Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 32724 Northwestern Hwy, Farmington Hills, MI
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 60/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 60 /mo $ 66Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 62/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 67Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 69/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 69 /mo $ 76Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 75/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 75 /mo $ 82Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 80/mo
Small 10'x5'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 80 /mo $ 87Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 150/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 150 /mo $ 193Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 182/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 182 /mo $ 234Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 255/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 255 /mo $ 327Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
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passcode entry & well-lit hallways.
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expect at many Public Storage locations.
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At Public Storage, You'll Always Find...
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Reviews ( 217)
Shonna is awesome and very polite!
Shikenna was wonderful!!!
Today I came in and I really enjoyed my service and how the customer service was thank you
Karan was Excellent!
Good service!
Skikenna went above and beyond to make sure I was all set with my new storage unit. So kind and welcoming. Great employee to represent the company!!
Karen did a fabulous job. Very thorough and helpful!
Great service
I'm very unhappy with my service and I'm really thinking about going to court
Savannah was best ever help me so much with auction
Great experience and customer service, I need it last minute storage unit and they found me the unit I was looking for and they made it easy for me to book it. Thank you Savanna and Shanika.
Today Savanna and Shikenna saved my mental status regarding my storage unit. I needed some assistance with payment and they walked me through it. They was also able to assist with a payment plan. It’s nice to have Customers Service, when everything is on line. HAPPY CUSTOMER!
Started at $130 — next thing I know, BOOM — $200 in less than 3 months! No warning, no heads-up, just a magic trick no one asked for. Ta-da! And let’s talk about that “10x10” unit — more like a 10x9 with stage fright. I didn’t mind the missing foot until you charged me almost 40% more like you threw in a mini-fridge and a butler. Spoiler: you didn’t. Oh, and getting into this place? It’s like trying to break into Fort Knox with a pool noodle. Save your money (and your sanity) — go literally anywhere else.
Worked with Samantha, personally plus. Very helpful.
Sam was great! Thank you so much for your help!
Savannah was the most helpful and friendly!! A+++. Units are spotless, well-lit, and easily accessible!
Savannah was the absolute best! Handled all of my needs, was friendly and very professional.
Karen was very helpful
Karen, great service!
Karen helped me a lot today to downsize space thank you Karen
Karen was wonderful and so sweet. She helped me a lot.
Karen assisted me in transferring to the right size space thanks for the help
Savannah
Such a wonderful experience, Savannah was so kind and helpful!
Karen help me get my space ready for me to move in
Excellent Service from Karen
Samantha made it easy to work with
They are overpriced already and hiking their rates even more, they left the drive-thru bay's exit door broken for months, they don't have late night or 24-hour access, and their app for opening doors glitches out constantly and opens the wrong door.
Savannah was fantastic! Immediately welcoming me in and conveying availability of units . A tour of the facility was quite informative, and Savannah was able to answer all questions. I immediately signed the storage contract !
Sam and Savanah were very helpful, pleasant and displayed top notch customer service skills and verbal communication aptitude. It well be a welcome experience working with them during my storage duration.
Thank you both for your help and input.
Helped and answered all of my questions :)
Savannah was extremely helpful, courteous and knowledgeable. Made my transfer quick and easy.
I can’t thank Savannah enough for the Wonderful job she did helping me to resolve some issues that I had with my account. She is always helpful and friendly when I see her. It’s so good to have a delightful property manager that is cleaning and taking Pride and what she does. Thank you again.
Savannah was such a wonderful person. She was so patient and understanding with me. I wish she was her every month when I come in to pay my bill. Everyone would be fortunate to get her. Donna Moner
Savannah did a great job with helping me at the office in Farmington..a great employee
Samantha was extremely helpful and made the process of me getting situated very smooth
Very disappointed with the new location after they set me up and I did the payment. I left the facility and I came back next day around 6 PM and it was freezing and all doors were not responding next day. They told me sorry whoever was setting your account did a mistake in the system that led to this issue I spend three hours in freezing weather trying to go to my unit
Asia was so helpful and nice, thank you so much
Asia was absolutely amazing! Her customer service and professionalism was definitely 5 star! She is an asset to the company!
Savanna is a pleasure to deal with. She explained everything in detail and made the process very easy and user-friendly that.
I have had two units here for the past three years, one personal and one for my business, and have never had a problem. Easy to reserve a unit online, the app is simple to use, the facility is always clean and quiet, carts are almost always available, and I feel safe when I’m there alone thanks to the double-layered keypad entry. Today I needed some assistance with a smaller unit I wanted to rent and Savannah was extremely helpful! She showed me multiple options and facilitated the paperwork with speed and expertise. It was truly a pleasure working with someone so helpful and cheerful who clearly hoped to make my day easier!
