Public Storage Self-Storage Units at 3001 S Ridge Ave, Concord, NC

Nikki and Crystal in Concord/Kannapolis are amazingly helpful. Quick and easy in and out customer service!!

Amanda added another unit to my space and was very helpful.

Billy was very helpful and contacted me when I missed my reservation. They help me set up a new time straightened the mess I had made of my account(s) and reservation. Great customer service and friendly.

All our things have mold on them so now I have to discard everything. Billy the property manager showed no concern at all.

Emmanuel was very helpful in setting up my account with public storage . Awesome attitude great smile 😁very pleasant experience! Would recommend this site to my friends ! Thanks Emmanuel😊

Susan was very nice and helpful and she did her job very well

Sharon is awesome. Tha k you for your kindness

Never had any problems a+++ storage facility.

Sharon was very helpful in our renting experience!! Made the whole process smooth and easy and was very kind!

Only reason I am leaving two stars is not to the fault of the property manager cause she's done what she is supposed to do for us as customers but corporate needs to come in and really replace the outside lights that shine onto the aisles, my pregnant wife has to go by that unit at night and the isle in which she is having to go down is Pitch Black and scares her to death to go down there the safety is a serious issue and with the gate not working half the time we don't know who or who not to be in there. Public storage needs to do better and at least replace light bulbs on the property!

I had a wonderful experience and it was outstanding service from Sharon

Sharon was super helpful and friendly and even jumped the car when we run out of battery bcs I left the lights on!

Mrs Sharon is amazing, very friendly, welcoming,and helpful very warm personality. Great asset to the company, and provided exceptional customer service. Thank you Mrs Sharon.

Sharon the property manager is very friendly and she was very helpful definitely recommend.

I had a wonderful time Mrs Sharon was very nice and professional she helped me a lot I'm thankful

Excellent service, quick and courteous. Very friendly. Sharon property manager.

Ashley is one of the best women that has waited on me at public storage she will go out of her way to make her customers happy and i really appreciate her very much ty soooo much for being so helpful!!!!!

Ashley is awesome! She went over and beyond for me today!

This place gets zero stars from me. I found a dead mouse and roaches in my storage unit. I have tried to contact the GM Tiffany Stotesbury and called corporate office. No one will return my phone call. I tried to contact the location and speak to the manager but all I get is voicemail. I am upset. Please do not rent from this place unless you want mice and roaches in your property.

Sharon was so helpful and kind. I really enjoyed speaking with her and she gave us very helpful information. Definitely recommend this place. Very spacious units.

I am storing an RV at this site, the price is affordable and the site is secure. Sharon was very helpful, answered all of my questions and got me squared away in no time. Highly recommend

Sharon was amazing

The woman Sharon that helped me was awesome. Nice and professional. Great place.

Came in with my buddy to complete a lease and Amanda was nice she has good customer service

Did a lease with Amanda she was great thanks

05-15-22 Rented a storage unit online and needed help on the day we were set to move stuff in. Sharon was in the office and helped me over the phone to arrange things. She as a ray of sunshine in the midst of a really horrible morning full of moving issues and made sure everything was set up and ready for when we arrived with the movers. She was also super friendly when I stopped by the office after everything was loaded into our unit. Had a wonderful experience and excellent customer service. Thank you!!

I was renting a 2nd unit from the Weddington Rd location (which only has a self-service kiosk) and could not receive ANY assistance from the online personnel (customer svc or reservations depts). FINALLY, was able to leave a message to have someone locally call me back and Sharon met me at the Weddington Rd the following day to handle our 2nd unit rental. She drove all the way to meet me in person, show me several different units so I could find one that suited my needs and handled all of the paperwork on the spot. She was extremely helpful and friendly. I would recommend Sharon for ALL of my storage needs and wish she was full-time at my Weddington location!

