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Public Storage Self-Storage Units at 50586 Pontiac Trl, Wixom, MI
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 21/mo
Small 5'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 21 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 21 /mo $ 27Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 22/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 22 /mo $ 30Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 23/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 23 /mo $ 30Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 58/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 58 /mo $ 78Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 65/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 65 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 80/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 80 /mo $ 160Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 80/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 80 /mo $ 160Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 82/mo
Medium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 82 /mo $ 109Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 86/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 86 /mo $ 115Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 96/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 96 /mo $ 127Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 169/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 169 /mo $ 225Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 221/mo
Large 10'x20'- Climate Controlled
- Outside unit
- Drive-up access
$ 221 /mo $ 295Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 223/mo
Large 10'x25'- Climate Controlled
- Upstairs/elevator
$ 223 /mo $ 298Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 257/mo
Large 10'x30'- Climate Controlled
- Upstairs/elevator
$ 257 /mo $ 342Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 375/mo
Large 10'x30'- Climate Controlled
- Outside unit
- Drive-up access
$ 375 /mo $ 499Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Wixom
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At Public Storage, You'll Always Find...
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- Well-Lit Facilities
Reviews ( 347)
Awful experience. Don’t let them fool you. The promo for $1 ends up being $60. Their customer service is awful. I ended up cancelling my rental before the move in date and I only received a refund for the locks. They call me all the time, never leave messages and if I answer they just hang up. Do not waste your time. They are stressful.
Jay the Manager is great. She keeps the place so clean.
We stopped in at the Pontiac Trail, Wixom, MI location of Public Storage to check on the availability of a storage unit and met the enthusiastic Public Storage Building Mgr. Jay explained, in detail, about the best location and storage unit size to fit our needs so we could make an informed decision. She took us to see some storage units and answered our many questions with knowledge and patience.
Jay was wonderful to work with and assured us that we would appreciate the many automated lights we would encounter as we walked the hallways, the huge elevators for transporting our belongings to the 3rd floor, the flatbed carts that are provided, and the many safety features associated with the building from the password-protected entrance to the lock on our unit. We couldn’t be more pleased with the professional staff, the cleanliness of the building and grounds and the safety measures that are in place.
Thank you, Jay, for your service and support. You truly made our decision an easy one because of your knowledge, your friendliness, and your positive reinforcement to all of our questions.
This is my second experience renting a unit at this location, and both times I have been fortunate enough to have been helped by Jay who is always helpful, kind, and compassionate. Public Storage in Wixom makes it easy to rent and maintain a peace of mind.
Jay was so sweet, very kind service. She always helps me when I come in.
I was nervous about moving in today. But Cole made the process very easy. She went above and beyond to show me the ropes of how to access the building, where to park, and even where my unit was.
Jay was my tour guide for my first ever storage unit and she was helpful and supportive
Unbelievable clean convenient facility and Janaia is awesome
I got charged an extra month and they refuse to refund. You absolutely cannot reach anyone over the phone. Their IVR system is broken. I needed to ask questions about their move-out policy to avoid charges before I moved out. I called the 800 number prior to the end of the month. The IVR system didn't put me through, so I tried another day when it was working. I was only able to leave a message for the manager. While I was waiting for a call back the first of the month happened and I got charged for a full month. THEY WILL NOT REFUND OR ACCEPT RESPONSIBILITY FOR BROKEN PHONE SYSTEM. I am paying for a month I don't need because of their IT problems and lack of reps over the phone. (Couldn't find info in app, my computer was packed away). This is an abusive practice. Shame on you.
I had a magical experience at Wixom Public Storage Jay and Cole were great
Jay and Cole were very helpful.
The customer service from Jay has been outstanding through the years.
Jay was wonderful such a Joy to hep me
Jay was extremely efficient helpful and friendly.
Absolutely HORRIBLE CUSTOMER SERVICE
rate went up from 65 to 120! They don’t pro rate if u leave in the middle of the month. Terrible storage Horrible. Stay clear
Jay was very kind and helpful when I needed to move my move in date
I began renting when it was Simply Safe Storage and was a bit concerned about the transition. However, I received wonderful customer service yesterday while working with Sam in Wixom. She was quick to help me with my needs, easy to work with and friendly.
The woman behind me certainly felt the same!
Building strong relationships with customers goes a long way when trying to keep them. Refreshing in today's climate.
My items have been kept in a clean space as well.
Jay was so helpful and kind. She has helped several times and was able to get a great rate on storage.
Jay was super friendly. The rates are great and it's very clean!
Jay the Manager was very helpful and the property is very clean!
Jay is awesome, she helped us when we were having issues with the app. Jay also helped us save some money by directing us to a cheaper moving company. If you're looking for a storage unit go see Jay!!
Love this place. Jay and Misty were so helpful getting me signed up with the perfect storage unit!
