Public Storage Self-Storage Units at 10221 W Hwy 66, Yukon, OK

At the public storage Yukon hyw 66st, Mr.Joe helped me a lot to find a perfect storage for my stuff. He was so nice and helpful and professional.

Long story short: my trailer was broken into, approximately $1200 of things was stolen. The workers at the front desk watched the video and was describing my items to me as they watched the thief get in his truck and drive off. They told me they had plenty of high resolution footage. After I filed a police report, OKC police department dropped the case because the district manager from public storage refused to give the detective any video footage. After talking to more employees, it turns out the get broken into about once every other month. UPDATE: I received contact from the corporation and they resolved my problem. It turns out I was led to believe there was footage of the incident available that was not.

Barbara is always very helpful, she has gone out of her way on any issues I’ve had in the last 6yrs I have been renting with public storage. I actually move locations when she does to ensure I get the best service possible! Only available from Barb 💜

A woman named brandy helped me very polite super friendly and thay had great special very satisfied

Exceptional Service, Brandy is Very good at her job & quite good at her inter personal tasks as well .

David is AMAZING!!! He has great customer, very resourceful and will assist with any issues without hesitation professionally. I strongly recommend to speak with David if need any assistance. He is what Great Customer service looks like!!!

My experience was great. The clerk Beacky helped me find my new storage unit. She was very sweet and knowledgeable about the units and made me feel welcomed when I walked into her office.

Awesome employees. Thank you

I took advantage of the Halloween Sale i saw online. Thank you Tim for your help.

I came and Brandy helped me and she was very professional and got all my information in the system. Thank you a clean and most of Great Customer Service

Tonya was wonderful and helped me out whenever I was having issues opening the storage itself! Amazing company overall.

Brandi helped me at this location at 10221 US Rt. 66 in Yukon, OK. She helped me with a dispute on the rent amount, and she did great!

Do not rent a unit here! Our unit was broken into and everything stolen. The manager knew and was shown why we thought someone had gotten in and handed us a new lock told us to get a police report if we got the lock off and found out for sure that we had been broken into, then she left…. We had to go get bolt cutters because our lock was messed up to the point our keys would not go into the lock, plus there were holes made with a sharp object underneath the lock. The manager knew this when she left! We now have a police report and have called about 50 times with no response. We have tried to contact them through the website…. No response. We have insurance on the unit and would like to see the camera footage but no response. But they will start emailing and calling about a week before payment is even due to get their money. God forbid you have an issue because they seem to disappear! So I repeat do not rent from this storage! Well it’s been 4 months and we still haven’t had this resolved. I’ve sent the info the insurance company (orange door insurance) everything they have ask for 5 different times! Each time they say they haven’t received some part of it. The insurance company has never even spoken to the storage facility we used. They haven’t spoken to the detective that has our case and now they want proof of what was in the storage unit …. Everything we owned including any paper work was in the unit! Besides that, some of the items were more than a few years old and we wouldn’t have a receipt anyway. Each time we talk to them they come up with a new reason not to proceed with the case. So basically we are not going to be compensated for having our entire lives stolen! Oh before I finish, the storage will tell you they have cameras that cover the entire property…. But there wasn’t one that covered ours. They also tell you someone is there 24/7 and walks the property every day. If they did they would have seen all the papers and hangers coming out from under our units door. She also would have stayed there long enough to see if we had been broken into instead of telling us to get bolt cutters and then let her know if we had our stuff still in the unit or not. I’ve contacted an attorney (last resort) but they shouldn’t be able to get away with this! Please don’t rent from here you will regret it!m We are now 3 years and still haven’t received a dime!

Joe was very helpful, timely and polite helping me get a safe place to store an RV. Feel very safe here.

Barbara at the store in Yukon,Okla on hwy 66 is very professional and helpful every time we come in. You need more people like her.

Deborah and Marcos were fantastic! They made the whole process extremely easy for me! Best experience I’ve had with a storage rental! Thank you

Joe and Barbara are the best… blessed they were here to help me out. Thank you!

Brandy helped us get into the right storage. Nice clean place and lower rate then the surrounding.

Great place and rates thank you Barbara and Joe for helping me the whole time I was there

Don't honk your horn at the golf bag man he will break your windows out and cuss you out he is on the outside south side and the manager will not help they even know who he is maybe we can get this taken care off o nope can't do they have no working cameras

Very friendly people

I had a great experience with Brandy helping!! Excellent service!! Would recommend

This location is awesome, Brandy was the wonderful! Definitely would recommend going here!!👍🏾👍🏾

They were very helpful and kind nice people would do business again, Brandy was very helpful and a good manager.

