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Address

5423 Butler Road
Bethesda, MD 20816

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

240-459-3610

240-459-3610

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

240-459-3610

240-459-3610

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 57/mo $75
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 64/mo $85
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 83/mo $111
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 125/mo $166
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 181/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 181/mo $241
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 184/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 184/mo $245
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 282/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 282/mo $376
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 340/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 340/mo $453
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 386/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 386/mo $515
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South Bethesda Storage Units Near Route 190

Storage units are available in south Bethesda near Route 190 and Little Falls Parkway. Right near the border of Washington, DC, this location provides an easy way to Maryland locals and DC commuters to store their stuff and fight back against clutter.
Our 5x5 storage units are great for anyone looking to clean out their hall closet, car trunk, or attic. You can also store your golf clubs in one of our 5x5 storage units after a day on the green at Chevy Chase Club or Kenwood Country Club.
This location is also conveniently located near American University. Students looking to maximize their dorm or apartment and get back to class will love our 5x10 storage units to give them the flexibility and extra space they need.
Whether you live in a multi-bedroom home or a smaller apartment or townhome, a 10x10 storage unit can help keep you clutter-free with room for furniture, appliances, oversized boxes, and more.
With Washington, DC just minutes away, you have easy access to all of the amenities the nation's capital has to offer, including the Kennedy Center, Smithsonian National Zoo, and Rock Creek Park.
These indoor storage units are ready to save the day on your journey to a more organized life. Use our eRental program and book a contactless move-in today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 449)

September 24, 2023
Google Public Storage Buck Hazzah
Rickeda is terrific She is the one to keep
September 7, 2023
Google Public Storage Joseph David
Visited this location it is very small but very clean. The two women that met are so helpful.
August 17, 2023
Google Public Storage Luis Lopez-Blazquez
Amazing customer service, 100% recommend if you are looking for personalized attention
August 14, 2023
Google Public Storage D L
Rakita has been very sweet and helpful both times I have spoken to her. But the office is staffed less than half the times I was here during business hours. I got a storage unit in the upper level and it gets very hot and humid during the summer. On the other hand, it is relatively decent over the winter. Plus, as with other storage spaces, they will increase the prices after a few months and again every few months after that. If I were to do it again, I would rent a spot for the non-summer months if possible.
August 4, 2023
Google Public Storage d kaos
Im about to move and called couple days ago and decided to use this facity. First time using the facility I had alot questions and they answered all questions thoroughly. I believe I spoke with Francine Very clean facility
August 3, 2023
Google Public Storage Remy Stewart
This place was about 15 minutes from my home. I walked in totally lost on not knowing which storage unit was good enough for my needs. Francine immediately help me, and walked me through everything thoroughly. Thank you so much, Francine! I’ll be back soon !
July 20, 2023
Google Public Storage Maria Herrera
Great service
July 19, 2023
Google Public Storage Miguel Carreno
I would like to start of by saying Rickeda was very helpful with me. She answered every question and made this public Storage. Feel like a Extension of my own home thank you rickeda for being so helpful as well as Professional
July 19, 2023
Google Public Storage Carmen Velasques
Good place to store , rickeda is always very helpful. Would always recommend this place
June 29, 2023
Google Public Storage Chris Nicoletti
Service is terrible. They are sheisters.
June 15, 2023
Google Public Storage Blake Money
Francine took nice care of us made sure our unit was nice & clean loading dock reserved just very nice customer service all around
June 8, 2023
Google Public Storage Sonja Vanden Berghe
My friend needed to find and use a storage unit within 24 hours. she was moving from a house to a small apartment and all the things she had left to move (by professional movers) wouldn’t fit in the apartment. Public Storage was very helpful. everything has gone very well the past six months, and now we are slowly getting her things moved out. The space is nice and temperature controlled as we sit in there and get things sorted.
June 5, 2023
Google Public Storage David Cohen
I recently had the pleasure of dealing with Rickeda, a sales representative at a Public Storage facility, and I must say that she exceeded my expectations. From the moment I walked into the facility, her professionalism and willingness to help were evident. One thing that stood out to me was how Rickeda accommodated my request to move into the storage unit a day earlier than originally planned. I had encountered some unexpected circumstances, and she went above and beyond to make sure that I could start using the storage unit as soon as possible. Not only did she make the necessary arrangements, but she also prepared the storage unit on the same day, ensuring it was clean, organized, and ready for me to move in. Throughout the entire process, Rickeda maintained a friendly and welcoming demeanor. She patiently answered all of my questions and provided clear explanations regarding the rental process and any additional services that were available. Her knowledge of the facility and its offerings was impressive, and she made sure that I had all the information I needed to make an informed decision. Moreover, Rickeda's attention to detail was evident in her commitment to customer satisfaction. She took the time to understand my storage needs and recommended the most suitable unit size for me. Additionally, she walked me through the facility, showing me the security features and explaining the access procedures, which gave me confidence in my choice. I genuinely appreciate the outstanding service provided by Rickeda. Her dedication and willingness to go the extra mile to ensure a seamless experience made a significant difference. I highly recommend her to anyone in need of storage services at this Public Storage facility. Her professionalism, accommodating nature, and exceptional customer service make her an invaluable asset to the company. Thank you, Rickeda, for making my storage rental experience a positive one.
May 26, 2023
Google Public Storage Nikki
Rickeda goes above and beyond to help us every time we go to our storage. She is kind, helpful and professional.
May 24, 2023
Google Public Storage Christopher Vance
Great Staff - always professional and fun
May 18, 2023
Google Public Storage Roronoa Zoro
Thank you Rickeda A+ service
May 1, 2023
Google Public Storage Alexander Dobert
April 13, 2023
Google Public Storage Rina Aguilera
They offer a good deal online.
April 12, 2023
Google Public Storage vanmil kamara
I came in to buy moving supplies and Rickeda was super helpful. I will definitely recommend.
April 12, 2023
Google Public Storage Jimmy Hil
I was at the storage to enquires about storages, PM Rickeda gave me all the right information to ensure that I have a storage unit next month.
March 7, 2023
Google Public Storage chris carter
They have excellent customer service and I will recommend. Plus they very clean and I love the the service .
March 7, 2023
Google Public Storage Sulaiman Bilal Clinkscale I
This was my first experience using a storage facility or should I say inquiring about it. I’m in the process of moving and possibly will need a storage unit if I don’t secure the space I need for my furniture. I didn’t really know what to expect but had my own presumptions i.e. mice, dirt, Etc. I’m a very picky person but Miss Francine was phenomenal as she walked me through the reservation process, the insurance requirements, and was very patient with me and all of my questions. Miss Francine was very well versed in the process and she made feel more comfortable about using the facility. The facility was super clean, renovated and secure. Would definitely recommend this location to other local residents. 10/10
March 7, 2023
Google Public Storage Lois Rosen
Great Customer service.I would definitely recommend
March 7, 2023
Google Public Storage DeAndre Wallace
Mrs.Francine was an excellent help of service for my first moving experience using storage. I really appreciate all the advice she gave to pursue the best storage unit for my furniture. The facility was amazing and I would definitely recommend it to all of my family and friends.
March 1, 2023
Google Public Storage Rashida Lambert
The staff there is great and very helpful. Don’t be to go to them with a problem. I was having a cash flow issue sometime back and the staff was really good about it which is not what I expected. One of them gently reprimanded me by encouraging me to communicate with them more. Great point!
February 25, 2023
Google Public Storage Will Lawson
I’m giving 4 stars because I needed last minute storage and I wasn’t familiar with the process. So I called first and spoke with a Miss Rickeda. She answered every question I had with clarity. So I decided to move forward with the process. I came to the location and I doubled checked some of the questions I had already asked and she politely answered them again. Outside of Miss Rickeda pleasant demeanor and amazing customer service I noticed the cleanliness of the facility and the unit I used. The only reason I didn’t give 5 stars is because the location isn’t the best especially because of the lack of parking. If and when the time come again I will be using this location again based of my experience.
February 10, 2023
Google Public Storage teezy yfn
I have dealt with Francine several times at Public Storage. From our first encounter I have been impressed with her friendly and professional manner. She is very encouraging and very understanding. Excellent customer service is hard to find these days, but not with Francine. Thank you Francine
February 4, 2023
Google Public Storage Chymia long
Great place to store , great customer service . Will recommend. Thanks reckeda
January 4, 2023
Google Public Storage Jay Fenwick
Teion Johnson definitely provided great customer service for me he was a big help.
January 3, 2023
Google Public Storage Davon Miller
Mr Johnson was great customer service , helped me with all my Questions and concerns , will recommend this unit for others.
January 3, 2023
Google Public Storage Hatim Gawiesh
December 14, 2022
Google Public Storage Jesse Demastrie
This was our first experience using a storage facility, so we really didn't know what to expect. Mr. Johnson at the front desk was great... he walked us through the reservation process, talked us through the insurance requirements, and helped us along every step of the way. The facility itself was clean and secure. Would definitely recommend this location to other local residents.
December 7, 2022
Google Public Storage Greg Drury
Mr Johnson does a great job, very courteous and efficient.
December 6, 2022
Google Public Storage Gerald Tucker
Mr. Johnson was very helpful.
December 5, 2022
Google Public Storage The Great 1227
Mr.Johnson had great customer service very nice young man. I enjoyed coming to the store 👍
November 17, 2022
Google Public Storage Mustafa Hussein
Clean facility highly recommended!
