Public Storage Self-Storage Units at 2461 Knapp Street, Brooklyn, NY

My husband took me to ihop for the first time. I was dying to go and happy to have it. I have an hour neighborhood, you took me for my birthday. The food was delicious, very happy.

Sophie gave great customer service. Update --- rude customer service and leaves nasty voice-mail as if people don't have a life and are supposed to answer their calls Update terrible customer service very rude if you don't answer their calls because of medical issues

They raise the rent a lot, my unit was $29 a year ago and now I pay $50. I got no notice too. Also they're open 9-5, and I also work 9-5, their hours are very inconvenient.

Just got an email. They are raising 1 of my units by $150.00. When I emailed corporate, they would not give me an answer as to such a large increase. Very disappointing...

Very helpful today great service chantele

If you like getting ripped off and dealing with people whose attitudes who shouldn't have a job this is the place for you. The longer you stay the more they raise your rent, It's a horrible place to rent from and they find the absolute worst people to work there. Not recommended. Most positive reviews are faked as I've witnessed employees telling people what to write. Its decent for a month or two but for long term storage, look elsewhere.

Good clean place

Icame in on 4/27/23 to inquire about getting a storage unit for my extra things. I met with Debbie she super helpful and patient. She answered all my questions. She helped me figure out the size I needed and within the price range. See you guys in May!

I walked in to Public Storage 4/26 to ask about a storage space. I was helped by Sophie. She was very charismatic and informative. Sophie showed me two different storage spaces and explained each size as well as the building features. I was very impressed by the cleanliness of the building. I'm still packing but I am definitely going to use Knapp Street in the future.

Good storage, great service.

Very rude over the phone. Wouldn’t even look up the information I was asking for. Tried to hang up in the middle of me talking. I will be removing my items and heading to a new storage company.

She was polite, knowledgeable and professional. She made the process SUPER easy! I wish more customer service people were like her!

Sophie was excellent she give it all She deserves a 20stars great Job place is very clean she's very professional she's the best she knows her job

Service was great Sophie was a great help know how to communicate with the customer

Sophie was great she help me get the right size for the best price

Security was good

Sophie was great and very helpful with getting me set up, nice convenient location, and great service

Great customer service! Chantele was above and beyond: knowledgeable, friendly and attentive person!!! Showed us the room and gave us a good discount Five thumbs up!!!

Antonio was very professional and helpful walking me thru details and assisting me on every step of the process. I really appreciate it. You are great!

Antonio was polite and professional. Would use again.

Very clean workers are very professional.

I visited Public Storage today to price a storage unit and was assisted by Chantele. Chantele was courteous, efficient, and most of all knowledgeable. The facility was very clean and the floors where the units are located were well lit. She helped me and my husband determine the storage size that would best fit our needs and the set up process went smoothly. Will definitely recommend this establishment to my friends and family.

Antonio was an excellent manager, went above and beyond, professional and a true asset to the company. VERY nice gentleman, would do business with him any day, and the other manager Sophie was an absolute pleasure. Great experience at this location with these managers.

Mr. Antonio R was very pleasant and patience. He showed me all the options available. He has great customer service skills. 👏

Sophie she was a good manager

They are a really good In customer service they was helping my grand parents out we was satisfied keep doing that great job

Very clean and organized storage facility, the employees are nice and helpful

Great Storage Facility Very Clean, the staff are great But Sophie she's beyond great. She make feel like home. She's explained all the benefits and let you know your stuff are safe.she showing me around take her time to help and answered all my questions. Once again Thank you Sophie 😊

Antonio was a great help to us.

Good day, how much small storage for 2 months? Pls advise. Thank you.

Antonio was a great help finding me a unit size I needed at an amazing price. Great Manager.

Antonio was a great help to me. Professional, fast paced knew exactly what he was doing. Glad he manages there.

Awesome customer service. Thanks to Antonio and Sophie.

They keep everything clean and Granny I like for you to walk never seen a light bulb off

Chantele at Public Storage was amazing to work with and made everything go smoothly, highly recommend!!

I honestly have nothing bad to say about this place. I ended up coming so close to closing with a full 15’ truck that i had to return by the end of the day. Not only did they stay open almost 40 mins later for me, Antonio helped us move some heavy furniture. Both workers had an extreme about of patience & we’re very kind even though they were staying later. You guys have no idea how hectic my day was packing the truck, it was nice to get some slack somewhere. Appreciate you guys!

