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Public Storage Self-Storage Units at 32724 Northwestern Hwy, Farmington Hills, MI
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
-
5'x5'Online only price$ 45/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 45 /mo $ 60Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 54/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 54 /mo $ 71Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 67/mo
Small 10'x5'- Climate Controlled
- Upstairs/elevator
$ 67 /mo $ 90Best Price Label+ one-time $29 admin fee
-
10'x5'Online only price$ 81/mo
Small 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 81 /mo $ 107Best Price Label+ one-time $29 admin fee
-
7.5'x10'Online only price$ 87/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 87 /mo $ 115Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 104/mo
Medium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 104 /mo $ 138Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 106/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 106 /mo $ 141Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 139/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 139 /mo $ 185Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 143/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 143 /mo $ 191Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 194/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 194 /mo $ 258Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 263/mo
Large 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 263 /mo $ 351Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Farmington Hills
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 137)
My experience at Public Storage was top notch. Samantha was extremely helpful and patient.
Sam was great! Very helpful & showed much patience.
Thank you, Sam!
This was my first time getting a storage unit, and I was quite confused and needed help with a few things. Luckily, Zee, a worker from this public storage facility, was on-site and reassured me about my concerns regarding the app and other features. She definitely made my experience easier and less complicated compared to a previous location I had contacted.
I recently started renting at the Walled Lake location last week. However, I had spoken with Zee from the Farmington Hills location yesterday and she helped me out tremendously and was even happy to do so! I recommend everyone to go to the Farmington Hills location! I'm even thinking about getting my storage there instead.
I can in and zee was very nice and helpful to me thank you
Cole was amazing. She was able to help when 800 customer service could not
Sam is amazing and willing to work with you definitely will be back
Sam and Sam are Marvelous. Clean fresh facility and awesome customer service.
Sam & Zee were absolutely INCREDIBLE in helping transfer my unit!! 10/10 all around!!
I called because the amount on my account was not adding up to me. I made a lump sum payment and I needed to know exactly how it was applied. Cole answered and she was very polite and patient and took time to go back over all payments made and what months it was applied to. I never felt rushed or like I was an inconvenience. Thanks!
I had the pleasure of meeting a new member named Cole. She helped me get into my storage space with pleasure. She’s a great addition to your staff on Northwestern Hwy. I am happy with my experience today.
Ms. Cole was very helpful and knowledgeable.
My attendant Cole was super helpful and she was a delight in my life
Worst experience I’ve ever had. The day I moved in I paid movers to move all my things and was locked out of the unit for hours. They said they fixed it, I went back the next week to get my things and same issue. Someone told me my rent was prorated so I’m not double charged for September but then I was still charged over $200 for the unit and then paid another $200 for the same month, my things haven’t even been in there for 30 days. I’ve had nothing but issues. They close early and you won’t have access to anything. Find another place
Samantha is one of the nicest, most pheasant person to talk to. She answered my phone call right away and was when it was raining she came running over to provide me with a umbrella. This is the best over delivery customer service and will always return to Public Storage!!! Thank you again!!!
Karen, was amazing! I arrived on her lunch break and she received me without delay. She is awesome!
Great customer service
Karen is excellent! Storage is great very clean!
Magnificent Customer service!!!!
Karen provided a great customer service with my rental application. I definitely recommend her.
Karen was amazing! Very helpful and I’m excited to have my unit!
Karen was great in help me
Karen helped us and was fantastic.
Karen was very helpful. She helped me find savings too! Great experience
Karen she a great customer service he helped me
Karen is phenomenal. She is always pleasant and does her best to assist the customers
Karen was awesome! I had wonderful experience in my 2yrs at this storage! Any questions I had she answered and provided excellent customer service! She's an asset to public storage team!
Karen was great!
Karen was an absolute peach !!!!
Karen helped me out a lot she as great customer service
Karen was great. She deserves everything you all have to offer! She was pleasant and professional.
Karen great customer service
Karen as great customer service
Ms Karen provided us with great customer service. Was very helpful with my family.
Karen has amazing customer service and was very helpful
I want to thank Karen for all of her support in addressing billing issue that I was having. Great job, thanks again.
Karen has great customer service !!!!!!!!!
Thank you Karen
Karen is such a great person. I really appreciate her
Karen was excellent.
Great place plenty of storage
Karen was amazing and helping I am so happy about the service and her smile no matter the issue! Thank you
Great customer service! from KAREN
I had the pleasure of meeting and being assisted by Karen at the Farmington Hills, MI location & I would like to say thank you for being very professional, patient and kind!
The new manager was very patient with me on the phone while I was renting a storage unit online. She walked me through the process & was very friendly. I would recommend this location.
Horrible customer service. Dude wouldn't even acknowledge us at the door. Just stared at us as we knocked. He needed to do the bare minimum to keep my business but he couldn't handle that.
