Save Impression

Address

7807 Marlboro Pike
Forestville, MD 20747

Phone

301-909-5656

301-909-5656

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

301-909-5656

301-909-5656

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 26/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Upstairs/elevator
    $ 26/mo $52
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 34/mo $68
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 48/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Upstairs/elevator
    $ 48/mo $96
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 138/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 138/mo $184
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 164/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 164/mo $218
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 172/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Upstairs/elevator
    $ 172/mo $229
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 192/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 192/mo $255
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 265/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 265/mo $354
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 388/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 388/mo $517
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Forestville Storage Units Near Route 4 and I-495

Forestville storage units are available near Route 4 and I-495. Storage doesn't have to be a chore when you can stash your stuff and get back on the Beltway with ease!
Don't let your hall closet become a one stop shop for clutter. Our 5x5 storage units are great for giving you your closets and attics back, with room for luggage, seasonal clothing and decor, and sports and exercise equipment. Our 5x10 storage units can help you stop tripping over that small furniture as well.
To get the whole house organized, 10x10 storage units are ideal for large furniture, appliances, motorcycles, and extra boxes. And for the largest storage projects, our 10x20 storage units are available to give you up to five rooms worth of space.
When you're done storing, you can zip up the road to cheer on Washington in a football game at FedEx Field, or check out the Capital Waterfront district and stroll along the Anacostia River.
This location offers indoor storage units for your comfort, as well as outdoor storage units where you can drive up and unload your stuff without struggling through stairs or hallways. For the most modern experience in self storage, use our eRental program to book a contactless move that you can feel good about.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 479)

February 7, 2024
Google Public Storage Teresa Brody
My experience was amazing. I was having a hard time setting my account up online. And Amber was very helpful and patient with me. Thanks PS for coming through in short notice.
February 7, 2024
Google Public Storage daniel braxton
January 31, 2024
Google Public Storage Rachel Vaughan
January 13, 2024
Google Public Storage jose castillo
Amber was very helpful with my rental
January 13, 2024
Google Public Storage Shontea Martin
Amber was a big help to me , she explained everything to me thoroughly and got me my unit quick and easy! Thanks again amber I highly recommend!
January 8, 2024
Google Public Storage Tony Tone
The property manager Amber was a huge help with my move in.
January 7, 2024
Google Public Storage Richard Proctor
December 10, 2023
Google Public Storage Rob Lohc
Amber has made my experience very sweet thus far. She accommodated me on a rainy day when I had trouble getting into my unit. Her patience really makes this property run smoothly. I’m definitely glad my family & I chose this location for our belongings to be stored.
December 8, 2023
Google Public Storage jamie pierre
December 4, 2023
Google Public Storage Alex Clarke
Great property. Love the mobile app too.
December 4, 2023
Google Public Storage Brandon pearce
Great customer service, nice clean and peaceful property.
December 1, 2023
Google Public Storage Armani Battle
November 28, 2023
Google Public Storage bernie morton
Thank you amber with helping me with my rental
November 13, 2023
Google Public Storage Latanya Hill-Higgins
Amber is Very, kind courteous and helpful, extremely Knowledgeable in assisting me with making a very smooth transition!!!
November 9, 2023
Google Public Storage roddy peters
Thanks Amber for helping get my app situated
November 8, 2023
Google Public Storage Nikki G
I moved in, on my own, no help from the office AT ALL $40 administration fee. For what? Move in, next day, elevator doesn't work. Still waiting on District Manager to return my call with his supervisor's name. 2 calls to corporate, no resolution. There's a 2 inch lip around the doorway, so a loaded cart doesn't go over. Just a horrible experience.
November 3, 2023
Google Public Storage Brenda Rodriguez
I need to share this experience today at Public Storage in Forestville. First of all I want to thank Kiya, she was so helpful, addressed all my questions, she gave me options and resolved my problem. She has excellent customer service service. I'm so glad that finally found someone that could help me. Thanks again
November 1, 2023
Google Public Storage Lilman Wright
Amber helped me out a lot. Great customer service.
October 23, 2023
Google Public Storage Brittney Hammett
Kiyah is super friendly efficient and professional. Highly recommend this location.
October 21, 2023
Google Public Storage Phenomenal Black Woman
Outstanding customer service! Love the location of the storage . Kiya is the best !! Thank you 🙏🏽
October 18, 2023
Google Public Storage Darnell Joyner
October 9, 2023
Google Public Storage Stephen B Hinton
Kiya is great , y'all are lucky to have her ,, system gave her a little trouble and she still found away to complete my rental and get me moved in . Love it
October 6, 2023
Google Public Storage Jimmy Seeger
Amber was great with helping set up my rental thanks again
October 4, 2023
Google Public Storage Aniya Baxter
September 25, 2023
Google Public Storage Carmen Powell
Such an easy process and I felt very safe at the location.
September 25, 2023
Google Public Storage Patricia Patterson
I had a great telephone conversation with Kiya at the Forestville, MD location. She was very informative, polite and patient with me. Keep up the good work. Your telephone etiquette was awesome.
September 20, 2023
Google Public Storage Maurice Williams
Kiya is so awesome got me checked in so quick
September 19, 2023
Google Public Storage Ngozi Onuma
Kiya is outstanding! Beautiful property she got me all signed up and downloaded the public storage app and made life so much easier! Great work Kiya =)
September 5, 2023
Google Public Storage Allen Parker
Kiyah was super helpful in getting me setup with my storage unit. She has a wonderful smile and great well done fingernails to match. I would definitely recommend her to other friends and family.
September 5, 2023
Google Public Storage Michelle Middleton
Kiya the property manager Is outstanding! Very nice young lady and knows how to do her job .
August 27, 2023
Google Public Storage Bears-Bailey, Kim
I had a good experience. Easy access, and clean. Associate Dominique was very helpful, very pleasant and offered assistance if needed. Great service to the customer. Thank you!
August 23, 2023
Google Public Storage Anthony Anokete
Kiya was really great and made my move in with public storage easy .
August 15, 2023
Google Public Storage breayra barnes
Kiya helped me move in today and she made my process so easy! Great employee happy she was here .
August 7, 2023
Google Public Storage Julia Lane
August 6, 2023
Google Public Storage tiffani tinner
I had a hard time paying bill over at public storage in suitland and I had to come to the forestville location and the young lady who help was so amazing and helped us pay the bill and get everything settle with no problems or attitude Kiya is Very Good .
August 4, 2023
Google Public Storage Loreli Queen-Givens
The young lady Kiya the property manager, is so pleasant and has beautiful customers service. I have rented with public storage for years. And she's amazing and made it so easy .
August 1, 2023
Google Public Storage Shamir Benjamin
Move in was easy , Kiya assisted me in moving in and completing rental . Happy I choose this location. Thanks Kiya
August 1, 2023
Google Public Storage loyal kitten
Kiya is awesome, she helped me move into my unit and made my life so easy , I appreciate her and public storage. Great job 👍
July 13, 2023
Google Public Storage Christopher Watts
Down to the detail! Customer service
July 9, 2023
Google Public Storage Linworth Crawfod
Very easy move in process with help of Kiya
July 8, 2023
Google Public Storage Ella Hill
The young lady Kiya is absolutely awesome, she was a lot of help
July 1, 2023
Google Public Storage McKy Productions
Kiyah service was outstanding. She’s very informative about the storage’s down to sizes , locks ect. She has her job down pack & a very kind hearted lady . Thankyou so much
June 19, 2023
Google Public Storage Allyson Fraser
Had a rough time completing unit over the phone and online , came into the office and Kiya help me with in no time !! We got the unit and we moving things in . She’s awesome and property is amazing!! I’m happy
June 19, 2023
Google Public Storage Teyib Abachabsa
Kiya helped me and my family move in our unit on a great price she's awesome
June 17, 2023
Google Public Storage jasen luper
The Property manager Kiya is outstanding , love her customer service. Property is very convenient and well put together I like storing here . Great choice!! Kiya keep up the good work .
June 17, 2023
Google Public Storage LaToya Washington
I had such a great experience at this location! Kiya was so helpful and she took time to answer all of our questions. Through her excellent service, we were assured that that was the location was the best for us!
June 9, 2023
Google Public Storage Jamie Wood
This property is absolutely amazing, very nice location. Love working with Kiya she’s the property manager here and she’s such a sweet heart .
May 24, 2023
Google Public Storage Robert Hymon
Kiya is outstanding , she was able to help my dad and I move and and found us a nice rate . Wonderful property .
May 11, 2023
Google Public Storage Dream Girl
Property very clean and convenient, Kiya the property manager has amazing customer services skills , loved doing business with her she made things so easy .
May 1, 2023
Google Public Storage hakeem alibalogun
Kiya helped me with my storage unit shes a awsome property manager and property is really clean and convincent.
May 1, 2023
Google Public Storage ronjae mallory
Kiya is the best and she was so patient with my busy toddler ….. thanks again kiya
April 18, 2023
Google Public Storage Rashaad 1
April 8, 2023
Google Public Storage fred jackson
Kiya is outstanding love the property!
April 8, 2023
Google Public Storage andre lyons
This property is so convenient, I’m really happy, I had the property manager there to help me .. her name is Kiyah And she’s awesome !!
April 6, 2023
Google Public Storage LaTanya Hill-Higgins
Im happy i stored here , kiya is amazing the property manager,
April 5, 2023
Google Public Storage Marion Penny
Amber helped me with resetting my password on the app,so polite and professional Thanks again!
April 2, 2023
Google Public Storage Mia Young
Property is Great,
March 31, 2023
Google Public Storage Terry Mckenzie
Awesome young lady to da business with ,
March 31, 2023
Google Public Storage Gino Stacks
My wife and I are storing at this location and must I say the property is AMAZING, the property manager Kiya is OUTSTANDING! She made this process so easy for us . We came inside the office in distress, she calmed us down and found us an amazing price , and got us in a unit in no time . My Wife and I both agreed that this was the best experience we have had with storage! I don’t usually do reviews but we had to give this young lady and the property 10 Stars !!
