Public Storage Self-Storage Units at 1250 Rockaway Ave, Brooklyn, NY
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Gate Access Hours
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Gate Access Hours
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 15/moSmall 5'x5'
$ 15/mo $17Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 16/moSmall 5'x5'
$ 16/mo $18Best Price Label
- Climate Controlled
5'x5'Online only price$ 80/moSmall 5'x5'
$ 80/mo $100Best Price LabelHurry!
- Climate Controlled
5'x5'Online only price$ 83/moSmall 5'x5'
$ 83/mo $104Best Price Label1 unit left!
5'x10'Online only price$ 98/moSmall 5'x10'
$ 98/mo $122Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 100/moSmall 5'x10'
$ 100/mo $125Best Price Label
5'x10'Online only price$ 101/moSmall 5'x10'
$ 101/mo $126Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 105/moSmall 5'x10'
$ 105/mo $131Best Price Label
- Climate Controlled
10'x10'Online only price$ 142/moMedium 10'x10'
$ 142/mo $177Best Price Label
- Climate Controlled
7'x10'Online only price$ 146/moMedium 7'x10'
$ 146/mo $183Best Price LabelHurry!
10'x10'Online only price$ 148/moMedium 10'x10'
$ 148/mo $184Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 185/moMedium 10'x10'
$ 185/mo $231Best Price Label
10'x10'Online only price$ 189/moMedium 10'x10'
$ 189/mo $236Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 270/moLarge 10'x15'
$ 270/mo $338Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 278/moLarge 10'x15'
$ 278/mo $347Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 285/moLarge 10'x15'
$ 285/mo $356Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 598/moLarge 10'x30'
$ 598/mo $748Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 623/moLarge 10'x30'
$ 623/mo $778Best Price Label
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Brooklyn
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Brooklyn Storage Units in Canarsie Near Rt. 27
This Public Storage in the Canarsie neighborhood of Brooklyn is located near Route 27, more commonly known as Linden Blvd, and the Belt Parkway along New York City's Jamaica Bay. It's also within two blocks of Canarsie-Rockaway Parkway Station of the BMT and the L train, so catching public transit here is a snap.
Offering more than 1,600 units in a variety of sizes, and featuring both indoor and outdoor, drive-up options, this self storage location in Brooklyn is perfect for everyone from students and young professionals to families. More than half of the storage units for rent are climate controlled, and there's even a friendly manager who lives on site.
This convenient location is in a neighborhood that's nice mix of homes, restaurants, and other commercial properties, bordered by the Flatlands, East Flatbrush, Brownsville, Bergen Beach, and East New York neighborhoods. There is free parking for customers.
College students in Brooklyn will love this Public Storage location thanks to its smaller and more affordable 5x5 foot, 5x10 foot, and 5x15 foot units, but especially because a few campuses of Touro College, are within easy reach. Brooklyn College, Medgar Evers College and Empire State College are also nearby.
Its great setting isn't the only reason it's easy to store and access extra stuff. A password with key-code access helps regulate access.
A Dutch fishing village in the 1800s, the neighborhood still offers fishing off the Canarsie Pier and plenty to do outdoors. Stroll along Canarsie State Park – Seaview Park to locals – for wonderful views of the New York coastline. There's even a couple of yacht clubs nearby. Join or just watch a game at Breukelen Ballfields.
- Convenient location by Rt. 27 and the Belt Parkway in Brooklyn
- Within walking distance to the L train
- Month-to-month lease
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1109)
Thank you Susan for making this all so easy and explaining it all
Támara was a great help with my move in today. Thank you
BRIAN,SUSAN,TAMARA AND JADA MADE THE MOVE IN FANTASTIC
Thank Shannon and Brian for helping me with the public storage app and helping me get set up
Shannon is a superstar thank u for making this easy
Susan was such a HELPFUL person. She was very kind, patient, and knowledgeable. She walked me through the whole rental process, explained everything to the TEE, and answered any questions I had. She also took me to see some spaces for me to figure out which one would work best for my situation. HIGHLY RECOMMEND using Susan if you rent from here.
Exellent Service from Shannon
A very good experience compared to other storage places I’ve used in the past. Very professional ladies that work there too.
Brian is good nice the go to person
Brian did my move in showed me the best way to store
The service was great she's very professional good personality very good customer service.
Bian literally helped me move my items into a locker thank yoh for helping
I normally pay my bill in the office Brian helped my with the app saving me time and money thank you again Brian
Brian did an excellent job with the service today. Had a great time renting a space. Facility was clean, staff very personable and professional. Five stars for sure!!!!!
Brian and his team have this place clean cleanest I've seen since I've been here
Thank you Brian for assisting with my stirage needs
Brian thank you for showing me the publi. Storage app making it. All ezy
Thank Brian for walking me through the public storage app
I just finished a rent space with Brian demonstrated the app to get in and using my key thank you for you patients
Thank u for showing me the public storage app briab
Brian showed me the public storage app saved me time with making payments in office
Brian thank god youre here so helpful save me money
Public Storage was recommended recently by a relative. Upon arriving I was greeted with a smile by Samaj. She was excellent in informing me of my unit size options based on my need,explaining fees and walking me through the facility to see the unit(s). Samaj is much appreciated for the experience I had signing up for a unit.
I am so amazed at the service I received from Rebecca at the public storage located on 1250 Rockaway Ave . The other employees and the manager named Brian is awesome!!!!!
Helpful crew especially Brian Mader rental easy
Thank Hou for helping withapp Brian
Thank Brian places is clean and service was good
Thank Brian for doing my payment and making me know about new public storage app
Where the cute black girls at ? Nothing like seeing black queens walking
Thank you Susan for helping wit move I.
Brian help me wit ps app he was so help and walked me through thank u
Samaj, Donovan, Michael, and Jada made my experience here a pleasurable one. Friendly staff, clean facility, and a space that fits my needs. Would highly recommend!!!!!
Donovan was kind and went above and beyond explaining my payment and helping me with the best way to pAy
Samaj, Therese and Donovan, Brian were a great help. They helped me find the best space for me and were super friendly !!
Brian and. Shannon helped me they were awesome
Brian thank you showed me the best space and was kind and helping
Samaj was very funny, nice, very helpful. She made my experience more easier!
The staff is so accommodating helpful and respectful that it made the transition of putting the stuff in storage very easy.
Jada is a rockstar she was very informative and polite. Patient and had the best customer service. Along with her co workers they truly work as a team. I’m happy I’ve chosen the destination.
Customer service was great. Ayesha explained everything perfectly. Everyone was wonderful at this Public Storage.
Jada was an absolute great help in getting my storage situation in order. She knew exactly everything I would need and was patient with every question. Best experience I could’ve had
Jada was very knowledgeable and assisted me with everything. She was very attentive and helpful and took her time while helping me. if I could give her more stars I would!!!
Thanks to Jada I had an excellent experience choosing my storage.
Shannon assisted me so well she is amazing such a great help,she went in the building to help me with my items and we bonded so amazing she deserves a raise and promotion supervisor sounds nice 👍🏾
The young lady that helps me she was very polite.
Deborah was very knowledgable and helpful. Great experience
Donovan he was the best he need a big pay raise the best
They are great in there! Really good price and amazing staff!
Jada was very nice and she did an amazing job explaining everything I needed to know about my rental seeing that it was my first time. I would highly recommend to anyone in need of new storage space.
Staff was personable & knowledgeable. She was of great assistance, walked me through the whole process with App etc
Place is closed gate locked for the day I guess smh...why am I paying If you have cameras.
Michael was very excellent today!! This is my first time using a storage unit and he was very clear about the info...I will highly recommend this location!! The other staff members are very pleasant and friendly!!
Donovan was great…… very helpful
Michael provided me with 5 star service during our stay. Would highlight recommend!!!!!
Awesome help from Donovan and Michael
Donovan was excellent rep.
David did a very good job today helping me get set up with a storage space.
Jada has given me excellent service today. All questions were answered and clearly understood.
EXCILED TRAINER GOOD COMUNICATION/SUPPORT
David did an excellent job today finding a space that fit my needs. Would highly recommend.
Debbie and Donovan were very helpful respectful and very polite and helped with my every need in getting my storage up and going
What an outstanding experience by Anniall & Donovan… I had to make a last minute reservation for a large storage unit and Anniall walked me through every step of the way… Even assisting me to complete the rental agreement through my phone.. for some reason I little to no reception and went outside to complete the documents… Anniall waited with me outside despite the cold temperature and showed me how to access the gate.. Such a gem and stellar customer service…The manager Donovan was also very attentive and helpful assisting us… truly grateful and highly recommend this location!
Service excellent Mr Donovan and is co worker are very good nice skill good comunication .im very satisfy!
I'm very satisfied Mr Donovan it's a good guy , he's very professional
Therese is such a great worker, I was so happy with her service, she was the reason I returned to Rockaway. Her customer service skills were EXCELLENT !!
I wish there was a 0 stars option. This is the worst storage facility I have ever stored with. The staff were unhelpful and rude. Me and my mom were stuck in an elevator for an hour waiting to be helped by staff only to find out the elevator phone didn't work an they were fully aware it needed to bed fixed. We also waited an hour to get my drivers license back from the front desk, when a worker clearly saw us and was ignoring us. The property manager is unresponsive so if you want to get answers don't expect any. They also falsely charged us for a unit we never used or look at. DO NOT STORE HERE. Your life will be a living hell.
Donovan did a very good job assisting us today with the rental process
Donovan was very helpful answered all my concerns
Staff was super efficient and gave me a thorough review of the rental process. I love the bluetooth gate entry. Very convenient. Space is clean too!
Destiny and Donovan were an amazing team. Destiny was knowledgeable and patient. She made sure to answer all questions, the few she didn’t know Donovan came and explained it clearly. They went above and beyond for us! Thank you!
OMG!!There are rude ladies that work there. Very unprofessional at this location. But thanks to the ALMIGHTY above I went to PRIME Storage down the block. Easy going and the workers at PRIME STORAGE was very kind and PLEASANT.
There is no light in my space so it's quite an inconvenience to me when the automated lights in the hallway doesn't work. I understand that it's a space that has many different individuals items but the rodent problem is atrocious. With all the money that is being paid I expected better coverage for my items. Now I have to consider the disposal of some items.
Mi experience with jada today was phenomenal.
Súper súper good
Donovan did a great job making our rental experience an amazing one. The facility was clean, staff friendly and we found a space that fit our needs. Would highly recommend.
Donovan is amazing !!! Could not have done this process much easier ! I went somewhere else and it was a hassle ! So easy and done in kess than 20 minutes !
Destinee was very sweet informative and just overall welcoming. It was my first time opening my own storage unit and it felt like I made a trust worthy and exceedingly helpful new friend in the process
Jada I just want to thank you for choosing miss Jada as a customer representative . Miss Jada is very well knowledgeable , patient and very kind . Miss Jada is the perfect person for that position.
Tatiyana Donovan, jada, destinee, we’re very nice! And made feel very welcome
Excellent location and helpful employees
Destiny was great, quick, and easy to communicate with.
Donvan was very helpful tome good man
Exceptional service: patient, courteous, clear explanations, from Donovan and Esther. Great job.
It would be better if you could access it at night. And app worked in all doors
The lady was sooo helpful....she was able to answer all my questions and she also asked if I had questions.....THANK YOU ...coffee time 😂
Donovan provided excellent customer service upon my visit to the property today. He answered all my questions and made me feel comfortable here as a customer. I will also be referring my friend here as well. Property was very clean. Definitely a five star experience. Would highly recommend.
Tatyana was very helpful and respectful. Gave me all the information I needed thank you again!!!
Ayesha is the best, very professional
Donovan was super ,keep it up.
Destiny was great!
Donovan helped make my move in process smooth and easy. Would highly recommend!!!
Today was my first renting a storage and Tatyana was very helpful and respectful. She answered all my questions and understood my needs of a space. Thank you so much Tatyana!!
