Public Storage Self-Storage Units at 5301 N Sharon Amity Rd, Charlotte, NC

If I could give 0 stars I would. DO NOT EVER RENT FROM THIS COMPANY!!! EVERRRR! It’ll be better & cheaper to have your things outside! They raised the rent just because.. they lie & say they contact you & that your phone service was off, They will quote you the wrong prices just to get you in the door! This has been THE WORST experience I’ve everrrrr had with any company! Also there is NEVERRRRR NO ONE at either Sharon Amity location! You have to set an appointment with customer service just to see someone in person! Save yourself some time & alot of money & go ANYWHEREEEE ELSE!

Scardenia was very helpful to me with the erental agreement .

Scardenia was very helpful finding me the right storage unit.

Scardenia provided me with a friendly easy rental experience

Great customer service! Carol was very patient with me. She did a great job explaining the store policies to me. I would highly recommend anyone to her. Lucelia

Scared us was very helpful with finding storage unit today Thank you for her wonderful customer service

Scardenia, was very cordial and professional. When it comes to customers service, she is very awesome. I almost left public storage facility due to a high charge, she step in by rescuing me and allowing me to move to a bigger and affordable unit which cut down my payment. She is very professional and awesome. She know how to talk to her customers in a professional manner. I am happy to keep with the public storage family again. Scardenia, thanks so much for your help. Bravo, Bravo and Bravo.

Scardenia was very patient,kind, and knowledgeable throughout the entire process of my rental. I really appreciate her efforts and look forward to her kind greeting on my arrivals.

Scardenia was so helpful with replacing the hasp on my storage unit thank you so much

Scardenia did a wonderful job!!

Scardenia was extremely helpful finding us the right storage unit.

Lamolia went above and beyond to make sure I was taken care of. Thank you!!

Lamolia helped me very well with my storage needs I would definitely recommend storing with her

Rebecca with sales input my information incorrectly. Stayed on the phone with her 30 minutes only to end up being advised to download the app and input my information myself mostly. Was promised a lot ready for me when I arrived at 7 AM. THAT WAS INCORRECT INFORMATION. Wasted my commute only to find a locked unit was mine. Called customer service only to be hung up on for language for using the word damn non offensively. Wish I could rate it a zero. ABSOLUTELY TERRIBLE CUSTOMER SERVICE

Lamolia was great witb helping me get in my storage

Sarah really helped me I was in a pickle she took her time and assisted me to the fullest of her job description. Thankful that your facility hires people like her. AWESOME!

Lamolía and her DM Angie got me straight with a 15x30 they’re customer service was great thanks you guys

Lamolía & zariah are really nice & helpful got my storage rental done in less then 30 min probably lesser really great customer service

Access to the actual unit were not clear...

Very shady experience from the heavy set white ladie that works there. Gave me the run around and wouldn’t answer my calls until I called from a different number then she answered. Quite honestly I will never do business with this person ever again . Heavy set ladie with tattoos. Bad hair cut Stay way from her she’s evil

If you are in need of a storage please look into Public storage!! I started my reservation at the WT Harris location with Jesse the store manager who was awesome and very helpful but once I got to the location, I needed a bigger unit and Jesse referred me to their next location on Sharon Amity. Not only did he refer me he called and set everything up while I was there. Ms.Carol at the Sharon Amity location was very helpful with getting the new unit setup over the phone with Jesse and once I arrived at her location. I had a problem with my unit space. Ms. Carol took care of the problem with such great customer service. I will like to thank them both for the seamless process for me💕

Lamolia provided outstanding customer service. She was very patient with us and made sure we were satisfied! Very friendly and helpful location.

Sharon was awesome to work with and got me the space I needed within my budget. Clean property and wonderful customer service. Will absolutely tell anyone looking for storage to go here!

Came in to see about getting a unit and Sharon went over everything with me made getting moved in extremely fast and easy very satisfied with her services

Ok

On my visit I was helped by Sharon and Lamolia . Sharon helped me get rented and was able to get me a unit .Lamolia provided me great useful information . Thank you ladies very much .

The people that work here are great and very helpful 5stars for the employees. 1 star for the company, they don't value customer loyalty and will jack up your rates every year so watch out. You can move your stuff to another same size unit for cheaper which in inconvenient and makes no sense. Won't be here long

Lamiaolia, she was excellent and made my rental process go by smooth and easy...

The young lady and staff were so very helpful and knowledgeable. I would recommend everyone I know to use this location for their storage needs. 03-04-2023

The customer service was outstanding thank you Danielle

Great job I appreciate you transferring me Danielle and Sharon for recommendations on ps app

Danielle did an amazing job

Way to go Danielle Great job

Thank you Danielle for helping me with my lock great job

Sharon and lamolia did a great job renting my unit

Great customer service

Thank you so much Danielle

Rate increase after I was told on numerous times It wouldn't. (50$ increase)

Carol and Lacey are awesome great customer service !!!!! Always polite and nice !!!!!!ladies keep it up great job

Carol is awesome

I am getting absolutely fed up with the constant rate hikes almost every month, the first one I was ok with but now there’s been like 3-4 possibly more in the past year it’s ridiculous, for a tiny little space now over $200 a month. Can’t wait to find another place to use or for this money just buy my own storage building. Not happy.

