Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 4971 Stough Rd, Concord, NC
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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Unit Size5'x5'Online price$ 12/mo
Unit Size5'x5'Online only price$ 12/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 12 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 13/mo
Unit Size5'x5'Online only price$ 13/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 13 /moBest Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size5'x5'Online price$ 15/mo
Unit Size5'x5'Online only price$ 15/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 15 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 16/mo
Unit Size5'x5'Online only price$ 16/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 16 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 17/mo
Unit Size5'x5'Online only price$ 17/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 17 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 29/mo
Unit Size5'x10'Online only price$ 29/moSmall 5'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 29 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size5'x10'Online price$ 29/mo
Unit Size5'x10'Online only price$ 29/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 29 /moBest Price Label+ one-time $29 admin fee
-
Unit Size5'x10'Online price$ 29/mo
Unit Size5'x10'Online only price$ 29/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 29 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 31/mo
Unit Size10'x5'Online only price$ 31/mo
Small 10'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 31 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 33/mo
Unit Size5'x10'Online only price$ 33/moSmall 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 33 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size5'x10'Online price$ 33/mo
Unit Size5'x10'Online only price$ 33/mo
Small 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 33 /moBest Price Label+ one-time $29 admin fee
-
Unit Size5'x15'Online price$ 50/mo
Unit Size5'x15'Online only price$ 50/mo
Medium 5'x15'- Ground Floor
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 50 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 59/mo
Unit Size10'x10'Online only price$ 59/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 59 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 102/mo
Unit Size10'x15'Online only price$ 102/mo
Large 10'x15'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 102 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 113/mo
Unit Size10'x15'Online only price$ 113/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 113 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 119/mo
Unit Size10'x20'Online only price$ 119/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 119 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 139/mo
Unit Size10'x20'Online only price$ 139/mo
Large 10'x20'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 139 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 252/mo
Unit Size10'x30'Online only price$ 252/moLarge 10'x30'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 252 /moBest Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Concord Storage Units Near Highway 49
Cheap self storage is easy to find at this Public Storage in Concord, located at the intersection of Stough Road and Highway 49.
Easy access from Concord Parkway, Route 601, Interstate 85 or Interstate 485 makes this a convenient storage stop for customers throughout northwest Cabarrus County.
Roughly 20 miles outside of downtown Charlotte and just about six miles from the iconic Charlotte Motor Speedway, this property offers indoor storage units, outdoor storage units and climate controlled storage units, providing customers with plenty of different options.
Need more? There are also storage spaces for cars, trucks and SUVs, as well as boat and RV storage.
Grab a 5x10 storage unit to hold everything needed for trips out to Frank Liske Park, from fishing and boating gear to blankets, backpacks and chairs for friendly get-togethers.
Families living around Rocky River Elementary School can use a 10x10 storage unit to help clean out a messy garage, while a 10x25 storage unit allows local customers to store everything from large furniture items to appliances, entire wardrobes, bedroom sets and more.
More than just a popular tourist spot, Concord is a great place to work, live and raise a family. If space ever gets tight for the folks who call Concord home, let this Public Storage provide an affordable storage solution anytime of the year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
Jenn and crystal were very helpful and knowledgeable.
Crystal was amazing! She was able to help with any questions I had and provided amazing service!
Crystal was great
Crystal was very helpful
Had a great experience very helpful and would recommend it to everyone
Crystal is absolutely amazing she helped me set up the app for easier access and offered a extra 24hr service..
Olivia was super helpful with showing me a storage unit and getting it at a great price. She was friendly and quick to cover any questions I had.
Crystal is sooo great!! More than helpful!! I give her 100 kudos!!
Crystal and Jenn are A Class
Crystal was awesome
Very nice neat and professional. Crystal is very knowledgeable and gave me some pointers thanks
Great service by Chrystal. She is so caring and attentive. The process was so easy
Crystal is wonderful!! She helped my mother find the perfect storage space for her and her new move! And she got an indoor climate control unit! It was so wonderful meeting Crystal!♥️♥️♥️
Crystal was very clear
Great experience with Crystal Nice and friendly!!
