Hunter was excellent to work with!
Hunter did an awesome job taken care of me. Highly recommend their services.
Hunter was very helpful and understanding when I had to switch from one RV spot to one that better suited my needs. He was friendly, professional and made the process as smooth as possible. Great job!
Hunter was so helpful and kind when showing me how to get into my unit and use the gates. Thank you!!
Hunter was capable and helped me get my app working for my storage
Misael was Great!! & Very helpful
Quick and easy experience. In and out in under 20 minutes. Hunter was very helpful and professional.
Hunter was helpful and knowledgeable when we needed help finding a more suitable space for our camper. He was easy and kind to work with. We will be sticking around!
Started rental today with Hunter. He made it super easy and quick to get my space!
Hunter, I like your kindness and lot today.!!
Andrew and Hunter saved the day and were outstanding in providing exemplary customer service.
I inadvertently failed to put my lock on my storage unit. After noticing the lock in my vehicle console several days later, I was horrified. I assumed that my belongings were gone by now and I was kicking myself for committing the oversight.
I drove rapidly to the Chamberlain lane location and went directly to my unit. It had a lock on it. About that time two young men, Andrew and Hunter, pulled up on a golf cart and removed their lock and opened my door to all of my belongings still intact! Bravo guys! Bravo and thank you!
HUNTER HE IS AMAZING AND KIND PERSON!
Stopped by the Chamberlain Lane location today to check on my camper. Andrew and Hunter in the office were super polite and helpful. Also very glad to see the parking lot repairs.
Hunter and the rest of the crew were great with helping us…come and get a unit from the gang!
Great service from Andrew and Hunter !!!
My mom maintained two storage units here for YEARS that we recently purged and consolidated into one for the family. Andrew was top notch in helping my mom figure out a better option that accommodated our needs while saving money. He was always extremely patient, informative, and respectful during each of our encounters as we cleaned out our units and moved into our new one, even while driving around to teach and introduce the trainees we may be working with in the future. Overall, I would definitely recommend this Public Storage location for the cleanliness, professionalism, and ability to hire quality staff!
Great staff. They are very accommodating. I’ve been a customer for several years.
Andrew was very helpful he was pleasure to work with.
Andrew... was wonderful ! Very efficient
Would like to do business with folks like him all the time.
I recently called about units at this location, spoke with Joe. He was so helpful in explaining unit sizes, pricing, and availability. Thank you for being so courteous and helpful
I came into the store to look for a unit and Stacy was extremely helpful! She recommended the perfect size unit for my needs.
Andrew was of great help to me today.great attitude
Hunter and Andrew are amazing to deal with
It was a great experience.
Wonderful service and great value from Andrew
Awesome customer service from Andrew! Professional yet personable and efficient. Recommend
Misael at the lake park location was super helpful and nice. Got me in and out very quick and was great to talk to
I just leased a parking space and Joe made the experience so easy. He was wonderful to talk with and extremely helpful. Thank you!!! I met with Joe again today and like all the other times he was a pleasure to work with. He took care of everything I needed done!!!
Andrew did an outstanding job of explaining everything and getting me the perfect spot to store my boat!
Andrew and the public storage team has been amazing! The process was great and he fixed my phone too! Thank you so much!
Andrew was a pleasure to work with. He needs a raise and promotion!
My experience at public storage today was amazing! Andrew was awesome and I can’t wait to move in! Great job!
Public storage has always treated me so great! They’re the best, thank you Andrew for excellent service!! Highly recommended
Jon did a great job and is always polite and very helpful
Joe was great alot of help.
Joe did great !! Very nice !!!
MJ was very sweet and she knew just the right things to make me wanna come back! Thank you Public Storage!!
Great service and excellent customer care Joe and Andrew
awesome
Great experience and joe took care of my questions
Fantastic great service by Joe.
Samantha was amazing. Actually came in to remove my stuff bc I couldn't afford it anymore and ended up leaving happy and not removing my stuff. We worked things out to work for both of us! They kept a customer and I got to keep my unit and leave happy!! THANK YOU SAMANTHA 😊 you truly helped more than you probably relize! Your amazing!