November 15, 2022
Google Public Storage iiDrasticz
Mr. Johnson provided excellent help!
November 15, 2022
Google Public Storage trayvon Wilkins
Mr. Johnson was great customer service and he has a good personality shout out to him.
October 11, 2022
Google Public Storage Perry B
Rickeda did a great job today at the Butler location. I felt very welcomed and stress free while I gathered information about acquiring a storage unit. She answered all of my questions and was very polite, I am looking forward to my next visit! Keep up the great work Rickeda!
October 10, 2022
Google Public Storage kj jacobs
Public Storage 5423 Butler Rd, Bethesda, MD 20816 Rickeda was more then helpful she walked me through the whole process. Found me a good n affordable unit. I couldn’t ask for any better.
October 10, 2022
Google Public Storage Parker yarborough
Staff was nice it was clean and I got a affordable space
September 20, 2022
Google Public Storage Jessica Futterman
I received excellent customer service from Mr. Johnson who was kind enough to assist me through the whole process step by step. I am so grateful he was there to help otherwise I would not have been able to figured it out.
September 14, 2022
Google Public Storage Happy me
September 14, 2022
Google Public Storage KingDavid Hip
I had the best experience at Public Storage at 5423 butler rd Mr.Johnson had great customer service and helped me with everything I needed! I would give 10 stars if I could!
September 14, 2022
Google Public Storage Dre Bangz Productions
Mr Johnson was very helpful with asisting me. Excellent customer service. I will be returning
September 14, 2022
Google Public Storage Abel Girma
Mr.Johnson demonstrated great customer service skills. He was very patient with me & offered great help & advice with what unit would best be suited for me. Thank You!!
September 9, 2022
Google Public Storage Ben Taylor
This is our first experience using a storage unit and we could not be happier with our experience so far! The facility is clean and convenient. The staff, especially Rickeda , is friendly and extremely helpful! Would highly recommend this location :)
September 7, 2022
Google Public Storage GreedyDurk
Mr.Johnson was excellent and has great customer service.
August 31, 2022
Google Public Storage Autry Smalls
Mr Johnson was great. Excellent customer service.
August 31, 2022
Google Public Storage Hd uThe dbdh
GREAT CUSTOMER SERVICE!!!!!!!
August 30, 2022
Google Public Storage Anthony Ingram
August 23, 2022
Google Public Storage Lisa Hotchkiss
Julia W from the Public Storage is awesome and made my move so much easier!!!! 5+ Stars!!
August 19, 2022
Google Public Storage Vvs Mindset
I had a great customer experience working with public storage. I was helped in the most professional way by Mr. Johnson & trust my property with this great company 😃
August 17, 2022
Google Public Storage Karen Carstens
Great service troubleshooting an issue with a jammed door. I received a new unit immediately. Very friendly and helpful management and staff.
August 17, 2022
Google Public Storage Delois Holmes
Your representative Teionta Johnson provided me with excellent service. He was friendly, knowledgeable and professional. I will definitely recommend Public Storage to my family and friends.
August 16, 2022
Google Public Storage Timothy Harris
Mr Johnson was a great help I had a great experience here I highly recommend storing your things here
August 10, 2022
Google Public Storage The Royalties
Came Here For A Storage Unit And Teionta Provided Excellent Customer Service, I Got Exactly What I Needed Thanks Again!
August 10, 2022
Google Public Storage Cristina Ramirez
moving from the west coast, I was really looking for a reliable place to store my things. I am so glad I stumbled upon public storage. Upon coming in I spoke to Teionta and he gave me all the information I needed. The customer service I experienced was 10/10 and I will be back,
July 12, 2022
Google Public Storage Bryan Rodriguez
Amazing service and clean
July 12, 2022
Google Public Storage luis angel
great customer service ! a good storage place with good space for a good price !
July 12, 2022
Google Public Storage Ronald Stew
Great location to store your things. I’ve stored my belongings at another storage facility and it got broken into, here I’ve never had to worry about that, not even once. All in all great storage facility.
July 1, 2022
Google Public Storage nicole perez
Very reasonably priced and Rickita was extremely helpful with the entire process <3 10/10
June 17, 2022
Google Public Storage Haja Zine
Definitely appreciate the outstanding service I received I was in a tight bind and Ms.Rickeba help me solve my problem. Thank you for your help.
June 17, 2022
Google Public Storage Pandora Yarborough
June 13, 2022
Google Public Storage Darius Richardson
Probably one of the best locations in Maryland. From great customer service to amazing professionalism.
June 13, 2022
Google Public Storage Larry Roberson
Thanks for all your hard Rickeda we appreciate you
May 18, 2022
Google Public Storage Pedro D Perez
Francine Was alot of help thank you Francine keep it up !
May 9, 2022
Google Public Storage Junior Kekura
Nice location for storage use. Julie and Fatima are excellent and they provided me with the best customer service. I will definitely recommend this location.
April 6, 2022
Google Public Storage Thomas King
Francine is a wonderful worker great help was well aware of the space and how many boxes and what i could store in the unit was very helpful can’t wait to start storing at the public storage there
March 29, 2022
Google Public Storage Lawrence Mann
Well, I can't ever say I've never left a review anymore. The manager was really nice about an issue that came up as I was trying to vacate the unit. I would not hesitate to use them again!
March 2, 2022
Google Public Storage Albert Lankster
The lady went above and veyond to meet my needs. Will def refer anyone i know in need of storage. Much better than who i used before.
March 1, 2022
Google Public Storage Kaywane Wills
Thank you for your great customer service
January 19, 2022
Google Public Storage Kevin Slosarek
January 16, 2022
Google Public Storage Chiquita Jenkins
I love this location! James was so helpful and nice. I was having a bad day until I walked in there. I normally don't leave reviews but they are always so pleasant and nice. Great customer service !!!
December 1, 2021
Google Public Storage Misha Pazdera
December 1, 2021
Google Public Storage Francine carter
😊
November 4, 2021
Google Public Storage Tory Carter
I was very satisfied with the help I received from a young lady. She was very patient with me and answered many of my questions. I was also told about the app, and all the ways I can access my unit contact free.
November 1, 2021
Google Public Storage Annette Pinkston
I needed storage for my grandmother's estate and I spoke with a nice young lady named Rickeda I sure hope I spelled her name right. She was a great help during my time of distress. Her customer service was above and beyond and I truly appreciate it. Public Storage has great pricing and clean.
November 1, 2021
Google Public Storage Cedric Gouba
Property manger was very helpful and polite i would recommend storing any day!!
October 15, 2021
Google Public Storage Nia Carter
A Employee Name Francine From Bethesda MD Went Above And Beyond Her Duties To Assist Me While Planning A Out Long Distance Relocation She Was Very Professional Assisted With All My Questions And Concerns Made Me Feel At Ease She Is A True Asset To Your Company THANK YOU AGAIN!!
October 14, 2021
Google Public Storage S. Matthews
I spoke with a young lady by the name of Rekita (I hope I’m spelling it correctly, forgive me if I did not). She was amazing and extremely friendly. I had a few questions about my account and she was able to explain everything I needed to know without me feeling like I was pestering her.
September 30, 2021
Public Storage julio somoza portocarrero
do you rent trucks ?
September 16, 2021
Google Public Storage Odean James
Workers is Very nice at this Public storage location on I Happily willing to come back anytime
September 16, 2021
Google Public Storage Adriana Villatoro
Rickeda is awesome, she was very helpful with her customer service! She answered all my questions and concerns. With me being kinda in a hurry she got me in and out in a timely manner!
September 16, 2021
Google Public Storage Allyson Albert Friedland
We stored our things at public storage for a month and were very happy with the facility. The property manager, Rickeda Yarborough, was extremely helpful and knowledgeable about the facility. It was a pleasure working with her.
September 16, 2021
Google Public Storage Carynn Grant
Ms Rickeda help me out a lot! She very professional and seem to know all the answers that i asked today she show me two units the place was very clean and i definitely love the location it’s not too far from where I’ll be I’ll make sure if anyone need storage to come to this location where ms rickeda is at because she make customers very welcome and leaving satisfied 😊
September 16, 2021
Google Public Storage Gee Amas Grant
Rickeda helped me a lot with storage she was very professional and understanding even though I was in a rush she answer all my questions that I needed to know I wish it was more people like her this world would be much better.
August 25, 2021
Google Public Storage Bale CFA
Visited the location looking for an ideal storage salution. Although i did not secure a unit at the time i was impressed with the service of the associate (Francine) i believe. She was well versed in company policy, and showed great attention to detail. The facilty appered to be newly renovated and well kept. Francine and the other staff are doing a great job. Looking forward to locking down a unit very soon.
August 25, 2021
Google Public Storage Rickey Yarborough
Above and beyond customer service! My expectations were exceeded when I came in contact with Rickeda. She answered all of my questions and concerns with care and precision. Didn’t expect this from a storage place, always assumed it was low scale with everything. Clearly I was wrong! Highly recommend! If you just do happen to need their business, find Rickeda!!! She will not steer you wrong. Thank you so much 😊
August 9, 2021
Google Public Storage Imani Dunia
This location did a bait and switch as well as charged me 2 late fees in a 2 weeks period for a 5x5 unit. I have been unsuccessful in reaching the property manager who has yet to return my calls. As a result, I was obligated to address my concerns to an incompetent and contradicting associate who wasn’t interested in rectifying the issue even after I presented him with an email confirmation supporting my claim. The associate was very condescending and dismissive.