Very nice lady i enjoy talking to her

Lo ciento por la reseña que puse pero el supervisor tubo una emergencia y yo no lo sabía casi siempre son muy amables

Carol ..One of the outstanding and awesome managers offering satisfactory and rewarding services. Keep up the good job!

Carol was great help with helping me rent my space I would recommend this location cause carol is awesome

Gret muy bien 100%recomendada carol ☺️servicio facil y barato

Awesome ladies at this location Carol and Lacey was awesome . Keep up the great customer service ladies

Came in today to inquire about a storage unit and I have to say Carol was so helpful she made sure all my questions were answered an that I had all my supplies I needed to make my move so much less stressful thank you Ms Carol keep up the good work!!!!!

Lacey was great!!

Ripoff STAY AWAY

Jaylen was the best Quick and explained in detail

Bob has been nothing but helpful and extremely nice I would recommend this storage unit place and he’s always on alert

Very nice people .

Carol was very helpful, personable, and professional. She answered all the questions I had, and made the whole process quick and easy.

Carol was awesome helping out right at closing took care of me quick and I was in and out. Thanks Carol

Bob, the manager was prompt and helpful once we got in touch with him. I had to bring some things for my friend Kim J. To her storage unit. Thanks! Bob..

Carol thanks for helping me and sending me to another storage facility

Carol and jo was very friendly and always have and also great customer service.

CAROL AND JOJO ARE THE BEST TWO THERE NO ONE CAN FIT BETTER THAN THAT DUO 😎😎😎 5 star for personality, presentation, made us feel welcomed 😸😁. Stop by give them a look

Jo was so amazing. She went above and beyond to ensure my experience was amazing and my questions were answered. She has a great personality and walked me through the rental process seamlessly. I truly hope this company recognizes the gem they have and give her a pay raise. Thank you Jo for making what was a horrible day, the best day EVER!!!!!!!

Originally when I went in, I thought everything was going to work out, but I ended up having to move my things out early because the storage unit was engulfed with spiders that where all in my items, due to the ceiling having holes which looked like water damage. On top of my complaint, they tried to bill me an additional 75.00, stating I left items, which the storage was completely empty. I will be disputing the bill and contacting corporate.

Miss Scardenia did an amazing job she is the best🤩

Ok

Jo is great provides the best customer service

I would give Marriam a 5 star due to how she handled me and the other customers concerns. But y’all would believe how comfortable she made me feel leaving my thing at her facility. My situation was handled in a professional way. Marriam was very understanding and she went out her way to help me. From reserving a unit was the easy part. Once I got to the location I couldn’t get through the gate. My code wasn’t recognizable. Then once I got to my unit that was assigned to me, the lock wasn’t in the unit. So Marriam not only helped me with one issue but two issues all was handled in a timely mannered between customers.

This location has the best customer service I was there and the person who was at the reception her name is Jo! she’s amazing I highly recommend her for information !!

Great place to store extra "stuff". Management is friendly with good customer service etiquette.

I stopped in to make a payment on a friends storage and although I am always treated very nice i was impressed with Jo helping another customer that seemed to be going through something. She was very compassionate she truly cares. I rented space online and it was super easy to do. Came to this location because of previous service Jo was still there and as friendly and helpful as ever. When I need space again and more than likely I will I will return to this location.

Ms Jo was amazing . Very accommodating , personable and professional . Her care makes this establishment successful !!!

Clean, well run.

CUIDADO EN ESE LUGAR SE ROBAN LAS COSAS, Y AL FINAL NO LE RESUELVEN NADA… ( LADRONES )

Ms. Marilynn Jones provide EXCELLENT CUSTOMER SERVICE. She resolved my issue immediately. I highly recommend this location.

The lady behind the desk was very helpful. She went over n beyond to help me find what I needed.

This is my 3rd time back at this same location. Joe has always been here for me in a Big way. I appreciate her she is such a great customer Service person I always and look forward to my stay this time around Thanks

Great customer service, Marilyn at the front office was excellent help us with everything we needed

Would like to give a review on Joe she's the best I love her she just what she needs to do and she's a very good representative without company very friendly very helpful get the abyss representative running that Public Storage there. Jo's back Public Storage Better not move her again! Or I will change to a one star

Marilyn the assistant property manager has been very friendly and helpful during my move in process. I truly appreciate her. She has made the process as convenient as it can be.

Marilyn took very good care of me. She made everything very easy for me. You have a great employee here. Thanks for being so friendly.

