Hi . This rental storage it's very economíc safe place people were nice as soon as I did the contract However, Something happened , after I drop all my items. I get this carties I had to put it back .when I when back this person wasn't the same person who was nice and polite she was speaking with another customer. In front of her she treate rude and nasty . I wonder my self what I did . I don't know them . What could happen with this stupid woman crazy woman if she is going to talk about customers with others and give our information could be a huge trouble. them .it was very unapropied behave. Other I do not have a problem. I have to let you know guys about this suspicious activities. That some workers had in the storage. Speak up others don't be silent. It help others safety. Thank you.
Dimensions of the 10x10 units is actually 9x9
This place is beyond disgusting, my storage unit after only a month of owning it had multiple rat droppings on everything and why is the temperature so high at 90°inside the building I guess they want it to be like home
It’s a great experience very professional thank you John!!!
Cinthia was amazing provided best quality service for my parents. Sweet and friendly. Thank you for being so kind.
Very nice experience. A young lady name Cynthia helped me out she was great. She took her time and answered all my questions. Thank you.
Cynthia helped me out today and was super helpful. I came in and out of the storage and office multiple times and she was patient, polite, and took care of each one of my requests.
Thank you!
Cynthia un excelente servicio muchas gracias
Cynthia fue muy excelente con su servicio, muy amable fue su atencion, yo le doy 100
Super rápido, eficaz y muy seguro.
Cynthia me ayudó mucho, muy buen servicio.
Cinthia thank you a lot for your help ✌🏽 100% happy
Cynthia was very nice, friendly, and helpful. Knows how to do the job right and fast. Thanks alot Cynthia!
Buen servicio con Cynthia! y muy profesional
Cynthia .La mejor en este sitio, muy efectiva para todo, si hubieran más estrellas le colocaría 1000000 . De estrellas
Convenient, Clean & Customer Service are the FIRST THREE things that stand out.
Kadé was incredibly patient, knowledgeable and very helpful. She provided a level of service that is often overlooked and not common. From her smile to great conversation, Kadé was professional and overall a significant part of my decision to rent the space.
Thank you Kadé!
We came in after shopping around the area for a personal/business storage unit. We had such a great experience, and the customer service from Kadé was amazing. She was kind, informative, professional and helpful. The process was smooth and quick and we even saved some money with a promotional offer. Looking forward to working with this nice clean Storage Facility. Thank you Kadé!
The front desk was friendly, knowledgeable, and very helpful. The storage facility is clean and just want I needed.
Cythian and melida great service. Definitely we recommend this service
Crystal was amazing very helpful. Thanks for your help!!!!
Cynthia was so amazing super super helpful I love her !! She made my experience so much easier thank you guys !
Cynthia was very fast and helpful with getting me my unit. Very much appreciated.
Kade was great. She was very patient with me concerning all my many questions, and made sure I understood everything.
Cynthia excelente servicio con una persona muy amable y atenta
Cynthia excelente servicio
Cynthia buen trabajo. Muchas gracias
Melinda was the best! Made me feel right at home and part of the family!
😊😊😊💯
Thanks to Cynthia i was Able to ungrading my storage
Thank you Cynthia for helping me and my family today. She was very kind and helpful!
Completed my rental with Cynthia. She was very helpful and very professional. Great job and thanks
Excelente trabajo Cynthia!
Cynthia
Exelente servicio
Melinda me atendió de 10 con toda la paciencia y me ayudo demasiado por ser mi primera vez!!!! Muchas gracias
Cynthia muy amablemente nos ayudo y explico todo con claridad con la reservacion
Excelente trabajo el de cintya
Came to the facility and was helped by someone named cynthia she helped me find the perfect space for my things.When i walked in the office it was very clean and she was very helpful.
Excellent service!!! Five stars to Ricardo.
Cynthia provided great service
Had the pleasure of being helped by Cynthia . She was very sweet and kind. She was patient with me when I asked her questions. Cynthia spoke so highly of her workplace and public storage should know she is quite a great employee. She is a nice person who should not go unoticed. Thank you Cynthia!
Very nice experience, good price .
Thank you to Cynthia for everything very nice customer service
I went with my mom who is older and we were assisted by Cynthia. She was so helpful and sincere. She was in the middle of working when she stopped to help us. It was a small gesture but meant a lot to my mom because you don’t find too many kind people anymore. Thanks Cynthia!
Cynthia is very good at her job.
Went in to inquire about a space, Cynthia was super helpful, professional and very informative. She answered all my questions and addressed my concerns.
