Public Storage Self-Storage Units at 3000 Belle Chasse Hwy, Gretna, LA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 29/moSmall 5'x5'- Inside unit
- 1st Floor
$ 29/mo $34Best Price Label -
5'x10'Online only price$ 42/moSmall 5'x10'- Inside unit
- 1st Floor
$ 42/mo $49Best Price Label -
7.5'x10'Online only price$ 56/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 56/mo $65Best Price Label -
5'x10'Online only price$ 58/moSmall 5'x10'- Outside unit
- Drive-up access
$ 58/mo $68Best Price Label -
8'x10'Online only price$ 61/moMedium 8'x10'- Inside unit
- 1st Floor
$ 61/mo $72Best Price Label -
10'x10'Online only price$ 97/moMedium 10'x10'- Outside unit
- Drive-up access
$ 97/mo $114Best Price Label -
10'x15'Online only price$ 141/moLarge 10'x15'- Outside unit
- Drive-up access
$ 141/mo $165Best Price Label -
10'x15'Online only price$ 148/moLarge 10'x15'- Inside unit
- 1st Floor
$ 148/mo $174Best Price Label -
10'x15'Online only price$ 148/moLarge 10'x15'- Inside unit
- 1st Floor
$ 148/mo $174Best Price Label -
10'x20'Online only price$ 158/moLarge 10'x20'- Outside unit
- Drive-up access
$ 158/mo $186Best Price Label -
10'x30'Online only price$ 275/moLarge 10'x30'- Outside unit
- Drive-up access
$ 275/mo $324Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Gretna
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 329)
Jan from public storage in Gretna has a fantastic personality and took care of my problem in 1 minute , excellent employee and I would give her 10 stars if I could !!! Thank you
Raquel and dashauna help with moving in thanks
The lady, Janice, was really helpful. Being out of the country has been difficult, especially with 13-hour time differences. Thank you! Avish
After being with them over 2 years no issues. I change banks provide info before new billing cycle end up with 50 in extra charges for being late
Thanks Kristen!!!!
Paige was very helpful ,extremely compassionate. Wonderful person highly recommend her !
Paige was amazing she had been great!! She has helped me with my previous move in and my move in on a new unit today. I couldnt thank her enough. She was professional, very sweet and very knowledgeable thank you Paige
Paige was an amazing help with getting my locker quick! Highly recommend.Great person.
Nice well keep up the service is amazing
Very kind, helpful and knowledgeable 6/02/23 Public storage employees ROCK, they helped me out of a Jam zip ties & hangers. 🥰
Had such an amazing experience at this location. Jan was very helpful. I had one or two mishaps and to the rescue she came each time. 10/10 very recommended and ask for her specifically. Thanks Jan!
My friend has a storage their staff friendly very professional and helpful
I rented the unit and the lady was helpful and got me set up! Haven’t started moving my stuff in yet I just rented it today but , no problems! The unit was very clean ! I was surprised how nice the unit looked !
Hi they always give u a call about your storage the manager and always trying to help u thank u Cameron
Jan is an amazing site manager and Cameron is an Awesome general manager!!! So caring and willing to work with you!! Can’t thank them enough!!! 10 stars if I could! ⭐️
Dashauna Was very nice and knowledgeable she went above and beyond and made the process easy
This is a great place for storage of your property. Jan and her crew are knowlegeable and very helpful. I give it 5 stars..
Manager Jan is doing a great job keeping the faculty clean & safe. I have been using the storage for over 5 years and never had an issue.
This storage was professional easy and affordable, with the help of discount and low prices I would rent here again, and talk about great customer care Jan was very helpful professional and down to earth type of person. You will love this place y’all.
I always have a friendly and professional visit all the time . Ms Jan always have such a pleasant attitude. Thank you so much Gretna location . Cartrina Watts
Jan at Public Storage in Gretna was incredible. Very thoughtful, courteous and professional with helping me deal with a recent billing matter. Appreciate you!