August 3, 2021
Google Public Storage Sara Hazelwood
FRAUD Alert!!! I cleared out my unit, they told me I had settled the bill and then immediately (7 days later) sent a bill to a debt collector for $247 but then notified me through the debt collector that they would be willing to settle for half that amount. I had auto pay set up on the account to cover all the bills. If it had been a legit claim they could have put it on my monthly statement. I never received any notification of this bill or what it is for. This is a completely unacceptable business practice.
July 29, 2021
Google Public Storage Michael Transeau
This place has recently changed management. I have been a customer here for over three years. Until the new management took over the best thing that I could say is that my stuff was still there every time I visited. The new manager is actually focused on customer service and is usually on site. Its not cheap but it isn't as painful now that the manager actually cares if you are happy.
July 15, 2021
Google Public Storage Aaron Holland
Ms Rickeda was so helpful, informative, and professional. I really, truly enjoyed my experience with that young lady. Please, if there was raise in pay, she needs. Thank you Rickeda, again. 🙂
July 5, 2021
Google Public Storage Antonio Reid
Best service, facility and location I could have asked for which offers safe and secure storage of your belongings. It was a pleasure in meeting Francine who has a stellar warmth welcoming. I give public storage my greatest appreciation. Thanks Again Francine Continue To Be Blessed And Maintain The Same Uplifting Spirit You Have !
June 25, 2021
Google Public Storage Byeshia Perry
This location was very clean the young lady at the front desk Rickeda was very helpful she’s well spoken she helped me find a storage unit that could hold all of my things I will recommend this location to all my friends and family…
June 11, 2021
Google Public Storage Karen Herrera
Nice place. Good prices and great costumer service. Recomended
June 7, 2021
Google Public Storage César A Córdova T
Excellent customer service by Rafael!!! Very convenient. Well located
May 29, 2021
Google Public Storage Nandi Howard
I literally had a seamless experience. Tiara and Fatima were both so helpful. I’d HIGHLY RECOMMEND. Thank you for the impeccable service
May 22, 2021
Google Public Storage John Christopher Puskar
April 18, 2021
Google Public Storage Lacurtis Gates
April 17, 2021
Google Public Storage Beth A.
Great place! Always helpful! Easy move out too
April 5, 2021
Google Public Storage angelita Guardado
Excelent prices, convenient location
March 17, 2021
Google Public Storage Ahmed Abderaman
Great service.
March 9, 2021
Google Public Storage Nosliwe mejia
March 7, 2021
Google Public Storage Adolfo Victor Matus Guardado
Great customer service by manager and good location
February 22, 2021
Google Public Storage Maureen Heim
We just had a fantastic experience at Public Storage on Butler Road in Bethesda, MD. The online registration & payment process was very easy, and when we arrived, Rafael, at the front desk was very helpful. He explained how to use the access keypad, showed us where our unit was located & how to lock and unlock the unit. The unit itself was clean and bright, and the perfect size for all of our belongings. Thanks again, to Rafael for everything! I highly recommend this location.
February 9, 2021
Google Public Storage Zeamanual Demeke
February 6, 2021
Google Public Storage Mahmoud Bah
February 2, 2021
Google Public Storage Kadia Bundu
Very efficient service, lots of parking space in the front, nice office staff and convenient location.
January 31, 2021
Google Public Storage Gabs R Lukaya
January 29, 2021
Google Public Storage Doyle Andrew Carson
Excellent facility, we used it for 3 months after a move. Easy to reserve space, space was clean and secure, staff provided any help needed when asked, and move-out was easy with no tricks or surprises.
January 24, 2021
Google Public Storage anne sexton
January 22, 2021
Google Public Storage Valeria Garcia
January 22, 2021
Google Public Storage Carmen Lorenzo
January 20, 2021
Google Public Storage Rukmini Banerjee
Great service, easy to navigate. The manager is extremely helpful. Would definitely recommend!
January 17, 2021
Google Public Storage Hugo Armando Morán Colato
Good location , good services.
December 24, 2020
Google Public Storage Brittany Luksic
December 20, 2020
Google Public Storage Chloe Faaiuaso
December 15, 2020
Google Public Storage Rico swav
Great place Raphael was very nice
December 15, 2020
Google Public Storage danny vasquez
Raphael was very professional
December 9, 2020
Google Public Storage andres bethancourt
Great storage, and great services
December 9, 2020
Google Public Storage Luis Lazo
I had my stuff here for a few month and it was a good experience, The manager Raphael is great he is very polite and professional always.
December 9, 2020
Google Public Storage Luislc0310
The manager Raphael is very friendly professional and helpful They provide great Service, security and very clean units.
November 24, 2020
Google Public Storage Donavin Davis
This place is great the manager is very helpful and informative.
November 23, 2020
Google Public Storage Michael Inkoom
Great service in decent neighbourhood. Quick setup with easy access without any help. Would recommend it any day!
November 8, 2020
Google Public Storage Daniel Ruiz-Rossi
Thank so much Rafael for all your help. You were great!! . Great costumer service! Totally recommend it. If anyone needs extra space go to public storage in Bethesda and ask for Rafael. He will explain you all the deal. Many thanks!
October 14, 2020
Google Public Storage Julie Ngo
Lovely and best customer service ever!!!
October 12, 2020
Google Public Storage Geralyn Johnson
Rafael at the Public Storage Facility (Butler Road/Bethesda) knows how to make the customer experience stress-free and pleasant. What a gentleman. He was very patient and answered all my questions. He showed me the different size units and their locations, helped me decide what supplies I needed and gave me great advice. The facility is very conveniently located in the Friendship Heights area.
October 10, 2020
Google Public Storage LjubicaDL
Excellent customer service (Kudos to Raphael!). Great location and nice and clean facilities. Fair pricing.
October 10, 2020
Google Public Storage Lyda Athanasiadis
My first experience with a public storage space And it could not have been easier! Completed everything online and when I arrived to move items into my space, Rafael was helpful and accommodating! Great impression so far!
September 27, 2020
Google Public Storage Gabriela Borja
Great customer service Rafael!!
September 20, 2020
Google Public Storage Beatriz Guardado
Great service!!!
September 9, 2020
Google Public Storage Ashleigh gordon
It was very easy to get the paperwork done for our new storage space. Would highly recommend!
September 8, 2020
Google Public Storage Anna Fierst
Rafael was very helpful and fully explained the whole process. Easy parking right in front with cart and hand truck right there. He gave me a good deal on the first month. The unit was clean and facility very secure.
September 1, 2020
Google Public Storage Roosevelt Figueroa
August 29, 2020
Google Public Storage Calvin Salamanca
I came to public storage to ask a coupon questions and I got more than what I needed with Rafael. He was very knowledgeable and helpful though out the whole process. Will recommend this locations to others
August 23, 2020
Google Public Storage Vijay Chalam
I had a great experience moving and storing my items at the 5423 Butler Road, Bethesda, MD 20816 location and moving out. The place is kept very clean, the timings are very convenient in the mornings, evenings and weekends. The manager is very courteous, friendly and efficient. If I ever need a place to store my things again, I will definitely choose Public Storage at this location, without a moment's hesitation! All in all, a very pleasant experience.
August 15, 2020
Google Public Storage Nathan Blankenship
Rafael was a pleasure to deal with. Very friendly.
August 15, 2020
Google Public Storage Danie Shook
The front desk was helpful, knowledgeable and friendly. Was able to get a unit quickly, smoothly and without stress
August 9, 2020
Google Public Storage Kozi
Rafael has a great customer service, he made my moving very easy. I would recommend this place to all my friends.
July 24, 2020
Google Public Storage Cesar Arita
Rafael was very helpful and friendly. I highly recommend Public Storage to anyone in need of storing!
July 21, 2020
Google Public Storage Jose Gomez
Great place to store good service by Rafael
July 20, 2020
Google Public Storage Donald Williams
BEWARE!! RESERVATIONS ARE VIRTUALLY MEANINGLESS!! I have been a Public Storage customer for 16 years (huge mistake!). I recently made a reservation for a storage unit at their Bethesda, MD location as part of my relocation from Atlanta to DC. I reserved the unit several weeks prior to my move. The local personnel at the facility called me several times prior to my move in date of July 16 to confirm and reconfirm that I still wanted the unit. I always spoke to them confirming I still wanted it. We agreed that I would stop by the day before my move in date to sign the paperwork. On July 15th I get a call from the site manager, Rafael, asking me if a I still wanted the unit. I responded “yes”. He said well we don’t have the unit, we rented it to someone else. I was shocked to say the least. My movers were arriving the next day and I no longer had a place to store my belongings. How could this happen? Rafael provided a couple of different explanations. First, I was told that a new employee had rented it to a walk-in customer and did not check first to see if the unit had previously been reserved. I blamed this mistake on Rafael’s inadequate training of his new employee. After I suggested that he should have better trained the employee Rafael told me that actually reservations don’t reserve the unit, only the price. So think this through. I have a reserved price of around $300 per month but no storage unit. How does that make any sense? What good is a guaranteed price without a storage unit. He tried to point this out to me in their fine print but it was totally irrelevant. Then he blamed it on the company policy to ignore reservations. After clearly seeing I couldn’t get anywhere that made sense with Rafael, he referred me to the district manager, Ehdaa Musaitif. I called Ms. Musaitif and left a voicemail to please call me. It’s been several days and I have not received a response from her. I had reserved a 10 x 20 unit. Rafael said he did have a 10x10 unit he could rent me for the same price as the 10 x 20 unit. I guess this is where the guaranteed price comes in. You can rent a much smaller unit for the price of the larger unit you thought you had reserved. In the end I decided to rent from Cube Smart. They have great reviews and their pricing was better than Public Storage. Of course most companies have good reviews so long as everything goes well. It’s when there’s a problem that you get to truly see the real culture of a company. In the case of Public Storage, it’s not one that I’ll ever do business with again. I just don’t trust them.