The person working on 4-3-22 was very unprofessional. We were helping a lady move into a unit she had rented unseen. When we got to unit we saw it was too small for her belongings. She was quoted a 10x10 climate controlled unit. When we got there and it was not a roll up door but a walk through into a 9.8 x9.6 unit. Public storage should charge by square footage. When the lady we helped move went to office, she cancelled the unit. The lady working drove up in her personal vehicle ( we thought it was another renter) and stayed in the vehicle and yelled at us to get off property, she didn't ask us who we were. Not professional at all. Very rude and not understanding to the stress of moving can cause people. We ended up renting from a whole different public storage across town

Sharon is a very kind and helpful person, she helped us with all the questions and resolved all our doubts... she really is a great representative of the company... thank you Sharon

Sharon is an amazing and friendly person and is dedicated to your needs.

Great customer service, friendly and amazing atmosphere.

Sharon is friendly and the customer service is awesome. Very thankful there are still people around like her.

Parking Beware - This location has super unsecured parking, they are aware of monthly break-ins and do nothing about it. Will not give you security footage. Then when you give notice, move out properly they keep trying to charge you even though I have a confirmation email of move out. I think it's internal, happens too often and the staffs response is fishy.

I came to another location to pay my bill, Amanda was so helpful. I would definitely be back to this location. Thanks Amanda your the best!!!

Brittany was very friendly and respectful. Very professional and is very knowledgeable, with the questions i asked her.

Greatly appreciate your help Shelley! Thanks again

Always help when needed. The people at the office is super nice and will answer any questions if I have any.

Kinda expensive, but like the convenience.

My property felt secure there. A nice option for a remote garage or parking space.

This place was the best ever people and Aliya were the best help and nice .good service and helpful. Love doing business there. Got a 10 x30.

This facility (3001 S Ridge Ave, Concord, NC) was great, when Tara was the manager. But over the last year or so, the customer service has gone downhill! The employees are nice, but there is a revolving door of employees. The manager has changed several times, which is sad, because Tara was there for several yrs. The rates have gone up multiple times, which was not the case before Tara left, and we aren't sure why, since we are long-time customers! We had our rate reduced a few months ago, after complaining, by a whole $15, then 2 months later, guess what? Rate increase! We found a much nicer, 24 HR access, much less expensive facility to move our things to. And we aren't forced to carry insurance, since our homeowners policy covers our things to begin with! So glad to be done with these thieves!

We want to thank Renee for all the help she has been while we were customers at this location. She is always kind and knowledgeable, always cares for the customer.

Renee was friendly, and efficient. She displayed excellent character by making concessions on my account to make my interactions comfortable as a trans woman. Thank you Renee

Renee was a great help very clean property and very organized person

Renee was super helpful with helping me get a unit for my stuff highly recommend

Renee is always such a pleasant person to deal with. Very accomodating & alway,'s smiling.

Very good storage place and Great staff,there very polite. Renee checked me in and was very professional, very polite Thanks Public Storage

Renee was amazing! Even though we got to the storage unit close to closing she did not rush us at all very nice and helpful! When we pulled up to our unit it was clean! 10/10 would recommend speaking with Renee and using this storage company!

Renee was awesome had me pulled up and ready very quickly

We were looking for a specific storage space at a specific price and we weren't able to get that at this location. Renee helped us find something that would fit our needs even though it wasn't at her facility. I appreciate her willingness to help us even though we didn't use this particular location. That just shows how genuine her intentions were to help us. I will definitely remember this location when I'm in need of another unit.

Renting from this location is highly recommended! Finding the unit online and completing the process was quick and easy. Renee immediately contacted me to make sure the move-in was coordinated. I rented a 20x20 and the price for this location could not be beat. Along with Renee's great customer service and attention to detail, this was a great overall experience.

I was very pleased how easy it was to get a storage unit on line. I rented a 10x10 and realized it was not enough room Renee was very helpful for me to upgrade to a 10x20 at the last min. Renee was very helpful and friendly.

Renee was awesome and helped me so much and was so sweet... Need to know anything about what size insurance or anything related to what you want to store she's your girl!!

Renee is so nice

Really accessible and the units are in good condition, price is comparable to others in this market

Renee was so nice and very helpful!

Clean place and Renee helped me out great help

Miss Renee great service, helpful and very polite!

