Micheal was very helpful and kind!
I am an auction buyer and have won multiple auctions at this site. Michelle and Kit and crazy helpful and kind. The security is great, especially in this part of Mpls and they even help answer questions when I win auctions at other sites where there isn't a full time staff. 10/10 would recommend.
I also rent two units here myself and always feel safe in there by myself.
The staff was very helpful.
Michelle, Kitt & Michael are some very excellent staff to have over here at the Public Storage off Washington they are very friendly and helpful and care about the customers in their community. Michelle went above and beyond to make sure I was accommodated for my storage space needs, Kitt has always been such a good guy to get along with for whatever I need on the receiving end & Michael has been nothing short of a friendly person to be around wouldn’t be here honestly if it wasn’t for these amazing staff thank you for all that you all do. I recommend 5/5 to get yourself one they are at a convenient location and have everything you need right at your finger tips!
Clean safe climate controlled storage facility and storage units.
They were very helpful and nice, for what they have to deal with I think they need a huge raise
The lady at the desk went above and beyond for me. Excellent customer service!
Great information , very detailed
Kitt and Michelle did great
Michelle has gone absolutely above and beyond and always proves the best sevuce
Great service and quick and easy setup!
Michelle was very information. Thank you so much.
He was great to work with thank you
Kit and Michelle were both so great to work with. They always answered my calls and went out of the way for me. This is an absolutely wonderful location. It’s secure clean and safe and the most amazing people to work with!
Was really helpful and patient working with me !
Michelle was outstanding, excellent customer service. Very informative 😃
Michelle at Public Storage is an absolute pro. As the head property manager, she made the process seamless from the start, taking the time to understand what we needed as a national business and then walking us through the right units with confidence.
Jim, who oversees two other locations, matched Michelle’s energy and professionalism. He gave us clear options that made sense for our business and ensured we had everything we needed to make a smart decision.
Shuaw also went out of his way, driving more than an hour and a half to assist us. His effort showed a level of commitment and care that is rare.
All three were knowledgeable, friendly, and focused on solving problems quickly. If you are serious about finding the right space, Michelle, Jim, and Shuw
aw are the reason to work with Public Storage.
Michelle was a wonderful helper with finding storage and giving information
Super great service from Michelle! She was very knowledgeable, helpful and friendly. I definitely recommend coming here to rent storage. I will refer anyone looking for storage to come here.
Thank you I appreciate thank you Michelle
Michelle was very helpful she went above and beyond to help me get my storage unit ready to go…. I know it may seem like an easy task which it was, but my move so far has been nothing but easy so her helping me with what she did meant a lot more to me then anyone would know!!!! I definitely would recommend this storage unit
Michelle done a great job. Thank you so much for considering my need and helping me find the perfect unit
Michelle and Kitt were absolutely wonderful!!! A pay bump would be more than justified at this location
Clean, easy, professional. Working with Kitt was the highlight of our week!!
My customer service experience with Public Storage, located at 1720 Washington Ave, Minneapolis, has been exceptional. Michelle and Kitt spend hours with me to recover an asset using an AirTag. They worked with integrity and treated the asset as if it were their own. Thank you, Public Storage!!!!
Michelle was amazing, super helpful and so kind!!
Easy to access, staff was always super helpful!
Friendly service, on site staff and salesperson was great and did not lie like other storage facilities
So great and kinda highly recommend
Michelle really helped great prices.
Kitt was of great assistance, Thank you!
Awesome costumer service and very helpful personnel
Kitt was so patient, informative, and helpful! He was the nicest guy. Great customer service!
Michelle thank you for the great service!
When Personal Life matters are forced to intertwine w/ Business matters.... We don't always get that common courtesy or that Administrative Asst who is thoughtful or that Mgmnt Staff who understands just what your going through & sometimes those experiences make your personal matte.rs a tad more difficult. Yes, their in their position to be of Assistance but also have business obligations policies/procedures to uphold. Sometimes our perception of Customer Service is negatively effected by wether or not those Mngrs or admin staff are assisting us in ways that provides
the result we'd hoped for.
