Public Storage Self-Storage Units at 72 Industrial Park Pl, Powell, OH

Stacey was amazing! Feels like I was talking to my best friend!

Miss. Stacey has a great personality and awesome Customer service 👏 always polite and helpful with all my concerns..

Stacey, the property manager was very accommodating and took care of any issues I had to make sure my service was enjoyable. Great location.Well done!

That's where my Harley is

Eva was awesome, made the process very simple and effortless! Thank you so much !

Great customer service, deals, and storage space!! I’d highly recommend. And I love the feature where I can open the gate through the app.

Great Customer Service. Ask for Shelly :)

Great service and kind staff

This is the absolute best storage unit location I have ever rented from. Other storage companies are nowhere near as clean or knowledgeable or friendly. I went to get a second unit rented because I was so pleased with the service. Shelly was amazing and helpful, and even taught me how to use the app to open the gate because I have short arms. No more having to lean out the car to type in the gate code! No matter where I move to I will definitely try Public Storage again because of her great service.

Very helpful service from the lady in the office. She met me at my new unit to make sure I was all set with everything I needed. Very friendly.

Great facility. Great service. Great security. What more can you ask for?

Over priced, app doesn’t work, raised the price 25 dollars after two months, and then they want a $20 dollar fee to pay over the phone. Highly do not recommend this place.

Hands down the best service from a storage place ice ever received super quick super easy and was in and put with no hassle

Alex gave 5 star service today!

I’ve been with this Public Storage since they opened the location. I started out with a small outdoor unit, then moved to a larger indoor unit. I even had a large outdoor unit for a while after I moved and needed to store everything. I’ve had a great experience with them! Front office is so kind and accommodating and will do everything they can to help! Highly recommend this place if you’re looking for a storage place!

Shelley and Anne are great at what they do. Thank you so much for all of your help.

Anne is very knowledgeable and helpful. She has a great attitude towards customers, she did a Fantastic Job, Great personality, friendly. Thank You So Much!!

Shelley is an awesome person to work with

Great service with Shelley today. Thanks for your quick responses

Shelley did a Fantastic Job getting me scheduled. Great personality, friendly. Thank You So Much!!

I have been checking out different storage areas in the Powell area. After stopping at this location I was helped by Jared who answered all my questions and even took me to look at some of the units. He even followed up with me via text to thank me for coming in. I was very impressed with Jared on how he went above and beyond to help me, follow up and answer all my questions. This kind of customer service is the reason why I chose this storage facility!

Great service! The manager Jared was super helpful and walked me through the process for an overall awesome experience.

Sherry was a pleasure to work with. Very clean and organized facility. Highly recommend!!!

I am currently renting two storage units and two surface lot spaces at this Powell location. I moved from a different location due to the convenience and easy access of this location. The staff is friendly and accommodating. The facility is safe, well lit and always clean. I highly recommend this location!

Great service, fast and easy! Shelley was very helpful and informative as well

Worked with me immediately. Gave me all the options available and even offered to help me lift something heavy. Perfect service.

Shelley is very knowledgeable and helpful. She has a great attitude towards customers and always ready to help. The location is very well kept and clean.

Perfect Experience. Great customer service!!!

Fantastic service, really nice women running it.

In desperate need of a large unit 10 x 30...they were sold out...asked keigan to call me if one becomes available. Sure enough he did and the timing couldn't have been better. Thanks for following up and getting me the unit I needed. I have 5 units with them now and its a great place to store things, dry and nice modern units.

Highly recommend! Great customer service. Shelley (site manager) was very helpful and made the process quick and easy!

Easy to use and store. Fair pricing. Perfect for temporary storage! Side note, shelley (one of the workers) is incredibly nice!

The young lady named Shelly that worked there today was extremely nice as well as patient hands down she needs a bonus check her out y'all

My first time using a storage the entire process was easy and convenient communication with Mrs shelly was very professional and would suggest this center to anyone it also was clean and secured just watch the cute ducks on your way in

Shelley was amazing and very accomodating!

Very easy to rent, kind staff, everything was easily accessible!

Convenient location on the north side.

Shelley Anne Great very very helpful!!

Shelley is extremely helpful and customer service oriented! She helped me find and transfer from an existing rental space to one the suited my needs better, and made the process smooth and painless. Thanks Shelley!

Shelley and the ladies were very helpful and pleasant to work with!