Renee is such a sweet woman! Very helpful and friendly, would definitely recommend!

This place is a joke. The contract they provide you is not valid. They also do not follow state laws regarding storage facilities. The manager told me and I quote “the law doesn’t pertain to us”. You have a 15 day grace period to pay after your payment is due but yet they will still lock you out. If your payment is due on the 1st you will be locked out on the 2nd. By law they have to provide you a lien if you are in violation of rental agreement before they are allowed to deny access to your belongings. Again I was pretty much told they can do what they want. So I was denied access and told I would have to pay another month before I was allowed access to my belongings in which I was trying to remove.

Excellent service by Renee! Highly recommend this location to deal with!! Very pleased with the service & how easy & clear everything was on pricing.

I had a billing situation and Renee help me out greatly. She was very professional and friendly. I’ll be sure to let anyone know who needs storage solutions to come speak with her😁.

Wonderful.mrs.renee was very prompt and on her job .

Renee was/is fantastic and very helpful. Today was my check-in day and the beginning of our journey to move back to Concord 15 years after we left.

Love this space! Renee has been a GEM! Made the process as easy as can be and very friendly, would definitely recommend her and this location!

This Public Storage location was one of the most organized businesses I have ever dealt with. When I signed up online to rent an outdoor storage spot for my camper, the website said I would get a call to confirm my reservation. And I did, about 1 minute later! This was followed up by confirmation emails and text messages, as well as a confirmation phone call the day before my visit. The check in procedure was trouble-free and Renee did a fantasitic job going over everything. Pricing was great. Location was easy to get to.

Friendly and courteous service. Renee actually set me up with a space that fit my needs better and for less than an agent with Public Storage general phone number quoted me. She walked me through everything and was up front about risks and rules of her facility in regards to the storing my trailer there. Couldn’t really ask for more!

Renee is the best needs a raise

Renee had a few challenges today..but her customer service never suffered..she was awesome.

RENEE THANKS FOR A AWESOME SERVICE...

Renee was very sweet and professional and it was a pleasure visiting with her to pay my bill on my public storage building :-)

Awesome

Sharon was awesome

Sharon was very friendly and helpful. Definitely the place to rent a storage unit in the area.

Got our unit quick and efficient. Sharon was very professional and polite. Property clean and well kept for a storage facility.

Excellent customer service and friendly staff.

Fast friendly service! Less people traveling down that road is less break-in’s Sharon was awesome and new what she was doing. Also new we was on a time farm and respected that.

I love this store there a wonderful lady named Sharon she is so nice an respectful an helpful she's very nice she makes the visit there wonderful

The three star is not because the place is a bad storage facility it is just a storage facility it is what it is getting into the place is relatively difficult now due to construction on the highway might be something you want to look into to see if that construction is done it's hard to get a 26-foot truck in here

Sharon was very professional and knowledgeable, answering all my questions about the facility. Showed me to my storage unit. Appreciated all her help making this move a tad more tolerable.

Nice facility, employees are great, Sharon always has a smile on her face. Property is clean. Construction makes it a little difficult to get to but worth the effort.

I was very please with my experience. Sharon gave me excellent customer service.

Great service. Friendly and helpful staff 😁

This facility offered great customer service. I got the information I needed and made a selection on the size needed. Sharon is great to work with and answered all my questions. The 24/7 access makes coming and going very easy. I enjoyed my customer experience today.

I have had my storage for 4 years and I have been veey pleased with the customer service

Thanks Tara for your assistance in getting me into the storage unit. You ROCK!! And so, a year after leasing the unit, I moved into a place that was able to "handle 99.5% of my belongings. As it poured down rain (sometimes mixed with snow), after 2.5 hours (knowing I wasn't able to fit one item into the apartment), I called the property office. Left a after 3.5 hours I called the office again and left a voicemail. After 4 hours, I had removed ALL but the one item, I called the property to inquire about the piece I could not use or load into the truck. LEFT A VOICEMAIL. As I was leaving the property, I stopped by the office. The door was LOCKED. I called the property office the 4th time. NO ANSWER! 45 minutes after leaving the property, I get an unpleasant call. The lady was RUDE and VERY "Unprofessional!" So I hung up and kept going on my way.

