Adam was very friendly and communicated everything very well. He made my visit quick and easy as I had to return to work. I left with a storage rental 😊
Fernando was very polite and helpful. Got me in and out efficiently and quickly
Fernando was beyond helpful and I love his customer service
Fernando helped me and was great the unit was close to the parking!
Very informative on the units and easy to talk to
Adam is great help and that was his whole goal, great employee good customer service!
Ashley was so cool, kind, and AWSOME!
Great rates, simple process, and $1 to start!
Clean facilities, well kept spaces, great lighting, gates that work and on site staff.
Excellent Customer Service
Highly Recommended
He is a good costumer service
Very helpful and very appreciated
Adam was great like always
Great facility clean & nice people
Amanda was amazing she was very patient and helpful.
Very helpful and friendly service.
Adams was very very helpful & efficient. He is very friendly. Quick on the key Howard, got us into our storage in about 10 minutes
This was my first time renting a storage unit. Fernando was very helpful at guiding me to the best sized unit for my needs. I felt very welcomed and it was an easy going experience. Highly recommend if you need storage!
Fernando is very professional. He is very knowledgeable about the storage units. He answered my questions and showed patient. Thank you . I can walk in and feel like a customer and receive great customer service.
Adam helped me so fast thank you!
Adam is very friendly and helpful. Thank you!
Adam was very helpful. Got me the rate i needed and supplied me with a storage unit quickly. He deserves a raise
Thanks for your help and patience! I’m all set.
I had great service everything was simple and fast thanks I will be back
He told us where the unit is. Great service. You can pull your car in - load and unload.
Adam was very helpful, informative and pleased to deL with
Customer service was amazing easy and reliable
Fernando was great help needs a raise
Fernando was extremely helpful during the check in. He’s employee of the year!!
Fernando he did a fantastic job with assistant me
Good customer service by my boy Fernando
Adam was very helpful with the purchase of my storage unit thank you
Fernando was great he answers all my questions and was very helpful.
Adam is the best. Very polite and professional!!!
Ashley was very patient and helpful!! First time to rent and she was able to answer all of our questions!
I would say my experience was great because of Adam on main street. In the past it's been very diffcult to contact anyone in person to pay our client's bills who are homeless veteran's or at risk of being homeless. So at times they need a storage until we can find housing. Thank you Adam for making my job a little easier.
Was a wonderful experience dealing with Adam he's the COOLEST!!!!
I just opened a new account here, and Adam helped me out. He let me know everything I needed and didn’t give me any nonsense. I’m excited to store my things here. He was my first experience with this place, and he did a great job, which reassures me that I made the right decision.
Arthur was pleasant to talk to, he answered all my questions. Very professional and approachable.
Adam did a great job showing me rental units today!
I had an excellent experience at this Public Storage location, thanks to Arthur's outstanding customer service. He was incredibly helpful, answering all my questions with patience and making the rental process smooth and stress-free. The facility is clean, secure, and well-maintained—highly recommend!
Had the best service with Arthur, he was super nice and friendly.
At the Storage place a member named Arthur welcomed us with a warm smile as we entered the facility. Asked us what needed help with, and we asked questions about different storage options. He walked us through each unit, discussing their features, and even shared clever storage tips to maximize space. We were pleased we got our questions answered. We are thankful by Arthur’s friendly demeanor and expertise, leaving us with the perfect storage solution. Differently will be coming back and recommending others to see this storage unit!!! Great customer service over all 10/10
We had a very close time crunch on moving our belongings into our unit, but Adam was absolutely great with us. He kept it professional, making sure we knew the rules but also worked with us to allow getting everything in there. We were able to get in and get out within 30 minutes thanks to him and our movers. Great customer service so far!
I visited a public storage facility and received exceptional customer service from the property manager, Arthur, who demonstrated impressive knowledge and outstanding communication skills.
Have only checked in with the gentleman at the front desk and he was courteous and informative.
Most reasonable price there is
I had several interactions with Arthur and he is great to work with. Knowledgeable and helpful with all my questions. Thanks Arthur!!
Always great interactions with the staff
Always friendly office staff
Aaron was very helpful and had excellent customer service. Exactly what we needed when dealing with a big move during the holidays. Thanks so much!
A. Aaron - He was awesome. He was kind and courteous. He will take care of you.
Aaron provided excellent service
Aaron was very helpful and very pleasant
Aaron was an expert in public storage policy procedure as well as EXCELLENT CUSTOMER SERVICE!! I would give 10/10 stars! Great employee
Aaron helped me out reasonably pricing and time thank you !
Convenient location & great customer service! Thanks again!
Aaron was def a 5star we came to the storage got us parked and even helped out with placement and moving and got us all set recommend
Aaron was amazing, helped with parking, moving, organization, had a positive attitude and was overall the greatest experience. He is a pro when it comes to storage I highly recommend him to anyone who comes to public storage.
Aaron was the most amazing help, helped move in and get all settled
Aaron was great! Very helpful and responsive. Amazing! And he helped us move the stuff.