Absolutely the worst experience ever with renting a storage unit. I purchased a unit and went down to the property the next day. I was informed a pipe nursed and I would not be able to access my unit. The property manager had no idea when I would able to access the unit in future either. They allowed me to purchase a unit without informing me of this issue. I canceled the unit immediately. I called and spoke to a rep to cancel and refund me. She would not send me an email confirming this either. I had to call my credit card and stop payment. I spoke to the property manager again multiply times regarding emails for liens and money owed. I never even saw the unit or had it more than 1 day !!! Stay away!!! Horrible. I’m now at Extra space storage in Metuchen. Good so far
Gracias por su amabilidad a Cynthia
Great experience signing up with Cynthia! Very professional.
Had the pleasure of speaking with Cynthia today regarding downsizing. She was very helpful and knowledgeable. Thanks for your help.
Spoke to Cynthia about unit and she was very kind, helpful and sincere and helped me out and took care of matter. Very happy with her way of handling situation. Keep up the great work
Thank you bernise for helping me out today
I reserved unit online and went to tour the unit in person I specifically asked Jay if I needed to pay for the unit as it was the last one left and was told no it was reserved. The day I was to come in I got a call stating it was no longer available. I asked to speak to the manager and was told she was the property manager and there was nothing I could do the unit was gone and if I read the fine print I would see that it wasn't guaranteed. I told her I specifically ask and was just called last night to confirm. I have already booked movers and my daughter booked a unit for herself as well so we would be in the same location. Not only did you loose 1 unit but 2. The unprofessionalism and poor manner in which I was treated is deplorable. This location needs to be retrained and should not give false info to customers.
Terrible service, I confirmed my appt yesterday and even asked if I needed to pay to hold the unit and was told that I don’t need to pay I am confirmed for my appt day. Now today I speak to them again and the unit is no longer available. Very unprofessional and caused a major inconvenience. Also asked for DM number and was told there’s no one else to speak to.
Gaby did end exactly service. Amazing help super friendly
Bernice was very helpful and informative as she showed me the storage space that I was interested in getting.
Nice and new Storage. Highly recommend
Fair prices, i just wish it was easier to get to. Very confusing, the gps kept bringing me to another entrance(that is really safer) but blocked. Make no sense, not to utilize both entraces. But I'm not the owner. And people are going to continue to get mad for missing the turn or the route difficulty.
They want to bump the prices up but can't even keep ONE BATHROOM CLEAN OR LOAD THE SIMPLE TOILET PAPER
I would definitely recommend this location!! Melinda helped me with all the concerns I had…. Extremely friendly and explained everything with a smile…..
Paris was very helpful in finding me my desired unit, process was quick and easy.
Darrell was awesome he nice, efficient and extremely helpful
Melinda was nice and very attentive to my needs on my space. I got a great deal comparing to other storage price. Place clean and she gave me a unit close to the elevator which had work perfect for me. Thank you Melinda.
Melinda was great nice. She explain everything. I got a 10 x 7.5 for some boxes that I had home and small furniture. I was happy with customer service front office.
I visit this place, and Marilyn was very kind and knowledgeable about what unit would be more convenient for me. I want to rent a small unit to fit some furniture but Marilyn Convinced me to get a bigger one. And in fact I need a bigger one in an small unit I wouldn't fit all what I had. Marilyn make the process smooth and quick. Thank you.
Melinda is a great asset to the company and very knowledgeable. I appreciate her help!
Almost all employees speak English, which is great. Kenny is the go to for knowledge and the usual Romanian girl Melinda also knows Spanish kind of.
Marilyn help me thru the renting and love the public storage app that I came just get in from a click of a button from my phone.
Marikyn waa excellent she helped me thru everything.
The best customer service by Samirah Henderson at the front desk was so amazing and had so much patience. Definitely recommending to my friends and family this store place!
After six month they will increase the rental sign up price.
Clean, very reasonable and convenient
Great customer service marilyn attended me she was very nice and honest Love it🤍 thanks
Great price for my unid 🙌
Nice and awesome place ! I went to purchase a unit and Marilyn was so helpful and courteous explaining me everything. She was very helpful and so kind, I had a really nice time and all the paper work was done pretty quick. I would absolutely recommend this place to keep your storage. Thanks Marilyn for your help and keep rocking!
I made a reservation for a unit online on 10/19/22 and today went to see the unit and finish all paperwork. Everething was so smoth and I was so pleased with Iyana at the Perth Amboy facility. She was kind and so helpfull. Great service, she explained everything and helped me so much. Thank you again Iyana for everything.
We had the pleasure of having our storage needs met by Rosa..who we learned was from the Edison branch...with that understanding she still assisted us efficiently and with courtesy. Thank you again for making this an easy move.Rosa rocks!