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Public Storage Self-Storage Units at 2100 W Utica Road, Shelby Township, MI
Address
2100 W Utica Road
Shelby Township,
MI
48317
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 42/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 42/mo $56Best Price Label
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10'x5'Online only price$ 48/moSmall 10'x5'- Outside unit
- Drive-up access
$ 48/mo $64Best Price Label1 unit left! -
5'x15'Online only price$ 60/mo
Medium 5'x15'- Outside unit
- Drive-up access
$ 60/mo $80Best Price Label
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10'x20'Online only price$ 134/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 134/mo $178Best Price Label
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10'x25'Online only price$ 159/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 159/mo $212Best Price Label
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12'x20'Online only price$ 172/moLarge 12'x20'- Outside unit
- Drive-up access
$ 172/mo $229Best Price Label2 unit left!
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Self-Storage Near Shelby Township
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 284)
It is very clean and easy to get in and out of. And the storage space is nice.
I had a great experience at the Utica public storage location. Will tested me with respect and was very courteous after I complained about an increase in storage fees. He politely explained the purpose and reason without planning me of with the usual "it's policy and nothing I can do about it" jazz. After I understood the business necessity of the increase he offered to extend my current monthly fee as a courtesy before the increase is in effect. Thank you Wilbur and thank you Public Storage for hiring such a helpful person.
Well, I have nothing but positives to say. The price is affordable, clean faculty, organized personal and very transparent with everything including contract pricing. The property manager Wilbert is top tier, he was not only friendly but over the top professional. I left feeling like I knew all I needed. I am so grateful to have found this place for my storage needs.
Michelle, the manager, is AWESOME. She has been great since I moved in. All issues handled promptly and professionally... Even the district manager stepped in to help keep my rate low... I would have moved out this week if not for them. Update 3/1/2023... Was afraid I couldn't afford the unit and had to move. Called Will and got the price increase reversed. On 2 units. Every dollar helps!!!!! Will seems to be a real pro!!!
Michelle was quick to help me with finding a unit. She was courteous and I appreciated her willingness to look around for me since I have transitioned out of the military and the right unit is important for my family.
I would recommend this storage! Michelle is very nice and really tries to work with you on lowering storage prices. She works hard and still manages to show a smile! Checked on us and gave us helpful information when needed!
Super helpful staff/owner, Michelle was great. Couldn't ask for more out of a storage facility. Felt secure and had good hours for access. Price was very fair.
I wouldn't recommend this place. The people running it are truly rude, and over priced. No ro for error, they'll just charge you a bunch of extra fee's. Oh and good luck catching someone in the office or by phone 🤬😡🤬😡🤣🤣😂😂
Extremely helpful and Michelle is very sympathetic and a hard worker
The lady up front is always super sweet and helpful.
I am a returning customer. Michelle was very professional. She is knowledgeable and very friendly. I got a unit right away. She made the process very easy. I recommend renting at this location. Thank you, Michelle.
Michelle was very professional. She is knowledgeable and very pleasant to work with. She made the process very easy. I highly recommend renting here.
Michelle is top notch
Loved my experience here with you guys. My father in law is blind and he called here to find a storage unit . Michelle was extremely patient and very kind . She understood his disability and worked with him and got him a unit with no headaches ...well minimal headaches😆... I like that they have secured units and you have to have a code to get in and out of it . Overall great experience. I would definitely recommend
MICHELLE WAS GREAT HELPED ME IN EVERY WAY
Excellent Service
Great place to get storage units and the manager Michelle is very helpful and friendly
I would like to thank Michelle and Martin. I have been having issues with my rates increasing and they took the time to reach out to me and were able to think outside the box and come up with a solution to not only keep my rates the same, but even lower them by a few dollars. I can’t tell you how much it means that you took the time to do that. Great customer service is something you don’t see enough of these days, but Michelle and Martin brought it 100%. Thanks again for your help!
I would recommend going here. Michelle was friendly, professional, and very helpful. GREAT SERVICE
I'm using the Public Storage in Shelby Township, MI because lots of items missed the moving truck. Michelle was wonderful and got me in the same day.They keep the lot well plowed, which is great, as it's January. I appreciate how well run the office is!
