Serene
Is amazing! She showed me several units and then found me the perfect one. She is very well informed on the many Public Storage products and the variois deals the company offers
She is polite kind and very patient.
Because of Serene, I will rent many warehouses from Public Storage moving
forward.
Serene is an amazing asset and I hope all the PS employees I deal with are exactly like her.
Respectfully,
Dan Slade
John and serene helped me tremendously thank you both
John was super helpful answering all my questions regarding my space and account.
Just want to say thank you to John for his amazing customer service. He was very attentive and informative.
Thank you John for all your customer service always a 10 star
The employee was very informative and attentive he knew how to multitask but still very knowledgeable about the process
Crystal and John are such an amazing duo at this location they always have everything in tip top shape.
Tiffany has great service i love it here she is so attentive and caring
Crystal crystal crystal such an amazing employee that I had to say her name 3 times. She went above and beyond for me today and helped with my storage needs
Came by two weeks ago and forgot to leave the review John your help was above and beyond thank you
Crystal was great help with helping me navigate the property and utilizing my space definitely recommend
Thank you John for great customer service
This past weekend went to Public Storage and was helped by John. Hands down the best customer service. Showed the difference in sizes of rooms so I could make an a choice that best fit my storage needs. The location is also very clean. Would refer to anyone that needed storage assistance.
Had the pleasure of working with John on Sunday September 1. He was courteous and informative in assisting me with my needs. The facility is clean and well maintained.
Zero Stars, they broke into my storage. No help beside telling me to call 911 & a 1 month free, when I’ve been a loyal customer for over 8+ years. My stuff was suppose to be safe in there building / facility. No cameras No nothing ! Very unsafe ! Now i lost most of everything i had for over 10+ years. My unit wasn’t the only one broken into and it’s sad, no other steps was made to contacting the other owners of the other units as well. “ I’ve asked “ .. now to wait and see what the insurance say’s. Will definitely give a Update after all is done.
Finally able to access the code free open option. Awsome!
BEWARE!! They lure you in with attractive prices, but after about 6 months, they drastically hike the rates! As shown in the attached photos, the advertised price was $188/month, but I just received an email stating the new rate is $379/month—a staggering 101.6% increase! Avoid doing business with them at all costs!
John was very helpful with switching my room andgreat customer service
This place has amazing customer service. Crystal at the front desk did an amazing job helping me out today she came to the third floor 4 times just to continue helping me.
Thank you John for all the help
Kristen was amazing customer service! Loved it will always be loyal to here !
I had the pleasure of working with John today to acquire storage for my property, and I couldn’t be more satisfied with the experience. From the moment we started, John demonstrated exceptional professionalism and a genuine willingness to help. His knowledge and expertise made the entire process smooth and stress-free.
John’s attention to detail and commitment to finding the perfect solution for my needs were truly impressive. He went above and beyond to ensure that I was fully informed and comfortable with my decision. His friendly demeanor and excellent communication skills made the entire experience enjoyable.
I highly recommend John to anyone in need of assistance with property storage. His dedication to customer satisfaction is unmatched, and I am grateful for his outstanding service.
Thank you, John, for your exceptional help today!
Stop by Public Storage space today dealt with the customer service rep John he was very helpful patient and knowledgeable thank you for your service
John was a professional and very experienced. My experienced was seamless.
Mr John thank you for kindly helping me
thank you john for all your help
Crystal was very helpful 5 stars
Thank you John for your help with my rental you helped me with all my storage needs thank you
John helped me with my rental and answered all my questions he is a great employee
I recently visited to inquire about pricing, and I had a fantastic experience with the customer service representative John. From the moment i walked in John made our visit very comfortable. He was friendly attentive and thoroughly knowledgeable. John patiently answered all my questions and provided detailed information, ensuring I had a clear understanding. His professionalism and excellent service truly stood out. HIGHLY RECOMMEND!
Crystal T, awsome awesome woman helped me out so very much extremely grateful for her upbeat and professional manner in the way she helped me with my storage needs thank you Crystal
John was a huge help. Made this a smooth and easy process!
Great customer service by John.
John was very helpful, great customer service.
Thank you John for helping myself and family.
Much appreciated.
John was great and very helpful!
Great storage and the customer service is amazing
I walked in just to get some information john was really great and explained everything great experiences over all
Johns was very helpful and professional
I recently had the Pleasure of using the services of Public Storage Brush Ave , and must I say, I was thoroughly impressed. From the moment I walked in, I was greeted by John. He was very quick to assist. The level of customer service here is simply unmatched. I interacted with John, not only was he friendly but also extremely knowledgeable. He answered all my questions with confidence and professionalism.