Staff very courteous and accommodating! Would be nice to access after 9pm
Public storage of Gretna is a very clean and well-kept property. The workers are there are really caring and concerned about your personal and loved items. I would recommend well. I have recommended family and friends to rent out their storage units for any type of storage they may need I’ve been with the company for about three years now and my belongings are still in good shape
Jan was nothing but the best. Absolutely amazing service. One of the best people I’ve ever worked with. Thank you Jan! Will be using public storage in the future.
The old white lady I forgot her name she is so sweet not only is she sweet she did help me out , I saw a price rise in my united I came down and she was so helpful thank you Ms.Lady my storage price will remain what I’m paying already THANK YOU AGAIN
I love public storage for protecting my property for so long. The staff is very courteous and helpful.
Thank you for your help JAN , I really love using Public Storage for my Items
Great custumer service, great location and very friendly staff. 👍🏻 If they don't have the size storage you need, they will find it for you. 👍🏻👍🏻
Could not get into my storage unit due to the main door code not working.
Mgr Jan is wonderful to work with! Have had my stuff stored here for over 3 yrs awaiting the end of a home renovation! When a storm damaged my unit, she was on the spot immediately to alert me and get repairs made.
I love the location and the unit. Hoping for a little help.
Thank you Ms. Kristen.
Mrs. Jane was such a great help to me today she always has a lovely attitude whenever I pay my bill or have a problem with anything
Thanks for the help.
Ms. Jan is a wonderful person, and very helpful. My husband and I do help her out when she needs help. Public Storage stays clean when Ms. Jan is working hard when she's on. My husband and I never had any problems with Public Storage.
Thank you for all you did for me. I appreciate the help. Thank you so much for help an business you all provided for me
The staff and the manager at the Gretna location are a wonderful combination. Always polite and right to help. Thanks a bunch guys!! Karl Anderson
Jan is simply amazing! Always on property, ready to help, something you don't see much anymore. Every issue l ever had to address was given the upmost attention and immediate resolution .
Very helpful!
Highly disappointed, my unit was infested with rats!!!! All my stuff ruined😭
Clean facility, reasonably priced, and staff was willing to assist though I was a minute past close.
Great people
I Most Sincerely Appreciate All The Dedication I Constantly Receive From Your Representative (Ms. Jane) At The Gretna Facility...Again,Thank You So Very Much.
It is what you would expect...
Oh my gosh! I love this place - and it's employees - SO much. I had to sell my Mom's house and opened a storage unit online. I had no idea the experience with them would be so good. Jan Finnie and her co-worker were both kind, generous and helpful. Ms. Finnie was there most of the time I was and she went over and beyond what was expected. I only needed my storage unit for 2-3 months. The experience was wonderful, start to finish. Thanks SO much for taking such good care of everything.
On yesterday Friday June 3rd I was pleased and well served as a customer at public storage I was waited on with patience and courtesy..Thanks for everything BLESSINGS...
Employees are nice and kind. Property nice and clean.
Jan is always so helpful and friendly when I come in to check on my unit. She has gone above and beyond multiple times, and has helped me out of some jams. Great service and maintained property!
PRICE GOUGING: My monthly rent "in these challenging times" increased January 2022 from $278 to $376. This increase is total extortion.
Great customer service
Dashauna and Jan were/are very personable, friendly and professional. They both went out of their way to help my husband and I rent the appropriately-sized storage unit. Above and beyond customer service!! I would recommend to anyone. Thank you for helping us!!
Good customer service
Today I didn’t have the supplies I needed to mail a package and Ms. Jan went above and beyond to make sure I had what I needed. I couldn’t have done it without her help. She’s the best. Thanks again.
Necesitaba un almacenamiento despues de la tormenta. Ms. Jane Muy agradable, ella me ayudo gracias. Hablo muy poco inglés.
The worst storage place I have ever rented rats destroyed a lot of my stuff there is mold in the unit and the insurance is a joke u pay for never again will I ever go to them and they went up 35 bucks on my rent I am not paying for rats to live in my stuff
I think the service at public storage is very poor you call and you can’t get a hold of a person I want to pay my bill and I can’tBecause I can’t talk to a person
Great location. Well maintained property, professional, and courteous employees.
