Sheryln was very helpful and pleasant,She provided Great customer service .
Love this place. Not least of all because of Kirsten S. Super competent, knows her stuff and very friendly to boot. She was the one that checked us in intially and just helped us with a little snafu where we were "vacated" through a clerical error (not her fault, took care of it immediately) Give that gal a BIG raise!
Great service, friendly staff!
I found myself needing to rent a storage unit and Public Storage was the closest to me. Sydney was very pleasant, respectful, and very helpful. She found me the perfect sized unit for my current needs and the pricing is great. I had a great experience. Thank you so much!
The property manager Sydney was pleasant & courteous. I enquired about prices/sizes she was extremely helpful. It was a great experience. Thank you for the excellent customer service!
I called about storing my boat for the winter. Sydney was very helpful in answering all my questions. I look forward to renting with you.
I absolutely love this place! I couldn’t get my door to open. I went to the office and this young lady working there said she’d take a look. She came out with me and was wrestling with it for a couple minutes and finally got it to open.
I didn’t see what it was but a rock or something was jammed between the door and the track. She was very nice and very helpful.
Sydney was very professional and helpful. I'm looking forward to renting a unit from here!
This is at the 102nd and Wiesman location in Omaha. Staff were willing to let me pre-pay to lock in the Labor Day sale rate for a year, since my storage needs are long-term. Easy to do business with and mobile app seems easy to use. They do need an updated map of the climate controlled facility, since I needed a staff person to help me find the unit, which was located between two units in such a way that the numbering was way out of sequence.
Staff was friendly and very helpful.
Appreciate it
Outstanding customer service, easy going, laid back, made things comfortable and easy, easy to work with and problem solved any issues, understanding, easy and comfortable to relate to, made things convenient for me, very helpful------so far best experience with a storage manager or personel yet Ive ever experienced working with dealing with storage units at various facilities and locations in the metro area... 10 out 5 stars hands down!
Sherlyn was very helpful and pleasant to deal with. Thank you for all your help!
Tom was a great help. Thank you!!
Kirsten & Diane are awesome
Kirsten and Claudine are the best! Very nice!
New, building's are to close together.if someone is loading or unloading in the building upfront NO room for other vehicles to get to their storage unit.the cite was built on a hill.realy step entry to my unit 337.it snowed the day I needed to use my unit I waited all day for snow removal didn't happen.
Workers are very nice and were able to help us with anything
We rented from Public Storage and are very pleased with the cleanliness and I appreciate the helpful staff. They made my rental quick and easy. Thanks
Sherlyn was by far the best. The struggle is real and with people like her the ease of life seems to fade away. Her customer service is exceptional and I am super thankful she was there to assist. Thank you Sherlyn for EVERYTHING.
It was a great place to get storage at the last minute. Sherlynn was also great to work with in meeting my needs. Thumbs up to her.
I managed to do something stupid here - I didn't think it was possible to put padlocks on the door without it actually being latched shut. Sherilynn, the manager, caught it that day, and helped me keep my bike secure until I could rectify it. Great facility, great staff! Thank you!!
Very good service and friendly staff
Very good and on the Ball and very much appreciated 👍 good people THANKS Cheryl Lynn appreciate the help when I didn't remember my codes and things Western appreciated for your help
Thank you Cherylynn.... you don't know how much you help me 🙏
Sherlyn was very helpful for me i had a problem with my unit & she made sure she helped me get down to the bottom of it!!! I highly recommend using public storage ☺️
Sherlyn weisman was so helpful and a wonderful person she got us into a unit we needed thanks Sherlyn for all you did for us.
Called today Sherlyn was very informative, and polite I appreciate your help.
We needed a second unit for a company Vehicle. We needed the same facility within two days. Sherlyn took care of every detail. Public storage is lucky to have her. Thank you, Sherlyn.
Rep was very helpful and very polite
Katie was great and helpful! Awesome experience
sherlyn took time out of her day in the pouring rain to help me with some heavy items, she went above and beyond, thank you
Sherlyn was very helpful and was very sincere when answering my questions
The manager Sherlyn was very polite and courteous and answered all my questions, couldn’t ask for a more pleasant person to work with !
Cheryl was amazing and such a sweetheart! Both times I've need help she was there. Definitely will be back to rent a unit from you guys again.
The unit is easy to access and clean! Right by the police station! Miri was so helpful!