March 25, 2023
Google Public Storage Lolita Payne
March 20, 2023
Google Public Storage Linda Hamer
The property manager Kiya is outstanding, she made process so easy for MY husband and I. And explained everything very well. Happy I'm moving to this location. Good choice 👌
March 20, 2023
Google Public Storage harold hill
Kiya was awesome she got us in and out and move us in the storage unit in about 15 mins , showed it to us and all . I love it here .
March 19, 2023
Google Public Storage Garry Etheridge
Kiya has great customer service
March 13, 2023
Google Public Storage Justin Dickens
Kiya was awesome she made sure everything was good appreciate you kiya..
March 4, 2023
Google Public Storage Mashelia Williams
The property manager Kiya is AWESOME! She’s always a great help . The property is neat and clean and I honesty love storing here!.
February 9, 2023
Google Public Storage Gerald Marshall
Kiya was awesome she helped me move in so easy , and got everything together I love her customer service skills . She’s Grreat !!!
February 6, 2023
Google Public Storage RaymondGW
You can store stuff here, and come grab it whenever you would like. Easy as pie.
February 5, 2023
Google Public Storage Titan Talk
Kiya was a delight and easy to do business with!
January 31, 2023
Google Public Storage Debra Brown
The property manager was awesome her name is Kiya , she made my moving process so easy , showed the unit off and everything. Thanks Kiya
January 18, 2023
Google Public Storage Krystle Dailey
Kiya was amazing I love her customer.
January 15, 2023
Google Public Storage Joseph Jordan
Kiya is outstanding, and she had a lot of patience with me knowing that I had a stroke . She walked me through everything. She’s so blessed .
January 12, 2023
Google Public Storage Nastasha Williams
This location is very convenient and clean and I loved the person behind the desk her attitude was so pleasant with helping my family and I move in .
January 12, 2023
Google Public Storage Alexia Nicole
Very clean !! Property manager is amazing great service !!
January 12, 2023
Google Public Storage SaQwan Adams
I had a chance to visit the property today for Boxes and tape and the property Kiyah had beautiful customer service.
December 29, 2022
Google Public Storage Christina Muse
Kiya is amazing I love her customer service Property is clean and neat .
December 20, 2022
Google Public Storage East Side
December 3, 2022
Google Public Storage Viveca Card- Wilkerson
Kiya is beautiful, has a wonderful personality and great customer , property is clean and kept up very well .
November 1, 2022
Google Public Storage Michael Hicks
Kiya was very great working alone at a busy time with customer service also showing the unit she gets 5 stars without hesitation thank you for your hard work.
October 22, 2022
Google Public Storage Ngozi A
Great customer service from Miyah I appreciate her help a lot thank you she need a raise !!!
October 22, 2022
Google Public Storage K J (Keekee)
Kiya has beautiful customer service ! She helped me complete my reservation and made it very easy .
October 20, 2022
Google Public Storage Shirley Anderson
Kiya is beautiful, nice customer service she helped me complete a rental for another location. I came into Forestville and had no idea what to do . She got me squared away with everything I needed
October 17, 2022
Google Public Storage Nurlin Tarrant
Easily and smoothly got moved into my unit once I actually listened to Kiya. I can now admit that I was the customer that thought he knew more than the person working there but Kiya kept her cool and led the way. I’d recommend this location to everyone just because of this experience.
October 6, 2022
Google Public Storage Rapheal Patterson
Kiya is very helpful anytime I have been on the property. She has always been able to answer any questions and help whenever I need it. Whatever issues I may have they are always handled immediately!
October 6, 2022
Google Public Storage Dajia Deloach
Kiya has outstanding customer service and a beautiful personality, she made my moving process so easy . This is also a beautiful clean property.
October 6, 2022
Google Public Storage Tanee St. Jean
Kits has outstanding customer service and a beautiful personality, she made my moving process so easy . This is also a beautiful clean property.
September 28, 2022
Google Public Storage Olivia Haggins
Cornelius is an awesome guy I got an smaller space than expected and got me the right size I needed and made sure I was comfortable, and he made sure I got the app to be extra helpful 1000 stars
September 24, 2022
Google Public Storage Jermaine Jones
Kiya is amazing love her customer service
September 24, 2022
Google Public Storage R Ramseur
Kiya was the property manager on duty she is outstanding, I was having a bad experience until i came to this location and she helped me so much . Thank you !
September 20, 2022
Google Public Storage Victoria Apugo
Cornelius is great and have patience explained the information I needed very well and helped me as best he could 10 stars
September 14, 2022
Google Public Storage LaShana Pearson
Cornelius is excellent great customer service and place is very clean and smells great
September 12, 2022
Google Public Storage Randy Hamilton
Cornelius is very informational and pays attention to detail excellent guy and property
September 10, 2022
Google Public Storage Kevin L. Dyer Jr
Awesome customer!!! Excellent service my first time storing and KIYA the property manager made it so easy for me . Absolutely love her ! We need more people like her working .
September 2, 2022
Google Public Storage Lydell Coehins Sr.
Cornelius is a great guy helped me with the app and getting yo my unit
August 27, 2022
Google Public Storage Steohon Slappy
August 27, 2022
Google Public Storage Tony Payne
August 27, 2022
Google Public Storage Chantay Yrandolph
Cornelius is a great guy and outstanding guy
August 21, 2022
Google Public Storage Sandra Brown
Cash helped me he's great
August 11, 2022
Google Public Storage Ven Yass
August 8, 2022
Google Public Storage Janet Bramhan
Cornelius is very professional and and helpful and the facilities are very clean he is an awesome guy
August 5, 2022
Google Public Storage Deandre Scott
Cornelius is an awesome guy 👍🏾
August 4, 2022
Google Public Storage dawn johnson
Cornelius is great and the property is spotless awesome guy
August 1, 2022
Google Public Storage Peter reid
Cornelius is an awesome guy very patient
July 18, 2022
Google Public Storage Nidia Smith
Cornelius is an awesome guy
July 18, 2022
Google Public Storage Ramona Beverly
Cornelius is the greatest
July 14, 2022
Google Public Storage Juana Cortes
Cornelius is awesome
July 13, 2022
Google Public Storage Sharon L. Holmes
July 9, 2022
Google Public Storage Tee Dubya
Cornelius is informative
July 5, 2022
Google Public Storage Gabrielle Thomas
Cornelius is great
June 28, 2022
Google Public Storage Armani Rena’
Cornelius was extremely helpful and gave me expert recommendations on the size unit I needed. He took the time to walk me around and tour the different size units. Excellent customer service!
June 26, 2022
Google Public Storage Perry James
June 26, 2022
Google Public Storage Charlene Swann
Cornelius is great and very patient great customer service
June 22, 2022
Google Public Storage Deborah Davis
Cornelius is excellent showed me my unit and made sure I was comfortable and help me download the app awesome customer service
June 22, 2022
Google Public Storage Jalen Brown
June 22, 2022
Google Public Storage Brittany Jones
June 19, 2022
Google Public Storage Teyauni Wanzer
Cornelius was awesome and helpful
June 16, 2022
Google Public Storage Muva Panda
June 2, 2022
Google Public Storage devin winbush
Cornelius is very professional and informative great customer service
May 17, 2022
Google Public Storage Anissa R. Tention
Wonderful
May 10, 2022
Google Public Storage Nathnaiel Howell
May 4, 2022
Google Public Storage Shawnta Wormley
May 1, 2022
Google Public Storage Gloria Dunmore
Cornelius is awesome he helped me transfer my unit to stay with this great company and put the app on my phone to make it easier to pay and open the gate , Kudos to him and give this guy an promotion
April 29, 2022
Google Public Storage Angela Bolden
Cornelius is awsome and made my experience and experience and showed me the app and how to get in wonder customer service
April 27, 2022
Google Public Storage Esteban Ramirez
Nice clean facility, but closing hours are to early for my schedule
April 9, 2022
Google Public Storage Helena P
April 9, 2022
Google Public Storage Charnae Douglas
April 9, 2022
Google Public Storage Solo Doe
April 9, 2022
Google Public Storage Elle Peters
April 6, 2022
Google Public Storage Nina Crump (NCMINISTRIES)
Property manager assisted us in a professional manner and very helpful in assisting me! Need more like him. Thank you so much!
April 5, 2022
Google Public Storage Marcella Young
March 20, 2022
Google Public Storage Jerome Jackson
Cornelius is very detailed and helpful
March 12, 2022
Google Public Storage Antonio Shivers
My salesman was on point he show me a couple of units recommended what was good for me at this time. So I'm happy with the service I received.
March 6, 2022
Google Public Storage bonnie the bunny
March 6, 2022
Google Public Storage Mushira Lightfoot
Mice ATE into my my BRAND new sofa and has completely ruined it! The sofa was still in the ORIGINAL box. They left numerous droppings and looks as if they have made my sofa into a home. I called the storage office as well as the customer service office and have not received a return call or email. I am so very disappointed not hearing anything from anyone when I was assured that I would. I have pictures to show my sofa.
February 12, 2022
Google Public Storage Gary Bryant
Overpriced, but clean and accessible during regular business hours.
February 12, 2022
Google Public Storage Mary Burroughs
I had the most positive experience during a very stressful time. I was extended so much kindness and courtesies. I can't thank him enough. From walking through other available possibilities to providing a chair for me to sit in because I'm on crutches and then helping me set up stuff on my phone.
February 2, 2022
Google Public Storage Onetia Murray
Cornelius - Excellent customer service. Resolved my issue within five minutes. Job well done!!
February 1, 2022
Google Public Storage William Hall
Cornelius is great and has great customer service.
February 1, 2022
Google Public Storage De'veon Brannock
January 29, 2022
Google Public Storage Nisha Jackson
Great service excellent customer service
January 19, 2022
Google Public Storage Charles Lewis
Cornelius is very helpful and helped me install the app now I can zoom in and out
January 18, 2022
Google Public Storage D Brooks
January 17, 2022
Google Public Storage John B. Baines Sr.
