Outstanding customer service great prices and friendly staff. Very clean and easy access to the elevators.
I received excellent customer service from Tabbi and Paula
Best place to leave your stuff . Stacy is so nice and kind and helpful best communication skills and great customer service.
Crystal has been so helpful today
Mr.T and Mrs. Shelia have been great help with everything that I need. The building is always clean and neat. I recommend fully.
Tabby and Paula was so great and helpful during my visit.
Tabbi and crew was very helpful and courteous. Went above and beyond to accommodate my situation. Definitely recommended bye
Shaun was very sweet with getting in and out!!!
New, modern, convenient, economically priced facility with exceptional staff. Five+ stars.
Tabbi was great so helpful!
Paula and Tabbi were extremely happy to help me! There was a mix up with my reservation and Paula fixed it with no problem and she and Tabbi were patient and very kind! My experience was so pleasant and I would highly recommend the Ridgely location. They were awesome!
Tabby is good exelent service and all super clean
Tabbi was wonderful , she was more than happy helping out the other storage unit . Was very friendly .
They both Shania and rabbi both have great help and was very Polite
My experience with public storage
It was absolutely great the lady Shania She was a doll. She help me, showed me two different locations because I was undecided Of what size I wanted. She was very patient very truthful honest understanding. So thank you again for making my experience great
Tabby & Paula helped us perfectly. She accommodated us with disability issues and moved us to the first floor with no issues! They showed us compassion!
Thank you!
I had a great experience during my visit today all because of Crystal :) She was so sweet and was able to help me with everything !! Location: 1415 Russell St Baltimore, MD
Crystal was incredibly helpful! She went above and beyond to ensure I found the perfect storage space for my needs.
Shelia helped me open a unit and it was a great experience. I highly recommend Public Storage!
Ashleigh is very sweet and a hard working woman
Very patient and kind staff.
Customer service was excellent! Paula helped me with my storage needs, and made sure I had everything I needed! She needs a raise!!!
T helped a lot , appreciate his service
Love it and the lady that help me out at PS she was the coolest 😄🤣 I'm love keeping my self there 💓
Great lady at the front , helped me adjust a few things in my account
Staff member Paula was extremely knowledgeable specifically about the demensions and accessibility of the space. In my opinion, she went above and beyond to get me the right fit. Thanks!
Paula was the sweetest person ❤️
Courteous staff. Knowledgeable and helpful
I was so pleased to get help from Paula at the 1541 Ridgely St in Baltimore. She worked with Sam at my store 7130 E Furnace Branch Rd in Glen Burnie and was able to lower the rent on my unit. Things have been rough taking care of my father in law and with the high cost on the storage we just have not had time to go through things. Luckily Paula was able to take a look and help me with getting the lower cost as it helps with how much things cost! Thank you so much for your help Paula!!!
I honestly love it ! Friendly staff! Easy access clean no bs! Front desk Leah's happy to help and I came in contact with at least 3-4 different ones !!!
I have had nothing but good experiences at this store. The store itself is always clean, and the staff, especially Paula and Nikki, are always friendly, helpful and willing to take their time to assist customers.
Space was clean and ready for move in. Most of the staff is very professional and supportive. They are always short on moving carts they say there is 8 I have never seen 8 usually 2-3 and sometimes none or you have to go looking for them. I couldn't give a 5 because or their payment schedule and refusal to adjust it to meet peoples needs like when there pay day is. They go up on there rentals too often but they are close and easily accessible.
Nice employees , very helpful, thank you
Alice Bell was very helpful when shopping for moving boxes. excellent customer service
GREAT SERVICE! Clean store & friendly staff. Will definitely be coming back.
Pleasant and helpful staff . Very clean . Accessible for disabilities. I love the contactless move in works great for me and my work schedule. The phone app helps me to pay my bill every month with auto pay which is a plus . I recommend this location .
Nikki was very helpful with transferring my storage. Great Customer Care Nikki. Thank you
Dominique took great care are of me the service was exceptional and will be back
Excellent Customer Service!
Paula and Tina made the process so easy and simple. I was in and out within 15 minutes and felt very appreciated the entire time 😊
I was very pleased with Chris customer service. He made swapping units easy. He was very pleasant and warm. I really appreciate your assistance!