Crystal at the Stough Road location is amazing! Thank you for making this a pleasant experience.
Crystal was amazing! I thought I lost my key and she provided me with options and was kind and direct and overall was a pleasure to speak with. Thank you for the help. I have been a customer for years. I have had 3 units during different time periods. Overall 10/10 I highly recommend.
I love crystal she is the best if she's not here I do not want to talk to nobody but her and its the truth she knows her customer service is very well and she breaks down everything all the details and information that a customer needs to know better than anyone I give her five stars ⭐⭐⭐⭐⭐😊
muy bueno
Sallie is the bomb.com. She made the experience smooth
Great experience with Madison,Olivia,Crystal
I’m want to Thank You to Olivia and Crystal for all the help, kindness, and time they have given me. They show they are there for you, not just a job. Sweetest attitude. Again, Thank You Ladies.
I worked on my rental with Sallie for the Stough Road, Concord, NC location. She is fantastic and made the process super easy. If I could give her 10 stars I would.
I had an online reservation to rent a 5x10 unit today and I had the pleasure of working with Olivia. She was very professional, helpful and down to earth. I really appreciate the patience she shown me as I had my 3 grandsons today who were very busy(3y/o twins and a 8 y/o)The facility was very clean and in a convenient location. The prices were also very affordable. I definitely will recommend if you’re looking for a storage facility.
Margie was very helpful this morning!
Thanks Sallie you were AMAZING!!!!!!
Great experience! Olivia did an awesome job answering all of my questions and showing us around the facility. Someone needs to give this lady a raise she works hard for her customers!
Olivia was great! Total 5 star service!
Sallie was amazing!! Experienced a little trouble and she was extremely amazing helping to resolve the issue!!🎉🎉
It was easy enough to access all gate pads and the inner unit. The temperature outside is incredibly hot right now. The climate controlled unit indoors still seemed quite stifling. Outside of that everything was as expected.
Crystal and Elisa were a huge help throughout the whole process helping me find exactly what I needed with positive and outgoing personalities!
Crystal was very helpful and super friendly. Great place to forget all your atuff
Thank you Crystal for your assistance, ypu were really was helpful and patience.
Great customer service!
Sallie and Wanda helped me out getting my unit. Excellent customer service
Sallie was very courteous and professional. I would highly recommend this facility to friends and family.
Sallie was very patient and very helpful 😊
Crystal was very helpful and knowledgeable. She helped us with all our questions
Crystal was amazing and helpful
Sally was so wonderful and helped me very easily. I was very indecisive about the size until and deal I wanted to get. I changed reservations twice to get a better deal and sally was very patient. I would recommend this storage facility because of the customer service.
I dropped by today as walked in to look at one of their units. I wasn’t sure of which one I should get but Sallie helped me decide by giving me suggestions. Some of my items are somewhat critical so she suggested the right storage that would fit perfectly with my needs. She has been friendly and helpful to other customers as well.
Crystal was amazing and made my transition from one storage to another one so easy.
Thanks
Amanda W was great helping me get my unit today. Really helped get a good unit and walked me thru everything.
The Space Was Very Affordable And Big . I Purchased The 5x5 .
After calling customer service multiple times and never getting any help Sallie at this location was able to assist me. I came from Florida to visit family and was told to go to this location for help and she was amazing.
Went looking for Storage today at Public Storage met two wonderful young ladies SALLY help me with my storage needs. The both of them was polite and courteous Public Storage on Stough Road. Concord nc
Ms Gwendolyn price
Great service, will call out staff named Crystal.
Got great rates. No complaints so far.
This place is corporation owned and lot better than Franchise owned.
Amanda W was great. Very helpful and enjoyable to worn with.
Crystal and Tammy helped us out great service!
Crystal And Tammy were amazing with helping!