Great customer service is extremely hard to come by now days...and for that reason alone Asia is a keeper!! My experience with Asia was delightful.
Asia was professional, and personable. She was attentive to details, answered questions directly, offered solutions & resolved the issues. She even stayed pass her lunch time to assist myself & another customer. As I stated above Asia is a keeper...she is a valuable addition to this facility.
I highly recommend both this facility and Asia!!!
Asia gives great customer service. Thank you Asia.
We have been renting units at this location for about two years. Had a great experience with one of the newer people there, Asia, who helped us through some concerns we had in a professional and friendly manner. Great work and much appreciated!
We’ve had a great experience with Public Storage! I called with a concern and Asia was so kind to follow up with me. She put my mind at ease and ensured we had everything we needed. If you need help with your unit call and ask for her! She will be my go to throughout our time utilizing these facilities! Thank you Asia!
This location was very clean. Asia was a nice and respectable p.m.. You should go see her.
I had an amazing experience at Public Storage, all thanks to Asia! From the moment I walked in, she was welcoming, professional, and incredibly helpful. She took the time to answer all my questions, made the rental process smooth and stress-free, and went above and beyond to ensure I had everything I needed. Her positive attitude and customer service skills are unmatched. If you need storage, I highly recommend coming here and asking for Asia—she’s the best!
Asia was very polite smiled as I connected with her she has suc beautiful soul and has excellent customer service skills if I were a business I definitely employ her!!!!
I had an amazing experience at Public Storage thanks to Asia! She was professional, friendly, and extremely helpful throughout the entire process. She took the time to answer all my questions and made sure I got the best storage option for my needs. Her customer service was top-notch, and she went above and beyond to make everything smooth and stress-free. If you’re looking for great service, ask for Asia—she’s the best! Highly recommend this location!”
Asia was so great help even stayed past her time to assist me. Fast friendly service 20/10 will recommend this location.
Thanks asia For the assistance and very patient
Asia was so nice to me and she was very helpful in helping me great customer service. Thank you Asia
I just had an amazing customer service experience at this location with Asia. She was so very helpful, informative, and super professional while assisting me. I'd recommend this location based on customer service alone. THANK YOU ASIA!!
Overall my experience with this storage company has been phenomenal:)! Thank you storage for having a staff like Asia! Her work ethic to making everything happen with great grace; Really made this transition much easier!
Asia was GREATTTTTTTTTTTT!!!!!!!!! She def helped out and made my day!!
Asia was the manager in charge of helping, and she was a delight! Highly efficient at her job! 5/5 would recommend!
Asia helped me. The service was great!
Hey thanks to asia my storage needs were meet and I had a great experience once asia showed me the facility it was very clean and the office area smells amazing I will be getting a unit here thanks public storage
Hey public storage that girl Asia is a great property manger she needs a raise : thanks Asia for all the help
Today was great day even though it was snowing I came to grab storage and Asia was an absolute blast to work with ask for Asia when u go
Asia was the best thank you for helping on your break
I had some questions that I was unable to get addressed at the toll free number. Instead, I called my facility on NW Hwy and spoke to Asia. Asia was very polite and professional in addressing my concerns. My experience with the staff at this location has always been outstanding inspire of any other concerns I may have had. I recommend them highly.
Never had storage before but coming to this location I had an amazing experience Asia even help me on her break to make sure I had the best unit . Thanks Asia
This is by far the best storage experience I’ve ever had. This location is responsive to questions and I consistently receive exceptional service no matter who picks the phone up. Special shoutout to Asia for telling me about the different discounts available, and helping me understand which are applicable to by service agreement. Asia, you are awesome. Take care.
I recently rented a 5x10 unit. The unit was advertised online for $50 a month but the Company's app would not work and I was forced to use the assistance of their onsite personnel and will be charged $70 a month. Then I was given me a unit already locked (that they had no key for) and they had to change units --all told it took hours to rent a unit which should have taken minutes. Now I am being charged for the original unit and the new unit when I paid in full and have confirmation I have a zero balance. Definitely a SNAFU..
Asia was a great person she helped me moved out and was excited to do so
Jay Tracie Asia was very helpful and respectful highly recommend
Asia was super helpful and prompt. Excellent service at this location! I highly recommend.
Asia was very helpful in explaining the unit size very clean facility.
Asia, was wonderful. Helped me by showing me the units and for me to decide which unit would suit my needs.