Antonio helped me find the right sized unit for my supplies, great manager! Very professional

Antonio was the representative from the Knapp St location who helped me today. I needed a billing question answered, as well as an issue with my unit lock addressed. Antonio was respectful and professional. He took care of both issues for me and assured me the billing issue, in particular, was rectified completely. He was very kind and on point.

They increasing the rent every 6 month. I started with $150, now I pay $275. It's crazy will move out

Antonio was amazing with helping me set up my space. Easy to use, secure storage.

Great experience with Antonio the other day. Helpful and kind young man, customer service and talking to people are definitely his forte. 5/5

Had the pleasure of dealing with Antonio today. Kind, respectful and went above and beyond to help fix our account issues.

Chantele was courteous and professional. She informed me clearly and accurately all the in formation I needed. Very professional. James n.

Chantele was an absolute joy to deal with, she took care of me and I was in and out.

Sophie and Chantel was very amazing and helpful with everything today recommend always property is very clean

Great service and very nice people, especially Chantel and Antonio

Alinnia and Chantelle were experienced workers and knowledgeable and great professionals.

I closed my storage Sophie still helping my daughter with her new Storage.she is very good. Customer service is extra. I would like to give 10 🌟

THE GIRLS OVER THERE WERE VERY HELPFUL, INFORMATIVE AND PLEASANT. THEY EXPLAINED EVERYTHING AND SHOWED ME THE UNIT. I WOULD HIGHLY RECOMMEND PUBLIC STORAGE ON KNAPP STREET.

Are you open today. New Year’s Day?

Chantele was very nice and helpful along with sophie wonderful girls there on knapp street thank you for your help ladies

Sophie is a lovable person to work with. She did her best and she conviced me to rent at PS she was very nice.

I highly recommend using Public Storage on Knapp Street in Brooklyn. Thank you to Chantele and Sophie for being so helpful and friendly. We need more people like them working to help others. A wonderful and clean place to store your most cherished items. Merci beaucoup...Chantele!

Chantelle was very nice and helped me along the way with all the concerns I had thank you public storage

Went to update my billing information! Met with Chantele who was kind courteous and was willing to assist me with other questions I had! She answered my questions with knowledge and made the transaction smooth, easy, & Fast!!

Need better staffing

Sophie was great thank you

several years ago there was a funtime usa here and I want it back instead of another huge, ugly storage for profit building like we dont have enough thousands of those

Great service! Chantele was very helpful and made moving in quick and easy

Chantele was really nice to me. Very good costumer service 🤗 Thank you

This location giving me 100 customer service compare the one in Florida Great customer Sophie and Chantelle were very helpful they helped me with my issues.

Chantel was incredibly helpful with setting up and then transferring my unit. She made the process stress free and communicated with my job for me. So appreciative of her help all day!

The service was great Sophie is very professional and helpful

The storage facility is pretty clean and has plenty of light inside of it and going down the corridors. The negative thing is that they increase your payments every year or every other year.The late fees are very expensive, even though I always pay early. The service is great the staff is very helpful and respectful. I received a call from the office manager saying that they reviewed my public storage payment history showing that my payments are on time and they gave me a monthly rent decrease. I am so thankful 🙏 for this payment change. Thank You Very Much

Chantele was extremely friendly and helpful. Highly recommend her to everyone !

Chantel was the best very sweet very informative love my space !!!

Tazia is very amazing at the work she does! Tazia customer service is outstanding above and beyond. I strongly highly recommend any new or existing customer to ask for Brooklyn Knapp street Public Storage employee Tazia for any help! 100% Tazia is the best here Brooklyn New York Knapp street Public Storage facility. Also on regards to the Knapp Street Brooklyn Public Storage unit, I strongly highly recommend this facility to anyone who’s looking for storage. This facility is clean, great climate temperature, has 4 floors, staff is really nice and friendly. Knapp street Brooklyn Public Storage is the best facility ever!

Very clean and very secure. Chantelle was very helpful with getting us familiar with the facilities tips to protect your property in the storage rooms

what an awful experience. Classic bait and switch with rates offered online. Required me to go in person to complete my check in and no one was even at the location and was gone for a whole 2 HOURS. Empty promises of fixing pricing issues. Do yourself a favor and head over to metro storage a couple of blocks down for a way better experience.