Crystal was very helpful in many ways. We are new to the state of NC and she gave us a lot of great information. Thanks to Crystal and her two trainees.
It was effortless! Crystal’s knowledgeability and customer service is definitely TOP TIER‼️
KINSEY AND HEATHER ARE AMAZING!! GREAT CUSTOMER SERVICE!!
Crystal the manager is so polite, professional, and helpful! Moving in was a breeze and so stress-free 😌 👌
We rented a unit at this location and realized it was too small, crystal was amazing at helping us get into the right unit for us! We will definitely be back. The best customer service!
We had got a storage unit but was too small for us. We talked to crystal at public storage and and got another unit to fit our needs thank you so much crystal
CRYSTAL . I LOVE U GIRL. TEMONEY FAMILY.
Crystal was great! She set up my account with professional Customer Service and was able to field all my questions and concerns from dealing with other establishments with her knowledge and experience.
Crystal is a tremendous asset to the Public Storage Team !! She helped me with the showing of the different units that I was interested in viewing and I appreciate her help and support of what I needed. Thank You Crystal !!!
Crystal and Heather were very curious and helpful and full of joy such a great office to come into now
I stopped in today to get some prices on different size units. Heather was extremely helpful on answering my questions and concerns. I'm in the process of making a move from NJ sometime soon and this storage facility is convenient and close to where I will move too. Again I want to thank Heather for taking the time needed to show me the size units and being so professional.
Excellent service provided by Crystal
Crystal and Matt was very helpful they are great people help me with my needs
Excelente Service!
Very great job Matt and Crystal
Heather was great! She got me set up with no issues!
Amanda and Heather were amazing! Really made my move simple and quick! Nice and clean facility.
Crystal did an amazing job helped me get in and out no problem! Wonderful service!
Crystal was a Great help with everything we needed . I will recommend my family and friends to use this location.
Great storage unit! Always clean, staff is always helpful. Definitely recommend!! Tell Crystal I sent you. (She’s the best!)
Started renting a unit today, crystal was the representative. Streamline services and a nice clean facility. Paid for services for 7 months up front. Will review at a later date to verify that services have continued to be 5 stars
Heather was great!
Crystal was amazing, she answered all my questions and knowledgeable of her facility.
we received excellent service
I needed a storage unit to store my late grandmother's belongings in until I was able to find a space for everything and my experience with the team at this location was phenomenal. I will definitely come back to this location should I need another storage unit in the future.
Had a great experience with Heather
Crystal was a wonderful
Crystal was a great help. We are storing at the Ridge location and had to add a space. She was wonderful.
Came in to check on my access and Amanda solved my problem in less than a minute. Fantastic!!!!
Annaleah and Amanda were the best!
Came into get gate code and Amanda and Anna Leah are so easy to work with
Waited a bit for the employee to get here and was a little frustrated but Amanda and annaleah came and made made everything better, so professional, they were even gracious enough to give me extra time!! I love them!
Crystal was so helpful and the facility was nice and clean.
This was so painless. Thanks Crystal for the help!!
Crystal was very helpful and professional.
Crystal very politely and professionaly answered all our questions and was very helpful . Great service !
Crystal Shaver is extremely kind and helpful whenever i had needed her help, she also allowed me to feel like i could be myself without any judgement
Crystal Shaver was super helpful! So polite and knowledgeable. The prices are reasonable as well.
I had a very good experience with this location. Crystal Shaver was very helpful and was able to answer all of my questions.
I have now have 2 spaces at this location and as always Crystal and the other lovely ladies were just as helpful and courteous as always.
Crystal was so amazing in helping me and answering all my questions!
Crystal Shaver was very helpful in helping me by answering all my questions. Very polite and considerate.
I came to this property with my dad to purchase a space. Crystal was so nice and helpful.
I had an absolute wonderful experience with the property manager Crystal. She answered all my questions and showed me multiple space until I was happy with the space I chose. The property was incredibly clean also which I appreciate.