Joe was awesome and got me switched over to a bigger unit without any hassle. Highly recommend
Joe and Andrew did a wonderful job
Joe and Andrew did a great job
Joe did a great job helping me getting a bigger unit
Joe was a great help and able to help me get my reservation sorted out. Thanks!
Great storage spot, Joe at the front desk was very helpful
I’m mokhtar sabar i visited the rental office in 3520 chamberlain louisville ky and the office lady Ms.Pauline she was very friendly and nice and very helpful . i can give her 5 stars 🌟 for all her service but she deserves more than that because she was very helpful and nice
Great experience with Joe !!
Joe was amazing and so helpful!
Great location. Joe was very helpful! Very easy to setup!
Joe was awesome. Pleasant and courteous.
Joe was a slam dunk today. Took care of everything and solved my problems! Super!
Joe is the cream of the crop, he helped me with multiple issues and gave extra customer service that’s missing in today’s world! Joe is the best employee at any business I’ve encountered in a long time
Joe was great. Very helpful
Had a great experience with Joe renting our storage unit. He was very friendly and answered all our questions. He was efficient and made the reservation process easy. Glad to have rented from Public Storage on Chamberlain Rd (Louisville)
I have had the pleasure of working with Abel at the Public Storage on Chamberlain Lane in Louisville, Kentucky. He is by far extraordinary in his ability to always be patient, helpful, professional. I give Abel a 10 star review. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I've been with public storage for the last twenty four years.They've been excellent to work with always took great care of me, very safe and secure, really nice people.Abel the manager he's the best!
Abel is so amazing and always helpful. He’s the best!! Anytime I had a question or an issue. He solved it that day. The storage unit is very easily accessible and clean. Definitely got me through my storage needs when I needed it most. Thank you so much.
Awesome folks especially Abel
Kendra is a hard worker and full of energy! She brings joy to the environment and is a pleasure to work with.
Kendra is awesome! Thank you!
Very friendly staff. Joe was very helpful. Made my reservation extremely easy.
Joe is patient and amazing
Joe is so easy to work with. Great guy
great customer service excellent experience & very very very helpful abel
Abel was amazing! He helped me a lot. Even after hours, they stayed to complete my rental needs. He was super friendly and went above and beyond to ensure that I got the spot that would work for me. Their tailored service was truly amazing.
Abel excelente persona buena atención todo explicado correctamente lo recomiendo
Great customer service. Outstanding knowledge to help me resolve a situation with my Abel is great
Abel was very nice and professional and prices are reasonable.
Best customer service! Love management, Mary and Kim are the best!
Abel was awesome! Great customer service!
i was talking to a Rep on the phone for 30 minutes before I seen Abel at 3520 Chamberlin Ln, The phone rep I had to repeat myself a few times like he could not understand me are would talk over me while I explained to him what I needed. I noticed Abel coming from one of the unit and went into the office and he was able to complete my request in a matter of minutes. Good Deal.
Mary was super helpful and the facility is very clean and well kept.
Place is super clean and secure. Mary is wonderful, she was so helpful and showed us around.
Great service! Love this place!
Quick process to buy unit. Friendly and fast.
Mary is the best site manager!
Robert provide great service and was very thorough. I greatly appreciate it.
Abel is absolutely AMAZING!!!!!! He truly is the reason why I rented a storage unit at this location. He will go out of his way to help you find the perfect size unit and even give you pointers on how to pack it correctly. Beyond professional, compassionate and kind. A true asset to Public Storage!!!!!!
Abel helped us tremendously! Thanks so much!
Exelente el trato y la atención de Abel en este storage. Me recibió con una sonrisa, me mostró todo, y fue muy ameno el proceso. Estoy muy contento de conocer personas así, que hacen muy bien su trabajo y ayudan al cliente a tener una mejor experiencia. Gracias Abel por ser como eres.
Abel's treatment and attention at this storage facility were excellent. He greeted me with a smile, showed me everything, and the process was very pleasant. I am very happy to meet people like hin, who do their job very well and help the customer have a better experience. Thank you Abel for being the way you are.
Abel, es muy excelente, en su trabajo, me ayudó en todo lo que yo necesitaba. Estoy muy agradecido con él
Excellent manager service
Satisfied when I walked in with questions and Abel was very friendly, helpful and professional about it all. The storage room is just the size I was looking for and clean. Would definitely recommend.