The cleanliness of the facility also stood out in doors and outdoors. It's clear that this company holds themselves to highest standards, with every area well-maintained and orderly, which made the entire experience with John even more pleasant. I recommend public storage on Brush Ave to everyone. Ask for John, he is the best.
Thank you to John and crystal for the great customer service and the great help thank you so much
John treated me like one of his own !! Excitedd to rent here. Glad the customer service was amazing
I was helped by John Toledo- he was so professional and understanding of what I needed. I definitely will return and rent soon mainly on part of his treatment and professionalism.
On February I met Crystal Salas from Brush office. Crystal was very helpful and gave me clarity on understanding Public Storage policy. I was ready to move until she assisted me. Such huge company needs more people like Crystal. Great job and thank you.
I met an amazing employee by the name of Crystal who was very helpful gave me the best advice on which storage I should use for the amount of items I had. She was very helpful and made my experience at public storage welcoming thank you .
Kai was extremely helpful with my enrollment process!
Tiffany is definitely amazing. Following her around was Amazing. She new her stuff sold me on all types of stuff. She’s definitely a keeper 69 Stars
I couldn't be happier with my experience at Public Storage. From the moment I walked in, I was impressed by their clean and well-maintained facility. The staff was incredibly friendly and helpful, especially Tiffani, making the whole process of moving in very pleasant.
The security measures they have in place gave me peace of mind knowing that my belongings were safe and secure. Access to my unit was convenient, and the facility was always well-lit, even in the evenings.
What truly sets public storage apart, though, is their exceptional customer service. They went above and beyond to accommodate my needs and were always just a phone call or a door knock away if I had any questions or concerns. Bathrooms were very clean and sanitized.
I highly recommend this specific public storage to anyone in need of storage solutions. They made a potentially stressful situation feel effortless with their free to use carts and front pov free parking.
Tiffany has amazing service I highly recommend
Kai was such a beautiful person and sweet individual. The girl is awesome just phenomenal. If I could give her a 100%! I would.
Kai helped us get a unit at the facility and she was very friendly and helpful. Thank you very much for your help
I am please to say after paying for storage for a few months now ..i recieved a rent increase and wasnt too pleased about it, but after speaking to a representative at this location that goes by the name of kai.. she was able to give me a discount which kept me at my usual rate for the next 3 months!! She was very professional and helpful!
Kai helped me locate a perfect storage unit.
Kai is soo amazing and helpful. She helped my mom and I from the beginning to end with the process and everything and she helped us with our first time visit. Thank you so much Kai!! ☺️
Tiffany is great I love it here
Tiffany AMAZING service !!!
Tiffany's awesome she tried really hard to get my get my storage and and she was very accommodating
Tiffany is amazing thanks
Tiffany is the best amazing service
Tiffany is beyond helpful
I had a pretty good service, the storages are very clean and the space is super quiet. I have my access code on the app and I can go through my storage easily.
Tiffany is a great help always friendly
Tiffany has impeccable customer service
Tiffany was very professional and extremely helpful setting up a storage unit for me. She was a pleasure to work with.
Tiffany deserves a million stars she is great
Tiffany gave me excellent customer service. She is a great employee.
Tiffany has excellent service I love it here highly recommended
I went there and I rented a storage, very good customer service from Tiffany she is really nice and helpful
Tiffany is amazing!!! Great experience in the storage!! She is so helpful and even advised us on what kind of boxes to buy and helped us put my 65 inch tv in the box.
Tiffany is beyond friendly and helpful
If I could give Tiffany more stars I would she is so knowledgeable and friendly
Tiffany has amazing service extremely friendly
Tiffany is so helpful i appreciate her
Very helpful staff. Very clean inside and out. Bathroom clean and in order with all necessities.
Great service from tiffany
Tiffany has outstanding customer service. She is the friendliest knowledgeable person in the storage game.she is extremely professional and always a delight to encounter. I wish I could give her more stars. Exceptional service
Tiffany is an outstanding, friendly and patient person. I appreciate her helpfulness.