Chantel was extremely helpful and professional as she juggled several customers.

Excellent Clean Facility with Fantastic Employees- Sophie, Tazia, Shantel - Very Helpful, Knowledgeable and Great to work with......

Sophie was a great helper to me very patient and help me throughout the whole time i was asking her questions. I will recommend more ppl to this location.

Ashely helped us she was extremely courteous and professional and set us up quickly. Update* Only have good experiences here. Just opened a new account with Sophie who was super helpful!

Place is ok but the hours are really weird. During the week it closes at 6 pm. So you can not go to storage after work. You can only visit it on weekends.

Tazia and sophie did a great job

Thanks so much for the great service. Tanzia was a very helpful employee.

Tazia thank you very much for helping me this is my first time renting and yiu did a great job

Sophie was great 👍

Very easy to move in, Sophie was very helpful!

The storage facility is very clean. Sophia was very helpful in the move-in process. She made it quick and easy.

Nice n clean place

I’m a return customer and Tazia walked me through and showed and explained everything, I highly recommend this place if you need a storage facility.

Sophie is awesome

Thank you Sophie

im so greatfull service is good and she is so helpfull thank you tazia

Tazia did a great job and give me a great deal

Tazia and Sophie did a great service for it !!!

Sophie& Tazia was super helpful today

Sophie was the best she is very helpful Great customer service

Anyone remember Fun Time USA?

Sophie was great thank you for the service Great customer service

Clean and very helpful.

Sophie did an excellent job. Really happy with the customer service!

Tazia did a great a super great in helping me

Tazia & Sophie did a really great job Thanks alot

The best team, thank you for the service Tazia and Shopie

Sophie handled our service well, guided us through what we needed and she handled us through other various things like a messed up lock and the right room for us.

Sophie is great Great Nice Job

Sophie is a great help and professional worker. Thank you Sophie.

Tazia really did a great job help me alot

Large. Clean. Friendly staff. Carts available for use and free parking.

Sophie was very helpful and professional in helping me to get storage unit

Tazia is really great she walk me thur everything i need

Sophie was great she helping me with my moving its was very fast and easy. She deserve a raise.... THANK you Sophie 😊 💓 ☺ 💗

Tazia answers all my question

Sophie had excellent customer service with assisting me today

Sophie's the best!! She provided the best service! Thank you, Sophie!

Sophie very nice and professional

Sophie was very professional and made the move-in experience easy.

Sophie was very professional and provided me an excellent service.

Sophia did a outstanding and speedy job! Thanks for assisting me professionally and profoundly! Bless!

Sophie and Tazia are super wonderful very helpful I recommend them 10 Stars

Sophie was wonderful . Service was great and she was very helpful

Sophie was great. Efficient, lovely and quick. Thanks!

I came here today to rent a space. I picked this storage because they had a good promotion going on. Separate thank you for Sophie who explained and showed everything in detail. She was very friendly and answered all my questions since I was renting for the first time.

Sophie is awesome!!! Very helpful.

sophie I thank u for your time

Nice and great customer service

The service was great. Sophie was very detail oriented and gave outstanding effort. Thanks!

Yulandah was amazing and very professional. She helped get me the right size storage in quick and timely manner. Highly recommended

Sophie was great and helpful! Quick and amazing service !!!

Excellent services from Sophie

Not much to say other than the staff is very friendly. Ive never had any issues and ive had a a storage here for over 6years. Very clean facility!

Perfect. Friendly customer service. Sophie was wonderful and she helped me with everything.

Me and my partners wanna thank Sophie and Tazia for being very patient We did a couple of trips in 3 days and it was time for them to go but they stayed late just for us,they are amazing people,they deserve more than 5 stars.

Tazia and Sophie was excellent 👌 Very knowledgeable and detailed Great job

Ashley & Sophie was fantastic I give this storage and the employs 6 stars very clean property very fast service yes!

Yulandah provided me with excellent customer service she was very patient and extremely knowledgeable ask for her when you go.

They said first three months 52$ then it becomes 104$ or something..what if I cancel service before two months is up?

Ashley was super kindly and polite. The space is perfect and its sice is more than enough to keep my belongings. Reccomendable!

Very helpful and friendly customer service. Sophia made it very easy and quick for me with all paper work.

