your elevator.
June 26, 2018
Google Public Storage Jay Man
Lady in the office was really cool. staff here are cool thanks for being so helpful.
June 26, 2018
Google Public Storage Cathrine B
Charity and Jeremiah have been such a great help! always doing what they can to help me so glad that Public Storage has such curtious and respectable employees.
June 22, 2018
Google Public Storage Summer Jensen
The Staff is nice but the hours suck, they close too early M-F 9am to 6pm and S-S 9am to 5pm. And they just raised their rates.
June 17, 2018
Public Storage Linnea Taylor
what is your smallest unit and price?
June 16, 2018
Google Public Storage Jim Spence
Renting the unit was easy-peasy. Samantha showed me several different sizes, some more than once because I couldn't make up my mind! Very patient and helpful. I don't mind the lack of evening availability (mentioned in earlier review) because I won't go there much, and they are open seven-days-a-week. It it means they can staff with competent, helpful folks like Samantha, it's worth it.
June 15, 2018
Google Public Storage Kelsey Berch
YOU ARE AWESOME CHARITY!!! Thank you for helping me get in quick and easy, I had a flight out and needed somewhere to store my things till i get back. You made the experince smooth and painless thank you so so so much!
June 15, 2018
Google Public Storage Kenneth Grady
Charity was awesome she came out and helped me when i was having an issue with my unit not opening and offered me water when i was working hard. thank you charity for taking the time to check on me and having a amazing personality! Public Storage has amazing staff!
June 15, 2018
Google Public Storage Shirley Flack
Charity is always a pleasure when I come in to pay. thank you for being so sweet.
June 2, 2018
Google Public Storage D K
I give two stars because staff is very friendly especially Randy. The problem is that I was out on the second day of the month and P.S. forced me to pay for the entire month. What a HUGE scam! They get to take my money for Nothing and then they get to charge the next people that move in. This should be illegal! So just BEWARE if you don't move out by the end of the month and it goes even one day into the next month you will pay for the full month with no prorate and they also want you to give notice prior to move out. The hours are garbage! Just a heads up.
May 31, 2018
Google Public Storage Kassie Bunch
Charity made it quick and painless thank you for the amazing service!
May 24, 2018
Google Public Storage Nick Bennett
Wow thank you. Charity at the front desk was extremely helpful. I couldn’t get my trailer in the spot I rented so she showed me the ones that were available and a couple minutes later I was in a new spot, paperwork signed and very happy. She even came out to remind me the gates closed at 6pm at 5:30. Very thoughtful.
May 24, 2018
Google Public Storage Terrina Aguilar
Very quick service, no hassle, got the storage space rented on short notice that I needed today. Charity was cheerful & provided excellent customer service, answered all my questions.
April 25, 2018
Google Public Storage Brian Travi
Great customer service from the manager, clean, friendly. Pleasantly surprised! Would use again.
April 17, 2018
Google Public Storage Michael Humphries
March 7, 2018
Google Public Storage Stephanie Smith
March 7, 2018
Google Public Storage Jason hooker (E1H)
Samantha is a lovely human. She was very helpful and polite. Amazing customer service
March 5, 2018
Google Public Storage Elizabeth Klein
February 28, 2018
Google Public Storage Emilio Marre
February 27, 2018
Google Public Storage Cass Pendill
Jeremiah was very helpful and nice. He answered all my questions. Definitely glad I stopped in.
February 7, 2018
Google Public Storage VICKI DODGSON (VickiD)
Samantha was so helpful
February 5, 2018
Google Public Storage Collette Boyd
Good workers. Most helpful. Need to make grounds open until 9pm again. Don't work for alot of people's work schedule when they close at 5 or 6 pm.
January 22, 2018
Google Public Storage Sean Toner
5 stars for Jeremiah's help!
January 22, 2018
Google Public Storage Dima Dozen
Came in with my friend to help her move and ask about my own unit, and ended up buying some supplies for when I move at the end of the semester. Jeremiah was super nice and full of useful tips. Helped me navigate the website for when I will be getting my storage unit this summer.
January 22, 2018
Google Public Storage Laura R
I came up to help some family and the manager was very helpful and took time to answer all our questions.
