Krystal she’s very helpful. And the storage very clean
I had the pleasure of being assist by crystal at my location. She was a wonderful help! Answered any and all questions that I had and even assist me in making the right choice for my unit. Great job!
Crystal is amazing! Always has good energy & very helpful and informative. Storage security is great as well
Krystal at Public Storage in Huntersville has been very helpful to me on multiple occasions. She has gone above and beyond with her customer service to meet my needs. Thank you Krystal for all your help! She’s the best!!!!
Crystal made my day!
Excellent service, new facilities, everything on point
Krystal and Vicky are always very friendly, helpful and thorough. I feel very much so at ease anytime I have questions here at the Huntersville location on Bryton Corp Center Rd
I walked in nervous but Krystal and Vickie they answered every question walked me showing me one I was looking at and walked me to the one I rented and the conversation was great wasn’t so serious I laughed and smiled . It just made my day just meeting them made me want to rent without even seeing the space. I would do business here every time 100x over
Vickie &Krystal was just amazing like don’t talk to anybody but them they got me in and out and showed me around twice and made my day happy foreal and real great conversationalist . I just felt great walking in and coming out I didn’t want to leave
Oh My Goodness!!! Krystal was such a blessing and patient with my shenanigans. I went to the 3rd floor and the lights weren't coming on fast enough for me( Insert horror movie scream and retreat). I lost my mind and politely went back to the front office. Krystal helped me tremendously with a different unit. Keep Krystal!! She has patience beyond measure.
Provided exceptional customer service
Krystal helped me and my girlfriend while we was there hooked us up and got our storage right then in there very friendly and knowledgeable definitely would recommend.
Krystal is very professional and very friendly she made my experience great!
Very pleasant! Very helpful! Highly recommend!
Krystal was awesome, she made the process super easy! Thanks again!
The ladies in the office were awesome from the very start. The grounds and facility are neat and tidy at all times and I can honestly say I feel safe no matter if it early am or late evening coming g and going in and out the premises and parking lot. Super clean inside and out. I definitely recommend that you go to this public stores site if ur also needing a little more storage space for a biy... 5 stars all the way! Thanks ladies for all your help and support. This is definitely the kind of top notch customer service you give everyday all day! Good job!!!!!
I would highly recommend Vicky at the Huntersville store. She has given me the crown customer service.
Vickie is AWESOME!!! She is friendly and her customer service is impeccable. Public is lucky to have her..
fantastic facility fantastic people
Love this location. Krystal is the best! Always in good spirits and willing to help.
When I visited the Public Storage Huntersville location, I was impressed by the pristine condition of the outdoor and indoor areas as well as the instantaneous and friendly initial greeting I received from the employees. Vickie gave me outstanding service. She thoroughly answered all my questions and ensured I was completely satisfied with my unit choice and even helped me save money. Her appearance was neat and clean, which I value. She was attentive and served me with a smile. I don't usually give top scores to a business or person because there is always room for improvement; but, Vickie really served me with a genuineness that I haven't experienced in a long time. She exceeded all of my expectations while maintaining a positive attitude. She is sincerely a credit to your company and I wish I could encounter more people like her in other businesses that deal with the public. Because of Vickie, I feel good about choosing to store my items at your location. Kudos to Vickie! She provides exemplary Customer Service!
Thanks so much public storage! You guys were there in my time of most need. Good deals available and nice sized, clean storage units. This was the only place with a large enough storage unit coming from a 5 bedroom home. Krystal had great customer service and walked me through all of my questions and answered them. Krystal thanks again you are the bomb!
Easy access and clean units with great customer service reps
Ms. Krystal was absolutely amazing! Very helpful! She went above to help me with getting my unit. Ms. Vicki was in the office and was just a sweet and polite. Thank you for smooth transition.
Krystal at the Huntersville location off Bryton Corporate Center Dr. is incredibly helpful. She very professionally helped me with my rate after having been at the location for years. She offered great options and was a delight to work with, when it could have been challenging. Thank you, Krystal! I hope that management recognizes your work.
