Public Storage Self-Storage Units at 1400 E Michigan Ave, Saline, MI

The people I have dealt with in person (very kind gentleman whose name I unfortunately do not remember) and Savannah on the phone have been great. The pricing is also good because I received an excellent email offer. The only issues i have are with the storage space itself. There is a large beam in my unit that takes up a not insignicant amount of space in my unit, and I'm sure it is relieving me of some of the space that I am paying for. There is also a small metal bar impeding my ability to stack things evenly against the wall where it is located. Lastly, the door is quirky, and I had to do a YouTube search for a video to try and figure out out to even get it open due to an inability to move the slide lock under normal circumstances. I had to overcome a different issue to get it completely shut to lock it up. I would rate the facility/rental unit as 3 stars and customer service as 5 stars, which is how I arrived at my 4 star overall rating.

Savannah was very friendly and helpful. She helped make the purchase so simple. Great customer service. 🙂

Savannah and Jacob were fantastic, way better than the oversee customer service.

Savannah helped us out with everything we needed

Jacob was super helpful and was able to take care of everything we needed. He secured us two units in the location we wanted and at a great price

Excellent customer service. Safe and convenient! Thank you!!

Clean storage facility with friendly staff ready to help when needed

I rented at Public Self Storage for a few months while I was moving. They are a really nice storage facility and have great customer service!!!. The sign up was very easy and later when you go to move out they take care of everything before hand. They are very friendly and helpful with the whole process. The units are very clean and they have a safe and secure building. I will use them in the future and definitely recommend them. Update: Rented a new unit and received excellent 5 Star service today. Karen and Jacob were very helpful with everything and even helped me with figuring out how to lock up the unit and provide directions around the area. Thanks to them both for their help! 👌😀🧡👌😀🧡

Gema is amazing, she always picks up the phone and gives great customer service. Thank you Gema!

I had a mixed experience with Public Storage, but the main focus of this review is related to a "floater" employee who was really good, even though this wasn't his "home store", so to speak. His name was Alex(?), he did a great job of explaining the in's-&-outs of how PS's protocols work, gave me a tour so I could see what options were available (storage unit wise), then walked me through the sign-up process. Alex did a really, really good job that day, but he also happened to be scheduled the day I moved in and my experience was the same. My only "hmmmm" about my experience with PS relates to the fact when calling you're forced to deal with a call center where you spend too much time on the phone with information you receive not being entirely accurate or unclear. For example, they informed me the PS facility in Saline didn't have hand carts, etc., to help with the move in, so I'd "need to call the facility" to verify this info. Why waste time on the phone discussing this topic only to say "IDK", "my information shows they DO NOT have hand carts", but then at the end of the conversation communicate "you'll need to call the facility". As it turns out, the call center was wrong and Alex guided me to where the elevators were and hand carts were right next to the elevators... 8 of them if memory serves me. Having said that, Alex deserves the bulk of the credit for this review.

Gema was very helpful and friendly. She was informative and knowledgeable about the storage process. Will be recommending this place and Gema to friends and family.

Gema is wonderful!! Gema is extremely patient and helped create an account and setup auto pay. She also showed me different sized units and how to enter the building and park under the bay so that me and my belongings are not bothered by rain! Thank you Gema.

Gema provided me with great service. I got a storage locker in record time! Thanks, Gema!

Savannah is amazing extremely helpful!

I recently had an issue with my storage unit at the Public Storage in Saline, Michigan and called the location and spoke with Gema who was the manager on site. She was extremely friendly and professional in getting my problem resolved in a prompt manner. Thank you Gema!

Dawny and her crew are amazing.! Very helpful, knowledgeable, and most importantly for me, great at getting back to you in a quick and timely fashion..! Thank you guys so much for all the help.!

Clean, easy to use, wish the big entry door worked.

Karen and the crew are always helpful and polite every time we have needed help. Great place! Would recommend this storage unit if you need one.

Had an amazing experience.The staff ( Laten) is very friendly, professional and helpful.It was my first experience of self storage and he patiently guided me through.The facility is also very clean. Overall very happy with my experience highly recommend 👍

One of the most efficient operations I have ever experienced. Public Storage Was well thought out. The actual storage areas are very clean. There is a size available for everyone! Reasonable prices, pleasant staff and safe storage.

