Public Storage Self-Storage Units at 1250 Rockaway Ave, Brooklyn, NY

Brian is the one to see very good worker knows his stuff

Adrian got me storage got me app place clean and he Goodman

Great service, they are really friendly and outstanding. I 8+

Thank you Brian he was patient made it clear and ease

Brian helped me with app thank u

Anneliese and bread helped with move I thank you

I appreciated Devon’s resourcefulness and willingness to help. He assisted me in clearing out my unit and closing my account quickly and easily.

Brian did my rental today he was informed and patient thank you great storage

Devon went above & beyond to ensure we got into our unit that had an issue with a piece of furniture being caught into my unit door. He also assisted in transferring things from my initial storage to my new one. We needed the help ! My husband was the only man on board & Devon came through and assisted with heavy lifting. This man deserves major promotion ! Regional manager *wink wink*

Devon was very helpful he help me and my mom with moving to the storage unit and he help left some of of the items to the unit he is wonderful person and he had nice smile on is face I would like to say thank you Devon

BEAWARE that the price you pay in the first move in can and WILL CHANGE when every they fee like it I placed my stuff in storage 4/15 which I had a deal for 20% off the the first 3 months On 5/1 I went to pay the storage which I was told my deal wasn’t valid they claimed it was only for 1 month so I had to pay the normal rate without the deal price ok fine 6/1 I paid the regular price Now today 7/1 I get a Email saying they are RASING the price by $50 starting August when I called to ask why I was told by staff they RAISE THE PRICE every 6 months….ok so the math ain’t mathing 6 months would be from April to October rite so staff gives me the number to corporate CORPORATE tells me it doesn’t matter a time frame they can RASIE THE PRICE when ever they feel like it The reason being storage is in high demand so even though I originally was supposed to pay 200$ a month they raised it $50 because the price for the unit went up (meaning someone moving their stuff would pay $280) so my storage was raised VERY UNFAIR AND SHADY BUSINESS PRACTICE If my rent is 200$ and someone moved in across the hall paying $250 why is MY RENT going up after 3 months BE AWARE PEOPLE THEY SCAMMING And they have RATS I seen droppings in my unit I have NO FOOD in there at all only clothes toys and bed frames when I told staff I was given 2 poison packets that’s all they seemed very unfazed cuz they already know about the rats BE MINDFUL WHERE YOU PUT YOUR BELONGINGS AND THE PRICE INCREASE WHEN EVER THEY “feel like it”

Samantha , Devon and Samaj was absolutely amazing 5 star

Brian and Monar helped with our storage

Brian and Monae helped with getting out unit

Devon was a great help when helping me to move in to my storage space

Brian helped me with app and space thank u

The staff at Rockaway Ave location in Brooklyn is amazing. They're truly honest, pleasant professionals working there. eg; The other day I had no idea where I letf my phone, my husband called it when a staff kindly answer and let him know that the phone was left in the restroom. To be honest here, how many people would have secure that phone and give it back? I gave them 5 stars because overall, I have no issues or complaints about this facility.

Alexandra did my rental and explain the move in process that k you

Luis and Jon were very helpful and made paying my bill easier and efficient. Very great young men!

Devon helped me the other day definitely a great dude! Great service!

Luis did my rental N shoed me tge storage abd got me all i needed

Thank you money helped me with psoriasis app and set up

Louis and Devon are amazing!!! Super helpful and friendly. Thanks guys!

devon so helpfull great services

Monae helped with my code thank u

Alexandra and Samantha ThankYou for the help with finding unit

Brian the best great storage clean

My move in was real easy and simple. Monae and Brain helped me with any questions I had. They were very professional. Would definitely recommend coming to this location.

Brian set up my app and emails thank you

Thank u u Jon

Thank u Brian for the help 5 star help

Great service. Monae

Brian and Monae helped me with the public storage app thank you

Samantha and John are the best workers ever.

I came in for a couple questions and a tour of the place and Brian and John were very patient and professional with me. They let me know everything that they had to offer and I really appreciated it. Overall, it was a welcoming experience.

The staff here are friendly, attentive, and very helpful. My visit here was a breeze. Monae is a sweetheart and was very patient with me throughout the whole process. Brian also chimed in and helped with any other questions I had…and there was a lot lol 😂 . There is definitely a strong team dynamic here 👍🏾

Thank you Brian Tamara Monae and Samantha you all were helpful and kind

Brian was helpful helped me with my online rental process

Samantha was very helpful and friendly. She seems to know her job very well. I was greeted with a smile and outstanding customer service. I would highly recommend this location to anyone, considering how helpful and knowledgeable she was.

Staff is very friendly and try to help the most they can.

The team at Public storage at Rockaway was amazing always very a great experience. Thank you

I really don’t want to give no stars like they are very unprofessional and not clean at all I went today to get my belongings and I was chased out by mice running out my storage it’s infested with rodents and not to mention the droppings is everywhere they can keep The whole storage it’s discussing

The process of obtaining a storage unit was quick and easy. I only had my things in this facility for 2 months and the amount of rodent droppings in my storage until was disgusting. I could not remain a customer.

Amazing help from DM Melissa I've been coming here a while but she was so helpful to help me with my rent issues. Thank you again

Brian help me late after closed thank you

It was my first time renting a storage unit, and I was feeling lost. Monae, a friendly staff member, completely changed the experience. She was incredibly helpful, explaining the process clearly and answering all my questions. Her exceptional customer service made me feel confident that my belongings would be in good hands.

Great help from front desk and team

Brian helped with reducing my rate thank you