Cornelius was very helpful
January 15, 2022
Google Public Storage DeVonne Hart
Outstanding service from property manager.
January 2, 2022
Google Public Storage Eijiah Becoats
Cornelius was excellent services was outstanding
December 14, 2021
Google Public Storage Mr Turner
Cornelius is wonderful great resource
December 13, 2021
Google Public Storage Shawn Alexander
Cornelius is amazing
December 9, 2021
Google Public Storage Marcellus Johnson
Cornelius is very helpful
December 6, 2021
Google Public Storage Donovon Bradford
Cornelius Was an amazing help his hospitality was on waiver this young man should definitely recognize for his customer service!
December 3, 2021
Google Public Storage Maya Armstead
Cornelius is wonderful and hepful
December 3, 2021
Google Public Storage Milton Osborne
Cornelius knows what he talking about , keep this guy around
December 3, 2021
Google Public Storage Brianna Davenport
Cornelius is awesome
November 20, 2021
Google Public Storage FONTELLA BULLOCK
Cornelius is the best
November 16, 2021
Google Public Storage Phillip Wolfthal
Great experience here at Public Storage. Cornelius was able to answer all of my questions promptly and efficiently, he went above and beyond to help me. Would definitely recommend to use this facility if in the area.
November 16, 2021
Google Public Storage Legit Solid
November 15, 2021
Google Public Storage Benjamin Steele
October 14, 2021
Google Public Storage LaToya Woodland-Bell
Dante at Public Storage in Forestville is so Ah- Mazing! He goes above and beyond for his clients. He will make sure that you get the best customer service out there. Since he has come to this location I have seen a drastic change. He just doesn’t sit behind the counter but he will come out and make sure that your ok. He helped me get a fee removed and even cleaned one of my items from my storage that had dirt and debris on it when I didn’t have the proper tools to do so. I can’t thank him enough for his dedication and commitment to his clients. Thank you Dante for being great at what you do! ❤️❤️❤️
October 2, 2021
Google Public Storage ES Powell
Great Customer Service
August 16, 2021
Google Public Storage Te VonnB
thanks a lot.
August 6, 2021
Google Public Storage Tiana Williams
Donte is right person for this job. He was professional and very knowledgeable. I would highly recommend!
July 26, 2021
Google Public Storage taneya champ
Terraye has Good customer service & very helpful.
July 26, 2021
Google Public Storage Mia Pugh
Terrace Very good customer service I am very satisfied. Thank you so much
July 1, 2021
Google Public Storage seontay cottoms
They where amazing, took very good care of me at the last minute, they did not rush me at all. had one issue that they took care of right away, customer service was A+. just referred someone to them.
June 30, 2021
Google Public Storage Shirley Kirkland
please think twice prior to renting here. perfect l for action but rodent infestation please disinfect your belongings and check for dead rodents in your furniture, the customer service was a absolute joke, I almost think this place is j uth stva front f iij r more sinister acts. ih how can I forget the essence of the weed at the entrance, please look before you rent the ceiling gave way in my unit, due to tape used as the manage stated to me. I am terribly appalled in how did I f iui rgetbbetter check you rental rate for the increase without notification. What a horrible experience.
June 15, 2021
Google Public Storage Sylvia Davis
When renting a storage unit at Public Storage in Forestville, MD recently, I was lucky enough that Cornelius working there that day to help me. Cornelius is a pleasant, knowledgeable, and helpful employee. I was rushed to get a place to store my son’s things in a unit because he was in danger of losing his apartment. This was a stressful time for me because my son is also in the hospital in critical condition. The first unit I rented online and when I arrived with a truck full of my son’s things, I found it was not adequate. I began to panic. Cornelius was patient with me and recommended a unit that was within my budget. He also helped by bringing a cart to help in the move. For me, he significantly reduced my level of stress, giving me one less thing to worry about. Thank you Cornelius! I appreciate the level of service you provided.
June 15, 2021
Google Public Storage Dee Jay
Great customer service with a smile and very informative and patient with me couldn’t asked for a more helpful representative thank you so much leea for all your help! I definitely recommend public storage
June 4, 2021
Google Public Storage Ivy Hylton
This site is neat and unkept , Cornelius was a very great help , I am so deeply grateful for his customer service and he was determined to make me happy , I know his mother would be happy!!! he is wonderful person.
June 2, 2021
Google Public Storage Charles Gloude Jr
Great customer service, excellent personality and very informative about everything!! Definitely recommend this location.
May 23, 2021
Google Public Storage Ray Eee
Lea was great! She was friendly and highly knowledgeable about the storage unit. The storage is in the cut so that's a big plus. Prices are reasonable. Highly recommended. Thanks Lea for all your help!
May 20, 2021
Google Public Storage Nichelle Turner
I had the best customer care from Leea James...she was professional and courteous! She is always friendly, helpful and willing to go the extra mile for good service. She makes sure her customers needs are met to the best of her ability.
May 1, 2021
Google Public Storage Latarsha Wilkes
Never again, I will never use this company again. Everything was fine until we got our unit, quick and easy. How about the insulation is coming out of the ceiling of the unit. I asked the young lady if the could tape it up just for the sake of me being uncomfortable with it and she said "I would have to put in a service order." I then asked why wasn't it put in when it happened. Her response was "the tenants before you didn't have a problem with it and the tenants before them didn't have a problem with it." Just because people don't have a problem does not mean that you should not be maintaining the upkeep. So, we asked for an indoor unit and she said I would be charged a second time and it would cost more. You're moving me due to inconvenience not because I want to move. None the less I would not go back here. If the worker on maintaining the property of course. But it's a no for me
April 29, 2021
Google Public Storage Petra Agostinho
I had a wonderful experience with Denna at the Forestville Public Storage facility. She was very attentive and made me feel very comfortable and welcome. This was the best customer service I have ever received at a storage facility. Once I moved my property in, a second employee that lives on the property was very rude. My rent was raised $90 after only 5 months. I was told it would only increase $25 every six months. I had to put mouse traps in my unit, because it smelled of mouse piss. I caught two mice. No camera surveillance on the property. The front gate key pad is too far away. You have to get out of your vehicle and bend over to unlock the gate. The key pad sits very low. I wouldn't recommend this place for long term storage. They also give you a bucket of tablets to adsorb the humidity, so obviously their is a problem with humidity at this storage facility.
April 3, 2021
Google Public Storage Its_kabizza_mo_king Instagram
Great service wonderful management, property clean and accessible. Great spot to rent a storage unit.
April 2, 2021
Google Public Storage Richard Baylorbey
Best place to start your own business if you really want to go into details with how to get your stuff organized and realize who you were before you wind up in Storch Kong with a curfew
February 8, 2021
Google Public Storage Veronica Fuller
Great customer service
February 2, 2021
Google Public Storage Kristopher Bankhead
Horrible customer service all the way up to the district manager who has not returned my phone call regarding an incident that took place 1/28/21. When I pulled the representative ran to the door so I wouldn’t walk inside. They have signs displaying correct operation hours. I was in town for 24 hours and needed to check my storage and add some items. The representative just sat there while I attempted my code. She didn’t acknowledge me. After the third attempt I went inside. Leah ( the representative) told me gates closed at 5 pm along with the office. At this time it’s 5:30 and I questioned the sign. She informed me the sign was incorrect but didn’t apologize for the inconvenience. I spent $200 to change my flight. I contacted the District Manager Mr. Johnson via phone call and email. He has yet to respond. Once I return long enough I will remove my belongings and never use this region’s facilities. I would suggest you do the same to avoid similar issues of a company not taking ownership.
January 25, 2021
Google Public Storage ashley green
excellent customer service and the price is reasonable
December 18, 2020
Google Public Storage Skeeta Smith
Went in today to pay on a reservation I made online. Everything was quick and easy. Leea made me feel safe and comfortable during our transaction. She answered all my questions with confidence. And also suggested some items that would make my packing and move much easier. Thank you so much for your help!!!
December 3, 2020
Google Public Storage zuka Man
December 3, 2020
Google Public Storage Timako Ferguson
Great
November 17, 2020
Google Public Storage Tyrone Wilson
November 14, 2020
Google Public Storage Bob Kelly
Great customer service 💯
November 3, 2020
Google Public Storage Dey Byrd
Great customer service....and funny too!!!!
October 25, 2020
Google Public Storage Anthony Smith
The young lady at the counter really was grateful in setup my storage unit for me , the best
October 20, 2020
Google Public Storage Jose Ortiz
great customer service very friendly i loved leea.
October 19, 2020
Google Public Storage Kisha Wheeler
Great customer service very helpful and pleasant
October 10, 2020
Google Public Storage John Epps
The service I received was great! The price is reasonable.
October 6, 2020
Google Public Storage Tyrone Dillard
Great customer services
September 8, 2020
Google Public Storage KEISHEA SIMMONS
Great service
September 7, 2020
Google Public Storage Diane White
Customer service was exceptional! Very respectful and alert.
September 7, 2020
Google Public Storage Danny Cloyd
Awesome, tell her to keep up the great work very satisfied.
September 1, 2020
Google Public Storage Diane L.
Lee’s was extremely professional and courteous!
August 30, 2020
Google Public Storage Jose Gonzalez
Leea was excellent! Thank you.
August 21, 2020
Google Public Storage Boogie Hall
Great customer service and very clean location I had a easy experience with them while going through this hard time of moving thank you.
August 8, 2020
Google Public Storage YT GalaxyOppz
Nice job Serria 👍🏼👍🏼
August 5, 2020
Google Public Storage Mike Cruz
July 16, 2020
Google Public Storage Liddle Dei Dei
July 15, 2020
Google Public Storage Samuel Brown
Serria has been a delight since she came and she always willing to help. Property stays clean and she keeps her mask on at all times making me feel safe thank you Serria !!!!!!
June 24, 2020
Google Public Storage Richard Proctor
June 22, 2020
Google Public Storage Mario Murphy
June 16, 2020
Google Public Storage shavar Furr
April 11, 2020
Google Public Storage Katrina Smith
Denna was very professional and answered my questions... She was explained every detail.. thank you Denna
February 24, 2020
Google Public Storage Freak
Miss Darnae & Denna did a fantastic job serving me it was an Amazing pleasure.