My experience with Summer was delightful. She's was very sweet and explanatory. Not to mention she was very beautiful. I Should've gotten her phone number.
We were very pleased when we met Abel when we walked in. He was friendly and helpful as we were looking for a rental location. Great customer service and generally good location. We have used a few self storage places over the years and this is one of the better ones, even if it doesn’t look so fresh and shiny in the outside. It seems safe and secure, and friendly.
Abel and Summer are the best and most helpful people I’ve dealt with. I rented at accomack Dr for convenience but if I could do it again I’d go to chamberlain ln. If I could give more stars for them I would.
I just wanna take the time to recognize an outstanding individual at this location. His name is Abel. He did a phenomenal job of getting me assigned a new unit. Extremely professional and courteous and very knowledgeable on the whole process. He took time out of his day to set up an appointment with me that worked for my schedule after I did the online rental process.
Being military, I have utilized these types of Public Storage places many times and I can say without a doubt, Abel is the best and most courteous and friendly staff member I have ever come across at a storage rental facility.
I hope that corporate recognizes Abel for his outstanding job. He is definitely someone they would want to keep here on site.
What a great job!
I spoke with Abel on the phone, he was extremely helpful finding me storage for my trailer.
I would like to start this review by Thanking Able over at Chainberlain lane (storage). The most kind & professional person & Great at problem solving. I do wish there were more people like Able. I will be referring my friends & family. Thank you again Able for all your help ! We appreciate you ! And Thank you Public Storage.
Abel is amazing and so helpful! Thank you so much! You Rock!
Abel was quick and through and great to work with.
Very convenient storage for us!
I just rented a unit at the Chamberlain Ln. Storage facility with Summer. She was so kind, patient and professional.
I had an excellent experience with this Public Storage facility, ChamberlainLn, Lou, KY! From the very beginning, the manager, Abel, was incredibly friendly and helpful throughout the entire process. I made my reservation online, and the manager walked me through everything, ensuring it was smooth and easy. They went out of their way to answer all my questions and make sure I understood everything. The facility itself is clean, secure, and well-maintained. I recommend this place to anyone looking for reliable storage with top-notch customer service!
Abel was really friendly and make all the process very easy I will recommend it any time
Many happy and smiling faces to help in my processes/purchases.
Summer gave us Excellent service nd ws very understanding of our deficiencies. She’s a Good nd conscious “people person”. So glad she was here to help us out.
Taylin gave us a great experience at this Public Storage facility. She gave us great recommendations and ways to save money! We really appreciated her hospitality and help.
Taylin was great and very professional!
Abel was a great help with my issue today and he went above and beyond to get it resolved quickly. Great Customer Service !
Taylin did an amazing job helping me with my unit transfer, made it super easy and quick !
Thank you for help me on the union to do a great job. Appreciate it. Ever . You do it for our community Thank You. Taylor
Taylin was amazing in helping facilitate the rental of our storage unit. She was kind, patient and lovely to work with. Thank you, Taylin!
Taylin was a great help and very pleasant.
Miss Taylin she's always nice with a smile on the face and respect and understanding even though I am late but majority of the time I'm grateful for her
Taylin provided excellent service. She walked me to the site and explained in detail what the cost would be. She was very considerate and professional.
Convient location near freeway. Taylin is friendly and helpful getting us a storage unit and space. A+++ customer service! Thank you!
Taylin was super helpful and helped us get everything set up!
Taylin was great. Super friendly and helpful.
Taylin was awesome! She made it an easy and seamless process!
Awesome service Taylor thank you!
Taylin was absolutely amazing with the set up.
Taylin was very friendly and helpful!
Taylin me dio un servicio muy bueno lo recomiendo
Abel was super helpful great guy
Abel was very helpful, site is always clean and well maintained, nice spot to store your belongings
Taylin was very sweet and understanding and helped me and my friend through the process! Since me and my friend don't particular know how it worked, we asked all these questions and her response was clear and helpful!!
Taylin is the kindest funniest employee ever, she helped us so much and was so conversational and awesome! I’m so happy to have a storage unit now at a low price!
Today I was attended by Samantha, she was so attentive and her attitude was so kind,
Taylor was the best! Very hospitable and knowledgeable. She made renting easy and also made sure I understood the fees, fine print, and payment schedule. Thank you so very much. You were the best part of a hard move!