That is why I'd like to say Thank you, to Michelle At the 1720 N Washington Ave Location in Minneapolis, MN. Not only was she really helpful & thourough in providing quality customer care during our loss of a Loved one and the legal process associated w/ our Loved ones storage unit. She also addressed our concerns immediately by taking control of the possiblility of unauthorized access to the unit belonging to My Aunt who just recently passed. Michellle respectfully adhered to her obligations within the scope of her position & at the same time made sure to give thoughfulness to what we were dealing w/ from a personal/business perspective & what couldve been a long & drawn out process Michelle, exceeded expectations when it comes to a smooth, efficient & most helpful not to mention empathetic Customer Service experiences I've ever encountered. I hope Boss's/Mngrs are aware of the what kind of asset you are to The Public Storage/Orange Door Organization!! Thank you very much to Jon as well for his timely efforts. We really appreciate you all & your efforts during this time.
She is a great person Michelle
Amazing service amazing representative
Great customer service, caring staff and whenever I had problems they were quick to respond as well as be as helpful as possible. Would definitely recommend this space for any future renters. Shout out Michelle and Kitt!
Michel and mick are great at there jobs
Michelle and Mick Showed excellent customer service and explained everything in detail. Making a more comfortable and efficient move for me.
Michelle and Kitt these guys are so incredible. They’re very professional. They can be psychologist the way they put up with all this crap give these guys a raise. I love the. I love the common courtesy. I love these guys. Thank you very
Customer service has been phenomenal. Michelle in particular goes above and beyond and is a joy to interact with!
Michelle & Kitt awesome. Very patient, nice, knowledgeable!!
Michelle and Kitt very helpful and informative
Michele and I had a great wonderful time
Great customer service everything was done in a timely manner. This was one of the best locations to do business with hands down.
I had gotten my storage unit last month some time. It’s the first time I used public storage. My experience was way better than I expected. The lady at the desk that helped me was great. She had was very helpful and thorough with everything. I would definitely recommend this company to family and friends. Michelle was the best. Thanks again for your very informative and generous services.
Michelle was soo helpful to me with all the info I needed will refer this puplic storage because of her help
Michelle was an absolute joy and complete help to everything we needed today I was in a situation and she went out of her way to help me with everything that I needed and I'm very grateful for Michelle thank you
Michelle was very helpful and polite and would highly recommend Public storage at this location.
Michelle was a great help
Staff were very very professional and prompt. I definitely will be using this company!:)
Michelle and kit were great
Michelle was very helpful resolving any issues I had finding a space that worked best for me.
Michelle gave me a very good experience she told me how the get the app and how to use my code thanks for a great experience
Thanks for the good service ☺️
Am
Machelle is very nice and knowledgeable she really explained everything to me, well I like working with her
Both Michelle and Kitt were amazingly helpful and very proficient. I highly recommend this storage facility
Michelle did a great in showing me the process
Thank thank you, Michelle. You did a great job.
Michelle did an excellent job of quickly getting me signed up signed in and making sure I knew I had how to get access to my unit. Excellent work.
Kurt Michelle Joanne great customer service 5stars in
Joanne was very pleasant and informative, I really appreciate her services.
Made the process smooth and easy..
Great service from Michelle
Michelle is very thorough
Michelle was very helpful
Michelle was great she went above and beyond to ale sure I understand I appreciate her
Michelle was Super sweet ,helped me understand everything and made me comfortable renting a space for the first time . I’ll be using this place again.
Kit at the 1720 North Washington avenue location has been an absolute pleasure in terms of getting my unit together. 10 out of 10 would absolutely rent from this gentleman again, has made the entire process a absolute pleasure as well as Swift in terms of paperwork and making sure that I've fully understood all of the rules and obligations I need to abide by, public storage, please give this gentleman a raise ASAP
Very helpful and friendly
Michelle, Michelle, Michelle Is your Girl 😍 She’s the Best! Customer service Thee Best I ever received!!! 😚 The storage I luv this big place nice and clean and easy to find!
Very helpful , and great we appreciate you
Michelle
MICHELLE was Very knowledgeable she was very kind very patient and we will most definitely be back
Michelle did above and beyond helping me today
Michelle was an absolute super saver!!! 🥰
Kelsey has been very helpful going over the steps to get my lease.. five stars.. thank you
Great and very friendly! Michelle was wonderful!
Michelle was amazing very helpful amazing attitude 10/10 experience!!!!
Great Customer Service from Michelle very nice and friendly!
Michelle was wicked helpful
Good customer service, and helpful explaining
Didn't like it so I went to extra space just down the block at 1700 west river road
Updated since it has become public storage the staff is friendly and always willing to help they treat me as if I were family and watch over my stuff as if it were theirs the storage fee is fdir and Kitt and Michelle are great and I would recommend them and this facility to anyone looking for storage solutions whether it be short or long term
Michelle did a great job helping me out with everything
Jenia was awesome , very good customer service.
