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Public Storage Self-Storage Units at 3340 N Rainbow Blvd, Las Vegas, NV
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 29/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 29 /mo $ 37Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 31/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
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Convenient Locations -
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5'x5'Online only price$ 32/mo
Small 5'x5'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 32 /mo $ 41Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 32/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 32 /mo $ 41Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 38/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 38/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 38 /mo $ 46Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 42/mo
Small 10'x5'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 42 /mo $ 50Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 46/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 46 /mo $ 55Best Price Label+ one-time $29 admin feeHurry! -
10'x9'Online only price$ 61/moMedium 10'x9'- elevator access
- climate controlled
- inside unit, rollup door
$ 61 /mo $ 71Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 65/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 65 /mo $ 76Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 67/mo
Medium 10'x7.5'- elevator access
- climate controlled
- inside unit, swing door
$ 67 /mo $ 79Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 73/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 73 /mo $ 85Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 79 /mo $ 92Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 80/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 80 /mo $ 91Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 273/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 273 /mo $ 289Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 336/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 336 /mo $ 356Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 376/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 376 /mo $ 398Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 387/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 387 /mo $ 410Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 454/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 454 /mo $ 481Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 499/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 499 /mo $ 529Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 546/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 546 /mo $ 578Best Price Label+ one-time $29 admin fee
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Las Vegas Storage Units Near U.S. 95 and North Las Vegas Airport
This Las Vegas storage unit is located east of U.S. 95 and can easily be accessed from West Cheyenne Avenue.
The all-indoor climate controlled units serves families in Las Vegas and businesses in the northern part of town, as well as neighboring city of North Las Vegas.
Use a 5x10 unit to tuck away your golf clubs and gear between trips to the Durango Hills Golf Club. Or clear out a garage by storing items in a 10x10 unit.
This Las Vegas Storage is ideal for the outdoor enthusiasts who need space to store gear. It is less than 20 minutes away from the picturesque Red Rock Canyon National Conservation Area and less than 40 minutes from Charleston Peak.
Families near this Las Vegas Public Storage can enjoy time with Fido at the 7-acre Barkin Basin Park or the neighboring W. Wane Bunk Family Park which offers a skate park, sports fields and picnic area. After day out in the sun, families can stop by their Public Storage unit to tuck away gear.
This Las Vegas Public Storage is ready to help you make more space in your home. Move in contact-free with our eRental program.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 257)
Jalah was very helpful and fast
Lisa was very professional helping me get a storage
Always something wrong with the doors and can’t get in. It is very inconvenient and always is a problem. I don’t recommend
Always something wrong with doors to get into first floor or the garage doors. Went in today at 6am during gate hours and the first floor door is out of order by elevators. Outside door has no door handle or keypad to get into. Called the help desk and a lady from the east coast tried to help me if there is another door I can access. Made her aware of the outside door that has no handle or keypad. She said that facility didn’t even update her of the changes. She was kind enough to try to help me.
Called at 930am during office hours to make sure someone is in office so I can get into my unit. No answer. Called six times now. Had to call the S. Rainbow location to see if they can get a hold of anyone. They haven’t had any luck as well. I pay stupid money for my unit and I can’t in?! Ridiculous if I do say so myself. Negative five stars all around.
Public storage at 3340 North Rainbow has the best customer service. Lisa is so amazing she is so patient and kind. She answers all questions and goes above and beyond. I have observed how hard she works. Lisa is a true example of someone whom loves what they do. She provides excellent customer service every time I go to my storage unit.
Ms. Lisa the best customer service agent, thank you Ms. Lisa
The store manager Lisa, is very rude. Not professional at all. Doesn’t ask how she can assist you when you walk in the door. It has been numerous of times I have came in to speak with someone and she’s just sitting in here car for hours, with no one in the office. When you ask for assistance she gives the nastiest attitude. I will not ever rent a storage at this location EVER AGAIN!
Lisa was of great assistance. She understood my concerns and addressed them with kindness and careful thought. I highly encourage to use this location if you need to store your valuables.
Lisa was very helpful and got me I’m and out no hassle.
Lisa was amazing. So friendly helped me with all my needs.
Lisa was incredibly helpful, quick and made things super easy!
Lisa was totally AMAZING! Had to make some last minute changes and she offered some suggestions that really helped. Nice to find people who know their job and do it with a smile!