I had a great experience. Top notch customer service. Made a reservation over the phone and needed to upsize it and Michelle handled it. Move in date was not till a week later and was able to change the reservation once again when I found out a 50 ft Truck was delivering my goods. Michelle called around to some sister stores and found me one that could accommodate the moving truck. She refunded me since I had not yet moved in. I only ended up paying for the Admin fee which was fine by me. My main concern was accommodating the truck at that point. I am thankful the refund and new reservation at the other place went smoothly. Thanks Michelle
Michelle helps me with my payment and is so nice!!!
Michelle was very helpful today when I was looking for the right size unit for my girlfriend. Michelle was extremely friendly the whole time as well. The whole facility is very organized. 10/10 would recommend storing at public storage.
Michelle has always been extremely helpful and beyond friendly! She is very thorough and the reason I give this place 5 stars!! We have had our storage unit for almost 2 years now and have no complaints. Another storage facility, that we had used in addition to Public Storage, always had a broken gate. This left me concerned about my belongings that were stored there as well as concern for my personal safety whenever I would have to visit there after dark to grab things. At Public Storage I have never been worried about my stuff or my safety.
Cassidy was extremely polite and helpful when I wanted to look at units
Ryder was great very knowledgeable and helpful
Best of the best. More important, people working there, who cares about customers needs. Great place, great people, best experience
I rented a storage last month with Michelle she was kind and very helpful
I gave Michelle 5 stars because she knows her job very well, very polite and always willing to help the customer with all the storage needs. A great employee to have on your team. She's one of the best I've ever dealt with. Great job Michelle
Michelle was very helpful and knowledgeable about storage units and boxes size for my move she did her job with a smile thank you Michelle
Great place A+A+
Michelle was a tremendous help! Friendly and courteous.
Michelle was a great help, great lady.
Took care of my problems in a timely manor!
My son just rented a storage unit at this location and he said that the store manager Michelle was awesome to work with and the location is clean and nicely located. He said he would highly recommend using this location for storage!
This 5 star review is strictly for Michelle. She was wonderful in all way! She was very respectful and caring. She makes this location what it is. I appreciate her kind words in my time of sickness. She was very understanding and patient.
Michelle was awsome!!! 5 thumbs up..GO MICHELLE!!!👌💪🏿💯
Awsome customer service by Michelle everytime I visted..way to go Michelle!!!👍🏾
Michelle is very nice and professional. A real people person, thank you for all you do. Have a blessed day.
Very nice sweet and friendly... I recommend the friends and everyone... thank you so much!!!!... Michelle is the nice and helping so much.. thank you!!!
Michelle !!!! Nothing else needs to be said !!! Just perfect 👌
Michelle is absolutely amazing! The property is very well-kept and secure
Michelle made everything really easy. Glad she suggested a walk through; I needed a bit more space than I had thought.
No one is ever in the office at my location and when they bought out the old owners they took out all the security cameras, I can't wait to get all of my stuff out of there. This place is a joke.
Michelle from Public Storage Shelby Township, MI was so helpful to me when I was going through some family caregiving issues and my auto pay got disconnected somehow. She had my late fee waived due to the circumstances. They're very professional and personal too and always go out of their way to help their customers. Great Job!!!
Go and see Michelle (the manager) she is the best! Vary helpful.
Michelle is a rock star when it comes to customer service!!!
Michelle was AWESOME! She was very helpful. I would recommend this location to anyone. Great service. Thank you so much!
The staff at Shelby Twp, MI - W Utica have always been helpful, courteous, and willing to go above and beyond to help with whatever is needed. The location is clean, the lights always work, and I've never had any problems with the gates or neighbors. I highly recommend, if you're in need of storage space, calling Michelle (the most amazing!). She's friendly, knowledgeable, and her customer service is A+. Thank you!
One of these things is not like the others One of these things just doesn't belong Can you tell which thing is not like the others By the time I finish my song? * Rashelle is efficient, friendly, and a pleasure to work with * Entire rental process was quick, painless, and easy * Facility is easy to access, navigate, clean and well lit * Fire truck Did you guess which thing was not like the others? Did you guess which thing just doesn't belong? If you guessed this one is not like the others Then you're absolutely...right!
Very nice storage units. Clean and efficient.
This location is very clean. Michelle is very knowledgeable thanks for answering any question and thanks for all the wonderful suggestions.
Very impressed with both facility and location. I had the pleasure of working with Michelle and it was nothing short of excellent. She walked me through the entire process quickly and professionally. She is knowledgeable and efficient. Top notch!! I would highly recommend the Shelby Twp location for any type of storage need.
Michelle is extremely helpful with our storage needs! Very nice to work with!