Michelle and Jenia were super helpful!
Michelle was very helpful and John is very handsome
Michelle was super fantastic♥️
Michelle was so helpful today. I had started filling out paperwork and she helped me finish it in the office. Great customer service!
My experience with Ms. Jenia was very helpful and professional. I would recommend her for a pay raise of $50. She was very enthusiastic and very helpful. I am thankful and I appreciate the professionalism and kindness that she presented today.
Jenia was so helpful and friendly! The storage facility and unit were also very clean and well-lit. Great service all around!
Michelle was great at setting me up in my new storage space!
Gonna and Michelle great service
New Customer, Michelle was very helpful in getting me setup with my unit. Very professional
Michelle was great best customer service ever
Gave me what I asked for and great customer service. Convenient location
Michelle was very friendly and helpful
I used them 6 months no issues
I would give ten stars if I could. Michelle is the best!!!
Michelle was super awesome
Michelle as super helpful!
Kitt was amazing thanks for help
Both the phone person and manager were very helpful and a delight.
Thanks For Great Customer Service Y’all We’re Very Helpful. Shout Out To Michelle & Kitt.
I want to give kitt& Michelle great props they were very helpful & hospitality bound
Thank you Public Storage! This place has the solution to your storage spacing needs with affordable pricing and great security. You need not worry about your items. They also have affordable pricing on boxes and moving protection items. Jordan was great at assisting me with these items over the past two days. Come to this location because you will save.
Very kind. Super helpful. Much appreciated service.
Mrs Michelle went above and beyond her duty helping me. she's absolutely the best if l could l would give Michelle 1000 ⭐ l would keep her forever.
Michelle the property manager was absolutely wonderful for me! So accommodating and helpful. Highly recommend! She deserves a promotion!!
They always friendly and help with every question we have . The place is always clean .
Great customer service from Cordell .
Really nice workers, and answered all my questions.
Great customer service!
I'd refer them....Top Notch Service!
Love the customer service and easy access to this facility
Had a problem initially down loading my personal information getting my entry codes
The only bad experience is that the storage isn't open Sundays an closes at 6pm weekdays. Also, there are no carts for transport of items to storage locations.
Cordarryl was friendly and extremely helpful throughout the entire process with my friend’s storage unit. Thank you so much for your assistance.
Cordarryl was super helpful and nice. Explained everything clearly and was very welcoming.
Best storage in the area helpful staff would highly recommend
My experience with CubeSmart was really good. Cordarryl was really helpful and explained everything thing I need to know. Kind of bummed out with the store hours but my experience exceeded expectations.
The friendly and approachable staff was very assuring.
It was a great experience. I received friendly reminders about my upcoming rental appointment. The staff explained everything and answered all my questions. The location is great for me at a great price!
Your storage facility does not have bugs and was very clean
Easy access. Clean units. Safe
Upon calling to reserve the unit I was never informed that the day I paid for the unit is the day billing started I inform them I wanted to move in on the 29th and I was told that was when my billing would start actually came in before the 29th to pay 2 months on the unit and finalize everything went smoothly until I discovered that that was the day my billing started which resulted in canceling that transaction the staff on hand was great patient understanding and knowledgeable as well as professional I did not move out of the unit seeking new storage from a prior facility for consistently Rising fees
Excellent staff clean location great prices
Nice and easy transition !
Hi, The person renting was very pleasant. However, the storage space I was assigned was taken. So, that was very
Frustrating! to say the least. I had to wait to have that resolved. But, all and all was pleased in the end.
Thank you.
Nice staff, easy access and fair pricing!
The facility is well kept and accessible. Monica and Caitlyn were very helpful.
I just needed a place to put extra boxes, furniture, and anything else I didn’t have the room for and wasn’t ready to throw away so I got everything loaded up and headed up the street to public storage which was wasting all my time and I wasn’t able to make anything happen that day as far as the lady helping me on the phone they didn’t have a single location that I could rent a space for that day (it wasn’t later than 5 om) and she said I wasn’t gonna be able to today, so I’m my way home I saw CubeSmary and was done getting my space and unloading my stuff in less than two hours. I’d recommend Cubesmart to anyone looking to store their belongings
Very secure and clean. No concerns at all.
It was a pleasant experience and I appreciate the service. My first time renting a storage unit.