Amanda servicio es bueno gracias
Amanda got my rate reduced with an amazing smile and service, she even helped me get my gate access retrieved.
Amanda y Brigitte son buenos personas y tiene mucho información para rentar
Came in to this public storage frantically looking for a unit because I am on a move out timeframe and amanda and carol went out of there way to work as quickly and efficiently as possible to get me in. The service I received was nothing short of phenomenal. Without them I don’t know what to would have happened. Please praise them.
Muy bien excelente servicio
Very personable and patient… I appreciate the personnel that work at the Public Storage. Amanda and Carol are knowledgeable and caring people!
Carol and Amanda They were very kind and gave me good service 😊😊
Carol had great customer service .
I like to thank Public Storage for such an awesome Representative (Mrs.Carol) for being so helpful and patient with me as she helped me get my account on point. Public Storage Need more people like her representing this business…. P.S. Again Thank you Mrs. Carol.!!
Carol a blessing always available and people skills are awesome
I helped someone get a storage room at this facility. There was a hiccup when we got there but the manager of the facility quickly solved it. It's a secure storage facility with entry and exit gates controlled with a personal pin number. The prices for the units were extremely competitive. They also have surveillance.
Carol helped me with my issue of my lock, she was very attentive, helpful and had a great attitude.
Carol is a one of a kinda..She has great customer service skills and cares about her customers. She is very knowledgeable and very helpful. I go to.this location because of Carol. I will not pay my payment at another location..And I try and make sure she's there. You need more employees like Carol.. I give credit where credit is due. Thank u Carol for.all u do. Heather B
Carol was great! Professional!
Carol, this past weekend truly was gem to me. Thank you for your willingness to help me out with using all the resources that were provided to you. She went over and beyond with me, moving from one storage unit to the next within the same day!!!
Carolyn and Christy are awesome staff keep up great work ladies
Christy really was a help with getting my storage unit. Her customer service skills are great 💯
I recently had a small issue with being accidentally charged by the storage facility, but they handled it very professionally. The regional manager personally reached out to me, apologized for the mistake, and quickly refunded my money. It’s rare to see such excellent customer service nowadays, and I really appreciated how they resolved the situation. Will recommend this location to anyone.
Great customer service from Mis Carol
Nice friendly and accommodating
Amanda y Cristy está buenos personas gracias
Amanda and Christy were the best to work with
Christie helped get us set up with a storage unit and was super helpful! Def recommend
Carol at 5301 N Sharon Amity helped me get my storage space with no hassle. I had arrived and she was polite and showed me my unit before I submitted payment to make sure I was indeed satisfied with the space. I recommend this place for sure. She also helped this elderly lady make changes and explained everything to her. Great communication doesn't go unnoticed.
Carol is amazing and great customer service always see her out on property and she is always so nice
Great place and the lady in the front office is very nice and helpful
This is my 2 experience with Public storage. I will continue to use them and also refer friends.
Christy and Carol are very polite and keep the property clean keep smiling ladies
Carol me a dado buen servicio a cliente
My experience today at Public storage was great. The customer service was awesome, thanks to Susan. She treated me like family.
Emily did a great job and she was very nice.
Christy and Carol friendly and great customer service
Carol is awesome. I was in a difficult mental space and she made everything so easy.
Carol was amazing. Awesome service!
Carol and Christy were very Friendly and helpful. easy to work with .
Susan Carol and Christy are the best they are the greatest treat you with much respect
Clean location, Nice staff !
Susan is the best not only did she help fine a better unit the pricing was fair should be General Manger across all 50 states which carry the Public Storage name!!!!!!
Scardenia was helpful with my storage needs. I appreciate her patience and professionalism.
Scardenia What's so helpful?She's the best.I love this place.It's awesome.
Mom
Met with Jesse today and had an excellent experience getting a new unit. He called me first thing in the morning to setup a walkthrough and handheld me through the entire process. I highly recommend public storage, especially if you’re lucky enough to get someone like Jesse to help you out.
Scardenia was helpful with adding another space and navigating the app
Scardenia was very helpful and polite
Keeley was very nice and helped me with everything I needed
Lauren was very helpful and very kind. She took her time and explained everything to us and made sure we understood everything, highly recommend this property for anyone needing storage!!
The service here is great! I had an amazing experience with Scarlette as she was very knowledgeable and showed a highly quality of customer service.
The person who help me with my store was so nice and so awesome thanks for helping me
Scardenia was a great helping me with my storage needs.
Great customer service..
Scardenia was very knowledgeable and so helpful.
Scardenia was very helpful with navigating the PS app
Get there to access my storage. There is an extra lock on my unit, the one that goes in the hole, in addition to the combination lock that’s already on it (I’m fully paid, up to date). I call the office several times with no answer, even tho they will harass you from multiple numbers if you’re a day late on their overpriced rent. So I drive across the street with my truck and trailer to the office to find the worker hanging out in their vehicle. She then proceeds to tell me they put the lock on it because there was no other lock on it. Literally just took the combination lock off right before she told me that. The workers aren’t very bright and they will lie straight to your face as if you have no eyes or memory. On top of the fact that all of my stuff is covered in mold and bugs and has been chewed up by mice. Would love to know what I’ve actually been paying for 🤷🏻♀️ Worst experience ever.