Update 5/3/2022-has been a full week trying to get the receipt for refundable charges as was promised by property mgr. Most recent call 4/30 to Corp cust. srv. assuring me the district mgr would respond in 48hrs- NOTHING. still no cooperation. As Corp. cust. serv. asked me during 4/30 call, "Why didn't the property mgr just do a screen shot and print it out?" Good question. I cancelled the unit within 24hrs of online reserv. for personal reasons, and considering lack of customer service on all levels, seems to have been the right decision. Also, you should not have to be forced to pay for additional insurance to use the online reservation. Homeowners and renters policies cover rental units, but no option was given to provide that info online. Never use an e-check to reserve a storage unit. If I had used a card the charges would have posted to bank account immediately, and spared myself 6-8 week turn around for refund. It's not the time table I am objecting to, all I want while I am waiting for the three checks is the receipt for the refund that I stood in the lobby and confirmed to be emailed to me. This should not be this difficult. Better Business Bureau is next. I will stick with Extra Storage, or independent locations.

Clean. Well maintained. This is by far the nicest storage facility I have ever used. Shelley is fabulous! Thanks for everything.

The manager was really helpful and nice. Honestly loved my experience with this company. Even needed new lock and they helped me easily and with great customer service.

Went in there completely clueless and very new to rent a storage unit. Shelley was extremely helpful and gave me the best price possible which was the best price of all the places I had called. Thank you for great service.

I just signed up for a 10x30 with Shelley and she was outstanding at providing all the appropriate information to get signed up. It was easy and seamless process. Thank you Powell Public Storage!

So happy with service. Shelley is awesome great customer service each time.

Close to my home in Dublin/Powell area. Clean, nice access app, convenient web reservation, fenced in lot and attentive staff.

Shelly was awesome, helped me get moved in an instant! Excellent service, stop by and get your unit. Clean location.

Shelley did a great a great job!

Every interaction with the staff at Public Storage has been positive. Branden went out of his way to make things great. I highly recommend this location.

A Brendan was very helpful and efficient in arranging my rental.

Jenny is excellent. Such a hard worker. I've found her personable, very attentive, and always somewhere in the office or on the grounds cleaning and organizing. I have a motorhome and a storage unit at the facility, and feel safe with Jenny watching out.

I was a customer at this location since 2006, but no longer need a storage unit, so I moved out. I never had any issues there with the facility and they seemed to be constantly updating.

Jenny in the office is great and very personable. Storage unit is roomy.

Jenny is great! The property is very nice. The area is secure and very safe. It has good lighting and you can tell that the property is cared for.

Jenny was such an amazing help! She was courteous and knowledgeable and made my experience a very pleasant one!

Hema was excellent. He processed my rental quickly and gave me all the information necessary including setting up the ps app for me to access to the property using my mobile phone which is great. I really appreciate his kind attention to my business and great customer service. Thank you Hema.

The location is great, the location is clean & safe and Jenny at the office is very helpful and kind

I have been a longtime customer at Public Storage of Powell!! Extremely satisfied with the service I get. Jenny has been great to work with and you really can't ask for anything more: Great security, great location and very friendly staff!!

Public Storage decided to jack up my rent rate from $100 to $145 over the span of 10 months. A 45% rate increase is positively unacceptable. I called the property manager Jenny to express my frustration. She was able to speak with the corporate office and convince them to offer me some relief since I have been a long time customer with no late payments. I really appreciate Jenny helping me out.

Jenny was very helpful and did a great job explaining the process. I recommend the Powell location specifically...

This location is cheaper than the others around and they have always been so accommodating!!! Jenny is the greatest property manager around. She's always willing and able to answer any questions I have and is so nice. While not everything is within her power, she goes above and beyond whenever possible. I've also had the pleasure of getting assistance from Hema (a new member of the Public Storage team) and he also could not have been any nicer!!! He is very polite, helpful and knowledgeable. Even though I don't necessarily enjoy having to store my belongings, I'm certainly glad it is with Public Storage in Powell!!!

Jenny, was a wonderful help and great assistance. This is a great place to utilize if needed.

Great company and great service! We run our small business out of Powell through Public Storage and they are always accommodating to our needs! Ask for Jenny, she is great!

Jenny was amazing, is been a good experience since a been with them, thank you Jenny for all your help

Jenny was very professional and has a great personalty. I will reccomend your facility to everyone i know.

Fantastic customer service. I’m storing some things from my old apartment here and brought my dogs with me to grab some stuff. Jenny had seen me pull up and came out of the office to bring water for my dogs. I would recommend anybody who needs to store some things use this location.

This storage unit was totally great! All the staffs were super helpful especially Jenny. Will totally recommend this place

Hema was great really help out on everything really recommending to come see him thanks hema

Great work

Very nice and friendly, talked about the monthly special which was well needed !

Able to store items, just as it says. Relatively new storage areas. Easy in and out. Easy to work with and I can highly recommend using them, excellent customer service

Hema was very helpful in getting a headache of a problem solved! Thank you!

Hema was awesome!!! He worked with me to get me vacated from the unit and really went the extra mile to make sure I was a happy customer. Recommend Public Storage to anyone looking for a clean, friendly storage unit.