July 20, 2020
Google Public Storage Grace L
Property manager Rafael is very helpful, he asks movers if something is needed
July 15, 2020
Google Public Storage Saskia Heid
Moving is a hassle but public storage made the experience very smooth and enjoyable experience. Everyone is very kind and eager to help.
July 13, 2020
Google Public Storage Julio Zuasnabar
Nice place to store friendly staff
July 12, 2020
Google Public Storage Gracia Lopez
Great location and great service by manager Rafael. They have all kinds of moving supplies
July 10, 2020
Google Public Storage Theodore Hamady
Moving is often a stressful experience so it helps to work with a competent, resourceful, and patient guide such as Javier Yates. Javier works at the Public Storage unit in Bethesda, MD and he did yeoman service in helping us upgrade to a much needed larger unit one day before our planned move. Javier answered all our questions quickly and in a professional and friendly manner. T.M. Hamady, Washington, DC
July 7, 2020
Google Public Storage Rebeca hernandez
June 27, 2020
Google Public Storage Mirna Eugenia de Molina
Nice and clean place, excellent customer service by Rafael
June 26, 2020
Google Public Storage John Williams
Great , convenient location off River Road, and great customer service by manager Rafael
May 18, 2020
Google Public Storage delmy varela
March 24, 2020
Google Public Storage Edgard Zelaya
Great customer service by manager Rafael!
March 17, 2020
Google Public Storage catherine mcgee
Rafael is very friendly and helpful! We showed up a bit before our reservation and the team was so lovely and accommodating. Units are clean and spacious. Highly recommend, close proximity to American University.
March 17, 2020
Google Public Storage mt 2599
Good service by Raafael
March 14, 2020
Google Public Storage Pia Trivedi
March 11, 2020
Google Public Storage Jaime Campos Flores
Very good customer service. Rafael was very helpful.
February 19, 2020
Google Public Storage Maureen Chaves
Friendly and professional Describes the customer service by Rafael the manager, top of the line Highly recommend This conveniently located Storage facility .
February 18, 2020
Google Public Storage Daniel Abrego
Is very good service they are very frindly
February 15, 2020
Google Public Storage Black Kid
Im glad to rent here at public storage at butler very impressed with Raphael professionalism we recommend this place for friends and family 👪
January 30, 2020
Google Public Storage abby zewdu
January 29, 2020
Google Public Storage Cindy Reyes
Great customer service, always very polite and make it easy to do business.
January 27, 2020
Google Public Storage brendan oneill
It was quick and easy!
January 23, 2020
Google Public Storage Thanh Nguyen
Rafael was great and very helpful!!
January 16, 2020
Google Public Storage Josh Parker
Nick was outstanding!!! Got me setup at 930am in 15 mins.
January 15, 2020
Google Public Storage Zviad Lazishvili
Best customer service !!! Front desk is amazing, they are helpful and very kind
January 13, 2020
Google Public Storage Nathan Tomasso
Great place and great service!
January 6, 2020
Google Public Storage Javier Eduardo Herrera
Great place to stored, Rafael was very helpful
December 28, 2019
Google Public Storage nisa bunn
Used this facility for many years never a problem. Friendly helpful staff.
December 27, 2019
Google Public Storage Natali Rehman
Great place to store good service by Rafael
December 24, 2019
Google Public Storage jorge martinez
Great service by manager Rafael great prices
December 10, 2019
Google Public Storage Chris B
Very nice and professional staff. Spoke with Rafael. Nice facility.
November 26, 2019
Google Public Storage Morenos Move
Great service by Rafael good price s too
November 20, 2019
Google Public Storage Michelle Quezada
Excellent customer service by Rafael. They have just painted and lower the prices!!
November 19, 2019
Google Public Storage Dione Rossiter
Changing my 5 start review to 1 star review after 2 years of storage Mice turned my storage unit into a weekend spa for their friends and family. Urine and feces EVERYWHERE. All of my things that weren't in boxes were ruined including a beautiful couch, a custom-made $800 west elm chair, a queen mattress and box spring, ... the list goes on. Public storage couldn't have cared less. I had their "insurance" but as others have stated, they only payback $250... a joke. Worst experience ever. This location should be shut down for public health and safety violations. Super convenient, clean, & secure, plus friendly and helpful staff! I did a 6month cost analysis for 30+ storage units around DC and the deal I got here was the best out of all others.
November 14, 2019
Google Public Storage Christopher Lozepone
What a bargain! Prices have gone WAY down lately, and Ralph (a.k.a. "Raphael") was super helpful! My only regret is that I can't give ten out of ten! Five "outta" five will have to do!
November 6, 2019
Google Public Storage Dave Dildine
Easy registration process and friendly staff including Rafael and John.
October 23, 2019
Google Public Storage bieu doung
Great customer service by Rafael
October 23, 2019
Google Public Storage rock-5 music
Great place to store
October 19, 2019
Google Public Storage Pamela Signorello
Rafael helped make my transition out of this well-run, clean facility smooth!
October 15, 2019
Google Public Storage Raymonde Uy
I has a very smooth time signing up for 1 month storage care if Rafael and the younger guy. We were moving lots of furniture for the move, and Public storage helped with the cost because of their first month's deal. Definitely made a good impression and will recommend to others!
October 14, 2019
Google Public Storage Angel Lopez
Great service
October 12, 2019
Google Public Storage cristina ortiz
October 12, 2019
Google Public Storage Joshua chacorta
Great customer service by Rafael. Great prices too
October 7, 2019
Google Public Storage Kirsten Darling
Rafael was so kind & caring. He helped us find exactly what we needed and made the process very simple. We highly recommend Public storage facility and Rafael.
October 6, 2019
Google Public Storage Victoria Carrion
The facility is very clean and well-lit. Rafael was super helpful and very well-informed. Great service!
September 25, 2019
Google Public Storage Safae Abhija
Very clean place. Manager Rafael is very helpful and friendly. This place is the best!!!
September 25, 2019
Google Public Storage LYNDON STANLEY
Nice guy Rafael and very helpful.
September 18, 2019
Google Public Storage Luis Costa
Good service.
September 9, 2019
Google Public Storage Brandon Papillion
Great place, clean, well managed. Great employees.
September 9, 2019
Google Public Storage Isa Al Khalifa
Thank you for a quick and great service! Looking forward to using the space for the years to come.
September 8, 2019
Google Public Storage Dorcas Corchado
I got a great labor day 50% discount on the unit I reserved. I got the best deal in all stoage units in the area. I am using the storage to store some boxes as I move from out of state, and find an apartment. Rafael's service was exelent. He took me to the unit prior to signing my contract and made sure that I had enough space in the ordered unit, that the lock was working fine, and that the unit was clean and ready for use. The place is clean, safe and sell all types of moving appliances. Would highly recommend!!!
August 25, 2019
Google Public Storage frederico sb
August 24, 2019
Google Public Storage Roberto Herrera
Great prices and customer service, recommended
August 19, 2019
Google Public Storage Jakob Ferraro
August 18, 2019
Google Public Storage Henry Housman
Fast and easy move in. Helpful assistance and good deals
August 9, 2019
Google Public Storage Ricardo Iglesias
Excelente service and prices
August 7, 2019
Google Public Storage Faith Ashmore
great staff, super helpful and always very attentive!!!
July 23, 2019
Google Public Storage Sam Megill
Ralph was super helpful and was able to get me the storage I needed for the best cost. As someone who hasn’t used any sort of storage facility before he helped walk me through the process and got me a great deal!
July 14, 2019
Google Public Storage Jasmine M
The kindest people :) super helpful! Rafael was great.
July 7, 2019
Google Public Storage edgar moreno
Great locación and customer service by manager
July 4, 2019
Google Public Storage alvaro guardado
Honest professional service. Very clean.
July 4, 2019
Google Public Storage Krista Guardado
Great, reliable, honest, and helpful service!
July 2, 2019
Google Public Storage Natalia Chaney
great help!!
July 1, 2019
Google Public Storage Deb Barnie
Excellent customer service. Rafael took his time to explain to me the options available. Thanks Rafael.
June 25, 2019
Google Public Storage Jade Campbell
Ralph was wonderful and thank you to the manager for helping us deal with the death of a loved one.
June 25, 2019
Google Public Storage William Twumasi
June 14, 2019
Google Public Storage Howdy 2022
Best service in town!
June 13, 2019
Google Public Storage Michael Yousef
Very neat and organized place. Very safe place. Manager Rafael is extremely nice and helpful!!
June 9, 2019
Google Public Storage Antonio Benitez
Pretty clean place, has multiple floors to store pretty much anything. Also running a special this month on the 10/10 I would take advantage of.
June 4, 2019
Google Public Storage Jay K
Wonderful property manager - Rafael. Helps you, explains everything clearly and customer friendly! Highly recommend.
May 19, 2019
Google Public Storage Jania Aragones
Good storage place . Excellent service
May 16, 2019
Google Public Storage Robert Hagerty
Efficient check in. They don’t try to hide hidden fees or extra costs. Check in person was Chris, he was very helpful and informative.
