Thanks Brian for all your help !
Brian could not have been more helpful. He made my experience at Public Storage sensational. He is a credit to your team @ 100% !!!!
Brian is great very very professional! Highly recommend!!
Hey Brian was excellent! Great customer service.
Brian here is Awesome! Brian always willing to help and make your storage life easy. He is always pleasant and comes with a huge smile. Thanks Brian for everything you have done for my family and I
Have had the best here. Easy and efficient. Brian was very helpful and we had a great experience !!
Brian was great to help me with my storage unit.
Brian is an absolute beast. Anything you need to know about the facility, parking, pricing, kind, patient very friendly. But he is a Bills fan.... that's a problem. Jk
Met with Brian he was awesome very helpful and knowledgeable
Thanks Brian for all your help!
Brain is absolutely the best and very understanding gentleman. Thanks Brian for all what you !
Just signed up and Brian is great!!
Honestly, I live behind this place, and the alarm goes off all day. Every day keeps me up all night messes up my sleep schedule it's so unprofessional for a place to let happen
We stopped by in April and talked with Brian about a covered storage space for the fall. We came back today and Brian was able to assist us in getting an appropriate covered spot.
Thanks Brian for your help.
Brian is an amazing guy, who is willing to help, very accommodating and very helpful. I'm recommending the Public Storage to everyone. You're in good hands with Brian.
Great experience at this Public Storage! The facility is clean and secure, and Brian provided excellent customer service. He was friendly, helpful, and made the process easy. Highly recommend!
Brian is the best! Thank you for your help!
Brian is perfection. Awesome human being!
Brian was exceptional, professional, knowledgeable, and went above and beyond to help us get what we needed for storage! He is a star!
Brian was exceptional and kind! A pleasure to with!
Brian is a great help. Kind and helpful made our experience wonderful. Beautiful property! Thank you Brian!!
Brain helped me out! Great service and awesome property
Two years ago we sold a $4M dollar house for a client that had a number of very expensive items left in the home at the close of escrow. The seller had us put the items into storage for him because he lived in China and was not able to remove them. We have been paying the storage bill for two years and he reimburses us every month. About a year ago the original storage company we were working with was purchased by Public Storage and since then it has been a billing nightmare. Public Storage refused to help us get everything switched into the clients name that lives in China. They said they had to come in person to switch the account into their name but they live in China. Public Storage never sends us a monthly bill in the mail even after going down there in person and giving them all of our information. We had autopay setup on our property managers company credit card and then it stopped working for no reason at all. I went down in person twice to remove the items and non of the three storage unit keys that we have worked. I asked the Public Storage manager Brian to drill out the lock for me so I could buy a new one and he refused to help. He said we had to call our own locksmith. He never fixed our account and wasn't sending us any monthly invoices. Recently he called me for a payment and I tried to give him my credit card over the phone and he refused to take a payment and said I had to go on the app to pay online. I logged onto the app but it would not pull up my account when I entered my name and phone number. There is no human willing to help take my payment. I sent my employee down to pay him in person and he would not take payment from her either saying that she wasn't on the account. Now he's saying that he's auctioned off our belongings that were probably worth $15k without giving us any invoice for the balance due and no auction paperwork warning us properly that this was even at risk. I'm so upset as we pay our bills and are not refusing to pay. I asked Brian for proof for notice given to us and he hung up on me. This feels like a total scam. Who refuses payment and doesn't provide any notice before stealing our stuff. I called corporate and they said they didn't have my drivers licenses on file so they cannot look up my account. I gave my DL to Brian earlier this year in person when I went in to rekey the unit and I paid the balance due in person. Brian told me today that he deleted my account so there is no record of me anymore. What the heck????
Excellent service and personable! Yeah Brian😀
Excellent service from Gina!
Very helpful and professional.
Brian has always demonstrated great customer service and professionalism. He is an asset to this company and was in a bind when I came here Brian helped me out, I had an amazing experience at his site. Thanks for always helping me when I need it. Great clean facility and exceptional service!
Excellent service, Brian was outstanding. He was very helpful and supportive throughout the whole move. Highly recommended. The location is amazing!