The facility is always very clean and has carts available in the office. Lisa has provided great customer service every time I've been there.
The facility is always well kept and structurally sound as it appears. All motion lighting is quickly activated as you transverse the facility. This helps to create a safe well lit working environment. The security and safety of the customers and their belongings is very apparent. This being made first and foremost in my opinion having noticed exceptional placement and coverage of the surveillance camera canvasing the entire property. As a Security Expert Analyst and Professional Bodyguard. I am always at ease while on site working in my storage locker and interacting with the staff, who are kind knowledgeable and carry themselves as professionals. Lisa is my preferred representative always punctual and goes the extra mile to make sure the customers are well taken care of yet firm and unwaivering when it comes to mischievous characters. All sudden done I would recommend this facility 10 times out of 10 to anybody who asked I will always keep my my property stored in this facility as there's no safer place for it to be.
Lisa was super helpful and got me exactly what I was asking for!
Lisa was knowledgeable and friendly. She got my reservation online and was ready for me when I arrived to complete the move in process. Thank you.
Very direct and very honest. Got to seeing my space quickly and Lisa was very personable!
Lisa in the office is wonderful if ur looking for a clean friendly place to store your things she makes this storage that she is very informative super helpful and so present every time she makes sure she is attentive and aware so your belongings stay safe I highly recommend her and the store 🎉😊😊
Lisa is awesome so helpful!
Facility is clean and quiet. Lisa went above and beyond assisting me with getting setup. No fuss at all, quick and painless.
Lisa is a big help love her made my day so much better
They are robbers they have lawsuit after lawsuit against them. Do not go here unless you just want to spend a bunch of money for your stuff to be trash not to mention they manage to delete negative reviews. How many times do I need to leave a review so it will stay. You guys should be ashamed of yourself. How can you do this to innocent people. I lost everything to a fire except a few sentimental things I was able to grab, I’m a working single mom to a son under one and these people are making me wish I just lost the few item I had of my deceased parents because at least that I can understand versus just evil people out to do you harm
Mz. LISA IS AMAZING SHE TOOK THE EXTRA MILE TO SHOW ME ME AND OUT ME BACK ON AUTO PAY SHE IS JUST A SWEET HEART AND ALWAYS FRIENDLY AND TAKES HER TIME WITH EACH CUSTOMER ☺️🙏🏽👏🏽👏🏽
Lisa was great and helped us get all set up with our new storage unit!!
Quick and efficient GO Lisa!
I’d give her 10 stars if i could
Make sure you look for her!
Clean and great costumer service
Good service and the service staff is super friendly 100% recommended Lisa, the person who serves is super friendly
This place has come along way with Lots taking care of it!
Lisa was the Best I loved her she help me to much …. Thank you we need more workers like you ..
Lisa was great!
Lisa is the best very professional
Lisa was not only helpfull she got me a closer unit very very nice experience
Although I’m currently not a customer of Public Storage, Sandra at the front desk was very helpful answering all my questions and walked us through the facility
Lisa is a very nice lady and is helpful with everything she does nobody is kinder than her
If you are in the need for any type of storage, this facility is clean the management and the associates are very knowledgeable. And the facility itself has a really nice flow to it. The associate that helped me was Ms.Lisa. She was very knowledgeable with the questions that I had and helped me without an issue each time that I asked. Thank you again!
Lisa does her job excellent
Ms Lisa was wonderful, she explained units and took us on a tour. Thank you again!
Great Services Thanks Fast and Convenient building is well maintained.
Lisa is very professional and very friendly. Assisted me and my finance beautifully. Will tell all my friends.
Clean lobby and friendly receptionist (Lisa )really good customer service really nice attitude and attentive!
Service by Lisa was friendly and quick. Units are cleaned and properly looks clean and well kept 👌 👍
Lisa is a saint! Probably some of the best customer service that I’ve ever experienced. So helpful and understanding. I probably would have switched to another storage were it not for her assistance. Give that woman a raise!!
Great customer service by Lisa !
Lisa was very helpful and has great customer service
Lisa was very helpful as well as her higher up management in helping me get situated in a new storage unit. I will definitely refer others to this location.
Great customer service from Lisa amazing communication skills with each and everyone she comes in contact with . Lisa is by far one of public storage hardest worker .