January 20, 2018
Public Storage Barb Cantrell
How can i get on a list for notification of upcoming auction
January 6, 2018
Google Public Storage islander pyro
December 25, 2017
Google Public Storage Steven Burruss
December 24, 2017
Google Public Storage Lynyrd Markley
A place to store your stuff. Which is implied by the name. But whatever.
November 27, 2017
Google Public Storage Alfred Vincent
This place was great until the homeless been living there and vandalized most units and Motor Homes, trailers and cars stored for the winter. They upgraded the security and the Management is trying to keep it well, but unfortunately the homeless finds ways to get in and steal peoples property.
November 19, 2017
Google Public Storage Randy Oman
November 9, 2017
Google Public Storage Ari Torres
Received excellent customer service! Especially from the property manager.
November 9, 2017
Google Public Storage Matt Marshment
Ok
November 1, 2017
Google Public Storage Lisa Anderson
Jeremiah has always been kind and helpful every month when I come in. Have not had a bad experience or attitude from any staff that I've talked to in the last 3 years.
October 23, 2017
Google Public Storage Chris Schultz
It's a storage place. Nice that the u haul is just across the street
October 23, 2017
Google Public Storage Bob Williams
Jeremiah the manager is always very helpful to my wife and I, we really appreciate him.
September 30, 2017
Google Public Storage Kathleen Dunlap
Do not believe the fake reviews that attempt to shadow the true crimes that are happening at this facility. Within 3 days, my window was smashed and everything was stolen out of my car (including my car battery). There is a broken fence near the bike path where homeless people camp out. Security cameras were smashed and motion sensors were detected (Portland police decided not to show). I am not the first to report a break in within this facility. The staff dodged my calls afterward and refused to assist me in any way when i came to get what was left of my things. They couldn't even manage to give me a refund.They were very quick to inform me that they are not liable, but they are very sorry. Do not go here if you care about the security of your belongings!
September 19, 2017
Google Public Storage William Hinkle
September 10, 2017
Google Public Storage LaMarr Darlington
The bike path is where I was not at the storage
September 8, 2017
Google Public Storage Cynthia Long
I came in to get some packing supplies and Jeremiah was very helpful. They have an awesome selection of packing supplies!
August 30, 2017
Google Public Storage Jon Morgan
August 29, 2017
Google Public Storage Matt Elliott
August 29, 2017
Google Public Storage David Lambert
Nice and Clean, just what we needed until we got moved. Manager was very helpful.
July 28, 2017
Google Public Storage Korrie Tanner
July 15, 2017
Google Public Storage Tonya Holce-Owens
Jeremiah was amazing!
June 8, 2017
Google Public Storage zippy zipster
Clean room. No issues for me
June 6, 2017
Google Public Storage Jason Piper
Very helpful! Eric was efficient and straight forward. Highly recommend.
May 24, 2017
Google Public Storage Katie Thompson
My car was ok but my friends car was broken into & all of her things were stolen. My friend has tried to call the facility & manager multiple times but they are "too busy" to pick up the phone or even return her phone calls to update her about her missing things. We also found out that there are homeless people living on the property. There are motion sensors on site that alert the cops but the cops DON'T come when alarmed.
May 18, 2017
Google Public Storage Cassandra
ABSOLUTE WORST COMPANY EVER!! EVERY SINGLE TRAILER AND CAR HAS BEEN BROKEN INTO/LIVED IN AND THEY DIDN'T EVEN NOTICE FOR A WHILE!!! When we arrived they didn't even call the owner or manager. Told us that there is nothing they can do about it. They gave us a number for the owner and it rang her phone! They didn't even notice that every other trailer had been broken into and trashed. EXTREMLY rude workers. They wouldn't even call the other owners of the trailers to let them know. Asked them to call the police and they said they didn't have to. DO NOT USE THIS COMPANY ANYWHERE!
February 22, 2017
Google Public Storage Roberto Rangel
This storage is not safe some one broke in to my enclose trailer and stole my $500 air compressor ad all my Atv gear I went and told the manager and he toll me I am sorry but we can't do anything they have no cameras in the lot they say they are not responsible for your car or trailer the is in the back lot So basically have your stuff in their lot is like have it out side the street 😡😡😡😡😡😡😡
February 22, 2017
Google Public Storage Matt Dorfman
Great experience! Worked with Lori and had the perfect time finding my storage space. Thanks!