Rashelle is a hoot! Had me laughing the whole time I was in there while providing great customer service. She went over everything with me, made sure I had a lock, insurance, asked if I had any questions and made sure I understood everything. Great woman, great service. I’d give 6 stars if I could..
I had reserved a unit a month in advance. Michelle was diligent in calling me and letting me know the status of the unit. She was pleasant and helpful when I finally came in to rent the unit. The unit was clean as was the property. This has been a good experience.
Great place!! Michelle was a huge help too!!
Michelle was awesome. She showed me three different storage options for my vehicle. Very pleased with the cleanliness of the property and security.
Michelle Was Very Helpful & Kind & Nice. Great Experience!
Tina did an amazing job here. Extremely kid and very professional, was just as much a joy and of ease to meet and get the rental going with her as it would a friend.
Tina was awesome! Made the process very painless and easy.
Very nice very courteous.
Michelle was phenomenal is helping me reserve my unit. Very friendly, courteous & helped me navigate where I needed to go on the website. Would highly recommend her.
It was great meeting Jerome and he explained everything perfect. Even walked me to my unit despite that it was raining. I had trouble setting up my account online, Jerome called me to double check my status. Thanks to him, I will be a repeat customer and promote this business.
Awesome place to store your stuff. Affordable & clean, plus Michelle and her staff are awesome and friendly.
Shantell was very helpful
Great price. Great sevice... Michelle
Michelle is amazing! She’s very nice and helpful! Great area and very clean!
Michelle at Utica and Dequindre is a wonderful customer service associate. She listens to her customer's and takes care of any problems right away. I would highly recommend her and the facility. I have been a customer since 11/2018. :)
Michelle was an absolute pleasure to work with. She answered all of my questions and was so helpful when explaining how renting a storage unit works, as this was my first time renting one. Ending my rental was as easy as could be. There were three people in the office that day and they were all so kind and helpful. Would highly recommend!
Michelle is wonderful! Whenever I move I always choose this location.
First impressions were great. Move in fees are amazing. The problem comes at move out time. Added fees and no prorate at move out. Minimal experience with storage units, but seemed ok overall
Michelle friendly
Michelle rocks she is superb at all the information concerning storage units openings and upgrades by far the best help ever
Michelle helped us out, great place and location.
There needs to be more Michelle's out there to represent their business. Friendly and informative. She made the process smooth and trouble free! Thank you!
Cindy is the most attentive customer service rep I have ever dealt with she takes her time with everyone she treats all customers same. I needed a moving truck and she even made getting that happen same day with her resources!
Michelle was very professional. She is knowledgeable and very pleasant to work with. She made the process very easy. I recommend renting at this location. Cindy helped me today with a billing issue and was very polite and professional. I highly recommend renting here. Cindy took care of my issue with grace and poise. 5 star service.
Michelle, the property manager, was very professional and informative in helping with the rental process.
The gate has been broken for over a month putting everyone's items at risk.. They also do not have security cameras. If you want your items safe do not use this facility, unfortunately we had to learn this the hard way. Due to their lack of fixing the gate and no security cameras our items were stolen and honestly they do not care.
Michelle is super helpful and will go out of her way to help you with whatever you need
Move in was very easy at this public storage. The girl Michelle that works in the main office saved me money on an even bigger unit by going over the promotions that they were having at the time. The rope to my unit broke when I moved in, and Michelle changed it for me that day.
I came in earlier and this lady named Michelle was super nice and helpful.
Michelle is a fantastic and friendly help. Real 5 star service
Michelle was great. She helped me find the perfect space for what I needed.
I had to go pay on my aunts unit and the girl working was so helpful and understanding of my situation. I appreciate her help so much. My aunt has several units at several different storage places, and the lady working explained to me how’d id save money by upgrading to one big unit and just closing out some of the other units. Save me time on traveling to 6 different places once a month and everything would be in one place.
Michelle does a nice job lot of help does a great job keep the property nice. Always has a smile and treats me with respect and is very friendly
We needed to get a storage unit quickly and efficiently and this is where our search lead us to. Convenient, easy to access, and friendly staff. Jodie was very helpful, friendly, and easy to interact with. She noticed that I was moving the items in the storage unit myself and offered to help if I needed it which I did with one single item. I am thankful for her offer as she over extended herself. The 10 x 10 storage unit is very clean. The convenience to pay online is very welcomed. I am very pleased.