I've had a storage for a year and never had any issues. In fact, I got everything out of the storage yesterday and left the unit door closed, but not locked and Jenny (Public Storage Rep) called me today ( SUNDAY!!!) to inform that my unit it's locked! She was nice to stop the service for me since I don't need it anymore. Things like this show how serious they take their job!!! If I was to have a storage again I would sure come back to this particular location.

Wonderful staff, very helpful, great location to powell.

Excellent service and very helpful staff , would definitely recommend very thankful to be renting here(:

Jenny does a wonderful job

Jenny was great. Very friendly, very helpful. The property is very clean and obviously well maintained.

The facility is clean and professional, the staff is kind and personable and the storage units are reasonably priced.

We were very pleased with Public Storage in Powell! The staff was very friendly and helpful. Our unit was extremely clean and well secured!

Great customer service and friendly attitude! Facility site was always clean and easy to access!

Before renting here I went to the location, and was pleased with the surrounding area. It seems like a very safe neighborhood. I wasn't sure what size I needed, but worked with Jenny on site and she allowed me to check out the different sizes available and answered a ton of questions. She also helped me through the reservation process and got me setup. Was very happy with the friendly staff, and the storage unit I reserved.

Not only is the facility clean and well kept, the storage units are just what my family and I needed. The service was top flight! The woman who helped me at the time, Jenny, was excellent at working around my schedule to accommodate me and help get into the right unit. I highly recommend storing your belongings at the Powell location. Ask for Jenny, she'll take great care of you.

Jenny is the best. Helped me thru the process with patience, knowledge and humor. Great facility. I’ve been here before and didn’t even consider elsewhere.

Great experience here. It is clean, quiet, convenient, and reasonably priced. Jenny was so helpful too!

Jenny was professional, explained various option, very polite. Would strongly recommend

I was helped by Jenny, she was very Courteous and respectful toward me and what I needed to do to obtain a storage unit. I would rate her more stars if I could because of how helpful to us. This is a great place to rent a storage unit for future renters.

I have used this Public Storage off and on for several years. I have used them for a quicker moving transfer and to hold things while I reorganise my home. The storage units are always clean and secure and are built in a way that secures your things from the weather. I have never had any problems keeping my things safe and sound here. The staff have always been courteous and helpful. Jenny was very helpful and cared about my situation in March 2021 and helped me again. Thank you Jenny.

We rented a storage unit here for about eight months. The facility was always clean and well lit. The manager, Jenny, went out of her way to help us in any way she could. Will definitely rent space here again!

It was a really nice clean place. There was handsoap in the bathroom. The lady that works there answered all my questions and was helpful. I will send my friends to this storage facility. Jenny was very professional and smiled alot and acted like she liked her job which is rare nowadays. They have boxes if you need some.

This facility was really nice and clean. The worker there was also very polite and professional.

I have been at the Storage place for a very long time. Since Public Storage took over the facility, they have been great to work with. They have taken care of my needs and answered all of my questions. Very good to work with!

Seamless from reservation to move-in. Used internet to reserve & got great rate. Jenny was courteous, knowledgeable, & made sure I got unit that met my needs. Great location & always super clean.

FACILITY IS ALWAYS CLEAN AND WELL LIT. JENNY IN THE OFFICE IS VERY FRIENDLY AND HELPFUL WHENEVER I NEED SOMETHING.

Units were clean and access couldn't have been easier with the public storage app.

Jenny was very professional and was right on top of the business at hand and got me on my way quickly!!

Thanks jenny 5 star service ⭐⭐⭐⭐⭐😉

Had rented at this facility in the past when it was a different company, location and pricing decided to give it a try again. Jenny who helped us with various things has been very nice and helpful with anything that we needed. The whole process including setting things up online all went very smoothly, the units are clean and well cared for, and we have been happy with our experience so far - thank you!

Rented two units one month apart - both were very clean. Jenny was very helpful each time. Pleasant to work with. Great location near downtown Powell. Would not hesitate to recommend this facility to anyone.

Public Storage in Powell - great prices, easy access, clean, secure, and convenient. The property manager, Jenny, was able to help me determine my needs quickly. Her knowledge and professionalism coupled with her friendly demeaner and great attitude assure me that I made the right decision in choosing this location to store my belongings.

I have been a renter on this property since 2009. I have witnessed several management teams but I have to say this management team has been the best to work with over the years. Jenny has been friendly on the phone when I needed assistance and she is a hard worker; I often see her providing maintenance and sweeping of the property when I am on site. I have had NO mice issues ever! My husband and I intend to continue our lease and know that our storage items are being taken care of and watched over by Jenny and her co-workers while we are away. Thanks, Public Storage of Powell!

Very nice customer service, nice property, placed my boat there.

Excellent storage for our RV! Secure facility and competitive pricing. Jenny is extremely helpful and courteous!