Lisa was very helpful very understanding very well polite you need more works like her thanks Lisa for helping me make my move easy as possible
I rent from public storage great prices , clean , and out of all the employees Lisa was one to actually show more customer service and had the most compassion for the property then anyone .
Lisa made it very easy and helpful!
Great experience Lisa was very nice and helpful. Thank you! Lisa
Lisa was amazing ! Super fast service and she was super nice and got me in and out under 15 minutes:)
Tiffany was amazing!! She was so extremely helpful and friendly.
It was a good experience the rent is cheap for the most part they jumped my rent up out of no where so that was odd but I came in and Lisa helped me out get it figured out and got me moved into a cheaper unit that better fit me really hope they get carts they never have them available ever
Lisa is wonderful! Professional and polite. He's so friendly and willing to assist. I appreciate her so much. This facility is always clean, highly recommend coming here to work with Lisa.
Lisa is fantastic! She knows her stuff!
Lisa Butler is an amazing customer service proactive person love to have people like her....thank u Lisa
Anyone else who has been burgulized in this or any of their properties and interested in starting a civil lawsuit, maybe the company will care then!!! Do not trust this property or COMPANY! My shit was stolen in 2021, and it's 2024! Nobody has any resolutions outside of opening an insurance claim! That's not the point, and I should not have to open anything due to the neglance of the company at this point! I've been paying my rent on time. I called the corporate number, and they are clueless as well, and they do not have the ability to escalate a call and have someone call you back! Y O U have to repeatedly call them back! Disgusting the values of this company and EXTREMELY POOR customer service! My rent has steadily increased over time, and I never said a word. Now I found out over half of my shit has been stolen! Thousands of dollars gone!¡!!!!!!!!!! And the company does NOT CARE!!!!!! PISSED DOES NOT EVEN EXPLAIN WHAT I AM RIGHT NOW!!!!!!!!!!!!
Tiffany was awesome
Lisa is freaking great!! I purchased a unit through an auction she made it so easy for me. Even gave me extra time to settle my things due to me living out of state. Her customer service was great and she’s such a great vibrant individual!!
Lisa was great and very patient with me. I had a few difficulties, but she worked with me. Awesome lady!!!
DO NOT GET A UNIT HERE!!!!! They steal your stuff and act like it never happened.Then there afterwards, they sold my belongings because I would not pay after my unit was burglarized. No video surveillance! No helpful staff! They also let the homeless inside to rest and sleep. This place needs to be shut down immediately. Please don’t waste your time with these people you’ll be out on a lot of money.
Was able to walk in and quickly acquire a unit with the help of Lisa (super nice & helpful)
Close, convenient, and ideal pricing for how expensive everything is these days. I would recommend.
Thanks to Lisa for all
Of her help. Very knowledgeable!! Will definitely recommend your storage to friends and family.
Lisa was great, quick and easy customer service!
Ineesia and Lisa were very kind their customer service was beyond excellent. They both answered my million questions I had without showing frustration. I loved that they helped me to chose the correct unit. They are both a good asset to the company
This location used to be one of the best in Las Vegas. Lately though, due to aging/failing infrastructure, attendant/managers who do not care or their hands are tied due to crappy company policies and poor to non existent intrusion detection and video surveillance. This property is the constant target of locker burglaries. My locker has been burglarized Twice. The insurance claims process is geared towards getting you the least amount of compensation if any.
In addition, be prepared for substantial and frequent increases in rent for little to nothing in return.
If you value your personal property do not rent storage space at Public Storage.
Lisa was very helpful and patient. Awesome.
Lisa, a very nice, patient woman had helped me out above and beyond what most places would not go through.
It was great and I am happy
Tiffany was I happy person to help me out to day
Best storage company in Las Vegas , best service , best prices , nice & clean :)
Lisa was great and patient only 4 stars because one concept was out of her control. The loading and unloading area, not a great concept.
Very throughly processed and professional
I rented a unit from Lisa today and she was amazing and so helpful. After dealing with all the stress of moving she made things less stressful. She’s gets a 10+.