Had great customer service. Michelle was very helpful and knowledgeable about what my needs were
Michele should be leasing apartments or houses not just metal boxes. Was a really short term tenant the only drawbacks to this location are the awkward entry point if you have a large vehicle or trailer and the lot is like diving across dunes.
Amazing experience!
Always friendly and helpful...thank you Cindy and Michelle
Michelle was extremely helpful, patient, and friendly. She always does a great job taking care of our storage needs.
Michelle does an amazing job at keeping this place in tip-top shape far beyond the location on Hall road. She's been extremely helpful, nice, and professional during our storage experience. Highly recommended. I won't go anywhere else after this experience.
Michelle was great can't get better service
Michelle and Cindy were excellent and professional. Completed everything in a timely fashion, were very thorough and a pleasure to do business with them. I most definitely will suggest to my friends, family, and neighbors to do business with them and their facility. Made my move easier with their pleasant demeanor.
Wonderful Place! Michelle on West Utica is Extremely Helpful.
I really like the place,there very friendly ,and Michelle is awesome
I go into this location to make my payment and Michelle is so polite every time.
this storage location is clean and great service. michelle is very helpful.
The person I spoke to Michell was great very professional informative kind helpful ! I would recommend this storage site to anyone!
My attendant Michelle is very very nice and pleasant to deal with and a very friendly and professional experience
Michelle is amazing and we've had a great experience renting multiple units at this location A++
Great service. They got me set up in the right size unit and made everything very easy. Michelle was awesome.
Michelle is a good worker. Her personality is polite and she always has a smile. She greets me every time i come in.
Michelle is excellent. She was super attentive as I moved my belonging out after having them onsite for over a year. She made sure to call following up and made sure my experience was seamless. Would recommend!
I highly recommend this storage facility . Michelle the property manager goes over and above, it’s people like this that make a stressful time at ease .
Michelle was great & a lot of help. Thank you although I moved out before my 30 days and I still was charged a whole nother month and never refunded my money
This place is awesome! They are very friendly and very helpful. The facility is easy to find and I feel that my items are very safe there. The staff was extremely helpful. I highly recommend this place!
Sean was extremely friendly and helpful in getting everything set up. The entire process from beginning to end was only about 15 minutes. Total ease. Thanks to Sean for his great service at this location.
Just rented from the Shelby Township location this week. Michelle was very helpful and knowledgeable about these units. She helped me find the right one for a great price too. Would highly recommend this location.
Michelle was very pleasant and very helpful . She made the process quick and easy .
Very happy with the Customer service and speedy process!
Clean safe environment , friendly staff
Michelle was very helpful and is a pleasure to work with in taking care of all your questions and concerns about pricing and storage availability.
Michelle and Jodi are the managers. They are always so helpful, they have a great attitude! Facilities are spotless.
Michelle is absolutely amazing. She is the property manager and more then deserving of the title. Very kind and goes out of her way to make things happen.
Great service...very helpful..Michelle the manager is wonderful!
Rented at this location about a month ago Michelle was very helpful. Thank you.
Michele helped me get checked in. The place is very convenient to where I live and is next to M-59. Very secure, a gate code is required to enter and exit plus two locks on the unit. The online rates saved my about $12 per month.
I just rented a unit from this company at location in Shelby township. I looked around at 3-4 others. First, I was quite pleased with the competitive pricing compared to others in the area. Then really, to seal the deal, Michelle was absolutely fantastic. She is very knowledgeable, customer oriented, professional and friendly all at the same time. Michelle showed me the unit first, and i found it to be in great shape and well maintained. Public Storage is really lucky to have somebody like Michelle running this place. Difficult to find qualities like this all combined. Never the less, the core deal , for what I needed was perfect. Thanks Michelle and Public Storage! Steven
Very friendly
Michelle goes above and beyond with customer service. Things have changed for the better since her arrival.
I was just at the public storage in Shelby Township off Dequindre. I spoke with a very nice and professional employee name Michelle she helped me right away no hassle made my day alot better. Definitely would go back to them for the future. Thanks again MICHELLE.
Michelle is great!! She is always friendly and helpful and very pleasant to deal with.
I am a first time storage renter and Michelle was not only mindful of that, but also VERY helpful. I am storing some wonky shaped items and she was patient and worked with me on what size unit would best fit my needs. Pricing seemed very fair in comparison to other storage facilities, and then I came to find out that the size unit I picked was running a special and it was even cheaper than I thought! (Which Michelle actually told me so no secrets on pricing specials *sigh of relief*) And lastly, very quick move-in. I put my request in on a Monday and was loading my unit by Wednesday.