Great customer service
Race car tracks in it
I wish I read the negative reviews before renting from these people. I removed everything on 6/30. But, the so called "sweet nice" manager hangs up on me and put in my account i left on 7/4. She charges me 131 dollars for the entire month of July. I'm letting the words out to not...I repeat not rent from them. Don't believe their first month half off. They will charge you 30% whenever they feel like it for absolutely no reason.
This is my first review ever. Oh boy. Go there at your own risk. You'll pay more and more than what your belongings are worth. They will find a way to bill you even after you leave. Check out the "positive" reviews. Ask yourself why so many people create one account just to leave one glowing review about the managers. Even better, some people write reviews for the same company at two different locations. These reviewers must really love this company. During the pandemic, everyone is struggling but this company's main goal is to raise rent and rip you off anyway they can. Again. Beware.
Jan was super nice and it was a really great experience. It’s nice to know that there there are still decent people left in this world. Great customer service.
Ms Jan had amazing customer service!!!
Jan was very helpful in getting me into a storage unit. She explained everything and it was very simple. Unit was clean no complaints from me 5 stars
Tricky to get in and out of. Over priced. Clean and convenient location
I received excellent customer service today by Dashawna n Jan today..... helped me set up on line acct.... n mobile gate asscess their help is greatly appreciated.....
Good service👏
I'm really tahnkfull with gretna public storage , Jan was really friendly and helpful thank u guys for such a great service! Estoy sumamente agradecido con el servicio de ellos , nos ayudan para poder obtener la unidad sin complicacion y con solamente el pasaporte si es necesario, muchas gacias por su excelente servicio
Really great service. She didn't take all day and she Ms. J was super helpful..
Ms Jan and Ms Dashauna are the absolute best. They provide the best customer service and if I never I need help, they are so friendly.
Great experience very professional. Answered all questions and were extremely helpful. Jan and DaShawna made the renting process easy.
Highly recommend. The ladies were very nice and super helpful. Unit and area was all very clean.
Nice space good price great employee!
Clean property
The ladies Jan and DeShauna were very helpful. Great experience !!!
Great experience. Units very clean. Jan and Deshawna were very helpful.
Jan and Dashauna , they are the best.
Great Customer Service
Deshauna was great ! She helped me with all my storing needs, I never had to store before and had no clue where to start, she was hands on, told me everything there was to know about storing, and protecting my items. Thanks again Deshauna
Dashauna at the Gretna location was the most willing/helpful associate I've ever encountered at Public Storage. She was able to listen to my concerns and needs, which she resolved in a matter of minutes. Great friendly service.
Great environment
I was amazed by the hospitality & knowledge Dashuana had shown while I was there. She handle us with a polite tone & I would recommend a friend.
Jan and Dashauna gave us great service
Friendly and Helpful Service
I had good service today I love them ppl
Jan is the best!
Deshauna is very helpful and polite
Great customer service
Nice place clean
Great experience !!! Jan and Deshawna were very helpful.
Thanks Jan and dashauna💯💯💯 I appreciate your service at the public storage in Gretna. I will refer one million customer if I can. P.s Y’all the best!!!!!!!!!!!!!!!!!!!!!!
Good customer services
Great people and good service
Awesome customer service
Awesome ladies and very helpful
The staff was great. Knowledgeable and helpful.
Lovely ladies at Gretna Public Storage. Very helpful and friendly.
I wanna say thank you to Jan && Dashauna they was very friendly && nice also VERY VERYY HELPFUL in finding the right fit for me! I’ll love to go back just to talk & laugh with them.
Employees there are very nice and helpful
Great service
Public storage in Gretna,La has great customer service. Dashauna was very helpful and had some of the best customer service that I have seen so far.
Great wonderful people, pleasant attitudes, very helpful.
Me Jan& Dashauna was very nice and helpful to me and my spouse... Thanx so much ❤️😀 for the great experience we had we those ladies......
Very easy and convenient to secure unit. Staff was very nice and helped the check in process quick and easy!!
Thanks to Jan and Dashauna for give me the correct information they gave me a 5 star service. Great job girls.
Friendly and professional. Love the service.
Jan & Dashauna are amazing!! I didn’t think for a second that the process of renting a storage unit could be so pleasant or efficient. If I ever find myself in the situation where I need to recommend a storage unit company, I’m sending them straight here.