If youre are thinking of getting a storage here, DON'T! We have rented storage facilities across numerous states over the past 20 years and this has been the absolute WORST one to have a unit with. Their "local" number to call to get a hold of anyone on site, reroutes you to California where you will sit on hold for a minimum of 20 minutes all to get someone who barely speaks English. They will not answer your questions or concerns, just tell you to look at your rental agreement. I could go on and on, but go somewhere else and save yourself the headache. Also, cannot easily get a trailer of any size through there and only one car can fit down a row at a time, so it is very difficult to move through and exit.

Barbara and Brandy assisted us with obtaining a space and both were very helpful

Had a great experience today! Glad to have a great place to keep my extra items.

Public Storage is the absolute WORST. Do NOT rent with them and if they buy the storage space you’re currently renting GET out asap!! The employees are unhelpful and can only recite “company policy” and give out the most useless customer service number.

Great facility!

I have been shopping for storage spaces for when I move to Oklahoma from Washington and Joe and David were a big help!

Barry, Tommy, and David at the rte 66 location in Yukon were friendly, knowledgeable, and helpful when it came to renting my unit. Great customer service

Very nice gentleman. Helped me find a unit and parking that was sufficient for my needs and got me access in less than an hour.

BARRY HELPED US HE WAS VERY POLITE & PROFESSIONAL . VERY KNOWLEDGEABLE ABOUT RENTING THE STORAGE UNIT & ANSWER ALL OF OUR QUESTIONS THANK YOU FOR ALL YOUR HELP BARRY.

Christopher is always super friendly and quick to get me taken care of! Thank you all for the courtesy reminders when I forget to get in on time!!

Joe was so very helpful and professional. It made the processes of renting my storage easy. Barbara was helping another customer, but from the sound of it she was giving the same service I was getting. Which was exceptional. Thank you so much!!

Barbara and Joe awesome!

Thank you Barry!

I started off online trying to setup a unit here, but the website was very frustrating and blocked me several times with making the payment, but I went in to get help from the folks behind the counter, Joe and Barbara, and they were very personable and professional. They were able to get everything figured out and were able to get my unit/ account ironed out and keys in my hand in less than 30 minutes! Highly recommend seeing up your reservation online to get s better price, but going in store to pay as you can skip the hassle of the website failures. Thank you Joe and Barbara!

Best service in the west

The actual facility itself is great the management is great as well! My complaint lies with the pricing . Public Storage raised my rates for no reason. Is it going to keep going up? If so I'll probably have to look elsewhere unfortunately.

Clean. Customer service good when elevator did not function.

Joe, Barry and Barbara are storage rockstars!! From rent reminders to catching up in the office over the past year, storing with them has been a welcome pleasure!

Was out looking for a storage unit, and worked with Barbara, who couldn't have been more helpful. While I ended up not needing the space, I would recommend Barbara for storage any time.

The facility is clean and easy to work with! David was very helpful and kind with getting my account set up, and Barbra was so sweet! I would recommend Public Storage to anyone!

Joe and Barbara were fast, courteous, informative and easy to work with. Excellent experience!

Great clean option to store your extra stuff. Security is always present and the front desk staff, Barbara, Joe, and Chris are the friendliest, most helpful people you'll meet!

Barbara at the public storage facility was fantastic! She took her time assisting us with booking a storage unit and had an overall great personality. Her helpful and friendly approach made the entire process a breeze. Highly recommend!

Joe helped me out ty Joe but overall everyone is friendly and they treat u like family other than customers...

Joe and Barbara were very helpful thru the whole process thank you very much

TY SOOO MUCH BARBARA & ANTHONY!!! U just gave me the BEST XMAS present!!! Yall are AMAZING!! Been here 10+ yrs & multiple changes & today u made it clear I chose the right place!!! 🥰

This facility and especially Barb are the best thing going if you need extra space!!! Barb will go the extra mile,( even on her personal time) to make sure your experience is an enjoyable one and as seamless as humanly possible! HIGHLY RECOMMENDED!

Highly recommend. They were great to work with and Joe walked me through the process. Super fast and easy, thank you!

You want a great storage facility that is clean, organized, well maintained, and very secure? Then Public Storage on Rt 66 in Yukon is your place! Anthony and the rest of the team are truly great people. They treated me with respect and showed me exactly where my new storage unit is located. You normally get the standard "you'll be in unit 101. It's down that way, past the 3rd building, 5th maybe 6th unit from the corner...I think". Not here! Anthony met me at the counter, took care of all my needs, and waved goodbye as I left. I am super impressed with my visit today.