Michelle was fantastic it took little time and the facility was very clean and orderly! Highly recommend this storage facility. also easy access in and out from major roads.
Nice rates and people.
Michelle was very nice and efficient and answered all of my questions. I will definitely use this place again if I am in need of it again.
Cindy was personable and very professional. Awesome service!
Michelle all ways give me good service .she is good at public relations. People need a person who is patient and understanding and curious. Her customer service is personable and always has a smile when I come in. I like to come in to the office and see a beautiful smile on the face of Michelle
We were very impressed with the cleanliness of these units. Also, Michelle, the Manager was very friendly and helpful. She explained everything very clearly. I would definitely recommend this location.
Great service from Michelle and never had a problem. Clean and friendly staff
Sara from Mound Rd and Michelle teamed up to find the right size storage unit at the right price. Their customer service is over the top fantastic! The competition didn't even call me after I reserved a unit on their website...PS is best!
I rented a unit from the property manager Michelle, and she had me in and out nicely and quickly. Very nice facility
I have been a customer for about 3 years now. I was recently notified by Jodie that my storage unit had not been securely locked during my last visit. Not only was I notified by phone, but also by text and email. Needless to say, I was pleased with the customer service and appreciate the care they show in consistently checking the property. I am pleased to say, I found my stored goods as I had left them. My thanks go out to Jodie and property owner Michelle!
It’s a great place awesome service and Manager Michelle was Great help
Went into public storage and rented a unit from Michelle she was very polite and helpful with all my storage needs.
Michelle was EXTRAORDINARILY helpful and beyond kind. We were assisted as well as taken care of with absolutely everything that we needed to have done. Employees such as Michelle are really what make the difference in customer service and help. I am more than thankful and appreciative for Michelle and her efforts!!!!!!! I would most certainly recommend this public storage to friends and family and would even go as far as to suggest that they try and have Michelle be the one to assist them!!!
Cindy was very polite, she was very informative and thoural. I would recommend this storage site to others
It's a Public Storage...
Michelle was great with assisting me with my storage need very clean great experience
Thank you for all your help cindy..
I’ve had this unit for almost 2 yrs, finally clearing it out. Michelle was super friendly and helpful in helping me with the process. She was helpful with all my questions. Clean place and I highly recommend the facility.
I called this facility not really knowing what to expect considering my husband & I had never rented a storage unit before. After I was given a reservation number, a manager called me to introduce himself and answer any questions I had. We set up a meeting later that evening and was helped by Cindy. She showed us the unit we considered renting and was very considerate and helpful. She was patient with us and answered any and all questions we had. Our overall experience was great and we would recommend this facility to any of our friends or family members who were considering renting a storage unit.
We recently rented a storage unit and dealt with Cindy. She was incredibly friendly and helpful. She even came back later to the unit to make sure everything was ok.
Michelle was awesome! Thank you !
Great customer service from the time I booked reservation to finished the paperwork. Variety of units available, good prices
First time using a storage unit. Cindy was great to work with. Worked with Michelle when we had to get a larger unit. Agin very helpful and nice to work with.
Michelle is great, very personable and helpful. She deserves more money!!!
Cindy was very helpful and knowledgeable. She is attentive to my needs! I would highly recommend this storage to my friends and family.
We recently moved here from out of state and needed a quick storage solution. The manager Michelle was very courteous and detail oriented through the whole process. Very good move in deal and reasonable cost afterwards.
I strongly recommend this facility for anyone who is looking for a clean and easy accessible storage place. Kudos to the facility manager Michelle, who is very helpful and kind. I didn't give it a 5 star because Public Storage system cancelled my reservation without any notification or explaination.
Simone went above and beyond to make sure that we got the unit that we needed even when signing the papers ended up running past closing time. Thanks!
I was in a a few weeks ago Jodie was a great help I rented unit 8045 I will be referring every one I know to come see her
Jodie was very helpful with the process.
Jodie was very helpful and accomodating. She made the check in process easy and hassle free. Jodie made our transition to a larger unit a breeze. I would definitely recommend your location to anyone looking for storage.
Not really special just a small storage unit to put are stuff in big enough for double bunk beds and a mattress and a living room set piece.
Stopped through here today, looking for a storage unit and the woman in the office, Jodie, was SUPER helpful and very nice. Will be doin business here simply due to the awesome customer service!!