I came to look for a storage unit and Ms Peggy & Mr Mac helped me out a lot I would recommend anyone to go to them
I would like to thank Mr. Shaun for being a good help for me I was able to get my deposit back when I left and i also was able to keep my key and lock which was good because I am now currently using them still I 10/10 recommended storage unit
Amazing service. When you stop in ask for Shaun. Great guy!!!
This Ridgley location happens to be the best location I have ever dealt with and I’ve dealt with many. Paula is amazing. She’s personable and goes above and beyond. I must say she represents the company very well. I’ve never given a review and have dealt with at least 10 Public Storage facilities around the country. I highly recommend this location and I want to express my sincere thank you to Paula and your benevolence
Allen
I have been with public storage for about 5 years and and every thing is so clean since mr charles have been at this location. very good customer service and have respect for his customer and his self good person
I Franklin Copeland, would like to thank, Miss, Paula, for her outstanding customer service. very pleasant smile, and very nice. Thank you,
PARBATE..... WAS EXCELLENT.... In all aspects of service and I really appreciate that attention to details. I highly recommend using this location.
Paula was a huge help at getting moved in. Will continue to rent from them in the future
Wonderful location! Very professional and easy to work with staff, and super clean.
Excellent Customer service and attention to detail.
Hi little English! Nice lady and man at storage place. Ok bye!
So I visited this storage location and let me tell you that Chris and Sylvia are so nice and helpful. They are funny and go out of there way to help a customer out. Great team and great clean location. Keep up the good work guys. Yall deserve a raise!
I had a great experience with speaking with Chris to gather information about potentially renting a storage unit within the company. Chris was incredibly knowledgeable and helpful throughout the entire process. He patiently answered all my questions, provided valuable insights, and made the decision-making process easy. I appreciated his professionalism and dedication to assisting me.
Their prices are affordable great customer service
This is a great place to have a storage they have really worked with me( SYLVIA )I'm pretty sure she is one of the managers at front desk she saved my storage unit from going on auction I am highly appreciative to have chosen this location
The customer service was really good Miss Dominique was kind and very helpful. This was my first time getting a storage unit and Miss Dominique Helped me get my first storage unit. Thank you Miss Dominique
Awesome customer service Silvia .
Very friendly and curious. I needed a storage unit immediately and was able to get setup with no issues. I recommend this company for your storage needs.
Silvia has helped me a few times so far and she a very helpful thank you!
Staff is always so kind and helpful. Never have any issues when I go there and need to check my unit. I wouldn’t go anywhere else!
Tamieka was so easy going and kind and made getting set up super easy and understandable. Seems like a great storage with good prices. Thanks!
Tamieka always gives me great customer service when coming to pay my bill.
Tamieka is very friendly and helpful, come see her for your storage needs
Today I was overwhelmed with the level of service that Tamieka provide me. She was very professional, knowledgeable & a very pleasant employee. Public Storage is lucky to have her as an employee.
Tamieka was very pretty. Cute little frame 🥰
All good and yes if I have to come back I will
Tamieka always looks out for me.
Tamieka gave great customer service while helping me complete My rental
Tameka helped me today with all my needs for my bill
Kyaliah showed me a clean building with clean units. Also has great customer service as well as answered any questions I had.
John was helpful and he made sure I got the best unit for my needs as this is my first time using public storage thank you so much for your help
Paul offered great customer service and was very helpful
Kyaliah Ridgely good customer service
Good facility, with a sufficiently large loading area situated right next to the elevators. John was super helpful finding us what the space we needed - on a Sunday, no less.
Kyaliah was great to work with. She made the process so simple and easy. Great frontline representation of Public Storage. Great representation of what great customer service is. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
If you need storage come see my girl Tamieka
Tamieka gave me a warm smile when I came into the office. She was very helpful with assisting me into getting a rental.
Tamieka and Marissa helped me find the right fit for my items. Great customer service, I would recommend them to my family and friends.
Kyaliah gave me great service seen a great building great everything
Tamieka was very helpful assisting me and my wife with our storage needs.