Can’t thank Krystal enough for all of her help with resetting my password!!
Crystal and the staff were great! Very clean and easy to use!
Vickie was very helpful and a delightful person to be around.
Cwould like to thank Vicky for helping me move in to a larger unit. She made the transfer smooth and effortless(well the administration portion lol) thanks for the help.
Krystal was amazing!!! Great customer service, easy process and the facility was clean.
We rented a unit online. The process was so easy and the staff was extremely helpful when we came to move things in. Overall a very nice facility and affordable rates.
If you need a place to safely and secure your personal or professional items, look no further than Public Storage! I have faithfully been using and recommending their facilities for years.
The location on 10219 Bryton Corporate Drive may be the safest and easiest facility I've ever had the pleasure of using!
Not only can you do everything through the app and code provided including securing your unit and paying your monthly fee, you can also unlock the gates during business hours to make it easier to move your items!
Honestly, for the prices of each storage unit like the specials they always have for $1 for the first month's rent (depending on the unit), 10/10 recommend!
So yesterday my wife and I stopped by Public Storage in Huntersville, NC (10219 Bryton Corporate Center Dr.) and I cannot say enough great things about our experience thanks to Krystal! From the moment we walked in, she was warm, welcoming, professional and super insightful. She took the time to explain EVERYTHING - even things we had never considered before. We truly felt like we were in good hands.
It’s rare to find someone who genuinely cares about their customers, their experience and understands that its more than just assigning a unit and signing a lease. Krystal gets it! If you're looking for a storage facility that's actually helpful and where you'll be treated with respect, honesty, and and great customer service, this is the place—and Krystal is the person to see! We highly recommend!
I forgot his name but the man that works there was very kind. He has a beard. I really appreciate a kind exchange especially when going through so much and moving on top of it. I really appreciate you.
I recently moved in and the service provided by Crystal was excellent!!!. I was bewildered to hear after I completed the process that your business eliminated its DEI program. I wonder if this is true? Please advise. In any event, DEI is not a burden but a gift to our community. Finally, I opted to go into the office to provide my driver license & other personal information face to face with Crystal. I'm still uncomfortable providing this personal information online. For this reason, it is great that you have staff on site rather than a 100% virtual office.
Exceptional Service !
I recently had the pleasure of working with Krystal at Public Storage, and I cannot express enough how grateful I am for her exemplary service. From the moment I walked in, her warm demeanor and genuine willingness to assist made a lasting impression.
Krystal demonstrated an impressive knowledge of the facility and its offerings, answering all my questions with clarity and patience. She took the time to understand my storage needs and recommended the perfect unit, ensuring I felt confident in my decision.
What truly stood out was her attention to detail and commitment to customer satisfaction. She went above and beyond, helping me navigate the paperwork and providing thoughtful insights on how to maximize my storage space.
In a world where exceptional customer service can often feel like a rarity, Krystal shines brightly. I am immensely thankful for her assistance and highly recommend her to anyone in need of storage solutions. Thank you, Krystal, for making my experience not just satisfactory but truly outstanding!
Great Price for clean, dry and secure storage; they have freight elevators for storage areas not on the 1st floor and rolling carts to aid in moving items in and out. Security system works well every time. Very happy after 2 months
I had an excellent experience with Adam at Public Storage! He was incredibly professional, knowledgeable, and went above and beyond to make the process seamless. Adam took the time to answer all of my questions, walked me through the available unit options, and ensured I found the perfect space for my needs. His friendly and helpful attitude made the whole experience stress-free. If you’re looking for outstanding customer service, Adam is the person to see. Highly recommend!
I had an amazing experience with Krystal, she made sure I was taken care of. I highly recommend you work with her. She’s Awesome!
Krystal was great with helping me with questions. 💗💗
Very impressed! Excellent service! Adam was very helpful & made my experience very pleasant!