What an amazing property, Brian was super helpful. Very informative and follwed up with me throughout the whole move. I love their location and services.
It used to be a great storage facility back in the days. The management is so pathetic they don't like to deal with costumers face to face like they used to be. I have been parking trucks for 4 years and it was a great relationship I had when Rick. And the other people were in there now the public storage took over the service in general is trashy and they sure make you feel unwanted. They don't want to support small business owners but yet they are quick to take your hard earned money and to raise the prices
Came in on short notice, Brian was absolutely amazing! He helped us figure out the correct unit size we needed and get everything, even after they were closed. Thank you Brian and go Bills :D
Love this storage facility. Brian was super helpful once I lost my lock - and would suggest this facility for anyone that needs storage help.
Brian was really helpful when I lived there
Assisted a friend with move in. While storing bins away the Manager Brian happened to walk by he introduced himself and answered all questions regarding the space and property. Definitely recommend!
I set up everything myself online whenever I got the unit, which was great. Brian was very friendly and helpful when I cleared everything out.
I recently moved and had to put my belongings in storage. I was lucky there was a Public Storage facility nearby. This facility, at 4622 Hualapai, is managed by Brian who provides some of the best customer service I've ever received. He's very personable and obviously takes great pride in maintaining his building in great conditions. The lobby is a hospitable place to do business as seating is available to customers and there are two clean restrooms. I recommend Brian and his facility without reservation. He's a pro at his business and a very nice person.
Brian was amazing ! Such a huge help for me as I needed a unit last minute.
I rented a parking space here because of the parking restriction from HOA, However I did not park my car at Public storage a for a while because I did not get no warning letters from HOA from the date I rented it.
I recommend to stay away from this place because the manager wil harras you for not even using the space. This guy has very unprofessional attitude to it's customer! It was a horrible to deal with him!
This Public Storage is really clean and it’s in a good area. The office is clean as well. Brian helped me choose a unit, he was super nice, helpful and very patient.
Brian was fantastic,in assisting me with my account today. Great guy and great customer service!
Brian was awsome to deal with. Made renting a breeze
Brian was very kind and helpful at helping us pick and decide which storage unit would be best for us !
Brian was so helpful and accommodating during our moving. He made many kind gestures and was effortlessly joyous.
Brian was great with helping me get my unit set up he's awesome 😎💯
The experience has been fantastic! We had some odd assortments to figure out, and Brian just nailed it! So kind and courteous! Was a wonderful time getting set up for our move in!
Wow. The customer service here is incredible. The gentleman that works this location is so patient and kind. He went above and beyond to help me find the perfect storage unit that fit my needs. This facility is always clean, and very safe. 5 out of 5!
This was Life Storage just a couple weeks ago. I paid $211 per month on a 10x10 indoor unit, since they switched to Public Storage it is now $295 per month for no good reason. Thanks for that!!! I just love throwing my hard earned money away for NO REASON!!!!!!!!
Just completed the rental process. Simple and straightforward. Brian was great. Property is clean, well maintained and secure.
Brian’s fantastic! Great energy and helpful. Thank you 🙏🏼 😊
Great service, experience has been stellar! Brian was super helpful and friendly! He deserves a raise! Great customer service!
Brian the main guy at the storage on Hualapai is amazing super nice and very helpful. Thank you Brian.,
Brian at Life Storage on Hualapai was great to work with. Very friendly and professional. I was very appreciative his help!
Brian and Jason were very friendly and helpful.
Jason Gave us a map to help find our unit.
Brian located us on property and helped us find the closest door to our unit escorted
us to the unit.tjen he helped us with the lock and this was during his lunch break.most people would not have taken the time out of their break to assist someone.
He really went above and beyond.Both if these gentleman are a huge asset to your company.
The other storage places I have used in the past were never this helpful.
Thanks again to both of them for all of their help.
Honestly I cannot wait until my stuff is out of here. I have been in Michigan taking care of my father and my unit from 145 to 225 after 4 months. They will raise your rate without any sort of communication. I also paid over a month and never received a credit towards my account. Get someone in there that knows how to do their job and stop “tricking” customers on non disclosed rate raises. I will be there by the time I pay that price to get my things. What a joke.
