Chuck was a pleasure working with. Professional property manager. Pleasure to speak with. Thank you!
Chuck was a pleasure to deal with made it very easy and simple
Personal attention was much appreciated w/ Chuck
Awsome attention from chuck, very kind and he made everything so easy for for me.
Thank you
Chuck a great rep. for Public Storage. This was my first time needing extra space and he took the time to explain all my options. Feel great about the unit I rented and the price I paid!!! Thank you Chuck!!
It was a good Experience to get rented a space at Public storage " with the help of Mr Chuck "Thank for the service and support "
My experience with Chuck was very much top tier customer service. He was very courteous, patient and answered any concerns or questions that I had. He’s highly an asset to the company and for that it’s very much in my best interest to be a new customer of public storage.
Chuck was very helpful!!!!! I appreciate his service
Chuck provided exceptional assistance and demonstrated remarkable patience as he explained the storage units. He took extra care for our desired location and size. His service exceeded our expectations making it an outstanding experience!
Greg in Farmingdale is great!!!
Chuck is the best he help me with a bigger storage space for less money . He's awesome made me smile and he took
My stress away .. chuck your the best thanks again .
I love this place nice and clean and Gregory was such amazing person and very helpful. I will refer my friends this place.
Chuck is the man , very helpful, saved me some money and took his time to explain everything! Thanks Chuck!!
My storage was unfortunately damaged and insurance was giving me a hard time but the guys at the location where EXTREMELY sweet and helpful and do caring specially Chuck and Darius. They cared about me, my storage and just went above and beyond to solve my issues. I’m so grateful for them. I felt defeated before meeting them. I’m so glad they were there to help me
Very good, clear and professional service
I have been a customer here for 8 years. It is clean and safe. Chuck is the best thing that has happened to the management of this facility since I have been here. He is a fantastic person.
Chuck was great and instilled great confidence in us. Very happy we chose this public storage location
Excellent service. Chuck was very helpful and made getting our storage unit easy.
Greg the property manager was friendly and very helpful made my decision Easier
Great experience at a great facility. Chuck was a great help in sorting out my storage rental!
I had a great experience at Public Storage thanks to Chuck! He was extremely knowledgeable, friendly, and went above and beyond to help me find the perfect storage unit for my needs. He took the time to explain everything clearly, answered all my questions, and made the whole process quick and easy. I really appreciate his professionalism and great attitude — definitely recommend asking for Chuck if you’re looking for a smooth experience!
Chuck the property manager was super knowledgeable and helpful with the whole process, making the whole experience fast and seamless! So far so good 👍
The 5 stars are for the customer service! Chuck at the front desk went out of his way to help me figure out my storage needs. He was kind, professional and knew his job/facility.
Facility, itself, could use more available dollies.... But overall I recommend this facility. And especially working with a person who knows his stuff. Thanks Chuck!
Chuck and Greg went over and beyond to help with an issue we had with out unit. The best customer service. They stayed in touch with me until the problem was taken care of.
We loved our experience with Chuck he was very knowledgeable about everything we needed help with he pick the correct storage size also making us aware of promotions discounts very professionally done Thank you for all you help Chuck
Chuck was absolutely amazing! Explained everything in detail and made the sign up process pleasurable!!
Went to public storage located on Del drive in Farmingdale and rented a storage space I was helped by a gentleman named Chuck he made my experience with public storage seamless and easy provided all information I needed without me asking he was great ty
Very satisfied customer again ty chuck.
Chuck the property manager was incredibly helpful! A great guy and all round fantastic customer service!
Go see Chuck friendly, helpful and kind. If you need to store your belongings and are not sure what size you need go here! We moved from another company and met Chuck the property manager and he made us feel welcomed and showed he wanted our business. Facility is easy to navigate and looks very safe. Thanks again to Chuck for making this a great experience.
The manager, Chuck, provided excellent customer service with regards to selling me my unit. He was very thorough in explaining all of the pertinent information that I needed to know as well as exceptionally knowledgeable and patient when answering all of my questions.