How much a month for the smallest storage space

SOPHIE WAS GREAT. OVERALL AMAZING STORAGE. WOULD RECOMMEND!!!

If I can put “-“ I will put it, horrible company with no service- 2 elevators didn’t work and how to go on 4-th floor?? but they don’t forget to charge money, cheating management which take money for next month after one week of beginning to rent storage , no working restrooms , horrible working hours during which you have access to storage ..... run from this storage run

This is a good and conveniently located but bathrooms are locked due to Covid-19 and I dont comprehend why but they have a lot of mosquitoes cause its located by the swamp. You can go to dine at restaurant. sitting outdoors but the bathrooms are available inside. It's all about cleaning and sanitizing which obviously Public storages chooses not to. Top dollar for the rooms and raising the price every six months is done efficiently though. Upon talking to the Distric manager who happened to be there, I got unreasonable answers to my concerns and point blank walk away. Also gotta mention that they have 2 entrances and at one entrance you gotta put in a gate code for entry and at the other entrance, you can just back up your truck, car or just waltz in. So much for security.

The service was excellent quick and easy and very helpful

Ashley was great and super helpful. This is my first time using a storage facility and she made it a wonderful experience.

It would be much more convenient if storage was available for public at early hours maybe from 8 am and closing later after 8 pm . So people have more access to it

I had a reservation for a space today and Daphne assisted me. She has great customer service , I would definitely recommend her. Thank you for your service

Ashley tried to rob me. She tells you that you need insurance no matter what but you dont if you have home owners insurance thatll cover the unit. When you ask for your money back the response was "if we decide to give you your money"....which they didn't. This was after the first unit I asked for had a pole running down the middle and was forced to buy moisture pellets for the unit which had a fence ceiling and wouldn't help the unit anyway. My first month for a $1 came put to over $70 for 20 a month unit. This place is absolutely horrible. Definitely way better places, especially down the the street

Ashley is a very nice lady and was very helpful and pleasant

Ashley was amazing process went very smooth and fast thumbs up

Thahisha did a good job helping me with finding my space

Daphne was very personable

Thahisha did a good job helping me find a space

Daphne was such great help, would recommend anyone to come here, the place is really clean and the managers are really nice!!!

Ashley was of wonderful service. She made the process extremely easy and quick. She explained the necessity for optional and mandatory services that were provided. Very professional and pleasant manner. The storage unit was clean and the entire office made me feel safe during these times.

The employees i had the pleasure of working with on Saturday were very helpful and were very helpful and accommodating when i ran into issues

Seamless and paperless transaction. Ashley was very helpful and answered all my questions. Cheers!

I had a great experience using this company. The customer service is exceptional as well Thahisha went above and beyond to help me. I was so stressed out, she made the process so smooth and easy, answering all my questions and providing me with so much information. I would highly recommend this establishment. 5 star unit and 5 star service!

Ashley was excellent gave great service and instructing us through our unit

Walked in to Public storage for the first time and was welcomed by the employees. Ashley was the one helping me and she explained everything very clear & was a great help. It was a great experience!!

Ashley was the best. Call her she will help you.

Albert is the man you wanna talk to if you wanna get aggravated. Dude doesn't know how to listen your needs. I ask him what's the price for storage units and he is worry about what I'm gonna store inside. If anyone looking for big size units obviously they know what's the sqft and obviously they wont store anything violating your guidelines albert. All I need, before go further, pricing... instead you pushing other b.s. you have in your mind. I ask you specific units and first I wanna compare your prices. You need to be paition and listen first before try to push other selling points. Just relax albert, learn how to listen other people's needs otherwise you can't help them.

Donovan was great and very helpful!

Pros: good location and clean facility. But we moved to a way larger unit with floor access at a better price at a different facility. Cons: very few parking spaces, access hours are not convenient, price went up too high overtime to justify me climbing to the tiny box every time.

Ashley was a great person with a phenomenon character..., she helped me with everything that I supposed to know.. Very courteous and happy..... Great service.!!!

Ashley was helpful and straightforward about getting us set up. Took almost no time to get all of our questions answered - no wasted chit chat. We were able to start putting things in our storage space in the same visit.

Josy was very helpful and informative. She made sure to address all of my needs and answered and questions that I had.

