John was very helpful being there at the right time when I moved from one unit to the next. He told me the process and it went smoothly.
Clean and secure, as usual.
The property manager was very helpful . Thanks, John!
John di'd a great job of showing us a few different units inside and out. He was kind and paiticance.
Easy Access, clean space & friendly staff. John, the property manager, resolved my moving out issue very efficiently, it was much appreciated. If I ever need another unit space, definitely renting again. Thanks.
John at Public Storage is awesome! Super helpful and easy to talk to. He made everything quick and stress-free, and really went out of his way to help me out. Definitely recommend going to him if you need a storage unit!
I had a fantastic experience at Public Storage, thanks to the outstanding service from property manager John! He was friendly, professional, and incredibly helpful, guiding me through the rental process with ease and answering all my questions with patience. The facility is clean, secure, and well-maintained, with convenient access hours that make everything so simple. John’s attention to detail and genuine care for customers truly made a difference. I highly recommend this location to anyone needing storage—John and the team are top-notch!
Needed a storage space while relocating. This place was easily accessible, check in was easy, priced faily too. You will most certainly have to use the lock they provide.
Thank you to Ron! He did a great job!
John made my rental space, quick, easy and convenient.
John does a great job. Loved working with him
John in Rochester Hills have some clear-minded advice to solve a billing problem.
Easy peasy! I got a great starter deal, and did the whole transaction on my phone. Within minutes i was notified that my unit was ready. I went in and found the lock was inside my unit. Piece of cake move in!
Great service and easy access! The property manager, John, was very friendly and quick to help me with a key request. Would recommend!
This has been a great experience so far. I will rent with public storage again. Wonderful customer service
This is my first experience with ever using a storage unit and Public Storage was very nice to work with and convenient. And the place is clean, and they were very efficient in getting me signed up. I'll report back in 6 months to provide any updates and let you know how the experience is going at that point.
Ron did amazing job helping us change storage units. Super clean, great professional service!
Public storage needs to know what a great person Ron has been for us at Public Storage!!! He is very helpful and knowledgeable and willing to help us, thank you Ron so much.
Ron was charming and very helpful. It was pleasure renting from him.
Ron was a great help closing out the unit I have had for many years.
Went today on memorial day and the gentleman working was amazing. I didn't catch his name but he was so helpful.
Have 3 storage units and Ron helped me with my account. Ron was very helpful and assisted me to make my storage account experience awesome.
Ron is amazing and super helpful with everything. He goes the extra mile with a smile !!!
Thank you Ron for correcting an ongoing issue. I wish I was able to have you handle it from the beginning. Great service!
This location is definitely moving in the right direction. The previous building manager was awful. Ron is very helpful and actually listens to your concerns. There’s even new platform (hand) carts! 😃
Clean place, great people to work with i have many units for a long time, easy online help too, Ron is good guy
Ron was very helpful with updating my account. Thank you!!!
Ron at public storage provides excellent customer service.
I give Ron the Gold Star and an A1+ .
You have an excellent storage facility
Thank You.
Had posted a review as an unhappy customer because of a situation that had occurred with a rental space. I am rewriting as Ron took care of me today and made things right. Thanks Ron… you are awesome!! He also reached out to his manager who helped make sure the problem was resolved. I will keep ya posted as we move forward.
Ron at Rochester Hills did a great job for us and he explained everything very well to us Thank You Ron
Great place! Ron was very helpful with my move out!!
Ron is an excellent manager here at Rochester hills. Very helpful and professional. Above and beyond!!
I received a call back very quickly after seeking help with switching rental units. Ron took care of all the details. Thank you so much!
Glad to make the move to Public Storage at Rochester Hills. Price is good Security and facility are great. Customer service by Ron, the manager, when I had questions was excellent
Awesome job!!!! Very helpful,kind and sweet!!!
I rented a storage unit for over a year and never had a problem. While there is no visible office staff on site, the lobby kiosk works well. When I needed to buy a new lock and later when I was evacuating my unit my call was routed to John who apparently manages this location either from the back office or from a different location. John was extremely helpful, friendly, and professional. He answered all my questions and resolved my issues promptly and clearly. I would definitely rent at this location again.
Ron is an angel on earth, he helped me with everything and cared about my needs. I am very happy with the space. I would recommend this place to anyone.
Hey, Luckily today again, although it’s Holiday and gate was stuck but I met Ron again with usual wonderful hospitality and assistance, he immediately started to help me.
Thank you again Ron
Don was super helpful. The process was quick and easy.
John Wilson was extremely helpful and very pleasant
This place is clean and well kept. Ron, who works here, is an asset to the company. He makes you feel like you matter. Kudos to you, Ron.
Awesome Staff!!! Great facility!!!
Ron was very helpful.