May 9, 2019
Google Public Storage Michael Warner
May 4, 2019
Google Public Storage Jillian Dunn
May 4, 2019
Google Public Storage Benita Daniels
Great experience!
May 3, 2019
Google Public Storage William Royster
Went in today to look into getting a storage unit. Spoke with Marissa and she was very friendly and helpful.
April 27, 2019
Google Public Storage Lawrence Widerlite
April 21, 2019
Google Public Storage Azad Karimi
April 13, 2019
Google Public Storage DAESTROM M
April 13, 2019
Google Public Storage Aidara J.
Excellent service!!! Helpful friendly. Kudos to rafael
April 7, 2019
Google Public Storage Myles Smith
Showed up 5 minutes before close and Chris was there to help me get in when my code didn't work. Took 60 seconds to fix, easy and quick.
April 3, 2019
Google Public Storage Gus Redmond
Not well climate controled
April 1, 2019
Google Public Storage Belle Cheng
April 1, 2019
Google Public Storage Chien-Chih Lin
The facility of this property was well maintained. The customer service, furthermore, was fantastically helpful! Greatly appreciated. Thank you!
March 24, 2019
Google Public Storage Andrew Eliot Dick
March 16, 2019
Google Public Storage Pati Herrera
Thank you so much for your time, patience and energy.
March 11, 2019
Google Public Storage Carlos Queiros
a good price and good service
March 8, 2019
Google Public Storage Sam Wyman
Rafael Carrera was helpful & welcoming. Convenient, Clean, efficient & well-maintained storage facility.
March 6, 2019
Google Public Storage Therisa Dickenson
March 5, 2019
Google Public Storage Eric Fizer
Ralph was very helpful while I was in the facility. I really appreciated the effort he put in assisting me.
March 4, 2019
Google Public Storage Roberto I. Reyes Lujan
March 1, 2019
Google Public Storage Roberto Carlos
This storage is clean, great hours of operation, friendly staff.
February 27, 2019
Google Public Storage Luis Zeledon
February 16, 2019
Google Public Storage Ashley Scott
Ralph checked me in today and was fantastic. I booked same day online and immediately received a call. He was flexible when I had delays for my scheduled move in and very friendly and knowledgeable about the process. Overall, 5 star experience - would recommend to friends and strangers alike.
February 15, 2019
Google Public Storage Zandra Jamison
February 14, 2019
Google Public Storage Femi Fatusin
Good service ! Will stay after hours for you to move in!
February 14, 2019
Google Public Storage Richard Williams
February 14, 2019
Google Public Storage JJ
Great service. Chris was extremely easy going and helpful!
February 14, 2019
Google Public Storage bryan fang (brya)
February 6, 2019
Google Public Storage John Peter
February 1, 2019
Google Public Storage Rajeev Bansal
Great customer service was provided by Rafael, convenient location to use the storage facility.
January 31, 2019
Google Public Storage Patrick jones
January 27, 2019
Google Public Storage Junior Nugu
Nice place for parking staff anything you didn't us you can get you money back. They have good service
January 23, 2019
Google Public Storage Charles Davis
January 23, 2019
Google Public Storage Pericos Promocion 81
Great location and excellent customer service by staff. Recommended!
January 14, 2019
Google Public Storage Ray Conover
January 9, 2019
Google Public Storage Sean Santerre
Great experience. Customer service was amazing and the facility was very clean. I would recommend this location without a doubt! Thank you for all your help.
January 9, 2019
Google Public Storage Víctor Mejía
December 27, 2018
Google Public Storage Alejandro Molina Flores
Place looks better with the recent paint work and general maintenance, also very good customer servive from Rafael. Great service quality and price
December 20, 2018
Google Public Storage Jose Nunez
Excellent , professional and friendly customer service by Rafael and John , very knowledgable , with attention to any question or assistance , Highly recommend this location.
December 14, 2018
Google Public Storage Nina Brundage
December 14, 2018
Google Public Storage Anne Zim
chris did a fabulous job of helping us with procedures and adding new authorized users. He is very pleasant and helpful.
December 8, 2018
Google Public Storage Raymond ong
Cheaper that extra storage and bigger
December 8, 2018
Google Public Storage Julia Rackliffe
The place is OK. They really try to sell you their products, which is annoying. Also, the office is closed very frequently (or at least the front desk guy isn't in there), which means no dolly is out - frustrating.
November 27, 2018
Google Public Storage Irma Perez
YOU MADE MY DAY, WONDERFULL SERVICE, BY THE WAY THE NEW LOOK IS AWESOME!
November 27, 2018
Google Public Storage Jaime Telles
Gerat cust service by manager Rafael. They painted the building recently, looks good
November 27, 2018
Google Public Storage Andrew McGregor
I have been using this storage facility for 3+ years, and highly recommend it. I recently lost my locker key, and Raphael, the site manager, and Taha were able to assist in the quick and safe removal of the existing lock and relocking of my unit. Couldn’t ask for a more helpful and resourceful staff.
November 27, 2018
Google Public Storage Bijan Behnava
Great customer service by manager Rafael , nice place
November 20, 2018
Google Public Storage Nataly M
Excellent location, good prices
November 11, 2018
Google Public Storage Camilo Gutierrez
This place was recently renovated. Looks great. Excellent customer service by manager
October 24, 2018
Google Public Storage Rodrigo Garcia-Verdu
DO NOT RENT HERE!!! It is filthy and rodent infested!! My stuff was destroyed by a rodent infestation. I lost over $2000 of my stuff. It was heartbreaking to have to dispose of my 3 year old daughters gently used things as I was saving them for my next child. Chicco car seat, Uppa Baby Vista Bassinet, Ergo Baby Carrier, Pack and Play, Puzzle Mats, BoConcept Dining Room chairs, speakers and other things. I was convinced that a huge and power company like Public Storage would have some honor and decency and cover the expenses of just replacing the things lost. This is not too much to ask considering they make millions! $2000 is peanuts to them! Public Storage did not. They said they do not cover vermin and so too bad. They said they will only do a payout of $250 which is an absolute joke adding insult to injury. I then personally wrote to Debra Wright (Communications Director), John Reyes (VP and CFO), Joseph Russel (President), Ronald Havner (CEO) pleading to please just help me replace my daughters things. I finally managed to reach Mrs. Wright over the telephone and she said the same thing that nothing can be done. Can you imagine? These executives have no shame. I now rent at Cube Smart and seriously it is great! Their facilities are spotless and so I am confident my stuff is safe! Please DO NOT RENT here as your stuff will be DESTROYED!
October 17, 2018
Google Public Storage Maria Ana de Rijk
DO NOT RENT HERE!!! It is filthy and rodent infested!! My stuff was destroyed by a rodent infestation. I lost over $2000 of my stuff. It was heartbreaking to have to dispose of my 3 year old daughters gently used things as I was saving them for my next child. Chicco car seat, Uppa Baby Vista Bassinet, Ergo Baby Carrier, Pack and Play, Puzzle Mats, BoConcept Dining Room chairs, speakers and other things. I was convinced that a huge and power company like Public Storage would have some honor and decency and cover the expenses of just replacing the things lost. This is not too much to ask considering they make millions! $2000 is peanuts to them! Public Storage did not. They said they do not cover vermin and so too bad. They said they will only do a payout of $250 which is an absolute joke adding insult to injury. I then personally wrote to Debra Wright (Communications Director), John Reyes (VP and CFO), Joseph Russel (President), Ronald Havner (CEO) pleading to please just help me replace my daughters things. I finally managed to reach Mrs. Wright over the telephone and she said the same thing that nothing can be done. Can you imagine? These executives have no shame. I now rent at Cube Smart and seriously it is great! Their facilities are spotless and so I am confident my stuff is safe! Please DO NOT RENT here as your stuff will be DESTROYED! Pictures below show my destroyed things full of rodent droppings and urine
October 16, 2018
Google Public Storage Felipe Selvas
Great customer service by manager Rafael, good prices too
October 9, 2018
Google Public Storage Nyeasha Miller
Rafael helped us out greatly today! We were able to organize our unit in record time. Thank you!
October 3, 2018
Google Public Storage Jorge Ayres
Francisco is very professional.
September 26, 2018
Google Public Storage Cafe El Santuario
Clear-Easy and Clean place
September 5, 2018
Google Public Storage Radical Movers
Efficient storage very recommended
August 21, 2018
Google Public Storage Dawn Wirt
I had a great experience here. I pulled in with my giant truck and I was grateful when the manager was helpful about parking it and how best to access the unit I'd rented. I also bought some supplies, and was easily able to return the mattress covers I'd bought but ended up not needing ... if you're considering this place, go for it!
August 18, 2018
Google Public Storage Deborah Conner Brenner
I had my storage area for 3 months. Very clean, easy move-in and easy move-out. The staff was great! They were courteous and very helpful. I would use them again.
August 16, 2018
Google Public Storage Charles Kijek
My vehicle broke down in Bethesda MD and not even being a customer Nick at Public Storage assisted me. Over 2 hours I waited for a tow truck and he gave me access to charge my phone, a bathroom and was truely helpful on a difficult day. Thank you. I will recommend Public Storage from now on to anyone I know.
August 15, 2018
Google Public Storage Cesar Contreras
I have had a excellent experience with public storage. Their storage is very clean and always secure. The manager who runs it Rafael is very nice and professional with his approach. I will definitely be using public storage in the future.
August 6, 2018
Public Storage Nancy LeaMond
I need to move some of my stuff out of my unit. Do you have a cart or something that I could load up ?