HORRIBLE HORRIBLE HORRIBLE. I AM UP TO DATE IN MY PAYMENT YET AGAIN MY ACCESS CODE ONLY WORKS TO GET IN THROUGH THE GATE ELEVATORS DONT WORK WHEN I PUT IN MY CODE CANT GET A FCKNG APPOINTMENT FOR HELP TILL TMMRW AT 9:30 BUT I NEED TO MOVE THINGS IN TODAY....THIS PLACE IS HORRIBLE NEVER ANY CARTS ITS DIRT AND THIS IS A NEW FACILITY. THERE SHOULD BE 24 HOUR EMERGENCY HELP OR AT LEAST YOUR CUSTOMER SERVICE PEOPLE SHOULD BE ABLE TO HELP !!!!!!!!!!!
Tiffany was super helpful and friendly
Every time I go there no one there to assist the lady that is currently on the phone has an ugly attitude worst costumer service experience I’ve ever had and on top of that I’m always getting charged more then the amount agreed.DONT RENT UNITS AT THIS LOCATION.
Lisa is the best, very good customer service!!
Lisa was very helpful and professional. Was a great experience
Lisa
Straight garbage !! I came to the storage unit that I got assigned to and when I opened it , it was FULLY occupied with some ones belongings! I requested a full refund because just as I was able to gain access to someone stuff , some one will be able to with my stuff !
Lisa was such a great help!
Lisa is the best very good service!
Happy to meet her!!
Very friendly and patient.
I have had great experiences with this Public Storage. Lisa was and is always is such a help . Her customer service in my opinion is fantastic. While there is so much to do at any facility and so much to put up with(customers) she as well as the many other employees do their best to juggle it all. So customers should try to remember that . As well as its not their job to throw away your trash . You brought it in you really should take it with you . Great job Lisa!!!And Give her a raise!!!!!
Need a storage came to public storage meet this fine lady name Lisa she help me she very professional very sweet much appreciate it trust me come down n ask for her
Nina at Las Vegas on rainbow went above and beyond for us today want makes sure she get the shoutout she deserves thank you again and appreciate your services
NINA WAS GREAT! ! Great customer service with a smile on her face
Un lugar fácil acceso y es prácticamente nuevo
Lisa Was great, thank you for the help
Nina was awesome got me moved to another unit swiftly. Great service
Okay for short term use. Nice staff. Unit was broken into, lost all electronics and property damaged.
Staff is great, but property definitely needs some work, trash all around. The dumpster area is horrendous, the elevators could use a good sweep and wipe down, there’s an electrical outlet exposed (lawsuit). At one point there was 3 staff members, there should be no reason the property is unkept. Also the layout of the gate is very inconvenient, they should really consider doing something different there.
I had a very pleasant time speaking with Cheryl hats off to you Cheryl.taking though the process of renting a storage plus Cheryl taking to the Elevator and to my Storage I am glad I chose This Public Storage I very safe with my belongings on there property Thankbyou for your Services.
Cheryl and Morgan have both been excellent to work with. Thank you Cheryl for fixing any unexpected situations and going above and beyond to help my move in go smooth today. Clean and professional facility.
Omg!! Cheryl you are amazing!!!! Thanks for all the help and making things right by me....
Enjoy speaking to the pleasant staff and having them answer the many questions I always have. I especially appreciate the assistance I received from “Let” recently. She personally took the time out to walk to my unit and check on something for me. These people here are awesome!!!
Morgan was such a pleasure to work with. She made it really clear what to do and was helpful.
Morgan and Cheryl are Outstanding period very professional and amazing workers that you have here at public storage.
When I came in and explained my situation property manager, Cheryl was very attentive, helpful and went over several options with me and even help me book a new storage for my son Cheryl was very nice and help me through my situation hats off to Cheryl for all that she doesand will continue to do. She’s a star in my times of darkness.
This place needs to hire additional office workers. The one worker in the office is always away from the office doing whatever they do. So if you need a cart or want to bring one back expect to wait for someone to come back as they take your drivers license when you borrow a cart. Ivealso seen other people waiting then leave because no one is there.
Cheryl was very helpful. An employee who represents your company well.
Cheryl helped with the rental, good job!
Tom and Marcus were very professional and helped with any sort of questions i had
Nobody answers the phone. What kind of customer service is that.
Thank you Cheryl, you were amazing in your dedication to customer service.
I would rate it a ZERO if I could! The south entry door for vehicles has been broken for over a year. There are NO carts - initially they only had 2 carts for a building with hundreds of units. Elevators are unreliable. The entire grounds are dirty, inside and out. There is VERY RARELY anyone in the office. And the bathrooms are not working.