Everyone was super nice and helpful and getting my unit was super easy and affordable; Excellent Service!
Very easy process. I had to upgrade my storage unit and the customer service was excellent. Highly recommend!
Adam is great with customer service and great to deal with! Highly recommend public storage!!
Adam was of great assistance to me with getting my storage set up & great customer service as well 10/10
Adam has excellent service. Choose Adam for your customer service representative.
This location was very clean, the manager was very friendly and I felt safe leaving my belongings at this facility definitely will be using this facility in the future.
Charann was wonderful she has great customer service very well mannered and respectful she made sure I got everything that I needed especially when she noticed I booked the wrong size she took care of everything for me you definitely have a wonderful employee manager material if you ask me she is awesome.
I came into this facility a few days ago and Charann was the person I spoke with and advise me of everything I needed & Information about the facility! She’s awesome and was absolutely amazing! She turned my stressful situation to a smooth situation.
ROBBIN WAS Great excellent service and she has given us all the help support and she is highly knowledgeable as far as her work is concerned. I highly recommend public storage and specially Huntersville public storage. It is clean well maintained and excellent customer service by Miss Robbin do visit the storage if you’re looking for items to keep in storage and definitely meet Miss Robin for a great service.
I was very fortunate to be assisted by Charann & Robbin. Excellent customer service 10/10!
Great customer service from Charann ! So helpful
Robbin was excellent to work with. Very knowledgeable and efficient.
The ladies in the office were helpful, they answered all of the questions I had and provided me with all the information I needed. Highly recommend!!!
Kala was very helpful over the phone. Thank you so very much!
Kala was very helpful over the phone explaining how to take off the black lock.
I was having issues and the young lady Charann was patient enough to help me ! Great service !
Thank you Kala for helping me with our storage units
Charann helped me out great service
Great customer service. Very helpful and friendly. Thank you for everything that you done to make rental easy.
Kala was very helpful with all my questions. She made me feel that all my things will be safe and secure while I’m having to store them. Thank you so much for all her patience and understanding. It take a special person to be empathetic to each customer’s needs.
Kala was such a great help !! Made everything such an easy process
These last few months have been extremely challenging in my personal life. New born baby, Mother in hospital with CHF, and caring for a grandfather with Alzheimer’s. I needed someone that would help me with an extension or something. I went as far as contacting corporate. Each and everyone I spoke with was cold after I explained my situation. But then there was Ms. Daisy whom called me on the day that my things were up for auction; I had already been crying for three days prior to her calling me. Thank God for Ms. Daisy because she heard me and she heard my cries and went above and beyond for me and contacted the buyers for me to at least be able to retrieve some of my baby things and possible important documents that may be in there as well. Thank you Ms Daisy for alllll your help. You are heaven sent.
Deysi has great customer service she helped me out tremendously thanks again
Wonderful Coustmer Service everytime..everything...
Jen the office here is the best since sliced bread. She’s awesome and very nice.
Ms. Jenn’s service was amazing during my hectic and unprecedented moving process!
Jennifer is awesome and always there to help!!! PS is lucky to have an employee that helps customers with class.
I think Jen is the right person for this location! She addresses any issues promptly. She’s awesome!!
Such a great place! Jennifer was a great help and so professional!
Jennifer was very informative and pleasant to work with
Kim and Sheila was an awesome dynamic duo who made my experience in renting a storage unit in short notice AMAZING! They answered all of questions over the phone, excellent customer service, and when I went in person to sign the rental paperwork I was in & out with my new rental space in 15mins. Thanks ladies for making my experience wonderful!
It's always a pleasure dealing with the staff from this business. Brie is the BEST❣
Brie was a joy to work with. She moved through the process seamlessly and answered all my questions with a smile! Thank you Brie for the great service!
I been to this location looking for a unit and i was assisted by one of your wonderful staff name Kebah she was so kind and filled with A lot of information i'm very satisfied with my experience at this location.
Customer service is great always have a good conversation when I call