Excellent service. Destie was an excellent guide and showed me everything I needed to know :)
Donovan did an excellent job taking me through the rental process. Facility was clean, staff friendly, experience was quick.
Donovan did an excellent job with the rental process today. Made me feel comfortable storing here at the site. Would highly recommend to customers looking for storage services.
Destinee help me out with my storage and she should me what I need to get ! She was so help nice and sweet I think she should her a bonus on her check she is amazing 💛💛
The employees are very rude n disrespectful!!!!!
Miss Jada was an excellent staff.. was Abel to make everything as easy as ABC.
The customer service at this location was wonderful. Ayesha, Donavan, and Esther provided wonderful and simple service. The process quick and informative.
Donovan helped make renting here a smooth experience. Would highly recommend!!!
I loved it, the staff are marvelous I will surely recommend Public Storage to all my friends
Donovan, Ayesha, and Esther all helped to make today a pleasurable experience renting a storage unit here. Fast and efficient !!!
Justin was great walked me through the whole process he was very fast at getting me all set up
Tatyana was very helpful and respectful during my first time renting thank you so much!!
This was first experience with public storage. I must say the employees are extremely helpful, courteous and professional.. Special Thanks to Destiny,Esther and Justin.
I found Jada to be very nice and attentive to my needs.
DONOVAN....EXCELLENT CUSTOMER SERVICE...VERY INFORMATIVE, PATIENT AND KNOWLEDGEABLE ABOUT HIS JOB. DONOVAN WENT ABOVE AND BEYOND TO PROVIDE EXCELLENT SERVICE. I RECOMMEND DONOVAN EMPLOYEES OF THE MONTH. PERHAPS PUBLIC STORAGE SHOULD IMPLEMENT EMPLOYEE APPRECIATION AND REWARD DONOVAN WITH A DAYOFF ON THE COMPANY OR GIFT CARD OF HIS CHOICE. THANK YOU DONOVAN FOR YOUR EXCELLENT CUSTOMER SERVICE.
Donovan helped make my storage experience a pleasure today.
Donovan, Jada, Justin, Tatyana, and Destined made renting a space here a seamless experience. Service was top notch, property was clean, and associates were friendly. Can't beat that. Five stars!!!!
Would be moving in a couple weeks, a friend told me about public storage which is literally a mile from my apartment, I decided to give it a try. Customer representative Donovan was hands on with all the proper information, I was sold so right there and then I decided to lock in the deal... Thank you Donovan for being so patient with us and walking us through every step that we were able to understand.
Donavan was very pleasant and helpful..easy sign up process
DONOVAN, Ayesha, justin. Made my experience pleasant.
Donovan he was very very helpful
My man Donavvan took care of me real good, excellent service.
Service was very good and quick no problems Destiny
Great service love Jada her hospitality. Best person to go to when needing a space to rent. Keep up the great job and customer service experience.
Went inside and a employee named Jada took care of me with no hassle. Excellent services, very informative, and made me feel very comfortable with my purchase. I highly recommend speaking to her ti take care of you
Great service from Justin and Donavan. Very nice young people. Will do business with them again.
Jada was exceptional but her boss needs common sense
This was my first time stoage and usally plaving you go staff are rude but Tatyana was very kind, respctful and answred all my questions. Thank you so much Tatyana!!!
Donovan provided excellent customer service today. Made renting here a pleasure. Would highly recommend.
AYESHA, ESTHER, JADA, JUSTIN ,DONOVAN
Donovan and Tatyana destinee justin awesome guys thank you.
When entered the office, Jaida greeted us right away. As soon as we mentioned our reservation name, she knew right away who were and proceeded to assist us. She was very informative and knowledgeable. She was also very patience and accommodating, with no sign of being impatient or rushing us. Thank you Jaida for your courteous service and professionalism.
Customer service friendly ,professional and really about helping customers settle
Justin did an amazing Job helping me today!!
Donovan and Esther assisted us on-site making our rental process very easy. They were polite, professional and made renting fun. Would highly recommend!!!!!
Donovan, Ayesha, Jada, Tatyana, and Destinee provided me with excelente service today. Males renting here a pleasure. Would highly recommend
The staff was friendly and explained everything well which made my experience super easy. Jada explained everything well. I definitely recommends this location.
Tatyana was very helpful and friendly from the minute I got to the office. This is my first time storing items and she made me feel this is a safe place to store. Thank you sooo much Tatyana!!!
She destinyshe was very nice and if I had a million dollars I'd give it to her
Donovan, Esther, Ayesha, and Destinee provided me with high quality customer service. They were each very knowledgeable about the rental process and the property as a whole. They made finding a unit here very enjoyable and were a wonderful staff to deal with. Would highly recommend this facility to anyone looking for affordable rental units with top notch customer service in a clean facility. Five stars all the way for top quality, swift and welcoming service!!!!
Great experience! Was very easy, walked in found a locker I liked and the service was great. Ayesha is the one who helped me, so if you need storage and great customer service, ask for Ayesha!.
Ayesha was very helpful and professional. She made my move in very welcoming. Awesome customer service
Donovan helped me out today and made my rental experience very enjoyable.
Tatyana was excellent. Very knowledgeable, detailed and answer all my questions and Definately recommend her. And danavan was very prompt to help. Thank you
Ayesha was very helpful
Donovan, Ayesha, Esther, and Justin provided me with a great rental experience today.
Donovan, Justin, and Esther all provided great customer service today. Would highly recommend.
Donovan is the best. Very helpful and informative.
OMG the customer service is behond great Destinée she is great, awesome at customer service I will strongly recommend
Justin was courteous and professional in processing our paper work, showing us units and helping us to choose one that meet our needs. The site manager, Donovan, was also very professional and helpful. This storage location is very clean and organized.
The staff are truly the nicest people u will ever meet.
Jada was awesome!!!!! Knowledgeable friendly and professional!!!!! Made the process easy and seamless.
DESTINEE was very professional, well-mannered and knowledgeable about the unit sizes and prices. She allowed me to see the unit before making my final decision. The establishment was clean with a pleasant staff. I highly recommend public storage
Donovan, Destinee, Jayda employee of the month and Tatyana and team helped us out tremendously. Thank you team.
Donovan great service
Destine was very helpful took her time to explain everything to me and made sure I had the best space for my money
Esther provided me with great services today
Destinee and Esther was awesome, very professional.
Ayesha was very helpful
Jada did a great job assisting with my space today. Would highly recommend!!!!
Donovan excellent service!!!!!!!!
Donovan did an excellent job helping find a space that fit my needs. Would highly recommend!!!!
Destinee was "Great" giving me much needed time and information.
Jada was very helpful today. The original unit that I had wasn’t big enough and she gave me a tour to show me my options, walked me through transferring over and also was very detailed. Professionalism was great.
Justin, Tatyana,Donovan, destinee, excellent service, they space available to me ..and love the customers services.
Donovan was very exceptional and well mannered. I appreciate his business and helping me to choose what was best suitable for me.
Jada and Donovan helped me find a space that fit my needs. Would highly recommend
Thank you jada
Nice. Service good and clean environment, nice empolyees, willing to help, valued step by step especially Jada and Donavan. 5 star Service.
Tatyana was very helpful and friendly. Highly recommend this storage facility.
Always dirty half the lights never work inside and they have the audacity to keep going up every year Update 2022 mouse droppings everywhere this facility is soo dirty definitely taking my stuff out!!! Don’t bother renting here
The service was excellent . Destinee was the Best!!
I needed a storage place to empty my garage and when I got the public storage place on rock away, Brooklyn I met Therese and she was wonderful. She took her time to explain and help me navigating the place. I would recommend Therese for any customers.
Respect to justin and donovan to easy going make it work and go to guys
Fast and efficient service, and very courteous staff! Jerry was a great help, has a great personality and made sure we were well taken care of!
Esther provided me with excellent customer service today and made finding a storage unit a very easy process. Would highly recommend!!!!!
Friendly staff, Esther showed me around and save me a few bucks!! Got in and out quickly I’m happy with the service.
Visited public storage today To rent and Esther provided great service today
The customer service I received from Jerry was very helpful and informational. I asked about services for future storage and was helped with all my concerns and needs for spacing and storage. Very professional and responsive staff.
Donovan, Therese, Jerry, Tatyana and Esther all helped make it a wonderful experience renting a space today.
jerry was very helpful thankyou
My first time using Public Storage, thanks to Jerry my experience was smooth and simple. Thanks for all the help with set up.
THIS LOCATION WENT FROM PRETTY GOOD TO OUT RIGHT UNPLEASANT.. THE SERVICE USE TO BE SO GOOD NOW IT JUST OUT RIGHT UNPLEASANT. THE STAFF DOES NOT KNOW HOW TO TALK TO CUSTOMERS ON THE PHONE AT ALL. THEY WERE VERY RUDE AND NOT HELPFUL AT ALL. THEN THE PHONE DISCONNECTED AND I TRYED TO CALL BACK AND THEY REFUSED TO ANSWER THE PHONE VERY UNPROFESSIONAL. AFTER THIS EXPERIENCE I WILL NEVER RECOMMEND ANYONE TO USE THERE SERVICES.
Destiny was quite helpful and knowledgeable...!!!
Therese was great, she was very patient and took her time helping me find the best unit for my needs. Would highly recommend this storage the staff is great. I had a great experience.
Ayesha was a great help in finding the perfect space for my storage.
Tatyana and Therese very helpful and friendly with our company thank you public storage
Therese help me with my space she was very helpful Tku. Great customers service
Destinee was very good at helping and answering questions. Love her personality.
Destineee great service
Donovan helped me find a space that fit my needs. Would highly recommend!!
Ayesha was a great help today with a storage unit that fit everything I needed to store. Would definitely recommend to anyone looking for high quality cust. service with an excellent facility to store their items.
Destinee and Donavan provided me with excellent customer service. The units are clean and I feel my items will be secure.
Destinee and Donovan great help.
Therese was great and very helpful, with a warmer Spirit
Great employees, managed under a great manager Christie.....
Donovan, Jerry, Ester, Therese and Ayesha all helped to make my experience a great one today. Would highly recommend!!!!
Jerry provided exceptional customer service today and made renting a space smooth and easy. WOULD HIGHLY RECOMMEND
I have been trying to write this review for the longest but i couldn't get into my google account for the life of me lol. But i wanted to say I had a great experience and Therese was a big help she helped answer all my questions and was super friendly i highly recommend her if you need any assistance i'm telling you shes your girl.
Anniall provided excellent customer service and made the rental process easy. Would definitely recommend.
Anniall, Tatyana, Therese, Ayesha, Nicole, and Donovan were absolutely amazing. Moving is very difficult but they made this process very smooth. Their energy is amazing.
With Therese help, everything was able to smoothly help throughout my process with Public Service. She’s an amazing helper.
Therese was awesome in every way!
Donovan and Justin did a great job helping me with my move in process. Would highly recommend!!!!
Tatyana was wonderful in helping me with storage locker rental today , very friendly, explained everything well and was more then helpful with me finding perfect locker , 10/10 !!!!! Thank you Tatyana!!!!
Donovan and jerry was did excellent with helping me out. Appreciate y’all 💪🏿
Justin & Donovan were professional.
Donovan and Justin did a exceptional job. Donovan was training justin on how to assess the customers needs and asked all the right questions. Covered everything without me everything having to ask. Good employees, good first experience with this staff.
I will never rent from these people again they will try to rip you off
To all and sundry BEAWARE! Stay away!Not only will you be verbally abused by staff, you will be gaslit to make things seem like it’s your fault. Our unit was broken into all tools for work stolen! We have no tools for work!! No one contacted us No one has answers This emotional trauma is life altering! The claims of 24hours security and monitoring are bogus’ The manager Donavan know more than he pretends not to. He was able to give the police footage of only the entrance of the facility but non in front of the actually unit. He will say someone is reviewing the footage but in actuality it wasn’t been done. If you use this facility you are risking serious damage to your mental health!
I was satisfiying with this public storage but they forced us to pay for the month that we are not using, also with extra money. I will never recommend it to anybody.
