Public Storage Self-Storage Units at 4317 NW 39th St, Oklahoma City, OK

Joann was fabulous and very helpful! She was also cleaning the whole time I was there on the property.

Was Extra Space Storage but was bought out by Public Storage a few months ago. No warning to current customers of thus chand. I literally didn't want to use this company but am now for ed into it. Now they are changing your due date with hardly any notice. I purposely set my move in for the date so I didn't have all my bills due on the 1st. I just paid on Aug 23 $148. Now on Sept 6 I have a late fee for the month. I just paid you!! When i paid my rent, there was no mention on the site that my due date had changed. Stay away from these thieves!!! 😡

Witnessed Anthony give Superior Service to an elderly lady in office yesterday while I waited to make my payment for the month 👍kudos

Spoke with Stacy today. She was awesome. Answered all my questions and provided me with great information.

Robert was extremely good

Huge shout out to Ashley and Julie, for helping me update my rental. They were friendly and even showed me how to use the app step by step. 10/10 Would recommend!

Andrew and Julie are great. Made everything super easy! Definitely telling friends!

Anthony was so helpful and got us in and out in a jiffy. It was a great experience.

Anthony was so helpful ! Our onboarding went smoothly and he was professional and courteous. Thank you Anthony !!!!! Give this guy a raise !

This place was really nice. Found it by accident but I'm glad I did. The people that work here are really friendly and helpful. Adam helped find a good deal on a unit and even made sure I could actually lift the door which was considerate. And Debbie was nice enough to help me purchase some supplies. All around I'm happy I found this place on accident. I'd also like to add that today, it's known by a different name but same great customer service. A lady named Shirl Rukkila (awesome name) helped me with the new app and policies and I'm happy to leave this review!

Great experience and friendly customer service.

They charge you insurance in the price but don't tell you. When you arrive they break the price down then realize hey I really do need the coverage.

Amazing storage unit! Super organized and clean. Easy booking online.

I like the unit. The people are helpful and friendly.

I’ve always had great customer here. Stephen at the front desk is super helpful and easy to work with! Thanks for making my transition easier!

We Had A Great Experience. 👍

Great experience with Stephen! He was detailed and kind.

Stephen was great help , real polite and helpful

STEPHAN WAS WONDERFUL

Business great. Staff awesome. Price affordable.

Stefan and Caleb rock. They are quick easy and very friendly

Stephen was very welcoming and helpful! Only took about 20 minutes to get me situated!

Customer rep was very helpful and courteous.

The manager is always polite, helpful and friendly. Adam helped me today and he was very nice and knowledgeable.

Stephen was very knowledgeable and friendly and the property looked clean and easy to navigate

Frustrating experience so far at 4317 NW 39th in OKC. 1) Storage was supposed to start on 4/17 and told to come by the office that day to present my ID to finish up paperwork (?). Came in on 4/17 and no one was there. Called the office and the guy said (paraphrased), "Sorry, I'm in Tulsa watching the office here and no one's at the office there... you're SOL. Come back tomorrow." Glad I didn't have my truck loaded up. 2) Finally able to unload stuff after several back and forth trips. During the last trip last night (around 8:30pm), apparently the Extra Space Storage called the cops on us. Was swarmed by 3 cop cars once we closed up the unit after dropping last load off for the night. Cops were super professional and courteous but still alarming that Extra Space Storage would call cops on clients for using their storage during >posted< open hours. 3) Tried to go back tonight around 8pm to drop another full load off and couldn't get in. Access denied. Called customer service and they said that the facility actually closes every day at 7pm. This, while I'm on the phone staring at the gate and office door that clearly says access every day until 10pm. No idea how we got in after hours the night before. When I got home, looked on website and the hours say 7pm. So, clearly someone's not updating signage on physical property. On the plus side, the customer service folks and onsite management the few times we've spoken were polite and professional. Not sure where the disconnect is happening but someone's not doing their job updating signage, facilitating sign up, etc.

Stephen was awesome!! Helped me out with double units. Successful and easy process. Thank you!!!

Adam was super informative and friendly, had great answers to all my questions.

Sean was very helpful and polite! He made the whole process super simple and painless. I look forward to storing my stuff with yall!