Customer service with Ginger was great very knowledgeable Public storage should have every person like Ginger working there.
I'm happy
My unit here was great, extremely clean and didn’t see any signs of bugs. Also very secure. I had one minor issue on my move out date but Janice at the front desk went out of her way to get it resolved for me, which was extremely appreciated!
My overall experience with public storage talking to Stephon was an absolute highlight of my day. Very good customer service skills very informative and my overall experience with public storage talking to Stephon was great and I appreciate it because by me calling and seeing if public storage does anything for workers that are not receiving paychecks and cannot pay their rentals I can’t believe that Public storage does not have anything in place for people that are working but was infected by the shutdown, this is a absolute disappointment to me Now I have to figure out how am I going to remove my items and put them somewhere due to this matter very disappointed but very very appreciative of Stephon. Thanks again Stephon.
Always have a good experience here! Dominque provides excellent service and is very respectful to my daughter and I. 10/10!!!!
Ms. Ginger was a great help. Selecting an unit was quick and easy. My storage unit location was perfect. The access entrance is very convenient and accessible to the loading dock.
Dominque always provides excellent service, makes the process quicker and is very patient and professional!!
I really appreciate Cheryl. She’s professional and very helpful. Thanks for all your help!
Dominique was excellent. She answered all my questions and was very courteous and polite. Highly recommend this facility and ask for Dominique, she's the best!!
Excellent service, provided.
Kiya has been so much help always thank you
Kiya was so much help with my rental Thankyou .
Erin was the Greatest. I really appreciate her!
Erin was absolutely wonderful in assisting me! I am so happy to be a customer because of the kind services offered to me! She is deserving of recognition for her outstanding customer service!
Nichele was so helpful ….
Kiya was so much help . Thank you !
I've been with this facility since it was Self Storage Zone, and the staff has always been helpful and professional. I would give 5 stars, but the restricted access hours—specifically not being able to enter after 9 PM—are a bit of a challenge for me. As a business owner, many of my projects wrap up after 9 PM, which means I often have to keep inventory and the rental truck overnight. Extended access hours would be much more convenient and better suited to my needs.
Dominique is such an amazing and professional employee. She made the process super easy. 5 Stars across the board!!!
Dominique was very kind and helped me get a unit
Kiya was so much help with her assistants with making my payment.
Kiya was great help.Thanks
Kiya has been so much help. Thankyou
Kiya has been a lot of help , and very informative. Thank you
Cheryl's help was wonderful her customer service was great thanks again.
The staff there was really helpful and kind , would definitely recommend!
Dominique was very patient and assited me with completing the erental to get the unit. Excellent customer service
Dominique was amazing! I was having issues with the website and she called to assist. I was then able to walk inside of the location and she immediately helped. Highly recommended! Customer service is a 10‼️
Patient and knowledgeable on the sizes of their units and what it could hold. Clean building and well lit location. Professional staff
This self storage zone is great!!! Love the costumer service everyone was very nice and helpful
Awesome Place Very Clean and lighting Area and air is very good. Good Good Services
ShawntQ she is very professional in person and on the phone. She is very helpful and very knowledgeable about Self Storage policies and procedures. She is an asset to the company. You are very lucky to have her on the team.
Great Customer Service, clean facility.....Great place to rent.
The staff always are there to help I have had my storage since April and they have worked with me on my unit and I appreciate it
I would just like to say that the team at Self Storage Zone in Forestville, MD is BEYOND WONDERFUL! I have been with them for 1 year and they have treated me as if I were family! They are kind, welcoming, and make me feel valued. They have gone above and beyond for me and I will FOREVER be Thankful!! The manager is THE BEST and Shawnte represents him and the unit in the best way possible! The facility is Alway clean and secure. I Love them! I am so glad my valued belongings are in a place where they actually care about people! "Thank You" to you all, and I will recommend this place to ANYONE that needs a great place to keep their belongings.
I have had a great experience with this location since renting my unit. Shawnta’ helped me rent the unit and has been responsive to both emails and calls. She helped walked me through the process for obtaining insurance for my unit as well! She is a rock star! ⭐️
Self storage zone help me when I was in a major crisis the staff was able to get me in a storage unit add they were friendly and caring help me get through the hardest day.
I Came to visit the facility inquiring about a storage unit I was greeted upon my arrival and I was offered a unit that would accommodate what I was looking to use. I would like to thank them for being patient with me because I had no clue of what I needed I will be referring them to my family and friends that are moving and looking for a storage facility 💯