Dononvan & Justin They were wonderful , patient and professional 👍👍👍👍👍👍👍👍
Great job donovan
Donovan was helpful with everything
Hi this a pleasure to speak with Nicole she’s very pleasant nice doing business with her
Donvon was very helpful and knowledgeable and very respectful..good experience
Very professional and warm staff. Very helpful. It was pleasure. Thanks Donavan & Therese
By far the best service I've had with a storage company. Francesca answered all my questions clearly for me to understand. Easiest process ever. Customer service is amazing. Clean and friendly environment.
Donovan was of great help. 5stars for service and friendliness
Nicole did a great job helping me find a space that fit my needs. Would highly recommend.
I had a great experience here at Public Storage. Nicole was very helpful in helping me find the perfect space for my belongings with such a great price. She also showed me different options and sizes to help narrow down the perfect space for me. Thank you so much Nicole for all your help !!!
Donovan he did a great job with me he had alot of patience with me
Donovan & Nicole are great customer service goes above n beyond!!!
The customer service representative Donovan was helpful. He was able to answer questions and explain prices clearly. The space was clean and I was able purchase additional items I need for moving my things into storage.
Nicole, was absolutely amazing, thanks so much for your amazing customer service. The staff is always friendly and the facility is always clean. I always have a pleasant experience whenever I visit.
Donovan was extremely great with the customer service. Although the wait was long he made it worth the wait. I got a unit with no problem and he was extremely helpful getting me a hit bear an elevator to ease the transition.
Donovan & Tatyana was so much help. Got me in & out in a reasonable time.
Donovan was helpful to me today thanks you.
Had a great experience with Donovan, Tatyana, Francesca. They went above and beyond the call of duty to ensure my needs were taken care of. Great service!!!!
Donovan helped me find a space that fit my needs. Would highly recommend.
Therese was kind and helped me find a unit to best fit my desires. Highly recommend this storage place.
Therese was great she helped me find a great space to store my items. Overall great experience
Donvan and Therese. Good service 👍
Therese was awesome help made it real easy to to move in was very informative
Therese was excellent in assisting us in finding a unit, and also making the best choices for our personal belongings. Thanks much
Therese helped us out today and made our experience enjoyable.
Tatyana was very helpful giving my mother and I information about her account and storage needs. She was very patient and understanding!.
Tatyana was a great and helpful worker who gave a lot of information for a unit. She was also very very patient with me.
Therese and Donovan were extremely helpful and professional. The location is clean, safe and secure and I would highly recommend.
Therese and Donovan helped us find a space that worked for us. Would highly recommend!!!!
This location is by far my favorite, amazingly clean and great staff. Francesca helped me and she has wonderful customer service going above and beyond to ensure I have all the information I need!
Donovan helped me find a unit that fit my needs. Would highly recommend!!!
Donovan helped us find a unit that fit our needs. Would recommend
Great location, I always pass it and decided to walk in and inquire about prices. The workers inside were very nice and accommodating and answered all my questions, will be returning again soon.
Chi good customer service and we'll knowledgeable in his works.
Gab and Donovan was extremely helpful
Gab and Donovan were helpful.
Donovan and Gab helped me find a storage space that fit my needs! Would Highly recommend!!
Chi has great customer service! We had a great experience! Highly recommend this location
Natasha provided me with excellent customer service. Will definitely recommend.
Tatyana was very helpful during my rental. This is my first time doing a storage and she gave helpful tips. Thank you Tatyana!!
Donovan, David, Keahja helped me find a storage space that worked for me
Donovan and Francesca were amazing, they were a super team. Great customer service!💯
Great experience. Donovan was really helpful and professional.
Francesca was a great help her customer service was Great
Tatyana was very helpful and respectful during my rental. She gave a lot of information.
My wife and I went to Public Storage on Rockaway Ave and met with Donovan. He definitely gave us a 5 star experience. We were in awe at his excellent customer service. He was very informative and went about and beyond to answer our questions and show us the units we were interested in.
Donovan and Tatyana helped me find a unit that fit what I was looking for. Would recommend!!!!
Good job Guys Job well done. Customer service was excellent. Representative was courteous,polite and very helpful. I will recommend facility.
Francesca Was a great help her customer service was great she helped me through my erental process 10/10
Donavan was extremely helping on point with everything wish every stores had a genuine worker as Donavan. Thank you very much
Lisa provided 5 star service. Thank you again. Smooth and easy! I recommend public storage without a doubt.
Estella was excellent candidate
Estella was great
Francesca was a great help she was friendly and knowledgeable customer service is through the roof highly recommended
Donovan was very helpful in finding me a space that fit what I was looking for. Definitely treated professionally and had a wonderful experience here.
Estella was great with customer service and selling me a space.
Donovan helped us find a storage space that fit our needs.
Francesca was great and friendly customer service is amazing highly recommended
This was My first storage unit ever and I had such a great and detailed experience experience. Thank you Natasha & Donovan so much! 🙌🏽
Francesca was great help she was absolutely helpful and knowledgeable 10/10 highly recommended she’s friendly and kind place is clean
Donovan and Natasha was great with assisting me with my rental. Great work
Great customer service from Estella & Donovan!!! They were quite professional. They listened to my requests as far as the size & physical location of the unit I was looking for. Everything was clearly explained in a respectful manner. They are amazing! Thank you for all of your help!
Francesca was a great help customer service is amazing
Donovan the experience was great & easy to find the storage room.
Francesca is very profesionel and she so convincing and she take times to explain and make sure we understand each other.
Estella was very professional and answered all questions we had with a smile! Great customer service
Donovan is the man very helpful
Estella was amazing with helping me get a storage space. The service here is amazing
Service wasn't bad
Donavan is the man to deal makes life easy, appreciate you much man!!
Donovan, Lisa, Francesca helped with a lot
Donovan, Lisa and Tatyana did a great job of making me feel welcome and comfortable while renting the space today. Would highly recommend.
Donovan, Estella, Lisa, Tatyana provided great customer service to help us with our space.
Donovan did a excellent job helping me find a storage unit for my belongings.
Donovan definitely provided excellent customer service when helping me on my visit today.
Davone was very helpful and informative, made the process seamless and hassle free. Rates are very competitive, worth renting from Public Storage.
Clean and well lit, but pricey
Francesca was so patient and kind customer service Is great
Francesca Was great help
Donovan helped me find a storage space that fit my needs and was very courteous with his time.
Donovan He was super great. He was knowledgeable, courteous and very helpful. He made my experience easy and delightful. Peter
Great experience francesca was very knowledgeable and helpful
It was my first time renting a storage unit. The lady who helped me seemed like she did not want to be there. Nevertheless, she showed me the storage space and as we were walking out, she held one of the heavy metal doors for the "both of us". I'm saying for the "both of us" because it really seemed like she held it mainly for herself. And my ankle painfully got caught under it as it slammed shut. Then, without any apology or acknowledgement of what happened and the excruciating pain I was in she hastily asked me to fill out the paperwork. I limped back and forth just to put my stuff in storage. Honestly, a little kindness goes a long way. There was no need to rush like that since no other customers were present. I even asked for an ice (or anything) to which she replied she didn't have anything to help. I will never be renting a storage unit from this place again.
Donovan, Tatyana and Keajha helped us to complete the paper works. They are very helpful and nice. The showed us our storage room. It is very clean and easy to find. Thank for them for being helpful
This is not bad the units are kind of pricey, however, you have to let your money work for you. Stores clerks are very professional 👌
I enjoy my service renting a unit with Tatyana. She is very much respectful. Thank you very much.
Tatyana was very helpful gave a lot of tip for my first time storing. When you come to this location ask for her she’s the BEST and the workers are very respectful.
Francesca was very friendly and knowledgeable walking me through the eRental very great customer service highly recommend that people store here property is clean
Lisa provides me with great customer service everything I news storage, I'll definitely recommend public storage to anyone looking for great customer service Thanks Lisa!
Donovan, Lisa, and Tatyana all made it a wonderful experience rent a space.
Francesca was amazing, courteous... her customer service is the best!
Francesca was thorough, professional and awesome. Donovan was also very kind and helpful! The facility is spotless and secure!
Great customer service Francesca was friendly and knowledgeable throughout the whole rental process 10/10 would definitely recommend anyone to come store here
Sales Representative Donovan was extremely professional, and helpful. Excellent customer service!!!
Donovan provided good customer service today.
Donovan and Lisa are amazing! Very helpful and made the entire experience very seamless...super detectives that found out all the questions I had!
Donovan and Francesca helped me out very good customer service would recommend anyone to come store here they were outstanding and very knowledgeable.
Donovan&Tatyana&Lisa I had a very good experience today with the crew, they were very helpful in me selecting the space that would work best for me.
Francesca was very friendly and professional. I was in and out in no time and got everything I needed.
Francesca was outstanding! Totally professional, patient and knowledgeable. This location is clean and aesthetically great to look at.
I am new to using storage facilities and I am glad that I chose Public Storage. My customers service rep Francesca was beyond awesome and helpful, she made the experience easy and explained every detail as to how to utilize the facilities and the app. Thank you Francesca
Donovan, Tatyana, Lisa all helped to make the rental process a breeze.
Donavon and Tatyana were amazing...they made this process quick and easy..
Donovan, was great the best. Very polite and the assistant Tatyan. Lisa, was excellent. Thank you guys.
Today was my first time renting a space at public storage and Tatyana was very helpful and gave a lot of information. I recommend anybody to come to this location the staff is very respectful.
Francesca was really knowledgeable, helpful and friendly throughout the whole rental process she's a sweetheart great place and great customer service
Tatyana was very nice help and very respectful. I would definitely recommend her services. When you come to this location ask for her she’s the BEST.
Donovan was great.
Donovan helped make our move in experience a pleasure.
Francesca provided professional, courteous, simple and fast service upon signing up and showing me to my storage unit. I’m very pleased with the experience and would recommend to anyone! Thank you, Francesca and Public Storage!
Good! Donovan helped me find a storage unit that fit my needs. Would highly recommend!!!!
Francesca Was very knowledgeable about the whole rental process she was very kind and friendly and made sure I understood every step Great storage place with great customer service
Roshelle provided us great customer service and made our experience here a pleasure.
donvonan Great customers service
First time using a public storage and Donavan made my life a little easier.. excellent service.
It’s a good clean storage location. The store managers are very nice. Donovan and Francesca are very nice and friendly employees. I recommend this location in far rockway Avenue Brooklyn.
Donavan service was great
Francesca was outstanding magnificent customer service. Patient and caring strongly recommended.
Donavan helped me out to the best of his ability. He was very courteous, professional, and good sense of humor. When you go there please ask for Donavan. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💫💫💫💫
Thanks for the service not sure I’m spelling her name right but Franceska was a great help
Francesca is an outstanding employee she was very knowledgeable about the service she was providing she made sure i understood everything throughout the rental process in a very friendly and kind manner . I would definitely your services.
Tatyana, Donovan, and Rochelle gave me a great experience. If it wasnt for them I would have went to Prime. WOULD HIGHLY RECOMMEND!!!!!
Each of the team members did a great job assisting us during our rental visit and made storage here a breeze. Donovan, Lisa, Tatyana, and Francesca were exceptional.
Francesca gave us five star service to my mom and myself. We were able to find a space that fit our needs.
Donovan was amazing!
Tatyana was sler helpful. The transition was smooth and simple.
Very helpful staff extremely helpful
Great service/with Francesca
Donovan def made this a 123 process thanx brody 🤘🏾
Maurisha did an excellent job helping me with a Storage space.
Murisha very nice and courteous
Each of the individuals at this location did an excellent job making my storage experience very pleasant. Lisa, Tatyana and Donovan were very knowledgeable, and professional. Would highly recommend.
Too expensive and very poor customer service ,opens too late in the morning NOT CONSUMER FRIENDLY, JUST ABOUT MONEY
Maurisha did a great job assisting us with our rental space
Donovan was very informative and professional during my enrollment process. I feel at ease storing my items here.