Wonderful experience. Christine was great. Very helpful.

This please advertisers cheap prices for the storage facility only to find when you get there there’s hidden charges. Like you must have insurance $15 paperwork fee $24 then when I get there I ask do I need a lock or do they provide one the lady tells me that I can buy one from them for $20 I told her that I will go to Walmart and get one Tomorrow if that was OK. She said yes I go out there try to find my unit which is labeled P and it’s nowhere to be found she never explain to me that it was in the back of the building or way in the back or anything. I kept calling the office trying to see where the unit was P and she wasn’t even answering the phone it kept going to voicemail. I called again and it went to voicemail again I had to put my code back in to open the fence up and go and knock on the glass and ask her where the unit was she said I’ll show you comes outside getting kids in the golf cart. We ride back to the unit and there’s a lock on it I asked her if I could put my stuff in there and she could lock it back up and we would change locks tomorrow and she said no. That was never discussed when I was in the office signing the paperwork I told her just refund my money back she said all sales are final and more or less told me I was beat. So I’ll cancel my credit card and get it refunded back that way then just a word to the wise don’t deal with these people up there it’s best to go so other place. And the money you think you’re saving you’re not so you’re best off to just go ahead and go somewhere else a $30 unit would cost you 45 with the insurance and everything that they don’t advertise. Very poor customer service.

Great customer service. The process was easy thanks to Sharon.

Sharon made it a great experience and she was very professional. Thank you for going above and beyond Sharon!

The manager is AWESOME, very kind and helpful

My onsite customer service/sales representative was Sharon. Sharon was very cordial and knowledgeable of the individual units, prices, insurance, etc. My visit to Public Storage was made fast and friendly by Sharon.

Extremely nice and willing to help in anyway. Thank you Sharon for your help!!

Good people run it

Sharon was very helpful in our request for a storage unit. She was very friendly to talk to and very knowledgeable when we asked questions.

Great service always respectfull clean environment

Sharon does a great job here making everything go quickly and smoothly!

The property manager is awesome, she helped me out alot. If you need storage this is the place to go. Great staff very friendly and knowledgeable. Than you...

Sharon was amazing. Awesome customer service

Great price. Need to be 24hrs access

I came in to pay on my storage unit, Dave was super friendly and so professional. He is a great asset to the company. I will be making my payments there from now on.

I thank God that Dave help me get thru this moving transition he was very nice , patient and friendly.

Reasonable prices, clean units. Sharon was a great help!

I am an auction buyer and a customer. The managers are amazing. I've had the pleasure of having Tara and now David always ready with a smile to assist. I'm not always the easiest customer, yet they have both went above and beyond. I feel really bad for whomever works at this location. This is the most run down Public Storage site I've ever seen. I'm here at this facility out of shear convenience. I needed to store a few auction items for a few days. I would never leave anything here long-term and I certainly would never leave personal items here. I respect the managers enough to not post pictures of the units that they had to offer me. It is not their fault that they are left a facility in this condition. Every unit has drywall tape falling down. 4 out of 5 units I was shown had holes in the brick big enough to see the trees blowing in the wind outside. One unit had a hole in the corner floor that my entire arm would fit down in. My unit is not much better. Part of the ceiling is broke and it's been nailed back up. Like I said, my stuff is only here for a few days. I think that's very pathetic. It's pathetic for the customer and it's a shame for your employees. They work hard. The managers at this facility that I have dealt with, Tara and David take pride in their work. David has a maintenance list that goes on forever. A major list. Yet, for 2 days he has helped me with a smile. He has apologized for his facility, he has apologized for Public Storage for letting their property get into the shambles that it is. I've watched both of these managers work really hard trying to repair the things that they can repair and try to get maintenance people out as much as possible to get things done. Thank you Tara. Thank you David for the outstanding service that you have given me.

This site is amazing and Dave is a great asset to Public storage. If you're in the area stop by

Good place to buy units at auction.