Aaron was great and very helpful
Aaron was very accommodating as we arrived at 5pm held us open until closing. It was a very good experience working with him.
Aaron gave me a A+ Service he us a very nice guy.
Aarón Really Help,full Aarón Is Amazing and patient for People like myself Who Forgets everything. He helped me patiently from the beggining to the end of my contract
Great customer service and fast friendly service
I recently had the pleasure of working with Adam at Public Storage, and I couldn’t be more impressed with the service I received. Adam was incredibly professional, polite, and thorough throughout the entire process. From the moment I walked in, he made sure I felt confident and informed about every detail, explaining everything clearly so I knew exactly what to expect.
Adam went above and beyond to ensure I knew how to access my unit, walking me through the steps with patience and grace. His diligence and attention to detail truly made the experience seamless. It’s rare to find someone who genuinely cares about providing top-notch customer service, and Adam is exactly that person.
I would absolutely recommend Public Storage to anyone, especially if you’re lucky enough to work with Adam. His exceptional service made the entire process smooth and stress-free.
Aaron was such a big help with meeting our needs. We had some concerns about the unit and he took his time to find us a new one. He showed us how to use the app to open the gate and he supported us with finding the right gate to use when we move our belongings.
Aaron Arthur and Xavier were great
Aaron and Arthur weee amazing to work with!
Aaron was absolutely amazing!! He was very respectful and helpful! And had such a great attitude! Thank you!
Aaron extremely helpful made me feel better than when I can in, I'm completely satisfied with his service , I will recommend Aaron to my friends in need of storage.. his customer service is 💯
Aaron was extremely helpful and positive
Aaron was very helpful, friendly and knowledgeable. Thanks for everything!
Aaron gave great service!
Aaron Is An Amazing Employee!
Aaron was the best and made moving into this place real easy feat personality
Aaron was very helpful showing me the unit size before rental helped me out tremendously.
awesome experience luv these people
Double AA Aaron was a big help and very profesional.
I want to give the biggest thanks to Aaron and Aurther they really helped me and my family out a lot …Biggest thanks nd blessings ♥️
Aaron was excellent in service details. I recommend him to represent your customers. Thanks
AARON WAS VERY HELPFUL AND MADE SURE I was taken care of
Aron is the best very respectful and helpful!
Arron and Adam were very kind and professional. I needed another lock and they talked me thru to what I needed AND was able to give me a receipt from a business account I forgot the phone number to. 5 outta 5!
After a concern about Pubilic Storage dramaticly raising rates, Aaron did a really good job of helping us relocate to a unit that better fits our needs. We appreciate his efforts.
Arthur is the person that helped me out. Very professional and answered all my questions that I needed to be answered great customer service I will continue renting storage from them
Got over charged said was getting deal with reservations because I got a bigger storage
Great place. Friendly staff. Arthur definitely helped out a lot. Clean and definitely worth it
Aaron is awesome to work with
Aaron was a prince, we were pretty needy and he fixed everything.
I rented here because it was close and seemed convenient. The guy Arthur is very friendly and always tosses you a smile and a wave as you enter or leave. And always sparks up a friendly conversation.He addressed any questions or concerns right then. I will recommend this place to friends and family
Arthur was extremely nice
Arthur is very helpful and kind. Thanks for having such a good employee.
Great and safe storage facility near midtown Kansas city. Artie is amazing
Arthur was friendly, knowledgeable, and I appreciate his patience and willingness to answer all of my questions. I will definitely be returning in the future!
Aaron was helpful in assisting from day one. Thank for always having an uplifting personality.
VERY GOOD CUSTOMER SERVICE! Thanks you again Arther for your help your go to guy for storage!
My experience was great with Artie! He was very knowledgeable, answered all my questions and provided the best customer service experience! I definitely would recommend anyone to use Public Storage for their storage needs!
Staff was super friendly. Love how convenient this location is. Arthur was amazing and super helpful.
Aarón is very helpful and so nice and welcoming ! definitely go here and talk to him. He know what he’s talking about and what’s right for you! Again so helpful !!!
Aaron was amazing and very accommodating during this transfer.
Do you have vehicle storage? It does not say on your website and I don't see an email contact.
Lisa was very friendly and helpful thank you!
Aaron is absolutely amazing. He was so helpful and kind. He made our move in seamless and easy. Thanks Aaron.
Aaron was super helpful when I called and needed assistance. Appreciate working with him!
My first time at Public Storage and Lisa was so incredibly helpful! She helped me pick out a unit that wpuld best suit my needs and was very helpful with explaining how the renting process works.
Helped me with what I needed to do and was very informative
Good experience. Price was fair and they were very helpful
The staff are very friendly and helpful and that makes me feel good. Especially Lisa T, Ashley and Maranda 😀🍀🍀🍀🍀🍀🍀🍀
Used their storage for about 3 months. When I changed my address, I forgot to update my credit card info, but their staff was quick to reach out to me to ensure I didn't end up paying a late fee. I really appreciated that. While on my process to empty my storage space, Lisa walked up to me and checked in to make sure I had no problems with my unit. She was very kind and attentive.