The customer service provided was A+. This is a very clean and secure facility. I highly recommend them.

Trustworthy security, cleanliness,customer service A1, flexibility , spacious , climate control ..perfect , very friendly and professional customer servivice .not to mention competitive pricing ..would strongly recomend.

Chris (district manager) and Leighton (in the office) were both super helpful. Thank you for taking the time to look into my requests!

I’ve the opportunity to drive by and check this location out since I was thinking of getting a unit. The staff was very professional and courteous. The manager, Mr. Willis was very knowledgeable and transparent. he took me on a tour answered my questions and concerns. displays were placed accordingly. The place is spacious and clean. Prices are treasonable and can fit into anyone’s budget. I would recommend this location on Michigan Ave.

Need to get a few pieces of my grandmother's furniture put in storage for keepsake and we choose this location. Place was very clean and the manager Mr. Willis was very helpful and professional. Thank you so much!

I have no problems with my unit and management is always polite and available.

You can store stuff here and if you lock it up the odds of it being taken are low.

Great place to store belongings. Very helpful and talented staff (Charles). He is very focused on customer service and making sure I was satisfied!!! Thank you for a great experience!

Storage units were well maintained, and Amy and the guy (not sure of his name) were both very helpful and friendly the numerous times I stopped in for one reason or another. Amy went above and beyond.

The guy working here was very helpful. This place is really clean and has an indoor loading dock to drop things off and load things up. There are also about 10 carts here to help you move your belongings around. Our unit was spacious and kept at room temperature. There is also a good amount of hallway room for moving things. I would recommend this as a good place for storage. The insurance provided was about $15 a month as well if you wanted to get it.

Super Clean Place!!!!

wow, this company is amazing!

Clean place! Great customer service

Had never needed a storage unit before, so I was a little nervous. I ended up speaking to Shannon, and she made me feel very assured that there were no stupid questions. It was so welcoming! I found myself genuinely enjoying the conversation as I discussed my options. Would give them 6 stars if I could! Thank you for everything Shannon!

Shannon was awesome! Facility is clean and secure

Amazing staff and excellent prices i recommend Simply Self Storage for all storing and ,moving needs especially this location!

Shannon was amazing! Extremely fast and easy process and was very respectful. Would definitely recommend.

I stor

greatest storage experience that I have had so far!

Cannot describe how happy I was with the service I recieved. Everything was clean and nice in the office and the lady at the counter helped me put alot!

Very glad with the service I received the other day when i came in, Shannon was a great help and helped me figure out what was best for me. Hoping i can still get that unit!

Very glad for the service i was given the other day by Shannon, she helped me figure out prices for different units and what i needed. will definitely be calling again soon to get a unit.

Shannon helped me and she was wonderful ! Made the experience great, she was so friendly and very knowledgeable

Getting new lights

Shannon is an amazing Person & helped tons! Recommend this place.

Pleasure doing business here!!

Great people, Big place, plenty of space for storage.

The property manager is very helpful.

Shannon helped me set up a storage container and let me tell you super happy with it. She gave me the full rundown and explained all the details so well. She then complimented me on the slides I was wearing she was telling me she had a similar pair. Very personable I love it there!

Shannon is super friendly and always helps me with what I need!!!

Second occasion in 7 years to use this facility for storage needs. AWESOME! Clean. Well organized. Well lit. Lots of carts to assist in moving items. And Shannon ----- what a gem! She's a rule follower, forsure. But this is why this large of an operation stays in such good shape. And if I'm not mistaken, shecwas ther 7 years ago on our first visit. She knows what she's doing, and is ALWAYS willing and able to help answering all questions.

Great place! Clean, and awesome customer service.

I decided to check it out, and ended up getting a quick tour. I found I liked it a lot. Everything was clear and easy, and I was sold on getting a unit, thanks to the manager on duty there, Mr. Leighton. He was great. Very tall.

Nice place They have a drive-in bay. Really good customer service from the guy at the front desk.

Nice storage unit. Even have a dock for a box truck or semi. Well kept, clean facility.

Great customer service. So kind.

Great price and excellent security!