I rented this storage because it was convenient.then it turned out I had to go to another storage unit on lapaco to pay my unit twice because the one on Bell Chase hwy nobody was ever there and couldn't reach anyone or never got a return call poor service and no employees to really be on site .then there lunch hrs they put notice on door but nobody ever returns.i never got my receipt through email when I did pay you never get to personally talk to anyone but a recording so this month I'm moving to another storage.and the mold ruin my belongings and another tenant they had the ducks and ac units covered in plastic to paint over the mold and there ass from damages
Thanks Jan for the help installing the app
Thank you for helping me Jan.
Muy buena atención al público se les recomienda atienden muy bien
Thank you Ms. JAN and Treniece
Thanks for the help Jan and Treniece
Thank you Jan always helpful .
Ellos estan haciendo un buen trabajo
Jan was friendly and helpful, making the registration process easy. She even found a rate reduction for a unit I'm already renting.
I've had a unit at this location multiple times, for many years, and Ms. Jan has always taken care of me. Easy access with the app. And now ,with the new renovations, there isn't anything you can complain about if the aesthetics was a problem.
Good experience renting with public storage. The lady in the office Jan was very nice and helpful. The storage was clean I moved my stuff right in..
Great experience !!! Jan was very helpful.
Ms. Jan is great. She was very helpful with helping me rent my unit and getting the gate app to work..
My mom was looking for a unit to hold her Mardi Gras throws and Jan was a great help. She was very nice, explained the difference in sizes and made suggestions based on what we needed.
Thank you for all the help Jan and manager Kristen.I aporeciate you both.
Jan at front desk very helpful and friendly ive been with 3 ülus years
Excellent spirit great service
Public storage both here in gretna and in Florida help me so much.thanks
Mrs Jan was so helpful in helping me. I lost my info. Came back and she was delightful to help me. Thanks Mrs Jan
So far all is going well. Using app to open gate is nice. Good customer service.
Thanks for the help Jan and Treniece
Jan helped so very much and is so amazing! Love this place!!
Excellent customer service
Jan was very patient and helpful! Customer service is the best! :)
Jan and Treniece was great considering the power outage in the area
Very nice people there I really like it and it’s cheap then other storages Jan is a nice worker there
Very good customer service jan is very helpful would recommend
The storage is very spacious and well off for saving things, I’ve had mines for 2 years and never had issues I would really recommend this to anyone looking for units such as these.
Very nice person i spoke with this moring but i forgot her name 5/22/24 🥳
Jan and Treniece was great very helpful second time renting and I'm always welcomed
Thank you Jan and Dashauna
Wilfred Is amazing!!!!! Such a kind spirit who’s definitely willing to help and solve the problem! Thank you for making me and my mom’s experience better!
The staff was excellent meeting all my needs I really appreciate the great customer service
I really was satisfied with the storage space and prices, the workers were very polite and professional, very helpful.
Great experience. The service the lady gave was awesome. Extremely knowledgeable and professional.. I'll give her 5 more stars if I could.. I'm gonna find her name and give another review just to make sure she's appreciated..
Jan from public storage in Gretna has a fantastic personality and took care of my problem in 1 minute , excellent employee and I would give her 100 stars if I could !!! Thank you! Definitely I’ll recommend this public storage!
Ms. Jan has got to be the BEST employee this particular location has EVER had!!! I've had a storage unit with this location for over a decade and Ms. Jan and her boss, Ms. Kristen, have been amazing to me!!! Both of them are extremely professional and I am extremely grateful for that!!! Sometimes, I feel like Ms. Jan cares for my unit and my things inside of it more than I do. lol!!! Why??? Because if I am ever late making a payment, Ms. Jan will give me a phone call in a heartbeat to make sure that I am ok and to make me aware of what is going on. Ms. Jan is ALWAYS friendly and super professional over the phone and in person!!! I love hearing her voice!!! 😁 Get a unit at this (Gretna) location and you won't regret it at all. Make sure it's the Belle Chasse Highway location in Gretna though!!!
Jan was very helpful in getting me into a storage unit. She explained everything and it was very simple. Unit was clean no complaints from me 5 stars.
I recently rented a unit from Public storage in Gretna and Jan is very helpful and friendly. Facility is very clean and well kept. I highly recommend this storage unit.
Ms Jan is awesome, always a pleasant person and very patient. Always have a great visit at this location
DaShauna and Loretta was very helpful..very polite
This was my first experience using a storage. Choosing Public Storage Gretna is the best decision I made everything is so convenient nice environment and well organized! the staff is extra nice and reliable they answer all your questions!
Jan is AMAZING!! Thank you so much for your help
They have a great service in gretna area especially Jan who work in the front desk she help me a lot when I need some question about the size and price of the storage ,I give her 10 star if they have it 👍
Jan from public storage in Gretna has a fantastic personality and took care of my problem in 1 minute , excellent employee and I would give her 10 stars if I could !!! Thank you
Raquel and dashauna help with moving in thanks
The lady, Janice, was really helpful. Being out of the country has been difficult, especially with 13-hour time differences.
Thank you!
Avish
After being with them over 2 years no issues. I change banks provide info before new billing cycle end up with 50 in extra charges for being late
Paige was an amazing help with getting my locker quick! Highly recommend.Great person.