Great customer service

They are the best!!!!

Marilynn Was very nice to me and Mt uncle and she take her time and and u she didn't leave until she got us ok with the storage so thank u

Marilynn was absolutely awesome she took her time and was very helpful

Keilada was great she deserves it all

Customer service was excellent!

Miss joe was very helpful she is great help thanku so much .

My experience with Ms. Maryland was awesome she was very helpful.

this place is not safe. Six months ago they broke the lock on my unit and stole all my tools and I paid insurance and they haven't solved anything for me, be careful because that place is a nest of thieves

Just drove bye

This place is amazing with Mrs. Jo. She has made the whole experience worth coming here again and again. There are other places that are much closer but do not mind the drive here.

The property manager at this location is one of the hardest working people I have ever seen at public storage weather it be on the property or in the office. If you want honest exceptional service, a service you can be certain is done right with respect and pleasant customer this is the store for you.

This place is unsafe and there isn't anything there to make customers or employees feel safe about being there. From what I understand an employee was robbed and beaten at this location recently. I have also noticed that management doesn't seem to care as long as it isn't happening to them. Something has to be done.

Joe was awesome to me. Positive vibes and Happy customer. Appreciate her a lot. We need more people her!!!

Joe is the best ever at this location, had a problem that she took care with urgency and a smile. Thanks you Joe

I met some very nice and professional employees at this location. Chanique was very nice and helped me out quickly. I feel I will be happy with location. Thanks ladies at Public Storage!

Chanique and jo were very helpful with making sure I got the best unit and helped with the mobile app

Jo was very helpful in helping us acquire our 2 new storages. She was very attentive and customer service was second to none. We were in a bad location with horrible service and Jo made us feel right at home. She had all the answers for all my questions. I look forward to continue our relationship at this location for many years to come.

Jo is a nice person and patient ease do not move her again very happy she is back

Chanique and jo were a great help and took time to help me

Chanique was great help. Fast service beautiful personality. Need more like her.

Keilada went above and beyond in helping me close out my unit. I live in FL with no ties to Charlotte that could help. I had a few items I paid an individual to clear out of storage and he failed to do so. Keilada worked with me by taking care of them herself. In our many discussions, she was always polite, knowledgeable and a very good listener. Thank you Keilada again for calming the storm. 😎

Lacey was awesome. She was extremely helpful with today's rental. Thank you.

La Persona que me atendió fue muy amable y me ayudó con cualquier duda que tuve al rentar un espacio en este lugar.ella es una mujer Blanca Americana...por eso le doy 5 estrellas.

I would to give top stars to Ms Keilada for her great and quick service very helpful and friendly that want make great customer service and she have all of the above I recommend anyone to go to the public storage on North Sharon Amity I really enjoy my visit

Ivette was super patient and helpful. Thank you for everything

Ivette buen Servio al cliente gracias muy amable

Recived really good customer service. Ivette was really helpful.

Muy buen servició

Aleaha and ivette was extremely helpful and friendly! Definitely recommended!

Danielle at this location was friendly, and was doing everything in her power to make sure I got what I needed. Thank you for being sweet and giving great customer service.

Ivette was amazing great customer service! Will definitely recommend

I have been renting here for over a year now and Ivette has always been extremely helpful and kind.

Great customer service! Ivette is amazing!

Definitely recommend this location. Keilada was wonderful to work with and made the check in process very easy. I had to move up my move in date and she made the process seemless. Highly recommend.

Ivette is very professional super patient and gives great customer service!!! P.S trying to convince her not to go to Fl.

I will definitely be back. Keilada made my experience less stressful than it was. She was super friendly,patient, and her customer service overall was excellent.

Amber and Ivette provided me with excellent service!

Don't come here if your pressed for time! Me and a friend of mine have rented space here and both of us had to transfer our space to another due to confusion between the property supervisor and customer service.. Do Not Believe Anything customer service says.. prices sizes and availability change on site

Ivette is great!

Ivette is always super kind and helpful when I have questions about my storage.

The staff here are awesome especially Keliada. She has the best customer service of anyone I’ve ever met. I will definitely come back because of her .

Great customer service!

Ivette was super kind and helpful. Really helped me out with my move in process.

El lugar es muy seguro y la amabilidad del los que atiende es muy buena, gracias🙏💕

Kept clean, good security.

Muchas gracias Ivette por tu buen servicio al cliente. Tu servicio fue excelente!

Just moved in to this location from another Public Storage and i am so pleased with the customer service that Ivette has provided us. Really helped us out with everything!

Customer service is extremely professional from Ivette she is very detail oriented. Will do business again. Keep up the good work.

Ivette was great to me good person

It's always great to receive great customer service like the one i always get here at Sharon Amity. Thank you Ivette!

Thank you Ivette for your excellent customer service!

Ivette is great! Always kind and helpful!

I have been renting with Public storage for a while now and Ivette always gives me outstanding customer service.

