Sari was awesome at Public storage. Very accommodating and helped us get organized for our shipment to be delivered from overseas. Thank you!
Mike was very helpful through my whole experience, can’t recommend him enough.
Grateful for Ben and Sade today at IGH Public Storage! So far, it has been a great experience. The facility is nice, indoor parking for loading during MN winters:) I had made a mistake online while setting up my paperwork. On-site, Ben quickly corrected it for me so I could get unloading. Glad to have found this location. Ben and Sade, thank you for your help and kindness!
Craig was fantastic in setting me up with a new larger unit. Appreciate his customer service!
Craig was very quick and helpful!
We were concerned about our monthly payment increasing so high and we spoke with Craig at the 9735 S Robert Trail in Inver Grove. He was able to assist us in lowering our monthly payment back to the normal payment we were paying in a matter of minutes! We love our spaces, we have 2 spaces and Craig has always been very sincere and Helpful, he needs a raise!
Fantastic customer service from Craig. So glad I stoped by in person to view and talk about options. Would highly recommend.
Sari and bill did an awesome job!
Bill had Great communication called me back knowing in wanted a different unit and helped me get things transferred over no issue great guy was wonderful!
Sari was prompt to respond and made our experience so great by moving from one unit to a bigger unit. Thank you Sari for your excellent service!!
Affordable storage. Facility is very clean. Easy to work with, but a little hard to get in contact. They call back quickly, but I have never had them answer when I call
Bill was great at helping get a second unit for additional storage! He’s very friendly and helpful!
The facility is very clean and well kept!
Bill was great!!!. He was able to switch my reservation in minutes, answer all my questions as well as tell me how I could save a few bucks. Very appreciative of his service. Excellent customer service! Thank you.
Bill was great help today!
I spoke to Craig and Sari regarding my unit. They ever helpful and friendly!!
Mike was great to work with. Got us the storage unit we needed!
Thanks Mike!
Easy to gain entry with the installed app and gate code. Clean property, easy access.
Great, fast, and friendly service from Bill! Answer any questions promptly and took the time to show us different layouts both with size and indoor/outdoor units. Thanks for the assistances Bill!
Bill and Craig were super helpful today. I needed a last minute storage unit and then another last minute change. Wouldn’t want to do work with anyone else
I love this location! I’ve rented here several times. Always clean and easy to access. Great help from Sari every time !!!
Great service, Bill was super helpful and got me setup quickly.
Bill was amazing helping us switch to a bigger unit. Thank you
It’s clean and secured place to put my personal stuffs
Sari was amazing and made the process of renting a unit a breeze. Would highly recommend!
Excellent service from Sari and Mike.
Very helpful & appreciated!
Mike & Sari
Bill was extremely helpful and answered all of my question's. Great service.
Bill was great!!! Helpful!!
Bill was amazing very friendly helpful great giy lucky to have him
Mike is super professional, helpful and friendly. Definitely a 5 ⭐️⭐️⭐️⭐️⭐️ experience for me. DANKE SCHOEN, Mike!
Tony M
Mike provided a quick and effortless rental experience
Mike took care of me. Great service.
I had a slight issue when switching to a larger unit because of a mistake on the website . I called and spoke to customer service , they left the office a message . Not long after I spoke with Ben and he figured it out for me immediately . He’s super helpful and responds reaaaally quick when I left a voicemail . 10/10 recommend 🫶🏽
I was running late and came in late in the day for a check-in after reserving a unit, and Sari was incredibly kind and helpful even though it was right at closing time. Very thankful for the great service
Great experience and Mike was super helpful. He took the time needed to get us into the right storage. Thank you
Mike did an outstanding job he was. 6!
Mike provided great service. It looks to be a well kept facility. Very clean!! I was even greeted with a hand shake.
Bill was very helpful with my request — Thanks!
Agent was very helpful with all questions. Completed rental very quickly
Sari and Bill were extremely helpful, and I really appreciated their time and patience.
I was able to rent my unit online and it was ready for me by the time time I pulled up. Keypad or Bluetooth access gate and good hours for access to my unit. Nice clean unit and overall property appearance. Great for the price
Bill, Mike and Sari went above and beyond to find me the perfect space for my vehicle and trailer. 10/10
Bill was very helpful in advising facilitating our move.