Tiffany is a great help and delight always smiling
Very helpful and patient couldn't have done it without her Crystal
Tiffany, I just wanted to let Sam know what a terrific person Tiffany is. I was so anxious about vacating after 2 years with Public Storage for my move to Florida. When Tiffany and I spoke she reassured me that she will help me with the transition and a few days before I vacate my storage room she called to ask me how I was doing . She is very much a people person and very customer related. It was a delight to know that there are persons like Tiffany who takes client relation to a different level. Please acknowledge her service that she provided to me. Thank you. Kamini
Great service thank you Tiffany
Great service . Everyone is friendly and very clean..: Tiffany is very helpful
Amazing service by Tiffany
This location has great workers
Specifically (Crystal) on March 11 help me so much with purchasing my storage and let me take extra time out of her day to let me bring my things in storage.
I really appreciate the help she gave me thank you Crystal ✨✨✨🙏🏼✨
Tiffany is awesome she is very knowledgable this place is always clean and safe
Tiffany is a friendly face every time I come she is so gracious and willing to help
Tiffany is amazing great service she is super nice and friendly
Tiffany is amazing she's the best person I've ever met she's very friendly
Space clean respectful employees
Tiffany did a great job. Units are clean
And we are going to get a unit.
Very professional.
Need more like her.
Tiffany has amazing service
Tiffany is phenomenal great servicio
Tiffany Is the best!!!! She goes above and beyond to help and she was super friendly from the door. TIFFANY THANK YOU!!
Crystal was phenomenal 5 stars for sure :)
Tiffany is very friendly and knowledgeable clean facility
Tiffany was very helpful and friendly I highly recommend
Crystal was amazing highly recommend a++++++++
Tiffany at brush Ave serves as an exemplary of what customer service defines. I have had the pleasure of being assisted by Tiffany in my many acquaintances with public storage. In the the passing years Tiffany has been a bright light in dim situations. I take with much pleasure recognizing her as a superior employee within your organization
Tiffany is by far the MVP at this location. She is very helpful and fully knowledgeable, and her friendly attitude goes a long way when you have questions and need help. Thank you Tiffany.
Tiffany is a very good worker with service with clients make you feel very welcome!
Tiffany is amazing. Best worker
Tiffany is amazing, she is very collaborative and respectful.
Great worker.
Sam had great customer service
Tiffany was knowledgeable courteous and accurate! Above all amazing!! Highly recommend this location
Great Service from Tiffany. She is very helpful and informative.
Crystal provided excellent customer service. The location is very clean and the staff is very professional and courteous.
Tiffany helped me with my storage space she has great service
Tiffany has the best customer service she is very dedicated to her customers the facility is clean. Crystal was very friendly as well
Ashly, was great help ! A1 Service :)
Tiffany is great help excellent manager she really cares about her customers
Tiffany is awesome great service clean and friendly
tiffany provides excellent service
Tiffany is the best and always so helpful it as a honor to have her in your staff
Tiffany gives great service amazing experience the place is super clean
Tiffany was an amazing help and great customer service.
Thank you Tiffany for your great customer service and teaching me something new on Google Maps you were respectful helpful as well and kind thank you so much
Tiffanyhas good customer services
Ashly was so nice and very helpful
Best customer service I’ve ever received and staff is willing to go above and beyond to help…
Tiffany helped me secure my rental she was super friendly and helpful i highly recommend
Tiffany is so helpful she realky understands you
Tiffany was a great help. Very good customer service.
Tiffany was a great help and very friendly
tiffany has great service very friendly
Tiffany took great care of me she deserves more than 5 stars
Clean and friendly Tiffany is simply the best
Tiffany is so friendly and knowledgable she helped me a lot I appreciate all her help
Excellent location Tiffany is super friendly and knowledgeable
Tiffany has a pleasant attitude, nice, caring and patient, very knowledgeable
Tiffany was very patient and nice
I've made 4 appointments to see a unit, no luck, ended up staying in Mount Vernon living 6 minutes from here, these reviews are obviously paid for.
Tiffany is amazing great service
Great service and clean Tiffany is the best
Tiffany offers great service simply amazing
Tiffany is amazing, and the great facility
Tiffany nice hard worker and very helpful and patient good for the community
Tiffany was great and very helpful I would highly recommend
Tiffany has a great help 5 stars fast and easy and clean
Great management, excellent service, a lot of storage you can keep secured
The employees were very helpful and professional
Tiffany is very profesional with great communication I appreciate the business
I have been a customer of this Public Storage for almost 20 years. It has always been clean and well kept. Tiffany is always very helpful and prompt in opening in the morning. This Public Storage is managed very well.