Customer service agent, was helpful and professional. She ensured my unit was clean, and inquired if I needed anything else. I later got a follow-up call. That was a nice surprise

I've been at this location for this long because of the manager Ivette. She really shows concern for her customers and doing her job above normal and knows what she is doing. A pay raise would really show appreciation!

Just rented a space With Ivette and she was very helpful. Real informative and helpful With all the move in process.

Ivette is amazing! Always very helpful and kind.

Ivette is very sweet and kind. Very helpful always greets me with a smile.

Si tuvimos buena experiencia con Ivette,provee con excellent customer service.

Excelente servicio, las señorita Ivette y Cherie son excelentes personas muy amables, brindan buen servicio.

I have been with public storage for over a year and I have always received great customer service here. Ivette always helps me out with any issues I have. Always greets me with a smile.

This property gets 5 stars from me because CAROL is the absolute best. Moving can be very stressful. Carol made things so at ease!! Thanks again Carol!!!

Carol was a very sweet lady and friendly as could be. She answered any questions I had and was just a pile of awesome sauce!! 😄

I recently vacated my unit at this location and wanted to take a moment to praise the staff at this location for their willingness to work with me on clearing a balance. We removed our items on July 17th but were not able to remove our lock until after hours on Friday, July 31st. Upon our arrival the gates were closed and we were unable to remove our lock which technically made us responsible for a August payment. Fortunately, Matt, the regional manager worked with us and granted an exception to clear our balance. I highly recommend this location for all of your storage and move related needs.

Hola Ivett me atendió súper.bien,.muy amable y lo bueno q habla.espanol

I just rented a space and ivette was very helpful and kind. She really helped me out with the move in process.

Carol was so nice and polite Great customer service and knowledge of storage . i would tell my friends to come here .

Ivette and Kristi were so pleasant, patient, and helpful. Ivette handled setting up my rental unit, and was just so personable and kind, even at the very end of the day on a weekend. Despite the challenges of COVID and masks and protocols, she didn’t let it affect her customer service. Great experience!!! She was training Kristi, who was also very kind and working hard.

Ivette is always super nice and helpful!

I was assisted by Ivette at this location. The service was excellent and she was very detailed with great customer service!!!!!

i came with my grandma to help her move her stuff in stroage and the ladies Ivette and Carol had awesome and amazing customer service they both had great knowledge of storage and i would recommend this location to all my friends and property is always clean i always see one of the ladies out doing something on property . great job ladies keep it up

Ivette has the best customer service ! She is the best!

Ivette gracias x su buen servicio me gusto como me atendio

Ivette was very friendly and sincere! She provided helpful information about the climate controlled unit and answered all my questions thoroughly. Highly recommend this storage location.

The people have been very efficient and professional each time I have come in to do business. Carol was especially helpful today. I also appreciate the protocols they use to protect from the spread of corona virus,

Evette is a great person she is so helpful and sweet personality..

Ivette was very helpful!

I am writing a positive review ONLY for the people who work at this facility who are very nice and helpful! Ivette spent time talking to me yesterday about my concern about the high rate I am paying on my unit. She was both very nice and helpful! I talked with Carol today who was also very nice! I have been a ‘a good tenant’ renting my unit for 15 years and I never missed a payment. However I am paying double what someone new coming in would be paying on my unit. I don’t feel that is fair and a sad way to treat good longterm tenants. She did request a rent reduction for me and this is so not her fault. However the reduction was not that much. But she did explain another option to me so I really wanted to acknowledge that the people who work there are very nice and helpful to their clientele.

Ivette is always very pleasent and nice. Great customer service.

Ivette is always so kind. She’s is very knowledgeable definitely knows what she is doing. So glad she speaks Spanish.

Ivette is always friendly when I come to the office. Always greets me with a smile.

Ivette is amazing!!! Excellent customer service!

Taska muy buen servicio al cliente, gracias por ayudarme 🙂🙂🙂

Very nice people and helped us a lot during this pandemic crisis.

Jo provided us with great customer service if need will return

I like cherese jo and Ivette at this location great customer service here

I like cherese jo and ivette great customer service . warm smile all the way around in i would ask four one of those three.

Great customer servir at Ruiz locación año 3 people cherese jo Ivette speak español to my family mucho love thai will come bacj here

Ivette and jo are very respectful and are always the best helping hands you can ask, I would recommend them to anyone for there storage needs

Jo gave me One of the beat customer service experiences ive ever had. Superhelp very attentive to my needs. Even helped with a lock out promptly and with great care!!!

I RENTED AT THIS LOCATION FOR SEVERAL MONTHS AND JO AND IVETTE WERE AWESOME. IT WAS GREAT STOPPED BY TODAY TO SAY HELLO AND SURE ENOUGH THEY REMEMBERED ME BY NAME AND STILL TREATED ME LIKE FAMILY. I WOULD RECOMMEND THESE LADIES AND THIS LOCATION TO ANYONE NEEDING TO USE STORAGE!