Scardenia, she is a Lovely and patient lady. She was very helpful on assist and explain the rental process.
Scardenia was lots more of help n very nice and courteous.
If I could give 0 stars I would. DO NOT EVER RENT FROM THIS COMPANY!!! EVERRRR! It’ll be better & cheaper to have your things outside! They raised the rent just because.. they lie & say they contact you & that your phone service was off, They will quote you the wrong prices just to get you in the door! This has been THE WORST experience I’ve everrrrr had with any company! Also there is NEVERRRRR NO ONE at either Sharon Amity location! You have to set an appointment with customer service just to see someone in person! Save yourself some time & alot of money & go ANYWHEREEEE ELSE!
Scardenia was very helpful to me with the erental agreement .
Scardenia was very helpful finding me the right storage unit.
Great customer service! Carol was very patient with me. She did a great job explaining the store policies to me. I would highly recommend anyone to her.
Lucelia
Scardenia provided me with a friendly easy rental experience
Scared us was very helpful with finding storage unit today
Thank you for her wonderful customer service
Scardenia, was very cordial and professional. When it comes to customers service, she is very awesome. I almost left public storage facility due to a high charge, she step in by rescuing me and allowing me to move to a bigger and affordable unit which cut down my payment. She is very professional and awesome. She know how to talk to her customers in a professional manner. I am happy to keep with the public storage family again.
Scardenia, thanks so much for your help. Bravo, Bravo and Bravo.
Scardenia was very patient,kind, and knowledgeable throughout the entire process of my rental. I really appreciate her efforts and look forward to her kind greeting on my arrivals.
Scardenia was so helpful with replacing the hasp on my storage unit thank you so much
Scardenia was extremely helpful finding us the right storage unit.
Scardenia did a wonderful job!!
Lamolia went above and beyond to make sure I was taken care of. Thank you!!
Lamolia helped me very well with my storage needs I would definitely recommend storing with her
Rebecca with sales input my information incorrectly. Stayed on the phone with her 30 minutes only to end up being advised to download the app and input my information myself mostly. Was promised a lot ready for me when I arrived at 7 AM. THAT WAS INCORRECT INFORMATION. Wasted my commute only to find a locked unit was mine. Called customer service only to be hung up on for language for using the word damn non offensively. Wish I could rate it a zero. ABSOLUTELY TERRIBLE CUSTOMER SERVICE
Lamolia was great witb helping me get in my storage
Sarah really helped me I was in a pickle she took her time and assisted me to the fullest of her job description. Thankful that your facility hires people like her. AWESOME!
Lamolía and her DM Angie got me straight with a 15x30 they’re customer service was great thanks you guys
Lamolía & zariah are really nice & helpful got my storage rental done in less then 30 min probably lesser really great customer service
Access to the actual unit were not clear...
Very shady experience from the heavy set white ladie that works there. Gave me the run around and wouldn’t answer my calls until I called from a different number then she answered. Quite honestly I will never do business with this person ever again .
Heavy set ladie with tattoos. Bad hair cut
Stay way from her she’s evil
If you are in need of a storage please look into Public storage!! I started my reservation at the WT Harris location with Jesse the store manager who was awesome and very helpful but once I got to the location, I needed a bigger unit and Jesse referred me to their next location on Sharon Amity. Not only did he refer me he called and set everything up while I was there. Ms.Carol at the Sharon Amity location was very helpful with getting the new unit setup over the phone with Jesse and once I arrived at her location. I had a problem with my unit space. Ms. Carol took care of the problem with such great customer service. I will like to thank them both for the seamless process for me💕
Lamolia provided outstanding customer service. She was very patient with us and made sure we were satisfied! Very friendly and helpful location.
Came in to see about getting a unit and Sharon went over everything with me made getting moved in extremely fast and easy very satisfied with her services
Sharon was awesome to work with and got me the space I needed within my budget. Clean property and wonderful customer service. Will absolutely tell anyone looking for storage to go here!
On my visit I was helped by Sharon and Lamolia . Sharon helped me get rented and was able to get me a unit .Lamolia provided me great useful information . Thank you ladies very much .
The people that work here are great and very helpful 5stars for the employees. 1 star for the company, they don't value customer loyalty and will jack up your rates every year so watch out. You can move your stuff to another same size unit for cheaper which in inconvenient and makes no sense. Won't be here long
Lamiaolia, she was excellent and made my rental process go by smooth and easy...
The young lady and staff were so very helpful and knowledgeable. I would recommend everyone I know to use this location for their storage needs. 03-04-2023
The customer service was outstanding thank you Danielle
Thank you Danielle for helping me with my lock great job
Way to go Danielle Great job
Danielle did an amazing job
Great job I appreciate you transferring me Danielle and Sharon for recommendations on ps app
Sharon and lamolia did a great job renting my unit
Thank you so much Danielle
Rate increase after I was told on numerous times It wouldn't. (50$ increase)
I am getting absolutely fed up with the constant rate hikes almost every month, the first one I was ok with but now there’s been like 3-4 possibly more in the past year it’s ridiculous, for a tiny little space now over $200 a month. Can’t wait to find another place to use or for this money just buy my own storage building. Not happy.