Crystal was a life saver and helped us work through our needs!!!! Highly recommend
Crystal and Hanna were great they helped me transfer to a new space and were very helpful at explaining everything
Had issues after Helene
But I was taken care of and pleased with everything.
Great customer service from crystal and destiny
I had a phenomenal experience with Crystal and Destiny! What a great team, love the storage unit I selected and the space is just right! Thank you!!
Crystal was amazing in assisting with the process of evacuating the unit as the power was out due to the storm and gave me all solutions to all the issues I’ve ever occurred! Great Manager! Domonique*
They are a great place. They have always worked with me and been helping with any questions or problems that have come up.
Crystal was very helpful in the process reserving storage space.
Great service with crystal
Great people
Really easy and quick access
Crystal was friendly and courteous and She was very knowledgeable and All right, all right bye help me with all my storage needs
Crystal was fantastic to work with! She helped me with all the questions I had and was very informational and accommodating. Great experience!
I had the most amazing experience. Crystal was the best. She really helped me get a rental unit. Please check them out and ask for Crystal she will make everything clear. Five Stars plus
Customer Service was great with Crystal at Public Storage on Stough Road. I do have a slight problem. Always needing to use the application to get on the elevator at the facility. I have movers and other people moving things into a second floor Climate Facility. Can I give them access to my code for getting into the facility?
CRYSTAL WAS VERY INTERESTED IN HEARING MY THOUGHTS AND QUESTIONS AND HELP ME UNDERSTAND WHAT THE RULES AND REQUIREMENTS WERE IM VERY GRATEFUL AND INTERESTED IN HAVING A UNIT HERE 😁
Crystal was great help was very help ful with answering all of our questions and explaining how the unit work and what to expect she was a delight.
We had a great experience here ! Storm helped us find the best unit we needed and had great customer service experience as well. Thank you so much !!!
Storm and Crystal was very sweet and helpful. Will recommend this facility.
crystal was awesome
Absolutely loved the lady at the front desk. She works hard to meet the needs of her customers. Christie I believe, was her name. Thank you so very much for being kind and welcoming. Best storage experience I have ever had.
The staff at this facility is kind and knowledgeable. The security is amazing and best of all, I can open the gate with my phone!! I’m short, so most of the time when I need to enter a code like needs to be done at a storage facility, I have to put my car in park and open the door to be able to reach the code box but no more of that for me!! Thank you, Public Storage!!
Amanda was so pleasant with helping me find my unit and fixing my gate code.
Amanda was great
I received excellent customer service from Crystal!
Hanna was very helpful and got me into my unit very quick and easy highly recommend public storage on stough rd!
Good service Hannah and Megan was the best to deal with
I had a great transfer experience with Crystal. She was extremely helpful and informative. She gave me all options available and helped me obtain a unit that actually fit my budget. I was very happy with my experience! Thank you Crystal!
Crystal and the other staff here are by far the are the absolute best. They help answer all my questions, and they set the standard in customer service.
I had the absolute pleasure of working with Crystal. She was polite and efficient with helping me find the perfect storage unit here at Public Storage!! I would definitely recommend this place to others.
Crystal and the staff at this public storage were very friendly and cooperative and very awesome and very helpful !!!
The staff is amazing and helps you in every way. Love this place!!
Emily was very patient and an amazing Rep!
Spoke with Emily and Crystal at the office. They made everything easy and simple for move in!!!! Thanks so much
Came in to make payment today and met Crystal. She was very nice and help me reduce my rent. , since CRYSTAL BEEN AT THIS LOCATION ITS BEEN MARVELOUS, she’s a sweetheart very helpful we need more Crystals over here
Crystal is a phenomenal property manager with excellent customer service. I had a small question regarding my rental bill and she went out of her way to resolve it. The team that she has, are all very friendly & will go out of their way to help in any possible way. I highly recommend this clean & secure facility to everyone.
