A great tour and professional store property manager. Valerie was exceptional accommodating and explained all relevant information clearly. A great experience.
Unfortunately this has been a disaster from the moment we signed a contract. Public Storage made a keying error when entering the email address and getting someone to correct it has been a nightmare. We cannot set up an account on the app because the email entered is misspelled. We cannot access invoices for our company because the email is incorrect. Getting someone on the phone who can correct the email has been a complete waste of time. Six times we have been told the District Manager will call, they did not. Visiting the location multiple times was not successful in meeting an actual person that works for Public Storage. If you want to sign a contract and be on your own, this is the place for you. If you need actual assistance with anything related to Public Storage, this is not the place for you.
Long term tenant at garden city location, manager Jane has been very helpful!! She keeps the property very clean and is very attentive to tenants needs. Highly recommend because of her!!!
Thank you Jane for all your help
Facility is clean, staff is friendly and helpful. Feels safe
This facility is clean. I have no worries putting my personal belongings in here. Maintenance takes their jobs seriously. 10/10 would recommend.
Very clean location since new management took over. Manager is very nice
Super grateful for Davion’s help! Thanks again!!!
Sean Inglis is a good person thank you for service
Abu was the Best!! Super service. Highly recommended !
I had an excellent experience at public storage thanks to Abu . He was professional, patient, and very knowledgeable about the rental process. Mr.Fells explained everything clearly, answered all my questions, and made the whole process quick and easy. I truly appreciate his outstanding customer service and I will highly recommend this location 👌 thank Abu
Abu was quite helpful in the expediting the move-in process. He was a pleasure to deal with.
Abu was very helpful and knowledgeable
Abu amazing customer service I felt welcome and at ease once I walked through the doors I highly recommend public storage 285 peninsula blvd hempstead ny for quality services
Abu is A great guy that goes above and beyond for his customers
Abu was great. Helped me out with everything. Great customer service.
I came into the office today and met Abu who was very friendly and helpful and resolved my issues with auto payment.
ABU is the BEST!
What a pleasure to deal with& honest.
After a terrible flood in my home,
I had to scramble to make life work.
Abu made this whole transitioning matter go as Smoothly as possible, Super helpful& just a great guy.
He helped with every aspect and happens to be an amazing person.
Public Storage is very lucky to have abu.
He's always a pleasure to see, big smile everytime
Abu and Camille was very helpful
Abu was so helpful! It was a very nice experience dealing with him.
Abu was great with helping me with my rental the best in customer service
I needed emergency storage and Abu came thru for me thanks for your kindness its appreciated 👏
Abu is a very nice man and helped us very much. Very good service & nice storage units.
Abu is friendly and cares about the customer he made storage easy and affordable i would recommend this location as this team is 5 stars
M helped me set up PS app and get settled in with public storage, thank you!
Abu was very knowledgeable and professional
We need more people like Abu ...omg first time I walk through these doors he had a smile on and willing to help me with my storage questions...very knowledgeable and extremely friendly!!!! We need more Abu in this World
..wow
Roseann Buro
Abu is the best! Highly recommended for guidance
What a wonderful experience with Abu! I stopped into the island park site and abu was so helpful and patient with my questions! Thank you public storage!!
Abu was very knowledgeable and helpful
Abu fells was very knowledgeable and helpful and wonderful customer service experience for helping me find the right size storage for me
Abu was very helpful and knowledgeable
Abu …the best employee always helpful and useful when i need service done ! thank you!
Abu was personable, friendly, and informative!
Extremely helpful!
Thank you.
Valerie provided the best service, kind, patient smiled very lovely!
Abu Provided me with excellent customer service
Place is very clean, process was very easy to rent online
Abu was amazing very helpful and knowledgeable to make this a great experience .
Marcella was very accommodating, and an absolute pleasure to work with.
Abu
He was extremely helpful and professional. He took care of all my problems and solved all my issues. It was a pleasure dealing with him
Staff is very friendly had a great experience and customer service provided by Valerie
Valerie has been extremely helpful and has gone over and above in helping me with my unit. The lock was frozen and she helped in getting it open. Valerie is very professional and courteous. She helped a lady before me and she was very professional and helpful to her also.
M was a huge help with my rental!
Tried to rent 2 large units a few weeks ago, spoke to a nasty lady Tayna who should never be allowed to speak to a customer again. Nasty is an understatement. How they have someone like that representing your company is disgraceful
Abu was incredibly helpful with the transition
I've been a customer since Central Storage opened! Karen and Tom were amazing to work with. They are no longer with CS. Since they left this facility has been declining! I recently returned to my unit and found the roof leaked and water all over my stuff! Substantial damage. I have insurance approved by CS to cover liability. This leak is the responsibility of the facility yet they are taking no responsibility! They have ppl flying in from CA providing talking points! I asked to speak with the someone in the Presidents office but to date haven't received a return phone! Customer service grossly absent! I'm so disappointed bc I used to like this place!
Just started using their facility. Met with Carol who gave me a tour of the facility and walked me thru the entire process including making sure my codes worked for entry.
She was a great reason, I started renting here. Hope all goes well in the future.