Josy was wonderful! She helped us get the best price to fit our needs and situation. Everything was so fast smooth and headache less We are so happy with Josy. <3 <3

Josy great service. Awesome customer service

Nice clean facility with easy access for Sheepshead bay dwellers - that's the only "pro" i can think of. They keep raising the costs (which is normal for any month-by-month public storage) - but there seems to be no end/ cap. Now just after two years of renting - I am paying more than I would pay for a unit twice the size - so i am moving out. Currently i have a tiny 5x4x4 with the ladder access, done breaking my back getting up there - no thanks. Other cons: access and office hours. Good luck leaving for work earlier just to get to your stuff. Weekends hours are abysmal - that's when most people have time to use the storage. Parking is only a few spots - we always have to park on the fire lanes.

Josy was phenomenal in setting us up with a storage unit. She was patient and attentive and gave us really good advice based on our needs. The customer service is top notch. The units and space is clean. Fantastic service all around!

Josy was spectacular. Friendly, helpful, and got my account setup speedily. The whole facility felt secure. Thank you!

Josy was the best! She helped us so much. She made the experience easy and she explained how everything works! I highly recommend using this Public Storage facility! Thanks Josy!!!!

David was very helpful and is a true professional. Thank you !!!

Josy excellent service! Great job!

Awesome service by Josy!

Excellent customer service from JOSY!!! Very professional, personable, and knowledgeable.

Good service...david was cool...good salesman to...lol

Ashley was fantastic!!!!

Gave Good service lots of jokes

David was great touring us and setting us up. Very clean place and good price!

Josy has been nothing less of amazing. Ive been using the facility for 5 years and she has accompanied me through everything ive needed. Its a great experience with her managing there. I would suggest anyone to use that location.

David was super helpful! He stayed past closing time to help me get my stuff into the unit on moving day. He was courteous and professional. Great experience!

Josy was great excellent service and very knowledgeable

Ashley Was Good everything was the best highly recommend public storage

Ashley, provides great customer service.

Ashley Was Excellent With Me Highly Reccomend This Place Nice & Clean As Well

Ashley was very helpful very recommended

Ashley was very helpful and friendly and she made registration process very painless

Josy was very friendly and helpful.. absolute pleasure to deal with. 5 stars

The staff are friendly but the facility at sunrise highway need repairs to the shutters they are very hard to open I complain many times and management do nothing you are paying you should be happy

love this place highly recommended. Josy was very helpful.

David was very friendly and helpful

Josy is excellent!!Good customer service!!!!

Josey was amazing 2nd time needing storage and she doesn't disappoint. Everything is clean and they are very helpful.

Josy very helpful and reliable

Josy has been absolutely FANTASTIC. she was attentive, knowledgeable, helpful and overall a pleasure to work with. I know my stuff is safe and secure but also that I have a wonderful individual to have a chat with whenever I stop by! Thank you Josy!!!

Ashley was a Great Help, walked us through the process, helped us to upgrade to a more fitting room as well. Very Professional and Friendly and great customer sercice.

Reserve rate online and then come speak to Ashley. She made it so easy and simple. From the moment we walked in she was extremely professional and knowledgeable!

good

Ashley Was very good to me this place is very nice and clean I recommend this facility too all

We recently took a storage unit and Josy was one of the most inspiring sales rep I have met in a long time. She answered all of our questions and gave us the best rate ! I would advise anyone who is looking for a convenient storage space to speak with Josy as soon as possible!

Ashley was helpful and pleasant , true professional and took her time showing me around the place. Ashley ensure that i got the right space that would best accommodate all of my belongings.

Josy has a great customer service I will recommend. Clean facility

Margarita gave me great service Tnx!

Margarita was amazing, very personable goes above and beyond. Highly recommend coming in and dealing with her it was an absolute pleasure.

G reat experience of customer service-qith Margarita Thank you ladies!

Margarita provided amazing service tnx

Margarita

Ashley & Margarita were extremely helpful and made the move-in process super easy. Thank you both!!!

Margarita was amazing

Josy was an amazing help! Very professional customer service!!

Josy provided amazing service

Ashley was spectacular! Highly recommend this location.

Josy has a great customer service. My son rented and she was very informative about the process. Very clean location and I was greeted with a big smile. Recommended!

Ashley Was Fabolous !!! Great Customer service strongly recommend and very clean property !!!!!!