Totally effortless setup of an outdoor trailer parking rental. Got all of our questions answered, and Bill & Sari worked out the paperwork issues very quickly.
Bill at the south Robert location helped us get the best rate and was very easy to work with! Highly recommend!
Very pleasant and nice gentleman at desk. Mike. Had issues with access and he said he will look into and call me. Very happy with the service.
Mike was very helpful ever since I rented my space here! Thanks a bunch
Joseph was awesome!! Great service and great units!
Joey and Bill gave great service and were super helpful!
Bill was fantastic - made our changes really easy!
Very courteous and professional. Promote
Excellent service! Bill was incredibly helpful!!
Very nice storage facilities
It was super easy to get into gate and locked facility. Clean facilities. Nice to have the carts available too!
Joseph and Dale in Rsmt and IGH were very helpful getting my accommodations for trailer access
Daryle is exceptional employee of this public storage facility he did great go beyond address my concern and give me a great service!!!
Dale. Was great service for me
Dayle was very helpful! Process was fast and efficient.
Thank you 😊
Dale was great and very helpful made transferring units very easy
Dayle made the unit and changes work for me!😃😃😃
Only negative was that every time I would go to pick up or drop off an alarm was going off inside the building. I was told that is going to be fixed.
Starting and ending service was simple. Clean, well lit and easy access. Everything I would want from a storage unit.
Dayle was very supportive and helpful. Outstanding customer 👏 service
Joseph was super helpful with upgrading to a larger unit.
We got great service very friendly and helpful!!!!
Dayle & Sari are perfect & very helpful. Explains everything. 👀😁🤩
Dayle was very helpful and made the transfer from unit to unit very easy.
The customer service was really nice and Daryle was very Thorough Here we
Dayle was very generous and made it very easy for me especially coming in on a Sunday
Dayle is an absolute professional. Absolute pleasure to work with - absolutely recommend getting a hold of him for your storage solutions.
Service is wonderful. I appreciate how well Sari has taken care of us.
Fantastic service, answered all question and was extremely helping in getting a unit on the spot. Definitely recommend!
Sari is awesome nver grove heights very helpful
Absolutely wonderful service from Public storage! Been using for over 15 years and never had a bad experience. Thanks so much! Highly recommend them for any of your needs! I got a climate controlled unit and they are nice.
Just had the opportunity to tour Public Storage in Inver Grove Heights with Shannon. She was delightful, informative, and very friendly. She answered our many questions throughly. She made sure that we found the right storage space for our needs. Would highly recommend. She’s and asset to your company.
I had to relocate my RV. Shannon was terrific in working with me to select a new location. She walked me through the process which made everything seamless. I was grateful for her professionalism in renting my new space.
Fast friendly service and clean facilities!
Probably one of the cleanest Public Storages I've been to. Large facility. Very nice building manager.
Great service! Very helpful and secure
Entire experience from move in to move out was handled without having to deal with a live person. The insurance, while a surprise expense, was competitively priced. The security and fire panel were malfunctioning throughout my months using the unit.
I had a great experience! The lady helping me was so kind
Laquioa at Public Storage at Hiawatha location in Minneapolis is THE BEST. She reserved and booked several units for me and truly knows the value of great customer service! Very professional, knows the answers to any questions I ask, and is always happy and friendly. Goes the extra mile! There’s lots of storage places along Hiawatha but I’ll always choose PS because of Laquioa! Hands down she’s the sole reason I choose PS!!
Great place. Clean.
Sara was super helpful and answered all of our questions. Friendly, courteous, and attentive.
So far my experience has been great.
When we came by to see the unit 3 months ago, we were able to speak with someone at the desk. All our questions were answered and we were able to see how unit.
Very helpful willing to go out of his way to help me deserves a raise
Great staff. Clean facility. Plenty of security. Everything you can ask for to protect your stuff! If you bring something to their attention. They are very quick to investigate and make sure nothing is going on. Moved to this facility from Savage and definitely don’t regret it. The docks are a huge bonus for moving thing in and out easily!
Great people there at this location Inver Grove heights storage on S Robert Street as known as 3