Jenny was awesome with the initial setup. Very friendly and helpful. Great location and easy access.

This location had a great deal when I got the unit a year ago and has wonderful staff. Always very helpful and quick to answer any questions I had. The unit was very clean and all the spaces were well maintained. Great location in Powell and was easy to access from the Dublin area. I have closed out my unit just recently but would be happy to work with this Public Storage location again in the future should the need arise. Jenny was very helpful in getting my unit closed out and made sure to check in to confirm everything was settled and taken care of. Excellent service!

My wife and I visited Public Storage office and was greeted with a smile by Jenny. She was very informative about all the units and recommended some units to meet our needs.. We were comfortable with her info and decided to rent a unit thanks for help.

Jenny the site manager is great. Has gone out of her way to help my wife and I find a storage unit to meet our needs. Appreciate all your effort..

I want to thank Jenny for her amazing customer service and help every step of the way! From the time I entered the facility to rent til I emptied my storage unit. I've noticed that customer service with most companies has go downhill on so many levels in our society today!! Jenny is absolutely the opposite of the norm!!! She went beyond all expectations of any Customer service I have experienced!! Give that Lady a $ Bonus! Thanks Jenny you are exceptional!!!

Rented a space today and it was a very pleasant experience. Jenny was very knowledgeable and helpful. Reserve your space on-line and when you get an email for an appointment Jenny will show all available spaces for your unit. Touchless paperwork, too! Highly recommended!

My experience with Public Storage and the on-site manager, Jenny, was excellent. I created a challenge due to reserving a unit online. I intended to reserve an outside lot but instead reserved an enclosed unit. Jenny and her management was able to correct the mistake and was helpful through the process. I would have given 5 stars an although the website is easy to navigate, the description wasn’t detailed and I didn’t realize the filter for storing a vehicle/boat. Once again, the experience was overall excellent and the management is helpful and the faculties are clean and secure. Thanks Jenny and PS!

Jenny was VERY helpful! Thanks Jenny

We had great service thanks to Sean. Jenny has been very helpfully in the change over to Public Storage.

I went in with a couple of problems. Jenny worked with me to resolve them all. She gave great customer service and was very pleasant. I would recomend them, specially if Jenny is helping you...

Rented a storage unit today- super impressed with the cleanliness of the facility. Jenny was great to work with, she made sure every detail was addressed, and answered all my questions. I would highly recommend Public Storage in Powell.

I went to the storage facility at 72 Industrial Hwy, today, and was very impressed with the level and quality of customer service I received from Jenny. I highly recommend this location. Thank you, Jenny :)

Easy, fast, friendly service from Jenny! Walked me back to pick my spot, gave me choices, clearly explained everything. I had forgot my registration and ran home to get it, and she didn’t miss a beat. It couldn’t have gone smoother. (Well if I had remembered my registration)

Jenny was extremely helpful and she went above and beyond to solve our problem. Thank you Jenny.

Lisa R. did a great job getting our reservation going! She showed us the climate controlled unit we were interested in and worked with us to secure it. Check the online pricing for specials!! Clean facility. Easy access. Seamless process. Thank you, Lisa R!!

Very nice storage units, with good hours and facilities. Jenny was excellent to work with, very helpful and friendly. I would highly recommend for anyone needing storage units in the Powell area.

Had a great experience renting two storage units today. So glad they had climate controlled units. Jenny, the manager on site was very helpful and pleasant! Great location!

A great experience ! Jenny was a pleasure to deal with and so professional. Facility is very clean and organized.

Always easy and a pleasure to deal with. Super friendly and helpful staff. Highly recommend!!

Fast, friendly service at great prices.

Great place friendly service get here and rent a place now !

Very clean and well maintained facility. Staff is very friendly and social. Very happy with my experience.

Clean, clean, clean. Convenient and friendly staff who are always willing to answer questions. Great secured facility.

People here are outstanding and helpful. Storage spaces are really clean and it's easy to get in and out with a fairly large truck. Highly recommend the place.

How much for rv storage

The storage units and the whole facility are spotless. The staff is very friendly and super helpful. They explained clearly the rules and policies. They were funny and also had the best prices around.

This place does an amazing job at helping people find the best storage possible. They are attentive, professional and nice to work with. I highly recommend them!

Friendly staff, clean office and storage area, great experience so far.

I had a great experience with Cardinal Self Storage. Staff was knowledgeable and friendly. Unit and surrounding area was very clean. It was a nice surprise to see a dolly in the truck I used and another in the storage area.

The salesman was very instructive and helped me get into the right storage area. Very professional.

Very polite, positive and helpful . Clean facility and secure.

Very affordable to get a storage unit. Secure place with cameras and locked gates. Best priced place in the area. It is in a great location in Powell. At the end of the industrial road.