Hey moto people! Anybody knows motorcycle storage in brooklyn ny?Thank's.

The staff at this public storage are downright nasty

Josy Very good customer service recommend brilliant girl!!!,👍🤝😉

Ashley Was Fantastic!!! Still in disbelief how clean this place is I strongly recommend Knapp street.

Margarita and Ashley were absolutely fantastic and helped me tremendously, I appreciate the help.

Josy provided me with exceptional customer service! She really made my experience seamless...need more Josy in the 🌎!

Josy and Margarita made it very simple to rent my space. They made a very stressful day into a happy day! Thank u !!

I've been with Public Storage for years. The personnel is cordial & helpful. I needed help resolving a problem and Margarita & Josy were calming & effective. Public Storage is lucky to have them.

Josy was awesome, quick and got all my needs handled. Great customer service!

Margarita is awesome and great at her job. She explained everything to me about the storage process. I am very happy that she took care of my process.

Friendly staff! Great service and a nice facility for that’s reasonably priced.

Margarita & Josie was super helpful thanks for everything.

Margarita provided me with a 5 star service- Josy was great too!

Margarita and Josy- were very helpful and making our rental fun an easy!!

Josy and Margarita was very clear and got the job done quick for us!! great customer service

Great service from really amazing girls. Felt very welcome and know my belongs will be secured! So glad I came to them!!!

Josy and Margarita. Were awesome and explained everything very well.

tell me what is your minimum rental period? if I need three months Can I take a rent from you?

Margarita was so patient and helpful. She answered every question we had and made everything so easy!

tell me what is your minimum rental period? if I need three months Can I take a rent from you? скажите какой у вас минимальный срок аренды? у вас взять рент?

My wife and I have a great experience for this place. We have spoken to 2 different ladies Giovanna and Ashley on 2 different days visit and they both have very good patience, polite and professional to show us around and explaination before the deal is done!! The place is clean and full of security access. We feel safe and comfortable to store our stuff in their room. Also its price beats the others!! Highly recommend this storage.

The manager, Margarita, took care of me and was very fast. I got there with less than an hour before they closed and she was able to show me how everything worked and the unit itself. Filled out all of the necessary information and had my unit ready for move in. She said she would stay a few minutes late just for me if I need. Which I finished moving in about 10 after they closed. Overall, she was fast, thorough, courteous, professional and very nice.

JOSY is THE ABSOLUTE BEST. It's been quite a while since I'v met anyone with such excellent customer service skills...i could not pass up the chance to write this review....Margarita the manager is pleasant too...this location is clean and welcoming...we went in with our stuff signed up and in no time we had everything done and walked away feeling super satisfied because they walk you through every step...i highly recommend Public Storage.

Ashley was great! Very easy to set up, and amazing customer service!

Ashley great service, quit, easy, convenient. Thank you!!!

Margarita and Josy are the absolute best! They saved my day! Stayed an hour late just for us ! Best service I ever had anywhere !!

Love this location, and the Customer Service from Josy was 1st rate, she help me so much with the booking and transfer of my reservationa unit from another location. It was seemless. Thanks.

Margarita and Josy were great and very helpful thank you

Ashley was extremely helpful and thorough. Al was explained in detail and was so nice and thoughtful!

Josy was unbelievable. She showed me around . Had the patience of a saint. You should have 10 of her working for u. Her personality was great.

Margarita excellent service and very helpful-and very pleasant

Margarita Is the best" good service thank you

Margarita was helping me today on the front to move my things in their storage My first time dealing with this location and I am definitely satisfied with my experience Margarita was very helpful, attentive to detail and polite Definitely five stars

Peefect customer service, thanks to Josy

Josy and Margarita took care of us today and make an awesome team ! Highly recommend this place to store your stuff

Gracias a Margarita por excelente atención - recibimos un servicio bueno y el storage perfecto para guardar mis cosas

Margarita nos sirvió excelente gracias

Margarita

Margarita helped me find a storage space that I needed. Thank you for a great service.

Margarita helped me with my storage and gave me excellent service and she deserves a raise.

Margarita did a great job helping us get the space that we needed for our extra stuff. Clean and well organized property. Josy was so pleasant called me to confirm my reservation. Thank you.

Margarita and Ashley were great- thanks for everything

Margarita very helpful with getting my situation well organized.

