Cynthia is very nice person, she a 5 star
Cynthia G was very helpful during my rental space ... She was quick and patient very kind With her smiley face. .. honestly I went to check the room size. She help me lots. & Agree to rent same day. Great customer service. God bless ..
Had a huge issues with some changes to my account and billing questions. When I went to the location Cynthia was extremely pleasant and helpful fixed my issues immediately and answered all my questions. 10/10 experience
Cynthia has been a great help and was very pleasant during our rental thank you. Cynthia
Cynthia gave great service. Thank you
Cynthia at Self Storage was amazing. I was having troubles understanding declining the insurance coverage and question regarding returning the lock that comes with the unit since I had my own. She was patient, kind, and super helpful. Grateful for how personable she was. Self Storage you have an asset on your hand with Cynthia. This is a great place for self storage- clean, neat, and very secure.
Cynthia was extremely helpful and friendly when showing me a storage unit. Thanks Cynthia
Kleone deserves everything!! Best employee 🥰
Kleone was helpful, thank you
Cynthia . Her customer service was awesome. Really appreciate her service.
Cynthia was extremely helpful and friendly when showing me a storage unit.
So much so that I rented.
Thank you so much Cynthia! I hope I get to work with you again!!
Good customer service. Kleone is very helpful
Cynthia was available, courteous and knowledgeable. She made the process of renting a unit easy , holding my hand all the way through .
I got a rent increase without my k college and I spoke to Bernie who was very helpful and did not rush me to get me off the phone. She offered a solution that was fair and I am now a happy customer. I can’t say I had a pleasant experience with other managers at the location
I did an online rental with my friend Towannia and we went into the property after to check out the unit. The young lady in the front was super helpful, Kleone did an amazing job showing us around and making sure the unit size was exactly what we needed. Thank you Miss Kleone you’re very pleasant.
Thank you Kleone for your help
I went to property to see and complete rental Kleone was super helpful and pleasant
Elliot was very helpful in helping me setup a unit last minute before unit closed.
OMG !! I met Bernise and she had the most beautiful personality and helpful to the max, it was so easy moving in and finding my way around the facility, Awesome job keep it up, Kim E
I had the best experience at this Public Storage Ms. Bernice explained everything so well and was so welcoming. Definitely come to South Plainfield location and ask for Ms. Bernice.
The manager Bernice amazing service ♥️♥️♥️
Thank you Bernie for your great service
Thank you Bernise for helping me open up my space I had issue for weeks trying to get it open and Ms girl Power took upon herself to get it open. Bernise I appreciate you for all you do and I hope you get all you deserve
Bernise is awesome. She guided us throughly and showed us the storage unit and gave us the promotional offers . Would definitely recommend this place .
Bernice is the greatest and amazing thank you so much ❤️ it has been an easy experience T Williams
They offer you a good initial rate, but after 6 months they automatically raise your rent by $50 no matter what size unit you have.
Thank you kleone for your help
I have to say this is the 1st time I've ever looked for a storage unit. I've been to a few before I picked public storage. This location in south Plainfield is beautiful and everyone from the phone service to hold a unit to actually in store was super friendly and helpful. When I got there the process was very easy and Dan helped me with my unit; He showed me around and took his time w the app and keypads to ensure I knew how to use it. Dan was super helpful and at the end even told me if I have any issues to stop in the office they will help me or I can call the 800 # if it's after hours in store.
Gracias Kleone very helpful
Kleone was very helpful and very patient with me will definitely recommend
Thank you Bernise for your great service
My parents moved into their unit today and wanted to leave a review for Kleone, she was very helpful with assisting us to find our unit and the property is very clean.
I came to visit property today and I saw the manger doing her cleaning in the front and she stopped and did a tour of the units with me, she is very helpful and detailed sharing the perks of storing on this location. Good job Kleone. 👏🏻👏🏻
I had the pleasure of speaking with Bernice today concerning my storage unit that I have and a new one that I am getting. She was a great help. I wish there were more people in customer service that had her attitude. She was pleasant, knowledgeable and helpful. She made my lack of understanding a pleasurable experience.
Property is very clean and helpful staff
I highly recommend this place. After completing my rental online, i stopped by and i greeted by staff member, Kleone. She was super helpful, she even took the time out to carry me to my unit and help me find a dolly to load my stuff. Afterwards she assured me that my property will be properly protected here
Today I had the pleasure talking with Bernice. My son is a student at the Rutgers University and he secure unit. What we don’t know was we could have been here early if my son would have pay attention to the details he had his space number and gate code. Bernice was more than happy to help us out. She also suggested we download the public storage app. Which we did. Bernice also showed us how to get around to our unit. The location was so nice and clean. Bernice you were awesome we thank you so much for your time.
Thank you Bernise for helping me with my rental.
Thank you Bernise for your help with my rental
Horrible customer service.
Syaiza helped me while I was here, she was extremely professional and courteous, the space was clean and professional.
Such a clean and aesthetic building. This was my first time renting a storage unit, and I wasn’t familiar with the process. I went there in person to set everything up and Ricardo assisted me in the most personable, patient, and respectful manner. There was no upselling, instead he helped me get the most affordable rate, and even went the extra mile in order to get me that rate. That was all very much appreciated. At the end, he walked me to my unit, showed me how to use the key, and then walked me back, making sure I didn’t have any questions and left me feeling confident in my decisions. Definitely a 5/5 for Ricardo, 5/5 for building cleanliness, and 5/5 for the ease of access. Pleasant experience all around. Thank you!
Gabby was super kind and made this process so easy!
Dan was super 👌 in helping us get our new storage space. Patient, respectful, and professional.
Great experience thank-you Dan for your excellent customer care it was quick clean an great front desk customer service thank you Dan 😊
You guys are awesome. Jill, Donna and Ashley - always helpful and happy face. ☺️☺️ Storage unit is great. Service is too good at this facility.
Excellent service. Reserved online and finished at the location. It was awesome. Highly recommend.
Excellent efficient service, clean safe facility, pleasure doing business here!
Nice new place to store my things
This is what the public storage gate did to my vehicle. Apparently there's no sensor on that gate. Drive through that gate at your own risk. Also, staff is rude and nasty!
Paris was a great help in getting me setup 👍🏾 and Dan also assisted. Great team work!
thank you Darrell u help me lot
Paris was wonderfully helpful! Everything I could have asked for.
Very Helpful Staff….Dan and Jillian are very helpfull.
Kenny has helped me out in multiple locations. Traveling salesman
Dan and Darell were great! And helped us a lot
Brand new place. Live that my storage unit is on the first floor. Climate control. Helpful staff
Amazing place to be at, Kenny was very cordial and respectful when I asked questions and helped me a lot!
Had a great experience with public storage. A helpful gentleman named Kenny was polite, patient, and professional. He answered all my questions highly recommended.
Hade the best experience with public storage compared to other storage facilities. Kenny in particular was very helpful and answered all my questions
I was having issues unlocking my unit which i've had for 3 years. Kenny was able to help me with getting the issue resolved very quickly. He was very pleasant and I am very impressed with how professional and kind he was. I felt like he was joyed to help me, and made me feel like a pink cloud. If i could give 100 stars I would!
Very clean and new facility, Kenny was so helpful and took the time to answer my questions. Great customer service, highly recommend this location.
Wasted my time making a reservation only to arrive to a locked door during business hours. No one answers the phone locally, only the call center. Had to go to another storage facility.
Nice clean place and friendly staff. Definitely recommend. Kenny was very helpful with answering my questions.