January 17, 2017
Google Public Storage Linda Leyva
The storage outside, drive up unit I used was easy to access, clean and well maintained. The staff, particularly Lorie, were excellent - communicative, friendly, and helpful. Also, the telephone staff (who are not local) were helpful and clear out pricing, and payments. No hidden costs or agenda, all up front. I will use Public Storage again.
December 22, 2016
Google Public Storage David Rider
Great staff...Especially Jeremiah.
December 4, 2016
Google Public Storage Romeo Handler
Jeremiah helped us with a difficult situation. Thankfully it all worked out with our billing issue.
November 15, 2016
Google Public Storage CHERYL SANTIAGO
Worst storage experience ever! Cockroach infestation that they will not take care of. There is also homeless people living in some units. I continue to pay my storage fees because I can not bring my items home due to a risk of infecting my home with roaches.
October 22, 2016
Google Public Storage Mark Kidroske
October 4, 2016
Google Public Storage Josiah Kelly
Jesse was fabulous.
October 2, 2016
Google Public Storage Alia Alvarado
Super friendly staff, great experience! Thanks, Jesse!
August 22, 2016
Google Public Storage Tim Nelson
Very friendly staff!
July 27, 2016
Google Public Storage annemichellex
This place is a nightmare. When I originally rented a space it was clean and the staff was friendly. But something changed over the last 2 years. The staff is hostile and rude. There are homeless people living inside the fenced area... complete with over-stuffed shopping carts, barking dogs and the odors of urine, feces and vomit. I advise not going there during non-staffed hours and don't take your kids with you. Also, it's unclear whether or not our unit was burglarized. I can't get a straight answer from the staff but some things are missing and they padlocked it. In fairness to them it's possible the items were taken by another family member and/or stored elsewhere. But their hostility made me think they were not being honest with me.
July 26, 2016
Google Public Storage Eric Saites
Superb customer service from Janelle.
July 5, 2016
Google Public Storage Debbie Reyes
Prices are way to high
June 29, 2016
Google Public Storage Lauren Nollette
Very polite, informative, and helpful
June 17, 2016
Google Public Storage BB
Went in looking for a unit just big enough for some extra stuff I had, but they didn't seem to have the size I wanted. But Jeremiah was super helpful and kind. Just a pleasure to be assisted by. They didn't have what I needed, but I'll definitely be coming back when there's a unit I can use!!
May 25, 2016
Google Public Storage Robert Jones
I came in for a unit to store some extra things. Jeremiah was very chill and helpful. He really tried to work with me, helping with discounts and whatnot, but I wasn't able to afford a space. Definitely coming back next month, though. The place is much cleaner than it used to be.
May 25, 2016
Google Public Storage Shannon Brough
I went in looking for a unit for extra boxes i had , and jerimah was so helpful. Helping me figure out what space size i needed. Even though he didnt have the size i needed , i will send others here because of his customer service
April 8, 2016
Google Public Storage Jeanne Davidson
Alyssa absolutely gives the best customer service she is always shows the upmost courtesy love engaging with her would definitely recommend this particular Public Storage to my friends! !!!
April 8, 2016
Google Public Storage LaTryce Chaney
Alyssa has wonderful customer service etiquette. She seems to have a great attitude and it's a pleasure to do business with her.
April 7, 2016
Google Public Storage Barry Eastwood
Kara was amazing. She helped me with my payment and her customer service was outstanding. Great smile, their should be more like Kara. Thanks Kara
March 26, 2016
Google Public Storage Linda Gutierrez
March 25, 2016
Google Public Storage Kathrine Nichole Lee (Kath)
Alyssa was super friendly and made the whole experience simple.
March 8, 2016
Google Public Storage michael staley
I pay my bill here and Alyssa is always so kind and proffesional and always has a smile
February 16, 2016
Google Public Storage matthew girard
Stephanie at the desk was very pleasant and efficient. Excellent customer service.
February 15, 2016
Google Public Storage randell sutton
Michelle was very helpful and seems dedicated to doing the job right ^_^
February 7, 2016
Google Public Storage lisa summers
Alyssa was wonderful in helping me to get the correct amount of space necessary. Very kind and considerate.