Paige was amazing she had been great!! She has helped me with my previous move in and my move in on a new unit today. I couldnt thank her enough. She was professional, very sweet and very knowledgeable thank you Paige
Paige was very helpful ,extremely compassionate. Wonderful person highly recommend her !
Nice well keep up the service is amazing
Very kind, helpful and knowledgeable
6/02/23 Public storage employees ROCK, they helped me out of a Jam zip ties & hangers. 🥰
My friend has a storage their staff friendly very professional and helpful
Had such an amazing experience at this location. Jan was very helpful. I had one or two mishaps and to the rescue she came each time. 10/10 very recommended and ask for her specifically. Thanks Jan!
I rented the unit and the lady was helpful and got me set up! Haven’t started moving my stuff in yet I just rented it today but , no problems! The unit was very clean ! I was surprised how nice the unit looked !
Hi they always give u a call about your storage the manager and always trying to help u thank u Cameron
Jan is an amazing site manager and Cameron is an Awesome general manager!!! So caring and willing to work with you!! Can’t thank them enough!!! 10 stars if I could! ⭐️
Dashauna Was very nice and knowledgeable she went above and beyond and made the process easy
This is a great place for storage of your property. Jan and her crew are knowlegeable and very helpful. I give it 5 stars..
Manager Jan is doing a great job keeping the faculty clean & safe. I have been using the storage for over 5 years and never had an issue.
This storage was professional easy and affordable, with the help of discount and low prices I would rent here again, and talk about great customer care Jan was very helpful professional and down to earth type of person. You will love this place y’all.
I always have a friendly and professional visit all the time . Ms Jan always have such a pleasant attitude. Thank you so much Gretna location .
Cartrina Watts
Jan at Public Storage in Gretna was incredible. Very thoughtful, courteous and professional with helping me deal with a recent billing matter. Appreciate you!
Staff very courteous and accommodating! Would be nice to access after 9pm
Public storage of Gretna is a very clean and well-kept property. The workers are there are really caring and concerned about your personal and loved items. I would recommend well. I have recommended family and friends to rent out their storage units for any type of storage they may need I’ve been with the company for about three years now and my belongings are still in good shape
Jan was nothing but the best. Absolutely amazing service. One of the best people I’ve ever worked with. Thank you Jan! Will be using public storage in the future.
The old white lady I forgot her name she is so sweet not only is she sweet she did help me out , I saw a price rise in my united I came down and she was so helpful thank you Ms.Lady my storage price will remain what I’m paying already THANK YOU AGAIN
I love public storage for protecting my property for so long. The staff is very courteous and helpful.
Thank you for your help JAN , I really love using Public Storage for my Items
Great custumer service, great location and very friendly staff. 👍🏻
If they don't have the size storage you need, they will find it for you.
👍🏻👍🏻
Could not get into my storage unit due to the main door code not working.
Mgr Jan is wonderful to work with! Have had my stuff stored here for over 3 yrs awaiting the end of a home renovation! When a storm damaged my unit, she was on the spot immediately to alert me and get repairs made.
I love the location and the unit. Hoping for a little help.
Mrs. Jane was such a great help to me today she always has a lovely attitude whenever I pay my bill or have a problem with anything
Thank you for all you did for me. I appreciate the help. Thank you so much for help an business you all provided for me
The staff and the manager at the Gretna location are a wonderful combination. Always polite and right to help. Thanks a bunch guys!!
Karl Anderson
Jan is simply amazing! Always on property, ready to help, something you don't see much anymore. Every issue l ever had to address was given the upmost attention and immediate resolution .
Highly disappointed, my unit was infested with rats!!!! All my stuff ruined😭
Clean facility, reasonably priced, and staff was willing to assist though I was a minute past close.
I Most Sincerely Appreciate All The Dedication I Constantly Receive From Your Representative (Ms. Jane) At The Gretna Facility...Again,Thank You So Very Much.
It is what you would expect...
Oh my gosh! I love this place - and it's employees - SO much. I had to sell my Mom's house and opened a storage unit online. I had no idea the experience with them would be so good. Jan Finnie and her co-worker were both kind, generous and helpful. Ms. Finnie was there most of the time I was and she went over and beyond what was expected. I only needed my storage unit for 2-3 months. The experience was wonderful, start to finish. Thanks SO much for taking such good care of everything.
On yesterday Friday June 3rd I was pleased and well served as a customer at public storage I was waited on with patience and courtesy..Thanks for everything BLESSINGS...
Employees are nice and kind. Property nice and clean.
Jan is always so helpful and friendly when I come in to check on my unit. She has gone above and beyond multiple times, and has helped me out of some jams. Great service and maintained property!
PRICE GOUGING: My monthly rent "in these challenging times" increased January 2022 from $278 to $376. This increase is total extortion.
Dashauna and Jan were/are very personable, friendly and professional. They both went out of their way to help my husband and I rent the appropriately-sized storage unit. Above and beyond customer service!! I would recommend to anyone. Thank you for helping us!!
Today I didn’t have the supplies I needed to mail a package and Ms. Jan went above and beyond to make sure I had what I needed. I couldn’t have done it without her help. She’s the best. Thanks again.