I have rented from here for over a year now and I have never had an issue. The grounds are always clean and David is very friendly. Over my life I have had to rent 4 storage unit from time to time in different cities. This is place by far has the best people working at it. Would recommend to anyone!!

Clean property, Dave was helpful in getting everything needed

We had the need to find storage for a car and quite a few boxes from our move to a smaller home. After showing the unit and helping me get the car into the unit we realized there was not much additional storage. He then suggested a larger unit. He took the time to show me another unit which was much better for my needs, David was very professional, knowageble, and an is asset to your corporation. He is one of the reasons OI will recommend Public Storage for a storage facility.

Stop by to day and Dave was very helpful and helping my out with the door that needed to be fixed

David was very helpful & friendly during the rental process

Judy gave us a really great service here at public Storage.!

Renee was very helpful today nice lady

Renee was very nice to work with. Answered all my questions. Very nice customer service. Will use very soon.

great location, excellent service!

Great service. Fabulous and top notch.

Tara was fantastic! She helped us a lot! ☺

Great location and great service. Oregon to south ridge was seamless. 👍🏻

Great location. Tara got me a great deal on a parking space.

I have been renting from this location for a long time and I recently had an issue that I did not know what to do with and I brought it up with their management and they were able to find a remedy for me. I guess you can't get things fixed or resolved unless you ask and so I asked and they solved it. I can't remember the name of the man who called me (Brad?) but he was friendly and helpful.

Highly overpriced. Rented a unit starting at $75, and after constant price hikes I'm now up to $136. In just 18 months!

Great staff, great location. 👍🏻

Mrs.Judy was very sweet and helpful very pleasant spirit. Me and my sister Trina who rented the unit was very please with it. And Mrs. Judy went over everything we needed to know and some.

The storage box and site was great, no so for the price...went from $96. To $130

Tara has been very helpful with our move!! Thank you!!

I had nothing but a good experience, Tina Answered all the questions I had. A pleasure working with her can’t wait to do it again.

Good service

Tara and DeAngelo are the best. Good humor great deal makers. Thanks so much.

Very helpful...easy to work with...been a client for years...Brett answered all my questions and got me set up quickly.

I was please w my experience with tara she very sweet and polite and knows alot bout storage and thanks for the damp check

Dave was super helpful getting a unit squared away for me right before closing on a Sunday. Awesome service!

Tara and Brett are great. Property is nice. Helps me out spot. Property is secure.

Akia was a great help.. Friendly and professional.

Everything as described. My mothers things fit in the unit well.

Thanks tara for everything. What a help and asset to your company.

Thanks Tara for everything. You make my day

Thanks for all you do Tara. Great prices and location for me.

Great place to store. Very safe and clean.

Tara is awesome. ... she was very helpful with answering my questions. I recommend.

Tara was so very helpful with finding a space with good clearance for my RV, getting set up and transferring my account to a new location. This was the MOST trouble-free and easy experience ever! Thank you!

Tara is wonderful. Property is nice and well kept. I feel safe. The company is not friendly regarding current renters. Was forced out of 1 facility after 6 months with no compensation or assistance.i believe company was likely aware facility would close and rented the space anyway. Thank goodness for Tara and current location has worked out.

Thank you for all you do Tara

Fantastic place for storage

Rude and unethical

My stuff is safe

Nice facility

Tara was a big help and the property was nice.

Tara is fantastic and sweet.

Moving out but experience was great helpful staff

Tara was very helpful in providing the information for our renting our storage building.

Tara was absolutely AMAZING.

Thanks Tara for all you do. You are a great accet to PS.

Property is beautiful. James was very helpful in explaining payment info and important things about property and my unit. Very pleased.

All ways nice and friendly nice clean . Tara is great.

Great location. Taras great

Excellent location. Great customer service. Units and property are very clean. Highly recommended.

Everyone here has been very helpful as we transition family to living near us in Concord.

I went to this location to reserve a small building for my sons college things for the summer. First of all, I didn’t even realize I had walked in the door before the actual opening hour. But Judy was so polite & helpful. She answered all of my questions & concerns. She took me to the unit & brought me back by golf cart. It was such a pleasant transaction & I owe it all to Judy! 😊

Tara was so helpful, great experience i would recommend this store to everyone.