Margarita was very friendly and professional. Thank you so much for such great experience.

Josy gave me a 5 star service , very helpful and thanks Ashley for your attention. I will recommend this storage to friends

ashley was very good she helped us a lot scale from to 10 I give her a 10 good customer service

Ashley, she was very efficient, fast and right to the point. I was quick to go all set with the new storage place.

Ashley Was Very nice and very helpful thank you for the service I will tell friends and family about this public storage thanx again Ashley

Josy assisted me with great professional service. Very knowledgeable about units and products to help with my packing/move!

Ashley was wonderful! Recommend Knapp st storage 100%.

Margarita and Josy were very helpful and generous I was very pleased

Just vacated my space and had such a great experience with the service at public st. Thank you Margarita and Josh for a great experience

Margarita- Excellent service, friendly and helpful.

Josy- and margarita were great! Thanks ladies

Margarita and Josy assisted me in finding the right size for my storage needs and packs supplies

Josy and Margarita set us up with an awesome unit. Super helpful!

Josy and margarita are the bomb!!!!

Margarita made the process easy and was very professional.

Margarita gave me a five star service and provided me with the right storage space. Josy was great also! Thank you ladies!

Margarita was wonderful, very accommodating, patient, helpful, and overall a pleasure to deal with.

Ashley and Margarita were excellent. They were very pleasant and helpful

Margarita me dio un servicio excelente y me ayudó alquiler de mi primer storage. Gracias mil!

Josy and Margarita were excellent and gave me excellent service

Margarita and Josy were great help in helping us setup our storage unit. highly recommend public storage :)

Margarita and Josy work great as a team- this was a great storage experience. Thank you

Margarita and Josy gave me an exceptional service - Thank you so much!!!

I was very pleased with the service I received from Margarita, she took the time out to walk me around the location and took her time with me. Over all very happy and highly recommended!

Margarita was very helpful

Ashley Was very nice to me she showed me good customer service great place!!!

Ashley was a great helper. Thank you so much for everything

Beyond exceptional customer service from the location, Margarita, in particular made the ENTIRE process smooth, and as easy as possible!! 5 star customer service for sure!

Ashley was really helpful and even waited for me when I was running late.

Joey was so helpful and polite. She was very thorough with information. I appreciate her diligence in giving me the best unit.

Amazing service! Thank you Josy!

Margarita gave me a five star service I just rented a locker . Thank you

Josy is the best!

Margarita was great and informative with our storage needs! Amazing staff thank you.

Rented a storage today at this location- Margarita answered all my questions and gave us an amazing service. Thank you

Margarita gave me a great service with my storage needs, thank you

Ashley was great she attended to all of needs and questions concerning the unit I got.

Josy and Margarita these lady’s we’re awesome and they were very informative about everything until I had no more question. Please store your things here its a great experience.

Visited public storage today to buy some boxes I was very impressed with Margarita who was very knowledgeable, helpfull and enthusiastic! Will be back to rent!

Josy and Margarita lovely ladies highly recommend

Ashley gave me perfect customer service

Ashley Was Good to me her customer service was 5 stars I recommend this storage to everyone

Margarita got the right size unit for me at the right price- and Josy was very friendly confirming my reservations. Thank you

Ashley The person who assisted me was much more polite and well behaved than one might reasonably expect

Margarita me ofreció un buen servicio gracias

Margarita helped me find the right size space and gave me a 5 star service. Thank you!

Ashley Was Perfect She Was The Best Very helpful kind and nice

Ashley Was So Very Good And Very Helpful

Excellent service from Donovan

I was looking for a smaller unit so I went into public storage. I was greeted by a friendly associate named Donovan. He was very patient and he explained every part of the process which I really appreciated. Thank goodness I went there. The process was soooo easy. Thank you to Donavan.

Donovan was a wonderful salesman

Donavan and Margarita assisted me with my packaging needs got boxes/bubbles and tape all I needed for my move. Thank you

Margarita was very helpful and was able to multitask at an efficient amount of time.

Great service. Jose was great in setting up my locker. Highly recommended.

Donavan and Josy are awesome!

Josy gave me such good service today. I would highly recommend this Storage facility

Josy is the greatest and always takes care of me and makes sure the service is exceptional

Ashley & Josy were so curteous & I really appreciated the help that I received from them. I will definitely be back & tell my friends about them as well.