I’ve rented here a few times Jay the manager is great. She really takes the times to figure out your needs.
Great customer service. Very helpful and courteous. Took me to the unit personally so I could see where it was located in the building. Enjoyed working with the staff.
Jay was awesome. Great facility.
I had the distinct pleasure of working with Moe and Jay to lease a storage unit at the new public storage facility in Wixom! Thanks to them both for their exceptional customer service and patience.
Jay in the office is great she is a real pleasure to work with, all my questions were answered. This place is very clean and well taken care of.
2024 Update - Jay, the property manager, really knows how to care for people. She has been working here since before it was changed over to a Public Storage (this place was previously called Simply Storage). When you are dealing with such a large company as Public Storage, people like Jay help you know that you are not simply a person renting a unit, you are someone that is appreciated.
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The people here are extremely friendly and eager to help out however they can!
This is a great facility. Jay takes great care of the building. It’s always clean and is truly climate controlled unlike other supposed climate controlled facilities.
There are many wonderful things about this storage location. I have had my unit at this location for five years or so, and throughout this time, I have loved several things about it. It is well maintained and always clean and organized. The elevator is super spacious, and carts are very well respected by the unit holders. I have had only good experiences while entering the unit. And the service whether by call or in person is EXCEPTIONAL. Jay, in particular, has always been exceptionally courteous and considerate to lets me know of any requirements or changes for the unit, and she is incredibly kind and helpful! Recommend this location to anyone looking for a safe, organized, and spacious units.
I have been with " Simply Storage"
since 2018....just found out they have been bought out by "Public Storage"...Jay, the receptionist, is exceptional, very personable & informative about renting a unit or units!!
The facility is exceptionally clean...
Definitely giving "Public Storage" a 10/10 because of Jay's welcoming, helpful attitude....recommending this facility to others because of the great experience that I have had with Jay...Thank you....giving this a 5 star review!!!!
Public Storage bought this property from a different company and have jacked the rate up twice in less than a year. Vastly overpriced, look elsewhere because there doesn’t seem to be any end to the price increases from my research into this company
It was a horrible experience I called approximately 20 times and no one answered and tell him I called the 800 number and I canceled it. I don’t recommend it at all.
Jay is the reason for the 5star review.
Have been renting too long and she is the best. Very accommodating. Keeps the place running as smoothly as can possibly be !
If you are looking for a facility that is safe, clean, secure, well maintained and with knowledgeable and friendly employees, this is the place. Jay is a outstanding property manager and it is a pleasure to do business here, I should know, I have 5 units. This is definitely a 5 Star facility all the way !
Jay was very kind and helpful in helping me get my storage unit. I would recommend her for help to anyone coming here.
Outstanding facility and service, would recommend 10/10! Jay was efficient and friendly in helping me lease my new storage unit. The process was simple, and the app is great (easy access, no need to remember your code!) The building is clean, secure and well-lit, and the unit itself is well ventilated and pretty much dust free. Thanks Jay and team at Public Storage!
Jay in the office was very helpful, she got me a great deal on a unit. Easy access to the building, climat control and clean. What more could you ask for.
This place is fabulous. Jay gives such great customer service. If I could give more stars I would.
I have no idea how this place has almost five stars, someone stole my lock the property manager wouldn’t take care of it also when I asked for a refund they only refunded me 60% of my money back.
DO NOT RENT HERE. YOU CANNOT SPEAK TO A CUSTOMER SERVICE PERSON. I have called 6 times now trying to cancel my storage unit after completely moving out of it this past weekend and my voicemails and calls have all been ignored.
Do not give places like this business!
If I do not receive a call back I’m 24 hours, I will be contacting the city of wixom to report business malpractice not allowing people to cancel their accounts, and not speaking to customers and then I will proceed to post this same review on every/any possible review site.
I’m getting pissed, call me back public! I want to cancel!
Absolutely no one ever on the premises !!! Then they charge an extra $10 for over the phone payments and then an extra 72 hours for them to let you get into the unit
Prior to changing to Public Storage would have given a five star rating. However since the transfer I have been trying for at least 3 weeks to get hold of the property Manager or any human being. Have called and left messages, have done virtual chat and have personally went to the storage area during the stated office hours. No one! The statement on the website and voicemail message your business is important to use is laughable!
***UPDATE*** Disregard my initial review at the bottom. Wow! So Public Storage bought them out in the last month which is exactly the storage company I was getting rid of due to extreme price hikes that were absurd and happened like twice a year. So interestingly I just got something in the mail a few weeks ago stating an increase for all units. I literally just started business like 4 months ago. Are you kidding me. Wow to let public storage take over is an huge detriment to your business and you will see the effects. No doubt. I’m already looking elsewhere. Eff public storage
Absolutely love the prices and the fact they don’t raise your payment every 5 months like Public Storage. Also they actually have people in the office, it’s not always closed.