Karen was an incredible help and keeps the storage areas extremely clean. Very polite and helpful
Karen was absolutely fantastic to work with! Easy process and very knowledgeable.
Thank you Karen for the exceptional customer service!
Karen as great customer service
Karen at the front desk was extremely helpful. She made a stressful situation easier to handle. The best part of this public storage facility is the front desk help!
Tisha, Janice, and Karen are all so nice and professional every time I come in, always a great experience!!!!!
karen brown was so excellent service
Karen provides friendly and helpful service!
Latisha is Always helpful, pleasant. Would recommend!
It’s like the workers come and go as they please I buy storage units and been doing it for 10+ year and every since it went online the workers leave work and don’t be at the locations it’s Terrible then we only have 48 to clean our units it 3:29pm right now and no one is on site at this location
T and Janice has excellent customer service!!! Very helpful!
Great Customer service very helpful!!!
Janice was so amazing !! Need more people like her
Janice and T both were GREAT, they went above and beyond to give me and my wife the best service as possible. Thanks so much !!
T was amazing , I could not be more happier with my experience overall at public storage.
I see my original review was removed. Trying to collect money from me for 2 months after I vacated the unit. Left 2 voicemails to advise because no one was there the day I moved out. When I inquired about the charges, the girl told me they had to cut the lock off my unit. I told her I don't know what lock they cut off because I have the one that I purchased and locked my unit with. Today I got a call from collections. I made sure they had my new address and told them I will see them in court. DON'T RENT FROM HERE
This location has the best customer service ever. Janice and Tisha show compassion, kindness, professionalism and they always have smiles on their faces. The service here is excellent. Please hire more employees like these women.
On 10-31-2023 I came into Public Storage stressed and hard pressed just before closing time. T and Janice were so kind and professional. They assisted me in getting my storage unit completed while addressing all my concerns. Great team!! Customer service is more important than the actual service and they demonstrated that.
Tisha and her assistant give awesome customer service, which is very rare these days. They were friendly and had me set up in no time. I noticed the place was clean, organized, and smelled great! #Professionalism!
Latisha was wonderful great customer service.
Great help with moving into a larger unit.
Latisha made it easy.
I intended to use their storage facility for 1-2 years, but they raised my rates 25% after 4 months!! I could never reach anyone by phone and they don't return calls. I expressed my dissatisfaction about the rate increase via email and they "lowered" my rate back to what it originally was for 3 more months. It was enough time for me to find another storage facility. I still had to pay the increased amount for one month because they don't adjust bills. What a pain!!!
Jane Did a great job.she went over and beyond. Thank you. Excellent CUSTOMER SERVICE.....She deserves Regiention for Her EXCELLENT CUSTOMER SERVICE 👏 👍 💯
Cool.
Janice - the new manager is terrific! She helped me efficiently and has such a nice way about her and great business sense. Hang onto Janice, she's excellent!!
I like this storage facility because it's indoors. But they had briefly removed the carts from the loading/unloading area because people were taking them. The only way to get a cart was during business hours and you had to leave your license with the clerk until you returned the cart. Today, when I went there the carts were back in the loading/unloading where customers to access them without checking in with a clerk. I hope it stays that way!
I recently rented a storage unit from Public Storage, and I have to say that the experience was top-notch. The facility was clean and well-maintained, and the security measures were impressive. I felt confident that my belongings were safe and secure at all times.
But what really stood out to me was the exceptional customer service I received from Kathy. From the moment I walked in the door, she greeted me warmly and made me feel welcome. She took the time to listen to my needs and helped me choose the right storage unit for my belongings. She was patient and thorough in explaining the rental process and answering all my questions.
Throughout my rental period, Kathy continued to provide excellent service. She was always available to assist me with any concerns or issues that arose, and she went above and beyond to make sure my experience was a positive one.
Overall, I highly recommend Public Storage, and I would like to give a special shout-out to Kathy for her outstanding customer service. She truly made a difference in my experience and is a valuable asset to the company.
Kathy is so helpful
Kathy was extremely knowledgeable and helpful with all my questions. Provides excellent customer service!
The property managers are a joy to work with. Kathy and Latisha are friendly and efficient . Unfortunately they work under the handicap of a corporation that is not customer friendly.
Frequent large increases in rent are to be expected . The average increase is 25-30 percent and there is nothing that the managers can do about it. Once you are "hooked" by the initial discounted offer, you can expect to have regular large price increases even if you are a good customer. Price increases are to be expected in this industry, but the size and frequency of the increases are almost criminal and take place without regard for promptness of rent payment or longevity of rental.