Kirsten was amazing, thank you.
Kirsten & Miri Are Wonderful They Make The Process Of Storing Your Goods & Family So Very Much Easier And More Pleasant.
Jeannette is THE BEST!!!! She is AMAZING!!! Very friendly, helpful, and professional! She is smart and takes care of her renters! I appreciate the way she takes care of things! WONDERFUL employee!!!
The man working here is one of the most pleasant people I have had the pleasure of doing business with in years. Butbhe dontntake or give any BULL.....but what a Hoot Owl.(wise)..
Update after years of renting here, my monthly rate has nearly doubled. It comes straight out of my checking so I am never late. Unfortunately they do not let you choose a due date. Only on the first of the month so if you are military getting paid on the 5th and 20th, make sure you're covered on the first. If you don't have the funds, you are charged a late fee in addition to rate increases annually.
I am paying twice the amount a new renter pays for the exact same unit. Unbelievable they can and do increase the price. I need the space and my things are important and valuable to me. Now I feel like I'm a hostage to this facility because I am disabled and not able to relocate.
The Northwest Police Precinct. Gate can be opened with app which eliminates opening car window when it's really cold or hot.
If you lose your lock key, you cannot cut the lock off yourself. Hire a locksmith if you need to get right in. Otherwise they will cut it off at no charge but it may be several days before they get to it.??
If a unit opens up in the row I am in, I will rent it and move all my things. Unethical to raise price when you have been there for years.
Tom was very helpful and gave me a good deal on a new unit very friendly and here to answer any questions
The space was what I needed the property manager Tom was very helpful
Tom was phenomenal! He went out of his way to help me when my unit was damaged. It’s rare to have customer service like k received today. I would recommend this company to all my friends and family due to Tom
Tom provided exceptional customer service. I would recommend this company to anybody because of the services I received today
Super clean and easy to access bays, Tom was super helpful getting me set up with 5 units after moving 9ut of my shop.
Very helpful. Tom was very understanding in our situation. Got us a bigger unit so we can keep our stuff safe. Thank you.
Tom was wonderful to deal with he made rental easy and swift
Manager is always very friendly and helpful! He was prompt when responding to a change on the account and showing us where the new unit wS located!
Tom was a very nice and professional he walked me through all the steps with getting my unit. He is awesome and helpful unlike the other storage places I went to and those guys was rude and not so helpful. Thanks Tom for help!
Wonderful service. Very nice guy!
Very good customer service and friendly .
Great place , friendly staff! 3 years here never an issue!
The clouds parted the angels sang and I discovered the meaning of life thanks to Tom in the office
Awesome customer service!!
Tom has been very good help...
It was clean the desk person was so helpful
Exelente customer service!
Tom wanted to ensure that I received the best price for my unit. You'll be very happy to do business with Tom. Highly recommended to anyone.
Tom was awesome and was so helpful in setting up our account.
My guy Tom! He saved the day for me. I had a last minute need for a larger storage and he came through in a tremendous way! He was very friendly and helpful! So thankful I'm at Public Storage with Tom!
Very easy. Great personnel.
Tom was extremely friendly and helpful. He made finding the right storage unit and necessary supplies very easy. This has definitely been the easiest step of the moving process. Thank you Tom.
Tom was great and made this renting a very good and wonderful sense of humor. Will recommend for anyone looking for storage.
Would be 5 stars but due to rate increases every year I had to deduct 1 star. That's actually the reason I decided to vacate. Units are clean, bug free and climate controlled which makes it great!
Great customer service & very friendly
Tom was a great help in completing my rental this morning! Thank you for your patience, pleasant attitude, and great sense of humor+!
I have never had such a pleasant and enjoyable experience while renting a storage unit! The units are clean and easily accessible.
The rent specials offered here are amazing! If you haven't checked out the member savings offered for becoming a Public Storage tenant in app or on the website, you're not utilizing some really great savings offers in so many categories!
Thanks again for your professionalism and the personal employment referral! I will be following up on that myself this week.
Very friendly and professional . Made things easy for us.
Super clean and one of the cheapest monthly rent in Omaha
Tom was wonderful and a pleasure to work with. Thanks for the great customer service.
Update, moved out called Tom to verify he was aware and he was, he has the best customer service and is always pleasant. Thank you for keeping a nice clean well ran storage place.