Crystal was wonderful and we appreciate all her help
Crystal was Awesome!! She gave us a tour and explained everything..
Crystal was very helpful and we really appreciate how she was able to assist us👍
Had a very nice experience would definitely recommend to someone else
I really like all the people at public storage what a great experience
I really enjoyed my time with crystal she was very sweet and understanding to my problems and help me to receive the best possible deal for my money
Crystal was so very helpful to me today getting my new space again. I so appreciate her kindness and professionalism. Thanks for providing me excellent customer service today. Hope you have a great day. Thanks Crystal!🙂❤️
Great service
Crystal has been very helpful since day one
Very helpful and pleasant
Crystal, Magan, Chelsea were absolutely amazing thank you for you help and your customer service was well appreciated
Crystal, Megan, Chelsie were awesome and very helpful
Omg I had the best experience when I came and checked out storage units for our family, the lady went far and beyond love when I get a worker that cares for others Thank You Margie!! YOU ARE THE AMAZING KEEP BEING YOU!
Great customer service. Friendly
Keeley. Provided excellent customer service!!!
Facilities are clean and well kept. Everyone that I worked with both on move in and move out were super helpful,knowledgeable, and polite especially, Keeley. If I need to use any storage in the future it will be with public storage for the simple fact that they are no fuss no hassle.
The staff is very friendly and helpful! Especially Keeley!
Good experience so far with Keeley
Keeley is the the best she made sure that we received the best customer service, and took care of all of our needs for and amazing price💯✊🏾
Keeley is amazing. She has such a great personality and makes doing business there worth it.
Thanks keyle
I called today to get an estimate on some units, Keeley was so polite and helpful with ms. B
Highly reccomend this location. Remember to ask for Keeley!!
Thank you Keeley for helping me with my storage needs.
I was originally a little worried but Keeley helped me feel good about my decision and even helped save me some money. Thank you again. Definitely recommend Public Storage at Stough Road.
Thank you Chelsie.
Chelsie was very informative over the phone, I really appreciate her going over the rental process with me slowly.
Keeley gave us fantastic customer service! 5 stars would recommend!
Convenient location with a good selection of units. Keeley was very pleasant on the phone. I like that we were able to get our unit completely contactless.
Great experience and customer service. Love the Public Storage App portal for lot access. Was impressed with customer follow up by Keeley.
Keeley was very helpful. Thanks for the great service!
Keeley is awesome!!
Extravagant
Keeley and Chelsie were very helpful! I would highly recommend Public Storage on Stough Road to anyone needing a storage unit.
Great service! Very helpful and friendly
The young ladies at the desk were both friendly and helpful in signing me up for my unit.
Very helpful and informative.
Great customer service, very welcoming and kind!
Chelsie and Annaleah were awesome!
Great rental staff with nice, centralized location off Rt. 49 in Concord. Rental terms were clear, and payment was automatically deducted from my account. Bring your own locks, because they can be pricy.
They were extremely helpful and very polite! Helped me with everything I needed, best customer service experience I’ve had in a while
As storage spaces go, it's fairly nice. Some repairs are needed, like the fence and elevator.
Sharon was the best at helping me get what I needed!
Super helpful people working there very nice, got me in super easy and quick explained how everything worked, was very happy
Very good service
Amazing customer service ! 👏🏼 ❤️
Nikki is great!!
Sharon was amazing. She and Hailey helped getting everything finalized. Sharon and Nikki helped me decide which size I needed. Nikki was so helpful and friendly too. This is a tough time and I'm so grateful for their help!
Very good service worked though everything with us so we understood thank you Sharon and Hailey
Service is very professional. Happy and satisfied with the service. Public Storage needs to keep you til you retire. Thank You Nikki and Sharon
Nikki and Sharon are absolutely wonderful. I wish all places were run as well as they run this facility
Sharon and nicki were amazing! Just relocated from Texas and they made my process super fast and easy ! Highly recommend this location !
