I had a great experience transferring to a smaller unit at Public Storage, thanks to Pauline. She was professional, efficient, and incredibly helpful throughout the entire process. Pauline made what could have been a complicated change feel seamless and stress-free. I truly appreciated her clear communication and customer-focused approach. Excellent service all around.
Stacy was super helpful!! I have 4 units and her service was outstanding!!!
Mart is great and helpful
I haven't rented here yet, but I've looked into this facility with the staff manager Jennie. The place is clean, secure and user friendly. The staff is professional, friendly and knowledgeable. When I'm ready to rent, I'll certainly be going here!
Joe was super helpful in getting me into a bigger unit. Very fast, helpful and efficient. These units and the facility are very nice, clean and affordable.
Mary, Chrys & Stacy are very helpful and friendly.
Stacy was great and help us out with all the explanation, it was very easy to understand the whole process, thanks for that!
Ms Mary was knowledgeable, very helpful, friendly and overall awesome service.
Stacey was amazing, I would come back and tell my friends just for her.
Mary is Very professional
Excellent service at the desk at this location! They helped us change units and make sure we had the right size, and both times we’ve talked to someone here they’ve been super helpful. I definitely recommend this public storage location.
Stacy was so kind and attentive. She took her time to fix my reservation. THANK YOU STACY!!!!
Was in the area and checking on prices and availability at the site. Didn’t expect it, but it was a pleasant experience. Stacy was welcoming and very knowledgeable!
Stacy was fantastic! She took the time to show us all the units we wanted to see- even when the first one was what we thought we needed 🤣
The new guy, Mr. Joe was great
It was an easy seamless process to get my storage started. Plus they had a great deal for first timers that was easy on my wallet. The whole process was very easy online! The lady inside helped me when I arrived because I made a mistake and she was very nice and knowledgeable.
Update: 4 months after I started my storage the price increased by $35. After only 4 months was ridiculous but I called and they were able to keep it at my current rate for the next 3 months.
New art and Joe are great
The customer service rep was very professional and helpful. She has a great friendly personality. Thank You Public Storage for good workers. Mary abd Joe are great.
Stacey was a huge help and a delight to work with, thank you so much. Very kind and a huge help.
Stacey was extremely nice and patient and extremely helpful
Stacy was great! Made upgrading our unit very quick and easy! Would definitely recommend working with her if you rent here
Mary was great, thank you for great service!
The entire storage facility was shut down. The entire neighborhood was about to start protesting. Stacy came in and calmly solved the problem. Everyone was yelling at her, and she just smiled.
We were serviced by Robert and he was truly helpful. He helped us to pick out a size of storage unit that would work for us. Needless to say the staff are great and the units are spacious and fairly priced. 5/5 stars
Kendra and Mary did a fantastic job helping solve a problem. They are the best.
Robert was a pleasure to work with.
Robert was very helpful and friendly!
Robert is Great! So nice and helpful!!
Abel was very helpful.
Pleasant experience overall
Recommend this place 👍
Just rented a unit from Robert. He explained how everything works and was very helpful!
Derrick was very helpful to show me a few units and help me select the right unit. Very easy transaction and the facility is well kept.
They are amazing. They helped me with anything I needed. Very friendly staff. I would totally rent storage here again.
It's very clean ,staff are very nice and friendly
We reserved a storage unit online and went to the Accomack office today to finalize everything. The initial unit was not exactly what we wanted and needed to make a change. Kevin was a pleasure to work with! He made it all so easy, despite some IT issues, and knew exactly what needed to be done. Thank you, Kevin, for a job well done!
Summer was awesome! I’m here helping a friend. My friend is very pleased with Summer’s assistance! No wait time for assistance and she worked on getting us the best space available. Thank you!
Kevin was amazing and made the process super easy. Highly recommend!
Jennie, was very helpful in accommodating me with renting a unit . Very friendly and great customer service !
Frazistyrikos Thank you Jennie and Kevin!
Summer made the process simple and easy. Was able to get in and get out. Thank you!
Jennie, the property manager, was incredibly helpful and addressed all of my inquiries. The process was quick and seamless, and I will certainly recommend it to my friends and family!