January 16, 2020
Google Public Storage Resheeda Wilson
Darnae was a lifesaver!!! She was able to assist me with getting my account paid in full so my business could resume use of our unit!!! It was divine intervention because I have never had a rep go above and beyond in such a manner!!! I wish I could have given her a cash tip, THAT'S how serious it was for me to get in my unit! Thank you so much Darnae! You were a gem!!!
December 31, 2019
Google Public Storage frederick whitley
December 24, 2019
Google Public Storage Drew tv
December 14, 2019
Google Public Storage Tara Shuler
Denna was awesome and very helpful
December 3, 2019
Google Public Storage Andre' McClung
November 15, 2019
Google Public Storage T. Woolard
Find discounts online. Must protect property from humidity and rain on the ground lots.
November 3, 2019
Google Public Storage LaKeeVia Jackson
Denna was informative and patient with me as I evaluated which unit would fit best with my needs. I left the facility very informed and valued as a customer.
October 19, 2019
Google Public Storage Talear
Deanna was great. Awesome customer service. Thank you again! :-)
September 30, 2019
Google Public Storage good god
Denna was outstanding and fast, I rally like her skills.
September 19, 2019
Google Public Storage Kiarra Green
I just want to thank Ms,D. Jackson for her great customer service. She is someone I look forward to seeing when coming into the office. She always have a smile on her face. The property is very well taken care of.
September 5, 2019
Google Public Storage annalisa cook
August 30, 2019
Google Public Storage James Hall
August 28, 2019
Google Public Storage Dhaji Phillips
Janai helped so much she showed me how clean spacious the units are and I got a great deal on my unit
August 28, 2019
Google Public Storage Kevin Taylor
Today I rent with Janai and she was wonderful she helped me and every way possible
August 23, 2019
Google Public Storage rhonda hall
Denna has awesome customer service very helpful and patient
August 8, 2019
Google Public Storage Devonte Crawford
Deanna- had excellent customer service, very professional ,and knowledgeable.. I am very satisfied with the service I received
August 6, 2019
Google Public Storage Bobbi Torney
August 4, 2019
Public Storage Karyn Buford
What time does the gate open for existing customers?
August 3, 2019
Google Public Storage J Freeman
Sis lit she was quick polite and did that..OKURTT
July 29, 2019
Google Public Storage D. S.M.
Keeping this unit for 4 years has often been a challenge. The employees that I've encounter at this Forestville location were very helpful, however Chardae stood out above all others. She has a genuine nurturing character and always spoke to me (and to others I'd seen) with compassion, respect and with assurance. I never felt like I was bothering her with questions or when I thought I lost my keys. She is very capable and I can only imagine that she will absolutely excel in doing bigger and better things. Thank you Chardae. Z
July 26, 2019
Google Public Storage Phaedra Foggy
I had an awesome experience! They made everything easier for me! Specifically Rae! She was amazing!!!!!
July 15, 2019
Google Public Storage Gee Allen
July 7, 2019
Google Public Storage Eric Pegram
Came in to pay a bill with Charade and she was so welcoming. Then as she tried to print my receipt the computer wouldn't allow her. She was so patient and didn't get upset and it amazed me how she kept her cool. She definitely a amazing person.
June 29, 2019
Google Public Storage Cathy Ballard
Kayla was very efficient and professional and assisted me with my storage unit. Thank you very much i appreciate it
June 19, 2019
Google Public Storage Daija Calhoun Jb h
Rented with Chardae today and her personality made me feel so welcome. She knew exactly what I needed and even offered great items to protect them. Chardae haze amazing customer service.
June 18, 2019
Google Public Storage Man Man
Rented with Chardae today and her customer service was amazing. She knew exactly who I was and helped me without any problems. Come here for storage needs.
June 18, 2019
Google Public Storage James Lite
Rented with Janai today and she was really helpful and she knew her stuff. She was very professional and got us in and out. Would definitely recommend this facility.
June 15, 2019
Google Public Storage Karen Overton
Went in today with a friend today to rent a unit and Chardae was amazing. Shes so friendly and shes so professional and she knows her stuff. I would definitely recommend her services and this facility.
June 14, 2019
Google Public Storage Chauncey Carter
Donte provided me with superb customer service,great experience!
June 1, 2019
Google Public Storage LaShonda Smith
Friendly and courteous service.
May 7, 2019
Google Public Storage Timothy Jones
Chardac gave me excellent customer service She is well informed about the products that she has available to offer a customer. She answered all my questions and has a pleasant personality
April 18, 2019
Google Public Storage Maxine Payne
Marckayla. Kudos to whoever hired this extremely professional young lady! Impeccable marketable talent. She was extremely well versed in her knowledge of her craft. Never forgot that she was serving me (& I truly appreciated that!) Multi-tasking is one of her greatest assets!! Kudos young lady, I will see you again(when I pay my bill!!).
April 10, 2019
Google Public Storage Quan Northern
Came in to get a unit and meet Ann. She has wonderful customer service and answered every question and was very patience.
April 9, 2019
Google Public Storage Alpha Wolf
Chardae was very polite and helped me find the best size unit with the cheapest price. I will definitely be returning to rent with her.
April 6, 2019
Google Public Storage Papi Chulo
Enjoyed the storage experience storage consultant charadae displayed great customer service explained everything with detail
March 28, 2019
Public Storage Alhaji Sheriff
When the next Auction date and time
March 28, 2019
Public Storage Alhaji Sheriff
What the next auction date
March 20, 2019
Google Public Storage April Hall
Great service! Very informative! Patience and polite! Chardae is awesome!
March 20, 2019
Google Public Storage Princess Mason
Chardae was great! Explained wvwrything...gave good suggestions, was honest and very patient. Even made me laugh! Thanks chardae!
March 17, 2019
Google Public Storage Steven McKenzie
Rented with Chardae today and she was very helpful. She knew the business and got me out quickly. Her personality and customer service is amazing.
March 10, 2019
Google Public Storage Eric Ford
The site manager is helpful and knowledgeable.
March 9, 2019
Google Public Storage tim abrom
Chardee was very beautiful and helpful. A++
March 6, 2019
Google Public Storage Diana Sandbergh
Chardae was a wonderful assistant in getting me what I needed, and very helpful. Great personality always helps too! Would recommend this spot to others.
March 2, 2019
Google Public Storage Terri Davis
My experience was more than pleasant with chadae .She was very welcoming and pleasant ..she greeted me at the door ,provided excellent customer service and explained the policy very clearly..She is Amazing..thank you chardea
February 25, 2019
Google Public Storage William jones
Had a great experience renting with Chardae today. She was extremely helpful and very knowledgeable when it came to the process. I would definitely recommend this location.
February 20, 2019
Google Public Storage ronpinkney
Ann made me feel real comfortable and explained everything to a T.
February 20, 2019
Google Public Storage Rachael Williams
Ann was very helpful when I came to open an account yesterday. Great customer service!
February 6, 2019
Google Public Storage Ashlie Freeman
Came to the property to rent and Chardae was very helpful. She was so nice and made sure I had all the information I needed regarding my unit and my paperwork. Her customer service was amazing!
January 26, 2019
Google Public Storage Cherish Green
Dawn and charde were extremely helpful.
January 22, 2019
Google Public Storage lilreon224
The services and my experience with Ms.Dawn was amazing I would recommend anyone to there business
January 21, 2019
Google Public Storage 76usARet96
Dawn provided excellent customer service.
January 20, 2019
Google Public Storage Vicki Green
For what I went there for it was ok, but they have a lot of hidden prices they don't tell you up front. So beware!!!
January 8, 2019
Google Public Storage Jai Lucas
Great customer service !
December 31, 2018
Google Public Storage Major Scott
Dawn was awesome . great customer service .
December 22, 2018
Google Public Storage Wilfried Ouedraogo
Charade and Dawn were awesome rental process was easy and smooth.
December 19, 2018
Google Public Storage Donna Davis
This forestville storage was a nice enviorment the ladies were excellent .They both need raises. UPDATE: Although I gave this place 5 stars about 2 years ago, that has quickly changed. I decided to go back, this is my third time. And what a difference, I'm not sure who is managing this location but customer service is not on the radar with them, at all. Initially, upon renting 3rd time, I was told people were stealing or locking up the carts and to use one you have to leave your ID. Okay, no problem, I'm cool with that, things change. Now I'm trying to get one, leave my ID and I'm waiting, waiting and waiting on somebody else to finish with the only one on the premises. Help me, if you were holding IDs to curtail the thievery, where are all those carts I initially saw in that storage area, and why are you holding my ID. Jesus, it took the Holy Ghost and then some for the old man not to rise up in me. Public storage please don't mistreat your renters. We obviously need the space but not the hassle. Be more customer friendly, courteous. I hate to go there but I am, if this was a different neighborhood.... there are 2 locations closer to me in addition to cube smart right down the street from you but because of my passed experience I came back, contemplating my next move, don't feel like the hassle but I control what I wil and won't tolerate. I HAD TO RATE AT LEAST ONE STAR IN ORDER TO LEAVE MY RATING, YOU GOT THAT ONE ON TECHNICALITY
December 15, 2018
Google Public Storage David Jimason
Dawn was great. Fast and friendly service. Will recommend!!
December 1, 2018
Google Public Storage Cleve Dennis
LaVaugh was very helpful and professional. He explain the in and outs and i will recommend this storage to my freinds and colleagues
November 29, 2018
Google Public Storage KIMBERLY BRACKEEN
November 25, 2018
Google Public Storage Tynisha Smith
November 16, 2018
Google Public Storage Ronald Brooking
Lavaughn was very kind and helpful Great customer sevice
November 8, 2018
Google Public Storage Jennifer Digman
Excellent customer service, very attentive and was able to accommodate me before the scheduled appointment. Definitely recommend !
November 1, 2018
Google Public Storage Dominic Davis
Great service. Lavaughn Davis was fantastic, gave a great customer service experience. Good prices. The facility is well protected and great security. I definitely recommend.
