Went today to Gladstone location and Michelle was VERY sweet,patient and helpful :))) thank you guys for great customer service and clean units!
So patient with me.
Beyond helpful and so kind.
Thank you again for everything!
Went in today to get my keys and Pam was very helpful, even met me to my unit and showed me how everything worked so I wasn’t left in the dark trying to figure it out myself. Also a clean unit which was a nice surprise because some people don’t even try. Thank you again!
The staff was helpful they suggested how to work within the pricings
Clean, polite, helpfully, easy to work with. Super impressed!
Zero complaints and great service. Michelle at the Public Storage, 7707 N Oak Trafficway, Gladstone, MO 64118 location was great. She made me feel like she had my back by talking me through the access procedures and accommodating my preference of dealing with a human instead of an App or AI. Will definitely be my first choice if and when I need storage in the future.
The manager is very kind and easy to work with! It’s easy to access the units!
I've been a customer here for over 23 years and the manager (Pam) has been very, helpful and courteous.
Great place. The property manager helped us move one of our cars into the storage unit. The engine isn't running but we're working to rebuild it. But she saw us and asked if we needed help and she jumped right on in there helping me push. Overall great place. Biggest downside is they close at 9p. Other than that its great
Excellent service from Michelle. But your computer system is terrible.
Pam and Michelle are amazing and incredibly helpful. 10/10
Amanda was very helpful with renting my storage unit today. Thank you very much.
Manager was very helpful and friendly and got me taken care of!
Staff was very friendly and helpful
I love this location, easy to get in and out with the remote control, the space was clean and so easy to access. Great pricing and value too. Michelle was the best and helped me find just the right unit for my needs. I whole heartedly recommend this storage location and the wonderful customer service they provide so effortlessly!
Miss Pam was very polite and accommodating, also very knowledgeable about the product and process and made getting a unit a breeze for me !! Very pleasant 💕
Friendly, helpful staff 😁
Fernando was very patient and kind ironing out our issues!
Very polite and very educated I was very happy to deal with him and what can I say you're hired the right man for the job
Michelle and Fernando were very Helpful!!!
Nice people who were helpful and went out of their way to make sure I was taken care of.
Pam is always helpful and looking out for our property! I trust my property with her. 5 stars.
I rented a space for my Bayliner boat. The staff was very helpfull & pleasant. I like the place so much im renting a storage spot at that facility too. Thank you staff. I would recommend this place for sure. 👍🏼
The office was closed when I first arrived during business hours and that threw me off at first and then I went online, and from there everything went really smooth. I rented a space, got a door combo in the same day and I was able to park my trailer inside the barbed wire fence close to the main office very visible with camera nearby. At just the end of the month, I was able to pick up my trailer and vacated the space, but no one was at the office, and I didn't call to notify them a week in advance as their website suggested. When my payment came due, I received a phone call from the manager who told me she wouldn't charge for the next month as she saw I had already vacated. I noticed that I had a refund, and I was so appreciative of her service because i've had so many other expenses right now with moving. Thank you Public Storage
The Bluetooth wasn't working to open the gate from your car, bur it was fixed within a day. The locker was clean and the lock was there when we arrived.
Great customer service, friendly and very helpful 10 out of 10. You’re welcome.
Sam and Pam are amazing keep up the good work ladies!!!!
I am very satisfied with my storage unit, accessibility, price, transition and customer service care I have experienced "Thank You public storage" for helping me to make my life secure
Renting a unit here was simple the employees here were very nice
Fulton was very helpful with my account! So far we have had no complaints with PS at all.
I had some issues with my reservation and allocated unit. The regional manager was quick to respond and address my concerns. Completely made up for my online experience. 5-star for immediate follow up on customer experience and concerns.
Easy access and convenient setup. Everything has been easy and the process to rent a unit was smooth, not to mention reasonable pricing!
It's clean, safe and secure; just didn't meet the needs we have nor the hours.
Miranda was great. Amazing customer service and easy to get everything set and ready. They even had a lock ready in my new unit.
Ginger is very helpful. Highly recommend.
Amanda and Pam are fantastic.
Ginger was very helpful and patient. Efficiently and effectively helpful. I appreciated her services today!
We tried to book a storage on line.. amount was dif then verbal agreement..so drove to the storage...Pam helped us out in a timely matter & was very kind..No BS straight to what we needed..Ty Pam!
Great, quick experience, amazing service, and a huge thank you very much to Ginger, for doing such an amazing job.
Amanda really made my day I've been having a rough day and her salesmanship and her attitude is what I like to see in a professional setting thanks Amanda public storage State avenue
Easy access, clean, and well kept. Very helpful staff
Ginger was extremely kind and very helpful with getting me set up. Thanks for the great service!
Very nice and I like the fact everybody belongs are locked up tight and that they have a set time to go in at 6 am to 9 pm and a pass code to get in and out on . I would recommend this storage business to all my friends and family and employees are really nice and professional at thier job on helping people out
Mirranda did great helped us get in our way
Move in was smooth as well as move out. Pam the property manager answered any questions I had on multiple occasions.
Pam is great she is funny and serious all in one. Awfully witty and fun to be around.
Mirranda was so very helpful. We really appreciated the time she took to explain things and answer our questions.
Easy to get situated, Pam made sure I knew what I was doing. Friendly
So I met this lady named Pam that works at this location she seems to be very very strict and serious about her job I’ll try to get one over on her once did not work she said you better come back with a better army I do like her she tends to help anytime I need something or any questions I need answers she always quick to find the answer in a timely manner I think this lady is really serious about her job
Have to get out of car to open gate
Very friendly and helpful. Both ladies will help you to get the best deal.
Absolutely informative
Christi
Kind over all other employees,.
Knowledge and a very valuable inspiration to Public Storage, 100%
Friendly management staff
Pam is amazing I recommend everyone to go their. She will shoot you straight everytime!