Ashley provided exceptional customer service!

Donovan and Josy were friendly and extremely helpful. Moving your child back from college is stressful but they made it a seamless and funny experience . The information was clearly disseminated and there were no hidden fees . I would recommend this spotless friendly facility to family and friends . Thanks for making it easy ! H Ryan

Ashley Was Excellent Her Customer Service Was So Professional She Helped Me Find The Right Size Space This place is so clean I have to say this is the cleanest storage facility I have been to I give this place 5 stars for sure!!!!!!!!!

Donovan and Ashley were extremely helpful. They guided me through the process and took their time addtessing all my questions, and giving me a tour of the different size units, which was extremely helpful.

Ashley & josy was wonderful great customer service & very clean property!!!

Excellent experience! John was curteous, professional and a pleasure to deal with. Josie is an absolute treasure, and has often gone above and beyond to help us. A warm thank you to Ashley as well. Great job, guys!

Josy is great. Very helpful and patient. Much appreciated.

Ashley Was amazing customer service was the best ! This is cleanest storage I’ve ever been too !!! I recommend this property to all

Margarita- excellent service

Margarita and Ashley, Josy great service during my stay. I will be back.. Thank you

Margarita is so sweet and nice and was very helpful. She was cheerful and very pleasant to talk to. She made me and my family feel very welcomed and I think she a wonderful worker.

Ashley Was very helpful with our move in process

Ashley is wonderful, amazing and very helpful. Would definitely recommend.

Josy excellent service 5 stars highly recommend, a please to do the business with !!!!!!!!!!

The staff was great (Ashley and Josy) they helped with everything and treated us with such respect. Would definitely recommend for all storage needs, you will not go wrong with choosing this location as your stop for storage

Ashley Was Awesome her customer service was terrific this was the best storage facility i have been to very clean and customer service is 5 stars i reccomend public storage at knapp street to all

Margarita she did a great service I give her ten stars

Customer service is great!

Ashley was very helpful and caring. Place is very clean.

Josy great service the best

Margarita displayed Wonderful Professionalism, excellent service & an absolute pleasure to work with! So welcoming & made me feel at home! An absolute marvel & splendid work ethic

Josy is the absolute best!

Josy was very helpful and knowledgeable. I would recommend her customer service to all. Thanks Josy

Josy was the very best, so polite and knowledgeable and professional. It was a pleasure :-) !

Margarita helped me with all my needs and made my trip easy and fast👍 I would highly recommend the facility!

Margarita was very welcoming and extremely helpful since we are new to storaging and she explains everything in detail. Very friendly thank you

Ashley was very helpful and professional

Ashley was great help with exactly what I was looking for and need. I was done in minutes and ready to store my stuffs.

Josy: dealing was really good took care of everything we needed.

Sky and josy were super nice , they did everything to make sure my experience was great

Josy is the best . Made my moving easy and I will recommend this place just because of her. Great Service 5 Star hands down‼️

Ashley was very helpful! Great service.

Josy and Margarita I just wanted people to know that I was treated a friend as well as,a customer !!!😝😝 The staff here was able to resolve a situation that I had been unable to resolve over the phone for months ..... A wonderful courteous smile.. Great efficiency !😋 Perfectly satisfied ... Too bad my storage unit is in another state 😣☹️ A pleasant environment too.... Peter Riso

Margarita gave us a perfect experience. She explained everything so thoroughly, that we didn’t even have to ask anything. Our first time storage experience was the best. Thumbs up!!! Definitely recommend

Josy and Margarita the service was excellent, they are articulate and very respectful keep up the great work.

Margarita excellent service

Sky and josy H as great custamer service

Sky was the beeeeeest. Best customer service I have ever received. Sweet lady . Bent over backwards to help me out.

Ashley was very extraordinary with her customer service! I higly recommend her for future scenarios. She upholds public storage employees to the Highest standard. Job well done.

This places great. 10/10 would recommend. staff was very understanding. prices are very affordable

Ashley did a good job and was very nice and helpful

Literally the WORST place I’ve ever been to in my life. The employees are extremely rude and disrespectful for no reason and there is a crazy amount of hidden fees that you have to pay. I advise finding another storage place. You’ve been warned.

Great customer service ask for most or sky

Great service. Fast and friendly!

Friendly service from Sky. Highly recommend.