Lisa, Donovan and Tatyana each did a good job assisting me with my storage needs.
We started with Donovan excellent service. Very understanding knows all rules and reguirments. Then Lisa Sure that we were completely locked up and everything with was good. Location has a very helpful service they know their stuff. The other lady Tatyana and Maurisha were all. On point
Donovan was really helpful and informative.
Donovan was extremely helpful and kind as he explained everything I needed to know about my unit. I will definitely recommend this location to anyone who needs storage in the area. I feel very comfortable that my belongings will be well taken care of.
Great experience with Donovan. They didn't have the size I ordered and offered a bigger one at the same price. Highly recommend
Donavan, Lisa and Tatyana were exceptional. It was extremely easy and painless process. The promotions were excellent and very affordable. Would recommend to anyone.
Lisa and Tatyana did an excellent job helping me find a unit that fit my needs. They both made the process easy, quick and were very professional. Would highly recommend.
My personal experience with representatives, Donovan, Lisa and Tatyana at this location was very good. I highly recommend this location to anyone looking to store or just looking for information.
Impeccable service! Even with a very busy office, Donovan managed to assist me without missing a beat! Everything was explained in fine detail for easy comprehension. He offered me a tour of the space and provided a plethora of options that made the decision-making process simple and seamless. Highly recommended!!
Donovan was great at explaining everything. We are definitely coming back for a unit.
Tatyana was a great representative here at public storage. She answered all my questions and concerned and left me feeling very comfortable and satisfied with purchasing a public storage unit here. Thanks, Andrea M
In the late spring I was looking for a storage unit and I found this one for a good deal. This storage facility it’s a bit tricky since looks clean and great prices. The only reason that I give them 2 stars is because no one has broken in to my storage. Otherwise I would give it 0 stars. The management once I mentioned that I had a mice and rat problem in my storage units he just mentioned that he could put us in a waiting list to get the same size storage unit. Weeks later I received a note from public storage. That my insurance in the units were changed to a one that don’t cover varmit pest. So I didn’t had a chance to make a claim so my winter looks very cold a north face my Canada goose Jackets went to the garbage and I was left with no winter Jackets it very unfortunately that greed goes over a customer service.
Donovan...my eyperience waa very pleasant..the employee was veey helpful and patient with me in choosing a unit..overall cery good in person experience
Disgusting attitude. Made a reservation for sunday 4:30pm. Came in, and the lady at the front desk, had a nasty attitude. No greet, just nasty. I just took myself right down the road to another storage competitor. And call it a day.
DONOVAN , MARI , TATY
Donavan took care of me and my wife with amazing customer service and made sure we had everything we needed. Greatly appreciate all of his hard work.
Thanks Kathyryne for everything first time using storage and you made it very easy and understanding ask for Kathyryne for all your storage needs
Great service from Donovan, and Kathryne. Quick and easy.
Donovan, was amazing excellent customer service.
Donovan, lisa, and tatiyana was very professional and extremely helpful. Got us everything we need great customer service
Great experience!!! Tatyana was very efficient in helping me get set up into a new space .As a first timer I had some concerns and she was able to answer my questions. Thanks 🙏🏾
Tatyana was very helpful when me and my mom came to ask questions about her account. She even suggest for my mom to get a smaller unit.
Came to Rockaway Ave to make a payment for my father account with a staff name Tatyana. She was very helpful and well mannered.
Lisa, Tatyana and Donovan provided excellent service.
Excellent service from Donovan!
Donovan was really helpful appreciate the help
Donovan, Tatyana, and Lisa provided exemplary service today. Made renting a storage easy.
Donovan was super cool, professional, pleasant and helpful. He helped me with switching sizes of units in a flash. I am very happy with the service here.
I really appreciate the great customer service that Donavan provide. Quick and organized to the T so I recommend this storage location 100%
Donovan was helpful thanks
Donovan provided me with great customer service today in regards to my unit and with supplies. Also, was a great salesperson.
Mari was super helpful!!! Very polite, knowledgeable and efficient!
David provided excellent service. Very professional and polite.
Donovan helped me out. Great and professional. Will highly recommend this location for storage.
I got tag team by Lisa and Tatyana and they we’re so helpful and great. They made using storage feel so fun and great. Great location and staff.
Its horrible rat infested a lot of damage to your belongings no one come to inspect the damages even when informed locks changed without notification had to pay $95 to locksmith then have to buy another lock
Even though the people at the facility are helpful once you have to sign up I will never choose public storage again . They false advertise .. so it's not truly a dollar to start.. read the fine print. Also they do not work with you as a customer if you happen to miss a payment .. ESPECIALLY during this time of a pandemic.. there is no understanding or help .. they are quick to auction your things. Never again will I choose them for storage .
Donovan, Lisa, Tatyana Donavan was very helpful Professional and clear in explaining the different storage options. Thanks
Its a public storage just like the other public storage..
Donovan helped me find a space that worked for me
Donovan was amazing! I haven’t had this level of excellent service in years. He thoroughly explained everything & made me feel very comfortable to store with public storage. Everything was made clear & his customer service skills are superb!! I’ll recommend everyone to do business there & ask for Donovan
I was really pleased with the service 1250 Rockaway Ave the staff mr Javon was very professional and well mannered in communication with us in deciding what size space we needed. Thank you.
My first interaction was with Tatyana over the phone, she was extremely helpful and patience answering all my questions, even called me back to answer a question she wasn't able to answer right away. At the place I had Donovan as my move-in coordinator and he was fantastic. He explained everything in detail and was also very patient. He was tremendously helpful especially because my phone ran out of battery and I couldn't call a cab, the place was about to close but he still took the time to help me getting a taxi. He was a live safer! Security seems solid and you only get in with a code, through the main gate and to the floor where my unit was. The reason I only gave it 4 stars is because of other customers, no one was wearing a mask and I witnessed two guys getting very aggressive with the staff, who I have to say handled it perfectly. Again, the staff and location would get 5 star but because of customers there I only give it 4.
Javon was very helpful and found a storage unit that fit my needs.
Javon - very helpful, friendly and courteous
Tatyana was very helpful today and very kind with her words and services I recommend everyone to come to this location, and ask for her she's the BEST!!
Yulandah was amazing and quck she was polite and helped me get my stuff in a timely matter you need more workers like her.
Donovan was a great help, made finding a storage unit experience amazing
Donovan, Lisa and Tatyana did a very good job assisting me with my storage needs.
Donovan, Tatyana & Javon were exceptionally polite and helpful. They answered all my family’s questions and made us laugh during what can be a stressful time for anyone. If you’re ever moving and need to find a safe space for belongings and still receive great customer care.....Public storage is the way to go. Thanks for being a great help today!
The Representative was very attentive and helpful. In addition to being knowledgeable, Donovan went over and beyond to provide me with the information required to make a final decision on the type of storage unit to choose.
I closed out my unit today and Donovan was very helpful and respectful. He went above and beyond to make sure our exit went smoothly.
Donovan was extremely helpful the entire time we visited Public storage! Through the whole experience he remained professional and courteous.He made the task easier for my mom and I.Will be happy to return to Public storage whenever I need to.
Today I rented a new unit at this location. It’s was clean and spacious. The best part of my busy day was the representative Tatyana. She was very patient and professional. I’m very particular about what I want and she made it happen. Thanks Tatyana for your assistance.
Donovan and Lisa made renting here a great experience. Definitely helped find a space that would work for me.
Yulandah and Donovan were very helpful, great customer service and clean rental space, highly recommended storage.
Lisa did an awesome job assisting me in finding a unit that fit my storage needs.
Donovan My experience was very informative by Donovan and I look forward to doing business with public storage
Donovan is a great customer representative. Thanks for your help Donovan
Very good choice for me choiceing Public Storage..I started with Brain over the phone then to Donovan..Very professional and very clear in explaining the details of the business...Thank You
Donovan was excellent customer service.Hes a future leader at public storage because of his caring and take charge work ethic ! He has excellent work ethic you can't teach it's in his personality!
Donovan was on point. Very well spoken. Very detailed. He would make a good trainer teaching people how to speak with their customer. Voice tone is important. He was also a very understandable and patient guy as well!
The staff are rude. I am looking for a new affordable storage. If I'm late with payment when I pay my storage unit is still locked making me have to talk to a staff member. I really hate the customer service @Rockaway Ave Brooklyn NY.
Donovan is excellent 👍🏽
Donovan, Yulandah, ,tatyana great helper
Donovan was great and very helpful.
Donovan was very helpful today great customer service.
Yulandaa is great
This place is Nice and clean and secure.. Great place to store your goods and furnitures.. My favorite location is at Utica ave.. The staff is friendly and welcoming.
Donovan Lisa Yolanda Tatyana Service was well done
Donovan was very helpful and I truly appreciate his knowledge and his positive attitude towards my renting with them.
Wonderful. Customer services was precise. Tatyana Thank you for all your help!
As a staff, Lisa, Yulandah and Donovan did an excellent job in assisting me to find a space that worked for my items.
Donovan one of the property man where on site , very friendly and professional. Recommend another space that was more convenient for my storage needs. 10/10
Clean facility with friendly and helpful staff
Gahlil and Donavan super helpful. Excellent customer service ! Thank you gentlemen!
Tatyana was pleasantly helpful, knowledgeable and supportive with the service we requested. I would definitely recommend Public Storage to anyone who needs a place to store. definitely worth the value of a second home.
I really appreciate the service given from the manager Donovan. Very Customer friendly, very respectful. I gotta say, Donovan has been such a great help, Im glad I had him as the professional guider around the Storage. Thanks again Donovan!
Dont store your stuff here i had a horrible experience closes at 6pm they ran me out turn off doors immediately total disregard for social distancing. I asked the young man galij to call the manager several times as his coworkers giggled and mocked me asking each other what manger gonna do. He only called the manager after i told him he was too close.
After a crazy day of moving, my boyfriend and I had the best experience at Public Storage because of Donovan. Donovan was incredibly helpful, professional and made the move-in process a breeze. He also stayed an hour after closing time to ensure we were able to complete the move-in process. Big thanks to Donovan! I will be recommending this storage property because of him.
Donovan was helpful and found a space that worked for me.
Donavan Gahlil Tatiana They were awesome they answered all my question. Polite professional, Pleasant experience resolving my issues
Great customer service!!!! Donovan is the best helper😊👍👍
Gahlil is the best!! Great customer service! And it is clean.
Donovan was incredibly helpful and patient and informative. Great customer service!!
Donovan was fantastic! I'm a returning customer and love it here!
Donovan was a good help and made it easy for me to find a space that fit my requirements.
Yulandah provided me with great customer service
Yuhlanda was a great help today, got the wrong storage space and she helped me out in 10 mins.
Yulandah provided me with excellent service she was very polite and knowledgeable about her job
Donovan, Lisa, and Tatyana each helped me out and made my storage experience wonderful.
I checked in at 5:45 pm and Donovan and Lisa were exceptional help. They personally waited and attended in helping me move in until 6:45 pm. Staying 45 minutes past their shift and upholding excellence and professionalism in the process. They made this experience seamless and unforgettable. I am glad I chose this company and this location! Thanks yall!
Donovan Tazia and Lisa were great! They went out of their way to help us and they smiled the whole time! Definitely recommend them!
The location is alright. The people are adequately helpful. My problem is with the company (PS) overall. I don’t like their crooked policy of charging for the entire month despite when you start or end your service. (That’s why I moved my stuff back to uhaul.)
Yulandah provided me with excellent customer service
We are new to New York and we are have had an excellently easy and swift time in the hands of Donovan! His impressive breadth of knowledge made this the easiest process. If you are in the area REQUEST HIS SERVICE!
Donovan, he was a big help to us and definitely let us trust that our goods will be in good hands in Public Storage
Yulandah went the extra mile to help us pack up. She is excellent and saved my move day from being a disaster. It is easy to use the location during office hours and the customer service is superb
Donovan was very friendly and helpful. Thank you!
