Really nice experience, had a great time taking with Jared at the desk. He was super helpful and answered all my questions! Will definitely recommend to my friends and coworkers whenever they need a storage place!
I went in with some questions about a storage unit and Jered was so helpful! He answered all of my questions and was so nice. I definitely recommend this to anyone.
Jared was always PROFESSIONAL and POLITE each time we have spoken with him ! He maintains a clean & safe environment for the tenants . The rates are reasonable. We will be choosing this location for any future storage needs. Thank You, Jared for looking after our unit & our account .
I was overwhelmed that I had to drive to hickory to pay on my account but once I got there Jared was so wonderful at helping me his attitude and his willingness to help me was outstanding. He definitely gets five stars from me and should get a promotion!!!! He is definitely an asset to public storage
Jered was very helpful, walked is through and answered any questions we had. Fast and simple experience.
Jered the manager gave the best customer service. Made everything so pleasant and easy!
Came in for a storage unit, wasn't sure what exactly I needed. Jared was able to help me and point me in the right direction, asked lots of questions and was able to answer some of my own. Wonderful customer service!
Ms. Sherri is such a great professional. She knows her stuff and knows how to help the customers.
Somebody smart hired her. Sherri could give lessons in customer service.
Thank you for hiring her.
Wide Roads between storage units
Couldn't find what I was looking for at one location. Vicky recommended another location. Contacted Jered, and he got me straight. Both employees were polite, courteous, and extremely helpful.
Jared was very informative about the rental unit and polite.He even showed me how to place my lock on properly. I was impressed with the cleanliness of the unit and property. I highly recommend Public Storage on Tate Blvd in Hickory NC.
I checked my answering machine when I got home from work yesterday to find,I had a message from a Vicki Inscoe that there were ashes there that had been brought back to the office after a storage building had been auctioned off due to lack of payment. I then learned from her that she had been trying to reach someone from the papers and documents that had been brought back along with some ashes. I was so emotional when she told me whose ashes they were.They were my sisters .I had no clue as to why my nephew would had gotten a storage building and left her ashes and important papers . Vicki said she would stay open until I could drive there and pick up the ashes.I cried all the way ,Vicki cried too.She was like my angel that day She is truly such a wonderful person to take enough time to investigate and get these personal belongings back to where they belong. Also to whomever the other stuff went,God bless you for bringing that important stuff back and for bringing my sisters ashes to the office. What a blessing to know there is still some people out there in this world today with morals and values. Vicki Insloe I'm so glad you work at that storage building ,without you I would have never known where my sisters ashes were. I love you for this and thank you so much to the good hearted people that bought that storage building. I pray your lives will be filled with many,many blessings as you guys have blessed me.
This facility has some of the best workers. Great customer service, Jared and Sherry are always so helpful!! Place is spotless too!!!
Clean facility and well kept.
So far, so good. Clean unit and property and nice and secured!!
I seriously can praise Jered enough. He is so patient, friendly, and really knows what he is talking about. Great staff and a great company
Jared was super helpful. Im downsizing my house and need a place to keep my stuff in the process. He answered all my quistions and was very patient
A+ for price and customer service.
Jared was very helpful and explained the details to me.
Very helpful and clean facility but no refunds if needed
Excellent staff. Helpful. Great service. Property updated and secured.
Really nice storage and nicely secured
Great place 👌 Petra is always very polite and is always very helpful. Thank you for a great experience here. We will continue doing business with public storage.
Clean and convenient facility. Asher sets the example for customer service. Courteous and accommodating. Would definitely recommend this place for storage!
Amazing service. Jered was wonderful support.
Easy Process to get a storage space. everything done online. Thank you
Courteous staff. Great facilty!
Excellent customer service!!! Jared was helpful and patient and the unit was spacious and clean. I completely recommend Public Storage on Tate Blvd.
I have used this facility for several years! Their units kept my personal belongings safe and in great condition! I just cleaned out my unit, and as always, the customer service was excellent! They have multiple options available to enter the facility through their app. I highly recommend using this place for your storage needs.
Sadly, I lost my sister, Lori, a year ago from a cardiac arrest and I worked with the wonderful people at Public Storage (hello Jared!!) to get things settled, etc. I'm not in North Carolina, but in New Orleans trying to get back to NC. Public Storage worked with me to clear things up, I didn't know we had been there for 22-years!! Due to personal/financial issues, I had to cut-loose the contents of the small unit. I can't praise Jared and Public Storage enough for their compassion and professionalism during this very difficult time for me. I recommend their facility to anyone who wishes to store belongings, etc, etc. When I get BACK to NC, I will definitely use their facility again. Thank you Jared and PS!!!!!!!!!!
