Public Storage Self-Storage Units at 7304 McClean Blvd, Baltimore, MD

Employees provide prompt and pleasant service and the facility is clean and well maintained

The place was clean and well managed, as well as the hand carts being of use

Very friendly and helpful

Easy access into the area, clean facility, and well organized storage facility. Stephanie keeps this location immaculate and well run, no trash and no complications

Excellent experience, I was grateful for the kind service from Mrs. Arlinda. She will be the very reason I come back and my storage room.

Prices are good, process was easy and the help from Stephanie was great.

Linda has been extremely professional and knowledgeable about this location. She provides stellar customer service and is an asset to the company. Give this lady a raise! She keeps the customers happy!

Stephanie is amazing! Highly recommend. Perfect location to store.

Great service from Arlinda during the unit purchasing

Very clean Arlinda and Stefanie very friendly and patient. Excellent customer service

Stephanie was a pleasure to work with. She was very helpful and personable. The storage area was immaculately maintained as well.

My mother in law has storage here fast reliable and trust worthy

Great location and service. Extra space denied me an advertised promotion so I stopped in at public storage and was really surprised at how helpful Stephanie was . She directed me to their website where she helped me through the rental process because it offered a better rate than in store. 10/10

Stephanie Keller was so nice to me and my family, she went out of her way to get me a new Storage unit. They were booked up and she made sure I had a new locker. Public Storage really needs to read this review. I am so satisfied with her knowledge about packing items, know exactly how many units she has on hand and where to find them is a plus. My Little 4 year old daughter asked if we could go back to see her ???!!!!!?.. great experience & best prices . I’m a customer for life. 5 year customer !😘😁😁😁😘

Great experience

Absolutely the best location with the best managers.

My first time getting a Storage Unit and Ms.Arlinda took her time with me explaining everything thoroughly and even recommended a few promotion that saved me a couple dollars today

Arline’s was fantastic! very patient and friendly.

Stephanie is fantastic, highly recommend this location.

Clean place, helpful staff, my experience was quick and easy.

Love the convience of getting in and out the use of dolly and elevators Ms.Stephanie was very nice

I got my first storage unit , arlinda did a wonderful job great service kind women Thankyou

Arlinda has quality of 5 stars customer service She is great! As soon as I walked in she took care of me, Very nice and clean facility and the staff was very supportive! Overall a great place for storage 🌷🙏

Ms Arlinda was very helpful she explained to me and help me understand the issue I had I wish you had more caring employees like her thank you public storage for the help

Arlinda is amazing friendly and kind. I enjoyed her service 5 stars

Stephanie is a wonderful manager,. We are very grateful for her help.

Property is kept immaculately, no trash or garbage left anywhere. Access is easy and the handcarts were more than helpful for my vacate.

This facility is very well kept, elevator and loading dock are easy to use and my rental process was even more simple!

DON'T RENT FROM THIS LOCATION This location was better when it was EZ Storage. The customer service is horrible. when you call you don't get an answer you come to the location nobody's here. They open at 9:30 a.m. but nobody is available to assist you. I wouldn't recommend renting anything from here because you'll just be wasting your money. I had to come in and put a new lock on my unit and when I got here it was no staff to assist me I had to wait almost an hour for someone to come. I called customer service they even called the location but nobody answered the damn phone. Mind you people were also there that came everyday for weeks and no help. Also they don't answer the phone!!

Clean, I just happened to come on a day. The elevator wasn't working, but the stairway exit was close to my storage unit. So was

The worker in the office was excellent at her job, and made it a super fast process! Didn’t take more than 10 minutes for her to find the space I needed for me to rent!

Terrible property manager. Denied access 2x and there’s never anyone in office. No one ever picks up the phone. I don’t understand how hard it is to work an office. I get paid less to do more work and always show up. I wish the palm colored lady just quit with that nasty looking face and attitude

If I could give this location -2 stars I honestly would.... The other lady who used to manage the place was GREAT....This new lady (Stephanie) is complete trash. Smh. Idk if it's cause she just doesn't care but Stephanie is a terrible property manager..... Public Storage "LOST" multiple payments that I made on my unit and charged me A LOT of fees for it. I paid everything off but that situation was still complete hell. Stephanie would continuously refer me to the district manager (Nikkia) who was also NO HELP to the problem. Nikkia would not respond to any calls or emails that I sent her but Public Storage continuously called and emailed me asking me to make payment on the unit. It literally took them 2 months to resolve the missing payment issue and it wasnt until THE DAY BEFORE my unit was going to be auctioned off that it was resolved. Smh. There was also a time within the past 2 months where there were rodent droppings in the building because apparently someone had FOOD in their unit. Stephanie only mentioned it to me after I complained about seeing some dropping near my unit. Overall Stephanie has a TERRIBLE attitude and really needs to be evaluated by her superior because the way that she handles customers is not the proper way. Again, this specific location deserves -2 stars...

I have a few friends that already use this particular location of public storage. I've gotten very good reviews from them. I came today to see for myself if what they were saying was true. I must say that Zach has such a pleasant attitude and personality. He was truly professional and made me feel totally welcome. He was very informative on the units and answered all of my questions to satisfaction (including pricing and the overall scope of the rentals we looked at). I felt very comfortable when I left, seeing that this will be my first experience storing my belongings. Thank you so much Zach for putting my mind and heart at ease.

Great service