SCAM !! Beware of fake reviews, these people are scammers, they put low price on website and when you got there with your stuff, they force you to rent storage 10 times higher price. rude customers service and bunch of scammers.
Donovan was a great help in getting us a unit that fit our items.
Gahlil was so awesome. He walked me through everything and answered every questions. THANK YOU
Donavan he was very professional
Donovan was very attentive and was a pleasure working with him. He also has the technique of making everyone feel safe and secure. Consider him for a supervisory position as he will one of your best assets.
Donovan helped us. Extremely helpful.
Donovan did the best job ever he was Polite pleasant and very expletive make things easy thumbs up
I want to say Donovan was absolutely amazing. He gave great customer service from start to finish. If you looking for a great storage and good customer service this location you want be upset.
Donovan was a dream to work with, very efficient and professional
Donovan was a great and helpful.
Donovan gave superb customer service! He was very attentive and had great suggestions. All the staff were very friendly and personable
My experience started off a bit rocky because I didn’t realize that the deal I had reserved was for a locker as opposed to a true unit. Yulandah was the one to help me and she was AMAZING. I was working on only 4 hours sleep after driving my things to the city, no food, no coffee. Yulandah was patient and helpful to explain how she would transfer the rental unit to one that would work for me. She understood my frustration and I owned that it was my error. I’m the end, I have a unit big enough for all my things and no stress so I can take care of my business until I need to move things out of storage. Thank you Yulandah!!! You deserve all recognition for taking care of things without being unpleasant.
Yulandah provided great customer service today. She was patient and kind and she helped me save a lot of money and trouble. I appreciate ppl like her with great customer service. Thank you Yulandah.
Lisa attended to me today and the overall service is satisfactory
Donovan gave good customer service. His is a short guy with a big mind.
Donovan was very helpful and knowledgable about the storage unit. Would highly recommend.
Gahlil was very helpful, he explained the process in detail and made sure everything was understood. He answer all questions and also offered a better option for my storage needs. Thank You very much!
Donovan showed me a great experience
Lisa helped me find a storage unit that fit all the items I needed to store. Would highly recommend.
Donovan helped me find a storage that fit my needs.
Gahlil was great. Thank you for the service.
Tatyana was amazing!! Great service was provided!!
Tatyana was a great relief manger. She showed us around and explained everything to us very well.
Gahlil gave perfect service.
I had a great experience working with your rep Tatyana. She was very informative and patience with me. She provided all the necessary information and walked me through the process. It was a pleasure working with her
Donovan is excellent in his position and very helpful
My mom stuff was syolen at this storage the locks were changed without her knowledge tho her payment were up to date , bunch of crooks are employed here if u ask me .
Donovan was a great help. The service was excellent and fast. Got my storage space and left with out any worries.
Lisa was a great help. She was patient and she went the extra mile to make sure I had great customer service. I recommend this public storage to anyone.
Donovan was very friendly an proficient in helping me to select this unit.
Donovan was great!
Donovan and Lisa gave great customer service. They made me feel comfortable renting the space.
Donovan was great, super helpful and transparent! Appreciate the kindness and accommodations
Lisa and Melanie were very helpful in assisting me in the rental process. They were very informative and made me feel comfortable renting a space at this location.
Donovan provided excellent service putting me at ease. Great service.🤩👌🏾👌🏾👌🏾👍🏾
It's a lovely environment, thanks to Gahlil for helping me out....
Melanie Provided Good Customer Service. Definitely Enjoy The Services Compare To Other Places.
Gahlil the customer service was phenomenal.
Tatyana was very helpful. She is awesome
Had a great experience at this location. Gahlil helped me with everything I needed. No complaints.
Manager Donovan & Tatyana we’re very patient and helpful. I’m very happy with my storage space.
Donavan was super helpful, really easy process
Donovan did an excellent job by making me fill comfortable leaving my items at this location.
Nice staff and good prices on storage
good experience with Donovan, lisa, Tazia and Melanie
Melanie provided excellent customer service and made my moving experience great. She was the bomb.com (awesome!!!!)
Donovan helped me secure a storage space safely and efficiently !
Donovan was very professional.
Donovan, Lisa, Ravon, Tazia and Melanie all the staff was so kind me . Thank you so much for taking care of me.
Rayvon was extremely helpful, so are the rest of the team.
Donovan, Ashley, and Tazia helped me with my storage needs. Would highly recommend.
Donovan and Melanie was AMAZING!👍🏾👏🏾🙌🏾
Donovan was helpful appreciate him
Donovan was very helpful from the beginning, he is knowledgeable of all policies and product, the other associate was very attentive in keeping cleanliness and helping other customers as they walk in.
Donovan, Tazia, and Lisa provided excellent customer service today.
I had a great experience with Donovan, and his colleagues. He was Very professional and very thorough with all the information given to me. I would recommend this public storage to anyone! Well done.
Donovan did such an excellent job along with Robert. They took their time to explain to us our options. Showed us the place and help to narrow our choices. I got my storage, am a happy customer...😊
Robert has awesome customer service
Donovan is very knowledgeable n professional an asset to company
Donovan very professional very willing to help out with all our needs GREAT CUSTOMER SERVICE
Donovan is the man see, he got all the help you need!
Donovan made renting an pleasant experience.
Donovan was really helpful! Loved the service!
Daphne and Robert did a really a good job. They make sure they welcome me with open arms
Donovan was really great.
Donovan, Tazia, Ashley, Jovanna, and Melanie provided excellent and very informative service. 👍👍
Great Customer service Robert! Love our storage unit!
Robert was very helpful!!
Donovan, Lisa, Daphne. Public Storage has very good office manners.
The manager and the staff were super friendly and helpful. They have great customer service and also a speedy checkout. Highly recommend!!
Javonna had great customer service. She came in clutch towards the end. The other girl Tazia was nice to, she is very funny.
ROBERT WAS GREAT HELP AND ALL OF THE ABOVE. I LIKE MY STORAGE I UNDER ESTIMATE THE SPACE.
Donovan, Lisa and Daphne provided excellent customer service.
Donovan as well as Lisa and Melanie have all been a big help. My issues were handled in a timely manner and were friendly. If I could give 10 stars I would. Excellent service.
Tazia and my boy Donavan dud a great job helping me find a best unit i need well tell people to come down to rockaway public storgae
Donovan was a great help today! I truly appreciated his help! Made the transition very easy! So glad to be back!!! #imback!!!!
I love this location the staff is very friendly and the environment seem very clean
AVOID THIS LOCATION! My first time using a storage unit, and i will never ever use one again. My bike was STOLEN out of the storage unit, and I only used it for 1month. Also, my car lock disabled whenever I parked in front of the unit. I tried, locking it with my key, no luck. I tried pressing the lock button on the door, no luck. I had to physically push my locks down in order for my car door to lock. Please be safe! A lot of scam activities occur at this storage unit, and that’s the last thing you would assume since it’s right around the corner from a precinct.
Try to open a unit at this location the manager said they don't take the ID I hv n it's a government Id.i went to a different location n they told me they do take my id.so I went back there the nxt day n the manager put notes in my reservation trying to make it hard for me to get a unit there.
Donovan was really kinda and helpfully and his explanation and everything was very clear.
Donovan, Orquidea, Tazia, Lisa, Giovanna have great service!!! Fast and effective!
Ravon makes people want to do business here!!! He is kind, patient, and most of all.HE IS PROFESSIONAL!!! UNLIKE THE STAFF AT CUBE SMART!!!!.
Donovan was very helpful
Came In To Public Storage Looking For A Perfect Size At A Great Pricing. Ravon Was Very Helpful He Has Convinced Me To Rent There , And Im Definitely Referring People To Rent At This Public Storage.
Donovan good job
Lisa, Ashley, Melanie, Daphne, and Donovan all do a good job as a team to help customers with their storage needs.
Lisa, Donovan, and Javonna assisted us in making our move-in as easy as possible.
Lisa, Donovan, and Javonna provide me with good customer service. Check-in was smooth and quick, I would definitely recommend.
Melanie your service was awesome I thank you for your wonderful experience
Donovan, Ashley, Lisa, Daphne, and Melanie provided great customer service and made the experience wonderful.
I made a reservation and checked out the space I wanted. Donovan was very helpful, instructive and provided all information I needed to make decisions. I wll be back.
Donovan and Ashley provided excellent customer service. I would definitely recommend this facility.
Donovan was extremely helpful and knowledgeable about his job....he helped me within minutes and with my storage as well as helping the movers with my items ... I will def recommend public storage for holding your items as well as the prices are extremely feasible! Plus I made the reservation today and was settled and processed the same day !!! Super awesome !
Donovan was a great help when I first moved in. He went above and beyond with his service to make sure I was taken care of. He was very informative and I am thankful I worked with him. Every time I came he always made sure I was greeted when walking in and ready to provide help if needed. I would give him 5 stars and refer him to anyone that will need storage in the future. Thanks!
The storage facility was clean and the price is reasonable. I needed a small space for $25.00---- online only.
Donovan, Tazia, Lisa, and Javonna The service was perfect I’m really happy to be here Thanks a lot Donovan good Job b sir
Good Customer Service
Donovan, Ashley, Lisa, Orquidea and Ravon made the rental experience easy and pleasant.
Donovan, Lisa, Ashley, Orquidea, and Ravon did an excellent job finding us a rental unit that fit our needs.
Donovan, Ashley, Lisa, Daphne, and Orquidea gave great customer service.
Visited location one day and was helped by Javonna service so good came back and got help from Donovan. Ashley and Donovan explained everything. GREAT PLEASE TO STORE AND VERY GOOD SERVICE.
Ashley provides great service.
Donovan provided great service.
Donovan most helpful and great person, who provided such a wonderful service!!! Appreciate it!!!
Donovan was very helpful . And gave me all the information I needed. I am happy I came to this location. Definitely a great experience. Will be signing to this location.
Donovan was excellent. He was very professional and knowledgeable. Glad that I met him today
Very friendly and helpful. Ravon showed me everything I needed. Helped me out with the space.
Ashley was a great person to speak to. Took care of me when i need help and understanding of my unit..
Very clean and the clerks are very intelligent and helpful
Love this place! The employees there are wonderful, a guy named Ravon was great at providing information and helping me. I definitely recommend this store!
This staff is amazing! They’re the absolute best!!! Especially Ashley, who is so conscious of customer needs that I can’t describe! She was making sure others provide great service and she leads the team in a very natural way, it inspired me. Her, Donavan, and Lisa go way over their job description to help and the staff always do their best to make things smooth. I experienced this EVERY time I came to this storage!
Daphne provided great customer service , she helped me find the perfect size unit and made the process fast and easy.
Donovan my experience was very good for my frist time
I had the pleasure to be serve by Orquidea she was all smile and the room is bigger than I was thinking so I am so happy.
Donovan, Javonna, Lisa, Orquidea, and Tazia provided excellent service.
Javonna did an excellent job helping me select a unit that fit all my needs. She went above and beyond to make sure the space would accommodate my needs. Definitely recommend her as her customer service was exemplary. Also, would like to recommend Lisa and Donovan as they both did a wonderful job assisting me as well.
Donovan, was a great person, he help me out alot. I give him five star.
Donovan and Javonna gave me great customer service. They helped me find a unit that fit mu needs.
I was trying to talk to the woman located at rockaway avenue site about my unit, and she's not helping me. My unit was supposed to go into auction today at 2pm,. I was getting my sister-n-law to pay it for me. She calls them with my information, they tell her to have me call to discuss payment options. I calls back, she claims I'm not in the system but when I check my account its still there. Then she tells me my unit is already in auction, but I called another public storage and they told me its a process. My children had so much personal things that were close to me and this lady act like I'm nobody. I've always paid on time and I feel used. The lady name is Ashley. Would not recommend Rockaway site at all
Donovan, Ashley, Willis, Tazia, and Javonna gave us tremendous customer service. Made finding a storage unit easy and quick. Would definitely recommend.