Recently moved my trailer to this location. Taylin the office manager is absolutely the best. Customer focused and very personable. Worked with me to find me a perfect spot on their grounds.
Taylin was a pleasure she helped me out so much I appreciate her service she has great hospitality service!
Thank you Taylin!
The office guy from Florida was awesome, very helpful.
Taylin provides excellent service. She went out of her way to help me even my account is in indiana.
Taylor es muy amable y me ayudó rápido con mi trámite 100% recomendable
Taylin helped me so much and she speaks Spanish for anyone who is looking like me.
Taylin was amazing. Love how easy the process is to get storage.
Mention Allison Excelente Servicio Y Muy Amable
Great experience during the year we used this storage facility!
Awesome place. Had absolutely no troubles using the facility or any problems from the workers.
Taylin did such a good job with communicating everything over the phone and made it nice and easy when I started the move in process.
Abel is a great help he is awesome person!!!
Taylin was very good and helpfull make sure you talk with taylin easy to communicate with
Taylin awesome job would recommend her services again
Taylin was so helpful in making sure I made the right choice in the size needed. She was helpful in the process of renting from Public Storage. I can not thank her enough for helping me today!! Excellent customer service all around and such a sweet person.
Taylin was incredible throughout my move(s)! I highly recommend using this unit and ask for Taylin!
New management but Miss.Taylin has been very nice, and extremely helpful!
Wonderful customer service! Thank you, Taylin!
Taylin was so helpful with me! It was a pleasure working with her. She explained everything very thoroughly and the storage area is clean and well lit.
The team at the Chamberlain Road location were amazing to work with. We had an executive client with very unique storage needs and the team worked with us to get everything handled. HUGE shout out to Taylin, Allison and Abel. Thank you!
Allyson was so friendly and helpful!
The best customer service ever! Taylin speaks English and Spanish she is friendly , very professional and extremely helpful! She accommodated us in the best spot. I do recommend this place!
Taylin is amazing. Great rate, great spot! Easy registration process!!!
Taylin has been very helpful from the time a requested info to becoming a customer! I would recommend this location to anyone
Taylin was very helpful and pleasant!
Àllyson was fantastic and helped with all my needs!
Taylin has been so helpful! Taylin goes above and beyond to make managing the storage unit a stress-free experience.
Taylin was very welcoming and I knew once I met her I found the perfect storage place for my family! Her knowledge & expertise of the facility and the best place for my RV was above my expectations! Well Done!!
Allyson went ABOVE and BEYOND to help me! The premises are secure and clean. Allyson helped me figure out how to get the key to work I couldn't figure it out. She is amazing, kind, and helpful.
I’m new to camping and driving campers. PS and it’s great staff, Allyson, have been so helpful getting me set up in a spot I can safely use. It’s also so safe here. No problems in my year plus with them!
Taylin was so nice and helpful renting from public storage was very convenient and easy getting set up with my storage, Taylin is the Best. She is so helpful and assuring making me comfortable doing business.
Thank you Taylin
Taylin was a great help and made me feel well taken care of. Highly recommend
Great customer service , fast response time . Made me feel very welcome and was really patient explaining everything and helpful ! Taylin was Awesome.
Great facility and great customer service
Taylin was wonderful to work with. Excellent customer service.
Allyson was extremely helpful in finding me an affordable storage spot for my camper. Very kind and professional. Had an answer for all my questions and concerns.
Taylin,
Thank you so much, for your support and guide on renting the units. You make it so easy thank youuuuuuuu
Very professional, informed, and personable. Good choice hiring!
I had a problem and Taylin addressed it and took care of the situation immediately. She always has a positive attitude and is always helpful!
Great experience! Taylin was fantastic!
Taylin was very friendly and very helpful
Taylin was very helpful and nice to work with. Using the storage unit was easy and convenient.
Once again, Taylin to the rescue. Always there to be professional and help ensure customer satisfaction comes first. Definitely a top notch manager through and through.
Taylin was absolutely amazing! She was so kind and helpful and made the process so easy. Definitely recommend.
Taylin was a great help today!!
Taylin was so great!!! The system was not accurate at all but Taylin was amazing and calm and composed. She helped me through everything!!