Too expensive ! Yearly price increase
Ellos estan haciendo un buen trabajo
It was real easy to rent and good access
Thanks to Jan and Dashauna for being the best team I've had at Public Storage. I've been here for a while and seen staff come and go. But this team of Jan and Dashauns has been the most helpful and professional.
First time ever using a storage facility and I picked the best one. Jan & Dashauna were great and super friendly. We talked for a while like old friends. And my husband had to spoil our fun. Awesome business over there in and would recommend this place to everybody.
Outstanding customer service at gretna location
how mut ch is the price i
Best customer service, super secure, and clean
Just moved in. The staff, Jan and DeShauna is excellent. Best prices for the area.
Great service and good people
Jan and Dashauna were very helpful and professional.I rented a storage unit but one day left my Keys in the car and they were very helpful and sweet as I waited for triple A.
I literally just met Jan && Dashauna and I feel like I known them my whole life. There awesome I love them :)
Dashauna and Jan did an awesome job..I would recommend this storage to anyone
Was looking for a cheap price close by. Customer service!!!!
Aky lo atiende muy bien sele recomienda
I experienced a horrific customer care situation at the Harvey location to call it disgusting at least. The district manager took care of it and referred me to the gretna location. WHAT A DIFFERENCE. Jan & Dashauna knew Of the situation and were extremely friendly and helpful. Apologized on behalf of other employees which showed class on their part for the lack of class of the Harvey location employee. I am very thankful for the manager, Karina, for the resolution and the Gretna location for the professionalism. Highly recommend Gretna. They receive the 5 stars! Well done
Great customer service, convenient
Great employees! Low rates great space
My experience is so overwhelming with ms jane and Dashauna outstanding customers service💯
Dashauna and Jan have great customerservicethey save me $100.00
Very good experience. The staff was professional, courteous, and efficient. What more could one ask for?
Excellent service and best storage ever !!!
Great customer service and good price
The office staff, Jan and Dashauna , are wonderful. They made me feel completely at home and at ease. Both were very knowledgeable and customer-friendly. Thank you for such dedicated employees at the Gretna location
This is my 4th time back and this place is awesome because they take good of my things. The associated Jan and dashauna are they best..and I will continue to store here
Good price and clean.
The best service and a costumer attention!!❤️❤️😎I recommend this place to all ..nice desk service 😇😇😇😇
Jan was very helpful! She was patient with me and help me find the storage unit, with the right size, I was looking for.
Raquel is a good worker and has good customer service I love her
Raquel is a sweetheart. I lost my aunt last night and my mind was all over the place. She was so patient with me. Raquel and Jan made me feel like I was with family. I felt so welcomed. This is the first time I have rented from here but just know public storage has a customer for life!!!! Thanks guys "You Rock" !!!!!
Marvelous individual. May God keep you in His loving care. Thank you! Miss Raquel
Raquel and Jan Did A Good Job and awesome job those ladies help me very Good thanks you ladies
Fantastic people very pleased with the service.
Ashley Dorrity was EXTREMELY helpful and accommodating
i was famished and Ms Jan Blessed me with 2 of my favorite candies...twix😊
Great location
I paid my storages 2 days ago and still can't get in my units. Very bad business.
Debra was very helpful, courteous and professional. I appreciate good cus5omer service and she definitely gets two thumbs up in that,department.
They have a horrible bug bug and infrastructure problem. Half the stuff I stored was destroyed. Everything covered in mold and mildew with roaches everywhere and in everything that was in closed bend. Don’t bother wasting your money here because it is not cheap either.
This company has THE WORST customer service that I have EVER witnessed. From the local attendant, Jan, to two District Managers, Daniel and Miranda, I was talked down to, cut off when trying to speak, belittled, and very under appreciated as a customer. This was all once i FINALLY was able to talk to a manger...Daniel does not answer calls nor does he return them.. I do not recommend this company AT ALL based on the lack of respect and ill mannered treatment that I recieved. I would gladly pay a few more dollars with a competitor and be treated like a human being. I strongly urge you not to support this company!!