October 9, 2018
Google Public Storage Keon Jones
Lavaugh was very nice professional and informative. A true 5 star
October 8, 2018
Google Public Storage Rochonda Woodard
Lavaughn was extremely helpful and patient during my visit to the forestville storage location in search of an immediate unit.
October 6, 2018
Google Public Storage alvin Simmons
Lavaughn got me in and with great salesmanship.
October 6, 2018
Google Public Storage EWW_richgurls
Lavaughn was awesome
October 5, 2018
Google Public Storage Dr.Benjamin L. Taylor III
Lavaughn was very helpful and his facility was very, very clean.
October 3, 2018
Google Public Storage Ryan Greenidge
i would never or refer anyone to use this place ,rented a unit for 5 months then received an email without notice that they were raising rates almost $100 per month ,so I decided to move my stuff ,after purchasing items from this place to prevent MOLD..ALL MY SOFAS ,MATTRESSES AND WINTER COATS WERE COMPLETELY MOLDED,YET THEY SAID IF I DONT PAY FOR THE NEXT MONTH THEY WILL START LEGAL PROCEEDINGS ,CALL DISTRICT MANAGER TO DISCUSS THE ISSUE LEFT MESSAGES AND NO ONE WOULD RETURN MY CALL....EVERYONE PLEASE BE AWARE DO NOT USE THIS PLACE AND IF YOU HAVE ANYTHING IN STORAGE CHECK IT TODAY. THE WORST EVER.WILL BE FILING COMPLAINT WITH BBB
October 2, 2018
Google Public Storage eric rolo
Lavaughn was very good
September 15, 2018
Google Public Storage johnnie morrison
Came in saw Ann she was very helpful. If you need a unit come see her
September 12, 2018
Google Public Storage Titus Gatling
I really enjoyed my experience with Ann and appreciate all that she informed me of on my new unit. She Rocks !
September 7, 2018
Google Public Storage Norma Flores
August 17, 2018
Google Public Storage JB Jones
My experience today at public storage was awesome, Brittany was very helpful and knowledgeable about products and facility and was very friendly and good good customer service.
August 13, 2018
Google Public Storage Yolanda Mcgowan
I received excellent customer service...Ann was very polite informative
August 6, 2018
Google Public Storage Antwan Wortham
Brittany provided great service and was a pleasure to work with.
August 2, 2018
Google Public Storage Tre Chase
Ann was very professional
July 23, 2018
Google Public Storage Michael Johnson
Looking for a storage came in to this location and after speaking with Ann I decided to get a unit. If you need a storage unit come see Ann she is professional and very informative
July 23, 2018
Google Public Storage Everette Mitchell
Needed a unit made a reservation and when I came to the property Ann was very helpful and patient with all the questions regarding storage...if you need a unit come see Ann.
July 20, 2018
Google Public Storage Rick Gibson
Came in the office to inquire about my accountant and Ann was very informative and professional
July 20, 2018
Google Public Storage Michelle Harrison
Ann customer service is so awesome. She is very informative
June 25, 2018
Google Public Storage robert hall
Walked in to inquire about getting a unit. Ann was very helpful and professional. If you need a unitxome see Ann
June 21, 2018
Google Public Storage Dawn Carleone
Ann was very nice and helpful in assisting us to select the most appropriate unit for our needs. She also made sure we received the best rate possible. We would definitely recommend her and this Public Storage location for your storage needs!
June 2, 2018
Google Public Storage Marian Foster
June 1, 2018
Google Public Storage Jonathan Scales
Chelsea was very helpful and polite. Great service, will refer to family/friends!
May 25, 2018
Google Public Storage Shontia Mccall
May 14, 2018
Google Public Storage Mary Parrish
Chelsea went out here way to make sure I was able to rent today. She was very professional and I haven't had good service in a long time. So I thank her truly!
May 11, 2018
Google Public Storage Britney Jordan
I had a wonderful experience with Chelsea at Public Storage , she was very kind and accommodating!
May 11, 2018
Google Public Storage Charmaine Ford
This was my first time doing business @ Public Storage and the customer service was awesome👌 Chelsea was outstanding and very detailed, informative as well as very polite! I will refer my friends and family to this establishment!
May 10, 2018
Google Public Storage Tyriq Williams
Brittany was great fast and easy experience. Would recommend this location.
April 18, 2018
Google Public Storage Shantasia Hinton
Trixie was amazing thanks hun!
April 7, 2018
Google Public Storage Sabrina Moore
Trixie was the salesperson that helped me and she was amazingly helpful. If you need assistance go to her she will get you help with all your needs.
April 5, 2018
Google Public Storage Antionette Marie Hill
Brittany is 100% Awesome.
March 12, 2018
Google Public Storage gerold washington
I would just like to thank Ms. Trixie and Public Storage for her excellent customer service. She was patient, curteous, and knowledgable, of what and how to help me. I was in the area and stopped by to pay my bill, and didn't have much time and I appreciate, how she handled the whole situation for me. In today's world of being a consumer and expecting good customer service, it is rare that someone responds as well as she did. Thank you Public Storage for hiring such good people, she is definitely an asset to your company. Gerold Washington
March 12, 2018
Google Public Storage T Hines
I had the best experience ever over the weekend and last week at this location. Trixie assisted me with all my needs, she actually went above and beyond to accommodate me and I appreciate her for rendering such wonderful Customer Service.
March 10, 2018
Google Public Storage Tyjuan Shorts
Brittany was excellent and on top of her game! 😉😉😉
March 3, 2018
Google Public Storage tonya harvey
Ms. Trixie had great customer service while taking my payment.
February 28, 2018
Google Public Storage joe matthews
Moved into a storage unit today. The unit I originally wanted was clean and available. When the truck arrived with more than that unit could handle I was quickly ushered into another unit. The Staff - Brittany - was very personable and accommodating. They offered me other packing and storage supplies to keep my items safe and clean Fortunately i had all of that already covered. This was an emergency move and I hope to be out of the unit in 30 days or less but yes I would use Public Storage and this location again if I needed to for my storage needs.
February 24, 2018
Google Public Storage Sekaya Cogdell
My Visit Today Was AMAZING Brittany And Elisha Was Resourceful And Friend
February 20, 2018
Google Public Storage bee jeezy
Brittany and Elisha always give amazing customer service. They are personable, respectful, and I always have a great interaction with them. They keep their property clean and always help with with any questions.
February 11, 2018
Google Public Storage P Johnson
February 10, 2018
Google Public Storage Juju Baldie
Brittany is one of the best customer service agent at the forestville location...
February 1, 2018
Google Public Storage frank randolph ii
Fantastic service!
January 27, 2018
Google Public Storage Southeast Tokyo
Elisha and Brittany are a strong team. Whether you come in to pay or get your gate code they greet you with a smile and great customer service
January 11, 2018
Google Public Storage Zekeia Druitt
I met Elisha and Brittney today....Wonderful customer service I truly enjoyed my time chatting with them they allowed my transition into storage to be polite and pleasent thank you ladies I look forward to continued services😘😘😘
January 9, 2018
Google Public Storage Thelma Grace
Came into pay my bill with Brittany and Elisha very pleased with customer service thank you ladies
December 9, 2017
Google Public Storage alvin trice
Came into to do my reservation met with Elisha and Brittany they are very polite customer service was great definitely recommend them
December 9, 2017
Google Public Storage Eddie Jackson
Elisha and Brittany had amazing customer service. Rental process was easy and quick.
December 8, 2017
Google Public Storage Mr Plumber
Elisha and Brittany are great employees to deal with, would recommend to anyone
December 8, 2017
Google Public Storage Mary Davis
Came into the office spoke with staff about my account . Brittany and Elisha informed me that there are other ways to make payments especially because of the weather change they were very polite
November 29, 2017
Google Public Storage NIKIA POSTELL
The facility is clean and well maintained. However, at times it is hard to reach staff via phone.
November 29, 2017
Google Public Storage Mal Williams
I was notified (call & email) when my unit wasn't properly locked (my fault). I was grateful for their thorough checks of all units.
November 16, 2017
Google Public Storage tony thompson
Elisha was great ... love her sense of humor
November 13, 2017
Google Public Storage Felicia Davis
Came into to public storage today inquiring about a unit spoke with Ms Elisha she has great customer service and is very knowledgeable
November 13, 2017
Google Public Storage Yeama Bae
I came into the store to discuss my bill and spoke with Elisha she explained every detail to me great customer service
November 7, 2017
Google Public Storage Andrew G
Just a good storage in the neighborhood
October 16, 2017
Google Public Storage Detroy Garrett
Came in to do my reservation met with Elisha she has very good customer service and took her time and explained everything to me I recommend her to any one
October 9, 2017
Google Public Storage Michael New
Customer service was amazing.. Brittany and Elisha were very helpful with assisting me with finding a unit..after minutes of me being indecisive they assured me that the unit they had for me would work..THEY WERE RIGHT😁.great teamwork ...will definitely come back here if I ever need storage in the future
October 5, 2017
Google Public Storage Chana Logan
Brittany was sooo helpful!! This was my first time having to use a storage facility and she made it so easy for me. If I could, I would've given her 10 stars!! Thanks again, Brittany!!
September 10, 2017
Google Public Storage Spud Mobile
I came into public storage to my Bill Elisa was very sweet and productive
September 10, 2017
Google Public Storage Marilyn Young
Extremely pleasant, and helpful. Lord knows they have an abundance of patience. I would recommend them to anyone!!!!!
September 10, 2017
Google Public Storage Nas newnew
Elisha was very helpful i came into ask a question she answered very efficiently an was very nice she even did my rental i recomend this public storage to anyone and when you go there ask for her
August 27, 2017
Google Public Storage Ms. Daniels
Zero stars if allowed. Storage unit seekers BEWARE. Called to find out if insurance is offered and is it through them or a third party on the storage units that they have and she refused to answer any of the questions over the phone. She said I had to come in to discuss anything and to have any questions answered. type of ish.. is that. Whats the point of having a business number posted on the internet if you cannot call to get a yes or no answer. Who wastes gas/ money to have a person say no or yes. Sounded like a scammer. Does the persons appearance affect how much it costs to rent a unit or if they will offer you insurance. Not buying it and not going to recommend them. You Cant even ask if they have indoor sprinklers for the units nor is it air cooled.