My only qualm was that the magnet on the doors weren't on, so I had to use other things to hold the door open while we moved stuff in and out. Very minor problem so I am giving them a 5 star review. Will be using this business again in the future.
Thanks Amanda for your help
Alexis is was great helped
I got a unit today at the one on 34th and main the sales lady was an absolute angel my daughter was going through a rough couple of day and she needed to move her stuff to a storage unit asap because people were watching it ready to take her stuff I got there late and in the nick of time. I didn’t know that you had to be all the way out by six I thought as long as you had the code you can gain access to your belongings well she came out at six and told me that they needed to close up by six I apologized and almost felt like I was holding her hostage but when I shared my daughter story she I could see the sympathy in her eyes so if she is reading this some how I am so very grateful too you and that you didn’t put us out I know you could have may God bless you Lisa
Lisa at the front was very helpful and kind. She was able to get me a storage unit fast at a fair price.
Clean, well kept, reliable. And Lisa who works there was a great help!
Lisa was very helpful and customer skills are amazing
Lisa was very well mannered and I appreciated her service. Nice lady
Great experience from Lisa
great experience with autumn!
I was impressed with this storage! It will get better.
Miranda and Lisa were amazing! Incredibly helpful and professional.
Lisa and Autumn are freat and helped me tremendously and I great appreciate their help!
Perfect location for my needs. Super helpful staff. Lisa I think and sorry I don’t remember the other one’s name. The elevator was broken so they allowed me to change to a unit on the ground floor all on a Sunday so pretty amazing service. The carts are so convenient too. Only reason I didn’t give 5 stars is the plastic across the top of my unit has stuff on if and I’d love to have a clean fresh one put up.
Pros: it does what it needs to.
Cons: business hours.
Set my arrangements up over the phone, had one thing reserved, came in and Lisa? offered a different thing.. Like everything was different. I couldn’t tell if she was trying to move me on her own accord or what but I didn’t take that space. Got the space I originally reserved and everything went smooth.
Thank you!
Ashley and Lisa were great! They carefully explained all my options to make sure my very specific needs were taken care of!
!
Mrs Lisa and Mrs Ashley answered all my questions and made me feel comforted.
Lisa Good customer service
Thanks for keeping my documents safe and dry. Thanks Lisa for you help.
Jerry Harrington.
Worked with Lisa and got what I wanted quickly
That Lisa is a keeper! Really knows her job. Public Storage on Main.
Excellent customer service from Lisa! Got it all done and very honest and informative! Thank you!
Lisa was amazing.
Heads and shoulders better than my experience at uhaul.
Absolute amazing customer service! Very knowledgeable and informative. I was assisted by Lisa and Mirranda today, both went above and beyond to say the very least. Would definitely recommend to friends and family!
I am waiting for onsite storage to be available in my building and am using Public Storage in the interim. Miranda and Lisa are the most helpful and very upbeat/friendly. Thanks ladies!
I want to give a HUGE shout-out to Lisa who works at the Public Storage at Main and Armour. She is FABULOUS!
I helped a friend of mine empty out her storage unit this past month. We visited Public Storage four times, and every time Lisa was on duty. She was very friendly and patient with all our particular needs--like having to get a new entry code and working around the upper and lower outside gate closures. She was extremely kind to my friend's very energetic and outgoing young daughter, asking her about school and answering her questions about posters and notices she saw in the office. Once, we needed 10 more minutes to finish loading up, and Lisa stayed past closing time to allow us to do that.
Moving is always stressful, and Lisa really helped us through the experience by being so easy to deal with, and such a great human being!
Many, MANY thanks to Lisa!
Lisa is incredibly helpful!
Lisa on 34th Main was great!!! Her customer service was excellent…thanks again Ms Lisa
Ashley and Lisa definitely we so amazing, very helpful with all my needs and questions, so glad I came here for storage
Ashley and lisa very great working with these ladies
Ashley an Lisa with the great customer service today
Ashley and Lisa were great!
I stopped by to inquire about a storage unit and Christie was the one I talked to. She was awesome and very nice. She talked with me and showed me some units, answered my questions and was very professional.
The customer service here is outstanding! Christi assisted me with everything I needed. She answered all of my questions and addressed any concerns that I had. She was very friendly and her assistance was much appreciated and very helpful! Thank you Christi!
Ashley was really helpful getting me moved in and showed me multiple units to get the right fit. Getting in and out of the storage facility was hassle free even with all the construction going on in the area. Thanks Ashley for making my experience great I will refer anyone who needs storage to this facility.
This is my 2nd time renting from them. So far we're off to a good start. I just like storing my items here.
I did not go there but I was standing by it though
Bianca was a wonderful worker. She was very informative and she listens very well. You can tell she knows her job very well. I believe she deserve a raise with the wonderful customer service she has. Just a heads up God Bless You.