Tara provided excellent customer service to help us during a stressful move. We have both stored here before and came back. Thanks.

Tara is so nice and a pleasure to deal with. I am a long time customer and will always rent here.

Tara is great. Much appreciated.

The customer service was great

Lots of units

Tara was a wonderful help and very professional. She took the time and got me in exactly what I needed. Thanks again.

Tara is nice and helpful. I am a first time auction buyer and she explained everything.

Tara was very welcoming and helpful. I searched online and this place was very close to our home as well as very reasonably priced. The local mover also told us that it was clean and easy to get to. We were very pleased. Tara gave me a guided tour around in the golf cart and supplied me with everything I'd need. She explained everything fully. Very satisfied.

Making my payment with tara is great. She is so nice and helpful.

Tara is nice and customer serice excellent. Thanks.

Self storage at market rates.

Tara gives great customer serv thanks.

Highly recommend. Tara is so nice. Very informative.

Tara was great and keeps the property clean. Will rent from her again.

Tara was so kind and helpful. She took care of all of our needs. I recommend her to anyone needing storage.

very nice people

Rebecca was very helpful. Thefacility was very well kept.

Great place(Tara) will work with you to safely store your stuff =D

Thank you Tara for everything. I appreciate everything.

Rebecca was extremely helpful, friendly & knowledgeable. The office along with the storage areas are well maintained. It's been a pleasure doing business with them.

Tara is great. Convenient location and good security. Thank you.

The staff were really helpful,especially Tara, whom I spoke to that day. Helped me find a nice unit, surprisingly clean and easy to do business with the lot of them. I hope we will do business in the future!!

Thanks Tara for everything. You are awesome. Very clean.

A little pricey but overall okay; definitely not a place to invest in long term!

I had a 20' unit here for years and never had a problem. The staff is extremely customer focused. Rebecca was great on move out.

Great service from Tara. Thanks so much. I appreciate it.

Tara is so nice and helpful. Many thanks.

Tara is always smiling and ready to help with any questions or concerns.

She was great. And very helpful on a picking our storage

Tara is an awesome customer service representative and she made it a smooth transition from home to storage.

Keeps clean always helpful I would recommend this public storage to anyone in the area!!!!

Tara is awesome. Thanks very much. Always nice

Highly recommend this location. I feel really secure bout my personal belongings, just overall great place. Prices are great as well. Brittany was really helpful and went the extra mile to make sure I was getting the best customer service.

Nice location. Tara's great.

Tara is great. Always helps when i need it. Great asset to her company.

Tara wad so nice and helpful!

Very professional customer service by Aly. She really knows her stuff! Highly recommend this location.

I stopped by Public Storage looking for a place to store my car. The lady that work there, i think her name was Tara, was very kind and helpful and accommodating to my needs. Would definitely recommend them to anyone.

Tara ia always helpful when I come to this store. I highly recommend. Thanks.

Great customer service from Tara. She answered all my questions, always with a smile on her face.

They falsely advertise $1 first month. They will charge you a $24.99 admin fee and then you required to purchase their lock at $19.99. The first month specials are only on certain units and guess what...it's not their turn to have any dollar units when you get here...however if your willing to travel an additional 30 min. Out past the speedway they will give you a unit for a dollar for the first month but after that it's over 200. Customer service here was rude or as she called it to the nice people in front of me matter of fact like. Forced to store here due to time co strains but We will leave this place with a quickness.

Tara was very helpful! She explained everything to me. I highly recommend this location if you are looking for a nice place to store, choose thus one!

I love that they replaced the old gate that some idiot decide to drive into. Property is clean and in a safe neighborhood. Customer service is great too.

Tara is amazing! If you're looking for storage she is the one to help.

Great location

Judy deserves 5 stars for her excellent service and kind attitude!

Tara L and Quatikka They where very helpful.

Thank you Tara for your awesome attitude !!!