This overall a very nice storage facility. It's a little pricey in my opinion but you absolutely get what you pay for. I was able to get my storage unit the same day I signed up. Using the storage unit is very easy thanks to elevators and push carts available to use for free. The facility is very clean, well lit and feels very secure. I highly recommend it.
Janaia is great. The facility is so clean.
Great facility and super clean! The customer service was wonderful. Will definitely be recommending to family/friends within the area!
This place is awesome
Kim is awesome love this place, nice, friendly, family oriented. Love my new unit.
Kim is amazing. Super helpful, great personality. Highly recommend. Beautiful clean space.
Kim was a pleasure to work with. She made everything super simple!
Kim helped us very well and answered every questions I had and very professional and Kim keeps even the restrooms very clean. Will be staying here Kim made us feel very welcomed.
Eva is the absolute best! I’m at the storage facility every morning and she is always so kinda and working so hard!!!
Kim made the entire process super easy and was very informative and helpful! it was nice seeing a cheery and smiling person to help us with our unit:)
Super easy registration process, friendly helpful staff walked me through everything and gave me a tour and made sure I got any questions I had answered.
Jay and Kim were very helpful to us 😊
Kim is a very informative person! Super nice and runs you through every step of the process.
Jay was very helpful and attentive in getting my family the size storage unit to fit our need. She was knowledgeable and informative. The facility has three levels and is very clean. Would definitely add this place if you need a storage unit.
Rented a storage for moving and Kim showed us around and where our storage was, she was super sweet!
Kim is very friendly and helpful. She's very sweet. Jay is very helpful too.
Jay and Kim are so friendly and wonderful! A great experience!
First, the front off staff is fantastic so this isn't on them, but I just got a notice that my rent will increase $113 (50%) with 30 days notice after being there less than 6 months. I'm active duty army and can't drop everything to run there and either move units or find another storage facility. This is NOT how you should do things.
UPDATE: After talking to the front office staff, they reduced it to an increase of $10, which I am very thankful for. It says alot about their front office staff.
Awesome staff. Moved me to a closer unit and was very friendly.
Got me the proper storage I needed quick
Kim Super nice and clean storage
Awesome service by the manager great facility
The staff was very helpful getting me set up with the right storage unit for my needs.
Kim is awesome, she’s so knowledgeable and friendly. She made my move in a breeze! Would strongly recommend renting here.
Kim the assistant manager is amazing. Very friendly and professional. The facility is very clean as well.
Jay was so wonderful to work with. She has excellent customer service skills and made me feel very comfortable. She answered all my questions and got me in and out in a timely fashion. I will be recommending your services to all I come in contact with. Thank-you for having a pleasant disposition and helping me accommodate my needs. How nice to work with someone that really cares about the customer. Keep up the good work!!!
Amazing customer service! Always clean bathrooms. Plus the layout of the facility is great.
We upgraded to a larger unit and they worked with us on the fees making it extremely easy! Won't go to any other storage facility.
Hope this helps others make the right decision, and choose Simply self storage in Wixom for all your storage needs!
Great place! Staff is always super wonderful and nice. Place is always clean and easy layout. Couldn’t be happier. Thank you for being a great place.
Very helpful ladies at the front desk, securing a small unit was easy as can be.
highly recommended!! I got the pleasure of meeting Kim she was awesome Took Me for a tour of the facility and very helpful with my millions of questions.
Kim and Jay were super friendly and helpful with our new unit.
Super friendly assistant manager the building is well kept and very clean the storage units are easily accessible and everything is affordable couldn’t be happier
Kim, was very knowledgeable and helpful. Answered my questions in a courteous and friendly manner. Great Service.
J and Kim were wonderful. All the paperwork was completed and ready for me to sign when I arrived. The storage unit is spacious and spotless. Perfect place to store or your extra items.
Clean well kept facilities. Good management.
Great customer service and friendly! Both ladies went out of their way to make sure I had every question answered! Took the time to show me around as well as the unit and it was very refreshing to see great customer service like I experienced today. I rented a spot and I am going to love it especially now that I know the customer support is there! Thank you girls!!
Ross
Kim was super friendly and so nice to deal with...She made things easy and explained everything to us...Great service and would recommend this storage place. Thank you!
Kim was super helpful getting me set up for my first time getting a storage unit. Got my best price possible
This place rocks, staff is fantastic.
First time walking in, very clean. Lady who help was very pleasant and helping with finding me the right size unit.
I met Kim today and she was very sweet and patient with all my questions! I recommend taking with her!
Jay provided excellent service and kindly walked me through the whole facility and how to operate my storage unit.