There are no carts available for bulky items as there once were when they first opened. There is no bulletin board so that renters might be able to communicate with each other and the basic design of the place is terrible, one vehicle unloading/loading can prevent others from having access to the loading area. Also,the corporation understaffs the facility so that it is not unusual for the office to be locked. Other storage facilities that I have used always had a staff member in the office during business hours.
The management here is great! Public Storage is not so great!
Kathy is very professional and very helpful!
Always clean. Kathy, front desk associate, has always been polite and kind. She greets you with a smile and tries to help you with any storage needs.
Want to kill your business and scare people away from it? Be cheap with basic amenities.
People stealing carts? Buy more and dont punish your other customers for the actions of the few. Also hiding them from people in the office makes it so you only have access to them when the office is open. This isn't a prison.
I had to buy my own cart because this place it too cheap to buy more.
I been using public storage for years. Mostly in Waterford store. But the only thing I do not like about this location is it was built wrong. The closed in area is way to small. But the lady Kathy is very nice and trys to help anyway she. Can. 2 carts only unreal
Kathy is the best! Responsive, courteous and has great people skills. We are lucky to have her on site and you guys are lucky to have her as a representative of your company! Thanks a bunch.
Kathy is wonderful to work with. She is friendly and professional. She responds quickly to messages. She does everything she can to help manage any issues that come up.
Kathy was very helpful and did a great job
Clean and easy access. Emma is helpful and friendly.
Kathy was great! She responds promptly and professionally to any question asked over the phone or in person. The facility is very clean, no odors, and pest free. I just removed my items from my unit and I am very pleased with that. I will definitely be recommending this storage facility in particular to my friends/family. Thank you so much again Kathy. Keep up your amazing work!
Great location and service. Cathy was great and helped out with my moving out process.
Do not honor their own online offers.
They call back right away and ask to come to close the registration, and refuse to honor the offer.
Kathy was very helpful, with helpful get a storage unit that fits my needs. I had a bad experience at a different location, however after dealing with Kathy at this location I was taking care of very well. Kathy was very nice, friendly May and helpful. She took the time to ensure I had enough space for my belongings. I recommend this location and dealings with Kathy for anyone looking for a storage space.
Excellent service! Kathy at the front is desk very friendly and helpful.
Kathy was great showing us around the Farmington Hills, MI location. Ended up with a great unit and a generous first month promotional discount. Great experience.
It was our first time using this location. Kathy was very helpful and patient. She showed us the unit, answered questions, and walked us through the whole process.
My experience was great young lady was very professional. I would recommend Public Storage to my family quick efficient and professional
I want to personally thank Mrs. Latisha for the outstanding service she provided me with today! She was very professional, knowledgeable and ambitious!!! All of my needs were met and I’m a happy customer! Thanks a lot !!!!
Latisha She was very nice and helpful
Very competitive pricing, extremely clean facilities. This is a brand-new facility and the staff was very helpful both over the phone and in person.
The site manager Kathy was amazing! Very friendly and knowledgeable. The facility itself is clean and well lit. So far a great experience with Public Storage in Farmington
Kathy very professional and patient with all the questions I had. Great customer service!
1st floor climate control is great. The four car lanes and enclosed drive up garage doors. Code needed great
Latisha Rocks! Thank you for assisting me, she has excellent customer service, went out her way to guide me through the whole on line service.
This storage facility is absolutely state-of-the-art and maintained beautifully. Kathy and Marissa were very professional, accommodating, and extremely helpful throughout the entire leasing and move-in process and beyond. I would recommend this storage facility and its stellar team to anyone looking for a safe, secure, and immaculate place to store their most treasured belongings.
Friendly staff and a well kept property.
LaTisha and Kathy are very professional and accommodating. The storage facility is kept very clean. No issues with elevators or doors, just wish there were more carts and more interior parking. As with any storage facility be mindful of the substantial possible 6 month rate increase if you are planning on using the facility long term.
Wow, Latisha is awesome! Very knowledgeable! Get me situated quick and easy.
My family is relocating soon and needed to store our entire home. This is a first for us and we were kind of skeptical. We walked into the location and met with the Manager LaTisha, who was a God Send. She was very, pleasant, very professional as well as knowledgeable. She showed us different sizes and helped us figure out the best way to go. I recommend this location. It is clean, well maintained modern and new. Don't hesitate to store here and ask for LaTisha, you won't regret it.
This place is lucky to have Latisha as an employee.it was my first time renting a storage and she made it simple for me and guide me through the process with a smile in her face the whole time and she was by the end of her shift too.very professional and polite.
Property Manager, Kathy, was a delight to work with and exceeded my storage needs. She was always readily available for questions, concerns and assistance. I highly recommend their storage facility!
The Manager Letisha was very helpful and professional. She went out of her way to contact me when a unit that I preferred became available and also showed me around so I understood all of the amenities.