Excellent friendly customer service
Chuck was very helpful and friendly
Very safe and neat and clean environment, clean bathrooms. I have been here since more than a year , did not face any problems.
Would like to recommend everyone to consider this place .😊
Chuck is amazing his customer service is exceptional the way he understood my needs and advised me to go for a bigger storage which worked out perfect for me.
I would highly recommend this location.
Chuck was incredibly helpful and patient while getting me settled into my storage unit. He went out of his way to ensure I got the exact location I wanted. His friendly attitude and attention to detail made the entire process smooth and stressfree. Truly outstanding customer service.
When Chuck see me by the elevators he asked how is it doing? If I need anything we were speaking about a unit he helped me out very well. Thank you so much for your great service.
New manager of the location was a great help
The place is well kept, prices are competitive.
Would be better if a live person were on site
Isaac was so helpful
Helped us a lot
Best service possible
And very responsible
Thank you, Isaac
Isiah is kind, courteous and professional always helpful.
Very clean and staff very professional and helpful.
Thank you Isiah For all your help today, moving everything else today was just a big hassle and you made it very easy
Isiah was totally honest and answered all questions
Highly recommend!
Thank you Daniel for your assistance today. You were very helpful and most appreciated. Thank you for being a caring person. Keep up your kind personality. Blessing to you always.
Came in today to do a transfer and Dan in the office helped me save some money I really appreciate it
Isiah has been so helpful & clean property!
The Property Manger, Isiah at the Farmingdale, New York Public storage location is great. He is extremely professional and courteous. He was able to help my family and I rent a unit in a timely manner. He is kind, knowledgeable, understanding and explains to you any questions or concerns you may have. I highly recommend you keeping him because he is a jewel and a people's person.
James in Farmingdale location is really helpful when comes to show around the place and help with my stuff.
Good storage place and clean. I would recommend this place
Isaiah, Is one of the most Courteous and Professional Employees I have come across. He is always polite, always helpful. He takes his responsibilities Very serious to HELP make everything go smoothly for you.
I want to commend Isiah, the property manager at this location. He was very friendly, knowledgeable, and helpful with any questions I had. I am a repeat customer at this Farmingdale location. Public Storage is very fortunate to have an employee like Isiah.
Isiah was so helpful and the absolute best!!
Made storing my stuff so easy, Payton at the front office walked me through it and made my experience an easy one. Recommend.
Very clean place,easy access in and out.
The staff very friendly and helpfull.
Checked out two units at this location. Isiah was extremely helpful and knowledgeable about the property and rental process.
Isiah was a pleasure meeting, he was honest and upfront. He waived my late fees due to a misunderstanding. He listened to my concerns made it a very comfortable experience for me.
Finding a good storage unit with helpful and respectful workers is hard to find . I got recommend by a friend to go to this public storage . She said that the worker upfront was very nice . So when I went the manager named Payton was very insightful with helpful at the farmingdale location .
Isiah was very helpful, he knows the building very well I got lost the first time around
Annie and Danny were so nice, helpful and knowledgable! They made booking a unit a breeze and so easy. They were friendly, kind and easy to talk to. Many thanks to them both for everything!
The manager Payton was very helpful and and told me everything I needed to know about what I needed to do in order to rent out a unit he was very polite and helped me through the processes
During my experience at public storage I was attended by a nice young man by the name of Peyton he was real helpful in explaining the process of renting and showed me all the available options I had with my stay at the company I found this to be one of the best customer service attendances in a rental storage facility yet.
I am a new customer to public storage and Payton was very helpful and knowledgeable even though he told me he was only here for 3 months. My storage unit was clean. The only thing I did not like was the mobile app but that was about.
Payton was a great customer service representative. Was kind and gave me details on my pay and storage status.
Reggie, service was out standing, very informative.. I recommend this place.
Reggie was a great help, property was clean and easy to navigate.
Reggie was fantastic with helping me with my unit and information
Reginald and Zack have been terrific at helping me transition from home to home. They were knowledgeable about the facility and answered all my questions and concerns. I would recommend this location definitely!