July 30, 2018
Google Public Storage Dionne Cohee
Ralph is always in top of everything.
July 30, 2018
Google Public Storage Greg Pappas
Ralph very helpful in process.
July 18, 2018
Google Public Storage Laura Morán
Great location and prices for supplies
July 7, 2018
Google Public Storage Evelyn Rivas
Excellent customer service by Rafael.
June 23, 2018
Public Storage Dawn Griffin
We are customers at the Wise Ave location. I like the convenience of the location and the fact that they worked with me when they over booked rental units. My only complaint is they do not have the extended access hours that other locations have. It’s hard to make it there by 5:00 and 6:00 with working. Other locations have access hours til 9:00.
June 22, 2018
Google Public Storage Alfredo Moran
excellent customer service by manager, great prices...always my first option
June 19, 2018
Google Public Storage Denise Robinson
4.5 stars: 5 for service: Very helpful guy at the desk. Helped me put my boxes in the car, and his pleasant attitude made what is a stressful time (we’re moving!) less so. 4 stars because the prices for moving boxes is very high.
June 9, 2018
Google Public Storage Carlos Hasbun
Great customer service. Rafael, the manager, was extremely helpful.
May 28, 2018
Google Public Storage Mikita Kourtchikov
Super considerate and helpful!
May 13, 2018
Google Public Storage Andrey Brener
Rafael is a great property manager, treat customers with care and professionalism
May 10, 2018
Google Public Storage Matt Gettier
John was very thorough and efficient. Thanks.
May 10, 2018
Google Public Storage James Brink
All around good, convenient, friendly
May 8, 2018
Google Public Storage Mc Kween
Friendly and helpful service, clean facility.
May 3, 2018
Google Public Storage Melissa Weinstein
Super convenient and free cart if you need to borrow one! Nice car porch.
May 3, 2018
Google Public Storage lamis rebecca
Very easy place to get to and super clean place to store your stuff.
April 18, 2018
Google Public Storage Alexander Angulo Valentin
Excellent location. Great costumer service by manager Rafael
April 18, 2018
Google Public Storage Carin Johnson
Easy convenient storage. Can pay at any location. Friendly and helpful staff.
April 3, 2018
Google Public Storage Kristin Baird
Very friendly and helpful, easy to book and arrange the unit. Manager on site (Ralph) was very nice.
March 12, 2018
Google Public Storage Graeme Dennis
My upholstered furniture got moldy in this place -- and I did use the recommended moisture control in the unit. I am not even sure I can still use the furniture at this point. But their location is good.
March 10, 2018
Google Public Storage Daniel Lopez
Excelent Service !! The best guys with the best attention ( Rafael) Thanks
March 7, 2018
Google Public Storage Bright Green
Great service ,John was professional. Great convenient location off of river road. Great competitive pricing. Would highly recommend this storage
March 5, 2018
Google Public Storage Jose Armando Molina
Excellent customer service from property manager Rafael, great prices
March 1, 2018
Google Public Storage Antoine Abou Nader
Great storage area! And great service! I would highly recommend this place.
February 23, 2018
Google Public Storage Jose Sandino Gonzalez
February 21, 2018
Google Public Storage Federico P. Glücksmann
Very experience.
February 12, 2018
Google Public Storage Buel Young
Excellent customer service. Always available to answer questions and provide assistance when needed.
February 1, 2018
Google Public Storage Ana Quino
I love this service because you can make your payment online or office locations
February 1, 2018
Google Public Storage caballos ,
VERY NICE PLACE to store your property. SAFE AND CLEAN BUILDING. I would recommend this place. Right off RIver Road.
January 31, 2018
Google Public Storage Ray
Great location right off River road with boxes and supplies available
January 20, 2018
Google Public Storage Ouamar Douki
Excellent customer service - Rafael the man in charge was great on explaining everything - would recommend this location to friends and family .
January 18, 2018
Google Public Storage Angel Lima
Good place to store your property. You can borrow a cart if you need one. I can recommend this place.
January 15, 2018
Google Public Storage James
Rafael is absolutely top notch. Excellent customer service, and just an all around great person. Would highly recommend this location.
January 3, 2018
Google Public Storage LuJack Martinez
John was amazing! Great place to store your items. Free flat carts! Boxing supplies available. Highly recommend!
December 28, 2017
Google Public Storage Charlotte Fitterman
Great space, very convenient! Free flat carts!
December 21, 2017
Google Public Storage Donald Hall
December 20, 2017
Google Public Storage Ellice Russell
Good experience with Public Storage. John was very pleasant and helpful.
December 12, 2017
Google Public Storage Sonia Elizabeth Matus
Great customers service by Rafael great deals on boxes, good location
December 6, 2017
Google Public Storage Ronnie Lyon
John was helpful and nice. Nice car port Incase it rains. I would recommend public storage to everyone.
December 5, 2017
Google Public Storage Ysa Bel
Excelent Location.great customer Service by Rafael. Very pleasant
December 3, 2017
Google Public Storage Jeremiah Williams
Manager was extremely helpful!
November 30, 2017
Google Public Storage Md College
Good services and nice protected. And more spacial storage.
November 15, 2017
Google Public Storage Melvin Howard
Great customer service by John, convenient location. Love coming here.
November 2, 2017
Google Public Storage Carey Brennan
Easy and convenient off river road!
October 24, 2017
Google Public Storage Jamaal Canton
Good customer service will send friends that need storage to u guys
October 5, 2017
Google Public Storage Rachele Sanchez
Location is very convenient and clean. Love that the Loading area is covered in case of a raining day. And flat carts were free to use! John was super helpful! Great customer service!
October 4, 2017
Google Public Storage Gobindveer Sahi
Miguel & John are amazing, convenient location, off river road, nice carport, free cart usage during office hours, not too expensive, good deals online.
September 30, 2017
Google Public Storage LinaMaria Rojas Cardona
So dusty inside and outside.
September 21, 2017
Google Public Storage moe allen
September 13, 2017
Google Public Storage Norman Cofer
September 9, 2017
Google Public Storage Jorge Blanco
Great Rafael in helping us! Our space is fantastic!
September 7, 2017
Google Public Storage Helen Ireland
John is particularly helpful. Facility is nice, we'll maintained, a little damp. Packing supplies and free use of carts.
September 3, 2017
Public Storage Jennifer Nicholas
I have never seen a place that could careless about there customers. Ants are crawling all over my stuff from a crack in the foundation and not one person with this company would help us. My stuff is covered in ants and I have not one to help. DO NOT PUT YOUR THINGS HERE. They adjust the prices and are less then helpful. Worst company ever.
August 31, 2017
Google Public Storage Doris Bartee
August 24, 2017
Google Public Storage Tara McAllister
Great storage unit!! Very friendly employees and clean units. Had a wonderful experience moving in and out. They provide all supplies you may need while moving, including free flat carts!!
August 23, 2017
Google Public Storage Nick Lamoreaux
Easy to use
August 16, 2017
Google Public Storage Karl Hirschhorn
Great service. With John
August 6, 2017
Google Public Storage david simon
Pleasant and knowledgeable staff, convenient location, clean, open Sunday
August 1, 2017
Google Public Storage Megan Schmidt
July 20, 2017
Google Public Storage shelton mcmullan
Hassle-free and well managed
July 20, 2017
Google Public Storage Holly Morris
John was very helpful with moving supplies - wide selection of boxes in convenient location right off River Rd.
July 8, 2017
Google Public Storage Marc Samaha
Rafael was very helpful and helped my tape up the boxes! Very amicable service. Highly recommend.
July 6, 2017
Google Public Storage Sudheer Kumar S Kochuchirayil
Nice place too store things. They have log off packing supplies. Nice car porch to protect. John and Rafael are very helpful.
June 20, 2017
Public Storage Shannon Junnell
The fact that an employee told me they are too busy to call customers back is complete bull crap. I have been a good paying customer since Jan 22 and my rent went up July 1 with only being notified June 13 is also crap. Then I'm told the original person that I signed up with that told me my increase would be no more then $10 is also a lie. It went up from $183 to $216. The general manager is also a joke. Still waiting for a return call from him. I am looking elsewhere for storage now and WIll NOT PROMOTE them for free anymore.
June 8, 2017
Google Public Storage Johanna Butler
June 7, 2017
Google Public Storage Melvin Garcia
Its a very nice place to store your propriety they have free flat cart you can barrow.u can back up to a carport in case it rains.
May 24, 2017
Google Public Storage Gregory Washington
Great service! Very convenient location and offer free cart to assist moving! Highly recommend!
May 10, 2017
Google Public Storage Julia Zaglin
It was very easy and John was extremely helpful!!
May 2, 2017
Google Public Storage baller17
Rafael, the guy at the front desk , was very professional and very efficient, he took the time to answered all my questions. The facility looks very clean.
April 24, 2017
Google Public Storage viji k
It was very easy to rent the place and the Manager was very helpful. It was convenient for the movers to unload and put our boxes in storage. Thanks for excellent service, KV Kumar
April 19, 2017
Google Public Storage James Willingham
Very conveniently located. Friendly staff and impeccably clean.
April 12, 2017
Google Public Storage William Davis
Convenient location and nice personnel.
February 27, 2017
Google Public Storage Chris Delorenzo
Easy to get to.
February 4, 2017
Google Public Storage Mary Becker
Rafael was very helpful, knowledgeable, and personable. Great service!