I’ve been using Public Storage for my storage needs, and I couldn’t be happier with my experience! Abel and Sarah have always been incredibly helpful and attentive, making the process smooth and stress-free. The facility is consistently clean and well-maintained, and accessing my unit is always easy and convenient. I highly recommend this location for anyone in need of reliable storage solutions. Thank you, Abel and Sarah, for your outstanding service!
My experience here was great from beginning to end! Summer helped me with figuring out which size space I needed, showed me different spaces, and walked me through the whole rental process. I would recommend going to this facility and summer to anyone who needs a storage facility!
I recently had an outstanding experience with Abel at Public Storage. His customer service was exceptional; he was incredibly helpful, knowledgeable, and attentive to all my needs.
Abel went above and beyond to ensure I had all the information I needed and made the entire process smooth and stress-free. His professionalism and friendly demeanor truly set a high standard for customer service. I highly recommend him for anyone needing storage solutions!
Abel was PHENOMENAL!!!!! Go to the Public Storage on Accomack Drive…. Great customer service!!! Thank you so much!
Abel was the best and professional
Abel was great thank you for your help
Abel has been great to work with our rental.
Abel was a big help, got the unit we wanted quickly!
Abel was so helpful and provided detailed information. He was wonderful.
El Sr Abel es excelente en atención al cliente, muy amable, respetuoso y ayuda a las necesidades del cliente
My boyfriend and I have such a great experience. At first we had picked a location farther away from the apt. Samantha helped us find a closer one for us. Then once we got at this location Abel was so friendly and very knowledgeable! Such an easy great experience!
Allyson was very helpful!
Was searching for climate controlled storage and this facility is very convenient to my residence. The facility is clean and secure! Access is very easy with a smartphone based app if you like. If not the keypad access is also convenient. Abel the site manager is very personable and was very helpful to accommodate my storage needs. The specials Public Storage are running makes this a huge win.
Abel has been very helpful and this place is very friendly and secure. Thank you
Thank you Kim great service w a smile
Abel on Accromack drive was excellent with his knowledge in products. Great customer service. I highly recommend.
Allyson at Chamberlain Lane was very helpful and made my experience very positive!
Sarah was an amazing help in finding a unit that met my needs. The facility is clean and very secure. Very happy with my experience here.
Allyson at Public storage located at 3913 Accomack Dr. is professional and took extra care of me.Allyson went out of her way to help me. Great service. Thank you Public Storage!!
Excellent customer service Thank you for safely storing and keeping all my belongings!
Sarah is amazing and a huge help. And she's great to talk with.
My mom and I enjoyed our experience with Mary at the Accomack location
We were so very pleased with our experience, Sarah was so helpful in our decision of size storage unit to rent!! She’s very proud of the facility she manages and keeping it safe and secure.
Accomack Dr, Louisville, KY
Sarah handled our(my wife and I) sign-up and introduction to the facility with OUTSTANDING customer service! She advised us fully on services and policies available and options to manage our storage unit. As well as took the time to get us a unit that would accommodate us and provide us the tools and procedures to make use and access to our unit with ease. Thank you again Sarah we appreciate your dedication to the quality of your work and the standard you have represented. We will be recommending this facility highly due to your service.
Samantha was very helpful in getting me the information I need to update a new storage because my new old storage was too small. She was very helpful to me. Samantha customer service very great!! All your help, Samantha. Lora
Sarah was awesome. Very helpful and knowledgeable. Highly recommend this facility.
Sarah is awesome she helped me with everything I needed in a timely and professional manner would definitely recommend
Im sold thanks to Sarah my first time experience at Public Storage It was really good thanks to Sarah good job!
Britney was great, thanks Britney!
Clean facility!
Very good customer service, very polite and helpful. Thanks
I was having trouble with my lock last week and Brittany came and helped me. I was having a bad day and told her all about it. She gave me a hug and said it’s going to be alright. She went above and beyond her customer service duties and I had a better day because of it. Thank you Brittany!
the manager, Paige & Courtney have been very helpful in finding a Storage unit fit for me will always come back to them for business
Super friendly and helpful staff! Paige was very knowledgeable and made sure all of my questions were answered. Courtney was also very friendly and accommodating! 10/10 recommend.
Paige and Courtney were so helpful and kind!! Thanks ladies!!
I just returned to Louisville from Chicago and brought a little too much for my home. It was right before closing at the Accomack when the manager Paige stayed a little over to ensure I got the exact space I needed for my extra belongings. Thank You again
Paige Armacost was very nice and understanding I was happy with everything.