February 6, 2016
Google Public Storage Lisa Bean
January 8, 2016
Google Public Storage Michael Tucker
Excellent customer service skills Alyssa has shown ,,,appreciated DEARLY
January 7, 2016
Google Public Storage Felicia mendez Torres
Couldn't have a better manager then Alyssa, she's amazing and very professional. Property very clean, which i appreciate.
December 10, 2015
Google Public Storage Alan Gloss
Very clean,and a nice safe feeling as you visit your storeroom.A simple straightfoward billing system,no hassle policy.Like being in your own garage at home,except nicer without the ol ball and chain wanting you to clean the damm gutters
December 7, 2015
Google Public Storage Jennifer jones
Awesome
December 7, 2015
Google Public Storage Gary Boyd
December 6, 2015
Google Public Storage Chris Law
the storage facility is everything that i would expect to find. The management staff have been helpful. I like that i can auto-pay. My one main compliant is that they advertise as being secure, however the gate was broken from the time I started renting until just a few days ago. Almost three months in total. Seems that should've been repaired in a week tops. The last time i was there a bum with a shopping cart went strolling thru the whole place and then right back out,
December 6, 2015
Google Public Storage Jonathan LeMieux
Alyssa is wonderful. She is very personable, friendly, and willing to help. She is an asset to Public storage.
November 24, 2015
Google Public Storage Andrew Darlington
Alyssa and mark were amazing when I went to rent a storage for my property they went out of their way to help me by suggesting a more affordable space for me and Alyssa was patient and kind through out the entire process, thanks; you guys are awesome!
November 23, 2015
Google Public Storage Andy Goebel
Great service. Easy access. What else can you ask for?
November 23, 2015
Google Public Storage Angela Burch
Alyssa was the best help us for 3 hour and call back the next day just like she said she would thanks for every thing you did for us and making us fell safe
November 22, 2015
Google Public Storage Mary Bastian
Awesome customer service from Alyssa
October 25, 2015
Google Public Storage Felicia Campos
Alyssa! Is awesome person,and has great customer service skills!!!
October 24, 2015
Google Public Storage Eric Brown
Received great service from Alyssa, always a pleasure to see, when paying for the space...
September 28, 2015
Google Public Storage Steve Herrington
i find this facility to be clean conviently located with a friendly professional staff. i have had a unit there for over two years with out a single problem and have recommended them to all my friends..
September 7, 2015
Google Public Storage lindell wallace
Mngr is awesome! great service
July 31, 2015
Google Public Storage darren roach
Alyssa is wonderful so polite and helpful.
July 29, 2015
Google Public Storage Dan Countryman
All the managers that I have had at this property have been wonderful, Alyssa has gone above and beyond in helping me with anything I have a question about, including transferring to a different size unit, to answering questions about day to day things, she always has a smile on her face, when I see her in the office or if I catch her out on the property singing. I couldn't ask for a better manager.
July 12, 2015
Google Public Storage Eugene Van Dyne
Excellent customer service alysA is awesome she help me tried to find a unit that could fit my belongings
June 12, 2015
Google Public Storage Mary Van Lanen
Alyssa has always been very helpful to me when I don't understand something she is more then willing to explain it to me. She is very friendly and a great person to be around
May 6, 2015
Google Public Storage Evan Fontaine
The service was great, and while the pricing was not great, the facilities seem secure, and simple to use. overall no problems.
April 21, 2015
Google Public Storage Lynn Lowen
Wonderful....Alyssa is helpful as can be. Smile face
April 17, 2015
Google Public Storage Richard Mathison
Everybody is extremely nice and helpful, best storage place in this area..
March 20, 2015
Google Public Storage Becky Ford Sullivan
I have been very impressed with the professionalism and cleanliness of this facility. The on-site manager, Alyssa, has the process of paperwork streamlined for quick check in, the unit was clean and free of bugs/webs, and the hours were convenient. I would highly recommend this site.
March 7, 2015
Google Public Storage Paul Arensmeyer
Clean facility, easy access 15 hours a day, friendly staff, good rental rates: if you need storage in NoPo, you won't find a better place than this.
February 28, 2015
Google Public Storage Chelsea Mertz
My experience with Public Storage on Lombard was really great. The property manager, Alyssa, was very helpful and nice. She was thorough, clear, and answered all of my questions.
February 6, 2015
Google Public Storage Diane Rigor
Alyssa is a fantastic property manager! She was thorough and helped me with all my moving questions. I got a fantastic rate. Check out the 1st month free deal!
