Public Storage Self-Storage Units at 4001 Sandy Spring Rd, Burtonsville, MD

Ashley the manager was so awesome and was able to answer all my questions.

Property manager fixed my issues and helped me greatly in my time of need. Ashley is the best !!!!! Best personality and gets the job done !!!

Ashley G. was super knowledgeable and friendly! She was ready to answer all of my questions, from choosing the right unit size to providing moving tips. Highly reccomend!

Very clean property and Ashley is amazing and provides excellent customer service!

Great facility even better is the customer service… we love Ashley!

Property continues to be kept up with the highest standard of cleanliness, professional staff who are availableand helpful. Never have had an issue!

I received professional customer service from Mr. KD.

Angelica and Aahley is absolutelyamazing and speaks Spanish!! very good service!

I had recently went to store my items here, Ashley was very helpful getting me set up, explaining the prices/options and showing me how the unit looked. 10/10 would recommend for anyone trying to store their things in a clean, and organized location. In case you dont have a lock, you can buy one there as well :).

The manager is unprofessional and threatens unit holders who has been 1 to 3 days late of threats of your unit being auctioned and sending you to collections. The manager failed to call me with respect and decent customer service. Their practices seem predatory and they fail to speak to customers with respect. Would not recommend coming here. It is May 4 (3 days after the first) and they are making it seem like the unit is never paid on time. They need to learn how to talk to people.

Angelica was very friendly and helpful, she was absolutely amazing 100% recommend.

Angelica was very professional helped us all the way though our transaction.

Clean and well run, nice people behind the desk

Angelica helped me with my arrangements today & was very nice to talk to

Super convenient and great price! Ashley went over different options with me and made the process so much easier.

Ashley is amazing great customer service. Always helpful and maintains her facility with the highest level of professionalism.

Ashley Is absolutely the best ! Excellent Customer Service and the place is so clean and organized.I would highly recommend this place

Angelica and Ashley outstanding service!!!

Great property Ashley is amazing. wonderful customer service!

Ashley is amazing great customer service. Move in procesos was si easy!

Angelica was a huge help! I had a hard time figuring out how everything works, but she arranged my account and helped me locate everything quickly and easily -

I was very pleased with my experience at this storage center. I especially appreciate Angelica for helping me with the whole process. Thank you.

Brian was awesome!!! Curtesy’s and willingness to help. I would highly recommend pubiic storage especially the Burtonsville location. 5 stars!!!

The customer service was great Erica was very professional & helpful , any questions or confusion I may have had she explained clearly & answered all questions, very satisfied with the customer service

If I could give negative zero stars I would. I am currently renting from the Burtonsville, MD location on Sandy Spring Road. This is the WORSE storage company I have ever dealt with!! They are extremely money hungry and their collection practices should not be legal. Because I had a past due balance, they cut my lock off my storage unit and left the cut lock on the floor inside my unit, as to further humiliate me. They were ready to send my things to auction over a one month storage balance. They call, text and email you incessantly every couple of days until your account is settled, even after speaking with them multiple times. Their business practices are unethical, uncompromising, they lack basic humanity and compassion. Just another greedy corporation in America. I will be moving my things out IMMEDIATELY. Make sure you never plan to be late with your payment before renting with these vultures! Or you will quickly regret it!

After dealing with a rough move , it’s great when someone makes one part of it easy. Erica did exactly that. She was kind from start to finish and made sure that everything about my storage unit went right. She was a god send! Highly recommend ASK FOR ERICA!!!!

Erica was so amazing she really did help so much

Had such a great experience renting my storage unit, Erica was such a great help. Made the whole process as smooth and painless as possible. Explained everything I needed to know and couldn't have asked for more. Thank you, Erica ! Awesome customer service !

Erica assisted me well and handle things very professional. Your company needs more employees like her. She deserves a raise and a bonus on her next paycheck. I'm for sure gonna refer everyone to your location thanks to Erica ✨✨✨

Place was great and the staff there A1 very helpful especially Erica she was deffinlty very helpful she was great need more employees like her intake this place 5 stars

Érica was a great help

Very nice and clean location, Erica was patient and very helpful. Thank you for helping me with my storage needs.

Erica was very professional and helpful. I recommend public storage at this location

Érica She’s very professional and polite, know what she’s doing and she really work very hard to keep this property spotless. Keep doing what you do cause you are awesome!!!

Erica Has Always Done A Great Job To Make Sure I’m Aware & Satisfied With What’s Going On. She’s Super Nice & Very Helpful When It Comes To Things I May Not Know So Make Sure To Keep Her Around !

Erica help me a lot and I appreciate her help and it made easy for me to get my storage

Erica was super attentive and real good in making sure I had the best experience. Thank you. She’s the best

This place is very accommodating. Erica is very professional.

Erica was great Customer service!

Erica was so nice & helpful with getting my retail space. I really appreciate her & recommend her to anyone who needs some extra space in their lives.

Erica the best employee on this location. Very nice and professional

Erica was amazing, gave me the best customer service & answered all my questions. I will only be coming to this location because of how helpful she was! Way to represent the company Erica.

Erica was very helpful and respectful! This location is very customer friendly

Beautiful Erica does an amazing job !

Erica is the best

Erica has great customer service

Ive been a costumer for years and i jus wanna say ive had a good experience with Erica, she is very helpful and polite. Overall great service highly recommend!

I got to know this storage thanks to my friend Name Erica who told me about this storage very helpful could use it to storage some vintage furniture personal things that I can't keep in my house so I rate it a 5 and thanks you Erica I appreciate it alot .

Best experience ever with Erica