Public Storage Self-Storage Units at 6525 N Lombard Street, Portland, OR

amazing experience!! people working there are extremely sweet and made the process super smooth. extremely friendly and overall amazing experience

Jesse was a pleasure to speak with. He got our rental handled professionally and completely on the same day we called to inquire about a unit. Unit looks clean and good for storage!

Good

Apparently the owners live on site and even if you set an appointment, can't answer the darn door. Waited over an hour!!! So very annoying, I would never suggest this place. Point blank period.

Clean and secure space. I just wish access hours were a bit later. Will use again if needed.

Jesse is the man! Super helpful. Great communicator. Highly recommend!

👍

Jesse was super helpful in getting our trailer sorted out for parking. TY for your help 😃.

Just moved to the area and walked on to reserve a small room. Jesse the manager was very friendly and knowledgeable and I was moving my things in within 30 minutes.

So I rented a unit and when I went to see it and put the lock on it, I opened the door and there is rat feces all over the floor. I cannot store my stuff with rats. So I went down to the office the next day and returned the lock and told them why and the guy says "well, I cleaned it out!". So you cleaned up all the rat poo but expect me to just put my stuff in there anyway. I rented it on the first returned the lock on the third and he says, "you realize there is no refund". Well, whatever I am not storing my stuff with rats chewing, pooing and peeing on everything. So I am just out over $200. Don't use this place. OK, so I got a phone call this morning from Public Storage apologizing for my experience and informing me that I will be receiving a complete refund. I really do appreciate this, I was not expecting it. It's unfortunate because I loved everything about the experience except for the rats and they will still be getting my business, just not this location. I love all the automation they just need to work on this location. Thank you

Jesse was absolutely incredible! He went above and beyond to help us with our storage needs. We were downgrading to a smaller unit, and he made the process extremely easy and enjoyable. I would absolutely recommend this facility to my friends and family.

Jesse was a pleasure to work with getting us set up to store our camper!

Super awesome customer service! The property manager was extremely kind and helpful!

Fine facility, Jesse is friendly and helpful, good news to see.

Jeremy was very nice and knowledgeable. He could see that I was having trouble navigating the maze of units and he made sure to personally show me where mine was so I wouldn’t get lost.

Jesse is such a professional and kind person. He stayed after hours on a Sunday to set us up. Big thank you!

Great service, fair price

This place is getting outrageously expensive. This is not really meant for long term storage if you do it that way they'll end up asking you to move your unit periodically. On the plus side that probably keeps them from having issues with pests or safety. My bike got stolen from here once when I was moving stuff in my unit which was located outside so you have to be aware of your surroundings byt that was also when there were a lot of people camped over behind the place. This place is alright but not really a long term solution.

Very good customer service and good prices 👍

Love the sauce of the units they have. But could lower the priced on them all in all not a bad place tho lots of sketchy ppl alla round.

The manager, Jesse, is great to work with - always respectful and kind to everyone. I've rented units at a lot of places and he made this my favorite of them all.

Quick and safe

Nothing stood out enough for 5 stars. Sorry. I was there helping a friend. Place seems very secure. I don't know. Didn't even get out of the vehicle.

Jesse was pleasant and informative. He was a delight to work with.

Great place.

Easy and accessible.

Great easy secure location.

Move in was easy no elevators in my building so heavy items may be difficult to take to upper floors.

Convenient location right on Lombard, superior customer care setting up my business storage unit.

Jesse was most helpful. Very kind. Went the extra mile for me. Thanks Jesse

Jesse was wonderful! I had an appointment for 4:30 and I showed up at 3:30 because I had a time crunch with work and he handled it beautifully including my 10 year old that is made of questions and never sat still. He was very sweet and helpful. 10 out of 10 would recommend!

The property manager Jesse is a great guy.

Letting everybody know that the fire sprinkler system don't work I would not store your stuff unless your stuff but there was a fire there would be no sprinkler system to put it out these people don't care about your stuff and they have rats

Swift and friendly same day service!

Friendly helpful staff! Beware that rent may/will likely go up significantly after the first 30 days. Make sure to say “hi” to the friendly and interactive office window cat!

The gentleman who helped me get all set up was awesome! He went over everything thoroughly and was funny and kind, to boot!

Best customer service

Great service!!!!

Jesse was amazing!!!!! Such a friendly dude and answered all of our questions. I highly recommend this location, seems very safe and the customer service is top notch.

Jesse was kind and provided great service!

Jesse is lovely to work with! Kind and attentive.

Stored our stuff here for 1.5 years. No issues with security. They just close at 6 pm on weekdays and 5 pm on weekends so if you need access to your stuff after those hours you'll have issues. Other than that no complaints