Taylin was very helpful with all of my needs!!!
Taylin was great and very friendly and helpful
Taylin super nice .. se la recomiendo
Taylin is the best. She personally came out to my vehicle to try to help solve my access problem. She did not stop until the problem was solved. Service with a Smile!!!!
Taylin was a great help today and got me a great price for the unit
Taylin excelente servicio
Taylin muy buen servicio muy agradable
I had a wonderful experience with Taylin she was very patient and very personable.
Taylin was extremely helpful and patient with me. She is very knowledgeable and kind. A good employee for your comoany.
Had to find a storage unexpectedly. Made a last minute appointment, Taylin still took care of me. She was very hospitable, courteous, thoughtful and thorough and got me a unit just in time for my movers to pull up. I highly recommend this location!
Taylin had excellent service ! She’s so sweet and made me feel so comfortable and welcome .
Taylin, was very helpful with our storage needs.
I would recommend this storage to anyone who needs one because Taylin is who helped me and she is amazing.
Taylin was great fast good service
Taylin was great and got me a better deal. Fast and easy service
I had an wonderful experience at chamberlain lane location . I definitely recommend this place if you call ask for Taylin she’s friendly and professional if you have issues right before they close , she’ll not leave without solving them .
Taylin muy bien servicio , muy amable
Muchas gracias
Already had a storage unit. Needed place to park my trailer. Thanks for Taylin, made everything easy to find a home for my trailer. Very nice and respectful Lady.
Taylin
Is very nice and precise !
Love her personality . Can’t wait to talk with her again . Debra Nelson
This is the first time I've ever had to rent a public storage space and it has been especially hard because I'm storing my deceased son's belongings. Brittney has made this transition so easy. Thank you Brittney!
I would like to thank Brittney & Taylin for their help I value great customer service.
Excellent Service, very friendly and accommodating. Recommend Mary & Brittany is very friendly
We are new to Public Storage but have know Taylan for several years through the previous storage company. She always greets us with a friendly smile and has been very helpful with any issues or concerns we might have regarding our storage. Taylan’s customer service is the best !!!!
I had an awesome experience at this location. Taylin and Brittney listened to my needs and even helped me through the decision process for the right sized unit. Many thanks for a great experience during a somewhat stressful time.
Definitely recommend this place! They took well care of me, the costs weren’t too expensive and service was great anytime i had troubles or questions! I want to thank Debra for being sooooo sweet and welcoming!
Moving is always a very stressful experience, however made much easier by SimplySafe! The manager was incredibly helpful! 100% recommend
Taylin was great to work with.
Taylin Valentin. The store was clean beautiful she was nice walked us through kind she was
Great customer service! They were very professional and friendly! Easy storage, and it feels very secure. I highly recommend storing here!
I will put 10 stars, but she won’t let me
Taylin and Debra are very helpful and extremely fast and efficient in getting my storage unit!
Taylin Valentin was very polite and a pleasure to work with. Great customer service experience!!
Talylin Valentin is awesome to work with! So friendly and helpful! 10/10
This was my first time using this storage facility I referred by my cousin. The staff was very friendly and helpful.
Great experience! Taylin was very helpful! Glad we chose Simply Self Storage!
Very friendly and helpful staff. Affordable units
Taylin did a wonderful job showing me the unit and getting me set up with service. Very nice units and excellent service.
Great facility, nice and clean! Quick easy process. Very nice ladies
Taylin was fantastic she made this so easy and fast I highly recommend using this location.
Super friendly, clean and easy to do business with!
Very easy to reserve a unit!
Taylor Valentin is the person to work with. She has excellent customer service! Very knowledgeable and accommodating for my needs.
Taylin was very nice and friendly. She was helpful with unit sizes and pricing. I will always look for her when I come by .
Great staff! They were knowledgeable and went above and beyond to help me. Highly recommend!
Awesome place. Easy to work with and Taylin helped me allot to get a good spot.
I had an amazing experience with Taylin at the Chamberlain Lane location. We had to switch ownership and names on our unit and Taylin made this a seamless and easy process. I highly recommend stopping by and getting a unit.