August 14, 2017
Google Public Storage Harold Foster
BRITNEY&Elisabeth they did a good job in taking care of the questions I had Good Job
August 11, 2017
Google Public Storage LaToya Taylor
The ladies at public storage made my move in process so easy.
August 11, 2017
Google Public Storage Zak Tate
Brittany and elisha has the best customer service i enjoyed my rental with these two ladies the property looked amazing definitely would recommend this site to anyone
August 11, 2017
Google Public Storage pretty nikki
Brittany and delisha were wonderful and very helpful
July 8, 2017
Google Public Storage Michael Brunson
Brittany and Elisha was great helping me find a perfect storage unit awesome customer service.
July 7, 2017
Google Public Storage Unique Jones
Brittany was the best😁I am very happy I came here to use the storage facility for Brittany made it a very pleasant experience! I will definitely be sending customers that way🤗 #HappyCustomer!!
July 6, 2017
Google Public Storage WAH Entertainment
Very kind and efficient and very attentive
July 5, 2017
Google Public Storage adelia landrum
Ms. T was great help with my storage. Ms. Brittany help me today with my payment. She had excellent customer service.
June 30, 2017
Google Public Storage C. Young
Great customer service In person & over the phone. I travel a lot so it was a great comfort knowing I could check on my things when out of town. Brittany helped me out a lot. Appreciate her assistance 😊😊😊 Thank you guys 👌🏾
June 25, 2017
Google Public Storage Jailen Robinson
Brittney was great. What an awesome experience.
June 24, 2017
Google Public Storage Tiajuana Williams
Brittany was awesome very great customer service explain everything.
June 17, 2017
Google Public Storage Jennifer Ramos
June 16, 2017
Google Public Storage Tracie Robinson
Elisha was a great help today. Very respectable and nice. I would recommend them to anyone.
May 21, 2017
Google Public Storage Yobbo Block
I wanted to say that brittany has given me excellent customer service here at public storage. My experiance was wonderful
May 20, 2017
Google Public Storage Eric McKnight
May 20, 2017
Google Public Storage Arnetta Greene
Great customer service!! Brittney and T are great customer service professionals. They give professionalism and are knowledgeable about Public Storage. And they are very nice to talk to!!! Will always recommend this branch!!
May 15, 2017
Google Public Storage Zoey Pie and Ty
Thanks Brittany for your assistance
April 20, 2017
Google Public Storage 4nubis JDB
Property was nice and clean
April 8, 2017
Google Public Storage Brandon Lewis
Ladies we're excellent .....great place
March 15, 2017
Google Public Storage Keith Legrone
Great place wonderful customer service The only place I go to store all of my things
March 5, 2017
Google Public Storage Shalita Cooper
This location is great. The service that we always receive from Ms. Taquetta is superb. She is pleasant, kind, helpful and knowledgeable about the products that the store has to offer..Thank you Ms. Taquetta!!!!!
February 14, 2017
Google Public Storage Jared Simon
I think a young lady by the name of Ashley helped me out, the customer service was stellar not just her, but the coworkers as well. Definitely would recommend this location to anyone!
February 13, 2017
Google Public Storage cammie pitt
Ashley was amazing i love. Her service GREAT CUSTOMER SERVICE!!!!
February 13, 2017
Google Public Storage reginald whitehead
Ashley had really great customer service!
February 6, 2017
Google Public Storage Iris Muckle
Ladies were excellent ....highly recommended
January 27, 2017
Google Public Storage Kara Percy
The employees were friendly and very informative. They took the time to show me storage spaces based on my needs and answered all of my questions. Thank you for such excellent service!
January 9, 2017
Google Public Storage Rakiya Recio
The ladies at this location were great.... Came in shopping around for storage bins and the ladies really knew their job well and helped me find the perfect size unit that would fit my stuff . I was amazed they knew this just by asking me what I was storing . Awesome . I will be back to rent very soon.
January 9, 2017
Google Public Storage Nate the Puppet
Ashley was awesome !!!!!!!!!! She has really great customer service skills went in inquiring about boxes . I would recommend anyone to rent here.
January 7, 2017
Google Public Storage Erin Queen
Ashley was excellent ...great customer service
December 28, 2016
Google Public Storage Victor Pierre
Tina was great and her service was good 10 star
December 28, 2016
Google Public Storage Griffin Anthony
December 13, 2016
Google Public Storage jamar lewis
Went to inquire about a unit was greeted with such kindness. Purchased all the moving supplies I needed and overall had a wonderful experience thx ANN
December 13, 2016
Google Public Storage Mercedes Malone
I had to select at least one star in order to post my comment, but this location gets no stars. They are all about the dollars and cents. I had to pay an extra $250 for a mistake on their part. The customer service of the office staff and the local managers, IS THE WORSE. I will NEVER use this location or company again, and I will definitely not be referring anyone to them!!! I don't know how they are receiving positive reviews, unless they had a change in management and staff.
December 12, 2016
Google Public Storage John Anderson
I came in to inquire about boxes and eas helped by Ashley Anderson...she was very professional and knowledgeable very courteous need more young employees like that.
December 12, 2016
Google Public Storage Joyce Alston
Ashley is such a sweet heart ...very professional and knew what she was talking about ...she also helped me protect my goods ...would recommend anyone to store here
December 12, 2016
Google Public Storage Sean Tharps
I had a very pleasant & easygoing transitioning my property to 1 of their very spacious units. With the help of Ashley Anderson, everything was a breeze.
November 15, 2016
Google Public Storage Jay Gross
For the short period of renting the service was overall good .. Ashley is very professional and showed alot of character whenever I came into the store .
November 14, 2016
Google Public Storage Marilyn Tandy
Ashley was nice,friendly and knew exactly what I needed. She had great customer service and made my renting experience quick and to the point. Thanks Again!
October 26, 2016
Google Public Storage Harry Rousey
Walked in to inquire about a unit. Ashley was extremely pleasant. Would highly recommend anyone to rent here.
October 7, 2016
Google Public Storage Regina Timmons
Ashley was awesome and was very helpful
October 3, 2016
Google Public Storage Katrina Ward
She was very professional, answered all my questions, overall great service.
September 23, 2016
Google Public Storage lashawn flournoy
Ashley was excellent highly recommended
September 16, 2016
Google Public Storage Jerome Davis Sr
ASHLEY AND CHACONNAS WERE VERY HELPFUL!! ASHLEY TRIED TO SALE EVERYTHING ON THE WALL
September 7, 2016
Google Public Storage Kenny Johnson
FORESTVILLE ROCKS. AWSOME CUSTOMER SERVICE
August 19, 2016
Google Public Storage Gregory Burholt
Thank you Veronica for the great service and detailed explanation of the square footage that would fit my needs the most. Highly recommended
August 18, 2016
Google Public Storage Ericka Sellers
Ashley was very pleasant and helpful to me. I would recommend this storage place to my friends
August 16, 2016
Google Public Storage Nicarsia Saunders
Ashley and Ronnie are awesome! Great customer service . Fatina the district manager was also very helpful would recommend anyone to store here
July 14, 2016
Google Public Storage Mechelle Davis
Very helpful and Ashley was very patient with my situation
July 11, 2016
Google Public Storage Anthony Pierre
I would like to say that the service that Ms. Ronnie gave me at the Forestville Public Storage facility was impeccable! She explained everything I needed to know, allowed me to express my concerns/needs, and was extremely professional. The Kingdom of God Worship Center is pleased to do business with Ms.Ronnie and Public Storage/Forestville!
July 9, 2016
Google Public Storage Nikki Webb
Excellent Customer Service!!!
July 8, 2016
Google Public Storage Tony Drayton
Ladies were excellent . Fast customer service and very friendly.
June 21, 2016
Google Public Storage Ooh Lala
Customer service is great!!!!! Ladies very helpful!
June 14, 2016
Google Public Storage Mildred Crew
Ashley is so awesome she has a very sweet personality she was very helpful with assistingvus get into our unit !!! 5 star service
June 8, 2016
Google Public Storage santana santana
I came to and inquire about a space and Ms. Chaconas was very helpful, polite and very informative. I plan to come and rent a Storage Unit very very soon! The company should be very proud that they have someone like her behind the counter She is very professional, I thought she was the Manager on Duty for the Moment , I can't wait to continue to do business with you guys ! I feel very at ease to leave my priceless valuables in the unit
June 7, 2016
Google Public Storage Nakasha Mitchell
Ms. Chaconas was very efficient, professional and excellent with making me feel welcome. Thank you Ms. Chaconas you are the best!!!!
May 16, 2016
Google Public Storage Thaddeaus Prime
I had great service in and out real fast no problem if you go hear ask for Shawnell she's the best
May 13, 2016
Google Public Storage Dave Thomas
I needed boxes for my move and went to the Forestville location. Shawnell and Erica was very helpful. I went there for only two boxes but end up buying 10....lol. Good deal tho. Thanks again. I would differently recommend this location to friends and family.
April 20, 2016
Google Public Storage Litisha Payne
Ericka was very efficient and professional. She made the move in process very easy!
April 20, 2016
Google Public Storage Asia Monet
I went into public storage. And was a little stressed about my upcoming moving process and I was unsure about what size unit I needed. Joshua was amazing. He made sure all my needs were meet. I would definitely rent from him and recommend public storage to anyone. His service was immaculate. Thanks 😃
April 8, 2016
Google Public Storage Ronald Mckeiver
Great service, Shaunell and Erika were very helpful and knowledgeable
March 18, 2016
Google Public Storage andrew gray
Forestville those ladies shawnell n Erika was 👍 shawnell has a beautiful 😃
March 15, 2016
Google Public Storage D Washington
Great customer service. Shawnell and Erica were patient showing and explaining the types of units. When I go there to check on my unit or pay a bill they are always pleasant and happy to see me. Great staff! Thank you Public Storage!