Great staff in a great location - right behind a police precinct! They help me donate unwanted items, and call me thousands of miles away when my credit card needs updating. I’ve been a client since it opened in 2016. My entire life was stored here for the last six years. I also appreciate that it was built on high ground, thus the occasional regional flooding that occurs in Omaha never threatens your stuff. This place is a solid choice to store your junk.
Tom is awesome! He is so helpful! Very professional. He went above and beyond! The units are clean and free of bugs/rodents. I highly recommend this storage facility!
He was amazing. He was able to fix my problems in 5 minutes.
So far, the service has been phenomenal! I love when the staff is extra friendly!!!
Tom in the office is a great guy to work with. He is very accomidating and goes out of his way to help.
Tom was awesome today really helped out in getting all squared up.
Tom was incredibly helpful and friendly.
Great customer service and tom was amazing.
Great Service Tom was excellent !
Tom was great!! Great place to come
Brett and I had a great experience with Tom! The customer service at this location has been phenomenal. Super helpful, very courteous, facility is exceptionally clean, secure, with easy phone access when entering and leaving, and the lock checks come in handy. With people like Tom as the face of the company, I forecast a great future for Public Storage - I definitely recommend investing. After reviewing and using many local facilities this is the #1 choice by far. Thank you so much!
This public self storage was absolutely amazing with their customer service. Tom was quickly able to assist me with the storage units and I needed after a long distance move. The paperwork was completed in a time efficient and simple manner. With that being said I highly recommend this storage location if you are thinking about storage in the future.
The manager is very friendly & has great customer service
Fantastic experience. Indoor climate control unit was clean, secure buildings. Tom has been here everytime I've been here, quick to help. Will recommend highly.
Tom made the rental experience very clear and enjoyable!
Nice people and good help
I don't know about you but when you go in business with anybody and you have somebody like Tom in charge it's a relief. In the past 10 years I have used so many different storage companies and this is the first time using public storage and I will come back just because of Tom.
As for public storage I definitely enjoy the app and I am definitely enjoy the access to open the gate with the app
Tom was super friendly and helpful! Easy access for a U-Haul truck. Would recommend!
Clean facility, Tom was very friendly and helpful. Would recommend for sure.
Tom was a great host. Facility was clean. No complaints.
Tom was very helpful and polite.
Amazing service! Incredible customer care! I needed help moving an entire house and an apartment and needed a place to store everything and I got a unit big enough for everything and then some. Best storage unit place I’ve used in the last 20 years.
Awesome service! Tom in the office is amazing. Helpful and friendly.
Tom was amazing while we had a unit here
Tom is awesome to work with. Really appreciated his help and service. He was there after hours and was willing to stick around and assist me.
Tom is super awesome helpful and friendly literally on the hottest day ever he gave us water!! Super cool guy THANKS TOM
We came and Tom helped us with everything. Will definitely be staying here.
VERY WELL MAINTAINED.
CLEAN AND GOOD ACCESS TO EMPLOYEES.
This has been my best experience with storage units yet. Tom is great!
Tom is amazing and very welcoming. He took care of my kids while I was busy. I would recommend this place to anyone!!
Tom has been extremely helpful despite many technology issues with the general Public Storage site. Very simple and thorough check in process -- he answered all my questions directly. 10/10 would recommend for a brighter day
Moving in was easy and Tom was super helpful! Great experience
Service has been excellent. Whenever I have questions or concerns, Tom is always there to answer and help anyway he can. The units and facility are very clean. Glad to be a public storage customer.
Very clean storage facility. Tom was very helpful.
Tom, the manager at my unit, is an extremely nice guy. Makes us feel welcome and makes my son smile.
Tom, the manager at my unit, is an extremely nice guy. Always makes my son laugh.
Very clean and the help was awesome no cleaning fee was great
Tom was super helpful and gave very detailed information!
Well kept and secure! Almost too secure! Wish the 9pm closing was 10pm. Other than that no complaints
Tom was beyond helpful and very very friendly. Even offered us water. Good help like this is far and few between these days. Great job hiring this man
Fantastic facility! Always helpful and tools to help get the job done!! Highly recommend
Tom is great! Super friendly!