Yea $1 to lure you in then up to $100 for a 10X10 after a year or two. Oh and if you are late for rent they will put their own lock on top of your lock without telling you

Great job to Tara. Has helped out tremendously. Thanks so much.

Tara is always so nice, property is always clean, and is such a big help whenever my elderly mother ishaving problems with the unit! Thank you for all of your help Tara.

Very nice location!!

Tara has always been extremely helpfull and always seems too be in a great mood. We love dealing with Tara & Public Storage! Also, a very convenient location as well.

Excellent service by Judy, above and beyond excellence.

I was planning on moving out, but things changed & needed to stay for a few more days. Judy was very helpful in solving my problem. It's been a pleasure to work with Judy & Tara.

Tara has wonderful customer service!

Tara has excellent customer service! Clean property!

Chris was awesome. Very helpful

judy was great help n really appreciated it

Judy was a spirit and very knowledgeable about the rules and units. Great Customer Service

Tara has great customer service!

I had an awesome experience with Tara she was very professional and pleasant the stress I carried she carried it for me I am still a public storage customer at another property

Great customer service, fast and friendly and I got what I needed, thanks for the help

Although I was unable to get my storage needs from this location-due to not being able to find the right size unit-Tara was extremely helpful in getting me in touch with another property that had what I needed. Her friendly manner, cheerfulness, and willingness to go "that extra mile" to help me with my needs, is a true credit to your organization. I will highly recommend to my friends in the area to use this facility for their storage needs and to make sure they deal with Tara, because I know she'll be able to help.

Nice location. Friendly staff.

Tara gave good quality service. She was very knowledgeable about the size space I needed.

Destiny Great customer service!! Very friendly and informative! Would deff recommend to family and friends!

she's super helpful,sweet,and makes the process of getting of storage really easy and FAST! she's a keeper! 💋💕❤

I have used this facility for roughly one year. During that time, the grounds and buildings were always well maintained and clean. The staff is polite and well-trained. They were always able to answer my questions accurately and professionally. It was just easy and convenient to rent here - no drama. I will be using this storage facility again when the need arises. Tara was particularly helpful.

Judy was excellent. .. customer service on point! Recommend anyone to come here

Always love coming here when I need storage as I know that my experience will be good! I have rented at several Public Storage and I always have a good experience. Tara was very nice and knowledable.

Outstanding customer service by Judy, she was very helpful!

Just was very sweet and helpful. She made me feel very welcome!

Exceptional service. Would definitely recommend renting units here. Tara helped me and answered all questions I had. Customer service she gave was excellent. Very happy.

Dawana provided wonderful customer service she was very patient and attentive to my needs she help bring merchandise to my car.

I recently visited this location to collect some information on units available. Mr. Kevin (gentlemen with glass) was extremely helpful and informative. I would highly recommend this location as the staff is friendly and the place is well kept.

Susie was superb friendly nice, despite the weather. Clean, well stocked facility.

Susie gave great customer service. Very clean facility.

Susie made everything great.

Susie gave us great customer service. Wonderful experience.

Just started here. Everything was nice and comparable to other units I've had before. Will increase stars or do another review next month.

Great customer service provided by Susie!

Susie gave great customer service. Great storage facility.

Susie gave me a wonderful experience. Great employee at public storage.

Susie gives great customer service.

Susie is very thorough very informative very nice.

Susie provided me with everything I needed.

We have used public storage twice in the last 4 years. We have always had a great experience. Really nice facility. First month's rent is only $1 for new customers!

January 31, 2014 Dear Sir/Madam: Please be advised I had the privilege of renting a storage unit located at 3001 Ridge Road, Concord, NC. after relocating from NY. I am writing this to advise you that the Public Storage facility at 3001 Ridge Road made my move as easy as I could have expected. Moreover, while the Public Storage facility was clean, organized and well maintained; however the staff employed there is what made the difference. In particular, your employee, Mary Ann, was of exceptional help to me. She is a very efficient employee and due to her continued diligence in helping me is the reason I have recommended two other NY's relocating to the Concord, NC area. She is an outstanding employee and a wonderful person. I am glad to have had the pleasure to meet her through a very difficult move. Please pass this on to the District Manager of this facility as she should be commended for her services and her personality. I remain, Yours truly, Amy D'Amelio

Excellent service. I commend the staff on a job well done.