March 15, 2016
Google Public Storage Abdul Sasso
I have been here for few months now.The team at Forestville is excellent, especially Shawnell.She always greets you with a smile.
March 12, 2016
Google Public Storage Nekisha gill
I love this public storage!!! Shawnell and Erika are the best!!! 🙌🏾🙌🏾😁😁
March 12, 2016
Google Public Storage Sherenna Corbett
Shawnell was great and erika they rock at forestville i mean shawnell explained everything to me in detail she gave me great customer service
March 3, 2016
Google Public Storage Michael Byrd Jr.
Erika was pleasant and quick. Got me in and out fast. Thanks
February 25, 2016
Google Public Storage Hunee Cwms-Graham
Erica was extremely professional kind courteous and very thorough we were in a rush and she was extremely accommodating in a short amount of time we certainly appreciate her professionalism and her great customer service
February 23, 2016
Google Public Storage Deborah Farley
I had the pleasure of meeting Shawnell and Erica today and was very pleased with their customer service and professionalism. I had recommended someone to them because of their exemplary service in the past with me. I highly recommend them to anyone. They have always provided 5-star service. Deborah Farley Past Customer
February 16, 2016
Google Public Storage Vernice Bell
I just wanted to say that I enjoyed my visit at public storage. A young lady by the name of Erika helped me she was very reasonable. She was so joyful and I was having a bad day but after a conversation with Erika she made a lot of my fears go away. Just with this visit I may definitely consider public storage for a resource. Thanks for everything.
February 5, 2016
Google Public Storage DAMIAN ARMSTRONG (D. Strong)
Shawnell was a great help for my last minute storage request . Fast, efficient and very knowledgeable of the space. Great customer service.
January 31, 2016
Google Public Storage Donetta Dempsey
The customer service today was great friendly and kind
January 29, 2016
Google Public Storage Taylor Augustus
Shannelle was very professional and took her time explaining every detail of the lease and public storage experience. Definitely recommend!!!!
January 14, 2016
Google Public Storage Officer Douglass
Shawnell was great she knew exactly what I needed very very good customer service great job.
January 8, 2016
Google Public Storage kenisha potts
ERIKA AND SHAWNELL ARE THEE BEST! ALWAYS PLEASANT AND KNOWS THEIR STUFF! THEY ALWAYS MAKE SURE YOUR HAPPY AND THAT THERE ARE NO PROBLEMS! COME HERE FOR STORAGE!
December 14, 2015
Google Public Storage Brandon Craig
I came in and the two ladies greeted me I just wanted to see a unit and Erika showed me the size I would need. Shawnell told me everything I needed to know great job ladies excellent customer service 😁
December 1, 2015
Google Public Storage Larry Brice
Great customer service. Shawnell and Erika were polite and Courteous. They were fast and easy to talk to.
November 7, 2015
Google Public Storage Rodney Paylor
My experience was satisfying .ms ERIKA was very helpful and made the process so easy .she helped me with everything and was so nice and kept a comforting confident smile.thank you ERIKA.especially for getting your hair wet for me
November 7, 2015
Google Public Storage Marquia Parnell
The customer service was excellent and the property manager Shawnell remembered who I was which I thought made the experience that much better!
November 7, 2015
Google Public Storage Monae Day
Erica was nice and helpful with finding a unit. They didnt have me waiting along period to be seen.
October 30, 2015
Google Public Storage Maureen Johnson
Shawnell was great her customer service was out of this world good shawnell. Erika was good to.
October 28, 2015
Google Public Storage Mo Williams
Shawnell the property manager was great she knew exactly what i needed she went above and beyond thank you
October 10, 2015
Google Public Storage Devonte Williams
Shawnell was great and Erika shawnell knew exactly what I needed great customer service
October 8, 2015
Google Public Storage Santrell Hunter
The service is excellent
October 6, 2015
Google Public Storage Trice B
My experience has been excellent! This property has excellent customer service and always greets me with a smile and warm welcome. They also answer all of my questions in great detail which I appreciate.
September 30, 2015
Google Public Storage Renolt palmer
Shawnell at the public storage on marlboro pike was wonderful she took care all of my needs
September 30, 2015
Google Public Storage Imec Almestica
Shawnell was great she knew what it needed great manager she's the best
September 27, 2015
Google Public Storage Lee Lee
Shaw Nell was amazing she knew exactly what I needed the facility was so clean wow just know Shaw Nell was awesome
September 22, 2015
Google Public Storage marcus barrett
Erika and shawnell was wonderful the showed me great customer service I would recommend anyone at Forestville location the property was extremely clean good job ladies
September 18, 2015
Google Public Storage Shontelle Brown
Shawnell did great.. She was really helpful to me when tryin to get a storage unit..
September 14, 2015
Google Public Storage Sandra Wood
Shawnell is woderful very polite GOOD customer service.
September 4, 2015
Google Public Storage Theresa Johnson
Shawnell is a great person shes so caring and polite to me every time i come into the office . I just met Erika shes nice also. I love public storage in forestville
August 19, 2015
Google Public Storage barry worthy
Such a wonderful staff
August 8, 2015
Google Public Storage Kayla Robinson
Ms. Shawnell and Ericka had WONDERFUL customer service!! Really appreciate their knowledge and time!
August 7, 2015
Google Public Storage kenney white
My experience with Mrs.Shawell was very helpful . She made it easy and friendly to be coming to Public Storage I was very pleased thanks
July 28, 2015
Google Public Storage Talithea Senior
Shawnell is the best!! She made sure everything was okay and handled everything professionally.
July 11, 2015
Google Public Storage Letta Carroll
I am shopping around for a storage unit for my things and I want a place that is well managed, has great video security, and looks like a decent place. So I stopped into this location and I was amazed by the cleanliness of the property. I went inside and asked questions about the size of unit I would need so I could get pricing. Shawnell helped me and she was so nice, attentive and quickly understood what I needed. She made sure that I was offered everything that public storage provides such as boxes,tape, etc. I think I have made my decision and I plan to go back and rent a unit. Great customer service and great up keep of the property.
July 9, 2015
Google Public Storage Tyrone Manning
Shawnell is great and has a pleasant personality. She worked diligently to satisfy my concerns and any issue I had was resolved with a smile.
June 25, 2015
Google Public Storage travolta williams
Shawnell was Great! she help me and was very nice and professional. ...i was in and out! :)
June 12, 2015
Google Public Storage Nacole Thrower
Shawneel at Public Storage is the BEST! Marlboro Pike
June 11, 2015
Google Public Storage Samuel Williams
Shawnell was very helpful and professional and made purchase of a storage unit very smooth definitely recommend someone else to this location.
June 8, 2015
Google Public Storage Alisha Burt Bradshaw
Jamese saved the day for me. She was very helpful and educated me in areas of public storage that made my life much easier. I would highly recommend her and this Public Storage location. She was professional, prompt in answering my questions and helpful to ensure all of my needs were met. She truly made my move so much smoother.
May 28, 2015
Google Public Storage Sadies Butler
Shawnell was very helpful, polite and pleasant! She was thorough and she answered all of my questions accurately. She was very warm and welcoming. She is the perfect model employee to represent this company! I appreciate her service very much!
May 22, 2015
Google Public Storage Sabrina
Shawnell was very helpful during my storage process.. It was to the point of wanting to saying forget this but she was very informational about what best helps my storage needs... Keep up good work
May 20, 2015
Google Public Storage Bgm_extreme_kaution__bmb Bmb
Manager shawnell at the forestville location was great she showed me what i needed to see and know what i needed to know thanks!!!!!!
May 10, 2015
Google Public Storage Alfreda Turnbow
Excellent service
May 10, 2015
Google Public Storage T. Miller
Ms. Shawnell was very helpful. I had an issue with my gate code and went the extra mile to help me resolve my issue.
April 18, 2015
Google Public Storage Wanda Reed
I have had the pleasure of being served at the highest level of professionalism from Ms James and Chaconas. They are always a help and has made this experience pleasable one. Thank you Respectfully,
April 16, 2015
Google Public Storage Wayne Stevens
Great workers she was very helpful I feel.very happy were my belongings are stored
April 12, 2015
Google Public Storage Raylynn Mcpherson
I came in about a week or so ago and bought some merchandise and A worker name Chaconas gave me great customer service and was very polite and helped me with everything i needed she was outstanding i would give her ten stars but it still wouldn't be enough her multitasking skills are the best I've seen in years 👍🏾👍🏾👍🏾👍🏾
April 11, 2015
Google Public Storage Louis Musgrove
Never been to Public storage before so I had plenty of questions about products and storage. The ladies were very helpful and insightful and did not hesitate to assist me with seeing the property and products and make suggestions. Awesome customer service.
March 15, 2015
Google Public Storage Christie Omekus
I find Chaconas and Jamese to be both wonderful and dedicated team of professional employees determined to maintain and exceed Public Storage Company business process expectations in the quality of services provided to customers of Public Storage Company. Every time I visited the property, I have always received a first class customer service. Both employees are nice and always helpful, polite, welcoming and professional. It is very amazing that I received more updates on the new Public Storage Company policy changes from these two graceful employees than from company customer service department via my e-mail. I was stunned and so surprised to learn last week when I stopped at the property office to pay my monthly storage space bill about the new monthly payment deadline set now for a 6 days grace period down from previously 15 days grace period. More importantly, this policy is to take effect this April, which is just 2weeks away. Kudos to Chaconas and Jamese and please extend my sincere appreciation to your two real sunshine makers for their support and professional assistance to the customers!!!
March 14, 2015
Google Public Storage Stephen Brown
So what can i say about Ms Jamese she is a wonderful person. A great and professional young lady very nice to work with and highly recommend everyone to come visit her and just to meet this wonderful person that i came across.