Nikki was fantastic to deal with. Needed to fix some issues with a reservation and she was super patient, friendly, and courteous. Haven't experienced those traits in a while regarding customer service!
Great pricing!
Sharon went way out of her way to help us!! She made our experience wonderful.
I love renting from this location. Sharon has been nothing but helpful to me every time I am in contact with the front office! Thank you PS Stough Rd.
Sharon is amazing I would recommend this location. Very clean and awesome customer service
Sharon is excellent. Very nice. Clean facilities. Highly recommended.
Went to this location to find out about a unit for my stuff Sharon was very helpful with every question I had and was able to get me what I came for thank you
Sharon was a pleasant person to work with. She is very insightful and knowledgeable.
Awesome Experience
Sarah and Nikki
The staff is very helpful and so friendly. First time seeing the new climate controlled building. Very nice and clean. Highly recommend.
Amazing customer Service
Great and fast experience, great help in the office.
Chris and Nikki were great helping with mobile app
Thank you Danielle for all that you do
Great service wonderful staff and always helpful
Convenient location. Chris is great. Extremely knowledgeable. Very clean units. Great prices on ac units.
Thank you Lamolia for great service. I was in got my storage and out quickly and everything was explained in detail!!! Thank you!!!
Billy did an excellent job with renting my unit Chris and Lamolia were a big help also
Lamolia did a really great job with my services!
Billy was get for his first time. Customer service is was from all staff.
If you’re in the Concord area this is definitely where you want to store your stuff if needed. The staff is incredibly friendly, the facility is very nice, and it’s well-maintained and clean. Limaoh is super nice and very friendly.
Lamolia is awesome. She is very friendly. She helped us get the proper storage unit we needed and answered all of our questions. She is funny and has a great personality. Highly recommend coming to see her at public storage.
Chris is awesome. Lanolin and Billy were very helpful as well
Awesome customer service and units are always clean would definitely recommend
Chris is amazing! She is the manager and will make sure you get the things you need. Do your very best to stay away from the worst cleaning person ever -(Maria) she is rude, unprofessional, disrespectful! I am guessing she doesn't feel good about herself. Interactions with her were limited, however, horrendous to treat customers the way she does. On a good note, this is a great facility! Lamolia and Matt are also just soooo helpful! This place definitely deserves 5 stars! I would definitely use this facility again.
Chris and Lamolia or the best
Place was clean and customer service was amazing! Maria was so friendly and helpful
Lamolia Thomas was absolutely amazing! I had a reservation made for 1/8/2022 at the discount rate, when I showed up to get my unit I didn’t know you had to pay for the lock, I didn’t have enough so I asked the first person Maria to hold my reservation until Thursday and I would be back Maria told me no problem I have a note on your account. Showed up this morning and my reservation from 1/8/2022 along with the discount was canceled Maria told me that it was my fault for not having the money. Lamolia Thomas got on the phone with a supervisor and was able to honor my first reservation at the discount rate. She was so kind and friendly and I appreciate her taking the time to making it right!! Thank you so much Lamolia you were a life saver..you just have no idea how much you taking the time with a manger and fixing it saved me the money I needed for diapers and formula until next weeks pay check! 💕💕 never think for one moment what you do doesn’t matter because it does! 💕
Very clean very friendly and helpful
Lamolia was so wonderful!! Made us want to get the unit
Lamolia did a great job helping me get setup with my unit and I came back to get help with downloading my app
Lamolia did great assisting with renting me 10x25 w/ lock thanks lamolia
Lamolia did a great job with renting my unit
Lamolia did a great job assisting me with 2 units
Clean and cool
Very satisfied with service
Very nice and friendly staff. Chris was great
Chris made renting easy and quick thank you
Best customer service see cris
Great customer service. Chris was great
Nice clean facility.
Maria did awesome job.
Emmanuel great customer service That is way i love this place
Emmanuel Great. Customer. Care. Awesome guy
Nice staff. When you call and leave a message they get back to you right away. The facility is always clean!