Tiffany is the storage expert she gives great service with a friendly smile the facility is super clean and I appreciate all her help
Tiffany is wonderful person she is does her best for the customers I don’t think she gets paid enough. Very hard worker and does her due diligence
Tiffany gives great service
Tiffany is very helpful shes the best
Tiffany, crystaland Alma are always so happy and courteous. Makes it so pleasant to do business.
Rep was very helpful and courteous. It was a very pleasant experience. Rep
Showed us how to use the public storage app and how to access our storage rental
unit. I highly recommend this storage facility.
Tiffany was very helpful during the quick process I am very satisfied and appreciate the professionalism and great customer service.
Alma was awesome she helped me with all my needs and very fast I recommend this spot to everyone in need of storage
Amazing service from Tiffany
Dear P.S, I came last week with my mother looking for a rental bcuz of horrible times. I was met and assisted by Tiffany, who in my opinion is an asset to your business. Her professionalism, and knowledge, with a little bit of compassion, allowed me to rent here for now. Tiffany IS an extension of your business, so Kudos to P.S. I look for continued success. Thank you Tiffany, keep up what your doing, OUTSTANDING!!
Tiffany was very helpful. I will give 6 stars if possible.
Tiffany is a amazing she has a wonderful personality
(I am writing about my experience at a different location, but the person who helped me, Tiffany, is a regular here, so that's why I'm writing this here). I had a wonderful experience with Public Storage, owed entirely to Tiffany. I came in looking to transfer my belongings to a different unit, and Tiffany not only helped me find the most economical solution, but she was warm and friendly and lovely to talk to. Would definitely recommend to friends and peers.
Tiffany, is so professional, she very nice. If there was a star about 5 I will be happy to give to her. Nice work!!!!
Tiffany was very nice and friendly and professional good customer service skills
Tiffany waited for me just to service me i must say her customer service is outstanding
Tiffany has the best service very patient and caring and knowledgable
Tiffany is very nice best service very knowledgeable
Absolute Great service from Tiffany 👌🏻
They're horrible I've been with them for several years I'm supposed to be a valued customer yet I started there at 150$. And now I'm paying more than I pay for my car insurance
Tiffany is amazing!!! I was lost and confuse and she cleared everything up for me!! Such an easy transaction!! Thank you so much Tiffany!!!
Tiffany was amazing! 10/10 would come back again.
I didn't have any problems with the locker.
I want to thank Alma at this location for helping me completely my rental at another Bronx location with language translation. We were able to complete the process smoothly thanks to her patience and assistance. She’s an excellent addition to the company!
Tiffany Alma and crystal are great they always welcome me with a smile and the facility is clean
Crystal was very helpful with helping me find a unit and knowledgeable to what size I need and very sweet girl
Timely, courteous and professional.
I loved the service. The Staff, Ms. ALMA, was patient and knowledgeable.
I’m very satisfied after getting storage here, professional staff.
Thanks Tiffany
I can’t believe that I was at other branch of Public storage while this branch has everything great! Professional staff, parking lot, clean storages and the most important thing that they don’t try to rob you like others.I feel so good and comfortable after getting storage here at Brush Avenue.
Special thanks to “Tiffany” who helped me a lot.
Tiffany was very helpful and gave me the best deal. Thanks.
Great Customer Service by an employee called Tiffany. Very helpfull with a neat environment.
It was very good Alma was informative and polite
I must say that staff at this location is the absolute best. They will everything possible to accommodate and help their customers. I personally would like to recommend this place for your storage needs. Tiffany goes above and beyond for her customers and Stephanie the manager as well!! They were the best!
Excelente servicio, amable, atenta servicial, cumple con su rol de trabajo al máximo y atiende a los clientes como toda profesional.
Tiffany was really nice. Great first impression
Tiffany is sweet and friendly i highly recommend her
Tiffany was Great!
Thank you very much.
Tiffany has great customer service. Very thoughtful and explains everything to you. Really appreciate all her help. Excellent customer service.
Great service from Tiffany and Alma
Tiffany is wonderful happy courteous and with a smile
Great service, Thank You Ms Alma
Tiffany & Doug are great they saved me money!
Dugg and Tiffany were very helpful.
Tiffany & Mikalya best customer service ever, friendly & professional thanks for all your help!
Alma was nice so helpful and I appreciate her service very well
Alma was wonderful she was very helpful assisting me with renting a space.
She walked me through the units. Also the facility was very clean. Thank you