Went to buy3 mattress covers. Jodie was extremely helpful and polite. The store was clean and organized unlike the storage unit company near my house.
We have been a customer of public storage for 11 years and they do care about their customers. Recently spoke with Jodie and she resolved a customer service problem for me. Good place to store your items. You won't be sorry.
Jodi walked us thru the whole experience. we never rented a storage before she made us feel confident in our decision and even showed us other units that would fit our needs to help us decide ! if you ever had doubts she would help you out!
Stopped in public storage a couple days ago to purchase a few boxes I was greeted by Jodie she was very helpful and professional.
Jodie provided me with excellent service. I will definitely rent again in the future.
Clean and great service
Horrible service, my pad lock was frozen the girl that works there tells me to put water in it??? Second the buttons to enter your passcode don’t work I ask her why it’s not working she says use your knuckles. Then on my way out to exit I just left because it’s not working and she literally left the office she’s not there so I’m stuck there and no one is answering the phone what to do, luckily someone came and use the code to get me out. On freaking believable I’m getting my stuff out ASAP once I get the district manager involved
ABSOLUTELY LOVE THE STAFF. Dee was wonderful & explained everything I needed to make my decision to go with Public Storage. In addition, Chelsea was AWESOME & VERY PATIENT with my DAILY Questions & was able to help me make a determination of a few storage situations. Thanks so Much!!!!
Jess was super helpful and made the process go very smooth.
Jess was extremely helpful and upfront. Very pleased
Jess was wonderful. She made this all so easy.
Jess is Outstanding! Answered all my questions and explained everything clearly! Clean facility and a fair price.
Jess is great. Everything went real smoothly.
Jess was very professional, courteous and knowledgeable. I will be reserving my unit here in the near future. Thank you Jess.
Great stuff, Jess is the bomb dot com.
Jess was delightful and very helpful in getting my new storage unit set up. She answered all my questions regarding the facility and was very knowledgeable about the proceedings. The facility is well laid out and maintained. I'm happy I chose this location.
Dee helped me find a unit to my liking and I could not ask for more.
Jess is fantastic.
Thank you Public Storage Dee was excellent very helpful in know the right size storage unit I needed for my furniture I would most definitely rent storage again from public storage thank you very Dee for all your help
Had a great experience storing items in between houses. Jess was a great help in all phases of the move. Thanks!
Jess was very helpful. She is the best around. She even called to let me know I had one day till my account was late. Awesome!!
Super experience. Jess was friendly and really helpful. The price is excellent. Would recommend to anyone.
Jess was very helpful and informative!
I have been renting here for over an year and I have always been happy with service lately service has even better since Jess came onto the scene thanks for a great experience I will continue to suggest this place to others
Jess was extremely knowledgeable and helpful. I had a very outstanding experience. Thank you so much.
Jess was very helpful and does such a great job.
Jess was very helpful this morning, great units, great prices. I'm glad I rented here!
I've rented from this storage facility in the past. So I had some current storage needs and came back to this one to rent another storage unit. The staff is always so friendly and helpful. Jess was the young lady who helped me this time around. She was extremely nice and helpful when I was choosing a unit for my storage needs. She showed me several different size units and educated me on what I could store in each. She was very professional and down to earth. I always have a great experience when renting here. And the promotions they have are great. When the promotion is over the rates are still just as good. Highly recommend this public storage to other customers with storage needs.
Karen was the manager on duty the Sunday I rented a unit. She was very helpful and friendly. This location was nice and tidy.
At bit expensive for a 5 by 5 unit. Staff is very nice.
I recently used your facility and I'm not the type who normally goes online to rate things, but after this glorious occasion I felt the need to say something. Storage places that I have previously used were nowhere near as clean. Jess was such a help and was very pleasant to talk to. I look forward to using your facility.
Amanda did a great job helping other walk in customers while showing me my storage unit as well as details on packing supplies :)
Went in to look at a unit and Amanda was very helpful. Nice and clean place.
came to this location and rented a garage for a vehicle from Deanna this place is great and Deanna is a wonderful lady she helped me out by finding the right size space for my needs i would defiantly recommend this place to anyone who is looking for a space to put your things or parking a vehicle... You will not be disappointed by the service
Sammi is the best. She never stops smiling. Always eager to help. Thank you Sammi for being so awesome.
Renting a unit was extremely easy. Thanks Sammi!
Sammi helped me get the right size unit for my 4 bedroom home. Thank you Sammi!!