Chris and ashley are great.
Great easy customer service
Prices are amazing, location is pretty far but honestly it's worth it! Everyone there is really sweet and understanding! Other than the distance, no complaints!
Chris was very helpful and knowledgeable (very detailed)
Vacating my space tomorrow came to talk to Amanda and she was very professional to deal with. Easy to deal with.
We met Amanda on the property. She was great! Very helpful!
Superb customer service!!! Big thanks to Chris who walked me through and got me signed up.
Very clean. Very good. Used the facilities for over 2 years. Chris, the manager, provided outstanding service.
Awesome place to rent if you need any where to store ur stuff come see Mrs. Chris she will very glad to help you. She is the best.
Great location. Clean facility. Chris is awesome to work with. Highly recommend
Chris is very sweet and very helpful!
Chris was very helpful.Took time to set up mobile application to open gate
Chris is ten star service. Highly recommend. She deserves a raise. Very well kept facility.
I do floors
Excellent customer service from Amanda. Very smooth, organized process. Will def recommend using them.
Spoke with Chris about renting a unit so I can cancel my other one, and the service was super quick and easy, and she was very sweet as well as the new employees! They also looked like they knew what to do which is good work ethic. Not to mention that the units are good in pricing compared to some. HIGHLY recommend coming to Public Storage if you need a unit.
Amazing service. Worked with Amanda, ashley, and chris, all amazing people. Felt very safe leaving my stuff here
Scarlett and Chris did a great job with my enrollment at public storage. Thank you.
Great service with a big smile!
Lily was extremely helpful. She guided through the sign-up process, showed me the storage unit, and answered my questions. I strongly recommend renting from Public Storage. I feel safe coming into my storage unit. The inside units are cool and comfortable. Dollies are provided.
Great service
Amanda was very professional went beyond her time. She called me back 3 different times to see if everything was good. When I could not get my email for the e rental she told me to call another number, which I did, the lady at the number I called did not know who job, but Amanda sure did, you need more professional people like her. She makes sure her customers are taken care of. Thank you so much Amanda, when I get to North Carolina I will make sure I thank you in person.
Chris and scarlette are wonderful
Lily was a delightful and extremely helpful person to work with. She was able to cheerfully help everyone she encountered, thoroughly knew everything about each process she walked me and others through.
Site is very clean, easy to drive even my giant U-Haul through, and easy to access. Codes are secure but easy to use.
Site is great, Lily made it easy. Thanks!
Great service!
Great service. Chris was very helpful. Helped download Mobil app to access property
I've been renting my storage unit here for over a little over a year and I decided that it was time for me to upgrade the size of my unit. Andre was very helpful for choosing the right one for us and even showing us the space, we were thinking about getting. He made the process very simple and straight forward and answered all my questions that I asked. Very pleased with this place and their customer service!
Landon made my experience here quick and simple
I came in about a week ago promised the review for the excellent service that I received but forgot to do it so here I am. Chris was just simply amazing, very warm and welcoming. I wasn't sure on what size I needed but she helped me zero down to exactly the size that would fit my needs. I didn't feel like she was overselling me at all and she sure didn't treat me like a sale, she treated me like a customer should be treated. I've been to many storages in the last month and couldn't seem to make my mind up until I came here. I will be stopping by in the next few days to sign my lease. Thank you Chris for your kind hospitality I will recommend this to everyone I know who needs storage!
I called and spoke with Chris this morning about a unit possibly renting a 10x10. My husband and I are wanting to clean out the clutter. She gave me options for both climate controlled and drive up. She was very knowledgeable and very friendly. Just speaking with her over the phone I could tell how invested in this job she is and how much she cares about her customers. I'm going to talk it over with my husband and if we end up renting it's definitely going to be here, very positive experience thank you so much Chris!
Chris and the other girls there always have an smile and willing to help the customer on their storage needs.highly recommend