Very nice lady i enjoy talking to her
Lo ciento por la reseña que puse pero el supervisor tubo una emergencia y yo no lo sabía casi siempre son muy amables
Carol ..One of the outstanding and awesome managers offering satisfactory and rewarding services. Keep up the good job!
Carol was great help with helping me rent my space I would recommend this location cause carol is awesome
Gret muy bien 100%recomendada carol ☺️servicio facil y barato
Came in today to inquire about a storage unit and I have to say Carol was so helpful she made sure all my questions were answered an that I had all my supplies I needed to make my move so much less stressful thank you Ms Carol keep up the good work!!!!!
Jaylen was the best
Quick and explained in detail
Bob has been nothing but helpful and extremely nice I would recommend this storage unit place and he’s always on alert
Carol was very helpful, personable, and professional. She answered all the questions I had, and made the whole process quick and easy.
Carol was awesome helping out right at closing took care of me quick and I was in and out. Thanks Carol
Bob, the manager was prompt and helpful once we got in touch with him. I had to bring some things for my friend Kim J. To her storage unit. Thanks! Bob..
Carol thanks for helping me and sending me to another storage facility
Carol and jo was very friendly and always have and also great customer service.
Jo was so amazing. She went above and beyond to ensure my experience was amazing and my questions were answered. She has a great personality and walked me through the rental process seamlessly. I truly hope this company recognizes the gem they have and give her a pay raise. Thank you Jo for making what was a horrible day, the best day EVER!!!!!!!
Originally when I went in, I thought everything was going to work out, but I ended up having to move my things out early because the storage unit was engulfed with spiders that where all in my items, due to the ceiling having holes which looked like water damage. On top of my complaint, they tried to bill me an additional 75.00, stating I left items, which the storage was completely empty. I will be disputing the bill and contacting corporate.
Miss Scardenia did an amazing job she is the best🤩
Jo is great provides the best customer service
I would give Marriam a 5 star due to how she handled me and the other customers concerns. But y’all would believe how comfortable she made me feel leaving my thing at her facility. My situation was handled in a professional way. Marriam was very understanding and she went out her way to help me. From reserving a unit was the easy part. Once I got to the location I couldn’t get through the gate. My code wasn’t recognizable. Then once I got to my unit that was assigned to me, the lock wasn’t in the unit. So Marriam not only helped me with one issue but two issues all was handled in a timely mannered between customers.
This location has the best customer service I was there and the person who was at the reception her name is Jo! she’s amazing I highly recommend her for information !!
Great place to store extra "stuff". Management is friendly with good customer service etiquette.
I stopped in to make a payment on a friends storage and although I am always treated very nice i was impressed with Jo helping another customer that seemed to be going through something. She was very compassionate she truly cares. I rented space online and it was super easy to do. Came to this location because of previous service Jo was still there and as friendly and helpful as ever. When I need space again and more than likely I will I will return to this location.
Ms Jo was amazing . Very accommodating , personable and professional . Her care makes this establishment successful !!!
CUIDADO EN ESE LUGAR SE ROBAN LAS COSAS, Y AL FINAL NO LE RESUELVEN NADA… ( LADRONES )
Ms. Marilynn Jones provide EXCELLENT CUSTOMER SERVICE. She resolved my issue immediately. I highly recommend this location.
The lady behind the desk was very helpful. She went over n beyond to help me find what I needed.
This is my 3rd time back at this same location. Joe has always been here for me in a Big way. I appreciate her she is such a great customer Service person I always and look forward to my stay this time around Thanks
Great customer service, Marilyn at the front office was excellent help us with everything we needed
Would like to give a review on Joe she's the best I love her she just what she needs to do and she's a very good representative without company very friendly very helpful get the abyss representative running that Public Storage there. Jo's back Public Storage Better not move her again! Or I will change to a one star
Marilyn the assistant property manager has been very friendly and helpful during my move in process. I truly appreciate her. She has made the process as convenient as it can be.
Marilyn took very good care of me. She made everything very easy for me. You have a great employee here. Thanks for being so friendly.
Marilynn
Was very nice to me and Mt uncle and she take her time and and u she didn't leave until she got us ok with the storage so thank u
Marilynn was absolutely awesome she took her time and was very helpful
Customer service was excellent!
Keilada was great she deserves it all
Miss joe was very helpful she is great help thanku so much .
My experience with Ms. Maryland was awesome she was very helpful.
this place is not safe. Six months ago they broke the lock on my unit and stole all my tools and I paid insurance and they haven't solved anything for me, be careful because that place is a nest of thieves
This place is amazing with Mrs. Jo. She has made the whole experience worth coming here again and again. There are other places that are much closer but do not mind the drive here.