John was great property clean. Great service....
I recommend this location to all. Sammi is a big help. Thank you Sammi for all your help.
I come into this location to pay my bill for my storage in TX. Samantha remembers my name every time I go in to pay, she greets me by name with a smile. Highly recommend this location.
I was had been looking at different storage units when I walked into the Public Storage on West Utica Rd. Sammy was the difference maker. Her awesome attitude and her willing to work with me was above and beyond any of the other places I have looked into. Sammy made me feel comfortable and confident that I had made the right choice. Thanks again Sam, you are the best!
Costs way to much and the price keeps going up.
Sammi was great when I stopped in to get info. She was very helpful and showed me the different units I was interested in. Great service and very friendly.
Samantha helped with all my storage questions. She was so professional and nice. I highly recommend P.S to anyone that needs storage!!!!
I have had 2 different storage units here, and the staff is always very helpful in finding the right size for what I need. Sammi helped me out most recently and got everything squared away very quickly and was extremely pleasant.
Place is very clean and staff is very helpful. Victoria and Sammi are wonderful. My husband and . Also will refer whoever is looking for a great storage facility!!!! Thanks girls (-:
I made a reservation online then went to the store about 20 minutes later. I was greeted by Sammi who walked me thru everything and was super helpful. She answered all my questions and seemed very confident in her job. That reassured me in knowing I picked a good storage facility. The grounds were very clean and the storage unit I got for my 2 cars looked almost brand new! Good job Sammie!! Thanks again!!!
Thank you Samantha!! I was nervous having never used a storage unit you eased my mind!! Samantha is very imformative, has a lovely dispostion. I am so Happy I came to the store you work at! This storage place is clean, secure, and they have everything you need right there. I would recommend this place to everyone!
This is my first time using public storage. Service was great, friendly and very helpful.
Sammi was very nice and the property was well maintained.
I was in a pinch to move everything out of my apartment into a storage unit rather quickly and Samantha made the process very easy and quick.
Stopped in to pay a bill for a friend and Samantha Mullen was very helpful in assisting me with it. Samantha also helped me look into storage units for myself. I was very pleased, defiantly will be coming back.
Super awesome customer service! Samantha Mullen was extremely helpful and made my storage searching experience way easy. Highly recommended!!
Was having a hard time selecting a storage facility that met my requirements. After numerous stops to different ones I stopped at this one. Samantha Mullen was on site that day. She did a beautiful job with customer service, very professional and very helpful. I was able to set up my unit and even get a few storage supplies while doing it. Will continue to come to this location thanks to the great attitudes.
Nine was very helpful today help me pay my bill. I am from out of state and she was able to take my payment with no issue
Nina is the cutest with a lot of knowledge. Dollar special rocks....
I stopped by this location to get packing supplies and Brenda helped me. She was such a great help, very professional and knowledgeable.
Brenda was extremely helpful in setting up my rental unit. She was very courteous and professional; taking time to show me the unit and answering all of my questions even when I came to the location at the end of the business day. I did not feel rushed even though unfortunately her helping me necessitated her staying later past the time the office was officially closed. I really appreciated all her help. Thank you very much!
Brenda went above and beyond for me! Top notch customer service. I highly recommend this property!
Brenda was very helpful today. Thank you for all your help! Gayle Comstock
Brenda answered my questions and was great!
Brenda was great! She answered all our questions and was extremely pleasant!
Brenda was great in getting me set up and making sure I had everything I need for my move. Thank you Brenda!
Went in to rent a unit not knowing much about what I needed. Brands really helped out. Would reccomnd to anyone
Very nice staff. I had a few minor issues I brought up to them, and they handled it wonderfully.
Brenda was very pleasant and a great help.
My experience with Brenda was very professional and she took the time to find the right unit that I needed at the price I was looking for . Thank you again Brenda sincerely James Kurish
Brenda was very professional in assisting me in my needs for a storage unit. We figured out what the best size for me was. Very pleasant lady yo talk to.
Lynn was extremely helpful and made vacating the property very easy. I would be a return customer if I need a storage unit in the future. Thank you Lynn! I just recently vacated a storage unit on Monday December 8, 2014. I spoke with Amanda and she was very helpful and friendly. If in the future I should need a storage unit I will be a repeat customer. Thank you for all the help over the years! Cori
I was just coming by to check. Brenda's kindness made me deciding to rent it right away. Patient, professional, kind.