January 18, 2015
Google Public Storage Tanya Snyder
Very friendly staff; very accommodating. A little pricey month-to-month, but they make up for it in promotions.
December 17, 2014
Google Public Storage Kyla Sparks-Jewell
This will be my first time renting a storage space. Alyssa was very helpful in explaining how the gate and elevator worked. The gate is really old fashioned and kind of scary but cool too. Be sure to bring your own padlock. You have to have one when you first come in in order to reserve your space. if you don't have one, they will offer to sell you one for $18. You can use your own though, you just have to bring it with you the first time. Otherwise you'll lose your reservation on the space you wanted. The space is pretty old and dingy, but seems secure and well lit enough. The price to move in was fairly cheap. I didn't get the first month's rent at $1, as advertised, but I believe that special may only apply to bigger units. I did get half off my first month's rent and a prorated amount for the second month, since I am paying for the whole month of December but moving in on the middle of the month. So that seems really fair. I also like how you don't have to give them any card numbers to keep on file and you just pay month to month. To engage in a transaction this simple is rare these days, and I really appreciated that aspect of it. Great customer service, great location, good deal in general. Thanks again, Alyssa.
November 26, 2014
Google Public Storage Dennis, Diana Keenan
Today, I went to this Public Storage location and received excellent and considerate assistance from Stephanie. She answered all my questions with helpful information, plus about details I did not think to ask about. She showed the type of unit I was thinking about renting. I left as a fully satisfied customer.
November 6, 2014
Google Public Storage randi schiller
This Public Storage warrants a 5 star rating from me because of the excellent customer service from Alyssa, the onsite manager. She is extraordinarily pleasant and knowledgeable. Not only was she extremely patient while explaining all of my options, she even makes going in to pay my monthly dues a pleasant experience.
October 13, 2014
Google Public Storage breona garland
Alyssa is awesome!!!!!! We really love the service we received from her
October 12, 2014
Google Public Storage Derenee Vann
The experience was good Alyssa was very helpful
September 20, 2014
Google Public Storage River Persephone
The manager Alyssa was great to work with. Super helpful and sweet. It was a great experience for our first auction in Portland!
September 15, 2014
Google Public Storage Barbara Lopez
Property manager was extremely helpful, nice and explained everything very well..she made this hard transition of storing my home very pleasant.
September 4, 2014
Google Public Storage Cheryl “Jonzee” Jones
Alyssa is the "AMAZING" MGR OF THE ENTIRE PROPERTY. Alyssa is professional yet kind as a long time friend and I felt comfortable in as you all know moving can stress a person out ....so to feel my most precious sentimental things are being kept in a safe place, I am happy with my choice to choose public storage of St.Johns
August 29, 2014
Google Public Storage Audrey Greene
I've done this before, not happy about storing again. I got a unit, then found out later all of the wheeled carts had been stolen, and they hadn't replaced them. Frankly, it made my move in a lot harder. I am dreading moving out without those carts. Beyond that, the attendant handed me a roll of packing stuff, saying I needed it. I didn't reply, just sat it down. When I was getting ready to leave, I found pout I had already paid for said item without consenting to it, I felt upsold in a weird way. Had to get refunded the cash.
July 27, 2014
Google Public Storage ernie roach
I'm moving into a smaller home so I was shopping for a storage and had some questions. I stopped in and Dorothy was so kind and helpful I felt no need to continue looking. She is the type of person I want to do business with. She even went out of her way to make sure I was getting the right size and not more than I needed. So helpful, Dorothy took the stress out of getting a storage unit and I appreciate that more than anything. Moving will be much easier now, Thank you...
July 25, 2014
Google Public Storage Liz Orrell
I stopped by and a nice lady named Alyssa helped me I went in just to get some pricing on everything. Packing supplies and storage spaces and she was very helpful she helped me understand what I will need to pack my things as well as what size space I will need, when it gets closer to my moving day I will definitely come back and see Alyssa she was great
June 25, 2014
Google Public Storage Timothy Mechlinski
They are unwilling to do business with people who are out-of-state. They cannot facilitate any paperwork via fax or email. They must have very outdated processes.
May 29, 2014
Google Public Storage Cassandra Powell
Awesome customer service. Super helpful at this location.