Personally, if I could give this unit a negative star I would! I had the worst experience possible at this storage unit and not only was I disrespected, but I got stuck in the elevator with a broken call button and I am five months pregnant and the staff proceeded to tell me that I was wrong and their elevator was working, but when they went with me, I had prove to him that it was broken. I am highly upset with the storage unit and not only with that I did not get my full refund back And I wasn’t even there for 30 minutes because I was trapped in the elevator for 15
I live nearby and am tired of seeing discarded furniture and trash pile up. For more than two weeks there has been a pile of garbage in the front of your business.
Update: 6 months later and now we have to stare at Graffiti. This graffiti has been here two months and nothing has been done. Still trash too!
Update: This place is still an eye soar and hurts our neighborhood. For the past 3 weeks, the large pull up door is broken, the side of the building was smashed by a car, and the parking lot is littered with trash and discarded furniture.
Do not rent a storage unit here , my storage unit was broken into and I knew what was missing yet the staff didn't let me see camera footage nor help me to find a solution, I know it was one of the staff members because I had both keys with me at all times, it's ridiculous, $140 worth or items taken , super high rent just for items to be stolen? No that's not professional, never is staff in the office , it's so scetchy , I do not trust this location whatsoever, I'm super disappointed, the items that were stolen were sentimental, I will never be able to replace them.
Too expensive, and complicated to get yours stuff
Had a situation come up Where I had to go into the office and speak with the property manager. Ended up speaking with Heather who was very attentive to everything that I needed taken care of and made sure that I left happy with a smile on my face. Would recommend going to her facility anytime. She's always there with a smile and ready to help anybody who needs help.
Mala las puertas no se abrieron, cuando pusimos el pin.
Don't waste your money or energy here, elevators never work no staff
Mr.Carol was very,very nice and professional.
Thank you.
I love here live here
Me and my kids needed things an I spoke to someone and they told me about this place..Heather was so nice to me she made me feel so welcomed I wish more people was like her 😌 I highly recommend 😃
I started renting here and it has been a terrible experience. When I started renting the exited garage door did not work. Then it was entrance that did not work. That make it difficult to load and unload your belonging. Due to other having to use one entrance point. Now the elevators don't work. Last week it one elevator that went up to the second level and open. This week neither elevator will not go up to the second floor. When I asked about the elevators I was told they was an issue and I have to use the stairs. There is no signage letting anyone know they don't operate. I pay good money for my storage and I feel like I am paying too much. Has anyone asked for a lower rent payment due to all the broken necessities.
Terrible experience! I wasn’t helped until 25 minutes after my scheduled appointment. I called the on site phone 3 times and no answer or help. When the ‘manager’ finally showed up, no apology or concern. Once I saw the unit I was scheduled to see it was way too small and told I needed to upgrade. Waste of time and energy. Take your storage needs to a different company!
We are new renters at your n. Rainbow location in Las Vegas Nevada. After renting the unit we were told the elevators are malfunctioning and only 1 of the 2 go to the 2nd floor where our unit is. Someone had taken all the carts from the property but for the exception of one which makes it very difficult to move in or out. The security system at the elevator is challenging to operate to say the least especially with hands full of things due to their being no carts. Only one of the roll up garage doors is operational leaving the first person in having to back out past the others that come in after navigating large moving trucks in reverse past other vehicles. The manager Lei is awesome it's no fault of her own. She is very helpful and I hope these issues are resolved and our time there is short as planned
I started my rental online which was easy and I as quite content until I went and saw the space and realized how small it was. I called the property manager and she along with a newer employee helped me get a bigger unit without hesitation. Your staff is absolutely amazing and I am so grateful for them. 5 stars all day for public storage but like 12 for the staff at my location. Thank you!!
So far so good... very customer service Brianna is the first I met...the other lady w/Gray hair very sweet to
Brian was amazing. Thank you so much for all your help and answering all my questions.
Lei is great. Customer service is excellent. I’m a happy customer.
I wouldn't rent here, the doors to the storage stay broken, they keep raising the rent not sure if it's because the tenants keep messing up stuff. Takes months to get this stuff fixed. I'd spend my money elsewhere.
Friendly staff
Public Storage on Rainbow is the best!! Brian is by far the most helpful manager in all of Public Storage!