Brenda was very helpful upon my exit. This is a great location, a very convenient experience, friendly and knowledgeable staff.
What a great experience. Brenda was a great help. So friendly! I was storing with a different company and it was so dirty and the staf was never around. Brenda took me out and showed me the storage unit and explained all the security features. I would recommend to everyone as a great place to store.
I stopped at this location earlier this month to make a payment for a friend who was out of town and Brenda was so wonderful. I couldn't remember any of the information except my friends phone number, but Brenda was able to find the account with no trouble at all. She was so pleasant and friendly.
Very nice experience!
Betty is a wonderful employee. She helped me with all my questions about storing collectables and was very knowledgeable. Went above and beyond my expectations when choosing a storage facility.
Rented at public storage Brenda was awsome. Would definitely recommend
Brenda was really great, she answered all of my questions & offered many suggestions. Very professional, overall great place to store your belongings!
Kathy was very nice and helped us secure our unit. Besides some computer technical issues that were not her fault, my fiancé and I had a good experience here.
Very accommodating staff! Great experience and very clean unit!
Lynn was very helpful and knowledgeable. I was dreading having to shop for storage units, but she made it tolerable. Thanks Lynn!
Kathy was very helpful & it didn't take long at all to get a unit. Upon arrival unit was clean.
I spoke with Amanda at another location before hand and she helped me choose the location that worked best for me and the west Utica one turned out perfect! She even went over with me all the stuff I needed to fit in the unit to help determine which size I would need. I came in and was signed up in no time! She even took me personally to my unit to show me it and demonstrated using my lock before I left. She was very friendly and very helpful, couldn't have asked for better service. Thank you, Amanda!
Lynn was incredibly helpful and accommodating. She helped fix a rusted lock so I could access my unit.
Lynn was great, very courteous. Explained everything to me in detail. Trustworthy.
Lynn was so helpful & kind while assisting my husband in our storage needs.
Fast professional great rates
Lynn has been very helpful, Last year a pine tree was ready to fall over on my stored truck, by the next day she had the landscape company remove it. Then this winters snow fall i had to park in a different slot and she had no problem with helping me out. Thank you Lynn,
I rented a unit here today and let me tell you, I was VERY impressed. Lynn was very nice and helpful and answered all of my questions.The property was clean and just great overall. I will definitely recommend this Public Storage to everyone!
Lynn and Chris are always so nice and helpful
Lynn was great and quick
Rent from a different location but this location is near my work so i stopped in to pay. Lynn greeted me with a smile and was able to process my payment quickly.
Fast, efficient friendly service. Lynn was very helpful in finding the best option for what i needed including the size of the unit and the duration i needed it for. highly recommended.
Awesome!!!
I signed up yesterday for storage. Lynn was excellent helping me figure put all my needs. I appreciate her help.
Lynn from public storage was great and very helpful
Went to Public Storage last minute and even though it was almost closing time, and we didn't have an appointment, Lynn never batted an eye! She made our move in fun and fast!
I didn't rent here, but was with a friend who did, and with the quick and friendly service Lynn provided for us, you bet i will definitely be back to Public Storage when i move this Summer!
I decided to get a storage unit at the last minute and I needed it yesterday. Lynn was very helpful so we could get everything done and our stuff in a storage unit right away. Even though it was super snowy she still took us to see the unit. We both appreciated her help!
Lynn was very helpful. Was in and out in a flash. Awesome unit, very spacious. I felt like I got the most bang for my buck here.
Lynn made signing up easy and has been very helpful with resolving any issues that may have arisen in the last few months (i.e. frozen lock). Thanks
Amanda was more than helpful when getting pricing for the unit. She was very friendly and had a wonderful attitude
I rented my storage unit just last week. I was simple, quick and a great experience. Lynn was very helpful, as I was not sure what size until I would need/want. The location is perfect for me. The units are clean. The property appears to be clean and kept up nicely.
Great experience with Public Storage on Utica Road in Shelby Township. Made the reservation originally on-line and then Lynn, the on-site manager, followed-up via phone to confirm my needs, set-up the initial appointment. She was very polite, professional and thorough. The unit was as promised and the in-take paperwork and set-up process was efficient and painless. Met or exceeded my expectations in every way.
I have a unit here and it is awesome! They are conveniently located close to my home and they even have moving supplies in the office. The secretary Erika is AWESOME! She helps me with my bill every month. She is so friendly and welcoming. I know that all my "stuff" is being watched and taken care of. Thanks Erika!