May 21, 2014
Google Public Storage DreamRealityFilm
Mark was very helpful and friendly!
April 4, 2014
Google Public Storage Tierney Zibritovsky
Great service, friendly and prompt! Highly recommended!
March 24, 2014
Google Public Storage melissa bennett
Awesome
March 24, 2014
Google Public Storage Kelsey Kaye
The lady Alyssa that ran the office was so nice and informative with us! Definitely going to be coming to this public storage when I move into this location!
March 23, 2014
Google Public Storage Emily Mayo
What a smooth transition! They have got it down! Alyssa was especially helpful, knowledgable and friendly! Thank you!
March 23, 2014
Google Public Storage Allison Griffiths
Alyssa was very helpful and had great customer service
March 21, 2014
Google Public Storage Eli Loehrke
Alyssa is super rad. Good deals to be had.
March 21, 2014
Google Public Storage Timm Meyer
best storage facility this side of town, staff was very helpful!
March 21, 2014
Google Public Storage Neka Brown
Very nice and prompt customer service
March 18, 2014
Google Public Storage Matthew Deschner
Awesome experience! Thank you!
February 25, 2014
Google Public Storage Britney Bennett
I went in not knowing what size unit I needed or prices and Alyssa was very helpful. I asked about specials and deals; she was able to direct me to the right size and even offer me a deal. Definitely glad that I opted to go to this Public Storage.
February 6, 2014
Google Public Storage Marcelene Rodgers-Brown
I had a storage unit at this location for 1 1/2 years and during this time I always received the best customer service from all of the staff that assisted me. My only challenge was that I found the monthly rate to be higher than others I compared with, but I had to move under emergency circumstances and needed to be in that location. My most recent encounter was when I was moving out of my unit and had a challenge with some final business matters that proved to be very stressful as moving always is! I was being helped by Alyssa the store manager and after about an hour of troubleshooting Alyssa was able to solve the problem with patience, understanding and care. Thanks so much Alyssa!!!!
January 28, 2014
Google Public Storage Blake T
Straight forward storage with great service from Alyssa and Kiley.
January 19, 2014
Google Public Storage Ty Marbut
The staff are great, and the facilities are adequate. However, $1 for the first month is obviously a scam - it comes out to about $50 after the $1 rent, the ~$23 setup fee, the ~$18 lock (they only let you use theirs) and the ~$9 required insurance. So beware, the whole $1 thing is a scam, but as a storage facility in general, the place is fine. If I understand prices correctly, it might be a little pricey compared to other storage places. (10'x15' is a little over $200/mo, before lock, insurance, taxes, special fees, nonspecial fees, air supply fees, whatever.)
January 7, 2014
Google Public Storage Joshua Ryan
I hate storage. There is always where you have to go when moving or you don't have enough room for your stuff. I always get stuck paying more than I want to pay. I had no choice, but I did have a choice of storage places. Public Storage made it easy - I set up an online reservation. Very helpful and she gave me the best deals. She even texted a confirmation and the Lombard location called to confirm I was coming. Nice service! Kiley was great - the last storage place was a creepy old guy that smelled like old socks. Kiley was fast, bright, efficient and helped me get the paperwork done quickly. I even asked her about other options and we agreed on the best space for my needs. Best, of all, she didn't smell like old socks. She and Public Storage on Lombard are terrific. Go there. Store there. You will be glad you did - I was!
December 19, 2013
Google Public Storage selva sang
I would defenitely recomend this facility. The facility is good and the Manager Kiley is very customer service oriented. A few months ago I got another parking unit there as well which I not used later. The rates go up periodically, but I guess thats to be expected anything. Again, Kiley is such a good rep. She guided and helped me to understand the storage process.
December 14, 2013
Google Public Storage Darryl Roth
I recently went shopping for storage in Saint Johns. I stopped in to look at units and Mark showed me several units. Mark was professional and extremely friendly.
November 1, 2013
Google Public Storage Tim Sexton
Gabriele helped process everything easily and quickly. And she did it with a smile!
August 8, 2013
Google Public Storage Trish Bradley
I needed to find storage on short notice and I had a unique problem. Everyone I spoke to on the phone was very helpful. When we went to see the unit Vanessa showed us around and worked with us to find a space that would suit our needs. She was friendly, thorough and professional - a real pleasure to work with!