I would like to say thank you to Joe , Barbara & Christopher

Miss Barbara is an ANGEL! The public storage online systems was having some technical difficulties and she helped me through the entire process. She Called and spoke to corporate on my behalf and helped me get down to the bottom of the issue. She is a very friendly and helpful woman and I am SO SO grateful. Thank you Miss Barbara.

Man these guys over at public storage helped me out when times were hard.. Anthony was super helpful in helping us pick an affordable safe storage unit. I would Highly recommend anyone to this company.

Anthony was super kind, helpful and knowledgable! He took me on a tour and explained everything so it was easily understandable. Great customer service!!! Barbara was amazing and went above and beyond for me during a super stressful situation! Highly recommend!!!

Barbara was extra helpful and sweet. She was very professional and answered all of my questions. I would recommend this place to anyone!

This location was the best Anthony and the other Gentlemen were super nice and very helpful. they made feel like was a very important customer. they help me out with the reservation and even with pointing me in the right direction for my best option.

Thank you very much Barbara!

Barbara , this awasome lady we saw today concerning our storage and move in was wonderful. She even walk us to the storage and showed us the inside. Thank you Barbara for the kindness and ur time .🙏

Barbara was Outstanding!!! Thank you for helping me!!!

Nice place but needs to make sure they better trained on different procedures and understanding of the new employees

Anthony was great. Helped us pick out the best deal, showed us around and was absolutely the funniest help I've ever gotten.

If you need an affordable storage unit, I highly recommend Public Storage! The units are very clean & it’s very accessible. Also the people that work at this specific location are the most friendly & caring people I have met. (Especially Anthony!) Nothing but my highest respect! :)

So sorry didn't mean to leave that review.. your place has great prices and all your people there are so friendly. I tell everyone that's looking for a storage about your place and they are not gona fi d anywhere better or a better price

A-1

Very nice and professional. Anthony did a great job at explaining everything!!!

Awesome and very friendly staff! Anthony is the best! Highly recommended!

Barbara did a great job getting everything ready - very clean & neat!

Anthony was very helpful storage is really clean and large everything went smoothly

Barbara was very nice and helpful. would rent here again.

Anthony was awesome

Tonya and Barbara where great help today! Thank you ladys!

Great people there

Just walked into this place this morning spur of the moment, there were a few people ahead of us so we had to wait a while but when Barbara got to us she was so polite and helpful, made things very easy for us. Thank you Barbara!

Anthony and Barbara took the time to take and show me and help me with all questions for my business and storage needs.

amazing customer service !!.

I won a bid on one of there auction storage units a couple weeks ago. They were amazing. Very friendly,helpful to any need we might need. I had been to another public storage and I didn't get the same service as these guys and gals gave. Thank you all again for a great experience with this particular public storage.

Barbara and Kevin were so much help with the rental and of storage unit. I highly recommend this place

Barbara was amazing!! Such friendly and helpful customer service!

Anthony provided great customer service. Friendly and knowledgeable

Great customer service. Anthony is a great representative.

It was very easy to sign up for a unit with Anthony. Very nice and knowledgeable. We were able to get a great deal and he has a fun and personable way about him while getting through all the paperwork.

The man who helped me was great…I really like the staff!

Barbara and Anthony were awesome

Barbara is very helpful, sweet, and made accommodations to get me the best unit.

Barbara was helpfull and got us hooked up with a unit fast and easy less than 10 minutes.

Barbara was very a delight and very knowledgeable. #professional

We got a unit yesterday and are very pleased. Anthony was amazing and gave the best tour and helped us with the gate code and made sure that we were able to function the app the right way. Very friendly and went above and beyond to meet our needs. Thank you very happy we chose you guys

Anthony was very helpful in finding us the right storage unit. He was very in depth about the different details and questions we had. Overall really good experience.

Great customer service from Anthony he helped me out to get my online order perfected and took me personally to see each unit helped me measure my items and everything also he went over everything with me was very detailed so I didn't have to ask any question was very friendly and polite and he knows how to treat his customers and run his business give that man a raise 🌟🌟🌟🌟🌟

Barbara was so helpful and gave me time and attention yesterday 2/8/23.. She was understanding and caring while helping me get my contract correct and compliant for my company that rents it for me and the wording and who has access to unit would be compliant and worded right!!! Thanks for going the extra mile for me.

