Public Storage Self-Storage Units at 3171 S High St, Columbus, OH

very helpful

The manager is amazing!!!

was in to get a unit yesterday and elizabeth was very helpful efficient and fast i had the key in no time

Extremely satisfied with my experience at Public Storage. The property manager is so nice and very professional. I have used Public Storage for my personal belongings as well as for my job. Will not go anywhere else.

Good customer service

Great place to stash yo stuff! Nice people in office.

I love this place! I had such an amazing worker at the desk! She was very helpful and very nice! Her customer service was great! She made it so easy for me to get a unit!

Allison is so awesome She was very helpful

Elizabeth was great she explained everything to me in details and I really appreciated that.!thanks Elizabeth

Horrible experience my move in date I rented a U-Haul truck for Six hours to move in I get to public storage with my 1st load get it unloaded no problems I leave get my 2nd load pull up and 5:15 to 5:30 put my access code in two times gate never go up on the gate it say we have access until 10 pm look at the gate and see a lock and chain with a full U-Haul truck that I was supposed to return by 6 pm I call customer service and they say they will email the manager I call the manager no pick up no response put me in a horrible situation because the U-Haul charges by the miles, have to refill gas, and I was supposed to return the truck by 6 I ended up having to return the truck the next day and made 4 trips back and forth because I couldn't get into the gate no one called back no one accommodated me for my troubles it was no communication no email no text no return calls not even sign on the gate that says out of service and why I was trying to get in 5 other customers came trying to get inI spent more money than in my budget because of the lock and chain on the gate

Safe and clean.

Public Storage is a great place to store you're goods. And the new lady that's working there is amazing, she is very helpful and she really knows the business, very polite and made me feel comfortable. Highly recommend the public Storage on S High St in Columbus

The new lady that’s there is very nice and I’m not upset with her by any means, but my unit has been broken into twice since October. There’s a homeless camp behind the place as well. There’s people staying inside their units and there’s specifically a guy staying in the one in my hallway where everyone unit but his was broken into. And prices are very high here, payment just went up $50 a month and it’s not secure and I can’t trust having my stuff here any longer. It’s sad people have no life and wanna take from others. The company itself isn’t awful but it is pricey considering I’m paying $192 for a 10 x 10 a month now and my stuff keeps getting broken into.

Caught the public bus .from a SUPER LONG DISTANCE. ONLINE IT SAID THEY ARE OPEN!!,ITS SATURDAY AT PRECISELY 1:13 PM. . OFFICE LOCKED!NO ONE IN SIGHT.. AND I HAVE A URGENT BILL TO PAY!!! 😡😡😡😡😡😡😡😡😡

Complete scam. Was emailed a code that didn’t work. Paid for a lock I didn’t receive. And 2 saturdays in a row I’ve went to try and find anyone to talk to and there’s nobody there. Paid for a month of rental and never saw the unit.

I reserved a unit online and within 20 minutes Linda called to see if I had any questions and to make sure the process was smooth. Once I got to the store, the whole process was incredibly quick and easy. I honestly think Linda Is the Rockstar of this Simply Self Storage

Linda was great. Professional, courteous, helpful. Made the process easier.

Great place

Very nice and clear with instructions

Don’t go here. Unsafe

I like the fact good customer service and I like the cleanest of the building.

Simply self storage was very good ! Excellent staff ! Linda , staff member at desk was excellent, answered all questions I had and was extremely nice !! If you need a storage unit go to Simply self storage on S. High Street here in Columbus !!

Great spot

Not very happy with the service.I guess they can raise your rental rate whenever they want.I have no choice but to pay this ridiculous payment this month.but it won’t happen again.just lost a customer

Reserved online, but it wasn't available. Two ladies working in the office were unhelpful and too lazy to unlock the door until i called the corporate number.

Great, efficient service, no wait or hassles

Very helpful and very nice. Thank you!

This storage place likes keeping people’s money that is owed to people I’m owed $112 and they will not pay out. We talked with Linda and she looked it up for us and she found that the company owed us the money. But also said they don’t like paying what’s owed. So I’m wondering how many more people have been done wrong by this business? But if you look closely they only respond to good reviews not the bad ones. You should address all reviews not just the good ones.

Great place, love the staff shes awesome! Never have a issue with anything so far, place is kept clean and presentable to the customers.

Linda was amazing! Great customer service skills! Need storage go see her! Thank you Linda your awesome!

Linda was very pleasant and professional about showing the empty units available in the facility and the pricing range thru out, greatly appreciated

Andrew and Linda were beyond helpful. Location is close to my home and it’s very easy to get in and out.

The call center isn't that great,But the service at the S.High st .location is Excellent. I highly recommend if you are in need of storage that's the place.Linda is wonderful and conscientious..

Just would like it if they would keep their prices the same more than two months and when they have special for you to get a unit they should let the ones who have been there for over a year get it too

I recently was looking online for a storage unit and the information that the lady gave me was incorrect but due to Linda being such a wonderful person we ended up getting a storage unit then I underestimated how much stuff I had and Linda helped me out with no problems in switching me to a bigger unit thank you Linda 5*

Great people are clean just hard to talk to someone. But the will call back but if you miss the call well just leave a message. I have been there over 2 years