Very thankful to you Asia for all your help! 🙌
Hey y’all. I’ve been with this storage unit facility for just over a year and I love it. I’ve had minimal issues. Today especially though, I had help from an employee named Asia Tori and she really made my day. I appreciated her kindness and she was able to answer my questions and provide a solution to my problem instantly! Happy I stopped by today because it was my first time seeing Asia at this location. Cool beans. 💪🏽
Savannah and Asia they help me so much thank you for everything
Asia thanks for the help great customer service
I experienced top service and customer service assistance from Savannah today. She helped me step by step with everything I needed today, for help with my storage needs. A great place to help with all your storage needs.
Awesome customer service given by Asia and Sam!!
My experience at Public Storage was top notch. Samantha was extremely helpful and patient.
Sam was great! Very helpful & showed much patience.
Thank you, Sam!
This was my first time getting a storage unit, and I was quite confused and needed help with a few things. Luckily, Zee, a worker from this public storage facility, was on-site and reassured me about my concerns regarding the app and other features. She definitely made my experience easier and less complicated compared to a previous location I had contacted.
I recently started renting at the Walled Lake location last week. However, I had spoken with Zee from the Farmington Hills location yesterday and she helped me out tremendously and was even happy to do so! I recommend everyone to go to the Farmington Hills location! I'm even thinking about getting my storage there instead.
Cole was amazing. She was able to help when 800 customer service could not
Sam is amazing and willing to work with you definitely will be back
Sam and Sam are Marvelous. Clean fresh facility and awesome customer service.
Sam & Zee were absolutely INCREDIBLE in helping transfer my unit!! 10/10 all around!!
I called because the amount on my account was not adding up to me. I made a lump sum payment and I needed to know exactly how it was applied. Cole answered and she was very polite and patient and took time to go back over all payments made and what months it was applied to. I never felt rushed or like I was an inconvenience. Thanks!
I had the pleasure of meeting a new member named Cole. She helped me get into my storage space with pleasure. She’s a great addition to your staff on Northwestern Hwy. I am happy with my experience today.
Ms. Cole was very helpful and knowledgeable.
My attendant Cole was super helpful and she was a delight in my life
Worst experience I’ve ever had. The day I moved in I paid movers to move all my things and was locked out of the unit for hours. They said they fixed it, I went back the next week to get my things and same issue. Someone told me my rent was prorated so I’m not double charged for September but then I was still charged over $200 for the unit and then paid another $200 for the same month, my things haven’t even been in there for 30 days. I’ve had nothing but issues. They close early and you won’t have access to anything. Find another place
Samantha is one of the nicest, most pheasant person to talk to. She answered my phone call right away and was when it was raining she came running over to provide me with a umbrella. This is the best over delivery customer service and will always return to Public Storage!!! Thank you again!!!
Karen, was amazing! I arrived on her lunch break and she received me without delay. She is awesome!
Great customer service
Karen is excellent! Storage is great very clean!
Magnificent Customer service!!!!
Karen provided a great customer service with my rental application. I definitely recommend her.
Karen was amazing! Very helpful and I’m excited to have my unit!
Karen was great in help me
Karen helped us and was fantastic.
Karen was very helpful. She helped me find savings too! Great experience
Karen she a great customer service he helped me
Karen is phenomenal. She is always pleasant and does her best to assist the customers
Karen was awesome! I had wonderful experience in my 2yrs at this storage! Any questions I had she answered and provided excellent customer service! She's an asset to public storage team!
Karen was great!
Karen was an absolute peach !!!!
Karen helped me out a lot she as great customer service
Karen was great. She deserves everything you all have to offer! She was pleasant and professional.
Karen great customer service
Karen as great customer service
Ms Karen provided us with great customer service. Was very helpful with my family.
Karen has amazing customer service and was very helpful
I want to thank Karen for all of her support in addressing billing issue that I was having. Great job, thanks again.
Karen has great customer service !!!!!!!!!
Thank you Karen
Karen is such a great person. I really appreciate her
Karen was excellent.
Great place plenty of storage
Karen was amazing and helping I am so happy about the service and her smile no matter the issue! Thank you
Great customer service! from KAREN
I had the pleasure of meeting and being assisted by Karen at the Farmington Hills, MI location & I would like to say thank you for being very professional, patient and kind!
The new manager was very patient with me on the phone while I was renting a storage unit online. She walked me through the process & was very friendly. I would recommend this location.
Horrible customer service. Dude wouldn't even acknowledge us at the door. Just stared at us as we knocked. He needed to do the bare minimum to keep my business but he couldn't handle that.