Amazing service, walked in and described what I needed in terms of storage and they were Johnny on the spot. Answered all questions and was able to help me make a reservation for the storage unit I am going to be moving into. Office staff is very friendly and are happy to help with anything
Had a good experience. I utilized their storage while I was moving out of town. Professional and informative staff.
Tayden the onsite manager is very sweet and very professional she helped me with everything I needed any questions I asked she answered... My storage unit was clean, I highly recommend this to anyone who is looking for a storage unit!!!
Quick and easy process to rent. Unit clean and ready to go.
Thx
Taylin was awesome to work with. Thank you
I got a new storage unit after having my unit broken into at a previous storage facility, Taylin was very helpful and was very reassuring with their security.
Although unable to explain why my 25 ft parking spot cost the same as a 35 ft spot not to her fault, Taylor worked with me to find a similar spot at a price that made sense. Thankyou Taylor
Taylin was wonderful. Quick and easy process to get set up. Highly recommend her and this location.
Customer service is amazing! Units are lovely and a great value!
Excellent service and easy in and out with App - great place for storing
Great customer service Taylin assist me and help me choosing the best option. Thanks
Nice indoor units. Staff is friendly and professional. Nice location, well laid out units. Both outside access and indoor units, as well as RV, boat and car spaces...
Taylin was fantastic. She helped me find a storage size that fit all my stuff and even recommended a few products that really helped out. Thank you, Taylin!!
Debra and Taylin were extremely helpful! They took their time to meet my needs and walk me around the facility. I would absolutely recommend this location for storage services!
Amazing service , in a private area in little traffic. Very helpful service and if you need guidance or help they are willing to! Great service ! Taylan was beyond amazing !
Taylin was a great help! Nice prices and convenient location
Loved my experience here! Debra was so helpful and sweet and made the process of booking a storage so easy. She made things simple, and went out of her way to make sure I was taken care of!
Taylin was very helpful, with a pleasant attitude
Taylin was very nice and productive
Taylin is AMAZING! She explained all my options and helped me pick the best choice for my needs. She was professional and very friendly and oh so patient with my many questions.
My clients had sold their sold their home and needed large storage spaces. Taylin and Deborah were so helpful and friendly. They got us 2 perfect units (side by side). Very professional and efficient. Highly recommend!
This is actually a 20 star review ⭐️ Thank you SO much Taylin for getting me set up!! You’re the best!
Taylin is very professional, knowledgeable, and patient! The facilities are kept well-secured and clean/neat. I would highly recommend this Simply Self Storage location to anyone.
Taylin made our move out experience smooth and easy! She demonstrated professionalism and worked to accommodate our needs! I felt that she actually cared about me as a human instead of treating me like just another number. The storage units are clean and well maintained. If you are on the east side of Louisville and need a storage unit call Taylin!! She is awesome!!
Great place Taylin is professional and a good manager very easy to work with would rent again!
Excellent costumer service
Our non profit has rented a unit here for years. Recently, we had an event which created some logistic issues with multiple trucks. I spoke with Taylin and she was very thoughtful and helpful. The event was successful and made less stressful due to Taylin. We have never had a problem with our storage unit and are very pleased with the cleanliness and security provided.
Taylin has excellent customer service skills, very friendly and very knowledgeable.
Tayin is so friendly. Excellent check in process.
Taylin was awesome!!! Great customer service!
Tagline was Very helpful!!!
Very welcoming. The employee Taylin was very kind. I found exactly what I was looking for.
Ask for Taylin the Assitant Manager! Her customer service is 5 stars. She helped me find exactly what I needed and went above and beyond to ensure all my needs were met. I highly recommend Simply Self Storage. I know I'm in good hands with Taylin!
Amazing service! I showed up near closing time however, I was not rushed. Taylin took the time to show me everything and explain all of the details. First time renter and she made this experience so easy. Thank you !!
Great place to store your items. Clean location and friendly staff
The staff has always been friendly either in person or on the phone. Only downside since the ownership change is the access times. I would rather have 24 hour access. My schedule can be crazy at times so 24 hour access was why i had originally chose this location.
Walked in and the employee helping me was nice. The storage I decided to get is very clean and is air controlled and price was decent. Overall I definitely recommend.
Professional work and renting made easy
Love the friendly staff my whole overall experience definitely will recommend to my friends