Brian was very helpful. Showed my new and it was very nice.
Super atentos
Thanks jacey for your 5 star service
Lei the service was wonderful very very helpful places clean and very secure
1 person on duty and had to wait 10 min for him
I loved the service they were great, fast, and verry welcoming!
When I first started using their facilities, I paid $27 a month. When public storage took over, I'm now paying $92 a month for the same size storage unit.
Brian was very helpful and fast! Got everything I needed quick and easy!
Have you ever had a company work with you when you messed something up? Like maybe you made a reservation somewhere but did it wrong, or you didn't know a towing co. was going to need cash but all you had was a card? Public Storage is NOT one of those helpful companies. In fact, my experience has been the total opposite. In my opinion, if I'd fallen out of my wheelchair on their property, any employee who helped me would've been fired, AND the DM would've told me because I am a fall risk (disabled person) Public Storage would no longer do business with me, and I needed to vacate all three units immediately due to lease violations (even though copies of the lease, terms, and rules weren't provided). Not entitled to any refunds either. Oh... and don't take your service dog there, don't expect the doors to work, don't count on using a bathroom, dont take any breaks if their kicking you out - not even to eat something so you can continue functioning. Essentially, my advice is just save yourself the hassle and don't rent from Public Storage. I don't believe Public Storage deserves your business, or mine.
Excellent service
Mike and Brian were very helpful, explained everything in detail and very courteous, and nice would definitely recommend them.
Brian and Michael did a fantastic job, love their sense of humor. This is my first time renting a storage & they made me feel at home. :)
Lei was very helpful in getting me a fair rate on my unit. She is very pleasant and professional as well.
Dangerous and Disgusting, dirty with rude managers who lie and let homeless guys live in the storage unit.
Where do I begin, moving is so stressful and certain things sometimes happen just to make life easy, Lei in the front office made things so painless for me and I’ll forever appreciate it, not a thing went right in this move until I met her, so thank you so much for all your help!
They never answer the phone, I had a family member try to come and put a payment on my account while I was away and the front desk person was rude. Had a double payment in my account and wouldn't give me the answers in fixing it until the 3rd time I came to office.
Although, I appreciate a place close to store my stuff....the rate keeps getting boosted & it doesn't have 24hr access...
Jacey was excellent!!!! Customer service above and beyond. Give that girl a raise. She deserves it!!!
Awesome person good fast and excellent sales techniques made my day and got the unit JC very amazing
Jacey and Bryan help me soo much today .. I had to pay today and didn't have the while amount they set up an appointment and waited for me they also help me with a storage discrepancy. Even change a lock that was giving me a hard time Jacey is efficient, fast and and I just love the xiaromer service thank you again this is why we keep coming back and recommend everyone. ❤️
Thanks Jacey for the 5 star customer service
Brian is amazing and helpful
Brian was very helpful
Brian was very helpful and got me a nice unit to store my things. Thank you Brian
Here's my thing. I have been with you guys for over a year and always paid my bill on time with the acception of one bill after recently purchasing a vehicle after three years. My unit started at $68 a month and before the year was out, I am paying almost $200 for a very small unit. I am a single mother. I cannot afford these payments any longer. And now, I can't get out of it. The location I am currently at has switched employees and are not willing to work with me any further. I am at a loss and have to forgo this bill.
Brian was super friendly! Helped me out when I showed up unexpectedly. He was quick and answered all my questions!
Thank you Brian!
Brian did a good job helping us and gave us a good deal on a larger unit. Thanks!
Jacey amazing
Honestly I think it’s a great storage unit. All the one star reviews are about graffiti on the dumpsters or furniture people throw away when they move, or the elevators not being cleaned.. PEOPLE..come on now. Who cares about graffiti..who cares if people throw away furniture they don’t need, the garbage people will get it away eventually or people who need it will take it. Stop nitpicking every little dumb thing and leaving bad reviews for a place that doesn’t deserve it. I happen to think the place IS clean for a storage unit that has hundreds of people coming in and out everyday, and it’s air conditioned which is super nice, and the staff is friendly as well. Stop being Karen’s and Chads and be realistic.
Great experience. Brain was very helpful during my whole use.of my unit.