Karen was an incredible help and keeps the storage areas extremely clean. Very polite and helpful
Karen was absolutely fantastic to work with! Easy process and very knowledgeable.
Thank you Karen for the exceptional customer service!
Karen as great customer service
Karen at the front desk was extremely helpful. She made a stressful situation easier to handle. The best part of this public storage facility is the front desk help!
Tisha, Janice, and Karen are all so nice and professional every time I come in, always a great experience!!!!!
karen brown was so excellent service
Karen provides friendly and helpful service!
Latisha is Always helpful, pleasant. Would recommend!
It’s like the workers come and go as they please I buy storage units and been doing it for 10+ year and every since it went online the workers leave work and don’t be at the locations it’s Terrible then we only have 48 to clean our units it 3:29pm right now and no one is on site at this location
T and Janice has excellent customer service!!! Very helpful!
Great Customer service very helpful!!!
Janice was so amazing !! Need more people like her
Janice and T both were GREAT, they went above and beyond to give me and my wife the best service as possible. Thanks so much !!
T was amazing , I could not be more happier with my experience overall at public storage.
I see my original review was removed. Trying to collect money from me for 2 months after I vacated the unit. Left 2 voicemails to advise because no one was there the day I moved out. When I inquired about the charges, the girl told me they had to cut the lock off my unit. I told her I don't know what lock they cut off because I have the one that I purchased and locked my unit with. Today I got a call from collections. I made sure they had my new address and told them I will see them in court. DON'T RENT FROM HERE
This location has the best customer service ever. Janice and Tisha show compassion, kindness, professionalism and they always have smiles on their faces. The service here is excellent. Please hire more employees like these women.
Tisha and her assistant give awesome customer service, which is very rare these days. They were friendly and had me set up in no time. I noticed the place was clean, organized, and smelled great! #Professionalism!
Latisha was wonderful great customer service.
Great help with moving into a larger unit.
Latisha made it easy.
I intended to use their storage facility for 1-2 years, but they raised my rates 25% after 4 months!! I could never reach anyone by phone and they don't return calls. I expressed my dissatisfaction about the rate increase via email and they "lowered" my rate back to what it originally was for 3 more months. It was enough time for me to find another storage facility. I still had to pay the increased amount for one month because they don't adjust bills. What a pain!!!
Jane Did a great job.she went over and beyond. Thank you. Excellent CUSTOMER SERVICE.....She deserves Regiention for Her EXCELLENT CUSTOMER SERVICE 👏 👍 💯
Cool.
Janice - the new manager is terrific! She helped me efficiently and has such a nice way about her and great business sense. Hang onto Janice, she's excellent!!
I like this storage facility because it's indoors. But they had briefly removed the carts from the loading/unloading area because people were taking them. The only way to get a cart was during business hours and you had to leave your license with the clerk until you returned the cart. Today, when I went there the carts were back in the loading/unloading where customers to access them without checking in with a clerk. I hope it stays that way!
I recently rented a storage unit from Public Storage, and I have to say that the experience was top-notch. The facility was clean and well-maintained, and the security measures were impressive. I felt confident that my belongings were safe and secure at all times.
But what really stood out to me was the exceptional customer service I received from Kathy. From the moment I walked in the door, she greeted me warmly and made me feel welcome. She took the time to listen to my needs and helped me choose the right storage unit for my belongings. She was patient and thorough in explaining the rental process and answering all my questions.
Throughout my rental period, Kathy continued to provide excellent service. She was always available to assist me with any concerns or issues that arose, and she went above and beyond to make sure my experience was a positive one.
Overall, I highly recommend Public Storage, and I would like to give a special shout-out to Kathy for her outstanding customer service. She truly made a difference in my experience and is a valuable asset to the company.
Kathy is so helpful
Kathy was extremely knowledgeable and helpful with all my questions. Provides excellent customer service!
The property managers are a joy to work with. Kathy and Latisha are friendly and efficient . Unfortunately they work under the handicap of a corporation that is not customer friendly.
Frequent large increases in rent are to be expected . The average increase is 25-30 percent and there is nothing that the managers can do about it. Once you are "hooked" by the initial discounted offer, you can expect to have regular large price increases even if you are a good customer. Price increases are to be expected in this industry, but the size and frequency of the increases are almost criminal and take place without regard for promptness of rent payment or longevity of rental.
There are no carts available for bulky items as there once were when they first opened. There is no bulletin board so that renters might be able to communicate with each other and the basic design of the place is terrible, one vehicle unloading/loading can prevent others from having access to the loading area. Also,the corporation understaffs the facility so that it is not unusual for the office to be locked. Other storage facilities that I have used always had a staff member in the office during business hours.
