I had to help Mom pay an outstanding balance on a storage unit that she got months ago. I live across town but I was in the area so we decided to drive in.
The young lady at the desk I think whose name is Randii was so nice and polite. She helped us get everything squared away and she was very patient when we asked if she could help us set up autopay as well.
I would rate our services a 10 if I could. I highly recommend speaking to her if you plan on visiting this location.
Excellent customer service from Randii Lawson
Went to rent a storage unit the lady behind the counter Randii was very polite and knowledgeable. She answered all my questions and concerns.
Your customer service representative ANGEL is is “Customer Service Quality “ and is an Asset to your company!!! He takes genuine interest and concern for the customers concerns!!!
Randii was a great help she was very knowledgeable about all the units and her smile is very contagious
I have only had a storage space for several months but each time I go there to check on things the customer service woman is so nice and pleasant. Last time I just had to ask her her name because she was just so knowledgeable and answered all my questions about upgrades and billing. Thank you Randii for being so helpful.
Excellent customer service (thanks Randi!). Clean and efficient facility. Staff is attentive and helpful. Facilities are clean and well cared for.
I don’t usually leave reviews but I’ve had such a wonderful experience that I felt compelled to leave one today. Randii has been so helpful to me and my husband with the move and utilizing the storage space. I’m so grateful that there are still caring people that actually know what they’re doing!
Love using this storage center. Always super organized and clean, and the people are so helpful like Randii!
Randi answered all of my questions and I was very proud to have met her . She is an all star
There should be a Randii in every Public Storage !! I came in stressed about this move and not only was she professional but very knowledgeable in what space I needed. This is not just a 5 stars for her but for public storage for hiring her. Good job
I’ve recently moved to the area and needed a storage unit. I was unsure of where to begin, but Randi at the front desk was so patient and helpful throughout my registration process. She even took the time to explain the security measures in place, which assured me that this was an ideal space to use.
Ms. Randii was a great help! Great customer service!
I would like to give kudos to Randi. I recently relocated to the area and this was my first time needing a storage unit. She was very professional, knowledgeable and most of all patient with me and my millions of questions. She presented all of my options and helped me to make the best choice. Thank you again Randi !
I’m a new customer at this particular location , and I just had to leave a Review of my Experience…….. a site manager named miss.Randii” my apologies if I’ve missed spelled her name , she was very professions and helpful with all Concerns, including how things worked , the use of the awesome app to operate to gate the facility looks to well kept so as a new customer …..thank you “Public Storage” for making miss. “Randii” a part of your business. Richard or Rich
KORLU WAS VERY HELPFUL SHE WAS VERY INFORMATIVE!!
Lulu very helpful and kind for I was back up rent I was calling almost every week to make sure my storage was not put on action she did her job to make sure I had enough time to pay my due bill thanks again for your patience.
Very kind and professional. LuLu was very helpful and informative while assisting me with my questions about my storage. She was very patient, thanks for your help LuLu!
I went to inquire about a storage space at the edgewater park location and Randii was very helpful and knowledgeable. Make excellent recommendations of what i was looking for. My experience with many other storage facilities has not been pleasant but i will definitely renting here moving forward.
Thank you Ms Randy for your excellent customer service
Randii is amazing. I recently moved to the area (willingboro ) and had to move again for personal reasons. So I had to get a storage. I met her at this facility and she seamlessly provided not only the best size I needed but on my BUDGET! I love the experience and will recommend to anyone looking for storage space. Thank Randii
The best storage facility ever! Excellent location, staff, and manager!
Wow!!! Continued success with hiring/ staffing of the edgewater pk location, the young lady Randy was very knowledgeable and accommodating when having to purchase E049 unit.
The unit was clean with both lights working, she ask me how many rooms I was looking to pack up and the recommended size was right on.
In business that's what matters, customer service is every to all of us , GREAT JOB YOUNG LADY.
Mr.J
Adriana is always a pleasure to speak with. I went to my bin on Sunday and was happy to see her behind the desk. Her customer service is outstanding.
Chris help me and was very helpful and friendly I appreciate it.
Adriana has been an amazing help. She assisted me a few months ago and because of her service I have returned. Clean location and a wonderful woman working the front desk.
Adriana was a pleasure to speak with. Sadly the prices were not in my budget, but she did not let that stop her from looking into other locations for me in the hopes one would fit my price range. She exerts the type of customer service you hardly find now a days. To have this experience and someone who just listened to me ramble was great.
Adriana has amazing customer service and assisted me with all my questions.