I highly recommend this location. The service is excellent and the staff is exceptional. They are very knowledgeable and friendly. Staff member Reginald Ruiz was of great assistance to me. I fell in front of the location. I couldn’t get up and he ran to me and helped me up. He waited with me by my vehicle until I got my bearings. It was of great help and comfort to me a senior citizen.
Was concerned at first at seeing a kiosk and no employees but was quickly relieved to have had remote assistance that sped up the process significantly
This place is great. They are very fair with pricing. Melissa does an amazing job making sure the facility is clean and secured properly. I have been renting my 10x20 unit since 2021. I am at this facility every day and there hasn’t been a time during business working hours that I don’t see Melissa walking around the building just to check in and making sure everything is good. There has also been 3 occasions where Melissa called me saying that my unit was locked correctly. Keep up the great work.
Melissa and Alex are first rate professionals. They go above and beyond to facilitate the process.
Melissa and Reggie were nice and helpful
Amazing benefits to say the least of my initial experience to get a storage unit without hassles. Meredith acted in a professional manner especially assisting me to get my storage unit. As it was a very simple easy process, enjoyed! Also the other reps Melissa and Heather were quite approachable and we're great above and beyond with customer service showing me how to access my unit and making sure. That I have continued customer service help if needed, that's like icing on a cake gotta love places that appreciate the customer client!
All i can say is Melissa Melissa Melissa!!!!!! She's the best. This place has quality service and questions are always answered. Highly recomended
Melissa, Alex and Meredith were wonderful. They were polite, pleasant and very helpful. I would recommend Public Storage to friends, family and the public. Thanks again! Great job!
Location is very nice and clean. Very friendly service
Melissa is the best. Saved the day! Stayed late to get us a spot !! Thank you!!
Little tricky to enter and parking lot is small but otherwise clean.
1 word? Amazing. If you need quality service and detailed help with your transition, you'll enjoy this place just like I did. Melissa, you saved my day today and uI can't thank you enough! I'd give it 100 🌟
Nice size ground floor unit. Easy to rent. Unfortunately rainy day.
Melissa, Meredith, and alex are very helpful when I come to the property every time.
Clean and excellent customer service high security great
Thank you Melissa and Meredith you were great I am very much appreciated to explain everything in detail. Thank you again
Now I don’t even do reviews often unless it’s absolutely called for. But This Farmingdale, NY (Del Drive) Public Storage is the Best in the area. It’s the Cleanest, Most Professional, with the best Customer Service. Moving is hard as is , but it has been the easiest Transition using this public storage. Ask for Melissa, I was greeted as soon as I pulled in and she made sure i had all i need moving into my unit. I would Highly recommend this location.
Melissa, Meredith and Alex are great help towards me! Great service at this location.
Beautiful people. Melissa, Alex, and Meredith is very caring, understanding, listening to your concerns. Returning customer.
Best service provided by Meredith and Melissa
Melissa was great, very kind, patient and very helpful. Thanks your for your great help🌟⭐️🌟🌟⭐️
@Melissa helped us a lot, she went through all the process with us . She was very kind and patient.
Jason and Melissa were a great help to me. I really do appreciate it.
Meredith and Melissa provide great service.
Melisa great service very helpful and knowledgeable
Meredith provided excellent service. Nice and east
Melissa & Meredith where extremely informative. And helpful on getting the unit we needed. Thank you so much for your help
This place is clean i like it
Muy bien atendido por Meredith 👍
Received quality customer service from Meredith. Great hospitality as well. Thanks Melissa as well.
Great customer service provided in english and spanish. Thank you Melissa and Meredith
I thank God so very much for Melissa!
She's God sent!
Melissa has so much patience! She kept the same kind spirit! After working with her she needs a nice paid vacation! She is employee for the year!
Melissa & Simmone are exception with their customer service and help. Words can’t explain how great full I am!
Thank you!
I would to Thank Melissa for her professional conduct. As well for her willingness to go above and beyond resolve issues. She is a asset to the public storage business.