I haven't been to see the facility as of yet. Moving to Vegas this week, needed a storage facility for the moving company to be able to drop my things off .
Life Storage of LV had the most convenient locations, and definitely the most affordable rates.
Of course my internet glitched right in the middle of signing up, so I needed to call a C/S Rep on a Sunday. She was the most pleasant C/S person I have encountered since the beginning of CV19. That right there told me I picked the right facility.
Brian was incredible!
Extraordinary in customer service. I am on holiday away with my mother in Hawaii and did not realize my move out day was set for today and my large unit balance pulled from my account. Brian was super accommodating and reassured me that my unit will be prorated based on use, which put my mind at ease for me to enjoy the rest of my time away on holiday.
I’ve been on this property for several months now and all managers, assistant managers, and their colleagues, have been so accommodating and next level with customer service. I have a high believer in great customer service and this property most certainly delivers and maintains their extraordinary reputation. Contact Brian if you have any concerns. -xx Aimee -Rose
I want to thank Brian for the wonderful tour of the facility n the knowledge he provided to me which made me decide to relocate to Life storage the place was extremely clean n he was so helpful explaining everything to me loved his attitude 👍🏽
Staff here is great and very helpful. Storage units are clean and they provide great security.
The manager was extremely helpful and knowledgeable
Wonderful. Very detailed.
I just signed up for a storage unit today. I really like the location and cleanliness of the property. Darcy was very helpful and made the process very easy.
Great service! Great location! Been very happy here. Darcy is the best!
I can't begin to tell you how amazing and wonderful Alyssa was. She was so helpful on everything including helping me with my own phone. Very rare do you find people that are so kind and helpful these fays. She deserves 10 stars!!!!!!
Alyssa is amazing! Very informative and sweet! Thank you 🙏🏻
I have had multiple units here for the last 3 years and I am very happy with this location and staff. I want to give a special acknowledgement to Alyssa. She is kind, professional and goes the extra mile to make things happen. 10/10 highly recommend!!
Great place! Allowed us to relax inside to avoid the heat while waiting for customer and gave us each a propel to hydrate us. Good place with good people.
The lady was was super helpful
Alyssa was super helpful and accommodating. Im really glad we went to this location!
Best employee I had the pleasure of meeting. Alyssa was very professional and helpful!
I highly recommend life storage. Darcy is a sweetheart and she helped me pick the right unit and she gave me a great deal. Check them out I couldn’t recommend enough!
Sammy was excellent! Thorough and accommodating😇
Darcy is Super friendly and made things easy.
Alyssa R was an amazing help
Amazing customer service and shoutout to alyssa R
Darcy was awesome very fast, easy and reliable. Thank you so much!
Darcy you’re the best!!!!
Hello I have been with them for years they always contact me if any issues and are right there to help when on site. Especially Darcy great customer service!!
Excellent service and very quick. Professional and helpful. Easy transaction. Thank u so much
Susan did a great job in explaining everything about the facility. She was very knowledgeable with the paperwork as well. Great job!
Such amazing customer service
Love the customer service
Susan was extremely helpful in setting up a new storage unit for me
Great service. Susan was very knowledgeable and friendly
Darcy was great and very friendly she deserves a raise.
Darcy and Susan are awesome
Just came in and Susan was awesome!
I came in today and received great customer service, Susan was awesome!
LifeStorage is an amazing place and the employees are always smiling (you know when you can tell when people wearing masks are smiling) and helpful. I've asked questions which later I determined to be unnecessary but the friendly staff answered my questions with politeness and respect.
When looking for a storage place for myself, I know where I will always find someplace I feel safe when securing my possessions.
Thank you LifeStorage!
Update: still using the services of LifeStorage and happily so. I decided it would be good to visit storage before the end of weekend and Christmas fell on a Saturday, on Christmas night I snuck in a quick trip to storage before dinner and didn't even need to wait to enter ;-)
Great location, clean facility and the staff is super helpful and friendly!
The manager Edy was very accommodating since day 1 I inquire and signed for the unit
Darcy went above and beyond to make sure we were taken care of!! Thank you for hospitality!
DARCY IS AWeSOME AT HER JOB
Nothing special about it , but security is good.