Barbara did really good customer service helpful and so nice. I will recommend this location to other people good job Barbara . Thank you for your help

Anthony was a great representative very helpful and respectful.

Absolutely love this storage facility couldn't complain about it not at all great people no runarounds

Barbara was very professional and helpful with my transition to a different unit! She explained how everything that was going to transition over and covered every aspect. I’m 1000% satisfied, Thank you Barbara!

David and Logan were outstanding. Very helpful

Was productive and relatively an easy experience. Barbara was a great help to my situation. Lowered my cost and have a promises to find a easier ingress and egress with a long fifth wheel.

Logan was very helpful and courteous. Was able to put me in the right storage unit that I needed. I highly recommend this location! Thanks again Logan!

Friendly and explained everything.

Christopher was so kind and thoughtful to help me. Best customer service I have ever had!!!

Barbara and Logan were exceptionally helpful and went out of their way to call me when I forgot to lock up storage. Logan was very understanding when the serpentine belt broke on my truck and I needed a little tle extra time to clear out unit. They are a good example why I love bidding on Public Storage auction units...making it so easy to run my business!

At this location on Route 66 highway in Yukon Oklahoma you pay more for a parking spot that is 10 by 35 more than a 14 by 25 you pay twice as much for a parking spot then you do an actual storage building

I’ll like to give a shoutout to Christopher for his amazing customer service he was very respectful and answered all my questions if anyone calls here, ask for Christopher he’s your guy.

Logan and Barbara offer lovely customer support and service

Secure access. Service very helpful.

Christoper thanks for all the help yesterday. These people help you get what you need at an affordable rate!

Barbra is the best go see her anytime for your storage needs

The Man That Helped Me On Oct 27th , Thursday Evening Was EXCELLENT An VERY Helpful , Awesome Service As Well. Thank You All! ❤️

Very kind women

Dale and Barbara were a joy to work with. Very easy process!

⚠️Far better alternatives to this facility.🛑 I debated for several months how to approach management & the public concerning the demise occurring with the transition over the course of several months, eventually resulting in our hasty departure. Reportedly, storage business will capitalize occasionally on this compromising situation of significant unconvince, resulting, one way or another, in customers perceiving hostility and exploitation among other aspects relating to a flexible rental agreement. From the time leading up to All Storage transitioning to the current Public Storage, various aspects begin to suffer, yet the rent remained the same without any compensation and only lame excuses from the mouths of very unprofessional on sight employees with the worst of poor attitudes and work ethics. The thing that stands out the most, relates to new ownership lessening the facility in several ways, yet significantly expecting an increase in rent. The new staff obviously lack skill, knowledge and ability. ●Random abrupt, without forewarning, 💸drastic increase in the rental fee/rate❗️One unit abruptly increased $42 with the other exact same, yet different, Unit a few months afterward raised $58 in rent, which REQUIRED an pro-active approach on the renter's part to explore a transition period that would delay an increase aimed to altering rental fees to as much as $224 per mo.🤢 In the one instance and not the other, despite both units being connected on the same account, one was afforded a six month delay while the other wasn't and required a monthly approach to address the increasing of fees. The delay was appreciated, if not the manner which the increase was implemented.😖 ●The security cameras were inoperable for a long time and often quedtional and apparentlyunreiable. Several renters have shared that they have been denied access to surveillance video. ●The main security gate was often broken or left wide open. ●The trash dumpster was often full and overflowing, remaining unaddressed for weeks or longer. ●The dumpsters were locked shut, denying ready access to customers, for even small trash disposal. Quite a lot of customers begin leaving, so perhaps that was a culprit, but still nonetheless, a disgusting problem that doesn't constitute neglect or ignoring. We were approached by an employee and told that the trash receptacle was not for customer/renter use/access, even for insignificant amounts of debris/teash. ●Mud, dirt, debris, such as that which can cause tire punctures, etc, along the drive paths are ignored. ●Staff acting inconsiderate, parking their golf cart in the way of typical access to the gate security station. ●Absolutely, no seating at all for guest in the on-site office. Another degree of being inconsiderate, particularly to children and the elderly or disabled. ●Most of the on-site convenience supplies were eliminated. ●Various levels of neglect, from lack of cleaning to various maintenance/upkeep, such as several dead trees, lighting, cameras, security gates, etc. Painting the gate black, is certainly not a considerate color change, particularly during the hours of night! This only acts to further promote lower visibility and accidents. ●Hours of accessibility were inconveniently lessened, with occasions when access was impossible during the time designated for accessibility! Business interruption🙄 The impression is that of minimal effort and investment, denying necessities while significantly increasing rent/fees. With a great migrational influx of customers from various experiences, I suspect this national chain will thrive fine without those of us who expect much better. Fortunately and gratefully, we know and understand that much better alternatives exist close by. Hopefully, those of us who share these experiences, will benefit not only the management of the business, but also members of our communities, toward improving our towns with a healthy intolerance and unacceptance. Hopefully improvements will manifest, but until then, many of us are content to leave and improve our experiences.