To be honest, my experience here much beyond my expectation! My friends registered a storage unite here without telling me the unit number, and they forgot full in the full information of theirs or mine. So by the time I arrived at the Public Storage with all my packages alone, the front office just couldn't find the right unit. I was so upset and though about rent another unit at the time (my friends just didn't answer my phone at the time), but the lady at the front desk helped me to search for my unit again and again, including names, phone numbers, and finally found mine with address. Thank her so much for not giving up! After that she also helped me to carry all my stuffs to my unit, which was such a frustrated work if I have to do it by myself. That lady was sooooo nice, and I definitely recommend this public storage spot!!!
Good size storage facility and units, but it's all one floor.
Lord forbid you have a whole lot of stuff because they don’t even have carts or buggies to transport your stuff from your car to the unit. The district manager doesn’t even answer the phone when you call.
Dashawna was very helpful. Me and my husband had to change a storage unit snd she help us quickly and precise. Great place and would defintely recommend.
If I had the option, I'd prefer to keep it all in a garage...
Dashawna was very attentive and informative in helping me move into unit., good location for Gretna area
Dashaema Help me out with better information That I didn't know about him being a professional thank you so much
Asriel, OMG....!😊 THIS GUY IS GREAT! He really helped me out. He got on the computer and got names & numbers for me. He helped me out with my account payment information. I'm new to the NOLA area, I can truly say I will be coming in when he is on the clock. I also observed him helping others and he was very informative and knowledgeable about PS. Public Storage y'all got a gem when your company hired him!😊 DRMF!💥
Shari and dashauna are wonderful women and always provide great service. Any problems they fix for me. Love them
Sherri is very helpful and nice!
I have always had a pleasant conversation with the team at this store. Sherri and her crew are awesome!!
Sheri was awesome and went above and beyond the "call of duty" to help me get settled and understand the storage process. She also lives on/near the property and surveys it regularly, so that's an extra bonus. Very happy to have found this location:)
I visited the facility today Nov 6 2017 and the customer service representative was so rude her name was Le'Juan she literally shouldn't be working in customer service she ignoring my inquiries and had the nastiest attitude and at one point she even got loud in front of the manager and was rolling eyes and neck it was too much she really needs to be fired and I wouldn't recommend this location to anybody. Zero stars
La’Jean gave me excellent customer service. I wanted to see serval units she didn’t complain at all she showed me every unit I asked about. I didn’t end up renting but this young lady had a nice attitude the whole time.
It great place so helpful
Great customers service from sheila on today very informative and patient
Shelia gave me great customer service she even offered me ways to protect my stuff but i could not afford it today but she still gave me 5 star treatment
Shelia was very helpful today. She made sure i didn't need anything else for my unit. She was very friendly & easy to talk too.
Sheila and Irv were very helpful in helping me finding the right storage unit and also sold me some mattress bags.
Sheia help me pick out a big enough space for my home u rented a 10×30 and she told me about boxes and damp check she help me pick them out thank you public
Great working with Shelia helpful to me on today with my move it great job
Many layers of security, especially if you have a climate controlled unit. We feel very safe storing our belongings here. This city is small enough that paying half the price for a unit "on the other side of the river" really isn't that bad.
Shelia gave me 5 Star customer service today I viewed 2 units and she was helpful Thnak You Shelia
Great customer services with sheila today even though she is not feeling well thanks
Nice
Great customer service on today working with Sheila I viewed the space on yesterday and decided to rent on today Thank you again
Had a great experience working with sheila today she was extra helpful to me and the other lady who was there yesterday was helpful to thank you
Great customer service with sheila today while in the office paying my monthly bill thank you
Great customer service today with MS Sheila even after making her show me 3 different size units today she was still helpful to me
Great rental experience with Sheila today helped me decide on which size unit I needed today great customer service
Sheila and Clarence was amazing they was big help ever thanks so so much for everything god bless both of you Stacey Gulett
Clarence and Sheila gave me excellent customer service today I was a customer at cube smart and my unit was broken into and no one called me so I moved here to public storage and was assured by Sheila that my stuff would be safely stored here and in the event if anything I would be notified immediately Thank You again public storage
Ms Shelia was real nice and helpful . Great attitude and she really helped me protect my stuff damp check and stretch wrap of purchase to help you stuff I am storing
Great customer service from Sheila she had several customers in office but she moved very quickly and made sure everyone was well taken care of Thank You again Sheila
Very professional and nice.I will refer my friends anyday..