Susie gave 5 star costumer service.

Mary Ann was very helpful. This is a really nice place that us easy to get in and out.

Its not often that I take time to fill out a survey but I believe that great customer service is something to be recognised. I work for Safelite auto glass and we do business with many of the public storage locations. Here at Safelite, our goal is to delight each and every customer and your location manager, Mary Ann has shown the same qualities of dedication to serving her customers with a friendly smile, the up most respect and a great attitude. My experience as one of your current customers has been one to remember and I will gladly share this with family and friends along with my own customers. Thank you Mary Ann and thank you public storage!

I had made the reservation online for a storage unit two weeks ago and was unable to come to the office and complete the paperwork until today (two weeks later). Mary Ann was awesome in showing me the unit, even switched me to a different one to be sure I will be able to get the moving truck in easily. Since it had been two weeks since my initial reservation I was worried that the online deal wouldn't be valid still, but Mary Ann made sure it was. Give that lady a gold star, her customer service skills are perfect!!

Susie Jones has made my experience at Public Storage a very pleasant one. Her friendly, warm, and loving smile as well as her professional customer care attitude is beyond reproach. I experienced this professionalism first hand Monday (1/13/14) when she attended to a very rude customer. However rude the customer persisted to be, she treated him with respect, love, and care. To have witnessed firsthand this kind of professional customer care has really inspired me to work on becoming a better, more patient and understanding person. Thanks Susie as well as the rest of the staff at public storage, for making it an enjoyable experience being a customer there.

excellent assistance from Mary Ann

I was very impressed that Mary Ann was on time and ready to proceed at my scheduled time. She was able to guide me in finding the unit I needed. She also made me laugh during a pretty stressful time. That was priceless. Thank you for all your help!

Facility is very clean and the manager Mary Ann was very helpful both over the phone before arriving and also once on site. Highly recommend renting at this location. Thanks, Gregory

Great storage company! MaryAnn does a great job assisting customers, and is very helpful with our needs! Highly recommended!

The staff at the 3001 S Ridge AV location in Concord, NC is the best. In addition to being extremely helpful (especially when it comes to rent payment reminders) they friendly and fun to deal with. I would recommend this location to anyone looking for a secure place to store any items of value. Mary Ann and Chris will go out of their way to make your Public Storage experience a great one!

Very friendly staff!

I live in Concord, NC and use Public Storage on S. Ridge Ave for my work related needs. I have been absolutely thrilled with my experience. Mary Anne has always been flexible, understanding, and has gone the extra mile to make sure my needs are met. When my unit was became to small, she called me (not the other way around!!) and offered me a larger unit that was available at an extremely reasonable price. I am elated to be affiliated with Public Storage and the manager, Mary Anne, on a daily basis. It is always nice to look forward to going to my storage unit due to the cleanliness, friendliness, flexibility, and customer service I have experienced at the 3001 S. Ridge Ave location of Public Storage in Concord, NC. Thanks for everything, Mary Anne!!

Always had pretty good luck with Public Storage in the past and this location has been the best hands down Recently rented a storage room at this location and it has been great thus far. Very cheerful and helpful customer service and the units are well cared for and clean. Everything you could ask for in a storage facility really.

I have been a long time customer of Public Storage and have used the 3001 S. Ridge Ave. location for the past few years. The facility is always clean and well kept. Mary Ann and staff always make me feel welcome and answer any questions I have. I have recommended this Public Storage to several friends who now use them. Keep up the good work.

Good afternoon Viewers, I am United States Navy customer with Public Storage located at 3001 S Ridge Ave, Concord, NC. I have been a faithful customer for several years now with Public Storage. Mary Ann and Chris are very professional, whenever I call or stop in to make my storage payment they always great me with a smile. As I go in and out of state for long periods of time, I always feel comfortable leaving my personal items behind with Public Storage. This facility is always well kept and you get service with a smile. Thank you Public Storage for hiring awesome people!