Donovan, Ashley, Willis, Jovanna, and Tazia all provided me with excellent customer service. They helped me find a unit that fit my needs. Would definitely recommend.
Donovan, Willis, Lisa, Ashley, and Orquidea hooked me up. Everything went nice and smooth.
Customer Service was awesome Orguidea and Ashley both helped me. They answered every question and concerns I had. They were awesome! Would definitely recommend.
Willis gave me great service and ashley,Lisa,tazia , and javonna were also great helps
Came to public storage and was welcome by this young lady Tazia she was great. And fellow workers was great as well
Donovan, Ashley, Willis, Jovanna, and Tazia provided me with great service and ensured that I found a unit that will fit my storage needs.
Five out five stars!! Great customer service. Donvovan and Lisa are awesome.
Orquidea and Lisa were very helpful and welcoming. They made me feel comfortable using Public Storage to store my stuff safe.
Donovan, Lisa, Daphne, Javonna Excellent service.
Willis Great Service
Donovan, Ashley, Willis, Javonna, Tazia, were really helping and and knowledgeable. I was very confused about a lot the information before coming in. But once I entered the store and was fretting by all the employees behind the desk I felt right at home... those guys knows how to treat the customers!!!!!!!!
Don't trust fresh and new fake reviewers ! Here is the feedback on that particular location at 1250 Atlantic Ave. Staff are great but place is grossly mismanaged. Expect a thin metal walls and occasionally locks damaged or braked, for which management will ask you to carry insurance!!! How sick is that!!!Don't rely on prices advertised, because they going to be changed within 3-6 months on 20-30% higher.I moved in less that a year ago and had my rent increased twice. Had to moved out from 10x10 to 5x10 and those people will not leave you alone with peace of mind for upcoming monthly payments.Have another "increase" in less than 4 month from last relocation. Other places offers guarantee for no increase of rent for at least a year, but not this one. If you decide to rent anyway-demand annual contract ! Overall , I'm NOT recommending to rent space in this particular location.
Donavan and Willis were very helpful and informative about the storage unit I was purchasing thanks for having very competitive workers at this site’s
The customer service at this facility is excellent. Donovan, Lisa, ,Daphne, Johanna goes above and beyond to help me as a customer. Service with a smile and very knowledgeable, patient, and professional.
Donovan, Willis, Lisa, Javonna, Daphne Courteous, friendly group of workers. Helpful. Excellent Customer Service.
Donovan, Willis, Ashey, Javonna, Lisa, Orquidea, Great people
Donovan, Ashley, Willis, and Javonna, and tazia all provided me with excellent service and made it a pleasurable experience to rent here. Would definitely recommend to others
Donovan gave us great customer service.
Willis gave great service and was very informative and very patient
I’ve been here for years and if it wasn’t for the great service of Ashley and Orquidea I wouldn’t still have this space. This company best asset is the customer service.
Ashley provided excellent service for me and was a true professional. Would recommend her to anyone who is looking for help storing their goods. Definitely a great experience.
Daphne provided great service , would recommend public storage to anyone!
Donovan and Orquidea gave me great service.
Mr. Donovan did an amazing work he was very helpful, polite and courteous, beside that he knows his job very well, smart and very attentive.. oh and a good sales person too.
Willis was great and helped me get the right space for the perfect price
Donovan was very informative. He informed me a lot on things that I needed for my unit and I was very grateful that he was the one that extended his help.
Willis was amazing! 5 star experience.
Ashley was very helpful with finding the unit I need.
Willis is very attentive
Willis was great! Very kind and helpful!
Willis did an excellent job helping us with our storage locker today.
Devonte was very helpful. Asked the size of items that would be stored. Recommended items that would help make my move smoothly. Thank You for the assistance Devonte.
Devonte gave me excellent service and I would recommend very much !!!
Great service all the time. Ashley, Phylicia and Lisa always have great energy. Very friendly and welcoming place to do business.
Devonte was helpful in explaining the differences between the storage units.
I would love to say thank you so much to Ms. Orquidea for all of her help. She was very helpful and her personality was terrific. I would went anyone of my friends that’s moving to see her !! Such a lovely lady. Thank again Ms.Orquidea😊🙏🏾
I went looking for Space at 1250 rockaway ave and orquídea and Lisa help me with my decision. I will recommend this place. Nice and clean. Thank you girls.
Отличная работа с клиентами. Спросите Донавана, он вам все подробно расскажет и покажет, очень милый и дружелюбный парнишка.
PHYLICIA WAS VERY PLEASANT AND HELPFUL. A BREATH OF FRESH AIR. KNOWS PUBLIC STORAGE PRODUCTS AND EXPLAINED EVERYTHING ACCURATELY!
Donovan, excellent customer service
Thank you Donovan for the seamless transition into my unit. Very good guy and better customer service !!!!
Javonna was extremely helpful.She was also very knowledgeable about the process.She is an asset to the company.
Willis provided excellent and friendly service! The process went smoothly and I’m happy to be storing my belongings with Public Storage.
Donavon was really helpful he let me load all my stuff even though they were about to close a tree sweetheart even helped me. Fill the storage unit
Orquidea was very helpful when I came in to Public storage on Rockaway Ave. She was patient with me and walked me through the rental process . She even contacted the district manager to see if he can help me with a problem I had to see if I can get a credit from another public storage facility. Thank you Oequidea.
Lisa was very helpful today, I appreciated the efforts to help me figure out what I needed to do as far as my storage. This public storage company is great.
willis was very helpful and gave me great info and was very patient he is great will recommend
Phylicia and Devonte were great help when finding my rental space today I would recommend them !!!!
Willis was a great help
No air, place has rats
Donovan was great. He showed all the available units, answered all the questions and gave a really great welcome. Thanks so much for the great service!
I just want to thank Orquidea for her excellent assistance today. My husband and I had some issues obtaining our properties from the storage unit, but she went above and beyond to help resolve the issue. She involved her colleague, Ashley and they were absolutely lovely. They exemplify true customer service.
Orquidea was very helpful and efficient. Beautiful personality and great energy
Today I thought I would have a hard time trying to find the right unit, but I got lucky when I was greeted by Lisa who assisted me the whole time. She was great. I would recommend this public storage any day for great customer service.
GREAT SERVICE FROM ONE OF THE WORKERS NAMED DONOVAN.
Lisa provided me with great customer service today. I would recommend anyone to use this storage place. Lisa and the team will provide you with great customer service without a doubt.
Dafney was awesome! Explained everything in detail and very welcoming. Great customer service skills and communication in this facility.
Willis very helpful and gives good info about the units and explain things in a simple manner
Phylicia and Devonte gave me great customer service I will definitely recommend them here.
Javonna orquidea and Ashley. Great service !!!
Amazing customer service, Javonna is high competent about the company and shows great enthusiasm. Javonna has excellent work ethics and her demeanor was very professional. She is an intelligent young woman, a people person, cool, calm and collect. 1250 Rockaway parkway location is very clean and well kept, the staff greeted me well with smiles and treated me with great respect. I high reccomend this location to anyone in need of a storage unit. It's well worth it!!! You will not be disappointed guaranteed!!!
Devonte and Phylicia gave me awesome service with my rental today I would definitely recommend them when renting here
Willis was very helpful and got me the right space
Devonte was great at helping me with my rental
Devonte was stellar!
Devonte was great and helpful
Ashley was very friendly and helpful she is the best.
Devonte was awesome with this rental thank you so much
Willis show good service,,, i thank him very much
Devonte was a great help
The service was excellent, with Donovan
Daphne was very friendly, knowledgeable and helpful.
Willis was very helpful and knowledgeable about the units and the policies surrounding the company. Keep up the good work!
Willis was good and very professional
Thank you so much phylicia for finding me this great space very helpful young lady. Wonderful staff lisa and daphne are spot on hilarious. Willis and Ashley thank you.
Daphne gave an Amazing service! She made the process quick and easy for me!! Thank you Daphne!!
Willis was very helpful and he's great thanks for the help
Great service both donovan and Ashley were amazing.
Thank You for all your help in finding the right storage unit thanks to Donovan and Ashley went beyond too do the right thing
Willis was very very helpful and explained everything to me and also saved me lots of $$. I had 4 other facilties in mind but Willis got your facility my business. His co workers Ashley, Jovonna, Donovan and Phylicia who carried boxes to my car because my hands were full. Great office staff and customer service. Will definitely recommend and use again.
Dovonon has given my great service. Aswell as letting me know all my options. Great experience.
Lisa's service was wonderful, highly recommend.
Donovan was a great help. Very thorough and nice. Great service
Amazing experience, helped with any questions I needed. Thank you so much orquidea
Orquidea was very helpful , the service was amazing , best employee at this location. Will be coming back . Thank you
Willis was very helpful. He was very professional and courteous.
I’m very pleased with the customer service. I called and I got the storage and paperwork done in such a very short notice. Thanks to Donovan
Devante was great, his customer service was excellent. He was helpful and attentive!! THANKS DANTE BUT THE COMPANY IS RIPPING US OFF.. went from one dollar to $57.00 . HIDDEN FEES AND MANDATED INSURANCE THAT I CANT USE IF MY PHOTOS AND SELECTIVE CLOTHES ARE NOT COVERED UNDER.🤦🏽♀️ definitely leaving this unit and company in a month
Margarita gave us great service very PROFESSIONAL and very knowledgeable
Margarita more than a 5star! Great job thank you for the perfect size storage.
Margarita was excellent and helped me with my storage needs
Devonte was great!
Willis was an excellent representative. He was very helpful courteous and understanding.He made the transition very easy as I am moving from Utica Ave storage site to this one.
Great service by Devonte!
Devonte was great!
Devante was very helpful! Answered all questions! Would recommend!!! 5 stars
Margarita extremely helpful very attentive to my questions thanks
Willis and Orquidea are amazing. I didn’t realize how simple getting storage was until I met them. Amazing service from these two. The other staff that came in were also very nice. But thank you especially to Willis and Orquidea you were truly helpful.
Devonte was great! Service was excellent
Margarita is the best! Was very helpful and got us the right size unit. Thank you
Margarita gave us a great service and found the right space for the right price! Staff was super amazing thank you Ashley, Orquidia, Phylicia and Willis!
Margarita excellent service helped me find the right space. Thank you
Margarita was fast and accurate got me the perfect space- thank you for great customer service
Devonte was great with all aspects of service
Was contemplating canceling & rescheduling visit; i went and was glad that i did so, I was was helped by a young lady named Phylicia who immediately put me at ease and was very helpful with finding a space that was suitable to my needs, she also help me thru the registration process as well as demonstrating access code entry and accessing my storage space. I walk away from the facility with a sense of accomplishment!!! Thanks Phylicia 👍🏾
Margarita great service thanks
Devonte was a great help, really took pride in helping my mother & I find a great storage unit .
Donovan, Margarita and Phylicia I’m really satisfied with the service. Thank you very much
Willis was the best he helped me get the best place for my money thank you again
Willis was a great help and got me a good space for a great price thanks again willis
The staff is friendly, extremely helpful and outgoing. The staff made this experience very easy. “Everyone get a raise” Oprah voice.
Great experience here, Donavan, Phylicia, & Margarita, excellent customer service, they rep your establishment with top notch service! Phylicia was the best!
Margarita, and donovan good service
Donovan and Margarita were externally welcoming, helpful and very clear with all info.
Margarita, Orquidia, Lisa y Donovan buen servicio gracias!
Orquidea & Donavan, very informative and friendly.
Donovan at public storage helped me and he was good for a starter. WILLIS Aand Ashley helped him and they were all really nice thank you.
Willis and lisa was a great help and got me the perfect space thank u guys
Definitely recommend. Phylicia and Willis were so helpful and friendly and funny. They made my transition to NYC so much easier!
Ask for Phylicia, she is very professional and knowledgeable.
Margarita excelente atencion y servicio muchas gracias
Devonte was great !!!
Amazing Service and Orquidea please show up everyday. You make it happen. Rock on ...