I was fascinated by the clean environment and the professional and Friendly approach of Lori to business. Lori was so helpful and gave us full detailed information about the unit. I will surely recommend this storage to my friends due to the services we received from Lori. Thank you Lori.....you are the best
The staff is very kind they helped me with stuff that I needed the keep the place very clean if I could I would give them 10 stars
I chose this location based off the cleansiness of the outside. I pass several storage facilities and this place always catches my attention. Once I met Adriana I new I chose the correct place to store. Her customer service is outstanding, she explained everything step by step and made my 1st time storing needs a great experience.
Chris was extremely professional...very appreciated
The staff here is excellent. Very helpful.
Adriana is a angel from God. ALWAYS helping me anytime I come since I have health issues. I am blessed to have her here where I have my bin.
Adriana is amazing! She showed me the units and helped me with all my questions and explained everything so I have a better understanding of how this all works. Amazing customer service!
Adriana is the definition of customer service. She took her time and helped me with downloading the PS App and resetting my password as I have trouble with my memory. So proud that I have picked this location!
Adriana is an amazing help!
Lady at front desk is very nice person , helpful and kind . I Recommend this place , great service
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Awesome bruvs 👍🏼..
Thx u 🍻 🙌🏽 💀 😤 ♎️...
Stopped in for pricing and the property manager Adriana was great with answering all my questions. It's unfortunate that the size I need is not available but she looked at other locations for me.
Adriana provided outstanding service! She is very professional, knowledgeable and went above and beyond to make sure my needs were met! Excellent service!
Lori and Adriana were so helpful today and great ladies to conversate with.
Ashley was great, she was quick to assist and met ALL of our needs.
Adriana provided me outstanding service during my transfer! she is very informative and professional. She made the process smooth simple and quick. Amazing PM!
Adriana is was extremely informative and knowledgeable. She was very professional and explained everything in detail to me. All my questions were answered and my renting experience was an amazing one.
Chris went above and beyond to facilitate my Public Storage experience. He covered all of my options and insisted that he take me on a tour to check out each unit of interest to ensure I selected one that perfectly fit all of needs.
A true gentleman and a scholar, and all around American hero. Way to go Chris!
Chris was very helpful and polite
Adriana is an amazing property manager. Always helping as best as possible. Property has never looked so good!
Adriana is very professional and knowledgeable. She answered all my questions and made my day
Adriana is a sweetheart! Such a joy to interact with.
Adriana is amazing! Always smiling and professional everytime i come in. Property looks amazing!
Adriana is wonderful employee. She exceed all expectations she is knowledgeable and perfect to all her costermer. Albert Prime
Adriana was very professional and knowledgeable when I had a couple questions in regards to vacating. Definitely renting out when I make my move ! Thank you so much
Cheyenne is very helpful and friendly. She answered all my questions and was very courteous.
Cheyenne was extremely helpful and friendly.
Chris help me out today in every way possible the rentals experience was great thumbs up sir thanks so kindly for the help.....
Tom was very courteous and knowledgeable of explaining everything in detail for rental facility...very very pleased
Tom helped me solve a problem with ease. 2 thumbs up
Went and purchased 5x10 today at PS in Edgewater Park property looked extremely clean and the PM there Tom was amazing and answered all questions that i had regarding space such wonderful experience 10 out of 10 highly recommend to anyone
Holly was amazing and took care of everything I needed with my storage needs. Highly recommend Public Storage at Edgewater Park.
Miss Holly was amazing. I’m coming in from out of state not knowing the area she was able to tell me what public storage would be closest to me. Holly was able to tell me what size storage I would need. She explain to me when the best time to move in is. She is very professional very friendly. I would recommend Holly any day of the week. Thanks girl!!!
Please give a very sincere thanks to Holly for the best service I’ve had in a long time I’ve been through a lot and she helped me graciously I thank your corporation for hiring her.
Holly was great! She was extremely knowledgeable. Great customer! Unfortunately no 10×5 unit available. I will keep checking...
Celeste was amazing, and helped me resolve my situation quickly, deserves the 5 stars
Have had storage in other facilities this one by far is the best. The staff as well had the pleasure of meeting Emily. She was amazing, professional and very helpful and informative. Emily sealed the deal with me. Will be back and refer.
Great expirence here. Emily was very helpful and made the process so easy and smooth. Highly recommended.
Just wanted to stop in and thank Emily again for helping me the other day. Super helpful an so nice! Thank you again girl you rock!
I am so happy I went to this Public Storage location, Emily was super helpful and made the process easy and smooth. I will definitely recommend this location to my family and friends.
First time looking for storage and staff member Emily helped me with all my questions no matter how small, great experience and definitely will be coming back with my husband to get the storage we need. Thank you so much Emily !