Public Storage Self-Storage Units at 922 Route 25A, Miller Place, NY

Ris is so great and helpful! Everytime I come into the office and the property it’s kept top tier clean and presentable. You have great employees working this location!

Helped my friend move and utilized storage here. Awesome. No complaints. Wayyyy less complications than back home.

Excellent place to rent from The manager that runs the facility does a perfect job, very friendly and professional

Fantastic! Never have an issue here. Have been renting a unit for 6 years. Never have issues getting in and out of the property. Property is very clean. The staff is always polite, helpful and extremely knowledgable.

Gate hasnt been giving remote access through the app they force you to use for months now. They constantly change the TEN. Digit access code so most days you do not have access to your storage unit. Have complaint about this for almost 2 months now and nothing has changed. 80% of the time no one is working to assist on premise

Great experience! Ris was super helpful and answered all the questions I had.

Fantastic service, very helpful and able to accommodate any issues or questions I had. Great experience!!

Went to inquire about pricing and Rís was extremely helpful. Great attitude and Great experience. 5 stars

Ris was professional, knowledgeable, friendly and quick

Ris is always welcoming and answers any questions I have!

Reese the manager has worked with me twice now to help me with my unit. she accommodates to all needs.

I absolutely love Riz at the desk. Riz Literally never has a problem helping me with anything, very personable and very respectful. I absolutely adore Adore Riz

Great location! Super helpful and informative. Ris knew what he was talking about and was a pleasure to work with. Would highly recommend if you’re in the area!

Ris is a most excellent property manager and I enjoy coming in to catch up about things. Always courteous and prompt. I love being a customer here, thank you all!

Public Storage is the best, fast quick and the staff was awesome, Ris was very helpful and knew his stuff!! He felt very confident in our purchase. Would recommend highly!!!

Very friendly and helpful staff!

Can't tell you how great this property is. Very Clean with easy access and Ris is so helpful when I need a little help. Overall amazing service here.

Took a lot at the place a little while ago. The store and the grounds were kept really clean and organized. Staff is really helpful and knowable.

I found this place last min. I wasn’t too sure as I’ve had bad experiences with storage before. Luckily I had ris to help. With in 15 min I was able to move my things in and have help with exactly what size would meet my needs. She is the only person I will deal with there as her personality and professional attitude and attention to everyone who walks in. Makes it feel like I’m part of my new community. Thank you Ris!

Ive been renting units on and off at this location for years. This location is Not the closest to my house however we choose to use this location because of the positive and extremely helpful attitude of the employee Ris. Ris makes the rental process easy and joyful. We see Ris frequently walking the property to ensure safe keeping which makes us feel that our belongings are always safe. All public storage employees should learn from Ris to have the same enthusiasm and positive attitude and attentive to detail.

I have had to use a few different public storage due to my mom passing and me moving. When I went to the miller place location I was ready for the headache I got from every other one of little to no help. That was not the case here. I had the pleasure of having Ris help me. I will never switch my location again because of them. I needed 3 units and the office was about to close. Understanding my really hard last minute situation Ris stayed helped me pick the best and most affordable units and sizes for my needs. Even stayed well after they needed to, to make sure everything was to my needs. I can’t thank them enough for their kind deed although it seems like “just their job” it meant the world to me and relieved my anxiety by a million.

Very pleased with the my service. Dylan the representative that help me was super efficient and knowledgeable making the posses a breeze. thank you again Dylan, i will definitely recommend public storage to anyone in need.

Ris was a great help with getting my storage unit. Thanks

Clean environment and amazing staff!

Rís is always so helpful and easy to talk to about questions and concerns. I will always recommend this location.

Ris always makes it a pleasure dealing with public storage. He's so knowledgeable and professional!

I utilize Public Storage frequently. Always clean, safe and well maintained. The level of customer service I have experienced from Ris has always been above and beyond. 5 Stars X 2....

This location is very clean and convenient with elevators and lifts. Dylan was extremely helpful in showing me around my new space and getting it all set up. Very happy with the customer service received

Got a great rate for a 10x10 unit but not even 6 months later they send me an email stating my rate is raising by over $40.

I'm very pleased with the customer service I received today in a short notice I wanted to get a bigger unit to transfer. This gentleman Dylon was extremely helpful,understanding, and helped me with exactly what I needed. He's the man man!!! 😁😁😁

I booked this space online and did not head over right away to check in so Dylan was just about to call me as I walked in. Talk about timing and professionalism. This place is so clean, and the office has a very lovely scent. I'm all about pleasant scents. Dylan and Angela helped me out in the office and they are very friendly and knowledgeable and accommodating. The units are clean and well lit, and I would recommend this facility to anyone looking to store their stuff!

Rís was exceptional. We got setup on the app before we left too. Thank you!

My experience was absolutely amazing . She was professional and extremely accommodating!! So pleased

My wife had a unit here. She informed the front desk that we were going to be discontinuing our rental 2 months before hand so we wouldn’t be charged for anything after removing all our belongings on the last month, which we informed front desk again a week or so before as well to remind them. So just like we were supposed to we had everything out of the unit, lock taken off, everything done that was supposed to be done before the next charge/payment cycle hit. Guess what happens? We get charged and we were also charged some kind of fee for something, pretty much saying we didn’t inform them. No one was ever at the front to talk to except for someone who said we had to call some supervisor guy, we called this guy and left a message literally 30 times and kept all the proof that we called and never had a call returned or a call answered, no matter what time of day it was. No one ever answered, but ironically the night we emptied our unit, it took a little longer than expected so we left the facility about 5 mins after the yard closes, we get an email from them saying that we were there past hours and that we could be charged a fee, pretty much yelling at us for being there 5 mins after hours. Meanwhile it’s a coded gate that’s not manned by anyone so what is the problem exactly? Does electricity cost more after 9pm? Anyway, so they never answered us, but were quick to call about the after hours thing and also to tell us we owed them money for leaving without notice since they charged us for another month after we left, but we did notify them, just no one ever answered. Finally my wife ended up in touch with a district manager or something and he was “very upset”, (honestly, you can never tell if it’s sincere or not, probably just trying to stay on our good side), he finally got rid of the charges and had refunds sent and closed it out, but this literally took like 2 months from the time we emptied our unit, to the time we reached an agreed solution. Very stressful overall though and just seems like all they care about is money and could careless about the consumer

Ris is such a positive person, she has been so helpful. Any problem i have she is eager to help. I wouldnt go to any other storage facility unless shes running it. Its been a pleasure doing business with her, very knowledgeable and very pleasant to talking to her. I will always rent from her when in need.