Great experience,
Thanks
Where so I even start? i have been storing here for 10 years and have nothing but rave reviews!! If I could give 10 stars I would. Ron, the current manager has been nothing short of fantastic, as were the managers before him - always willing to help me with anything I need, and with a smile. If only every storage location was this great! I almost hate to leave - but I am moving.
Ron is an amazing helpful employee at the Enterprise location. He's helpful with payments when I'm forgetful sometimes. And appreciate the professional customer service. And is always helpful when I call and has a cheerful pleasant attitude. Not to mention the facility is clean and beautifuly kept.
Ron was very helpful in finding the perfect unit for us! He listened to all of our needs and showed us different options. Such a pleasant person to work with and he made the entire process so easy. The unit is clean with easy access. Thanks Ron!
Unit was a little difficult to locate at first. Facility was very clean and well lit. Had to hold the entrance door open for access to the unit.
I stored my stuff in a unit this July, and everything went smoothly with moving. The property manager, Jeeda, was super friendly and helpful in arranging my moving-in.
I was having trouble getting my lock in and Jeeda was so nice to help me out! Great place to store your stuff!
JEEDA WAS TRULY AN INSPIRATION AND VERY HELPFUL.
Jeeda (08097) was very helpful, got me set up and taken care of within 10 minutes. Very friendly and easy to work with.
After some excellent customer service I went to thank Jeeda and she said "at Public Storage 08097 we view everyone as family" then proceeded to do burnouts and donuts in the parking lot. 10/10 customer service.
Convenient location near major highway. Had an issue with elevator not working due to area power outage, Jeeda quickly got it fixed within 24 hours.
I appreciate Public Storage for giving us a excellent service in hiring an excellent employee her name is Jeeda well, respectful, very professional at what she does. Excellent provider to help customer and very clean place in good shape and very helpful. I am very thankful for a good employee to give us good service when we need it and she deserves an excellent raise.
Jeeda was super helpful and professional. I was able to secure the perfect size unit in under 10 minutes. Great experience
Jeeda was very helpful to me.
Jeeda was awesome. She was extremely knowledgeable, helpful and extremely friendly. It was a pleasure doing business with her. She's a credit to the company.
The place is very clean and good management. I met Jeeda many times and she helped me with many times. She is very professional and nice.
Jeeda(08097) represents your company very well. Super friendly, helpful and courteous.
Service and Immediate Responding from Ms Jeeda is appreciated 👍
- Property No 08097
Jeeda had helped me recently with replacing a lock i unfortunately had lost. Very accommodating and helpful.
Geda at property # 08097 was very helpful and is a sweetheart. Would recommend this property.
The place is clean, temperature controlled, signing for it is easygoing, Geda the person that helped me with my storage needs, is very professional, pleasant, knowledgeable, ask for her when you go to this storage location! You will be very pleased 🏅🎖🏅
Very good and professional experience
Jeeda has been amazing, very professional an patient .
John was fantastic in assisting us today. The grounds are well maintained and units are well taken care of. Keep up the great work John! We would definitely recommend this location in the future.
Jeeda was great to work with!
Jeeda is wonderful and everyone else at this location. Very friendly.
A+
Jeeda is the best !!!
You have a problem she will fix it!!!
Jeeda is friendly, courteous and very helpful. Thanks!!
Pleased with the level of service and information provided by property team/Jeeda. Consistent follow-up made the process easy. Thank you,
I was looking for space to store my stuff and wasn't sure what size, but when I came in Jeeda helped me with the process and escort me to my space. Jeeda is very nice, friendly, and professional. I would recommend her to my family and friends. Thank you
Jeeda was very helpful in arranging our the transfer of our storage unit that we use for our homeowner's association. She made sure we had all the necessary paperwork and escorted us to the new unit. She does a great job managing the Public Storage office single-handedly. Thank you Jeeda!
I have used this storage location about 20-some years ago. It is a convenient location for me. This time the manager Jeeda was especially helpful with the detailed log-in process and locating the space I wanted.
I have been a customer here for 2 1/2 years. Recently I downsized from a very large unit to a much smaller one. I was fortunate that Jeeda was able to facilitate the process and get me into the unit I needed both in size and location (first floor, outside, which made the move easier). Jeeda was extremely professional and her communication with me was unparalleled. Her customer service was exemplary! If you need assistance or need to rent a unit ask for JEEDA!
The facilities are in good shape.
Jedda knew all the ins and outs and worked through the rental process quickly. She helped me a bunch.
There was boxes etc. to purchase to help with storage. Also carts for moving bulkier stuff.
A suggestion having used pallets available to keep some delicate items off the floor.
Jaeda was very kind to escort me to the unit, and gave me proper resources and information. Thank you!
Jeeda was friendly and helpful. Just like all of the people here.