February 1, 2017
Google Public Storage Lauren M
Great customer service! Gentlemen that work there are always willing to help and are very accommodating! Love this place!
January 11, 2017
Google Public Storage Niall de bHal
Fast, friendly, efficient
December 29, 2016
Google Public Storage diane august
Very attentive and helpful staff
December 28, 2016
Google Public Storage Ted Chamberlain
December 15, 2016
Google Public Storage Nena Gallegos
John was very nice.
December 10, 2016
Google Public Storage Betzi Bernal A
Excelent customer service,very helpful, thanks to Rafael
December 7, 2016
Google Public Storage NACS Education
Convenient!! John was terrific! Had all the supplies I needed.
November 9, 2016
Google Public Storage Ana Barrionuevo
Rafael was very courteous and friendly, thank you!
November 5, 2016
Google Public Storage Rita Solórzano
Great service from Rafael!
October 19, 2016
Google Public Storage Kate Wilko
Rafael was extremely helpful in finding the right storage unit and was very good about touching base with me when I first made my reservation and on the day of my contract signing.
September 29, 2016
Google Public Storage Sebastian Taylor
Real nice attention from Rafael. Good things so far and feels safe. Also their service has been tremendous. They offer a months free of storage at another place. Nice people everywhere.
September 25, 2016
Google Public Storage Aidar Abdychev
Ralph is great!
September 25, 2016
Google Public Storage Stephen Quint
Convenient and in a good neighborhood. Excellent customer service from manager Raphael. Easy to reserve.
September 1, 2016
Google Public Storage Alex Capo
This place is great! Rafael is hands down one of the best customer service reps I've ever met. Professional, courteous, and informative. Thanks for making what could have been a miserable experience a GREAT one! Highly recommend
August 25, 2016
Google Public Storage Sydney Bradford
Great customer service! The staff that works at this location have been attentive & extremely helpful. I would strongly recommend this location.
August 19, 2016
Google Public Storage Miryam Aspinwall
Because Mr.Rafael Herrera is an amazing person! Great asset.for your Company,!
July 21, 2016
Google Public Storage Chris Eno
Efficient, helpful and knowledgeable. Ralph did a great job.
June 24, 2016
Google Public Storage Athena Dreamer
I utilized the storage for four months earlier this year. Christy the property manager was professional and very helpful throughout the entire process. The location is easy to get to and the facility is clean. I would recommend this location.
June 20, 2016
Google Public Storage Sarah Fairbrook
Christy was incredibly helpful and very responsive. I ended up using a different location, and she transferred my reservation with detailed notes to make sure I'd be well taken care of.
June 1, 2016
Google Public Storage Serina Lewis
I recently moved my things into the Public Storage in Bethesda, and Christy made the transition so easy and smooth. She was able to complete my reservation while helping my movers to get on the elevator to move my things in. She was so helpful and friendly, and I wouldn't have been able to do this without her.
May 11, 2016
Google Public Storage Caleb McLean
I'm in the middle of moving to the DC area and needed a quick place to store stuff as I shuttle back and forth to home. I was able to catch an early flight home because Christy at this site was helpful and efficient. Good customer service is rare in this world. Thankfully I found it here.
May 10, 2016
Google Public Storage Matthew Fajardo
Francis did a great job of helping us get up with our storage space!
April 18, 2016
Google Public Storage John Wilbanks
Francis helped me beyond all expectations despite a malfunctioning computer system, and got me moved in fast. Christy is always kind and the whole place has great service.
April 4, 2016
Google Public Storage Suzanne A. Black
I have an unusual last minute urgent situation and Christie , the property manager at this facility , as well as her district manager , very , very quickly resolved my situation with impressive professionalism and accommodated every one of my urgent needs ! Christie was very courteous, warm and engaging , answered all my questions and clearly knows her business well - a commendable professional ! Top notch service !! I recommend this facility without reservation .
March 19, 2016
Google Public Storage tony buckley
I needed to move to a smaller locker and Christy was helpful, friendly, and efficient. I never expected the process to go as smoothly as it did.
March 12, 2016
Google Public Storage sara kersten
Christy is amazing!! Ideal location, friendly staff, easy process. Thanks!
March 6, 2016
Google Public Storage Anthony Sanders
So my parents have decided to sell the house and I needed to get all of my extra things out of the house and put them in storage, I have never been to a storage facilty before so I had no clue of what to do...I was greeted by a warm smile from one of your employees at this location named Christy, she was amazing and extremly helpful to me, espicially considering it was my first time doing something like this...she went above and beyond to help me and exemplified first class service, it was such a breath of fresh air to receive this, considering how most companies nowadays get comfortable and forget that great customer service is one of the major keys to the success of any business...If I owned this company, people like Christy deserve to be in management, because they actually get what it takes to make customers want to continue to use your services.
February 12, 2016
Google Public Storage Duane Putnam
Francis was quick to get rental paper work done and helpful with my questions. Great location, clean and I like being able to unload under a covered area but wish with dollies were more accessible outside of office hours. Other than that, I was very pleased with my experience. My check out was very efficient as I closed out my storage unit. Christie, Francis and Katie always were pleasant and professional. Renting a unit from them was a good experience for me.
February 12, 2016
Google Public Storage Caileigh Bryant
The girl who works there is super helpful and totally personable! I have had nothing but positive experiences every time I've gone to my unit! Christy is always cheerful and professional even in the middle of a snow storm! I feel safe going to my unit as a single woman and it's always well lit and maintained!
February 9, 2016
Google Public Storage Christine Strassner
January 10, 2016
Google Public Storage Vashti Harris
If you are a college student trying to figure out where to store your things for a month or two, then public storage in Bethesda is the place to go. Their prices are reasonable and Christy is amazingly helpful.
January 6, 2016
Google Public Storage Mateo Launchpad
Great service!!
December 14, 2015
Google Public Storage Megan G
I came in to purchase some packing supplies for an upcoming move. Everyone was very helpful and helped me find the correct supplies I would need. I would definitely consider using this facility in the future if I needed to store anything!
December 14, 2015
Google Public Storage Rich Creehan
Manager Christy was extremely helpful, both on the phone during the reservation process, and with each visit to the facility. The storage space is ideal for our needs and most reasonably priced compared to other storage companies in the vicinity.
November 30, 2015
Google Public Storage Ryan Gravett
Christy is very friendly and told me about all the great merchandise to make my move easy.
October 15, 2015
Google Public Storage Robert Burch
Went out to the Butler Road Public Storage facility on the weekend. I was not sure what to expect. I am happy to report that it was a very good experience. Christy helped us and was very friendly and knowledgeable. The facilities are very clean and convenient and the entire process: viewing the unit, reviewing and signing the contract, and setting up auto pay took only a few minutes. I highly recommend this Public Storage Butler Road.
October 9, 2015
Google Public Storage N M
Butler Road location is very convenient with easy access covered carport parking for easy moving in and out in the rain and Francis is very knowledgeable and helpful with all storage needs.
September 29, 2015
Google Public Storage Anna Stressenger
I would give this place more stars if it weren't for the consistently bad experiences my fiancée and I had with the guy who works on the weekends - Francis - each and every time we went to our storage unit. I met John today and he is very kind and helpful, and the facilities are nice. They have free dollys you can check out and use and they have a roof over the parking area so you don't have to move in the rain (which came in handy today). However, my fiancée and I dreaded going there and always left in a bad mood because Francis was consistently rude to us, no matter how friendly we were, and not helpful even with the simplest of things. And it wasn't as if we were difficult or needed any extra help with anything. Even the most basic question he would act as if it was a huge inconvenience to him. I would be friendly, smile, say please and thank you, ask him to how his day was going, and even wish him a good day when we left, and he continued to be extremely rude. I have MANY years of customer service experience and he displayed exactly the type of behavior that turns away customers and would get him fired anywhere else. And oddly, I saw him bring quite friendly with another customer, a man... So he's capable, just selective. Again, behavior that turns me off completely. I wonder if his supervisors know because if they did, I would be surprised if the kept him around. Sadly, this is why I had to rate this place so poorly. If you plan on only coming to your unit during the week, then go with this place. But if you plan on coming by during the weekend, I would suggest going somewhere else if you want good service because Francis will give you below the minimum and will be rude to you on top of that. Unfortunately, I would never use this service again.
September 24, 2015
Google Public Storage Tracy White
Excellent customer service from John. Easy location right off of River Road. Large covered carport for loading unloading - great when raining
September 17, 2015
Google Public Storage Edward Sisson
I used the Butler Road Public Storage from about 2005 to 2008 to store books, mementos, and papers from my law office, until moving the stuff to my home, and was quite pleased with the clean, safe conditions and with Nikki the manager. Thus this July 2015 when I sold the house and needed to re-store the stuff, and lots of other stuff from the house, during the interim to move into a new place, I went right back to the same place, for two-months' storage (I'm in the process of moving it all out now). It was just as clean and convenient and safe as before, and the new manager Francis (Nikki has retired) was prompt, friendly and efficient. The range of packing-supplies on-site is much expanded since 2008 and comes in very handy, and the prices for the stuff are as good as Home Depo. Highly recommended.
August 26, 2015
Google Public Storage Tian Li
It's a 5-star service! Price is competitive! Great location as well!
August 13, 2015
Google Public Storage Ben Dennis
Great service, the gentlemen who helped us pick out boxes was very knowledgeable. Convenient location, will use again.