Margarita and Ashley was amazing. They show us around the unit . They made sure we understand and help us find the right boxes that we need to move. We left with alot of confidence that our stuff will be safe .
Margarita was very curtious and diligent, best experience every...
Margarita and Orquidia were good. Helped me with storing my canvases. Thank you
Phylicia and Willis ,devonte were awesome thank you guys so much for the great customer service thanks again phylicia for getting me the best space for the best price will recommend you guys!
This Was My First Time Doing Storage And The Staff Was An Amazing Help .Maragrita Helped Me Pick The Perfect Storage Room For my items With Insurance And Climate Control She Also Suggested Things That would Make My Items Keep It’s Fresh Smell And A Wrap that Could Seal My Items .Thank you for My Experience 🗣💪🏾
Margarita was very sweet and helpful😊.
Willis and devonte were excellent. They explained everything thoroughly for us. They were extremely patient with our questions and made the process seamless. Overall this public storage location was perfect. Everyone was professional and approachable. I’m happy to be doing business with them.
Margarita has a great deal if information for customers like me who had no idea what I was doing. Happy feeling doing business at this location. Her personality almost made me buy more than one units. I highly recommend her without any hesitation. Cudos in the post Margarita. Blessings!!!
Margarita is the best!!! Very professional and knowledgeable. I will rent from public storage just because of her service. Thanks you for making us feel like we are the best customers.
Awesome service John and margarita were great!
Willis great guy great in explaining, I was better able to chose a unit that suit my needs (and save too )thanks you Brian Moffat.
Willis did a great job explaining everything and was super friendly and informative
Margarita excellent service
Great service. Our customer service personnel Daphne was exceptional she was very polite and patient ensuring she went through all the details with us. We had a great experience communicating with her. The other staff a great as well.
Josy was great today its was a awesome experience she helped me a lot
Phylicia and Orquidea made our experience smooth! Amazing customer service and great prices!!
Rude over priced here
Willis was very helpful and accommodating. He took his time to make sure I understood.
Daphne gave wonderful customer service! Quick and easy process, highly recommend.
Ashley,margarita and shakeria was a a great help, thank you all for your helping hand and helping me pick a safe place for my things Great service
Willis. Great help and have to tell you if you need storage come here to public storage
Phylicia M., the manager that walked me through my onboarding process, was helpful from A to Z -- note that I arrived thirty minutes before my scheduled appointment. Phylicia M. accommodated me, by walking me through the process, of properly entering, accessing my storage and exiting the premises after I was officially onboarded. Phylicia M. was very professional and answered all my questions, including locating egress locations. The process was thorough and hassle free. Thank you :)
Phylicia was awesome! Thank you for getting me this space for a great price! Awesome staff.
First time at public storage greeted phylicia she welcomed me with open arms got me a great space for the low price and made sure I protected my items. Lisa also gave great advice on how to further pack boxes thanks you guys for all your help!!!
Shakira she was very nice. . very helpful we need that professional business girl.
Location is always cold, raised rate unexpectedly.
Ashley F was very quick found the until fast also explained everything clearly & fast was well appreciated so good with her professionalism
Ashley F. was amazingly helpful! Excellent customer service and very friendly! Highly recommended!
Shakita was very' very helpful and she knowns how to. Upgrade.
Willis was a great help got me the right space and was very helpful I recommend him to all
It's a nice convenient place. The storage rooms are a great size.
Sky was very nice and friendly . clean facilitywould recommend to everyone
The storage is very excellent size. The staff members is help me in which prices afford big or small also it was very clean insides and out side.
Yesterday and today I had to do a lot and Shamel at Rockaway location was very helpful.
Very nice employees. Orqidea help me with my unit. She was very pleasant and told me everything I needed to know.
My experience with the staff Orquidea and Ashley was fantastic. They had Great energy and service. Would highly recommend
I want to publicly thank Phylicia who works at public storage on Rockaway Parkway for being such a professional and helpful agent. I speak on both my wife and myself when I say we were both unsure on what size unit to rent or whether we needed a climate control environment and most importantly the different type of insurance coverage that we should consider. Phylicia thank you again for making a difficult time in our lives a little bit less stressful.
Phylicia has demonstrated great professionalism and I would recommend public storage because of the service I’ve gotten
This was my first storage experience, It was fast and hassle free. I really appreciate the help and information I received from Willis at the front desk he was friendly and courteous. He also patiently went through the paperwork with me and answered all my questions. I would definitely recommend this storage location.
I was happy with the sales rep Phylicia, who helped me pick my storage unit. She was very pleasant, friendly and knowledgeable.
Got a 5x5 easy access just wish it was 24 hrs
Willis. This sales person very professional and knowledgeable
So far so good
Just renting with public storage first time customer and I have to say the staff there are awesome Ashley she showed nothing but kindness and stay professional. Phylicia she stayed funny I appreciate you ladies very much.
Willis and shamel gave me a lot of help and got me the right space I would recommend those guys
Ashley & Shamel Was Amazing They Made Sure My Service Was Great
Great ladies at your location Ms orguidea & Ms Ashley they’re always Wonderful pleasant great service ❤️❤️❤️❤️them keep up the great service ladies always appreciate you guys Thank you 🌟🌟🌟🌟🌟🌟
First day a public storage greeted by a nice young lady by the name of phylicia she showed me so much kindness and very knowledgeable will reccomend phylicia when visiting the property.
orquidea customer service was great answered all my storage questions
First time at storage thought the process would be tricky but Orquidea was amazing. Orquidea and Ashley work great together. Good energy
Willis is well organized and knowledgeable. Very customer service friendly. You need to hire more like him.
Had a very pleasand experience with philicia and sky . Very knowledgable knows the business very well .
I've always had a great experience walking in there. They treat you like family and Orquidea helped me with finding exactly what I needed for moving. I recommend her mostly.
Orquidea was very polite & pleasant excellent service I will highly recommend public storage to anyone especially the one on 1250 Rockaway Ave.
When visiting the property I was greeted by a nice young man name Willis, he was very helpful finding me a space for a great price, he knows his stuff please visit the property and go to willis.
Lisa, Orquidea and Ashley are amazing. Helpful, nice and great smiles.
Orquidea was extremely helpful !!!! Thank you Orquidea you made my decision extremely easy. I highly recommended this location to anyone looking for storage .
I came into public storage a little before they opened and spoke with shamel a manager there before they opened. He was very helpful and easy going. I had a good experience with him and my rental went so smooth.
Public storage with maximum security on your property.
Devonte was such a gentleman. Currently training but, very knowledgeable about the products & storage units. He answered all of my questions thoroughly & if he wasnt too sure, he asked which to me was the biggest thing because he made sure he delivered the information accurately.
Visiting the property I was greeted with friendly personalities ,Willis, Phylicia, and district manager John all were professionals, I truly recommend public storage these folks know their stuff. Thanks you guys!
Thanks Orquidea for helping me out with my moving it was lovely meeting you guys
Very professional great prives and assitance from staff Would recommend this storage facility to anyone...
Great service by Ashley
Willis was a good help got me the perfect space and was in and out fast thanks willis
I visisted the property with my mother for questions about het bill. All it took was an email and problemed solved. Ashley orqudiea daphne Lisa abd Ashley F are very helpful friend it and they work so well together. You dont see that everyday. Great service im glad my mom stores with you. Ashley knew my mom tge moment she walked in. Wow.
Very busy and crowded on the weekends. But you can still get what you need completed. Storage personnel are always nearby to assist you. Dolley's and hand trucks are always nearby to assist you with moving your items in or out. Brooms and dust pans are always nearby too. Room inspection and checkout was quickly completed. My family and I left totally satisfied and happy.
Great place for storage right off the highway and across the street from the police department. New and improved location. Staff is always helpful.
Daphne’s service was Great! She was very helpful and extremely nice.
Orquudea and shawn were very helpful with assisting me finding what unit is best for need.
Willis gave great service and helped me get the right space for the right rate thank u willis
Thanks to Willis for all his help getting in quickly and out just as fast.
Just stored at public storage with shamel, he was nice and pleasant. Good people
Ashley, shamel and Ashley F. was extremely helpful very professional, curtious and I'mma recommend my co workers ☺! Great personality all around.
I've been utilizing a unit for a few months now, and the service has been very subpar, thus far. Communication between management and customer has been poor, nothing as advertised, prior to renting a space. I'm renting and storing valuable items in a unit, one day i stopped by my unit, and I find my valuable items covered in a tremendous amount of dust, when I asked the front desk about the large amount of dust, i'm told managment sent an email about informing everyone of construction conducted, an email I never received, weeks later my keys to my unit has been changed without my knowledge and again front desk knows nothing, and says I was suppose to receive an email informing me of locks being changed, and again no email informing me of any such thing. As I was going through my unit last week, I brushed the hand across my unit and, my finger was sliced, causing a laceration on my index finger, apparently whatever was done to my unit without my knowledge, the job was poorly done, and now my unit is very hazardous. Under a year and yet a handful of issues already. Looking for quality service you won't find it here.
Shamel and Phylicia are THE BEST.!!!! Great Customer Service and help me in everyway They bless me.
Great people very helpful
Now that i have the time, i wanted to give a shout out to the best worker at public storage my hommie phylicia your the best!
Daphne is EXCELLENT AND SO EFFICIENT. She made a horrible day so easy.
Tracie is the best! First time renting a storage unit. She made the process fast and easy. Clear concise instructions!!!!
Willis was helpful and got me the right space
Great staff!! If you are considering going to this place, ask for Shamel !!! He is the nicest person there! Very helpful, polite, kind and an overall great worker. He made our experience very comfortable. Truely recommend him! Thanks Shamel!!!! No offense but the other workers seemed kinda rude. Shamel is the only one approachable! Very nice person.
Daphne service was very supportive was nice also a personality
Orquidea and Lisa Serve was excellent.
I highly recommend phylicia! She's the best!
My husband & I rented our storage unit in 2015. Has been paying $300+ on time every month. We went to check on our unit last week Sept 8th. Every thing was rat bitten, rat bitten, rat bitten, huge rat feces littered our entire unit. We asked that management have someone clean out our unit & close our account. We are going around in a circle trying to get help. We were told that the management will not send someone to clean out our unit. We have to go in there ourselves, where the rats are, & clean it out. The supervisor was hardly helpful. He told us to file an insurance claim. He said there are dumpsters at the storage site that he will allow us to use as a courtesy, but we have to go into that rat infested unit and move our stuff by Sept 30th. Its obvious that this facility does not employ the services of an exterminator. This experience has left us disgusted beyond disgusted! I will advise anyone...do not use this public storage!
today I opened a storage unit, I had help so much with ALL EMPLOYEES MAINLY PHYLICIA SUCH NICE PEOPLE GREAT HELP LEADING ME WITH THE TYPE OF LOCKER OF SHOULD GET GREAT PRICES , REAL FRIENDLY NOTHING BUT LAUGHTER SINCE I ENTERED THE BUILDING . THANK YOU PUBLIC STORAGE
Orquidea is absolutely amazing, friendly and very helpful! Great customer service! If you visit Public storage at 1250 Rockaway ave please look for Orquidea - she’s awesome!
Wonderful service, Orquidea and Ashley are always very, very Helpful and Joyful. I always have a great experience when I come. Thanks for everything
Ashley is amazing. Very informative and helpful. Highly recommend.
Ashley and Orquidea are great. Came to get a space told Ashley i was in a hurry fast service and with a Smile thank you.
Needed to update my autopay and found this location on google map. Orquidea helped me and Ashley was very funny and helpful as well. No wait time friendly faces. Outstanding employees very fast and they need a bonus. If public storage would like to call me about there service please do I store in NC but pay in Ny. Great Service thank you.
Are you open tomorrow
The best workers Lisa, Shamel, Tracie they are so the best workers at public storage and a few more. They personality and customer service is a plus. I will recommend this public storage to any one looking for 5 star service.
