Today I had a situation come up and I needed a storage unit quickly luckily for me I found Public Storage online and signing up online was easy and when I got to the property, I wasn’t for sure where my unit was and I stopped by the Office where I was greeted by Robert Who was more than happy to help me find my unit . A special thanks to Robert for going above and beyond. I appreciate you.
Robert provided excellent service!
Robert was very helpful and friendly on the phone and in person. 10/10 experience!!
I've been a customer since 2020. Although my prices are higher than they were then the customer service is top notch.
Robert squares me away fast and got me going without any issues
Robert was very informal on the storage an storage prices good customer service an a very sweet man that know what he is talking about
Robert was very nice and very knowledgeable! I appreciate his professionalism!
Robert was very helpful and kind
We just moved into one of the storage units and we’re just blown away. The security of the gate and being able to unlock the gate from my phone is SO great. The storage unit itself was immaculate. The walls are so reinforced, the concrete in front of the unit leading inside is sloped for easy access with things with wheels, and the garage type door made it so much easier to put our bigger items inside with ease. Thank you Robert!!
Don't store anything of value here. This storage location is not secure. My unit was broken into--someone hopped the fence with bolt cutters and cut off my locks. Management does not have cameras facing the units, only on entrance.
Robert was extremely helpful excellent customer service
Robert was very nice and helpful!
Fast and easy rental...Robert was a great help.
Robert was very helpful and friendly. Highly recommend. .
Robert was professional and explained everything very thoroughly. I am a repeat client at this facility and would definitely recommend. Thanks, Robert for helping during an extremely stressful time!
Robert is very knowledgeable and helpful.
Tha app informed me I owed $187.00 for storage on Grand Blvd. When I took in the check, the computer said $191.00. Robert did his best to explain the indefencable and deal with my disgust and mistrust with Public Storage.
Robert, has been very nice and helpful on everything I recommend talking to him if you ever need anything at this location.
The manager goes out of the way to make it right. 👏👏
Robert and Allie were helpful to get me transferred into the unit that I wanted in the first place.
Robert was very helpful and professional today while helping me secure a storage unit. A very nice guy!!
Robert has done a fanatic job with his customer service! He shown me the units on the property which help me choose the unit size that i need! Robert is amazingly good at his job. I appreciate him so much!
Went to get pricing and more information about the services offered and talk with Robert. He is a very friendly guy to talk with and extremely helpful with any questions
Robert is amazing and knowledgeable
Robert was super helpful and friendly!
Robert was great double Stars
Robert was a gem!! Thank you for all the assistance
Robert is good guy recommended
Thank you Robert for your help! Very much appreciate
Nick has been a great help to me while renting my storages. He’s so knowledgeable and professional. Best thing that’s happened to this company!! Sincerely!!!!
I went to go grab an item from my unit and noticed the plastic slide the covers the key hole on the lock had been slid open. It's tight so it didn't happen by itself. I removed the lock which HAD NOT BEEN CUT and opened the door. It had been rummaged through and some things were stolen. A couple notes about the experience here. I rented the unit BEFORE Public Storage bought them out and jacked the rent 33%! The day I went in to rent it, the guy working there was slouched over in the office chair asleep with a moving blaring on the TV in the background. I knocked on the desk, nor response. Jingled my keys, no response. Finally I yelled so he could hear me. I rented the unit and he assigned the unit number. Upon opening the door the floor was covered with trash. I walked back up to the front desk and showed him pictures and he grabbled an electric blower and a trash bag and handed it to me. I had to clean it out myself. A few months later they started running barbed wire around the fence on the perimeter. A couple months later the place was bought out by Public Storage and promptly removed the barbed wire and sent out notices of rent going up. Now with the theft and someone picking the lock. I'm out. If you have stuff here, cancel and move. Another thing I noticed one day was that a vehicle someone stored there had had the gas door ripped open and assume the fuel pumped out. Beware folks....poor security here.
My boyfriend and I had a great experience. The staff was helpful and the facility is clean. We feel safe here. Very kind people.
Nick's customer service has been outstanding, and we get a warm welcome every time, and the storage units are clean and well maintained.
Nick was great and super helpful
Just signed up for a storage unit at 2900 NW Grand. The manager quickly helped us with an issue that developed during online signup. He also answered some questions we had about the unit.
Great facility. Sandra was awesome!!! Besides the units themselves, she made the experience painless and even enjoyable
Nick made it easy and painless
Very simple sign up process and Gregg was great at answering my questions. At one point I told him.... "How was this so easy?"
Good service and easily accessible storage areas with large vehicles
Nicks customer service was on point! I’m very happy that I went with this simple storage. I actually had another one closer to my office, but decided to stick with the one! I believe it’s definitely worth it!
Working with this group has been a dream! Secure, friendly, clean, and so easy to get in and out!
My experience at the Nichols Hills Simply Self Storage location was phenomenal. All of my questions were answered and Nick was able to help me get everything I needed taken care of.
Great service would give a 10 star
Great service Nick was excellent
Nick is a wonderful manager and goes out of his way to assist us at every turn. 100% would recommend this location to all of my friends.
Excellent customer service. Better prices than the last place I used.
Our unit was broken into and the “store manager” was not only, not helpful, but accused my husband and I of lying about dates we were at the unit. I have paid way too much money to use this storage with sub-optimal monitoring and surly front office to every use again or recommend. We pulled the remaining items from the unit immediately and cancelled the rental. Do not use this site.
Nick was great and very helpful and was great with answering all my questions
Nick is very insightful, attentive, and helpful. He answered all my questions in a timely fashion and went above and beyond to ensure I had all the information I requested. With employees like these, I will definitely be a returning customer!
Such a wonderful experience! The manager greets everyone with a smile and happily answered every question I had. 100% would do business here again.
Super easy and quick. Very responsive! Safe location.
Nick was great! Helpful and friendly!
Nick was so helpful and kind! This is my first time getting a storage unit and he made it so easy!
Bad people are behind this place at Lake Hefner. Don't rent from this gouger based business....BBB will be notified of your deceptive practices
I had been very happy, until now!
I just got your “Rental Rate Increase” notice in the mail.
First of all, I received it in the USPS Mail delivery on Saturday, May 7!
So, it is not a “30 day notice”, and should not be applicable to bills until after June 7.
Secondly, this is a 27% increase!
To me, this is an excessive “Adjustment” as you say in the notice.
No one, except Congress, has gotten this kind of pay raise.
I have been on the 10x15 waiting list now since last December. I only accepted the 10x20 unit as a temporary measure.
Either I need a smaller unit for my needs, or I will be forced to find more economical storage.
Frank Lipsinic
Unit #1008
Store 23300
NW Grand Ave.
Nick was very helpful getting set back up into a storage unit here. Great customer service and stayed late to help me! Love this storage unit.
Great location and Nick the manager is fantastic and very helpful!
Nick is friendly and helpful!
Nick was great to work with. He made sure to reach out when the first available unit opened up. Easy process and clean facility.
Nick is so kind, thorough, and helpful. I rented a regular unit and just decided to rent a climate controlled unit. Nick helped explain the contracts and the differences. I highly recommend them!!