The management here is great! Public Storage is not so great!
Kathy is very professional and very helpful!
Always clean. Kathy, front desk associate, has always been polite and kind. She greets you with a smile and tries to help you with any storage needs.
Want to kill your business and scare people away from it? Be cheap with basic amenities.
People stealing carts? Buy more and dont punish your other customers for the actions of the few. Also hiding them from people in the office makes it so you only have access to them when the office is open. This isn't a prison.
I had to buy my own cart because this place it too cheap to buy more.
I been using public storage for years. Mostly in Waterford store. But the only thing I do not like about this location is it was built wrong. The closed in area is way to small. But the lady Kathy is very nice and trys to help anyway she. Can. 2 carts only unreal
Kathy is the best! Responsive, courteous and has great people skills. We are lucky to have her on site and you guys are lucky to have her as a representative of your company! Thanks a bunch.
Kathy is wonderful to work with. She is friendly and professional. She responds quickly to messages. She does everything she can to help manage any issues that come up.
Kathy was very helpful and did a great job
Clean and easy access. Emma is helpful and friendly.
Kathy was great! She responds promptly and professionally to any question asked over the phone or in person. The facility is very clean, no odors, and pest free. I just removed my items from my unit and I am very pleased with that. I will definitely be recommending this storage facility in particular to my friends/family. Thank you so much again Kathy. Keep up your amazing work!
Great location and service. Cathy was great and helped out with my moving out process.
Do not honor their own online offers.
They call back right away and ask to come to close the registration, and refuse to honor the offer.
Kathy was very helpful, with helpful get a storage unit that fits my needs. I had a bad experience at a different location, however after dealing with Kathy at this location I was taking care of very well. Kathy was very nice, friendly May and helpful. She took the time to ensure I had enough space for my belongings. I recommend this location and dealings with Kathy for anyone looking for a storage space.
Excellent service! Kathy at the front is desk very friendly and helpful.
Kathy was great showing us around the Farmington Hills, MI location. Ended up with a great unit and a generous first month promotional discount. Great experience.
It was our first time using this location. Kathy was very helpful and patient. She showed us the unit, answered questions, and walked us through the whole process.
My experience was great young lady was very professional. I would recommend Public Storage to my family quick efficient and professional
I want to personally thank Mrs. Latisha for the outstanding service she provided me with today! She was very professional, knowledgeable and ambitious!!! All of my needs were met and I’m a happy customer! Thanks a lot !!!!
Latisha She was very nice and helpful
Very competitive pricing, extremely clean facilities. This is a brand-new facility and the staff was very helpful both over the phone and in person.
The site manager Kathy was amazing! Very friendly and knowledgeable. The facility itself is clean and well lit. So far a great experience with Public Storage in Farmington
Kathy very professional and patient with all the questions I had. Great customer service!
1st floor climate control is great. The four car lanes and enclosed drive up garage doors. Code needed great
Latisha Rocks! Thank you for assisting me, she has excellent customer service, went out her way to guide me through the whole on line service.
This storage facility is absolutely state-of-the-art and maintained beautifully. Kathy and Marissa were very professional, accommodating, and extremely helpful throughout the entire leasing and move-in process and beyond. I would recommend this storage facility and its stellar team to anyone looking for a safe, secure, and immaculate place to store their most treasured belongings.
Friendly staff and a well kept property.
LaTisha and Kathy are very professional and accommodating. The storage facility is kept very clean. No issues with elevators or doors, just wish there were more carts and more interior parking. As with any storage facility be mindful of the substantial possible 6 month rate increase if you are planning on using the facility long term.
Wow, Latisha is awesome! Very knowledgeable! Get me situated quick and easy.
My family is relocating soon and needed to store our entire home. This is a first for us and we were kind of skeptical. We walked into the location and met with the Manager LaTisha, who was a God Send. She was very, pleasant, very professional as well as knowledgeable. She showed us different sizes and helped us figure out the best way to go. I recommend this location. It is clean, well maintained modern and new. Don't hesitate to store here and ask for LaTisha, you won't regret it.
This place is lucky to have Latisha as an employee.it was my first time renting a storage and she made it simple for me and guide me through the process with a smile in her face the whole time and she was by the end of her shift too.very professional and polite.
Property Manager, Kathy, was a delight to work with and exceeded my storage needs. She was always readily available for questions, concerns and assistance. I highly recommend their storage facility!
The Manager Letisha was very helpful and professional. She went out of her way to contact me when a unit that I preferred became available and also showed me around so I understood all of the amenities.