Jared has been extremely kind and patient even when I've called twice in one day and asked 50 questions! He is always so friendly and very helpful! I wish everybody in customer service could be this nice!
If customer service had a mascot it would be Jered.
Jered is a wonderful employee and super helpful! Called for availability and pricing and got so much more!
Jered Winebarger, the new manager at public storage on Tate Blvd., Hickory, NC was extremely professional and helpful. he went out of his way several times to please me, particularly in finding the right unit. He shows great care with his work and pleasing customers. He is definitely a keeper. I rented a space from public storage for almost 12 years in Greensboro North Carolina he is by far the best manager I have had to deal with. Thank you for your time Rebecca Locke.
I rented a storage unit here and really appreciate good personal touches from any business but exceptional services is once in a lifetime so thank you Jerad and Gary I greatly appreciate your help with this service
Nice place and gate lock my app easy remote open
I called and spoke to Sherry at the facility on Tate Blvd. Sherry answered my questions and was awesome. Public Storage has a very professional emploer.
i was pleasantly surprised when the site manager called me to ask me about my review. He was earnestly trying to improve the conditions since his taking over property. This is great.
My parents had to get a storage unit on short notice then they sold their house and the staff at this location could not have been more helpful. I went and cleaned out the storage unit and again the woman at the front desk was so friendly and helpful! If you need storage in the Hickory area definitely come here.
The best place to rent a space. Great prices. Great people. If you want to store short term or long term it Great and safe.
As far as these kinda places go this one in particular is a good place to store. It's conveniently located right off of Tate boulevard in Hickory, NC, 👍
Very convenient location. Very nice and helpful staff. Easily reserved my unit online and payments were drafted so it was all quite worry free . My items stayed dry even with all this rainy weather. Highly recommend.
Good help and clean establishment
I couldn't be happier with the service and assistance that I've received from Pubic Storage on L-R Boulevard. Asher is the epitome of customer service; a rare find these days. And after a week of playing phone tag with him it was a pleasure to finally meet him in person.
Ashley is great!! Very helpful
I rented my space on Sunday, June June 19, 2023, I paid $100 for a smaller size. When i saw the locker I upgraded to a bigger size. Went to the office it was no problem. Ashley upgraded me told me I would owe next months rent on July 1st. Great. I received a text from Publix storage today, June 22, 2022, that my account is delinquent. I called the number and the phone system is set up so I can't talk to a human. I called 2 different numbers. This is not right!!!
They finally fixed the problem. When you get a call from them save the number so you can get a human being. The staff are friendly. But the online account is subpar. The staff is a 4 the account app is a 1.
Ashley I apologize for taking so long to change your rating. It took me this long to find out how to change.
Ms.Ashley was so helpful and nice in showing our unit and completed our order and explaining everything to us.Thank you
Easy access, no contact with me, rented online, make payments online, unit was ready as promised, clean and ready. Lock was available in the unit when I arrived to inspect the unit along with my paperwork.
Ashley was awesome! Our original reservation didn't fit our needs so she showed us multiple units until we found one that worked. Gave us a great deal too! Thanks again Ashley!
Last min purchase thank you Ashley!!
Definitely some of the best customer service I have ever experienced! Both of the lady's (both named Ashley) working at this location are always super friendly and helpful anytime I have a problem or question. And the facilities are well maintained, I would highly recommend!!!
Ashley was awesome and she helped with everything for my storage unit!
It's a great place to put your stuff and they are good people there that will help you when you need it
Ashley was very professional and was very accommodating to my needs. Will continue to use Public Storage for any of my future needs.
Ashley is friendly and down to earth. Grounds looked great.
Both of the Ashley's were great & helped so much!! Great looking grounds.
Ashley was very helpful could not ask for a better person very polite and friendly .
I went in to clean out a locker unit with my aunt last week, there’s a lady ASHLEY SOOTS that works in the office. Ashley was the sweetest &most Genuine lady. She is So Respectful and helped me carry some boxes 📦 one had fallen I had my hands full I’m Thankful she’s here incase my aunt Dorothy comes back & im not with her , I know that sweet tiny lil Ashley Soots will take care of her…