Clean, secure, and very helpful staff. Best storage company I’ve used in town
Paige and Courtney have great customer service.
Paige! Best customer service I’ve received in a while! Thank you so much for being so welcoming and engaging during our interaction! You’re truly a light that brightened my day!
Courtney was extremely helpful and knowledgeable
Paige IS AMAZING ! always been helpful , my first experience on getting a storage unit she made me feel welcome an help me with answering the questions I had an is making my first experience amazing I will never forget it 🙏
I picked this storage facility for the location. But upon arrival - I was highly impressed!! The facility is far better than some others I've seen; clean & nicely kept! The associate, Steve was great! Well managed facility. I will definitely recommend! And will absolutely return for any of my future needs.
K.Johnson
The sales lady was very courteous and helpful all through the sales process, great service!
The property is always clean and well kept. Paige at the front desk is always there to greet with a warm smile and goes above and beyond.
Paige and Courtney were so helpful. They went above and beyond for us with information and services that we needed immediately. The facility is very secure and clean. I would recommend this storage facility to anyone that needs safe, clean, helpful information in and around the area. and outstanding service!
Great customer service!!!! Paige did and awesome job with getting me taken care of the facility is clean and the units are spacious! I highly recommend this company, top to bottom 5
Excellence service...
Friendly knowledgeable staff...
Great rates...
Paige was a great help, I really appreciate her great work ethic.
The lady up front, Paige, was very helpful and nice! Very clean facility. I highly recommend.
I’ve had a lot of issues with storage places in the past, I decided to give simply self storage a chance bc I desperately needed a place & all I can say is WOW. I was not disappointed. Between Paige & Courtney’s combined help, they eased my worries and then some. The customer service and attentiveness these ladies showed me were second to none. They made the process easy and pain free. If you’re in need of a storage place, please go here. You won’t be upset. I should have gotten the managers name before I left, if you see this, please give them a raise/ promotion. They deserve it!!! Beyond happy with my service.
Great customer service .5/5 ⭐️⭐️⭐️⭐️⭐️
Great experience! Paige was very helpful
Great customer service, clean area!
Great customer service!!!! Paige and Courtney did and awesome job with getting me taken care or seamlessly,, the facility is clean and the units are spacious and well maintained! I highly recommend this company, top to bottom 5 ⭐️⭐️⭐️⭐️⭐️
Great establishment & great personnel. The manager Ms. Paige is the best in the business. So professional and helpful. 🌟🌟🌟🌟🌟
Every time I go into the faculty, the group of women treats me with respect and will help you with anything you have a question about I would recommend using there storage again if I ever need too thanks you Ms. Simms and Ms.armacost
Staff always helpful and professional
Mannnn this place was dope gave me all the deals and shout out to Courtney coming in clutch at the last minute making sure I had enough storage space right at closing!! I thought I was gone be stuck with a truckload of furniture she said she got me and pulled a miracle! Highly recommend very friendly hassle free business!
Nice clean place with outstanding employees.
Courtney was AMAZING we were in and out & she helped us find the best unit.!
We love this location! Very clean and the staff was wonderful. We worked with Paige and she was so understanding of what we needed! Will definitely be recommending Simply Self Storage to all of our family and friends!
Great facility and with the promotion they have currently online it was hard to pass up. The ease of reserving a unit via the website was impressive. I had an uneasy feeling like it was too easy or too good to be true, expecting something to go wrong or find out on the day I showed up with my U-Haul that there is a catch. Well if there's a catch it hasn't reared it's head. The place is spotless! The staff was very friendly and very helpful as well. Oh yeah, there was a slight surprise, you are required to purchase a lock from them for about $16. That's because the doors are specially designed for those locks. I don't recall seeing that on the website or I just didn't pay close enough attention when reserving the unit. Either way I'm extremely satisfied with the deal I was given, the staff, and the facility itself. If I would have them make any improvements it would be the lighting in the parking lot in the back. It's not extremely dark close to the building but it could use some in the surrounding area, it would make me feel a little better if I needed my fiance' to go there after dark. SV
They are great there. I would tell all my friends and family about this place. Courtney Simms is a great store manager!
Very clean. Great prices.