Ivette was awesome I love her customer service. Would recommend this site

I recommend public storage to any one who is looking for storage space they are very patenice and understanding the manager jo is great at what she does love them so much great place to have your stroge

Ivette is amazing!! She always greets me with a smile!

Yvette and Jo were extremely helpful and good regarding my needs. They were very busy but professional.

Ivette is a great person.

Jo and Ivette provide very good service

Very polite and helpful staff.

Ivette and Jo made my day in more ways than one. Exceptional customer service in representing Public Storage!! My uncertainty with deciding to stay was in the hands of these two beautiful people. They made me feel like family. Safe, secure and at home. Public storage is lucky to have them on their team. Because of this specific visit, I will never choose any other storage facility besides Public Storage. 🤩🤗🥰💜

Simple, easy, and no hassle leasing! Ivette was wonderful! Thanks guys.

So every time I come to the Sharon Amity location Jo definitely and Cherise have the best customer service that I've have gotten in a long time I expect to see their faces every time I come to this location five stars all the way thank you so much for your service way to go ladies

Yvette and everyone else in this location are all really nice and friendly. I enjoy my first visit, thank you ladies keep up the great job.

This location with Ivette Cherese and Jo. Provided me with excellent customer service. I would recommend this location to everyone.

My experience at Public Storage was amazing I had the tour I was given detailed instructions as to how to use the key I was able to walk around in the unit and I wasn't necessarily pleased with the first one but it was okay and I was shown another one that was the same size it even look better and smelt beautiful. It would be my recommendation to anyone that is looking for a place to rent public storage in Charlotte North Carolina specifically is the place to be. Joe, Cherese, and Ivett were the most Pleasant of people providing service during my tour. And yes I got the perfect unit.

Ivette was great! Amazing customer service!

The people here are very friendly and helpful. Usually when I come here to pay for my unit or need an answer to a question over the past two years Joe and Yvette have been working and are always helpful and very personable

Ivette cut short her lunch break a few minutes early to get me registered and the whole process was smooth , her and Jo make a great team ... highly recommend ....

After having a really unpleasant experience at Uhaul storage. We went to Public Storage in Sharon Amity. WOW!! What a difference. Amazing Experience!! Thank you Ivette! She was very pleasant and knowledgeable. After coming such a long way, finding an understanding friendly staff ready to assist you, is a plus. Excellent customer service! I will definitely refer friends to this establishment.Thank you! JC

Ivette and Jo are fantastic. They are like family. Have been here for quite some time and very happy

Ivette was so helpful with everything. Great customer service! 😄

I have been storing with public storage for over two years and the customer service that I always receive from Jo and Ivette is amazing!

Ivette was amazing! Great customer service!

The staff at this location are so very patient, friendly and professional! I'll never store anything anywhere else!!

Ivette and Jo were extremely friendly at this location and made the experience very seamless. Would highly recommend this location! Also got a really good deal on a unit.

Had a very good experience here. Ivette was very friendly and helpful. understood our requirements and helped us choose the right size.

I have stored here for over a year and the customer service i get everytime i cone is excellent. Thank you Ivette!

Ivette was great today love the energy 😀

Every time I use this storage facility Im greeted with a courteous customer service reps that go above and beyond to help customers needs and wants, a special thanks to Ivette. Ivette is always wonderful. Thank you ladies.

Ivette was amazing! She was very helpful with my transfer. Made it very smooth and easy.

Jo was very helpful with the rental process. Thanks

Kudos to an AMAZING STAFF at Charlotte, NC property on Sharon Amity. Thanks for taking care of my property for 11-plus years and providing EXCELLENT customer service! Jo and Ivette...you ladies rock!!! J Rochelle

Ivette rocks!!! Thank you!

Ivette was very professional and informatve

The manager Jo is very friendly and super helpful.

I think Jo and Evette were wonderful I will give them a 10 because I have outstanding customer experience . I am also a repeat customer. I am a customer for life my rating is a 10.

The staff at public storage here are excellent. They are very attentive to your needs and make sure you have the best experience possible. Joe and Ivette are a wonderful team.

Our first experience using Public Storage was fantastic! Jo and the rest of the staff that we dealt with were extremely professional and helpful to my wife and I throughout our entire rental process. Jo was especially helpful with assisting us with everything we needed and made us feel like she was helping out one of her own family members. The unit we rented was clean and was the exact size that we needed. If you're in the area and need a place to store your extra stuff, this is the place to do it!

The most gracious, pleasant with a beautiful soul having ladies work here. They pay so much attention to detail and always make sure each and every customers needs are met no matter how small or tedious they may be. I have been doing business here for the past 5 years and they have always been the most helpful and pleasant to me. Outstanding customer service second to none. Special shout out to Ivette, Jo, and Heaven. If your working with either of these beautiful ladies just know your in good hands.