Brian is an excellent employee. He helped us with all the information we needed and give us an excellent treatment
I got a storage here at this property and Brian was very fantastic and helpful I really loved him I will recommend this location any day great job Brian thanx for everything😃😃😃😃😃😄😄😄
Thanks Jacey for your 5 star service
They took my money. I was getting a change of clothes. Had a few minutes before I had to be where I needed to be. Yes I am homeless and I was in the locker 2 hours, but no way was I living in the locker. After 3 days they took my $73. and kicked me out, with no refund. I'm a Senior on a fixed income.
Brian was helpful, friendly and kind.
Clean facility. Price is reasonable.
The employers are very help Brian was a big help explaining the units and Jacey led me to it so I wouldn't get lost. I recommend this storage place to all my friends thanks guys
Jacey and Brian thank you for the amazing customer service today.
Brian and Jacey were beyond helpful and full of knowledge; they were very helpful.
With that said, I had an interaction with Trina; Property Manager, for this Public Storage. I have NEVER been treated with such lack of professionalism. I inquired as to why the key pad stated “see manager” & wouldn’t let me in to where the units were. Trina very rudely says; “well you should probably take that up with your carrier because we sent them & did our part.” I explained that I was unaware & never advised that the unit is locked out upon 7 days late. Trina looked at me & said; “did you read your contract, it’s in there.” I have never been treated with such attitude & lack of professionalism as I was treated with today. I understand being frustrated or having a bad day, but to treat customers the way she treated me today was absolutely unacceptable!!! I will be placing a complaint with corporate as well & as soon as I can empty that unit I will be sure to do so!!!!
Beware of who you work with at this location….Brian & Jacey will help you any way they can. Trina…..Go to another property you’ll have a better experience dealing with someone else unless you like being spoken to with attitude & a lack of professionalism then go right ahead!!!!
Sorry, but after being treated this way today I had to change my review & recommendation!!
Brian gave great customer service. Every thing was simple to get a storage unit!
Update. Brian is still very nice but when i had a bank issue I was charged for the very first time a $28 late fee that his company wouldn’t remove so i had to change this rating unfortunately because these companies make too much money to not forgive the first error.
To be fair I want to leave the good service comments that got me to rent the storage.
I came today in a rush and needed help. Brian went above and beyond out of his way and Jacey was super friendly also. I am so glad I chose this location and they have earned a loyal customer
Rude front desk workers and a dirty, not maintained facility at all.
Supposedly a newer storage facility.
The elevators are never cleaned as well as the inside parking area always have trash everywhere. Exit door was smashed and left half open for the longest time before it was repaired.
Normally there's only one person working and she is unpleasant.
Glad we moved our things out as there is no contract and a five day, no fee for late payments.
We did call to inquire about a late fee as we were flying in from out of state and wasn't sure of the date we would be cleaning out storage. So we didn't advise of the move out as I have rented more than 5 times from different Public Storage facilities and never had an issue.
As I left, advised them that the storage unit was cleared out. There were two of them in there and when I gave them the unit number, they replied back stating we asked about late fees and we owe for that month. I laughed and walked out.
If tenants renting a storage unit and is given a leeway of five days to pay the monthly fee before late fees are added, is there a difference vacating by the 3rd, 4th or 5th day? I am sure they could pro-rate it to new customers.
I am glad I am not in Vegas anymore and no more storage units.
Do not recommend this one at all.
Photo below was taken back in March 2021 when the units were still cleaner.
Unprofessional, horrible people. Don't ever rent here!
Brian displayed great customer service, and attention to detail. I had mismanaged my reservation. Brian was able to quickly resolve my blunder. Thank you kind sir for your assistance today
Just met someone there to buy something
Great customer service! Got a unit same day I called!!!
Excellent customer service
Thanks Lei for all your help. Always friendly and professional. She takes care of all her customers.
Thanks for all your help and outstanding customer service going over everything with me Brian & Jacey!
Jacey and brain have great customer service loved dealing with them helped me out so much with a unit
Jacey and Brian were amazing. This is what good customer service looks like!
Kacey and Brian are amazing and very helpful and knowledgeable
i had a wonderful experience with brian lei
Jacey is awesome! She really has a great attitude towards people and life. I enjoyed my experience.
Brian, the manager of this location, made this a very easy rental. He walked me through everything, took me back to the units, showed me how to get in and out, and walked me through the entire rental process. I would highly recommend this location!