March 13, 2015
Google Public Storage James Smith
The property is always nice the ladies in the office is always helpful and professional I would recommend this location to any one who needs storage
March 9, 2015
Google Public Storage Xavier Clark
This was a great experience the two young ladies were polite and funny and answer all the question I had Thank you ladies
February 16, 2015
Google Public Storage Cant Even
Wonderful and friendly. Even gave packaging advice...if that had apartments at this unit I would move in... Good ppl
February 16, 2015
Google Public Storage Shawanda Foxx
I had the pleasure to meet Chaconas when I was inquiring about a storage unit at the public storage/Forestville location. She was very pleasant and helpful. This sore is a great location for me and it was very clean.
January 27, 2015
Google Public Storage Darlene Terrell
I came in with my sister a few weeks ago and the lady's asked me to do a review for them I completely forgot until I was at the facility a couple of days ago. At the time Of the rental they both help if one was busy the other one was answering the questions team work is shown here very well
January 26, 2015
Google Public Storage Katherine L
I came to this location and met two young ladies that were very helpful and professional. I didn't rent anything but they were very informative and I did not leave with a question unanswered. I wanted to thank you all again for the help.
December 10, 2014
Google Public Storage James Everheart
my sister and I came in today and rented and the two lady's in the office Sarah and jamese were so helpful. I'm so thankful. for them I got evicted other day and they made it so easy for me and had me laughing and put a smile on my face . THANK YOU SO MUCH LADY FOR MAKING MY DAY BETTER THEN WHAT IT WAS
November 28, 2014
Google Public Storage Jordan Atlow
I came in last week and brought some boxes and was nicely helped by the manager jamese she was very helpful and even took the boxes to my car... even after I told her I had. It was very thoughtful and I thank her very much for helping me .... That young lady is nice and I will be back if I need anything else
October 30, 2014
Google Public Storage deonta nathan
I came into this facility a couple of weeks ago and met to young lady's that were very nice and welcoming... Even though I was not able to rent they were both able to answer all the questions I could possibly think of. They were very informative about everything which was very helpful considering that this was me first time thinking about getting storage.... I Just really what to thank them and that day that I need storage I know where to go.
October 29, 2014
Google Public Storage Susan Russell-Sanders
Sarah and Tamese were busily mopping and sweeping the floors when I arrived at the storage unit on Saturuday. They were courteous, professional, and very helpful. I could not find my storage unit and they guided me to my unit. Oh, and floors looked great and the place was smelling good. It is a pleasure to come to a pleasant smelling storage facility and to know that my personal items are stored in a place where an organization cares. Keep up the good work!
September 29, 2014
Google Public Storage Marvin Singletary
I have been a customer at this Public Storage location since 03/28/09. I am giving the property a 4 star rating because of having being locked out 3 times in the last year because the gate code was not working. I also almost decided to move out about 2 years ago because I had a bad experience with one of the temporary property managers. I changed my mind after meeting the now manager JAMESE who totally changed my out look and showed not only myself but a lot of the other renters I have known and talked to over the years that she is someone that really seems to care! She is always professional, ready to help, and always greets you with a smile. When we have a concern, she is one of the few people that will respond aways and within a reasonable time. I try to be a good client, pay my rent on time but at one point I really thought my business at Public Storage was not appreciated. The property managers are the people that represent Public Storage and I am thankful you have JAMESE and the rest of people at this location now. I give the staff at 27012 property 5 stars!
August 29, 2014
Google Public Storage Robin Penick
Just stopped by the Forestville location and had a wonderful experience with Ms. Jamese Nolon. She was great! Her Customer Service Skills are outstanding. She asked what I needed and determined which location could meet my needs. I got the size, rate and location that is good for me!!! Oh my goodness, how easy could storage be. I never thought it would be this easy. Thank you Ms. Nolon!! You are the best!!
July 25, 2014
Google Public Storage malcolm toledo
Jamese was a great help when I came in to discuss storage unit pricing.
July 23, 2014
Google Public Storage Micheal Thompson
I stopped by to check out prices and all I can say is great customer service that Stephanie provided me with.
July 1, 2014
Google Public Storage Kevin Gordon
Today I came across Jamese she was very professional and one of the nicest people I have met. I came in rented and almost changed my mind and went to another company but im very happy I didn't. I just want to thank Jamese for her help. She is very friendly and a very beautiful smile and very knowledgeable about her job.
May 28, 2014
Google Public Storage Leslie Hicks
Today I came in to do my rental and Troy was great he ws lked me thru every thing I am glad I pick this one
May 19, 2014
Google Public Storage Kevin Opher
I been with Ps for 4 years. It was my 1st time meeting Margaret but she was great lovely lady excellent customer service..
May 19, 2014
Google Public Storage Jerri D
Good afternoon, I came into this public storage location to pay my bill. I've been to this location several times and I've never really received "outstanding" customer service. On this visit, I was greeted by Margaret and she was absolutely exceptional! I was extremely pleased with the customer service & she was very friendly! This was the best service I've ever received at Public Storage.
May 19, 2014
Google Public Storage Zachery Brown
Margaret was extraordinary help
May 18, 2014
Google Public Storage Daron Berkley
Margaret was a great help great customer service...
May 13, 2014
Google Public Storage Unicorns Unite
TROY is the definition of great customer service. I had started my reservation online so I wouldn't have to wait for a person, but since I was nearby, I figured I should jus go in. That was the best decision. He was very helpful, answered all of my questions and was quite efficient in the process. Thank You again for an unexpected and pleasant experience.
February 17, 2014
Google Public Storage Crystal Simpson
Monica was awesome. I arrived near business closing time and she stayed to help me out. She was very knowledgeable and patient and patient with me despite the fact that she wad officially off the clock. Great job!!
February 17, 2014
Google Public Storage Rashida Olley
Great customer service , very friendly and people oriented..answered all the questions I had and even some I didn't lol Monica was great!!
February 12, 2014
Google Public Storage Porsha Battle
thanks to monica my service has been great
February 12, 2014
Google Public Storage Rachael Kitchens
Very good customer service. Always helpful
February 12, 2014
Google Public Storage Karen Randolph
Today i was unable to pay my bill online and call the Public Storage on Forrestville rd fir assistant and reach Monica who explained all procedure to me about making a payment. I went into the facility to make a payment and Monica gave me outstanding service. Keep up the good work.
February 10, 2014
Google Public Storage GTR
Monica and Nancy have been great, Monica is my regular rep.
February 4, 2014
Google Public Storage Rehana Ladha
I had a very good experience with Public Storage on a day when moving can be stressful. Monica was very helpful and professional throughout the entire process. I would definitely recommend this location to anyone else in the future.
February 2, 2014
Google Public Storage Sandra ray
Monica was great handling all of my questions and help us out a great deal ..Thanks again
February 1, 2014
Google Public Storage Patrice Thomas
Staff is GREAT!!! Very professional!!! Great to work with!!! Would recommend anyone!!!👍👍👌👌❤️❤️❤️
January 29, 2014
Google Public Storage Tyrone Rogers
Monica was very helpful and knowledgeable. I felf very comfoftable .I would recommend this location to friend.
January 28, 2014
Google Public Storage sonya walker
Returning customer to public storage. I made my reservation by phone and was happy with the call from the property to confirm my reservation. Once arriving at the property the manager Monica was very pleasant and informative. It's refreshing to have pleasant people such as Monica serving or community. I hope her company appreciates her as much as her community does
January 26, 2014
Google Public Storage Charmaine Wright
Monica was great, excellent customer service. She answered all my questions and made me feel secure to leave my treasure at public service. High recommendations from me! Thanks Monica.
January 21, 2014
Google Public Storage Anthony Howard
I'm very satisfied with Monica's attitude and professionalism
January 7, 2014
Google Public Storage Maxime Le Camioneur
Monica was really helpful, knowledgeable and professional! Thumbs up!
December 28, 2013
Google Public Storage vanessa young
Im a first time customer and the property manager Monica, was so polite, down to earth and very very professional. She broke everything down for me letting me know what i am getting in my storage, very detailed about the paperwork. I would recommend this storage to others
December 23, 2013
Google Public Storage Chevy Moss
Great experience, Monica was thorough and informative, and all for a great price. She ensured I rented the right size, and was very personable. This was the best customer service I have experienced in a long time, at any store or service facility. I highly recommend this location, I didn't even know it existed, as I never have driven past Forestville Rd on Marlboro Pike.
December 20, 2013
Google Public Storage Brittany N.C.
Excellent service and very attentive to the customer's needs and concerns.
November 6, 2013
Google Public Storage Mrs. Bragg
Didn't even know there was a Public Storage on Marlboro Pike. The staff is excellent great customer service. Monica defintely stands out she's quick on her feet and right now is helping me save money by downsizing, most people wouldn't even care just want you to spend your money but this location is completely different. I would recommend each and everyone to use Public Storage on Marlboro Pike!!!!
September 26, 2013
Google Public Storage Trevor Young
I needed extra storage space to store furniture and went online to search for storage facilities close to my house. I compared prices and found Public Storage to have the best prices. The next day I visited the Forestville location and immediately knew I had made the right decision. Monica, who I believe is the manager, was extremely patience, courteous and informative. She gathered additional information to make sure I was getting the most appropriate storage size to meet my needs. She explained the pricing process and even identified another Public Storage close to my house with lower rental fees. I did eventually rented from the Forestville location because it is more conveniently located than the other location. My experience with Public Storage thus far has been very positive and Monica is truly an asset to the company. Trevor Young Owner Vitel Agency
September 18, 2013
Google Public Storage cynthia harris
I have been a customer with Public Storage for over 2 years at this location. My experience overall has been great. Monica is truly one of the nicest people I have met in customer service industries in a long time. When I came in to end my storage relationship DeTroy and Tylisa was there to assist. I want to thank them for being so kind and considerate. Tylisa may God continue to bless you and have a healthy baby boy - Maximus Alexander The Great!
September 10, 2013
Google Public Storage Aminah Jenkins
Today I walked into Public Storage sooo confused and not knowing anything about the process. But thank GOD for Monica! She was SO knowledgeable about the process and immediately put me at ease. She detailed everything for me; from the insurance, to the billing options, to even how to use the lock! Lol she was so professional, thorough and nice, and I definitely would recommend this location to my fam and friends!!