GREAT !! Customer service Felicia helped me with everything I needed I highly recommended everybody to go there for storage

Miss Jo is the greatest!!! The place is very clean & they are so friendly..... I strongly recommend this place to all my friends.... the best place to store your belongings ❤❤❤❤

Ivette was very helpful, kind and considerate.

Yvette very nice ,excellent customer service .

Just rented a space and Ivette was very helpful. She made the process very Smooth and easy. Thank you!

Ivette is always friendly and pleasent. Always greets us with a smile.

We enjoyed the service and the property seemed in perferct order

Jo customer service is awesome andbher assistance in getting me what I need. This is my 2nd time here.vShe is always willing to .help

Jo was super helpful and I am very pleased with the location and property.

Ivette was very efficient and helpful signing me up and explaining operations.

I been renting a unit on this place for 7 years and everytime I have a question JO is always helping me with all my needs so if #10 is the best I'll give JO a #10+ because she is a great person and she always give me the best costume services. Thank you JO

I went to rent a space last month and Ivette was really helpful. She explained everything in detail. Moving process was very smooth thanks to her. So thankful she spoke Spanish.

Ivette was very nice and helpful. She was great!! Thank you Ivette!!!

Ivette is amazing definietly recommend this place.

Joe was very nice with great customer service very knowledgeable and made me feel like I would be happy being here at this location.Jo still great staring to feel like family.

Richard was very helpful and did all he could to get me what I needed.

Excellent Customer Service from Richard and Hala. The service I was giving today was amazing. Workers in the field of service needs to take a lesson from Richard and Hala. If I was a business owner I would want to offer a job opportunity with top of the line pay. Excellent they are.

I've used this storage before, it was excellent. Today I was a little stressed and had wrong size storage. Today Jo was very helpful and very patient with me!!

Sucked. Roaches was in unit. I never had roaches. I pray they don't follow me. I was moving out today and no longer her needed storage and they Charged me for a lock I didn't need. I hate I didn't go to uhaul.

Excellent service Jo and Ivette were awesome, helpful, informative and a total pleasure. Made this moving experience simple amd easy. Recommend this Pubic Storage to everyone!

Ivette is awesome...she was very helpful with directing me on the whereabouts in this facility and the city.. Jo was the best!! She made me feel welcomed from the moment I stepped through the door.. She had a smile on her face and made me laugh as she assisted me. This location is awesome and will get all the business and referrals. GIVE THEM RAISES!! THEY ARE AWESOME!!

Every time we store with these guys Jo is always so helpful and makes my family feel right at home.

Reasonable rates

Great location and customer service! Jo, helped my daughter and I find the perfect unit for our specific needs and she was very patient and helpful. I would recommend this location to anyone searching for alternate storage space.

Jo at this location is not knowledgeable and up sales products that customers don't need.

Ivette and Jo were awesome! I never knew moving into storage could be so fun! Atmosphere is awesome and they made everything very easy. Thanks ladies!

I went by here to check out storage units. Carolyn Shousky was asked if she would show me the different sizes of storage units, the price per unit, if she has a lock that goes on the unit, and if they in fact have it staying at the right temperature.i also asked her what all do they provide for people renting a storage unit. She was with manners, loyal, and was polite. Thanks to her I will be recommending this Public Storage to others I know. Thank you

Jo was excellent !! She was professional and kind..thank you very much

Very good services is great nice ladies jo nice person thxs

I must say my experience with the staff of Public Storage has been extremely pleasant. The property manager, Tiffany Stotesbury is amazing! She knows her stuff, and tries her best to work for her customers. Janile Ross is so helpful, and very informative and she will call you to ensure that you stay abreast of your account. I'm very pleased with the staff at Public Storage, and I will always use them when needed.

Great customer service!!! Jo is awesome!!

Had a great experience securing a storage space rental. Millions of kudos go to Jo and her staff!!!!!

Jo helped me out with everything i needed providing great service

Very, very helpful sale representative (Janile).

Rick was very helpful and prompt with service,he has a great personality and very nice.

Janile was wonderful and very well informed. As you know moving can be very stressful. She was a tremendous help. Very warm and welcoming. I would definitely recommend Public Storage. Ask for Janile.

Jo was amazing!! Super nice and friendly. Great customer service.

