Public Storage Self-Storage Units at 922 Route 25A, Miller Place, NY

Ris Exemplifies Outstanding Customer Care Ris is an absolute standout at Miller Place Public Storage. Every time I’ve gone to the storage facility, he’s been professional, pleasant, and incredibly attentive. Whether in the office, outside keeping the property ,or maintaining the inside of the buildings, Ris greets you with a smile and gives you his full attention — the kind of customer service you simply don’t expect at a storage facility — if you expect any at all. He brings such a personal touch that it feels more like a local business than a corporate chain — all because he truly cares and that's evident being that he engages with you. As someone who’s managed teams myself, I can say that Ris is the kind of employee every business wishes they had. Its obvious Ris takes pride in what he does. He never brushed off my questions and concerns, listens and has helpful answers. His attention and willingness to help resolve a problem makes all the difference. If you’re looking for a clean, well-managed storage unit with exceptional service, I highly recommend this location — thanks to Ris its PAINLESS!

Anytime I come into the office and the facility itself it’s always clean! It’s honestly the best facility I have been to! From how clean it is to its staff! It’s really great!

Ris, the manager, is absolutely fantastic. Always kind, efficient and helpful.

My truck have with Public Storage for about four or five years, No matter what, they are always nice, helpful and concerned. They will work with you throw for problems. They are one of the best, if you are looking for a good place to store you cars, trucks and items.Call them you will not be disappointed. Liz

The young man that helped us was so nice..He took his time explaining the units and all that they offered. Ris should recognized as a very efficient employee. Thank you 😊

Let me start off with who helped me book a unit. Ris did an amazing job breaking everything down for me, actually writing my account #, directions to my unit, passcode, etc on paper for me so I can have all the info on one page for me to have easy access to. Super helpful and definitely went above and beyond for me. Top notch customer service!!! As far as the location super clean and well organized. I'm very pleased to have found a safe place to store my stuff, with an amazing staff that truly cares.

The manager Ris was a huge help today! Excellent customer service. Really turned around an initial poor experience. Thank you!

Ris, the manager at the Miller Place NY location was incredibly helpful, knowledgeable and took the time out to help my family. Ris will be the only person I deal with going forward because the service was A+. Highly recommend for anyone in the area. Public Storage has a stellar employee in Ris and should absolutely know it.

Rís is the best, made the transition back up to NY very easy. Always welcoming of questions, concerns or simply stopping by to say “hi”. I couldn’t recommend better anywhere else.

Highly recommend location. Ris helps me often and is very professional, respectful, courteous, personable, goes out of way to help and very kind. Not many people are like Ris and I highly recommend location.

Not all public storage units are alike. Although I've yet to find one that i didn't feel was too expensive for me as rates increase, at least the staff at this location in Miller Place--Ris, specifically--make the occasional increase tolerable. Ris is helpful, mindful, and genuinely customer-centered which is a rare trait these days. I hope Ris is a valued as an employee.

For off Ris is who I got help from. That alone was a 10/10 experience. They helped me find the perfect size unit to meet all my need. Other than that I don’t have much of an experience to go off. Ris made it all happen so fast my worst day of packing up a loved one’s belongings and trying to find it a home was hard enough. Ris saved the day COMPLETELY 10/10 recommend.

Very clean facility. Carissa the manager is very helpful.

Ris was extraordinarily helpful. I’ve been here for two years anytime I’ve needed anything. Riese was right on it and it’s also helped me to manage my budget by being in the space that works for us. I recommend Public Storage and Rocky Point highly!

Management is great at this location. Ris is always super helpful and clean facilities

Went to inquire about pricing and Rís was extremely helpful. Great attitude and great experience. 5 stars would come back

I pay money to store my possessions in a box on someone else property. Meh... No special services offered.

I don't leave reviews but I had to. This is one one the cleanest storage places that i have used in a long time. Ris is one of the most knowledgeable and sweetest people to help me. Every question answered, every anxiety I had about using a new place gone. I think I found my forever storage place. Thank you guys for all the hospitality and Makeout me feel comfortable with the transition.

The one and only place I’d ever rent from. The manger ris is spectacular

Dealt with Ris. Everything was explained properly the price structure, the breakdown and how the payments are going to be. Ris was very thorough and very professional and understanding to needing a storage unit on such short notice. I would highly recommend PUBLIC STORAGE more importantly Ris to anyone in the community needing a storage unit.

Ris helped me the most I've ever been helped. My every need was met like never before. I was astounded at how satiated I was. It was an entire new level of satisfaction. I don't know how I could rent from any one else after the personalized interaction I've had here.