Darcy V. Is absolutely amazing!
Wonderful storage unit! Excellent customer service! Edy is an excellent employee! So pleasant and knowledgeable!
Best storage in town! Great specials. I stored my items in a lot of places but this one is the Best so far! Clean and very secured and Kasia has the best customer service ever! Always smiling and helpful!
The space is clean and has good lighting. The front desk staff (Jerry) was friendly and helpful.
LifeStorage #964 is very convenient, friendly location!
Very happy of our experience with Life Storage, Edy was very nice and helpful!
VERY PLEASANT AND PROFESSIONAL SERVICE! Clean and secure facility. Edy is a pleasure to work with.
Darcy V, the manager, was a really big help for me today. I'm in the middle of moving with my family and already had a unit rented at thus location. She made sure I didn't get charged any unnecessary fees and found a perfect size unit for me to move the rest of my furniture in. She went above and beyond to make sure I was satisfied today. Thank you Darcy V for your delightful service! God bless!
Darcy & Edy were Awesome!
Easy in Easy complete. Professional personnel.
Easy and jerry are awesome people! Great place
Phenomenal costumer service and accuracy. Safe secure and clean. Jerry is a great manager with indepth detail of the property. ☆☆☆☆☆ all the way. Best storage property is las vegas
Kasia was courteous and helpful when we signed up for our storage. The storage is clean and you need a code to drive in and out. We had the storage for about 3 months and didn’t need it as we found a bigger place to store our stuff. Jerry was courteous and helpful when we closed our storage. Would definitely recommend this storage.
Jerry is absolutely amazing! He was very detailed in his communication we understood the contracts before we signed them and he showed us models so we could determine which one would be most beneficial for our items. We are very grateful for him
It was a pleasure to be seeing by Mr Jerry Burge, very helpful, easy explanation, very happy, thanks Jerry
Absolutely great. Don't fall for other storage companies in town that can't wait to take your belongings. Sometimes a walk to find a push cart but the staff is great and friendly. Working elevators too.
This is the awesome place to have your items stored. Rick and Ms.K are very kind and helpful.☺️
Ric is a pro. Excellent customer service and goes above and beyond
Richard helped us out very well, 10/10 would recommend
Great deal for nice size unit
Kasia is always nice and the facility is great
Location is everything the business on hualapai, is great the one off of maul near grand canyon I would stay away from not secure .
Richard has been very helpful, we have rented RV space for several years as well as storage space.
Kasia is super sweet made it super simple and easy for me to get a unit at this location
I would defiantly recommend coming here to store your stuff especially since we have wonderful people like kasia here :)
Richard was super helpful and so polite. Very professional . Toured a couple units to see which worked best for me, the facilities were very well kept.
Best Experience!! I was dreading the whole process but Rick made the sign up so easy and comfortable! A bullish guy came in the wait area thinking he could interrupt and jump a line with 3 women in it - Nope! Rick diplomatically sent him packing. I felt protected and well cared for. We all did. Kasia is most patient and pleasant! I highly recommend this location.
Amazing Place extremely clean and well taken care of Manager is amazing
I would highly recommend the Life Storage #964 located at Hualapai. They have good rates, property is clean, Kasia is very helpful and accommodating. Excellent customer service!
Richard is very welcoming and professional great and clean storage facility definitely recommend it!
Rick is such a pleasure and made this experience so easy. Highly recommend!
The check in process was so smooth at this facility. The units are new and very clean. Great rates too!
Amazing facility!!! Amazing customer service always!! I would HIGHLY recommend this storage facility! We’ve been here a long time. And will still continue to use Life Storage for our future moves & storage my family needs. Thanks again for always giving my family 5 star customer service!
I love and only trust Life Storage each time I ever have to store my belongings. The locations are impeccably clean and the staff is friendly and responsive. It’s the best place to store your things!
Very helpful and kind. Clean location, and safe locks
Kasia was Amazing! Great customer service
Kasia ( associate manager) was very friendly and very helpful. Excellent customer service Place is very clean and location is very secure. Love it here !
Kasia and Rick are very helpful . Storage Facility very clean - always -.
Rick was awesome, he made everything so easy!