Tom was super friendly and very helpful from the moment we walked in the door! We had our 7 year old son with us and he was treated like a king while we were here. That’s the way to my heart right there is making my son a happy camper! Thanks a bunch Tom! 🙂
Tom was wonderful and did an amazing job with our storage unit thanks again
Excellent service, Tom is super helpful. He has answered all the questions I've had. He has been super quick to answer calls and returns calls quickly after office hours. The units are clean, and the climate control units are cool and dry. So far no leaks in the units I have rented, and have not noticed any in the building.
Would definitely recommend! As a bonus it's located near a police department facility. So you know it has police driving by, in addition to the cameras and other security features Public Storage has.
Tom is great! Very helpful and aims to make things as easy as possible! Thanks for the smooth transition!
Tom was so helpful and kind and nice. I had 2 of my kiddos with me and he made their day.
The clouds parted, the angels sang and I discovered the deeper meaning of life. Really though Tom was really great on getting me taken care of of new rental.
You can do everything you need from their website and app. Extremely easy access. Felt very secure. Gentleman in the office was extremely helpful and friendly. Would definitely use again.
Super easy, convenient, and Tom was above and beyond helpful
Tom was extremely helpful and had great suggestions for things needed in the unit! Made my move here extremely easy in the storage end!
Wonderful service and help. Highly recommend!!!
My first time used a storage unit and the guy was really friendly and his name is Tom so thank you so much for bynice with my
Tom was awesome! He helped me with exactly what I needed and provided great options - give this man a raise!
Tom is awesome would highly recommend this storage location to anyone.
Tom's is wonderful!! Has the absolute best customer service skills 🙂 definitely enjoyed him and the facility
Tom was a great host, company representative, friendly, informative. Tom needs a raise....
Property is clean, clean, clean.
Thanks Tom
Very polite and helpful person that helped me. Always send reminders of my bill which I love.
This is my first time having a storage, Mike & Tom were very friendly & helpful 😊. The property is well kept and calm, I would recommend this property to others looking !
Tom is great. Explains everything that you need to know. Makes it easy to rent.
Tom, manager of this site was excellent and extremely helpful. Highly recommend!!!
Site was exceptionally clean including bathrooms
Great storage location; I highly recommend. Tom made the experience very easy, painless and quick! Very clean and spacious location. A++
Such a great experience! I walked in to ask about prices and sizes and Tom was beyond helpful, we found a storage in 10 minutes and reserved right away. The facility was very clean which is a huge plus. Glad to be a public storage customer.
Tom, property manager, has always been very helpful with my concerns and questions. I am, so far, satisfied with the service I've received from the local people, however, very disappointed with owners. The raise in rental has gotten ridiculous! I have also spoken with other employees who are customers as well, that have complained of the same issues,?same
Really like the temperature control area!
Tom was a perfect gentleman and a professional. My problem with public storage is that I have seen a rate increase 3 times in 1 and 1/2 years. That's ludicrous. I will be looking for other options!
Tom was absolutely great. He was a great host and enjoyed my time talking to him while cleaning out a unit.
Great facility! Storage areas are clean and accessible. Stored a vehicle there for 18 months and never had a problem. Highly recommend.
Very helpful when I was moving I needed a place to put my stuff and they helped me out
Tom is the manager of this location and was so friendly and helpful! He got us the best price and had amazing customer service. Will recommend this location to anyone!
Tom is the best!!! Always friendly and welcoming, he goes above and beyond to help with anything and everything you need.
I wouldn't use Public Storage if he wasn't here he is so funny and such a good soul.
Tom was very very helpful and funny! Made us feel very comfortable with our unit!
Thanks Tom!!!!
This is a great place to store your things. Great friendly staff and secure location!! Can't beat that!!!
Finding a place to store your stuff can be a stressful process. Tom and his staff made this the easiest experience I have ever had. They care about customers and are a step above when delivering flawless service.
Rented for a few months! Great management, very friendly and quick with answers to questions! Definitely would come back again if need of storage!
Tom was extremely helpful in getting everything done on my sisters unit in Chicago. I brought the paper work in and death certificate in and he got everything taken care of. He was so patient and helpful.
I always use public storage when I’m moving! They have such great prices and with my goldfish brain, the lock checks come in handy😅 Also, Tom is on it! He’s so helpful gets us in and out as quick as possible! Definitely recommend!
Tom did a great job getting me started with signing up for a unit. He answered all my questions thoroughly and made the entire process a breeze.