The facility looks very modern, clean and in tip top shape.
Kim was great at answering questions and explaining the details.
There very clean even bathrooms
Outstandingly clean, reasonably priced, very secure, was taken on a tour of the facility and storage unit, would recommend to any and all.
I had the pleasure to work with Kim! She answered the phone immediately, set up a same day appointment, and I signed up for my unit the same day. The facilities are clean and well take. Care of! I have used and been to no less than 10 different storage facilities based on how often I have moved and this is hands down. The nicest I have seen. Don’t hesitate to call Kim, she’s amazing!
Jay was awesome! she made the process super easy. Excellent service.
Talked with Kim today. She was very pleasant and professional!
Great experience with my first self storage rental. Kim did a great job helping me.
Excellent facilities! Very clean and the manager is extremely knowledgeable and easy to work with! Highly recommended this facility for your storage needs..
Excellent facility! Very clean, and the manager Jay is extremely knowledgeable and easy to work with! Highly recommend this facility for your storage needs!
Kim was so nice and helpful!! Will definitely be back to see her!!!
We have been with Simply Self Storage for over a year now and Kimberly and staff are awesome. They will take packages for you and put them in your unit and are very helpful. I highly recommend these units.
Kim has made my storage rental experience great!!!!!
Kim was so helpful and positive. I would highly recommend her for your storage questions and needs.
Talked with Kim. She was super helpful and a pleasure to deal with. Would recommend speaking with her on your storage needs.
Great experience with everyone at the Wixom store
Kim was very helpful in showing us around! The units and levels were all very clean.
Great Service. Kim.
Very clean, safe and the staff is impressive.
Staff here is so friendly, especially Kim who went above and beyond showing us around. and Olivia in the office. They really went out of their way to explain everything in detail. Storage facility is very clean. I highly recommend this place.
Very helpful and informative. Kind.
Very helpful buying my new unit. Can’t wait to use this company for my storage needs. Very through and explained everything.
Clean establishment, Jay and Kim are wonderful, helpful and easy to work with.
Highly recommend, easy in and out and love that you load and unload inside the building…
Janaia is very friendly and accommodating! The units and building are nice and clean. Easy to access & plenty of carts available to move stuff in and out.
Returning customer at this location in Wixom. Reasonably priced, secured, clean, and no issues with prior rental space. Within a few minutes of my online booking, Jay called me, and I was set up same day to look at the unit, she was friendly and answered all questions I had. Smooth process. Easy in and out for dropping off your items.
Jay gave an excellent tour of the facility. She is very knowledgeable of the place and made it very easy for us to rent a unit. The grounds are very clean, climate controlled, and well maintained.
The facility is very clean and well maintained. The manager is very attentive and helpful. I have used various storage facilities in several different cities and this is by far the cleanest and best maintained facility I have used.
Helped buddy move in. Used for storage 8 years ago. Still crazy clean but still have minimal IQ users who park in the drive lane and leave their cars so you can’t get around. Signs are pretty clear I thought. Don’t worry, we moved your car for you. You’re welcome.
J in the office is a doll. Super friendly and very helpful thank you J
Jay and Nadia were awesome. They have great clean facility. Outstanding service and easy to rent the storage! Th k you!!
Janala was very helpful and efficient.
The people here are fabulous. Jay always greets me with a smile and is very helpful. I would recommend this storage facility
Shoes optional! Thank you, J, for being so accommodating and thorough in your explanation.
This is the best storage place I ever had great worker's best place in town
Great place to rent !! And awesome coustomer service
I really like this place. Easy access points and maintained very well ... I can see no evidence of any leaks. Also the lady running it is very nice and she will take the time to show you all the units and sizes and even let you know of any deals.
great staff always nice and knowledgeable
Jay, the facility manager, was fantastic! She made it so easy and seamless. Very knowledgeable- total pro! Facility is spotless and easy to navigate. Plenty of options for small to large trucks moving in and out. Highly recommend!
J was awesome!! Place nice and clean.
Fantastic service, convenient and very clean facility 😃
Jay was great. Got me an easy until to get in and out of and set me up with a great starting rate.
I’ve been coming here now for 2 years and the staff is amazing and super friendly. The facility is one of the cleanest I’ve ever been in. I strongly recommend this place 10000000 stars!!!
Lots of inside, temperature controlled units..it feels safe to leave you property there...nice people
This place is great. Our company has been here for 10 years with No complaints
Great parking and staff, wonderful place to do business!
Jay is fabulous and so kind. Great storage facility!
Jay is fantastic- very personable and extremely informative. As for the facility itself, the rates are fair and the facility is extremely accommodating. I am very fortunate and grateful to have found this place. 10/10 recommend!
The staff was very friendly and helpful! Check this place out!