Melissa was awesome and exemplifies what great customer service is all about! Thank you
We accidentally forgot to replace the cover for our trunk when we unloaded our items yesterday afternoon. This morning we returned and spoke with Melissa. She was really kind and understanding. She said it was probably in the dumpster. She went out and opened it and there it was. Thank you Melissa for your friendly and understanding attitude. Your help was greatly appreciated.
Had to do a service here, the feont end employee was extremely helpful amd made the process extremely fast .
I would say 5 stars if they fixed one issue, its with the elevators...when you use your phone app to unlock, youll step inside and half the time you have to step back out and reorder an elevator
Excellent popcorn
And friendly service
I have rented a storage unit at this location for 2 years now. Nothing but great things to say! Management is super helpful also, had the pleasure of Melissa’s help.
I’ve done the storage unit thing many times over the past several years… But I have to say my experience with both Meredith and Melissa @Farmingdale‘s Public Storage was simply awesome! Meredith answered all my questions, showed me the unit I wanted, and processed my rental agreement etc. quickly. If you want short, sweet, direct, and honest, this is the place to go! Thanks!
Melissa Meredith and Heather is very helpful towards me Everytime I come in to pay my bill
Melissa, Meredith, and Heather helped me out after I reserved a unit online. They provided me all the information I needed when I stopped in to check on the unit. I highly recommend the location due to customer service and professionalism.
Had a great experience with these people here at this public storage! Great people here! Meredith and Heather are wonderful! Highly recommend this location! And Melissa of course too!
Good customer service Mellisa is very helpful in answering all of your questions
I had the pleasure of coming in Friday afternoon and being greeted by Heather who happens to be an angel sent from above. She made my process super easy. Walked me through everything and went as far as accomodating me to another unit. I highly recommend this location
I had gone to a few places and found Melissa at Public storage Dell Blvd location very helpful. Melissa was glad to explain and answer questions. She was patient. Thank you Melissa you made this experience easy.
Meredith me ayudo a traducir la unidad que melissa rento. Buen servicio. Gratis service
My Mother & I were met as soon as we walked in By Heather B. She took the time to show us several units, as well as answering all our questions, and addressing our concerns as it pertains to the unit size, price, and accessibility. She was a pleasure to deal with and couldn’t have asked for a better representative. Thanks Heather, see you soon
Went in to Public Storage today after having issues finding storage for the last few weeks. Worked with Heather at the front desk who was extremely helpful and kind. We were able to get our transaction done and even make a few jokes along the way. I definitely appreciate the customer service and the speed of the transaction. We're definitely glad to patronize this location especially because of Heather.
Just acquired a storage at this location and my sales rep was Melissa. Very well informed. Was very polite and made me feel very conformable to acquire the storage. I have never had storage but with Melissa's knowledge and professional
Customer service made me decide to acquire. Her customer services friendliness was great. She is a keeper. Thanks Melissa.
Very nice at Front Desk, assisted me properly with all the information. Showed me where everything was and have excellent customer service. Melissa helped make the process fast and easy!
Melissa at the Farmingdale location was nothing less than excellent. I appreciate her! Thank you.
Great customer service as usual. Thanks to Heather for all the help!
New to storage auctions, staff was very willing to help and assist. Thank you for a smooth transaction
Heather was amazing I recommend dealing with her
I had excellent service here. Definitely a good experience. Thank you so much Melissa! Super friendly, helpful and accomadating. A+++++
I just got a second storage unit at this location. The site is always clean, I've always felt safe coming here, and the staff is always friendly. Heather was very helpful in finding a unit close to my existing one and at the best price. While I was there, I was impressed by how professionally she handled each customer.
Had the pleasure of dealing with Heather on Sunday January 23, 2022
Moved into a small unit her professionalism and warm spirit was truly amazing.
I took one star off because my storage unit keeps going up.
Other than that the place is very well kept
Melissa was very friendly n professional all the while trying to help me to get the proper storage unit to put my things in….I would recommend Public storage to others….ty Melissa for all your help 👌