Ris was very professional and knowledgeable. I recommend this storage facility. Very highly. Because of personal like him.

Helped my friend move and utilized storage here. Awesome. No complaints. Wayyyy less complications than back home.

Excellent place to rent from The manager that runs the facility does a perfect job, very friendly and professional

Fantastic! Never have an issue here. Have been renting a unit for 6 years. Never have issues getting in and out of the property. Property is very clean. The staff is always polite, helpful and extremely knowledgable.

Gate hasnt been giving remote access through the app they force you to use for months now. They constantly change the TEN. Digit access code so most days you do not have access to your storage unit. Have complaint about this for almost 2 months now and nothing has changed. 80% of the time no one is working to assist on premise

Great experience! Ris was super helpful and answered all the questions I had.

Fantastic service, very helpful and able to accommodate any issues or questions I had. Great experience!!

Ris was professional, knowledgeable, friendly and quick

Ris is always welcoming and answers any questions I have!

Reese the manager has worked with me twice now to help me with my unit. she accommodates to all needs.

I absolutely love Riz at the desk. Riz Literally never has a problem helping me with anything, very personable and very respectful. I absolutely adore Adore Riz

Great location! Super helpful and informative. Ris knew what he was talking about and was a pleasure to work with. Would highly recommend if you’re in the area!

Ris is a most excellent property manager and I enjoy coming in to catch up about things. Always courteous and prompt. I love being a customer here, thank you all!

Public Storage is the best, fast quick and the staff was awesome, Ris was very helpful and knew his stuff!! He felt very confident in our purchase. Would recommend highly!!!

Very friendly and helpful staff!

Can't tell you how great this property is. Very Clean with easy access and Ris is so helpful when I need a little help. Overall amazing service here.

Took a lot at the place a little while ago. The store and the grounds were kept really clean and organized. Staff is really helpful and knowable.

I found this place last min. I wasn’t too sure as I’ve had bad experiences with storage before. Luckily I had ris to help. With in 15 min I was able to move my things in and have help with exactly what size would meet my needs. She is the only person I will deal with there as her personality and professional attitude and attention to everyone who walks in. Makes it feel like I’m part of my new community. Thank you Ris!

Ive been renting units on and off at this location for years. This location is Not the closest to my house however we choose to use this location because of the positive and extremely helpful attitude of the employee Ris. Ris makes the rental process easy and joyful. We see Ris frequently walking the property to ensure safe keeping which makes us feel that our belongings are always safe. All public storage employees should learn from Ris to have the same enthusiasm and positive attitude and attentive to detail.

I have had to use a few different public storage due to my mom passing and me moving. When I went to the miller place location I was ready for the headache I got from every other one of little to no help. That was not the case here. I had the pleasure of having Ris help me. I will never switch my location again because of them. I needed 3 units and the office was about to close. Understanding my really hard last minute situation Ris stayed helped me pick the best and most affordable units and sizes for my needs. Even stayed well after they needed to, to make sure everything was to my needs. I can’t thank them enough for their kind deed although it seems like “just their job” it meant the world to me and relieved my anxiety by a million.

Very pleased with the my service. Dylan the representative that help me was super efficient and knowledgeable making the posses a breeze. thank you again Dylan, i will definitely recommend public storage to anyone in need.

Ris was a great help with getting my storage unit. Thanks

Clean environment and amazing staff!

Rís is always so helpful and easy to talk to about questions and concerns. I will always recommend this location.

Ris always makes it a pleasure dealing with public storage. He's so knowledgeable and professional!

I utilize Public Storage frequently. Always clean, safe and well maintained. The level of customer service I have experienced from Ris has always been above and beyond. 5 Stars X 2....

This location is very clean and convenient with elevators and lifts. Dylan was extremely helpful in showing me around my new space and getting it all set up. Very happy with the customer service received

Got a great rate for a 10x10 unit but not even 6 months later they send me an email stating my rate is raising by over $40.

I'm very pleased with the customer service I received today in a short notice I wanted to get a bigger unit to transfer. This gentleman Dylon was extremely helpful,understanding, and helped me with exactly what I needed. He's the man man!!! 😁😁😁

I booked this space online and did not head over right away to check in so Dylan was just about to call me as I walked in. Talk about timing and professionalism. This place is so clean, and the office has a very lovely scent. I'm all about pleasant scents. Dylan and Angela helped me out in the office and they are very friendly and knowledgeable and accommodating. The units are clean and well lit, and I would recommend this facility to anyone looking to store their stuff!

Rís was exceptional. We got setup on the app before we left too. Thank you!