Shelia was a pleasure working with on today I came there twice and finally decided to rent with her today Thank You Shelia at Gretna
Very Great customer service working with shellac today very professional
Great customer service from sheila today when I made my payment very nice
Shelia and clearnce showed me the space
Natalie is always pleasant and knows her stuff. Great CSR......
I couldn't have been more pleased with my experience. Natalie was extremely helpful.
The customer service at this location was awesome the two young ladies Kristi S and Nathalie B were very well mannered and a very good help! I would recommend this place to anyone! The best service around! Thank you ladies
Natalie was a great help and very helpful
Natalie was great!
All of my furniture was ruined by a leak in the roof. What wasn't water damaged was covered in mold. According to them "Public Storage is not responsible for your belongings". They also said "it should be thought of as storing your belonging in an outside shed". I can somewhat agree with that as I don't expect everything to be clean when I pull it out, but I do expect it to be usable when I pick it up. If this is the norm, why would anyone pay to store things here? What service are you providing if your customers can't be reasonably assured that their belongings will come out in a similar condition as when they were brought in? Basically, over the course of roughly 1 year, I paid them $1250 to ruin my belongings. Then had to go remove them. The lady on site is nice, though wasn't able to help. I spoke to her district manage who was no help. I then got in touch with regional manager who just kicked me back down to the manager below her. All answers were "we aren't responsible" and "that's what insurance is for". In short, if you aren't terribly connected to your belongings then store them here. Just be sure to over insure them.
Natalie was extremely helpful. Great rates. Mandatory insurance fee.
I have stored here twice! Both times it has been a great experience. Natalie is extremely helpful and is one of the nicest people I have ever met.
I went into the Gretna, LA Public Storage to get information about renting a storage unit. Natalie helped me and it was a less stressful experience than I had expected. I dreaded having to decide on what I really needed and she had so much knowledge and led me to rent the largest storage that you have which a perfect size once it was filled. She was efficient, very professional and clear about my options. Thanks to Natalie, I was able to finish my business quickly and go about my day. Thanks.
Natalie, a property manager, is AWESOME,, very nice,, professional and informative. She was very helpful with tips on how to make the move into storage easy. Great Customer Service!!!
Great ladies, everything was awesome
Employees are courteous and do a great job!!
Natalie and Treniece really, really make my day when I visit the property.... always a pleasure.....
Natalie is very professional and helpful.... I thank u for having her as a customer rep.
Treniece was very knowledgeable, and very professional, her hospitality a plus ........
Treniece was the best and most helpful. Unit was awesome, clean and easy to get our things into. Best experience.
Great experience with Treniece, she knew exactly what I needed just from telling her what I was storing, she also gave great advice on how to protect my Items...Greatly appreciate everything she she had to offer 😉
Thank you, Natalie Beraud and the entire team at Public Storage for your professional and friendly service.
Natalie was vey helpful and informative. 😀
Natalie is awesome second time dealing with her great person and helpful
Natalie gave me great service and is an asset to Public Storage!
Natalie is an angel and she helps us out a lot and its a pleasure doing business with her and if she goes then we will go with her and that's a promise.
I loved the help time after time with Natalie! She is awesome and she goes above and beyond to help me with my unit! I would recommend Public storage to anyone! She is a great!
The woman who help us name was Shamakia she really helped us move in with the best customer service. She was very helpful and a sweet personality! I Will be referring!
Natalie has exhibited great customer service from the beginning of my rental process. She has very good people and problem solving skills. I thank you Public Storage for hiring her.
Natalie gives amazing customer. Her abilities to multi-task while handling multiple customers is exceptional. Indeed she is diligent and professional yet warm and charming. 100 percent satisfied customers from the Hammonds thanks natalie
Natalie you sold us... you helped us make the right decision for storage usage. thanks for tolerating our thousands of questions. so take care of our equipment for us. lol pleasure meeting you
Had a great experience storing my stuff with these guys! Natalie is fantastic and so helpful with all my needs.