When I visit the Public Storage on Sharon Amity I'm greeted with a smile and Welcome. I get the service I need and special offers to keep my personal property safe. Today Richard handled my needs with a 5 Star. Thank you Richard and Thank you Public Storage

I was really needing help on getting a unit. I needed a good price range and Akia helped me figure out my needs. I'm definitely making a reservation and renting with her help. 😊

Always happy positive professional and informative experience. Property is always clean and neat. Staff is always A1. I love Ms.Joe

Went in to see the unit I reserved and to get the keys and met with Tina, who according to her own report, isn't a regular there, which is good. She was rude, did not provide correct information and when I asked her if she had a problem because I felt put off by her demeanor, she asked her co-worker Carol to take over. And I'm glad Carol did. Carol was very helpful and kind, and gave me the information I needed about the place. When Tina first took me to look at my unit it had no working lights (lightbulb out) and I was told I had to leave the unit cleaned despite the fact the floor was full of leaves and dirt when she showed me the unit. I asked if they had a broom, she told me no, they did not. I explained it was dirty and she said they can't help leaves flying in. So I am being told to clean a place that she gave me dirty? I asked her if they could fix the light and she said she would have to put a work order in for it and couldn't provide a time when it would be complete. I didn't want to have to replace a bulb for a unit I paid to get in order and needed the light to see when storing my things. So when Carol stepped in to take over, not only did she get the broom they DID have at the site, she went in and swept the unit clean AND she replaced the light bulb herself! That is service and if not for her I would not have continued with my check in. If Carol was not there to take over that transaction I would have left. Thank you Carol. You made the sale and experience satisfactory.

Joe was very nice. Great service.

Store number 08559 Mrs. Jo was amazing! Great person to talk to ho answered all my questions and gave the best service! Totally recommend!

The staff here Carol, Jo, and David has alot of knowlegde bout renting a space and i loved Carols sence of humor. She has alot knowledge on renting a space i wasnt sure what size i really needed but she got me the perfect size for my items and she was very sweet.

Carol and Jo we're so sweet, amazing and gave me excellent customer service. I highly recommend them to my family and friends.

Awesome customer service......Mrs. Jo and Mrs. Ivette are the best I was treated more like family then a customer I have used this facility twice and each time these ladies showed exceptional customer service I will use them again in the future for all my storage and moving needs......Best storage facility in Charlotte

Carol was awesome. Very informative and got me exactly what I needed

Ivette and Jo always give the best customer service and welcomes me with a smile and wave.

Are you climate control?

Excellent customer satisfaction from Ivette and Jo

Jo Was Nice She Made Me And My Boyfriend Laugh So Many Times She Deserve a 5+ She Do a Good Job At Her Work I Got My Storage Happy :)

Jo has always been very kind and sweet and offers excellent Customer Service.

Ivette was wonderful! She was very kind and helpul. Gracias Ivette.

The agent was great showing me every thing I asked for. Tina was awesome!!!

😍😋😆 Ivette was like totally awsome!!!!!

Ivette, Janile and Jo are great people!

I had a great experience with this facility. The employees were very informative.

Janile provides amazing service today! I was in and out in NO time!! Thanks again

Janice was extremely helpful, polite and professional. I am looking forward to storing my items here.

The employees on auction day act like it's hard to open the gate for us to park with our trailer. We always get eyes rolled at us or attitude when we ask

Ivette was very nice and helpful will recommend to friends and family.

Joy and lvette are best

The BEST ! Jo and Ivette were extremely responsive in regards to my unit. Thank you, Ladies!!

Janile has good service and was patient

Janile was very helpful. Loved the service

Janile had good service and saved me some money!

Janile, did great! She gave us 5 star service. She was very knowledgeable.

Jo and Ivette were very helpful I stopped in as I needed a number for another lactation and the were super friendly and willing to help. Thanks so much

This place is amazing I been having my things stored there for the pass two years and would never change it they have the most amazing staff there jo and evette these ladies makes me feel special everytime I come there I can truly call them family they know they job and truly good and hard working people

Ivette was very helpful and friendly every place needs people like her will return to this location

Best customer service Two ladies Joan and Yvette are knowledgeable and patient definitely recommending to all who need storage space

Place was very clean. Very nice units. Jo there is amazing and extremely friendly and helpful.

Had great experience with jo, while looking at spaces, very kind and courteous. Great customer service.

Carol gave excellent customer service !

representative Miss Joe was a very nice professional lady I'm glad to be doing business with public storage Terry McManus with M & M Carpet

Jo is wonderful South Blvd is where I have a problem

The service was wonderful both reps explained everything well and was very knowledgeable about they knowing

This was my first time in this public storage location, the whole place is very clean and well maintained. Jo, was a pleasure to deal with, she is knowledgeable and very kind and professional. I can’t ask for any thing better. I have no hesitation to recommend this location to any one.

I made online reservations and went it and was greeted by Jo. She accessed my needs to make sure I understood what I was getting and if that was exactly what I needed. She went above and beyond. The facility was clean, pleasant and fun atmosphere. I will recommend to anyone.

Just was serviced by Ivette, she was more than pleasant, helpful and had excellent, quick customer service.

Jo is awesome love her

I, and my family, have been using this location for over fifteen years. I can honestly say, I (we've) never had any negative experiences with staff. Once, there was an issue beyond staff's control, where the ceiling fell in w/in the unit itself. But with Ms. Jo's help, always emphasizing the importance of insurance, the problem & transition was fixed smoothly & quickly. I highly recommend this location to anyone looking for friendly, safe, & secure storage options.