August 13, 2015
Google Public Storage Eric Freeman
John was excellent and very hospitable. I work for a moving company and he allowed us to block off an elevator which made the move really easy and effecient. You never get to block elevators off at storage units so this was awesome!
July 27, 2015
Google Public Storage Basil Nikas
Super helpful staff. Great location
July 15, 2015
Google Public Storage Jazmine Cooper
Bri was really cool I came in yesterday bought some boxes and she was really sweet I promised her I would do a review yesterday and today came back to buy 10 more but I left with 30 thanks Bri
June 30, 2015
Google Public Storage Chris W
Nice property. It's quiet and clean.
June 22, 2015
Google Public Storage Papuna Lezhava
Bri, the property manager was excellent. I was late for more than an hour and no complaints at all.
May 25, 2015
Google Public Storage Jeremy Allen
May 14, 2015
Google Public Storage Erwin David
Bri has been wonderful and extremely helpful
May 13, 2015
Google Public Storage Dinka Mujagic Cammett
May 3, 2015
Google Public Storage Pilar Campo
The management was extremely helpful in assisting us - Bri was really friendly and explained everything to us clearly
April 30, 2015
Google Public Storage Erika Jensen
Great and friendly help! Made my stressful moving day so much easier. Thank you!
April 29, 2015
Google Public Storage B C
Public storage is a great place for American University students to store their stuff over the summer.
April 20, 2015
Google Public Storage Jordan Daugherty
John rocks he helped me up to the second floor. Has a shady carport, fast elevators, and awesome prices!
April 14, 2015
Google Public Storage Read Wall
Great stuff. Easy to set up.
April 5, 2015
Google Public Storage Eleanor Keller
Staff was friendly and helpful. It was raining on the day I moved and stored my stuff at Public Storage. I pulled under the car port roof while I unpacked and didn't get wet. Trere was a good selection of packing supplies at reasonable prices.
March 30, 2015
Google Public Storage Rose Anne Thuysbaert
Bri is competent, fast and very friendly. Great service!
March 29, 2015
Google Public Storage Wayne Gifford
Bri was very pleasant, efficient and helpful when I came in to rent a unit. Took the time to show me around and made sure my keys and passcode worked. A little disgruntled by insurance requirement policy but that's a Public Storage corporate complaint and not just this facility.
March 17, 2015
Google Public Storage Ron Grant
Very good customer service. Brianna and John are very knowledgeable for my storage needs. They have a great selection of packing supplies that helped me with my move. It was hard to find but worth the search right off River Road.
March 17, 2015
Google Public Storage Rick Roffeld
Great place keep my stuff great staff and clean and safe
March 8, 2015
Google Public Storage Laurel Keating
Great experience renting a storage space this afternoon. Office staff was informative, helpful and friendly. Facility was clean and easy to access.
February 23, 2015
Google Public Storage Mike Webster
Public Storage has easy access and will loan you a flat cart. John was friendly and helpful and helped me correctly estimate the amount storage needed. They also had all the packing supplies I needed.
February 11, 2015
Google Public Storage Hernan Reyes
I just stopped by to update my payment information. Bri was very helpful with updating everything for our storage unit. Thanks very much! Hernan Reyes
January 19, 2015
Google Public Storage Herman Wang
very convenient, great service
January 18, 2015
Google Public Storage Hadley Walsh
Brie was professional and helpful.
January 18, 2015
Google Public Storage Lizzie White
Great service and great facility! Brianna has been very helpful and knowledgable.
December 30, 2014
Google Public Storage David O'Brien
knowledgeable about units and contracts and helpful with questions and concerns
December 25, 2014
Google Public Storage Monica Maher
Great place to get boxes and packing supplies. Better prices than using a moving company. Helpful and knowledgeable staff will explain the benefits of items for sale.
December 22, 2014
Google Public Storage Amine Mattar
Good place to store things in. and John is friendly and very helpful person. public Storage are lucky to have him.
November 26, 2014
Google Public Storage Jacob Osborn
thanks John for the great service.
November 2, 2014
Google Public Storage Ana Paunovic
My recent move-in day went flawlessly. Francis was helpful and thorough, the paperwork minimal and the unit ready and clean. Based on my experience so far, I recommend this facility.
October 4, 2014
Google Public Storage Riordan Cappio-Frost
The service here is friendly and helpful. My only complaint is with the company itself: they require insurance on the unit and sell it to you even though most renter's insurance includes coverage for storage units. It also acts like cable companies: they give you a promo price for the first month, a reasonable price for few months after, and then they raise the rate once you're established there.
September 16, 2014
Public Storage Bob Moore
This is a terrible company, Do not rent from them. Go somewhere else.
September 11, 2014
Google Public Storage Tom Fleury
Polite and helpful staff. Very easy access.
September 3, 2014
Public Storage Whitney Norsworthy
Public Storage storage units are a scam! Their rental prices go above list prices more & more as you stay longer. Don't fall for the $1 crap, it's a SCAM! #bbb
August 28, 2014
Google Public Storage Ace Negussie
Francis is the best. he provide me fast and great service.
August 11, 2014
Google Public Storage Jenny Bohn
Stored some "extra stuff" here for a few years, and always had a good experience. Helpful staff - especially on moving out day. Somehow we managed to pick the busiest day of the year to finally take our stuff to a new home! But they were friendly and helpful and even let us leave our moving truck in a parking space for a few extra hours while we got cleaned up for the long drive. Thanks!
July 30, 2014
Google Public Storage Thibault Tenaille
We enjoyed being here! Good place if you need space, and we recommend John: he was very helpful!
July 2, 2014
Google Public Storage Alan Pohoryles
Jules was great. Very helpful with setting up account.
June 30, 2014
Google Public Storage Bobby Brandt
Great customer service. Jules was very friendly and service was quick and easy.
June 27, 2014
Google Public Storage george sigler
Jules is an outstanding employee and very helpful and courteous.
June 16, 2014
Google Public Storage Aubree Andersen
Great! Jules is great to work with!
June 15, 2014
Google Public Storage Ava Jawson
It was great working with Jules. The property was clean and the process was efficient.
June 8, 2014
Google Public Storage Vicky D
Jules was extremely helpful and friendly, would recommend to all storage seekers.
June 7, 2014
Google Public Storage Samantha M
Very helpful. Jules was the man!
June 1, 2014
Google Public Storage Paula Wolff
I worked with Jules to purchase packing supplies. He was wonderful.
May 31, 2014
Google Public Storage Rouben Gregorian
Very easy, everyone here is great and easy to deal with it.
May 30, 2014
Google Public Storage Ash “Ash” Wojtkowski
Loved the experience working with Jules, he made the process easy and quick. Highly recommend this location despite the lack of easy access by River Road.
May 26, 2014
Google Public Storage Shane Dettman
Very good experience all around. When moving in the woman who helped me was very nice and informative. Facility is kept clean and the access system is very good. When moving out, the gentleman who helped me, Jules, was also very helpful and personable.
May 26, 2014
Google Public Storage Kaira V
Great experience with Jules! Was super helpful and made our moving experience a breeze!!
May 20, 2014
Google Public Storage Michael Brown
I have worked with Mrs Mansell a few times and she is always very professional and friendly and answered any question I have every had. I recommend this place all the time
May 2, 2014
Google Public Storage Wendy Fox
Throughout the many years that I have had a storage unit here. Nicky, the manager, has always been helpful and courteous. The facility is well-maintained, clean and I have recommended this storage location to friends. My wife Wendy and I are most pleased. Herb
April 30, 2014
Google Public Storage David Walker
I am having a superb experience with the Public Storage facility on River Road in Bethesda, Maryland. Specifically, I want to recognize Nicky for her helpful and courteous service. She is always on time and prepared to provide whatever assistance she can with carts and support.
April 16, 2014
Google Public Storage philroy thompson
Nicky is AWESOME she really knows her stuff. Will store here anytime i need to.
April 13, 2014
Google Public Storage Roger Aspinwall
The leasing process was smooth and the service provide by Nicky was absolutely the best... She provided all the information I needed and made the leasing experience enjoyable... I highly recommend this facility.
March 21, 2014
Google Public Storage Ivan Klimov
Nicky was really helpful and accommodating with our appointment time, and very professional. Facility is secure, and clean, High recommendations!
March 15, 2014
Google Public Storage Tim May
Nicky, the office manager, was extremely helpful and efficient with our new rental on a busy Saturday morning. She clearly explained the rental and access procedures. The elevator is fast, and the facility is clean. Thanks.
February 24, 2014
Google Public Storage Theo Carracino
This facility had everything my wife and I needed, and having Nicky take care of us was a plus. She made the process go smoothly, and she was helpful in getting us set up with the storage unit. There were many choices available in the DC area, but we're glad we made the choice we did, and Nicky made all the difference.
February 12, 2014
Google Public Storage Yesika Rodriguez
It's been a pleasure to be apart of your customers, Please to deal with Nicky. Thank you so much for the Great! Customer Service.
February 7, 2014
Google Public Storage Michael Levenson
Highly recommended, made an appt. got set up in 15mins, Nicky was fantastic, got moved in same day.
January 31, 2014
Google Public Storage Eduardo Nunes
Nicky was great and attentive. Location is great too - incredibly convenient for those who live in DC.
January 21, 2014
Google Public Storage John Lever
Good facility, access and service. Have used them for 5 years with no problems. Ask for Nikky the manager.
January 21, 2014
Google Public Storage Jose Nunez
This is a clean, well-run facility with good security. Nicky the manager is always available and has gone out of her way to be helpful. Highly recommend.