My experience was absolutely amazing . She was professional and extremely accommodating!! So pleased

My wife had a unit here. She informed the front desk that we were going to be discontinuing our rental 2 months before hand so we wouldn’t be charged for anything after removing all our belongings on the last month, which we informed front desk again a week or so before as well to remind them. So just like we were supposed to we had everything out of the unit, lock taken off, everything done that was supposed to be done before the next charge/payment cycle hit. Guess what happens? We get charged and we were also charged some kind of fee for something, pretty much saying we didn’t inform them. No one was ever at the front to talk to except for someone who said we had to call some supervisor guy, we called this guy and left a message literally 30 times and kept all the proof that we called and never had a call returned or a call answered, no matter what time of day it was. No one ever answered, but ironically the night we emptied our unit, it took a little longer than expected so we left the facility about 5 mins after the yard closes, we get an email from them saying that we were there past hours and that we could be charged a fee, pretty much yelling at us for being there 5 mins after hours. Meanwhile it’s a coded gate that’s not manned by anyone so what is the problem exactly? Does electricity cost more after 9pm? Anyway, so they never answered us, but were quick to call about the after hours thing and also to tell us we owed them money for leaving without notice since they charged us for another month after we left, but we did notify them, just no one ever answered. Finally my wife ended up in touch with a district manager or something and he was “very upset”, (honestly, you can never tell if it’s sincere or not, probably just trying to stay on our good side), he finally got rid of the charges and had refunds sent and closed it out, but this literally took like 2 months from the time we emptied our unit, to the time we reached an agreed solution. Very stressful overall though and just seems like all they care about is money and could careless about the consumer

Ris is such a positive person, she has been so helpful. Any problem i have she is eager to help. I wouldnt go to any other storage facility unless shes running it. Its been a pleasure doing business with her, very knowledgeable and very pleasant to talking to her. I will always rent from her when in need.

I went to public storage today & The young lady Ris was very polite & assisted me with the right size storage & she made sure I was ok during the whole move. She’s very respectful & polite !! Thank You

Owner/manager not on site. Rented a unit online. Big mistake!! When tried to access the unit, it was not accessible. Since the owner/manager is not on site or available, I traveled to Mt Sinai for help. Phil, the Mt Sinai manager was very nice and followed me to Miller Place to show me how to open it. He had great difficulty and concurred that the unit was not usable. Left a message that afternoon that I wanted a new unit or full refund. Meantime I'm receiving notices to secure the unit, which I can't open!!! Offering me a transfer and charging me a "move out" fee when I have not been able to move in. I want a full refund. Not a satisfied customer!!!!

Miller Place is an awesome location to rent with very low prices where Sundiata assisted me at another location to bring me here.

Employee there Sundiata was very knowledgeable about all my questions with inquiring for storage.

I love the Miller Place location Ris always is attentive to my needs and very friendly. I feel like I'm visiting a friend when I go to my storage unit. She does a great job for you guys. Thanks for having someone who cares for the customers. I would give her more stars if able. Thank you Ris!!!!

Ris was very helpful, helped us with someone parking in our spot and any other services at have asked for, i highly recommended her

I had recently looked into getting a storage locker and trust me I had lots of questions! The manager Rís was very nice and super helpful! Rís actually made what would be a Normal and boring experience fun and enjoyable! If you decided to go to the miller place location I really suggest you ask for Rís!!

Ris was an absolute pleasure to work with and helped me at every part of the process answering questions as soon as I asked them

Only been coming to this location for a short period of time but it has been an all around great experience. Ris is very knowledgeable and helpful.

Staff is amazing! Property manager Ris truly goes above and beyond. Facility is always well-kept. Overall wonderful experience every time i come to the facility

Carissa was a wonderful help. While moving is a headache itself, she made everything simple and quick and was a pleasure to work with.

Fantastic people

I recently had an awesome experience at the miller place location. Carissa was fantastic. She made my experience very pleasant and easy. She was extremely knowledgeable with all my questions and provided me with my best options for what I was looking for. I would highly recommend that if your looking for a knowledgeable person that you go see her.

As someone who has been to many storage locations over the years, there is one location and one employee that stands out in all my experiences. The employee Carissa at Miller Place is one of the most knowledgeable and helpful people I have had the pleasure to interact with. She greets me by name, remembering me personally and she has always had a smile and kind words to share. She has stopped whatever she was doing on multiple occasions to greet me as soon as I enter the office and made me feel valued. I would recommend this location and associate to anyone looking for a friendly, competent and stress-free experience.

Carissa was super helpful with my auction purchase. Thank you-!