The young lady was nice and courteous
Let me begin by saying that Natalie in the front office was wonderful and very helpful. That said, I used this storage unit for 6 years, paying $120 a month (the rate started much lower). When I opened my unit (in the F building) there was extensive termite damage and evidence of rodents (droppings and large gnaw marks on wooden furniture). Roaches and spiders were thriving in there as well. If the item was not glass or metal it had to be thrown away. All of my furniture, linens, childhood toys, books, and artwork were destroyed. I would absolutely never recommend the use of this facility or this company. But if you do, make sure you are not being assigned to the F building. I am not the first person this has happened to in that specific building.
This location is better than the rest. After contacting several public storage locations I found this one which not only had the exact unit I NEED EDUCATION but provided me with what i consider OUTSTANDING service. Natalie was fantastic. And even gave me a no hassle refund after I made a silly impulse purchase. I definitely will be doing all my storage business with this location ONLY be doing all mu storage business with this location and this location Only.
Natalie and Clarence
Great service
Natalie was awesome! She made me feel comfortable and at home!
Natalie was great help for my move into the unit. keep up the good work.
Awesome employees. Clarence and Natalie are very professional. Will recommend them.
Clarence and Natalie are a very helpful and professional duo.
great team
I will recommend public storage to family and friends. Natalie keep of the wonderful work and beautiful spirit.
Awesome service
Natalie and clarence are great customer service reps. I had a great conversation with them both. They make u feel like they really care. Natalie really knows her job. They r very helpful.
With Natalie running this location, she Has to be one of the top employees ...Best in the business. Customer Service A+++ Help with issues A+++ I own my own business and if she was not employed, I would higher her my self She Runs This facility like a Well oiled machine.
Great customer service from Natalie! Gave me all the help I needed!
Love my experience...Natalie is very helpful and very nice .
Natalie is very professional
Natalie is Awesome. She always has a good attitude and has good information about the company.
Ashlee was amazing and very helpful!
Manager Natalie is very nasty and has a very unpleasant attitude. She thin
My service with Natalie and Treniece was awesome
I really appreciate the wonderful and pleasant service that I receive every time I come to public storage to pay my bill each month. Natalie always has a smile on her face, and you don't see that much in customer service anymore. Great just great!
Natalie was wonderful!
Service was great!
This was my first time ever requiring public storage. So needless to say, I was apprehensive with accessing this type of service. Upon my initial contact to Public Storage, I spoke with Natalie. She was very professional, knowledgeable, and compassionate. I informed her of the length of my travels, and provided an ETA. She assured me the process would not take long, and if there was a delay in my arrival, to contact her, in order to make sure she could accomodate my storage needs. She truly assisted with minimizing the stress I was experiencing. Upon my arrival, Natalie was present, busy assisting another customer. I was assisted by Treniece, who was exemplary of an employee, who possesses a high level of professionalism. Treniece efficiently completed the storage rental process, and also sealed the unwarranted stress I was experiencing. Both of these ladies are an asset to this company. BIG UPS TO YOU BOTH!!! Thank-You!!!!!!
The women at this location are very warm welcoming to the customers. Every time I go to pay my bill I am greeted with a hello and a smile. The area is always clean. When I am there I see them checking the area. They pay attention to what is going on on the property. Over all I love the way they welcome the customers. I do think that your company should have a customer courtesy discount on the move in date of the anniversary. I have rented since 2011 and it seems like every year the price goes up. I am pretty sure there are others who would recommend this as well.
Service was great Treniece and Natalie
Natalie and Treniece is awesome, Love the way they keep their property
Was wonderful they have all my storage needs
Wonderful property manager. She's great
Natalie and Tremiece did an excellent job!!!!
Natalie and Tremiece were a great help!!!! I recommend everyone to come here!!!!
The ladies at the front desk are wonderful I will always do business at this location
TRENIECE WAS VERY NICE AND PLEASANT
Customer service knowledge and care was very helpful. Treniece was very patient and helped found the perfect storage unit for me.
Everything is as described. Natalie was very helpful. I moved in during june and was surprised at how cool the temperature was in spite of my unit not being climate controlled.