This is my first storage unit,Phylicia was very helpful.Her customer service was excellent.I would definitely recommend this place to my friends.
I stored today with Shamel, he is very helpful and nice. The place is nice but a little dusty from new work done. Overall great experience
Terrible and dirty. Bird poo and mice traps everywhere. Not enough space to get your furniture to the elevator. The hall ways are small. Very tight. Girls are always talking and not very friendly or helpful.
Went in about 3 months ago because my family and I were in a need of a storage unit fast but we wanted something affordable. They help us out with everything they even made us laugh as well especially being that it was a bad day for my family and I. While helping they gave us tips on what to do to keep our stuff safe and not getting damaged. Every time I stop by they are always smiling and nice. Great staff
I came to the to storage place looking for a 5 by 5 floor storage and Tracie gave me a great tour of the facility.
Orquidea just helped me rent my unit ; process was smooth, fast, professional and the Staff kept smiling ! great environment. Orquidea, Jess, Leah and Phylicia made my day with their beautiful smiles and positive energy. The people treat me good. Thank you guys!! Keep up the great work!!
Rented an outside unit today; Jess greeted us with a beautiful smile and helped us with through the whole rental process in a very professional manner. She answered all our questions, was incredibly patient, knowledgeable, friendly and even gave us extra courtesy of waiting for us to finishing moving in all our items. We are very thankful and glad she helped us today. Definitely recommend this location and its Staff!! Thank you Jess!! :)
The staff at the rockaway avenue location in canarsie brooklyn are always very helpful and courteous. i recommend this location for your storage needs.
Shamel was awesome! He went above and beyond what was expected of him and not only saved me money but made my move in smooth!!!
Yo the people here mad cool.. I got to the place at 7:46 at night and I was mad they was closed and I needed something for work... Ashley let me in and the people there showed me mad love... thank you Felicia, Kera and Shamel. I respect you guys.
I got a space here the other day and the staff is funny. The contraction here was annoying but they assured me everything would be ok. Thank hou for you help ladies and Shamol i hope i dont have to move again.
Lousy place to spend your hard earned CASH no customer service Clerks very nasty
Orquidea was very professional in helping me selecting the right space for my need
Daphne was the best help ever today so I totally forgot my personal phone in my unit and on top of that my bill and she totally help me out and let me in so I could get my phone she was my life saver today omg thank you so much
First Time Experience.. Came In This Morning Had A Few Questions About a E-mail I Recieved To Come For A Free Tarp Due To Some Kind Of Construction And Was Greeted By A Very Lovely Young Lady Named Felicia I Could Tell She Was New By The Way She Spoke Lol Had a Few Laughs And I Do Appreciate The Help Felicia Keep Up The Good Work!.
no one answers the phone
Everytime I come To The property I'm always greeted with a smile and perfect customer service. Leah and Lisa are very friendly and always help me out when ever I need assistance. If you are looking for great service and great prices public storage is the way to go.
Jeselyn helped me at the Rockaway Ave. Location today. She was very professional, friendly, knowledgeable and enthusiastic. She made the move-in easier and found me the bestest deal she could; helping me throughout the whole process. Definitely recommend Public Storage. Thank you Jess!!
I have had many different spaces here and they have always been helpful. The staff here is great. I dont plan on moving out no time soon. Thank you for your service
Great place, clean and good people
How much it cost monthly for the smallest stoage
Great place! Clean and proffesional. Would recomnend for storage !!!
Ashley is the best customer service rep they have.. When she is off (You might get scream at who knows) Every year they raise your rent Guaranteed Property needs to be upgraded. Do your research because once you move in Remember you're storing things So it might not be that easy just to up and leave and you will be stuck with the fees .. Lol that rhymes😁
Lisa provided me with great customer service and I will recommend anyone looking for storage to come down to public storage on Rockaway. They all are friendly and very attentive.
The Service her a great as they are really helpful. Ashley is the best rep since day one. Thank you
Staff is great. A+ service from Ashley and Leah. Property need an upgrade tho.
Great service from the staff. Thank you girls
Orquidea and Ashley were awesome. They both had amazing customer service skills. I will certainly be back to this location before i go anywhere else! Thanks Public Storage
This place really works with you.. I was late one time and I was given a change to pay in full.. Great people too.. Almost 15 days late mind you..
Ashley were very nice to me. I'd like to use your storage again and definitely recommend it to my friends.
I`ve been at the storage for a long time. The girls here are funny. I start a lot of trouble but these girls help me and laugh everytime. Ashley and Orquidea have been here for years they are like family. Ashley is always smiling great service.
Jeselyn did a fantastic job helping us find the perfect space. Process was simple and easy.
Miscalculated my move out and move in dates....was so stressed over the whole process...but the staff especially (Shamel) made it easy and comfortable...Great Customer Service
Tracie customer service was awesome very nice helped me with the right size to store my stuff I just walked in asking for prices and left with a great deal on my unit. Come to Rockaway for you're storage needs. 😊
My experience at public storage was great daphne had amazing customer service! I really appreciate her help!
Great customer service staff is friendly
I came to public storage to move in and the service here was good. Lisa and Ashley was very helpful and nice even with the rude people in the office. Thank you for your patience.
Tracie was very nice and helpful ask for her when you come and rent
This lady jeselyn took care of like no other..she was prompt and very professional. I really like the service and would recommend all to take their business there. 👍🏾👍🏾👍🏾
The service here is great and workers are friendly. I came to visit with a friend and found my self laughing with the staff. Thank you for your service.
Today I needed some help and the folks at Public Storage on Rockaway Ave. were accommodating and friendly!
The team was so kind helpful friendly they did a very good job they are a team they work together this is what I call customer service keep up the good thank you so much for your wonderful service
The service was excellent. Daphne walked me through the whole process and made me comfortable. Definitely would recommend.
Good place ms.Ashley, jeselyn and lisa is very nice and good and very helpful
Came in to make a payment and had a great experience with the customer service. Ashley, Shamel and Jeselyn we very helpful and funny. I only wish I didn’t have a late fee and rent wasn’t due on the 1st but the 15th. I need more time. Overall thank you for the customer service at least.
Got a storage space for the first time. Ashley made it quick and easy. It was helpful great service.
Public storage on Rockaway has been good to me have to give Dave from Rockaway a big thanks for helping get a storage unit I didn’t know what I was doing
Great service, and informative. Always helpful.. Thanks guys...
Friendly staff. Place is generally clean. I just don't like the fact that there's no loyalty program and the longer you store your things, the more you pay.
Great personality, positive energy. First time using this storage and it's very inviting. Was help by all the staff over all great service.
Everytime i come to the property the entire staff treat me like family, I absolutely love coming to visit my storage and receiving the best customer service. They are always so helpful and the prices and storage space are great. I will recommend this storage to any one!!
Right on precinct belt corner of foster rockaway pkwy parkway
It's expensive storage stuff in there
Kind and friendly staff
Super friendly staff, very helpful and informative. Work with Ashley she's the best and tell her I sent you
Top knotch service! Great customer service
I've been a long time customer and every single time i step foot on the property its always smiles and great customer service. Lisa, Ashley, Nicole and the whole staff know how to treat customer's and make them feel welcomed. I would recommend this storage to anyone who's looking for great customer hands down!
Tracie is very helpful when I call and able to answer all my questions. When I came into the property Ashley and Shamel greeted me and was extremely friendly. They staff here go above and beyond making this move a 5 star service. Highly recommend.
The employees are very professional especially Shamel. He's always courteous and thoughtful. He treats the customers as though he's known them forever. He's a very well mannered young man. The employees deserve 5 stars all around.
I come everyday to the property and the staff is always so friendly and jovial, especially the manager Ashley. It's always so clean and I'm always greeted with a smile. They also finally got more carts which is beneficial to me because I do a lot of moving in and out of my units. I will recommend this property to anyone that's looking for great customer service.
I've been using this public storage for a long time and I always get help from Ashley. She friendly and sweet takes away the stress from always moving around. Thank you for your help as always.
Great service very friendly
I love the service .. as well as the professionalism shown by Tracie.. who is an employee there... I came there a few months ago and she made it so easy for me .. never had a issue and she does a very great job in my eyes. Whenever I'm there.. I always see her greet the customers.. any questions that the customers has Tracie is able to give us the information we need. Tracie keeps a level head when dealing with difficult customers.. she don't lose her cool .. and she still keeps it professional... trust me I seen people getting reckless and she still manage to get the job done and keep calm. Tracie works hard for the most part ... my experience at Public Storage has been a good one because of people like Tracie ... Thank you and please give the girl a raise!! She's doing a wonderful job
DO NOT TRUST THEM. ALWAYS GET INSURANCE. THEY WILL USE ANY EXCUSE TO BREAK YOUR LOCK TO STEAL FROM YOUR STORAGE.
Large spaces, easy access.
Ashley!!! Walter and I had the greatest experience. Your great at what you do. David Shamel thank you.
Moving is frikkin' stressful! I walked in to this location and I was already irritated, but Tracie and Keyanna were so cool man. They were calm and explained everything clearly with out being condescending. I was so appreciative. My girlfriend Ashly and I still talk about it. So here's my shout out! Impeccable service. Also.. as far as the facilities are concerned, we got an adequate space for the belongs, there was no occurrence of mold or bugs, and we were provided with the dollies that we needed to move things in and out of the location. The price I think was great but it was only for a month which is really all the time that we needed.
Orquidea was great!
Property manager is very helpful goes every detail with u. Service a plus🖒
The employees Shamel and Nicole were nice and professional. The storage facility is clean and the employees are very helpful.
Ive been using this storage for 40 years all over the US. I love this location in Canarsie as the service is always great and employees very friendly. On my return visit I see some familar faces. Tracie help me out today and as expected the services was great. 10 Stars. Great team.
I am giving a rating of 10 STARS to Daphne.
great costomer service
Good customer service and I will recommend people to public storage. Manager Nicole was very knowledgeable and helpful. Awesome
I love all the staff in here, as always.. So kind warm.. Respectful and they love to help Move fast having you in and out. They know their customers and thats a plus...
Wery good servise
I would highly recommend the rockaway location for storage the staff is very helpful friendly and accommodating David who's one of the manager there really help me and even stayed late to ensure I get all my things into storage and also Tracie
Very helpfull young man .pleasant and well manered
I decided to move to Texas and visited the public storage up the block from my apartment. I have visited the location about 5 times bc I didn't know how many boxes I actually needed. The staff was very nice and helpful with disclosing the deals they had on buying boxes in bulk. However, each time I visited they were nothing short of respectable and professional. Very nice!!!
Wow, talk about professional and accommodating! They even waived my late fee after I explained to them that I was out of town and couldn't pay on time (due to my grandma's illness). They didn't have to do that. They earned this review, most definitely!
The service at this place is amazing. David and Shantel were a tremendous help in getting me settled in. They were extremely patient and made sure I understood everything I needed to know. Thank you both a great deal.
I really enjoy the service that I received today at the public storage Location on Rockaway parkway, Brooklyn ny 11236 The staff was very welcoming and very informative, they went above and Beyond to make SURE That all Me and My Wife needs were Met.! I would HIGHLY RECOMMEND THIS LOCATION..!!
Super good customer service. Thanks Josybel
The staff at Rockaway Parkway is extremely helpful and very accommodating. They assisted me with getting the items I needed for my move to Rochester and made a stressful day better! Thanks to Shantel, Demetrius and David! A big kudos to Brian for rectifying the billing situation!!! Highly recommend this Public Storage location!
Ashley was extremely professional, personable, respectful and extremely helpful through the whole process.
Great customer service. Highly recommend.
I really wish I could give zero stars. Firstly they don't tell you about raising your rates every 6 months, and their excuse is property taxes go up so your bill goes up without any notice. My bill was raised twice, how is such a practice legal? I read the reviews but I was in such a bind and I believed I'll need my stuff within the year. Anyways BUYERS BEWARE!!! You've been warned.
Demetrius was a very big help with my reservation today. I would highly recommend him for further services.