Great place great customer service

About a year ago, I used this public storage location because it was out of convenience and close to my destination. However after my experience with Karen last year I decided to return for my moving knees this year! Nevertheless, she didn’t fail me, once again this year! Her outstanding service should not go unrecognized and she should be rewarded in someway shape form or fashion! She is very efficient, respectful of my time, and one of you all’s best employees! BAM! I love heeeeerrrr

Jo was a pleasure to work with. She was very patient & her customer service was excellent. I appreciate that she didn’t mind small talk during the wait time of the visit.

The process was quick and easy. The online services were easy to navigate and set up. The unit was completely clean. Ivette was knowledgeable and informative. Also, a total professional. I am comfortable storing my belongings there . Continued Success! R.

Graat. Service. N quality. From jo. Grat. Attention

Cherrelle was Great!!... Phenomenal customer service

Karen was wonderful and very helpful

Ivette was amazing! Excellent customer service!

Very nice staff. Easy process to get unit.

My girl friend Nicole and I had the pleasure of working with Marshe'a. Marshe'a was very friendly and helpful and professional. She made suggestions that would fit my needs. She was very knowledgeable about all the services you provide. She gave me the best customer service. Nicole Woods.

Marshéa was very friendly, courteous, helpful & very patient with me....thanks girl!!!

The people they have here are on point . They helped me keep my stuff in great shape

I love their customer services. They are a lot better than the one down the street from them!!

Ivette was super sweet and nice. helped me with all my storage needs.

Ivette was super nice. So glad she spoke Spanish. Made my move in super easy. Will recommend this place to everyone.

Ivette was awesome! She was very helpful with everything. Great customer service.

Staff here is excellent! Jo, Ivette, and Katrina were very helpful, friendly, and professional in helping me find the unit that I needed. They took the time and effort necessary to help me without pressure of any kind; and no place else even came close to their price! They were also very helpful in advising me regarding supplies that I might need. I ended up being very satisfied with the unit I rented! Thanks ya'll!

Jo and Monica came or in the rain and storming weather just to show me how two lock my storage. They were amazing. Now, that’s customer service!

Jo was an absolutely delight! She anticipated all of my needs and solved any issues I would've had before I even thought of them! Danny was also very fun and the two ladies were joking and talking with me during the entire signup process!

Ivette and Jo are always friendly and super nice. They always greet me with a smile. Great customer service.

Thank you, Kenndy & Joe for great customer service it was excellent. Still loving it Cotez Silverio

Ivette is always pleasent whenever I come to my storage. GREAT staff!Glad that she speaks spanish.

JO exhibits great customer service

When you walk in, Ms Jo and her staff will greet you with a smile! They have great prices compared to the rest of the city of Charlotte, and a safe location to store your items. I highly recommend!

Ivette and Jo were amazing!! They really helped me with my storage needs. They were both very knowledgeable, friendly and funny.

Jo, Ivette, and quadderra were really awesome in helpin me find the RIGHT space for all my needs. Best and most understanding staff I’ve ever met at a storage place.

Ivette and Jo are always friendly everytime I come to the store. They always give me great customer service.

great customer service ..staff was very friendly and helpful heather and and cant remember the other lady name but they were both excellent... thanks for everything ...

The staff at this location have always been wonderful and helpful every time I visited them. They personalized their service and made me feel valued and respected. I would definitely recommend them to anyone.

I experience excellent and friendly customer service every time I visit this location. I would recommend them to everyone.

I came in yesterday and I was so spaced out due to my reasons I was having to move. Ms. Judy made sure I was taken care of and I had everything I needed! Definitely recommend storing with them!

Quaddira gave me a call from Public storage about what did I need to bring to get the storage came inside and Ivette assist me step by step what an amazing people they are helpful - respectful great customer service sincerely Santos Great Team You Have JO.

Ivette is always pleasant everytime I come in. She always has a smile on her face. great employees.

Ivette was great! Provided outstanding customer service, extremely helpful during a stressful time. Entire staff was cheerful and warm. Thoroughly satisfied with experience.

Ivette and Jo were great. I dont really speak english very good but It was great to have a spanish speaking person at this location. Thanks Ivette.

Jo was a customer service rep and very nice. Appreciate the great services

Jo is very knowledgeable and was very helpful in my leasing experience. Def recommend this location if you are looking to rent!

Jo and Ivette are great

Should I own the property by now LOL

Was in need of storage Ivette was AWESOME took care of my needs even helped me to decide on a great pack that made the start of my packing easier

These guys are wonderful and Ivette works magic and makes everything total easy

I had the experience of working with Jo and she was beyond polite and helpful and made this stressful moving process less stressful. Thanks Jo!!