Would highly recommend! Barbara is always nice and very helpful.

Barbara and Dale have me the best service I could have asked for , thank you ‘

This place makes up rules as they go. Changing rent cost, space rules, etc. Bunch of crooks. Parking spaces that went for 33.00, to now 125.00. Lol, what a joke public storage is. I would stay far from this place as possible. They don't wanna talk to you, they want to push you off to their app or website. f@@k off public storage

The prior owners All-Storage sold to Public storage and within a couple of months the prices went up for no real changes that I was made aware of.

I reserved a 5x10 climate control storage for August 1, 2022. This had been reserved for almost a month. I arrived at location in Yukon, ok during business hours and had to wait 30 minutes for someone to arrive. I was not the only one waiting. She said she had gone to the bank. No sign on door. I told her I had a reservation for above and she said I do not know why they do this, I have none available. She finally put me in a 4x5 non climate control and it did not have room for everything I had. She said she should have one available on August 15 but I know not to count on that. This is also making us move twice. I am a very dissatisfied customer.

This is a very clean and secure place to store our RV. Barbara helped us pick the best spot for our 35 foot 5th wheel. She was very friendly and easy to work with!

Yukon location. If you need help in finding the right size storage, Barbara is the one to help. She showed me several sizes, was patient and made the process much easier than expected. Thank you Barbara!!

fair prices and easy to work with

Great service given by Barbara she addressed my questions and made it a easy process. Thank you Barbara

Customer service is perfect. Barbara is just about the sweetest lady I’ve ever met & she’s so helpful. Place is maintained well and the location is awesome!

RIDICULOUS! Raise the price in the middle of inflation, trash cans are locked up w/padded locks, made every single person get insurance. You are CROOKS! COMPLETELY DISGUSTING!! Greedy, lying crooks. Thanks for taking advantage of families during this time. I NEVER leave bad reviews but DO NOT EVER go to this place. TACKY.

Barbra is awesome!!

So far so good

They are amazing….helped me out tremendously and saved me money.

Excellent customer service from Jen! Questions were answered and processed with great results! Excellent facility!

Barbara's Really helpful and nice

Barbara is great!

I was in a crunch, moving that had to be done that evening. I got to the storage and the gate was malfunctioning and it was fixing to pour.The two office women were out there trying to get it open, this was after hours. Long story short, couldn’t get in to the area my storage was in. Jen was awesome! She got me in to a storage on the other side temporarily. Definitely on my Christmas list!

Nice facility and even nicer people! I had the privilege of working with Barbara, the manager.

Tonya was helpful renting me my unit today. Thank you

Jen is amazing!

Overall a pleasant experience, Jen was really helpful and informative.

One thing after another with this place: The elevator didn’t work on move-in day and no other 5x10 climate controlled units were available, so I was moved to a dirty 10x10 climate controlled unit with the promise that my price would be honored for the smaller unit price. Never happened! I paid for Jan 20th-Feb 20th up front, but was then told to pay again on Feb 1st for the higher unit price. What was even worse is that Public Storage does not empower their employees to fix pricing issues locally there in store- this is horrible customer service. They wouldn’t ever answer their phones either, so I spent 3 of my lunch breaks going up there to try and get this resolved in-person. After staying for 2 weeks, I ran as fast as I could down the street to a brand new storage facility that even offered a free moving truck. I would recommend you do the same.

The ladies that signed us up for the storage building were very nice snd helpful. I took one star away because the overhead door on the unit was very difficult to open. Needs a spring adjustment or lubed.

These folks are always amazing. Affordable price for a huge space.

I have never had any issues with this property in the 5 years I have rented here. I had a climate controlled unit, a regular unit and an outdoor space. They have always been friendly and helpful. Rachel is very friendly and helpful. Thanks again Rachel!

This is the first month but so far it's been perfect everything I could hope for plus the special where you only are charged a dollar the first month so it cost me less than $60 for the lock and the insurance and move in rates

Rachel is amazing!! Goes above and beyond to help customers.